Proses map of laboratory test reporting pre – Intervention Proses map of laboratory test reporting post – Intervention

Laboratory test Laboratory test

Ordered by ED Ordered by ED
clinician clinician

Blood sample Blood sample collected

collected
(Transport manually by
(Transport manually by 2
4 courier every hours)
courier every 2 hours)
Result relayed to ED
Sample put in Sample put in clinician using
Laboratory Laboratory Reception particular alert
Reception

Sample taken by Result reviewed by 12

Sample taken by
Laboratory staff Laboratory specialists
Laboratory staff

(Sample not stamped and YES

not marked as urgent)
Result
Sample time stamped Result showing NO
presented in
Sample feeded abnormal result online
analyzer being
system
analyzed

Sample booked in Sample booked in

Result reviewed by Result are taken to Laboratory computer Laboratory computer
Laboratory specialist an ED by a courier system as urgent system as urgent