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DVG-1120S
VoIP Residential Gateway
with Two Voice Ports
Manual
Introduction............................................................................................4
Connections ..........................................................................................5
LEDs ....................................................................................................7
Warranty ..............................................................................................73
Registration ........................................................................................76
2
Package Contents
Contents of Package:
D-Link DVG-1120S
VoIP Residential Gateway with Two Voice Ports
A/C Power Adapter
Manual on CD
Quick Installation Guide
Note: Using a power supply with a different voltage rating than the one included with
the DVG-1120S will cause damage and void the warranty for this product.
If any of the above items are missing, please contact your reseller.
4
Connections - Back Panel of Unit
Warning! Using a different power adapter than the
one included with your purchase will damage the
DVG-1120S and void the warranty.
PSTN
RESET
VoI P
12V 1A CONSOLE WA N ET HERN ET 2 1 L INE
6
LEDS - Front Panel of Unit
Power This LED is lit when
the device is receiving WAN This LED displays the
power; otherwise, it is unlit. link status and activity on the
10M Ethernet port that is used
to connect to your WAN
Status/Alarm This LED will remain device (usually a Cable or
dark when the CPE is either ADSL Modem). When a good
performing a self-test/booting up or link to a powered-up but idle
not registered to the SIP server. The device is detected on a port,
LED will remain green when the the WAN indicator shines
system is already registered to the steadily. When packets are
SIP server. It will flash slowly during received from the device, the
registration, until all ports have been indicator blinks off and on.
registered.
DVG-1120S
DV G-112 0M
Status WAN Ethernet Phone1 Phone2
VoIP
Gateway Power
Alarm
Type 192.168.15.1
(the IP Address) into
the address field of http://192.168.15.1
your browser.
Then go to Start>Control
Panel>Network
Connections>Right-click local
area connection >select
Properties> double click Internet
Protocol (TCP/IP). The screen at
right will appear.
Get IP From -
Choose the method
that the VoIP gateway
will use to obtain its
IP settings once it is
restarted. Choices
include:
Manual - When
Manual is
chosen, the
VoIP gateway will obtain its IP settings from the fields located just
below.
BOOTP - When BOOTP is chosen, the VoIP will attempt to obtain
its IP settings from a BOOTP server located on your WAN.
DHCP - When DHCP is chosen, the VoIP will attempt to obtain its IP
settings from a DCHP server located on your WAN.
PPPoE - When PPPoE is chosen, the VoIP will attempt to obtain its
IP settings through PPPoE on your WAN.
IP Address - Enter a WAN port IP Address for the VoIP gateway.
Subnet Mask - Enter a WAN port subnet mask for the VoIP gateway.
Default Gateway - Enter the IP Address of the WAN devices you are
using to make the WAN connection.
Host Name - This is a user-defined host name for this VoIP Gateway.
LAN Netmask -
Enter a LAN
netmask for the
VoIP gateway.
Click Save to save
the settings.
11
Web-based Management (continued)
Proxy DNS
12
Web-based Management (continued)
Telephony Configuration
Signaling ToS - Set
the Type of Service
value for VoIP
signaling
RTP ToS - Set the
Type of Service
value for RTP
packets
Receive Gain - Set
the Receive gain of the
device. (-14 to +14
dB)
Transmission Gain - Set the Transmit gain of the device. (-14 to +14
dB)
DTMF Relay - Select either G.711 or RFC2833. DTMF is short for Dual
Tone Multi Frequency, used in touch-tone phones.
TEL Dial Signal - Set the dial signal of telephone.
Hook Flash - Set the hook flash timer. (Default: 700 ms)
Dial Pulse - Set the dial pulse value of the analog phone. (Default: 20pps)
Call Waiting Alert Tone - Enable or disable the call waiting alert tone.
Area Code - Automatically insert the area code when a user dials a
local number via the VoIP.
Click Save to save the settings.
13
Web-based Management (continued)
SIP (Session Initiated Protocol) is the type of call management for VoIP that
is used by the DVG-1120S.
14
Web-based Management (continued)
Index - Choose
Phone 1 or Phone 2.
Phone Number - A
user-defined phone
number for each phone
port.
Display Name - A
user-defined display
name for each phone port.
Caller ID Delivery - Enable or disable this function.
User Agent Port - A user-defined unique port number for each phone port.
