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In this brief excerpt from his book, Future Logistics Challenges, Leif Enarsson of Sweden's
Gothenburg University wonders why after all these years we still haven't arrived at a common
definition of supply chain management.
Over the years many buzzwords have emerged in the field of logistics, with "supply chain management" (SCM) and all
its variants being the most common examples. There is nothing new in these terms. Logistics management is still a
developing discipline, and natural development over time does not equate to truly new concepts.
Nevertheless, researchers continue to discuss and debate the meaning of the term supply chain management. Every
new book about logistics, it seems, contains another definition of SCM. To me this is an absurd situation, because there
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is nothing truly new, even if we do give it a new name or definition.
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According to the academics Lambert and Stock1 and others, the definition of supply chain management is much e-newsletter will include brief articles about
developments that are often overlooked by other supply
broader than that of logistics. This is a common argument. For example, the Council of Logistics Management (CLM)
chain publications. We will present you with summaries
(now the Council of Supply Chain Management Professionals) revised the definition of logistics in 1998:
of the latest research as well as new ideas on how to
make your supply chain operations more effective. And
Logistics is that part of the supply chain process that plans, implements, and controls the efficient,
we'll offer commentary that sheds light on what's
effective flow and storage of goods, services, and related information from the point-of-origin to the
happening in supply chains today.
pointof- consumption in order to meet customers' requirements.
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Lambert, Cooper, and Pagh offered the following definition that same year2:
Supply chain management is the integration of key business processes from end user through original
suppliers that provide products, services, and information that add value for customers and other
stakeholders.
That definition covers most business activities. Christopher's definition3 is more customer-focused:
The management of upstream and downstream relationships with suppliers and customers to deliver
superior customer value at less cost to the supply chain as a whole.
The standpoint that logistics management is more internal than supply chain management strikes me as somewhat
strange given that integration between different players has always been fundamental to logistics management.
To illustrate how the definition and concept of supply chain management have multiplied, consider that in 1999, 30
papers were presented at a conference, resulting in at least 20 different variations on the SCM theme.4 These included:
• Lean supply chain 4. From bean to cup: How Starbucks transformed its supply
chain
• Supply network
5. Relationships for supply chain success
• Web supply chain
6. Six steps to successful supply chain collaboration
• Supply demand
• Seamless supply chain 7. Supply chain segmentation: 10 steps to greater profits
Similarly Day, Burnett, and Forrester5 found that the term "supply chain management" was frequently used but the
concept had inherited a multiplicity of meanings—in other words, there were disagreements about what definition best
describes SCM. They also found that literature surveys create more confusion than general agreement on a definition.
Here are some examples of how fragmented the definitions have been. Olsen and Ellram's definition6 had a broad
discussion about the "buyer-supplier relationship." New7 argued that supply chain management crosses boundaries
between operations and industrial economics, marketing, economic geography, and industrial sociology. (Under that
description, supply chain management includes nearly everything in business—hardly a meaningful definition.)
Another definition was that of Mattsson,8 who said the supply chain consisted of a line of actors who are in a dependent
relationship with one other, and through which material, payment, and information flow. But this could also be seen as
a traditional defi- nition of logistics.
Leaving aside the discussion of the proper definition of SCM and its relationship to logistics for a moment, let's look
more closely at the concept itself and its possible advantages. The supply chain concept extends to include a focus on
production and involves both the supply and distribution sides of the company. As the chain expands, the distance
between the manufacturer and the end consumer increases, both geographically and from an operational point of view.
At the same time, there is a strong trend toward more and more customer-oriented products and production, which
requires close relationships between suppliers and customers.
This trend points out the need for a form of supply chain or, more generally, a system for integration and closer
relationships. But is the "supply chain" concept the solution to this challenge? A chain of companies is only a part of a
whole, complex system. There has to be a focus on all of the relationships and the dependencies, which is a big
challenge indeed.
Currently, SCM research is dominated by information technology (IT)-related projects that often involve IT-based
modeling and simulation. As a result, SCM consultants and researchers are building models in one limited field, often
without a deeper knowledge of established theory, practical usefulness, economic benefits, or the effects of their
developments on the system as a whole.
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In today's world, businesses are shaped by complexity, fast-changing conditions, and constant development. This
causes instability in many respects, but is this situation really new? Have not people in all periods of history thought
that their own times were more dynamic and more changeable than any before them? Today, however, we can better
predict change than we could in the past. This means that we can control development and that the rate of development
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is low today compared to previous periods.
If we treat the supply chain as a theory, we can compare it with other theories and draw some conclusions. For instance,
the marketing channel theory focuses on the distribution and demand side of a company; it can be argued that this is
only part of the chain, but this depends on where the company is situated in the chain. The value chain primarily
focuses on internal activities and physical flows, so that support activities are related to external activities. In
comparison with supply chains, the value chain pays very little attention to information systems. The network theory
considers the whole network, its actors, activities, and relationships. The supply chain is only one part of a network, and
therefore it only gives us one part of the entirety. Finally, the business logistics theory includes the whole material flow
and the different activities within it. Business logistics does not focus on integration and the information system in the
same way that the supply chain concept does. In logistics, information systems are natural and necessary tools for
managing the flow in all its aspects; it is not the major management focus that it is in the supply chain theory.
It is quite possible to compare and find differences between the supply chain concept and established concepts. Yet isn't
the supply chain concept a result of striving for new ideas—ideas that contain very little in the way of substantial new
facts? In fact, we could just as well call supply chain management "cash flow management" or "information
management."
It should be obvious to anyone that I have a reserved attitude towards new concepts, and in my logistics research world,
I believe that this is a healthy approach.
Endnotes:
1. Douglas M. Lambert and James R. Stock, Fundamentals of Logistics Management (New York: McGraw-Hill, 1993).
2. Douglas M. Lambert, Martha C. Cooper, and Janus D. Pagh, "Supply Chain Management: Implementation Issues
and Research Opportunities." The International Journal of Logistics and Management (1998).
3. Martin Christopher, Logistics and Supply Chain Management. (London: Prentice Hall, 1998)
4. Leif Enarsson, "Supply Chain Management: Just a Simple System, or a Determining Solution?" Paper given at the
15th International Conference on Production Research, University of Limerick, Ireland (1999).
5. Marc Day, John Burnett, and Paul Forrester, "Assessing Control Sspects in U.K. Ceramic Tableware Supply Chain."
Paper presented at the 15th International Conference on Production Research, University of Limerick, Ireland (1999).
6. Rasmus F. Olsen and Lisa M. Ellram, "Buyer-Supplier Relationships: Alternative Research Approaches," European
Journal of Purchasing & Supply Management (1997).
7. Steve New, "Supply Chains: Some Doubts." Paper presented at the International Purchasing and Supply Education
and Research Association, Cardiff, United Kingdom (1994).
8. Stig-Arne Mattsson, "Effective Material Flow in Supply Chains Through Integration." Paper presented at the
Federation of European Production and Industrial Management Societies (FEPIMS) Conference, Helsinki, Finland
(1998).
Editor's Note: This article is an edited excerpt from Future Logistics Challenges, (ISBN 9788763001700). The book
can be purchased for UK �36, US $64, or EUR 53. For more information, go to International Specialized Book Services
(www.isbs.com) or visit the Copenhagen Business School Press web site, www.cbspress.dk. Reprinted by permission of
the publisher.
Leif Enarsson is senior lecturer in transportation and logistics at the Gothenburg University School of Business and Commercial
Law in Sweden.
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