EXAM STUDY GUIDE

EXAM 143-710
BROCADE SAN TROUBLESHOOTING

Exam Description
This exam tests the ability to perform troubleshooting and data gathering
tasks in Brocade Fibre Channel storage area networks (SAN) based on Fabric
OS 16 and 32 Gbps Brocade products.

HIGHLIGHTS Ideal Candidate

Before attempting the exam, you should have these critical competencies and
How to Register
experience:
Register at Certifior.
 Knowledge of Brocade SAN products and features
Cut Score
 One year or more experience with SAN implementation, administration and
65% or more
troubleshooting of Fibre Channel protocols, services and features; and storage
Questions administration.
63
Exam Duration This exam supports the Brocade Professional in SAN Support 2017 certification.
90 minutes

Prerequisites
Before attempting this certification exam, you
should have completed these recommended
courses or have equivalent working
knowledge of:
• SAN-TS 300 SAN Troubleshooting
course
• BPSA 300 Brocade Professional SAN
Administrator 2017 course
• BASA 200 Brocade Associate SAN
Administrator 2017 course

Target Audience About this Guide

This exam is designed for support personnel
responsible for troubleshooting issues that
may arise in a Fibre Channel SAN as well as
SAN and storage administrators and system
engineers.
This guide summarizes the key topics on the exam for you in an easy-to-use format. It is
organized closely around the exam objectives. Links to additional resources including practice
exams, product documentation, and online forums are provided for your reference.
Important! The Study Guide is not intended as a substitute for classroom training or hands-on
time with Brocade products.

Brocade University +1 (408) 333-5036 www.brocade.com/education/certification certification@brocade.com

© 2016 Brocade Communications Systems, Inc. All Rights Reserved. Brocade and the B-wing symbol are
registered trademarks of Brocade Communications Systems, Inc.
Exam Blueprint
The exam blueprint outlines the range of content that can be included in the exam. Not all objectives have associated
questions. The weight indicates approximately how much of the exam content focuses on a section.

Weight Section Name & Objectives

16% Know and understand foundational SAN systems, architectures, and technologies.
 Identify common troubleshooting techniques, tools, and data collection tools.

 Describe how the storage and host work and interact with each other.

 Recognize and verify device logins, ISL formation and fabric merge.

 Identify embedded services, queries, and device registration.

6% Implement a SAN solution.

 Configure advanced filters for Flow Vision flows.

 Configure Brocade tools to identify congestion.

28% Enhance performance optimization in a SAN solution.

 Identify and resolve insufficient buffer credit related performance problems.

 Identify and resolve performance issues in a fabric with slow drain devices.

 Identify and resolve performance issues related to queue depth and marginal links.

 Identify and resolve issues related to congestion and ISL oversubscription.

50% Troubleshoot and repair a SAN solution.

 Gather data to include: using Brocade tools to gather a trace; diagraming environments; configuring

MAPS rules to alert and isolate problems; collect Flow Monitor data; configure Flow Mirror to capture FC
traffic; interpret supportsave command output.
 Repair and resolve issues to include: troubleshoot device connectivity issues, ISL/IFL formation, fabric

merge issues, and download issues; identify and resolve marginal links; use Flow Monitor to analyze
fabric issues; identify when root cause is not related to fabric.

Exam Study Guide

Brocade SAN Troubleshooting 2
Study Materials

Practice Exam 143-710 Brocade SAN Troubleshooting Practice Exam

The practice exam can be found at MyBrocade.

1. Select My Education from within MyBrocade.
2. Click on Learning Portal.
3. From the Portal landing page, select “Browse.”
4. Scroll down and click the Test icon (shaped like a clipboard) on the right-hand side of page.
5. From the available tests displayed, select the practice exam and then click on “Request” to
launch. Upon completion of the practice exam, you will immediately see your score.
Course Name SAN-TS 300 Brocade SAN Troubleshooting
and Description This course provides students with the technical and process information needed to perform
troubleshooting and data gathering tasks in Brocade Fibre Channel storage area networks (SAN),
based on 16 & 32 Gbps Brocade products and Fabric OS v8.0.1.
Product These resources are provided as secondary materials to assist in your exam preparation. If you did
Documentation not take the SAN-TS 300 Brocade SAN Troubleshooting course, you should review these
materials as they were used to create the course and the exam. The course and exam were based
on Brocade Fabric OS 8.0.1 and Brocade Network Advisor 14.0.1.