Authentication Username - Enter the Username for SIP server
authentication.
Click on the Save button at the bottom right of the screen to save the settings.
15
Web-based Management (continued)
Click the Edit icon to access the second SIP Configuration-Peer to Peer
window, shown below:
16
Web-based Management (continued)
17
Web-based Management (continued)
Click the Edit icon on the window above to access the second ACR
Configuration window, shown below:
Index-
Choose the index
number that you
would like to edit
(From 1 to 30).
Number-
This is a user-
defined telephone
number that you
would like to call
using VoIP or PSTN.
There are three kind
of number formats that can be used:
Del Digit - Enter the number of digits that will be deleted from the front of the
number when the system transmits the number above. (Ex: The number is
505-555-5555, Del Digit is 3. System will only transmit 555-5555.)
Click on the Save button at the bottom right of the window to save the settings.
Another way to access the non-default line is to input a prefix when dialing.
Whenever you use a prefix (Ex: “#”, “*,” or “0000,” ...etc.), the system will
automatically revert to the non-default line.
19
Web-based Management (continued)
IP Filter
The first IP Filter
window lists the eight
filtering sets, to edit
the filter, click on the
edit icon.
Click the Edit icon on the window above to access the second IP Filter
window, shown below:
Click the Edit icon on the window above to access the third IP Filter
window, shown on the next page.
20
Web-based Management (continued)
21
Web-based Management (continued)
3rd IP Filter window (continued)
TCP Flag - This is a decimal number, representing the six flag bits in the TCP
header.
Filter Rule State - Enable or disable the filter rule as defined in the menu
Click on the Save button at the bottom right of the window to save the settings.
Click on the Clear button at the bottom right of the window to clear the settings.
To enable Bridge
Mode, select ON; to
disable Bridge Mode,
select OFF.
Click on the Save
button at the bottom
right of the window to
save the settings.
23
Web-based Management (continued)
IP Range - This is
the range of
contiguous, IP
Addresses that are
available for
assignment.
DNS1/2 Server IP - This specifies the Domain Name System server, used
by the DHCP clients to translate host names into IP Addresses or vice-
versa.
WIN Server IP - Some LANs may require using WINS servers, enter the IP
Address of the WINS server or leave blank.
Domain Name - Enter a domain name for the network group or leave blank.
State - This toggles Disable and Enable for the DHCP function.
Click on the Save button at the bottom right of the window to save the
settings.
24
Web-based Management (continued)
Click the Edit icon on the window above to access the second Local
Server Configuration window, shown on the next page:
27
Web-based Management (continued)
Click the Edit icon on the window above to access the second
Dynamic NAT window:
Click the Edit icon on the window above to access the second
Static NAT window, shown below:
29
Web-based Management (continued)
Community Name -
A user-defined SNMP
community name.
SNMP AuthTrap -
Enable or disable the
SNMP trap.
30
Web-based Management (continued)
Administration Management
To add or change a
User Account, fill in
the appropriate
information in the
User Name, Old
Password (if
applicable), New
Password, and
Confirm New
Password fields.
Click Save to save
the settings.
Rx Non Ucast
Packets- The
number of non-
unicast packets
received by the device.
Rx Non-Aligned Errors- The number of packets that are not aligned properly.
Rx Short Frames- The number of packets smaller than the 64-octet minimum.
continued on next page 31
Web-based Management (continued)
Monitor - Ethernet Statistics (continued)
Rx CRC Errors - The number of packets received that failed the CRC checksum
test.
Rx Overrun Packets - The number of packets received that exceed the 1518
octet maximum length imposed on Ethernet packets. (Overrun packets are
generated by some proprietary software applications.)
Tx Packets - The total number of valid packets transmitted by the device since
the last reset.
Tx Carrier Sense Lost - The number of times packets were lost due to carrier
sense lost.
32
Web-based Management (continued)
Firmware Update
Software Update
Mode - Image files
down through TFTP.
TFTP Server
Address - The IP
Address of the TFTP
server where the
runtime or
configuration file is
located. This entry is
used only if the
Firmware Update is
set to Enable.
Firmware Update - Determines whether or not the device will try to look
for a runtime image file on the TFTP server.
File Name - The complete path and filename of the runtime image file on
your TFTP server to be uploaded to the device.
Last Update Status - This is a read-only field that displays the Update
Status.
