Professional Documents
Culture Documents
for…
One Big Field
UX
(user experience)
One Big Field
Prototype
UX will reduce
risk
The UX approach allows us
to visualise a view of the
future without going near
build, reducing cost.
Source:
OBF
project
–
interac5on
prototype
One Big Field
data
Lots of designers don’t.
Which we find weird.
Most clicked
image
source:
OBF
project
One Big Field
image
source:
OBF
project
One Big Field
Why a workshop?
Gain insight & build consensus
image
source
One Big Field
Made
up
&
combos
bespoke Rapid
Prototyping
One Big Field
image
source
One Big Field
The project
2011 National Elections: Get the people to vote!
Client
Electoral commission [stakeholders]
Supplier
Syco Productions [supplier & UX team]
Challenge
Post-Olympics, electoral turnout for 2014 is
forecast to drop to 30%.
image
source
One Big Field
Task no 1: process-mapping
[Ace – 7]
See scenario
EXAMPLE
CLIENT
One Big Field
Process-mapping assets
Persona
Key scenarios
Flip-chart paper, post-its & markers
A clear & empty wall
One Big Field
Personas
I5bek,
a
young
Bri5sh
man
with
Kirghiz
parents,
is
very
concerned
about
his
rela5ves
‐
his
uncle,
aunt
and
cousin
from
his
mother’s
side
live
in
the
area
affected
by
the
earthquake.
He's
been
trying
to
get
in
touch
with
them
but
has
not
heard
anything
since
the
earthquake.
How
can
the
Bri5sh
Red
Cross
help
him
to
find
out
what
is
happening
to
his
rela5ves
He’s
wondering
whether
to
donate
money
to
the
appeal
He
would
also
like
to
donate
some
of
his
winter
clothes,
and
wants
to
find
out
where
his
nearest
Red
Cross
shop
is
to
do
so.
Having
donated
money
and
clothes,
he
comes
back
to
the
website
a
month
later
to
find
out
how
the
Red
Cross
has
been
using
his
dona5on
in
Kyrgyzstan.
Describe
and
map
out
how
he
would
engage
with
the
Bri5sh
Red
Cross
currently.
Highlight
the
tracing
&
message,
donate
and
shop
steps.
EXAMPLE
CLIENT
One Big Field
EXAMPLE
CLIENT
One Big Field
PROCESS-
start
BUSINESS LIKES/
SCENARIOS
MAP
OBJECTIVES
DISLIKES
[EXISTING]
IDEATION
PRIORITISE
REPEAT PER
ACROSS
CLUSTER
/ CULL
SCENARIO
MAPS
Quan5ty [x50] Quality [x2]
SCORE
PROTOTYPE
IDEAS ORGANISE /
PRIORTIES end
AGAINST LIST REQS.
FIRST
OBJECTIVES
One Big Field
image
source
One Big Field
Lets swap!
Grouped by suit:
Watchers: Ace - 7
Players: 8 - King
Roles:
Ace – UX team leader [Syco]
8 – client contact [Elec. comms]
9, 10, Jack, Queen, King- stakeholder
[Elec. Comms]
One Big Field
Task no 2: ideation
[8 - King]
One Big Field
EXAMPLE
CLIENT
Process map:
Find information on
<type X>business
cover. Offering a
package for the first
time.
One Big Field
EXAMPLE
CLIENT
One Big Field
image
source
One Big Field
PROCESS-
start
BUSINESS LIKES/
SCENARIOS
MAP
OBJECTIVES
DISLIKES
[EXISTING]
IDEATION
PRIORITISE
REPEAT PER
ACROSS
CLUSTER
/ CULL
SCENARIO
MAPS
Quan5ty
[x50]
Quality
[x2‐5]
SCORE
PROTOTYPE
IDEAS ORGANISE /
PRIORTIES end
AGAINST LIST
FIRST
OBJECTIVES
One Big Field
[Everyone]
One Big Field
image
source:
OBF
workshop
One Big Field
Strategic statements
1. Reduce the cost of the voting system
PROCESS-
start
BUSINESS LIKES/
SCENARIOS
MAP
OBJECTIVES
DISLIKES
[EXISTING]
IDEATION
PRIORITISE
REPEAT PER
ACROSS
CLUSTER
/ CULL
SCENARIO
MAPS
Quan5ty
[x50]
Quality
[x2‐5]
SCORE
PROTOTYPE
IDEAS ORGANISE /
PRIORTIES end
AGAINST LIST
FIRST
OBJECTIVES
One Big Field
EXAMPLE
CLIENT
…end results
One Big Field
image
source
One Big Field
13 essential ingredients
for a successful workshop
image
source
One Big Field
No
1
–
have
a
plan
Travelex Workshop
Part 1
Part 2
Intro
<split & mix teams>
20 mins
15 mins
05 mins - Intros [Phil]
15 mins - review & ideate across x2
05 mins - Project overview [Phil]
process-maps
10 mins - Likes/dislikes [ferg]
<Split into groups>
20 mins
20 mins
10 mins - Process-map a scenario 5 &
10 mins - Process-map a scenario 1 & 2
6[open]
05 mins - Ideation [50 ideas]
05 mins - Ideation [50 ideas]
05 mins - Cluster and prioritise x2
05 mins - Cluster and prioritise x2
<repeat>
<combine top ideas>
20 mins
10 mins - Process-map a scenario 3 & 4
10 mins
05 mins - Ideation [50 ideas]
Prioritise [against biz objectives]
05 mins - Cluster and prioritise x2
If time, review and cluster non-selected
needs / what's missing
10 mins - Coffee break
5 mins slippage overall
One Big Field
13 essential ingredients
1. Have a plan 8. Timekeeping & team
2. Group dynamics back up
3. Enthusiasm 9. Divide & conquer
4. Pace & flow 10. Coral the alphas, don't
5. Assets spread them out
6. Stand up! 11. The bad idea from the
7. Know your room & top dog
reconfigure 12. The really good idea
13. Remember to shut-up
image
source
One Big Field
image
source
One Big Field
Thanks!
image
source:
OBF
workshop
for…
One Big Field
Prioritising requirements
MoSCoW
The 1-100 scale
with
Planning
Poker
One Big Field
Planning Poker…
Planning Poker…
Thanks!
& thanks to the plants…
image source: OBF workshop for…