DD Os 5.4 Differences Full Version - Student Guide

Welcome to the EMC Data Domain Operating System 5.4 Differences course.
Click the Notes tab to view text that corresponds to the narration. Additionally, on some slides the notes page portion contains additional
reference material that may not be fully narrated in this online training module. In those cases I will say “please refer to the notes page for
additional information before proceeding”. This allows audience members to skim through or fully read the material as required by their
area of expertise. This reduces the amount of linear narration minutes built into the module, giving the learner more control of the time
spent on certain topics with dense notes.
Click the Supporting Materials tab to download a PDF version of this eLearning.
Important Disclaimer: This training is initially being pre-released during the first week of July, 2013. Because things may
change between July and the actual Data Domain 5.4 product release -- it is highly recommended that if you are viewing
this at anytime after July 2013 you should refer to the most current version of the DD OS 5.4 documentation on the EMC
Support Portal, especially the 5.4 Release Notes, because content may have changed between July 1, 2013 and the actual
product release date. You can view the version of this training content near the bottom of the notes page.
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© Copyright 2013 EMC Corporation. All rights reserved. Published in the USA.
Initial Version Date: 01-JULY-2013

Revision Date: 05-NOV-2013 (pg 47 only)
Revision Number: MR-NWN-FDDOS54
Copyright © 2013 EMC Corporation. Do not copy - All Rights Reserved. 1

Here are the course objectives.
Upon completion of this course, you will be able to:

• Compare and contrast new Data Domain platforms and models
• Describe the new ES30 Serial Attached SCSI(SAS) HDD Expansion Shelf options and
cabling differences
• Utilize the deeper dive technical content to provide advanced levels of services and
support

Review the course description, audience, and prerequisites for this course. Review the note
in the notes page. Click next when you are ready to proceed.
Note: This is the course called DD OS 5.4 Differences (MR-NWN-FDDOS54).

The primary audience for this course:
• BRS Presales and Delivery Specialists and Champions (Skills/Levels 4 and 5), partners,
and anyone seeking more detailed technical information in order to provide advanced
levels of services and support. It is approximately 2-2.5 hours in duration when the
learner goes through all of the material, including taking the quizzes at the end of
each module and the exam.
• Secondary audiences include anyone interested in obtaining a deeper technical
understanding of the Data Domain OS 5.4 Differences.
Take the course called DD OS 5.4 Differences Overview (MR-NWN-FDDOS54O) instead of

this one if:
• You are a BRS Global Services Presales and Delivery team member who needs a 30-
minute overview of the key changes in Data Domain OS 5.4 (Skills/Levels 1-3). The
overview course provides a quick digest of the key Data Domain OS 5.4 Differences.
• Secondary audiences include anyone interested in obtaining an overview of the Data
Domain OS 5.4 Differences.

This section provides an overview of what’s new in the EMC Data Domain Operating System
5.4 release.
Let’s get started!
Copyright © 2013 EMC Corporation. Do not copy - All Rights Reserved.

Here’s a look at the Data Domain product family for the DD OS 5.4 release.
• Notice the four new models we will discuss in further detail in this course:
• DD2500, DD4200, DD4500, and DD7200
• Additionally, a new ES30 Serial Attached SCSI (SAS) HDD Expansion Shelf will ship with
all new orders of these four models.

EMC continues to offer these additional Data Domain software options in conjunction with
the DD OS 5.4 release:
• EMC Data Domain Boost software option
• EMC Data Domain Retention Lock software option
• EMC Data Domain Replicator software option
• EMC Data Domain Virtual Tape Library software option
• EMC Data Domain Encryption software option
And,
the EMC Data Domain Extended Retention software option, which enables long-term
retention of backup data, is now available on the DD4200, DD4500, and DD7200 (as well as
on the existing DD860 or DD990 models.)
For System Management:

• Data Domain System Manager, formerly known as Enterprise Manager, provides
configuration wizards to simplify the steps required to deploy a system into
production, dramatically reducing initial setup time.
• Data Domain Management Center streamlines the management, monitoring, and
reporting of multiple Data Domain systems through dashboards and “at-a-glance”
aggregated views.

This new generation is built for midrange to large enterprises.
Specifically, there are four new systems – the DD2500, DD4200, DD4500, and DD7200.
All the new systems are based on Intel Sandy Bridge processors, enabling up to 4x faster
performance than the previous generation. They also provide up to 3x increased stream
counts.
In addition, support for the new 2 TB and 3 TB ES30 SAS expansion shelves enables up to
10x greater scalability compared to the previous generation.

Here are some key platform changes to be aware of:
• Introducing a new persistent Product Serial Number Tag (PSNT) which will be used
only on the new models (not ported to legacy platforms)
• PSNT is persistent for each installation, even on a chassis swap.
• New Storage Processor(SP) Module form factor
• Data Domain is adopting EMC’s IO Module form factor
• The slot numbering for IO cards has changed. IO cards are numbered starting from
slot 0 moving from left to right.
• WWN format has changed to comply with EMC standards.
• System ID is derived from the WWN seed. The format of the System ID is different
on these new platforms.
• Automatic firmware upgrades are now integrated into DD OS.
• BIOS is initialized in local time. Previous platforms used GMT.

Introducing a new form factor for IO modules -
Starting with DD OS 5.4 and only for DD2500, DD4200, DD4500, and DD7200
these IO modules come in a new form factor:
• 6 Gbit/s SAS-2, quad port
• 8 Gbit/s Fibre Channel, dual port
• 1 GbE quad port RJ-45
• 1 GbE dual port RJ-45 + dual port SFP optical
• 10 GbE, dual port both copper and optical
• 4GB/2GB NVRAM with BBU module
Why a new IO Module form factor type?

