PROJECT REPORT

ON

DRIVING OPERATION USING HOSPITAL INFORMATION SYSTEM

(HIS) – A TIME- MOTION STUDY ON DISCHARGE PROCESS

Dissertation submitted to REVA UNIVERSITY, Bangalore in partial fulfillment

of the requirement for the award of the degree

MBA
IN
HEALTHCARE MANAGEMENT

Submitted by
SHUBHAM SOLANKI

REVA UNIVERSITY
BANGALORE
19-JUNE-2018
 DECLARATION

I hereby declare that the dissertation entitled “DRIVING OPERATAION USING

HOSPITAL INFORMATION SYSTEM- A TIME MOTION STUDY ON DISCHARGE
PROCESS” submitted for the MBA (Health Care Management), is my original work
and the dissertation has formed the basis for the award of degree.

Place:

Date: Signature of the Student

 CERTIFICATE

This is to certify that the Dissertation entitled “DRIVING OPERATION USING

HOSPITAL INFORMATION SYSTEM (HIS) IS –A TIME – MOTION STUDY ON
DISCHARGE PROCESS” submitted by (Shubham Solanki, Roll No. R16MI010), is a
bonafide record of Project work done by he under my guidance at REVA
UNIVERSITY, BANGALORE, in partial fulfillment of the requirement for the award
of the degree MBA In Health Care Management.

Place:

Date: Signature of the Guide

 ACKNOWLEDGEMENT

The dissertation period gave me insight about Operation and IT department

followed in the multispecialty hospital located in the Bangalore city.

I gratefully acknowledge to my supervisor Dr. Mahesh for his advice, supervision,

and crucial contribution, which made his a backbone of this project and so to this
thesis. I am much indebted for his valuable time to read this project report and
for critical comments about it. I am grateful in every possible way for his constant
motivation throughout the project.

Special thanks to Mr.Tito sir for timely suggestions.

I would also acknowledge Dr. Rohini and prof. Narsimha murthy for their advice
and their willingness to share their bright thoughts with me, which was very
fruitful for shaping up my ideas and research.

It is a pleasure to express my gratitude wholeheartedly to Mr. Murthy manager IT

department of the hospital for providing a platform to carry out the project of my
interest and for his kind hospitality during the course at the hospital.

I would like to record my gratitude to Mr. Joshi for his supervision, advice, and
guidance from the very early stage of this project as well as giving me
extraordinary experiences throughout the work. Above all the most needed, he
provide me unflinching encouragement and support in various ways. I am
indebted to his more than he knows.
Finally, I would like to thank everybody who was important to the successful
realization of project, as well as expressing my apology that I could not mention
personally one by one.

Shubham Solanki
 CONTENTS

CHAPTER/
SERIAL.NO. PARTICULARS PAGE NO.

1 Abbreviations 1-1

2 Introduction 2-6

3 Aims & Objectives 7-8

4 Methodology 9-20

5 Review of Literature 21-25

6 Observations & discussions 26-68

7 Summary & Conclusion 69-72

8 Recommendations 73-84
References 85-86

Annexure 1 1-5

Annexure 2 1-1