Advanced Presentation Skills Course

This Course is great for anyone who has to regularly deliver presentations as part of their job.

Advanced Presentation Course Objectives:

Creating key messages with finesse

Develop and refresh current skills
Move to a higher level of presenting
Adapting material to different levels of understanding
Presenting confidently to large or small groups
Tailor content and delivery for different audiences
Rehearsing options for high stake presentations
Using more creative approaches to presenting
Refreshing old material
Increased confidence in the presenting arena
Handling awkward situations
Dealing with getting wrong-footed

Interview Skills

Training Course Description

In this course, we cover the life cycle of an interview from the beginning to the end,
while explaining pre and post interview activity and processes. This course
introduces the delegates to the objective of the interview, the necessary preparation
before attending the interview, interviewer’s mentality and purpose, different types
of interview questions and the affect of applicant’s image, behaviour and body
language during the interview. Essential interview skills such as communication
skills, effective listening skills, how to handle salary questions, responding to
common interview questions, reducing anxiety and making the best impression are
also covered in the course. Effective tactics and strategies accompany question
examples in every stage and enhance the process of learning new techniques.

In this day-long highly practical course you will learn:

What is the Best Strategy to Approach an Interview?

• What is the purpose of an interview?

• What types of interviews exist?
• Who gets hired?
• How to prepare for an interview?

What Goes on in the Mind of an Interviewer?

• What psychological techniques can you use to leave the highest impression on the
interviewer?
• What does the interviewer look for?
• What is the interviewer afraid of?

What Should You do and How Should You Behave at an Interview?

• How to greet?
 • How to present yourself at your highest?
• What is the best body language?
• How to convert your nervousness to your advantage?
• How to shake hands?
• How to sit, how to move, where to look, etc.?

How to Structure Your Conversations?

• What to say?
• How to improve your conversation by paying attention to the words spoken?
• How to make the best of words?
• What strategies to use to make yourself likeable?
• How to satisfy the desire of the interviewer, who wants to know you inside out, by using
specific words and styles of communication?
• How to show that you are truly interested in the job?

What is the Best Strategy to Use When Making Conversations?

• How to deal with general questions such as “Tell me more about yourself”?
• How to deal with difficult questions?
• How to prepare for questions you might not anticipate?
• How to handle salary questions?
• How to improve your listening skills?

How to Answer Questions?

• What are the most common questions asked in interviews?

• What is best way to answer these questions?

How to Leave an Interview?

• How to close an interview and leave a good impression of yourself?

• How to maximise your chances of success in the interview using a few simple tricks at
the end of an interview?

Communication Skills Training Program

Objective of the Training:

• Achieve results in your communications with others

• Build collaborative relationships that emphasize trust and respect
• Communicate effectively using simple, concise and direct language
• Enhance your active listening skills to anticipate and avoid common misunderstandings
• Foster cross-cultural understanding in your workplace
• Eliminate the roadblocks that undermine your ability to communicate effectively

Course Benefits

Communication skills are an essential element every employee and manager must have as
part of their standard tool set. In this course, through interactive workshops, self-assessments,
role-playing activities and video simulations, you gain practical experience initiating and
responding to various forms of communication. You learn to handle situations based on a
flexible, genuine and self-confident approach. You also gain the skills to collaborate with others
and hone your communications toolkit.

Who Should Attend

Those looking to strengthen their communication and collaboration skills and work confidently
with others.
Activities throughout this course immerse you in an ongoing simulation including a media-rich
experiential learning environment that allows you to practice the communication techniques,
tools and strategies presented.

Activities include:

• Experiencing the difference between one-way and two-way communication

• Defining your communication style
• Demonstrating active listening skills
• Dealing with challenging emotions through video scenarios
• Revealing personal filters with simulation games
• Overcoming cross-cultural barriers through case studies and role-playing
• Assessing your relationship with others
• Generating checklists to enhance your performance back on the job

Making Impactful Presentations

Most people start making a PowerPoint presentation by opening PowerPoint, but a better way
to make a presentation may involve some planning time first before you jump in and get
started. The idea of planning a PowerPoint presentation may seem like a waste of time,
especially when you know your subject matter well. At the same time, presentation planning
can save time and effort, and can result in a superior finished product.

Course Objectives:

• Present technical information clearly, concisely, and persuasively.

• Enhance voice projection, articulation, pace and fluency, body language, eye contact,
and gestures.
• Determine audience attitudes and needs.
• Overcome nervousness, anxiety, and any distracting mannerisms.
• Use both common and high-tech media effectively.
• Implement persuasive communication techniques.
• Project control and confidence.
• Plan and develop complete, formalized product presentations around the market forces
that affect business.
• Structure presentations to gain maximum effect.
• Use audience involvement techniques to identify and handle questions.
• Set up an on going action plan to improve future presentations.

Being a Team Player

The objective of this program is to introduce the fundamentals of empowered, self-managing

teams into an organization.

Across many organizations the hierarchical structures, particularly at lower levels, are
crumbling and the skills of managers are being shared across teams. This story shows how a
team, which starts out with no idea of how to work together, learns to succeed through team
skills. Each individual has their own wants, needs and priorities, but has to set them aside and
lay down some teamwork ground rules.
They must learn to:

• Participate together to resolve problems

• Communicate and express opinions
• Stick to the subject at hand
• Put personal priorities to one side
• Respect one another
• Solve problems in a structured way
• Consider all the options

Anyone new to management or in a group of people thrown together for the first time will learn
valuable lessons from the team solution.

• Targeted at new managers, new teams and non-hierarchical businesses

• Clear, structured approach to team skills
• Self-learn pack available

Personality Development

Aim
The training module is aimed at the promotion of the strategies for the personality development
of the participants. The rationale behind this endeavor is the recognition of the multifaceted
influence of the personality of the employees upon organisational effectiveness.

Objectives
The objective of the training programme is bring about personality
development with regard to the different behavioural dimensions that have far reaching
significance in the direction of organizational effectiveness.

Contents

• The seven Ways to Project a Positive Personality to others

• Developing the Qualities of a Winner
• Overcoming Shyness and gaining of Confidence
• How to be Self Motivated
• Reducing Negativity and Developing Positive Attitudes to Life
• Developing Communication Skills
• Developing better Interpersonal Relationships with others
• Resolving Conflicts in Relationships
• Building Trust in Relationships
• Managing your Time effectively
• Overcoming the habit of Postponing
• How to set Priorities in life
• How to take Effective Decisions
• Planning your Life and Career
• Developing a strong Self Image
• Enhancing Self Worth and Self Esteem
• How to be Assertive with others
• How to Manage Anger and Frustrations
• Steps to Minimize Stress and Tensions
 • Cultivating the Habits of Successful People
• Applying the ten Secrets of Success
• Applying the Golden Principles of Happiness
• Developing a Balanced Personality

Basic Etiquette and Grooming

Course Content:

Importance of Grooming
Elements of Grooming
Tips for appropriately Groomed
Game-Activity on Grooming
Do's and Don'ts Of Grooming
E Mail Etiquette
CURE Methodology for Email
List Elements of Email Etiquette
How to manage email Effectively
Professional dressing
Dining etiquette
Party etiquette
Telephone etiquette
Social etiquette