• Smaller form factor than standard PCIe cards
• Very easy to service because IO Modules can be installed/removed from the rear
without the need to open the system chassis
• Cost effective, aligning with EMC’s standard form factor

New ES30 Serial Attached SCSI (SAS) HDD Expansion Shelf -
For DD2500, DD4200, DD4500, DD7200 Only
Take a moment to review the details.

• 2 TB or 3 TB Serial Attached SCSI (SAS) drives (For DD2500, DD4200, DD4500,
DD7200 and DD OS 5.4 and greater only)
 15 drives, RAID 6 (12 +2 + 1)
 2 TB: 30 TB Raw provides ~24 TB usable
 3 TB: 45 TB Raw provides ~36 TB usable
 SAS, 3 Gbit/s, 7200 RPM, 3.5 HDD
• Same performance and operational characteristics as ES30 SATA HDD Expansion
Shelves
• No impact on data-in-place upgrades
 New controllers support combination of ES30 SAS, ES30 SATA and ES20 SATA
shelves for controller upgrades
 No support for 8TB ES20 shelves
• New 3U ES30 SAS shelves are not supported on legacy systems
• Requires shelf capacity license and DD OS 5.4

Improved reliability, serviceability, and business drivers such as aligning with EMC standards
are the reasons why we are moving to SAS drives.

Along with these new model-specific rules….
here are some general SAS shelf configuration rules:
• Do not mix SAS-based ES30 shelves with any other shelf type in the same set.
• A set is the group of shelves connected together and to the same Data
Domain system’s controller ports.
• Do not mix ES30s and ES20s in the same set.
• For redundancy, the two connections from a Data Domain system to a set of shelves
must use ports on different SAS HBAs or SAS IO modules.
• Use the Installation and Configuration Guide for your controller to minimize the
chance of a cabling mistake.
• A Data Domain system cannot exceed its maximum raw external shelf capacity,
regardless of added shelf capacity.
• Do not exceed the maximum shelf configuration values for your Data Domain
system
as listed in the EMC Data Domain ES30 Expansion Shelf Hardware Guide P/N
302-001-163.
To learn more, download and refer to these additional guides from the EMC Support portal:
• EMC Data Domain Installation and Configuration Guide (for your controller)
• EMC Data Domain DD2500 Disk Storage Expansion Guide P/N 302-001-162

Let’s take a closer look at the next generation of Data Domain midrange systems which are
based on Data Domain Operating System 5.4.

Here are the overall benefits in terms of performance, capacity, consolidation, and
connectivity.
• Performance improves up to 4.7x
 Dramatic performance increases
• Capacity increases 2x to 10x
 DD Extended Retention available across three new systems
• Stream counts increase 2x to 3x
 Improves consolidation and provides flexibility
• Optional IO slots increases up to 2x
 Provides more IO connectivity and ports
Let’s take a closer look at which new model replaces the previous generation model.

New Model > Replaces Model
DD2500 > DD640
DD4200 > DD670
DD4500 > DD860
DD7200 > DD890
Let’s learn more about the new DD2500 system.

Review the information in the chart to better understand how the new DD2500 system
compares to the previous generation.

The new DD2500 provides up to 4x faster performance, 4x more scalability, and 3x more
stream counts than it’s predecessor, the DD640.
The DD2500 enables users to backup 175 TB in under 8 hours with up to 13.4 TB/hr
aggregate ingest performance with DD Boost.
The DD2500 has two capacity configurations:

• 7 x 3 TB HDDs, ~11.2 TB usable
• 12 x 3 TB HDDs, ~25.9 TB usable
This scalable system supports up to four 30TB ES30 SAS expansion shelves or three 45TB
ES30 SAS expansion shelves, enabling customers to protect up to 6.6 PB logical capacity and
133 TB usable capacity in a single namespace.
In addition, the DD2500 can be the target for up to 180 backup streams, enabling
consolidation from up to 180 remote sites or the ability to emulate up to 180 virtual tape
drives on a single system.

DD2500 License and Memory Requirements
Expanded Capacity –
• Both DD2500 capacity configurations (7 HDDs or 12 HDDs) will ship with an Expanded
Capacity license key that will be enabled in the factory.
Memory –
• Additional memory will be required when the DD2500's usable capacity is greater
than 51 TB.

Review the DD2500 configuration details in this chart.
A system contains either 7 or 12 SAS HDDs and a system with:

• 4 x 8 GB DIMMs installed supports 1 x ES30-30TB SAS shelf.
• 8 x 8 GB DIMMs installed supports up to 4 x ES30-30TB SAS shelves or 3 x ES30-45TB
SAS shelves for up to ~133 TB of maximum total usable capacity.

New Model > Replaces Model
DD2500 > DD640
DD4200 > DD670
DD4500 > DD860
DD7200 > DD890
Now let's take a closer look at DD4200, DD4500, and DD7200.

Compare and contrast new models with previous generations.
Notice a few first-time differences in this chart for the new models –
• The ‘Data-less Head’ units use Solid State Drives(SSD) for Hard Disk Drives.
• The three drives in the head are mirrored (triple 1) or RAID 6 for redundancy
• SSDs have inherently higher mean time between failures (MTBF), so there is no
need for a spare in the head unit
• Reminder: there are no spares on the DD990 either
• The system requires 220 Volts AC.
• The new platform for DD4200, DD4500, and DD7200 uses a new type of DB9 serial
cable – the micro DB9 to standard DB9. No support for VGA/PS2. No support for
standard to standard DB9 serial connector. A short length micro DB9 to standard DB9
cable is supplied.
• New IO Module form factors.
• New Mini-SAS High Density cables.
Let’s learn more about why the ‘Data-less Head’ units use Solid State Drives(SSD) before
diving into more detail on each model.