Click Save to save the settings.
33
Web-based Management (continued)
Factory Reset
Before performing a
Factory Reset, be
absolutely certain
that this is what you
want to do. Once the
reset is done, all of
the device’s settings
stored in NV-RAM
will be erased and
restored to values
present when the
device was
purchased.
Note: After performing the Factory Reset, make sure to redefine
the IP settings for the device. Then perform a Save &
Restart System on the device. After these procedures are
performed, your Factory Reset is complete.
Click on Reset to Factory Default in this window to reset the NV-RAM to the
default values that were present when you purchased the device.
34
Configuration Using a Console
Setting up a Console
First-time configuration can be carried out through a “console,” that is, either
(a) a VT100-type serial data terminal, or (b) a computer running communications
software set to emulate a VT100. The console must be connected to the
Diagnostics port. This is an RS-232 port with a 9-socket D-shell connector and
DCE-type wiring. Make the connection as follows:
9600 baud
VT-100/ANSI compatible
No parity checking (sometimes referred to as “no parity”)
8 data bits (sometimes called a “word length” of 8 bits)
1 stop bit (sometimes referred to as a 1-bit stop interval)
No Flow control
Arrow keys enabled
35
Configuration Using a Console
Initially, the VoIP gateway has a default Username and Password: admin. To
log in, enter “admin” for the usernamd and passowrd and click <Enter>. The
following window will be displayed
36
Configuration Using a Console
First Time Connecting to the VoIP Gateway
Configuration Commands
You can type “nwdbg” to see all of the configuration commands. (Shown
Below)
37
Configuration Using a Console
Configuration Commands
This 192.168.0.1> command line allows you to enter the related commands
for the inital configuration of this device.
Configure IP
Type “nwdbg ipgw” to show the IP setting of th edevice (default is PPoE).
38
Configuration Using a Console
Configure IP
If Manual mode:
Now your device’s WAN IP is in the manual mode with a default IP addres of
10.1.1.1.
39
Using the Console Port
The DVG-1120S VoIP gateway features a Console Port for debugging, which is
described in this section.
To access the console mode, you must first make sure the console is con-
nected to the Diagnostics port and the appropriate cabling for the connection is
being used. (You need a RJ-14 to RS-232 converter, RJ-14 and RS-232 cable.)
Please see the previous section for additional information. Next, power the de-
vice on by simply plugging it in. You will see the boot up process. After the
process is complete, you will see the window shown below:
Initially, the VoIP gateway has a default Username and Password: admin. To
log in, enter “admin” for the username and password, and then click on the OK
button. The following window will be displayed:
40
Using the Console Port
Configuration Commands
You can type “nwdbg” and press <Enter> to see all of the configuration com-
mands. (Shown below)
41
Using the Console Port
Configuration Commands
The 192.168.0.1> command line allows you to enter the related commands
for the initial configuration of this device.
Configure IP
Type “nwdbg ipgw” and press <Enter> to show the IP setting of the device
(default is PPPoE).
42
Using the Console Port
Configure IP
The following commands are use for device’s IP setting:
If Manual mode:
Type “nwdbg ip manual” to setup your device’s WAN IP to manual mode. After
you have finished, type “nwdbg save changes” to save your settings and re-
start the device. The following window will appear:
43
Using the Console Port
Firmware Upgrade
New software can be downloaded from a TFTP server.
You can type TFTP to see the TFTP update commands. (Shown below)
44
Using the Console Port
Firmware Upgrade
Once the reset is done, all of the device’s settings stored in NV-RAM will be
erased and restored to values present when the device was purchased.
The firmware upgrade procedure is complete.
45
Command Line Interface
The DVG-1120S VoIP Gateway offers a line-at-a-time prompt and response
scheme to execute various configuration instructions. The interface displays a
single prompt character 192.168.0.1> when it is ready to accept a command
(ex. 192.168.0.1>set or 192.168.0.1>show).
Typing a question mark after the 192.168.0.1> prompt will display a list of helpful
user commands. Please note that all characters must be entered in lower case.
All command line examples in this chapter are in bold type.
Listed below are some of the most commonly used commands, parameter(s),
and examples of their usage.
46
Command Line Interface
General Setup Commands
nwdbg un <USERNAME>
Definition: This command sets the username if there is a username
string, or shows the username/password if only nwdbg
un is typed.
