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MGMT 2110

Mid-term Review
Prof. Christy Zhou Koval
Spring 2017
Reminder

 Peer evaluation open until March 13 6pm


 Honesty + fairness
 You will only see the aggregate evaluation from your teammates

 Teaching evaluation open until March 13 6pm


Reminder

 Research participation:
 One research credit (you need 3 credits in total)

 Register on the website: http://hkust-mgmt.sona-systems.com no


later than Mar 22.

 The study will be held from Mar 10 to Mar 24

 Contact Joyce Law via joycelaw@ust.hk for any questions


Course Requirements

Midterm exam 20%

Final exam 30%

Group project 30%

Class participation 14%

Research participation 6%

Total 100%
Mid-term Exam

 Time: Monday, March 13, 7:30-9:30pm


 Location: LTJ
 70 multiple-choice questions
 Materials covered: Lectures, in-class videos, exercises,
and discussions
 Textbook provides supplementary information
6
Types of Questions

 Concept/definition Qs

 Applied Qs
Example Question #1

Which of the following best defines organizational behavior?

 A) It involves the study of groups of people coming together for collective


bargaining.
 B) It involves the study of what people do in a company and how it
affects the company's output.
 C) It involves analyzing different people in an industry with independent
profit-centered motives.
 D) It involves developing exclusively the knowledge of managers and
senior-level employees.
 E) It is a field which is not influenced by factors in the external world.
Example Question #2

________ refers to the heterogeneity of organizations in terms


of gender, age, race, ethnicity, sexual orientation, and
inclusion of other diverse groups.

 A) Workforce associability
 B) Workforce diversity
 C) Cultural similarity
 D) Organizational congruity
 E) Operational homogeneity
Example Question #3

________ refers to evaluative statements or judgments


concerning objects, people, or events.

 A) Attitude
 B) Behavior
 C) Appearance
 D) Demeanor
 E) Performance
Example Question #4

When two people witness something at the same time and


in the same situation yet interpret it differently, factors
that operate to shape their perceptions reside in the
________.
 A) perceivers
 B) target
 C) timing
 D) context
 E) situation
Example Question #5

Anna Jonas owns a manufacturing firm in Indonesia and strongly believes


that it is important that workers' rights be respected. However, because of
the recent economic meltdown, she makes the management pay workers a
wage which is below ethical standards. In addition, the working conditions
are below standards because of low investment in safety equipment. She
knows her actions are unethical but continues to do so to avoid major losses.
Jonas is most likely to be experiencing ________.
 A) cognitive dissonance
 B) emotional contagion
 C) ethical evasion
 D) self-concordance
 E) positivity offset
Example Question #6

Henry Hutchins is discontent with his job but believes that his
supervisor is a good man who will do whatever is necessary to
reduce his dissatisfaction with the job. He has decided to just
wait and give his supervisor some time until conditions
improve. Henry's response to this problem is termed as
________.
 A) exit
 B) voice
 C) loyalty
 D) neglect
 E) ratification
Example Question #7

 Esther Lugo has gone for an interview at an advertising firm in


Manhattan and has been asked to complete a self-report survey to
help interviewers understand if she is the right candidate for the
job. From the interview, they have found that she is extroverted,
empathic, and cooperative in nature, which are key
characteristics needed for the job. These characteristics about
Lugo indicate her ________.
 A) talent
 B) skill
 C) motivation
 D) ability
 E) personality
Today’s Format

 Group discussion

 Q&A

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