The new ‘Data-less Head’ models (DD4200, DD4500, and DD7200) use SSDs as head unit drives for
storing the boot image, the DD OS image, SSD firmware, and logs for fault analysis.
• SSD drives used in new systems have been qualified from two suppliers.
 Both vendor drives can be mixed in one Head Unit.
 Both vendors support EMC S.M.A.R.T attributes standard and firmware upgrade
capability. (SMART= Self-Monitoring, Analysis and Reporting Technology)
Industry trend is towards SSDs because they:

• Provide better IO performance
• Dramatically improve random read/write
• Generally, traditional HDDs could achieve several tens of MB/s sequential read/write
performance, and a much lower random read/write performance due to its mechanical
positioning system (rotating motor and spinning plate) during data access.
• However the electric nature of SSDs could achieve several hundreds of MB/s sequential
read/write performance, and the similar random read/write performance without the
moving mechanical components.
• Are less susceptible to physical shock
• Provide more reliability (no physically rotating parts to get damaged); higher mean time
between failures (MTBF)
• Lower power consumption; are greener
• Are silent
Next, let’s learn more about the DD4200, DD4500, and the DD7200 systems - starting with the DD
4200 system.

The new DD4200 provides up to 4x faster performance, 10x more scalability, and 3x more
streams than it’s predecessor, the DD670.
The DD4200 enables users to backup 175 TB in under 8 hours with up to 22 TB/hr aggregate
ingest performance with DD Boost.
The base of this scalable system supports up to 8 expansion shelves of 2 TB or up to 5 expansion

shelves of 3 TB, which enables customers to protect up to 9.4 PB logical and 189 TB usable
capacity in a single namespace – this includes support for both 2TB and the new 3TB ES30
expansion shelves with these conditions:
– New orders - Factory ships only ES30 SAS Shelves, with 2TB or 3TB HDDs
– DD4200 also supports legacy ES20 and ES30 SATA Shelves
– SAS and SATA shelves cannot be mixed on the same set
With the Data Domain Extended Retention software option, this scalable system can support up
to 24 expansion shelves, which enables customers to protect up to 28.4 PB logical and 569 PB
usable capacity for long-term backup retention.
In addition, the DD4200 can be the target for up to 270 backup streams, enabling consolidation
from up to 270 remote sites or the ability to emulate up to 270 virtual tape drives on a single
system.
Finally, the DD4200 is a ‘Data-less Head’ system, enabling our customers a data-in-place
upgrade from previous ‘Data-less Head’ systems including the DD690, DD880, DD860, and
DD890. Refer to EMC Data Domain System Controller Upgrade Guide (DD OS 5.4) P/N 302-001-160.

Next is the new DD4500, which provides up to 2x faster performance, 2x more scalability, and 3x
more streams than it’s predecessor, the DD860.

to 32 expansion shelves, which enables customers to protect up to 57 PB logical / 1.1 PB usable
capacity for long-term backup retention.
system.
As with the DD4200, the DD4500 is a ‘Data-less Head’ system, enabling our customers a data-in-
place upgrade from previous ‘Data-less Head’ systems. Refer to EMC Data Domain System
Controller Upgrade Guide (DD OS 5.4) P/N 302-001-160.

Finally let’s learn about the new DD7200, which provides up to 1.75x faster performance, 6x
more scalability, and 3x more streams than it’s predecessor, the DD890.

to 56 expansion shelves, which enables customers to protect up to 85.6 PB logical and 1.7 PB
usable capacity for long-term backup retention.
system.
As with DD4200 and DD4500, the DD7200 is a ‘Data-less Head’ system, enabling our customers a
data-in-place upgrade from previous ‘Data-less Head’ systems. Refer to EMC Data Domain System
Controller Upgrade Guide (DD OS 5.4) P/N 302-001-160.

Review this chart on minimum configurations for DD4200, DD4500, and DD7200.
Note on Shelves:
These systems include support for both 2TB and the 3TB ES30 expansion shelves with these
conditions:
• New orders - Factory ships only ES30 SAS Shelves, with 2TB or 3TB HDDs
• These DD systems also support legacy ES20 and ES30 SATA Shelves
• SAS and SATA shelves cannot be mixed on the same set
For more detailed information refer to the EMC Data Domain ES30 Expansion Shelf Hardware
Guide P/N 302-001-163.

Take a moment to view this chart on the maximum configurations for DD4200, DD4500, and
DD7200.
Reminder on Shelves:
These systems include support for both 2TB and the new 3TB ES30 expansion shelves with
these conditions:
– New orders - Factory ships only ES30 SAS Shelves, with 2TB or 3TB SAS HDDs
– These DD systems also support legacy ES20 and ES30 SATA Shelves
For more detailed information refer to the EMC Data Domain ES30 Expansion Shelf
Hardware Guide P/N 302-001-163.

