Professional Documents
Culture Documents
信件的开头:
环境:
We are interested in your air conditioner and we would like to know the prices of some air
conditioners.
You saw an advertisement in the newspaper yesterday and you want further information.
You want to know if the company you are writing to organizes holidays to Africa.
We are writing to inquire about the holidays to Africa that your company organizes.
2. 回信的开头:
enquiring about …
enclosing …
concerning …
环境:
A company wrote to you on 23 July. They wanted to know if you sell photocopiers.
A man wrote to you on 18 December. He wanted employment with your company. He also sent
A company sent you a fax on 3 June. They wanted to know if you were going to the marketing
conference in London.
Thank you for your fax of 3 June, asking if I was going to the marketing conference in London.
A woman telephoned you this morning. She wanted to know if her order No. 599 had arrived.
Thank you for your telephone call this morning concerning the order No. 599.
3. 信件的结尾:
一般结尾:
如果你在信件中提供了信息:
4. 引入主题:
With reference to …
Further to …
With regard to …
注:引入主题的句子可以??开头。
With reference to Invoice No. 679, we regret to tell you that the product arrived in bad condition.
I am writing in connection with your application for a post as secretary in our company.
with reference to your fax order for six computer, I regret to tell you that they are out of stock at
present.
5. 告知好、坏消息:
好消息:
I am pleased
delighted
happy to tell
inform
坏消息:
I regret
am sorry to tell
inform
We regret that …
环境:(complete these sentences using phrases for referring and giving good or bad news.)
a. ___________________________ your order for some cupboards, _____________________
6. 说明你所能做的和不能做的:
环境:
You have had to raise your prices because the government has increased the sales tax.
We have been forced to raise our prices because the government has increased the sales tax.
However, you can give them a discount of 5% if their order is for more than $8,000.
We are able to give you a discount of 5% if your order is more than $8,000.
With regard to their second question, you cannot accept payment in Egyptian pounds but you
We are sorry that we are unable to accept payments in Egyptian pounds but we are able to
7. 说明原因:
This is owing to …
due to …
a result of …
because of …
环境:
We have been force to increase our prices. This is owing to the fall of the dollar.
We have been forced to delay the delivery of the goods. This is owing to the strike by airline
pilots.
We are able to increase all salaries by 10%. This is the result of a big rise in sales.
Cannot deliver your new order --- we have not received your payment fro the last order
We regret that we are unable to deliver your new order immediately. This is owing to the fact
that we have not received your payment for the last order.
We have been forced to cancel the meeting. This is because some members of our staff have
been ill.
8. 请求采取行动:
without delay.
immediately.
环境:
You have seen an advertisement in the newspaper for a post as office manger. You want an
application form.
The photocopier in your office has broken down. You want to have it repaired, quickly.
We would be grateful if you could send a repairman to fix our photocopier as soon as
possible.
You have moved your office and you want the post office to forward your letters to your new
address.
You want the telephone company to put another telephone in your office. You need it urgently.
We would appreciate it if you could put another telephone in our office immediately.
You have written to a company and you want them to reply quickly.
9. 抱歉:
一般来说,解释产生问题的原因,然后在信的结尾处再次表达歉意。
再次抱歉:
We hope that this has not caused you any inconvenience.
10. 要求提供信息:
Please could you
inform us (about/if) …
注:如果需要特别重要的信息,可以在以上句型前使用:in particular。
环境:
You wrote a letter to someone and they haven’t replied. You want to know if they received the
letter.
We would be grateful if you could let us know if the letter has reached you.
A businessman is going to your country. He wants you to get a visa for him. You need all the
details about his passport (his nationality, date of birth, where his passport was issued, and when it
expires).
Please could you give details about your passport. I would like to know your nationality, date
You want to know about the same businessman’s flight (flight number, date and time of
arrival).
In particular, I would like to know your flight number, date and time of arrival.
11. 轻度抱怨:
A company has sent you a bill for the wrong goods.
Unfortunately you sent us a bill for the wrong goods. Please could you send us a correct bill
as soon as possible.
Your new photocopier has broken down. You have to write to the company who sold it to you.
Unfortunately our new photocopier has broken down. Please could you send a repairman to
Two temporary secretaries do not speak English. You have to write to the agency who sent
them to you.
would be grateful if you could recommend two more who could speak English.
You keep receiving letters for someone else. You have to write to the post office.
Unfortunately I keep receiving letters for someone else. Please could you make the address
12. 提醒某人对某事的注意:
如果你提醒的事情对方已经知道(你想表达你的生气):
环境:
One of your staff keeps parking his car in front of the main door, the space which is reserved
I should like to remind you that the space in front of the main door is reserved for the MD.
Someone is interested in purchasing a large quantity of your simplex cameras. Tell him about
I should like t draw your attention to the fact that we offer about 25% discount for larger
orders.
One of your staff arrives half an hour late for work every day. (She should start at 9.30.)
I hope that it is not necessary to remind you that work start at 9: 30 every day.
Someone is interested in your products. Tell him that you guarantee that your prices are the
I should like to point out that we guarantee that all prices are the lowest in the country.
13. 要求某人采取行动:
注:请注意这一句型和句型 8 的区别。
环境:
14. 警告:
Unless…
Unless you pay the bill, we will be forced to take legal actions.
If you do not move your car away from our park, we will be forced to turn to the police.
A builder who has left a lot of their tools in your office
If you do not take your tools from our office, we will be forced to throw them away.
15. 强烈抱怨:
注:
强烈抱怨遵循以下步骤:
a. 阐述发生的问题:it is now over nine months since we placed this order and we are still
b. 使用句型 12:I should like to point out that we have already paid for these cabinets.
c. 使用句型 13:we must insist that you deliver them immediately.
d. 使用句型 14:unless we hear from you within 7 days we will take legal action.
16.图表类作文常用句型
4. …had a much higher growth rate than… as a whole during that period.
6. The most rapid increase of all the four aspects… As to the other three,though the growth
rates were not so high , they were indeed remarkable and impressive.
8. From the diagram it can be safely concluded that (in the years)…
10. The following paragraphs will identify and discuss the trends in the accompanying graph.
16. This suggests increased educational opportunities for women in higher education.
29. Although the raw data does not provide an explanation for these trends,
30. When coupled with the grahpic information, leads to some possible conclusions.
31. This may serve to explain, at least in part, the mirror image of the two lines.
32. Perhaps the most telling feature of the chart is the dominance of…
35. After a silght drop around lunch time, audiences begin a fairly steady climb towards the
37.* drops steadily from this peak, crossing the line for television views at around 2pm.
38. It continues to decline throughout the evening until reaching a low point at 2am.
40. During the peak period of…, But during the peak period of…
43. These figures were overwhelmingly greater than the corresponding figure of…
46. These two pie charts show the differences between two groups of…
47. The first point to note is the huge increase (in the number of)…
49. The biggest loss was to A,which decreased from***to ***of the whole.
50. The biggest gains(in graduate numbers) were made by A which,as a group,have increased
by over **%