Professional Documents
Culture Documents
Ien Ang
Digital consumers needs sit along an axis between entertainment and
personal management with the most frequent activities of social networking,
email and news, sport, weather sitting along this axis.
However, these platforms remain amongst the most intrusive for brands to
contact consumers in. By aligning to the shopping and browsing patterns of
consumers, brands stand a better chance of avoiding rejection.
A guide to the Digital life activities
Connecting and sharing with others Source general information & learn Planning & organising your life
online, uploading pictures to a photo online. Includes: ‘googling’ online online, including journey planners,
sharing site or internet dating encyclopaedias and self educating using maps services
online etc
Keeping up to date with current Using internet banking, paying or Specialty websites that help you
affairs, sports, culture and the checking your bills ,topping up pursue your personal interests &
weather mobile phone/travel cards, doing tax hobbies or a blog/forum you read
return etc or write
Personal email account. Checking Purchasing online, whether it be Games you play on or via the
inbox, writing and composing email groceries, cinema tickets, clothing, Internet, either single-player games
messages gifts, flights or even services or multi-player games (not via
a console)
DAILY
EVER
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70
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27
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12
Despite much lower daily use than email, social networking attracts the highest volume of usage
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4.4
3.9
72 3.7
3.1 2.9
55 2.7
46 2.3 46
39
37
1.7 1.8
1.6
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24
21
19
12
eCommerce is the least intrusive time to interact with consumers; target the path to purchase
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Discover how the world lives online