Important Disclaimer: This training is being pre-released during the first week of July, 2013.
Because things may changed between July and the actual 5.4 product release -- it is highly
recommended that if you are viewing this at anytime after July 2013 you should refer to the
most current version of the DD OS 5.4 technical documentation on the EMC Support Portal.
Here are the part numbers for Data Domain OS 5.4-related technical documentation.
Login and download these as needed from the EMC Support portal at:
https://my.datadomain.com/documentation
Additional DD OS 5.4 Technical Documentation you may be interested in:

EMC Data Domain ES30 Expansion Shelf Hardware Guide P/N 302-001-163
EMC Data Domain System Controller Upgrade Guide (DD OS 5.4) P/N 302-001-160
EMC Data Domain Operating System Command Reference Guide V 5.4 P/N 302-119-222
EMC Data Domain Operating System Release Notes Version 5.4.0.1 P/N 300-119-226
EMC Data Domain Operating System V 5.4 Administration Guide P/N 302-000-072
EMC Data Domain Operating System V 5.4 Initial Configuration Guide P/N 302-000-073
EMC Data Domain Operating System V 5.4 Offline Diagnostics User Guide P/N 302-001-817
EMC Data Domain Boost Quick Start P/N 300-119-231

Here's another look at the latest Data Domain product family. Let's summarize what we've learned
so far...
Here are the overall benefits in terms of performance, capacity, consolidation, and connectivity when
combining the new Data Domain systems, with the new ES30 SAS expansion shelves running on the
new DD OS 5.4 operating system:
• Performance improves up to 4.7x
 Providing dramatic performance increases
• Capacity increases 2x to 10x
 With DD Extended Retention software option available across three of the four new
systems
• Stream counts increase 2x to 3x
 Improving consolidation and providing flexibility
• Optional IO slots increase up to 2x
 Providing more IO connectivity and ports
And now you know more about ‘what's different’ and how each of these four new systems fit into the
overall product picture.

Module 1: Platform Details-DD2500
This module is designed to provide a deeper level of information on the new platform for
model DD2500.
• It is primarily targeted for BRS Presales-Delivery Global Services Specialists and
Champions who are required to provide or deliver more advanced-level support and
services.
• Other audiences include anyone that needs or wants more in-depth knowledge about
this new product.

DD2500 Replaces DD640
• 2U rack mount chassis
 Dual Power Supplies and redundant cooling fans
• Single socket Intel Sandy Bridge-EP Architecture
• 7 or 12 internal SAS disks at 3TB each
 RAID 6 with hot spare
• Uses EMC IO Modules
• 2GB DDNVRAM in IO Module form-factor with BBU
• Supports expanding storage with one set of ES30 SAS shelves
 Up to 3 ES30-45S (15 x 3TB, 7200 RPM SAS drives)
 Up to 4 ES30-30S (15 x 2TB, 7200 RPM SAS drives)
 Maximum of 133 TBu external storage
 ES20/ES30 SATA storage shelves are not supported

Review the physical and environmental specifications.

Review the block diagram for the DD2500.
Note:
10GBase-T Ethernet RJ45 ports require Cat 6A S/FTP cable (double shielded) for all interface
speeds (1/10 GbE) for any distance.

Here is an exploded view of the System Assembly.
With this new platform comes the new concept of having a Storage Processor(SP) Module as
well as a Chassis Module. Both are Field Replaceable Units(FRUs).
– Storage Processor (SP) Module includes:

– “Motherboard/CPU”, HDDs, Fans, Power Supplies, etc.
– Chassis Module includes:

– Primary sheet metal enclosure
– Midplane PCB interconnect from SP Modules to IO Modules
Let’s take a closer look at the front of the DD2500.

Take a moment to become familiar with the layout of the front of the new platform for
DD2500.
These are SAS HDDs.
Notes:
The 7-disk DD2500 drives will contain blanks for drives 7-11.
Head and disk numbering begins at zero.

Take a moment to become familiar with the layout of the rear view of the new platform for
DD2500.
Notice the slot numbering begins with zero.

Take a moment to become familiar with the controls and indicators on the front of the new
platform for DD2500.

Take a moment to become familiar with the controls and indicators on the back of the new
platform for DD2500.

Take a moment to become familiar with the controls and indicators for the Network Interface
Card (NIC) on the back of the new platform for DD2500.

While there are multiple kinds of Cat 6A cable…
For 10GBase-T EMC strongly recommends use of Cat 6A S/FTP end-to-end.
• Better near-end crosstalk
• No alien crosstalk from adjacent cables
• Higher bandwidth than Cat 6
• Cat 5 is not usable for 10 G Ethernet

Review the chart to understand how to recognize the system power state since there is no
ON/OFF button on this chassis.

As you can see the DD2500 has a long list of FRUs! We will take a closer looker at each of
these now.
Refer to these Guides :

EMC Data Domain DD2500 Hardware Overview P/N 300-119-009
EMC Data Domain DD2500 Installation and Setup Guide P/N 300-119-025
And all the FRU guides will be specified for each FRU as we go along.

Let’s take a closer look at the SP Module.
Refer to this Field Replacement Guide:

EMC Data Domain DD2500 SP Module Replacement P/N 300-119-010

Here is how the SP Module is assembled. It combines many component FRUs.
Note: the actual ‘SP FRU’ includes the motherboard/CPU. All other components of the SP
Module(power supplies, fans, DIMMs, etc) are separate FRUs.

EMC Data Domain DD2500 SP Module Replacement P/N 300-119-010

Here is how the HDDs are laid out.
Notes:
Drive carrier is not interchangeable with ES30 carrier.
HDD dummy carriers must be installed to maintain thermal envelope of the system.

EMC Data Domain DD2500 Disk Drive Replacement P/N 300-119-020

Review the details for the DD2500 Power Supply Unit and its LEDs.
Note:
The same PSU is used for both of the new hardware platforms.