Product Manuals
 Brocade Fabric OS Administration Guide 8.0.1 (53-1004111-03)

 Brocade Fabric OS Command Reference Guide 8.0.x (53-1004112-03)

 Brocade Fabric OS Flow Vision Configuration Guide (53-1004119-04)

 Brocade Fabric OS Monitoring and Alerting Policy Suite Configuration Guide (53-1004121-05)

 Brocade Fabric OS Troubleshooting and Diagnostics Guide (53-1004126-0)

 Brocade Network Advisor SAN Users Guide 14.0.1 (53-1004147-02)

Online  www.brocade.com
Resources:  MyBrocade
 Brocade Communities

Exam Study Guide

Brocade SAN Troubleshooting 3
Course Outline for SAN-TS 300 Brocade SAN Troubleshooting

Module Name & Objectives

Module 1 - Course Introduction
Module 2 – Troubleshooting Overview
 Identify common problems

 Describe what data to gather

 Understand the troubleshooting process and tactics

 Describe the steps a server goes through to log into the fabric, including getting a list of devices it has access to and

accessing the storage devices

 Demonstrate how to diagram a fabric using collected support data

Module 3 – Data Gathering

 Gather data for Brocade Fibre Channel switches using Brocade Command Line Interface (CLI), Brocade Network

Advisor, and SAN Health

 Explain how to collect a supportsave capture; using CLI and Brocade Network Advisor

 Discuss how to capture a supportshow output using CLI

 Explain how to read the event and audit logs

Module 4 – Device Connectivity

 Explain how to troubleshoot device-to-switch connectivity and initiator-to-target connectivity

 Differentiate expected and unexpected end device physical connectivity command outputs related to link, login, fabric,

devices (LLFD) processes

 Identify and fix common problems related to end device connectivity

 Explain the Flow Mirror feature

 Describe other tools useful in troubleshooting device-to-switch and initiator-to-target connectivity

Module 5 – Switch-to-switch Connectivity

 Identify and resolve fabric segmentations, common trunking issues, and common long distance issues

Module 6 – Performance Troubleshooting Theory

 Identify causes of performance issues in Fibre Channel fabrics relating to congestion, insufficient buffer credits, slow

draining device, marginal link, and queue depth

Module 7 – Performance Troubleshooting Tools
 Discuss the Fabric Performance Impact (FPI) feature

 Describe the Fabric Latency corrective actions Slow Drain Device Quarantining (SDDQ) and port toggle

 Describe and configure Flow Vision Flow Monitors

 Discuss commands used with performance troubleshooting such as portstatsshow and portperfshow

Module 8 – Analytics Monitoring Platform (AMP)

 Provide an AMP review

 Describe the AMP data metrics

 Use the AMP to troubleshoot an application slowdown

Module 9 – Portlog Analysis

 Discuss how and why to use portlogs to identify problems

 Describe the Fibre Channel frame format

 Explain and decode the common link, login, fabric, and devices (LLFD) steps for a device joining a fabric

Appendix Modules
Appendix Module 1 – Performance Case Study
 Analyze a performance problem case study

Appendix Module 2 – Firmware Download Troubleshooting

 Identify required IP network infrastructure, components, and firmwaredownload (FWDL) processes on Brocade

switches
 Describe FTP uses, requirements, and potential road blocks

 Describe potential FWDL problems related to networking and FTP issues

Exam Study Guide

Brocade SAN Troubleshooting 4
Appendix Module 3 – Virtual Fabrics Troubleshooting
 Describe how to troubleshoot issues with Virtual Fabrics

 Understand the changes in the errdump output to support Virtual Fabrics

 Discuss the diagnostic changes for Virtual Fabrics

Exam Study Guide

Brocade SAN Troubleshooting 5