Parameter(s): <USERNAME, maximum string length is 12
characters>
Example: nwdbg un 123456789012
nwdbg pw <PASSWORD>
Definition: This command sets the password if there is a
password string, or shows the username/password if
only nwdbg pw is typed.
Parameter(s): <PASSWORD, maximum string length is 12
characters>
Example: nwdbg pw
47
Command Line Interface
General Setup Commands
nwdbg ip <dhcp|bootp|manual>
Definition: This command sets the software boot mode to DHCP,
BOOTP, or Manual mode. If only nwdbg ip is typed, this
command shows the IP configuration.
DHCP: While the system is booting, the system acts as
a DHCP client.
BOOTP: While the system is booting, the system acts
as a BOOTP client. This mode is used to set the device’s
IP address and upgrade the software.
Manual: While the system is booting, the system uses a
fixed IP address. The fixed IP address can be set by
nwdbg ip <IP ADDRESS>.
Parameter(s): <dhcp|bootp|manual>
Example: nwdbg ip dhcp
48
Command Line Interface
General Setup Commands
49
Command Line Interface
General Setup Commands
nwdbg tftp <0|1>
Definition: This command sets the software download link to either
a WAN link or a LAN link. If only nwdbg tftp is typed, this
command shows the download link.
Parameter(s): <0:WAN link, 1:LAN link>
Example: nwdbg tftp 0
50
Command Line Interface
General Setup Commands
nwdbg dns <disable|enable>
Definition: This command turns on/off the DNS function. If only
nwdbg dns is typed, this command shows the DNS
IP/STATE.
Parameter(s): [disable | enable]
Example: nwdbg dns disable
51
Command Line Interface
General Setup Commands
52
Command Line Interface
TFTP Client Setup Commands
tftp update
Definition: This command updates the image in FLASH. The image
is downloaded for storage in DRAM. If any error occurs
during the image update, the message ERROR will be
displayed.
Example: ggdbg>tftp update
.. Erase Runtime Flash Memory ... Done
.. Program Runtime Flash Memory ... Done
OK
53
Networking Basics
Using the Network Setup Wizard in Windows XP
In this section you will learn how to establish a network at home or work,
using Microsoft Windows XP.
Note: Please refer to websites such as http://www.homenethelp.com
and http://www.microsoft.com/windows2000 for information about networking
computers using Windows 2000, ME or 98.
Go to Start>Control Panel>Network Connections
Select Set up a home or small office network
54
Networking Basics (continued)
Click Next
In the following window, select the best description of your computer. If your
computer connects to the internet through a gateway/router, select the
second option as shown.
Click Next
55
Networking Basics (continued)
Click Next
Enter a Workgroup name. All computers on your network should have the
same Workgroup name.
Click Next
56
Networking Basics (continued)
Please wait while the Network Setup Wizard applies the changes.
57
Networking Basics (continued)
In the window below, select the option that fits your needs. In this example,
Create a Network Setup Disk has been selected. You will run this disk on
each of the computers on your network. Click Next.
Insert a disk into the Floppy Disk Drive, in this case drive A.
Please wait while the Network Setup Wizard copies the files.
Please read the information under Here’s how in the screen below. After you
complete the Network Setup Wizard you will use the Network Setup Disk to
run the Network Setup Wizard once on each of the computers on your net-
work. To continue click Next.
59
Networking Basics (continued)
Please read the information on this screen, then click Finish to complete the
Network Setup Wizard.
The new settings will take effect when you restart the computer. Click Yes to
restart the computer.
You have completed configuring this computer. Next, you will need to run the
Network Setup Disk on all the other computers on your network. After run-
ning the Network Setup Disk on all your computers, your new wireless net-
work will be ready to use.