EMC Data Domain DD2500 Power Supply Replacement P/N 300-119-023

The DD2500 has 7 redundant fans which are positioned as shown here - and they are marked
on the chassis for easy reference.
DD2500 system fans are not hot-swappable.
Refer to this Field Replacement Guide

EMC Data Domain DD2500 Fan Replacement P/N 300-119-017

DD2500 DIMM Replacement and Upgrade Guide P/N 300-119-022
The DD2500 system DIMMs are not hot swappable. A system contains up to 8 memory
DIMMs:
• DD2500 base configuration systems contain 4 DIMMs
 32 GB: CHAD0, CHBD0 CHDD0, and CHCD0
• DD2500 expanded configuration systems contain 8 DIMMs
 64 GB: CHAD0, CHAD1, CHBD0, CHBD1, CHCD0, CHCD1, CHDD0, CHDD1
The label on top of the SP module provides the DIMM location information.
NOTES:
• Only trained and qualified personnel should be
allowed to install or replace this equipment.
• During the procedure, wear a grounding wrist strap to avoid ESD damage to the
equipment.
• Replacement of a DIMM requires removal of the SP module. Never attempt service
while the SP module is still in the chassis.
• For replacement or upgrade DIMMs, use only DIMMs from a Data Domain memory
spares kit.

The Chassis for the DD2500 is a Sheet metal enclosure.
The Midplane connects the SP to the disk array.

EMC Data Domain DD2500 Chassis Replacement P/N 300-119-021

As discussed earlier this system uses the new form factor EMC IO Modules to align with
company standards.
Notice the difference between a properly seated IO Module and one that isn’t.
The system must be powered off to remove any of the IO Modules. Lets take a closer look at
each of these for DD2500.

EMC Data Domain DD2500 IO Module Replacement or Upgrade P/N 300-119-008

Here is another view of the layout and the slot assignments on the rear of the new platform
for the DD2500.
Take a moment to understand how the ports are labeled in the system too.
Note:
Shown here along with the Ethernet network data ports is the BMC Management LAN Port
which is labeled bmc0a on the DD2500.

Review the list of details for these FRUs.


Review the list of details for this FRU.
DD2500 can connect one string of ES30 SAS storage shelves:

• 4 @ 30TB SAS or
• 3 @ 45TB SAS
Mixing of shelves with different drive densities is supported.
ES20 and ES30 SATA shelves are not supported on DD2500




World Wide Name
• A unique identifier used in storage technologies
• WWPN (World Wide Port Name) ; WWNN (World Wide Node Name)
• EMC has a standard scheme that Data Domain is adopting
DD/EMC OUI : 00:21:88
• Main difference is the NAA type
 NAA type 5
Port LED color is blue
New format applies to both new
platforms
• DD2500
• DD4200, DD4500, and DD7200

Notice the difference in the format/output as shown in this example.

Observe the layout of parts for this FRU.

EMC Data Domain DD2500 BBU and NVRAM Module Replacement P/N 300-119-011


EMC Data Domain DD2500 Rack Bracket and System Mounting Procedures P/N 300-119-024

Cable Management Arm (CMA) snaps on to rear of the rack rails:
• Supports cables, helps to maintain minimum bend radius
• Move up / down to access IO Modules, PSUs, NVRAM and BBU


Review the firmware upgrade information for the DD2500.
Note the key difference is that the firmware upgrade bundle is now integrated into DD OS
5.4.

Review the key objectives covered in this module.

Module 2: Platform Details-DD4200, DD4500, and DD7200
This module is designed to provide a deeper level of information on the DD4200, DD4500,
and DD7200.
• It is primarily targeted for BRS Presales Global Services Specialists and Champions
who are required to provide or deliver more advanced-level support and services.
these new products.

Take a moment to read this overview of the new platform which supports 3 new Data
Domain systems: DD4200, DD4500, and DD7200.
Note:
The new ‘Data-less Head’(DLH) systems, enable our customers to perform a data-in-place
upgrade from previous DLH systems.
To learn more about this refer to this Guide:


Chassis Features Include:
• Data-less Head (DLH)
• 19” EIA rack, 4U height
• Redundant 1+1 hot swap power supplies
• Redundant 4+1 hot swap fans
• Redundant hot swap SSD slots
• Management Serial port and Ethernet for console
• Proprietary EMC IO Module

DD4200, DD4500, DD7200 Chassis Replacement P/N 300-119-205

Storage Processor (SP) Module Includes:
• “Motherboard”, SSDs, Fans, Power Supplies
Chassis Module includes:

• Primary sheet metal enclosure
• AC Extender brings AC from front to back of chassis
• Midplane PCB interconnect from SP to IO Modules
• Resume EPROM, Stores Vital product data (Model, P/N etc.)
Refer to these Field Replacement Guides:

DD4200, DD4500, DD7200 SP Module Replacement P/N 300-119-213
DD4200, DD4500, DD7200 Chassis Replacement P/N 300-119-205

Review the block Diagram.

Review the physical and environmental specifications.
Important Note:
AC input power is nominal 220VAC to meet power envelope requirement.
DD OS Alerts will occur if operating at 120VAC.

Review the LED status indicators.

Take a moment to become familiar with the layout of the front of the new platform.
NOTE:
The 3 Hard Disk Drives shown here are Solid State Drives(SSDs)

Compare the front of the new platform with previous generations.

Take a moment to become familiar with the controls and indicators on the front of the new
platform.

Take a moment to become familiar with the layout and the slot assignments on the rear of
the new platform with the DD Extended Retention software option.
Notice slots 5 and 6.

Notice the difference here in the layout and the slot assignments on the rear of the new
platform without the DD Extended Retention software option.
Notice slots 5 and 6.

Take a moment to become familiar with the controls and indicators on the back of the new
platform.

Review the chart to understand how to recognize the system power state since there is no
ON/OFF button on this chassis.

Field Replaceable Unit (FRU) Overview
Review this list before we go into detail on each item here.

