Kyrsten Mitkowski

300 11 Ave N 571-214-1369

Nashville, TN 37203 kyrsten.mitkowski.13@cnu.edu
Professional Profile
Experience in years of customer service, excellence in public speaking skills, proficient writing skills, proven organizational skills, and
efficient problem solving skills with various organizations.

Education
 Bachelor of Arts in Communication Studies, Minor in Psychology May 2018
 Christopher Newport University
 GPA: 3.31

Communication Related Experience

Houzz, Nashville, TN (June 2018-present)
Sales Development Representative
 Educate remodeling, design, and service professionals on the Houzz platform and our local marketing opportunities
 Qualify all sales leads based upon the specific lead qualification criteria
 Contact via phone and email with the Houzz professional community
 Develop superior customer service relationship with prospects
 Schedule calls between Houzz professionals and Account Executives
 Assist Houzz professionals with the creation of free professional profiles

Boys & Girls Clubs of the Virginia Peninsula, Newport News, VA (January 2018-April 2018)
Marketing and Special Events Intern
 Brainstorm, develop, and share content through our website, blog, and social media channels
 Plan, write, and publish blog posts to promote programs, events, and outstanding members, staff, and volunteers
 Take pictures, obtain quotes and create marketing content based on each program
 Maintain donor databases to keep gift and donation information up to date
 Create and order signs and decorations for special events

Internal Public Relations (February 2017-April 2018)

Phi Mu PR Chair
 Design promotional and marketing material for the organization using Canva
 Develop marketing strategy to increase recognition on campus
 Utilize social media platforms including Facebook, Instagram, Twitter, and Snapchat to increase organization presence

American Society of Clinical Oncology (ASCO), Alexandria, VA (May 2017-August 2017)

Corporate Communications Intern
 Post on the ASCO social media accounts, create graphics for social media posts, proactively monitor company mentions
 Analyze statistics for ASCO social media content to track engagement
 Create content for ASCO intranet blog and Grants and Awards press releases
 Update corporate photo gallery captions, organize subfolders, and ensure photo requests were met to finalize gallery for
stakeholders
 Extract sound bites from interview transcripts for marketing efforts on social media channels

Additional Experience
Lifetime Athletic, Sterling, VA (August 2012-present)
Swim Supervisor (May 2016-present)
 Develop, plan, and schedule pool related activities including swim lessons and pool games
 Supervise recreation facilities and staff training, assignment of tasks, and maintaining staff schedules
 Ensure lifeguards and swim instructors meet their individual responsibilities
 Advertise pool programs through communication with members

Skills
 Social Media: Facebook, Instagram, Twitter, Snapchat, Pinterest, Medium, Hootsuite, YouTube
 Graphic Design: Weebly, Canva, SmugMug, Adobe Photoshop
 Microsoft Office: Word, Outlook, PowerPoint, and Excel