60
Networking Basics (continued)
Naming your Computer
To name your computer, in Windows XP, please follow these
directions:
Click Start (in the lower left corner of the screen)
Right-click on My Computer
Select Properties and click
61
Networking Basics (continued)
Naming your Computer
Click OK
Right-click on the
Local Area
Connection
icon in the task
bar
Click on Status
62
Networking Basics (continued)
Checking the IP Address in Windows XP
Click the
Support tab
Click Close
If you are not using a DHCP capable Gateway/Router, or you need to assign a
Static IP Address, please follow these instructions:
Go to Start
Double-click
on Control
Panel
63
Networking Basics (continued)
Assigning a Static IP Address in Windows XP/2000
Double-click
on Network
Connections
Double-click on
Properties
64
Networking Basics
(continued)
Assigning a Static IP Address
in Windows XP/2000
Click on Internet
Protocol (TCP/IP)
Click Properties
In the window below, select
Use the following IP
address. Input your IP
address and subnet
mask. (The IP Addresses
on your network must be
within the same range. For
example, if one computer
has an IP Address of
192.168.0.2, the other
computers should have IP Addresses that are sequential, like
192.168.0.3 and 192.168.0.4. The subnet mask must be the same
for all the computers on the network).
IP Address:
e.g., 192.168.0.2
Subnet Mask:
255.255.255.0
Default Gateway:
Enter the LAN IP address of
the wireless router. (D-Link
wireless routers have a LAN
IP address of 192.168.0.1)
Click on Network
66
Networking Basics (continued)
Selecting a Dynamic IP Address with Macintosh OSX
Click on Network
67
Networking Basics (continued)
Checking the Wireless Connection
by Pinging in Windows XP and 2000
Go to Start >
Run > type
cmd. A window
similar to this
one will appear.
Type ping
xxx.xxx.xxx.xxx,
where xxx is the
IP Address of
the Wireless
Router or
Access Point. A good wireless connection will show four replies
from the Wireless Router or Access Point, as shown.
Go to Start >
Run > type
command. A
window similar
to this will
appear. Type
ping
xxx.xxx.xxx.xxx
where xxx is the
IP Address of
the Wireless
Router or
Access Point. A good wireless connection will show four replies
from the wireless router or access point, as shown.
68
Technical Specifications
Call Control Protocols Compliance:
SIP
Voice Compression:
G.711 (A-law and u-law), G.723.1, G.729a
Ethernet Ports:
WAN: 10BASE-T Ethernet port (MDI-II)
LAN: NWay 10/100BASE-TX Fast Ethernet ports (MDI-X)
IEEE 802.3 10BASE-T Ethernet compliance
IEEE 802.3u 100BASE-TX Fast Ethernet compliant
Quality of Service:
Voice service is prioritized over the data traffic
FAX support:
V.21, V.27ter, V.29, V.17 Modulation/Demodulation
Network Protocols:
TCP/IP, UDP, ARP, ICMP, TFTP, Telnet, SNMP, HTTP, RIP1/
RIP2
DHCP: Dynamic Host Configuration Protocol server and client
NAT: Network Address Translation
PPP over Ethernet Client
69
Technical Specifications (continued)
Network Management:
SNMP management agent base MIB II
Telnet provisioning
Manage functions through an intuitive web-based graphical
user interface
TFTP: The built-in Trivial File Transfer Protocol provides
firmware upgrade
Security:
Password Authentication Protocol/Challenge Handshake
Authentication Protocol (PAP/CHAP)
Administrative password through Web, Telnet and SNMP
Packet filter by IP Address, port number and protocol
LEDs:
General:
Power
Status/Alarm
Ethernet:
WAN: Link/Act
LAN: 10/100M, Link/Act
Phone 1 to 2:
PSTN/VoIP
Hook/Ringing
Dimensions:
6.78” (W) x 6.165” (D) x 1.339” (H) (172mm x 156.6mm x
34mm)
Number of Ports:
One 10BASE-T Ethernet port (WAN)
One 10/100BASE-TX Fast Ethernet port (LAN)
Two loop-start FXS RJ-11 ports
One PSTN POTS RJ-11 port for Life Line
One RJ-14 Console port
70
Technical Specifications (continued)
Power Supply:
AC-to-DC power adapter (provided)
DC Input: 12VDC/1A
Operating Temperature:
0-50°C
Storage Temperature:
-10-55°C
Humidity:
5% - 95% non-condensing
Safety:
UL/CUL
Emission (EMI):
FCC part 68
VCCI Class B
71
Techni cal Support
echnical
You can find software updates and user documentation on the D-Link website.
D-Link provides free technical support for customers within the United States and
within Canada for the duration of the warranty period on this product.
U.S. and Canadian customers can contact D-Link technical support through our
website, or by phone.