DD4200, DD4500, DD7200 Hardware Overview P/N 300-119-204

AC Power Off means both power cords unplugged!
These are the FRUs which need the system to be powered OFF before replacing:
• Management Module
• All IO Modules
 Removing any IO Module
while system is powered
up will force a reset
• NVRAM
• DIMMs
• SP Module (not shown)

Three FRUs are replaceable while system up and running.
All hot-swappable modules are redundant:

• (2) Power supplies
• (5) Fan modules
• (3) Solid State Drives

Here are the contents of the Storage Processor Module.
Note:
The SP FRU includes the motherboard. All other components of the SP (power supplies, fans,
SSDs, DIMMs) are separate FRUs.

DD4200, DD4500, DD7200 SP Module Replacement P/N 300-119-213

This chart relates to the images of the rear view of the chassis shown earlier, comparing
systems with and without the DD Extended Retention software option.
Again, notice the difference in the use of slots 5 and 6 – with and without the DD Extended
Retention software option.

Review the information on the Management Module.
Notice the key difference in the serial console cable connection – it’s a standard DB9 to
micro-DB9 and it is provided.

DD4200, DD4500, DD7200 IO Module and Management Module Replacement P/N 300-119-
209

Also -- 1Gbps IO Module Network Features:

• Supports all network features in prior releases
 10/100/1000 Mb/s speed
 Auto-negotiates between 10/100/1000 Mb/s interface speeds
 VLAN
 Failover
 Aggregation (LACP)
 FOA (Failover Over Aggregation)
 Slot based port naming

DD4200, DD4500, DD7200 IO Module and Management Module Replacement
P/N 300-119-209

Review the list of details for this FRU. Also --
• 10 Gbps IO Module Network Features:
 10000 Mb/s speed only
 No 1 Gbps speed support
 No Auto-negotiation support
• Other features as in prior releases
 VLAN
 Failover
 Aggregation (LACP)
 FOA (Failover Over Aggregation)
 Slot based naming

P/N 300-119-209

Review the list of details for this FRU. Note the last bullet – there is a new WWN format
starting with DD OS 5.4 when using this FC IO Module.

P/N 300-119-209

World Wide Name
• A unique identifier used in storage technologies
• WWPN (World Wide Port Name) ; WWNN (World Wide Node Name)
• EMC has a standard scheme that Data Domain is adopting
DD/EMC OUI : 00:21:88
• Main difference is the NAA type
 NAA type 5
Port LED color is blue
New format applies to both new
platforms
• DD2500
• DD4200, DD4500, and DD7200

Observe the difference in the format by comparing the output as shown in this example.

Notice there is a new Mini-SAS High Density(HD) connector

• A new type of SAS cable is provided
• Previous generation of head to shelf cables won’t work with this SAS HBA
Use in IO Slots 5-8
• Only 2 installed for a Data-less Head system without DD Extended Retention
• 4 installed for a Data-less Head system with DD Extended Retention

P/N 300-119-209


DD4200, DD4500, DD7200 NVRAM and BBU Replacement P/N 300-119-210

Reminder:
The new ‘Data-less Head’ models (DD4200, DD4500, and DD7200) use SSDs as head unit
drives for storing the boot image, the DD OS image, SSD firmware, and logs for fault analysis.

DD4200, DD4500, DD7200 Solid State Drive (SSD) Replacement P/N 300-119-208

Note:
• The DD4500 will have both size DIMMs installed in the system, also these DIMMs
must be in specific memory slots on the DD4500.
Safety Cautions -
• Only trained and qualified personnel should be allowed to install or replace this
equipment.
• During the procedure, wear a grounding wrist strap to avoid ESD damage to the
equipment.
• Replacement of a DIMM requires removal of the SP module. Never attempt service
while the SP module is still in the chassis.
• For replacement or upgrade DIMMs, use only DIMMs from a Data Domain memory
spares kit.

DD4200, DD4500, DD7200 DIMM Replacement and Upgrade P/N 300-119-207

Note:
Same PSU is used for both new hardware platforms.

DD4200, DD4500, DD7200 Power Supply Replacement P/N 300-119-211


DD4200, DD4500, DD7200 Fan Replacement P/N 300-119-206


DD4200, DD4500, DD7200 AC Power Extender Module Replacement P/N 300-119-214


DD4200, DD4500, DD7200 Rail Kit and System Mounting Procedures P/N 300-119-212

We will cover racking in more detail later, but the best source for your reference on racking
and cabling are the following technical publications.
Refer to these Guides:

• DD4200, DD4500, DD7200 Install and Setup Guides
• DD4200 P/N 300-119-035
• DD4200 with Extended Retention P/N 300-119-036
• DD4500 P/N 300-119-200

• DD7200 P/N 300-119-202

As well as this guide:

• EMC Data Domain ES30 Expansion Shelf Hardware Guide P/N 302-001-163

Review the firmware information.


