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Step-by-Step Guide to Set Up Self Service Password Reset in Office 365

(Cloud Identities)
Muditha Jayath Chathuranga

The Cloud Journal

Muditha Jayath Chathuranga – www.thecloudjournal.net – muditha@thecloudjournal.net

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Step-by-Step Guide to Set Up Self Service Password Reset in Office 365

(Cloud Identities)
Set up SSPR
1. Sign in to Office 365 Admin Center
2. Choose Admin Centers -> Azure AD

3. Select CONFIGURE

Muditha Jayath Chathuranga – www.thecloudjournal.net – muditha@thecloudjournal.net

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4. Under user password reset policy, select Yes for USERS ENABLED FOR PASSWORD RESET

5. [OPTIONAL] Select Yes for RESTRICT ACCESS TO PASSWORD RESET. (This helps you control the
set of users who can reset their passwords. This restriction is controlled by users’ group
membership. If you chose to restrict access to password reset, move to step 6. Otherwise, skip
to step 7.)

6. [OPTIONAL] Enter the name of the security group for GROUP ENABLED FOR PASSWORD RESET.
(Members in this security group you mention here can reset their passwords. Other users
cannot.)

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7. Select AUTHENTICATION METHODS AVAILABLE TO USERS. (This will decide what are the
alternate identity verification methods available to users.)

8. Select the NUMBER OF AUTHENTICATION METHODS REQUIRED. (This value configures the
minimum number of alternative identity verification methods a user must have in order to reset
the password.)

9. Select Yes or No for REQUIRE USERS TO REGISTER WHEN SIGNING IN? (Selecting Yes here will
force users to register alternative identity verification methods when they sign in. Otherwise the
administrator will have to set identity verification options for users manually or will have to
direct users to https://account.activedirectory.windowsazure.com/PasswordReset/Register.aspx
to set this information. If you choose Yes for this, move to step 10. Otherwise skip to step 11.)

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10. Enter a value for NUMBER OF DAYS BEFORE USERS ARE ASKED TO RE-CONFIRM THEIR
AUTHENTICATION INFORMATION. (This value controls the number of days before the service
prompts users to verify/update their alternative identity verification information. You can
specify a number between 1-730. Setting 0 here will disable the prompt.

11. Selecting Yes to CUTOMIZE “CONTACT YOUR ADMINISTRATOR” LINK? will allow you to set a
custom email address or a URL for Contact your administrator link in password reset wizard.

12. Enter the desired URL or the email address you want if you select Yes to above option.

Muditha Jayath Chathuranga – www.thecloudjournal.net – muditha@thecloudjournal.net

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Disclaimer
All opinions, views expressed here are of my own and do not reflect those of my past and present
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Step-by-Step Guide to Set Up Self Service Password Reset in Office 365 (Cloud Identities) by Muditha Jayath Chathuranga is licensed under a Creative

Commons Attribution-ShareAlike 4.0 International License.

Based on a work at http://www.thecloudjournal.net.

Muditha Jayath Chathuranga – www.thecloudjournal.net – muditha@thecloudjournal.net