72
Warranty
(USA only)
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited
warranty for its product only to the person or entity that originally purchased the product from:
• D-Link or its authorized reseller or distributor and
• Products purchased and delivered within the fifty states of the United States, the District of
Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an
APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described
below will be free from material defects in workmanship and materials from the date of original retail
purchase of the product, for the period set forth below applicable to the product type (“Warranty
Period”), except as otherwise stated herein.
1-Year Limited Warranty for the Product(s) is defined as follows:
• Hardware (excluding power supplies and fans) One (1) Year
• Power Supplies and Fans One (1) Year
• Spare parts and spare kits Ninety (90) days
D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period
at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement will
be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be
new or have an identical make, model or part. D-Link may in its sole discretion replace the defective
Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is
substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or
replacement Hardware will be warranted for the remainder of the original Warranty Period from the date
of original retail purchase. If a material defect is incapable of correction, or if D-Link determines in its sole
discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original
purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective
Hardware. All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase price is
refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”)
will substantially conform to D-Link’s then current functional specifications for the Software, as set forth
in the applicable documentation, from the date of original retail purchase of the Software for a period of
ninety (90) days (“Warranty Period”), provided that the Software is properly installed on approved
hardware and operated as contemplated in its documentation. D-Link further warrants that, during the
Warranty Period, the magnetic media on which D-Link delivers the Software will be free of physical
defects. D-Link’s sole obligation shall be to replace the non-conforming Software (or defective media)
with software that substantially conforms to D-Link’s functional specifications for the Software or to
refund at D-Link’s sole discretion. Except as otherwise agreed by D-Link in writing, the replacement
Software is provided only to the original licensee, and is subject to the terms and conditions of the
license granted by D-Link for the Software. Software will be warranted for the remainder of the original
Warranty Period from the date or original retail purchase. If a material non-conformance is incapable of
correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-
conforming Software, the price paid by the original licensee for the non-conforming Software will be
refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned
to D-Link. The license granted respecting any Software for which a refund is given automatically
terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software
of D-Link’s products will not be applied to and does not cover any refurbished product and any product
purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers,
or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case,
the product is being sold “As-Is” without any warranty whatsoever including, without limitation, the
Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its
return policy. In case the return policy period has expired and the product is within warranty, the
customer shall submit a claim to D-Link as outlined below:
73
• The customer must submit with the product as part of the claim a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm
the same.
• The original product owner must obtain a Return Material Authorization (“RMA”) number from
the Authorized D-Link Service Office and, if requested, provide written proof of purchase of
the product (such as a copy of the dated purchase invoice for the product) before the
warranty service is provided.
• After an RMA number is issued, the defective product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit, and
the RMA number must be prominently marked on the outside of the package. Do not include any
manuals or accessories in the shipping package. D-Link will only replace the defective portion
of the Product and will not ship back any accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery
(“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the
property of D-Link. Products shall be fully insured by the customer. D-Link will not be held
responsible for any packages that are lost in transit to D-Link. The repaired or replaced
packages will be shipped to the customer via UPS Ground or any common carrier selected by
D-Link, with shipping charges prepaid. Expedited shipping is available if shipping charges are
prepaid by the customer and upon request.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined
by D-Link not to be defective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link’s
judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse,
faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been altered, tampered with, defaced
or removed; Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;
Any hardware, software, firmware or other products or services provided by anyone other than D-
Link; Products that have been purchased from inventory clearance or liquidation sales or other sales in
which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the
product. Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this
Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE
PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING,
WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY
WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO
NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED
HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS
WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE
UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY
FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER,
WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER
FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-
LINK’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON,
OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING
FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS
REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM
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LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT
COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR
STATUTORY.
Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some
states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited
warranty provides specific legal rights and the product owner may also have other rights which vary
from state to state.
Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered
trademarks are the property of their respective manufacturers or owners.
Copyright Statement: No part of this publication or documentation accompanying this Product may
be reproduced in any form or by any means or used to make any derivative such as translation,
transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as
stipulated by the United States Copyright Act of 1976. Contents are subject to change without prior
notice. Copyright© 2003 by D-Link Corporation/D-Link Systems, Inc. All rights reserved.
FCC Statement: This equipment has been tested and found to comply with part 68 of the FCC Rules.
For a detailed warranty outside the United States, please contact the corresponding
local D-Link office.
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Registration
Register your D-Link product online at http://support.dlink.com/register/
(10/08/04)
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