Module 3: New ES30 Serial Attached SCSI(SAS) HDD Expansion Shelf
This module is designed to provide a deeper level of information on the new ES30 SAS HDD
Expansion Shelf:
this new ES30 SAS HDD Expansion Shelf.
Carefully review the information on the new ES30 SAS HDD Expansion Shelf.
• New EMC Model Codes are used for the ES30 SAS shelves
• Both new shelves use Serial Attached SCSI (SAS) drives
• Only supported on DD2500, DD4200, DD4500, and DD7200
 New orders can ONLY have SAS shelves.
 DD4200, DD4500, and DD7200 upgrades allow SATA (ES30/ES20) attached.
 DD2500 upgrades do not allow SATA (ES30/ES20) attached.
• Distinguished only with drive labels
 Part numbers change over time, so not listed
 Drive types cannot be mixed in a shelf
Caution – Other Data Domain and EMC shelves look the same!
The part numbers on the chassis do not reflect the size of the shelf, only that it is a DD shelf.
If one of the labels has 100-563-456 or 100-563-668, that indicates that the shelf is a DD
shelf. These labels may be there in the case of a chassis swap. The other Part Numbers you
may see are 100-562-904 or 100-563-545. The reason that part numbers do not differentiate
models is because of how EMC’s MFG process works.
These shelves require new cables as shown here:
• One side mini-SAS – same as used with existing ES30 shelves
• Other side – HD – high density
Refer to this guide for the most current details, rules, and example configurations:
EMC Data Domain ES30 Expansion Shelf Hardware Guide P/N 302-001-163
Carefully review these configuration rules.
DD2500 Racking and Power – Up To Four Shelves
Note:
Some environments use 3-phase power. In those situations it is desirable to balance the current
draw across all 3 phases. The recommended 3-phase power cabling attempts to do that, but an
optimal configuration is dependent on the specific installation. The figure shows the
recommended 3-phase power connections for this Data Domain system.
The remainder of this module shows examples of systems in racks. Move through this at your own
pace without skipping anything.
DD4200 Racking
Scalable from an 8 to 24 Shelf system with DD Extended Retention software option.
DD4500 Racking
Scalable from a 12 shelf system to a 32 shelf system with DD Extended Retention software
option.
DD7200 Racking – 18 Shelves
Note: This configuration needs significant re-cabling to convert to a system with DD Extended
DD7200 Racking
Scalable up to a 56 Shelf system with DD Extended Retention software option.
Note:
Only 48 shelves of 3 TB drives are needed to reach max usable capacity of 1.7 PB. DD7200
supports connectivity up to 56 shelves total using mixture of 1TB, 2TB and 3TB shelves, not
to exceed system max capacity.
DD7200 Racking
Only 48 shelves of 3 TB drives needed to reach max usable capacity of 1.7 PB. DD7200
supports connectivity up to 56 shelves total using mixture of 1TB, 2TB and 3TB shelves, not
to exceed system max capacity.
Power Connections for DD4200, DD4500, and DD7200 Racking
Refer to the EMC Data Domain ES30 Expansion Shelf Hardware Guide P/N 302-001-163.
NOTES:
For DD4200, DD4500, and DD7200 the AC input power is nominal 220VAC to meet the
power envelope requirement. DD OS Alerts will occur if operating at 120VAC.
Some environments use 3-phase power. In those situations it is desirable to balance the
current draw across all 3 phases. The recommended 3-phase power cabling attempts to do
that, but an optimal configuration is dependent on the specific installation. The figure shows
the recommended 3-phase power connections for several Data Domain systems.
Let’s take a closer look at enhancements to the Avamar/Data Domain Solution for Data
Domain Operating System 5.4.

Here is what is included in the Avamar/Data Domain Solution
• Avamar Data Store
 Single Server Node
 Avamar Licenses
• Data Domain
 Supports Data Domain’s released products
 No new Data Domain equipment required
 Requires DD Boost License
• Workload
 Avamar Data Store manages data for the Avamar solution and stores the
Metadata
 Data Domain system is the backup target
Take a moment to understand what comes pre-configured in a Data Domain Rack, and which
items are optional and ship separately.

DD2500 and Avamar Racking – Up To Four Shelves
DD4200 and Avamar Racking – 8 Shelves
DD4200 and Avamar Racking – 24 Shelves
DD4200 24 Shelf with DD Extended Retention software option
DD4500 and Avamar Racking – 12 Up To 32 Shelves
Note: the 3-Rack system on the right is DD4500 32 Shelf System with DD Extended Retention
software option
DD7200 and Avamar – 18 Shelves
Note: This configuration needs significant re-cabling to convert to a system with DD Extended
Note: Only 48 maximum shelves are needed with 3TB drives in the shelves.
Note: Only 48 maximum shelves are needed with 3TB drives in the shelves.
Module 4: Additional Advanced Topics
Note: from this point on there is no narration in the rest of the online module. You can move
through it at your own pace spending more time on content that relates to your function –
please don’t skip any content.
This module is designed to provide a deeper level of information on Additional Advanced

Topics:
• Other audiences include anyone that needs or wants more in-depth knowledge on
these topics.
Topics include:
• Hardware Installation Tips for DD2500
• Hardware Installation Tips for DD4200, DD4500, and DD7200
• NVRAM Software Overview and Service Tips
• Partitioning/Headswap DD OS 5.4
• Additional Tips
Move through this section at your own pace but don’t skip anything.
Logon to the EMC Support portal for all the required technical documentation:
Refer to this guide before racking:

Considerations for pre-configured racks:
• Rack #1 is the main rack with the controller
 Controller will always be in RU 13-14
 Expansion shelves loaded from bottom of rack first
 Expansion shelf string will be cabled in a group of up to 4
Refer to this guide:
Note:
The gap filler is only used for threaded hole racks when the rack adapters have been
removed.

Refer to this guide before racking:

EMC Data Domain DD4200, DD4500, and DD7200 Rail Kit and System Mounting Procedures
P/N 300-119-212
Considerations for pre racked configurations:
Rack #1 is the main rack with the controller.
• Controller will always be in RU 13-16.
• Shelves are loaded from bottom of rack first.
• Shelf strings will be cabled in groups of 4.
• For shelf counts not in increments of 4, the last string will be less than 4 shelves.
Racks #2 thru #5 are expansion racks with shelves only.
• Shelves loaded from bottom up.
• There is always a gap in RU’s 13-16 for manufacturing economy of scale.
• Shelves connected in strings of 4. For shelf counts not in increments of 4, the last
string will be less than 4 shelves.
• Racks 2 – 5 will need to be connected to rack #1 at the customer site.
• Some shelf strings may need to be adjusted depending upon the order.

