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QUESTIONNAIRE FOR MARKETING RESEARCH REGARDING LED TV

OBJECTIVES
(i) How do Customers select LED TVs?
(ii) Does the product offer customers value for money?
(iii) What are needs of Customers in LED TVs ?

Demographic Details
Q.1 Name:-__________________________________
Q.2 E-mail:- __________________________________
Q.3 Gender:- M | F
Q.4 Age:- 20 & Below 20-30 30-40 40 & above
Q5. Location __________________________
Q7. Occupation _______________________
€ Salaried
€ Business
€ Housewife
€ Student
€ Unemployed

Q8. How many TVs do you have in your house ?


€ One
€ Two
€ Three
€ More than three

Q9. What is your preferred size of LED TV ?


€ 24 inch
€ 32 inch
€ 40 inch
€ Greater than 40 inch

Q. 10 Since how long have you been using LED Tv


€ Less than 1 yr
€ 2-3 yrs
€ More than 3 yrs

Q. 11 LED Tv enhances visual experience and is a must have product.


€ Strongly Agree
€ Agree
€ Neutral
€ Disagree
€ Strongly Disagree

Q. 12 Are you aware of the advantages of LED tv over LCD ?.


€ Yes
€ No
€ Not exactly

Q. 13 What is more important while selecting a LED Tv for yourself ?


€ Budget
€ Cost is immaterial
€ Comfort
€ Style & Brand Name

Q.14 The ideal cost of LED Tv as per your budget should range between
€ Below Rs 10000
€ Rs 10001- 25000
€ Rs 25001- 40000
€ Cost immaterial

Q.15 Which factor is the most important when you buy a LED Tv ?
€ Price
€ Services
€ Brand Image
€ Others

Q.16 How will you select the brand of LED Tv you want to buy ?
€ Internet research
€ Visit showrooms
€ Ask friends
€ All of the above

Q. 17 Rate the brands of LED Tvs as per your preference based on visual experience, design,
durability & value for money (Assign value as under 1= Most preferred, 2= Preferred, 3=Average, 4=
Least Preferred, 5= Not Preferred)

Brands 1 2 3 4 5
Sony
Philips
Videocon
Samsung
Panasonic
LG
Sansui

Q. 18 Rate the factor depending on it’s importance to you for purchase of various brands of LED Tv

Brands Very Important 50-50 Less Not


Important Important Important
Price
After Sales
Service
On line
presence
Warranty Period
Power
Consumption
Visual Effects &
Clarity

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