P/N 300-119-212
NOTE:
An additional screwdriver that is very long will also be included for some specific screw
locations.
A new micro-DB9 to standard DB9 console serial cable is included.
P/N 300-119-212
P/N 300-119-212
P/N 300-119-212
P/N 300-119-212
P/N 300-119-212
P/N 300-119-212
Note: This screw is particularly difficult to get to -- use the long screwdriver provided with
the kit at this point in the installation process.
P/N 300-119-212
P/N 300-119-212
P/N 300-119-212
P/N 300-119-212
Review the information in this chart.
Review this information.
Refer to these guides:

EMC Data Domain BBU/NVRAM Module Replacement P/N 300-119-011 (for DD2500)
EMC Data Domain BBU/NVRAM Module Replacement P/N 300-119-210 (for DD4200,
DD4500, and DD7200)

DD4500, and DD7200)

DD4500, and DD7200)
Note:
This section assumes you have an intermediate to advanced level of knowledge about the
file system and RAID.
This section assumes you have a intermediate to advanced level of knowledge about the file
system and RAID.
For DD4200/DD4500/DD7200 new installations only
• A new external core partition is available for SSD platforms to preserve DDFS core
files
• This new partition is linked to /ddr/var/core
Note:
This is for DD4200/4500/7200 only and also only for new installations.
Review the chart about Controller Upgrade Paths
Refer to this Guide:

Chassis Swap/Controller Differences
• In older platforms this description is completely interchangeable, as these both refer
to the same FRU. On newer platforms these are two separate FRUs. Normally the
term ‘controller’ refers to both the physical chassis and controller.
Chassis Swap
• Chassis is replaced with a completely new chassis. System identifiers and other FRUs
are all carried over to the new chassis. This is a rare process and will become very
rare in future platforms due to the separation of FRUs from the chassis.
Data Domain System Controller Upgrade
• Data Domain System is completely replaced with a newer supported model. The
HBA/NICs/NVRAM/ disks and other head unit FRUs will likely be completely different.
Headswap
• The software process and steps used to restore configuration information during a
chassis swap or controller upgrade. This restores the bonding between the storage
and head unit.
SP Swap
• Replacement of the service processor for models that support this FRU.
• Since the original disks are maintained and all system identifiers (serial #, service tag,
system ID, etc…) are stored on the backplane, a headswap is not needed.
Product Serial Number Tag (PSNT) – available starting with DD OS 5.4 and only available on
the new 5.4 Data Domain systems.
Product Serial Number Tag (PSNT) is now retained during headswap. Using the same
framework as systemID and modelno.
• This means the service tag will not be preserved for a controller upgrade
 /ddr/var/vers/boot_bkup/.servicetag
/ddr/var/ext (secondary core partition in DD4200, DD4500, and DD7200) will be a smaller
partition if a controller upgrade is performed.

Review the information in this chart.
Note: Please notice the short 1 second time for invoking the BIOS configuration for these
new platforms/models!
• For Supportability:
 If WWN seed is not burned then WWNs won’t be generated.
 WWN seed shall be unique for each system that is manufactured across all EMC
platforms
 Information related to WWNs is captured in ASUPs
SEL = System Event Log

VPD = the storage backplane Vital Product Data (VPD) information of each compute node
To learn about EMC Data Domain products and solutions, consult the following resources.
For product information, including overviews, data and specification sheets, and white papers,
visit the link shown at EMC’s website.
For product documentation, knowledge base articles, and additional white papers, visit
my.datadomain.com. This site requires a login.
To find and enroll in follow-on training covering a wide range of topics including system
installation and maintenance, integration and implementation, administration and
troubleshooting, visit EMC Education Services, using the link shown. Search for Data Domain to
view a complete list of offerings.

This course covered these main objectives. This concludes the training.

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Welcome to the EMC Data Domain Operating System 5.4 Differences course.

Initial Version Date: 01-JULY-2013

Copyright © 2013 EMC Corporation. Do not copy - All Rights Reserved. 1

Upon completion of this course, you will be able to:

Copyright © 2013 EMC Corporation. Do not copy - All Rights Reserved. 2

Note: This is the course called DD OS 5.4 Differences (MR-NWN-FDDOS54).

Take the course called DD OS 5.4 Differences Overview (MR-NWN-FDDOS54O) instead of

Copyright © 2013 EMC Corporation. Do not copy - All Rights Reserved. 3

Let’s get started!

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For System Management:

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Why a new IO Module form factor type?

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Take a moment to review the details.

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Let’s learn more about the new DD2500 system.

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The DD2500 has two capacity configurations:

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A system contains either 7 or 12 SAS HDDs and a system with:

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DD2500 > DD640

DD4200 > DD670

DD4500 > DD860

DD7200 > DD890

Now let's take a closer look at DD4200, DD4500, and DD7200.

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Industry trend is towards SSDs because they:

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The base of this scalable system supports up to 8 expansion shelves of 2 TB or up to 5 expansion

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The base of this scalable system supports up to 12 expansion shelves of 2 TB or up to 8 expansion

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The base of this scalable system supports up to 18 expansion shelves of 2 TB or up to 12 expansion

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Additional DD OS 5.4 Technical Documentation you may be interested in:

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– Storage Processor (SP) Module includes:

– Chassis Module includes:

Let’s take a closer look at the front of the DD2500.

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Head and disk numbering begins at zero.

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Notice the slot numbering begins with zero.

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