DONALD FRANCOIS

Haitian, 02 de October of 1984, Single, No #0 children

Cabrera, Dominican Republic
145966@p.uapa.edu.do, +1(829)-871-8047, Cedula (ID): 402-3931968-0
Skype: Donald. Francois59

Objective

I want to be part of your team to meet the needs of our customers and guests exceeding
their expectations providing quality products and services. I also want to meet new people,
practice more English and learning different cultures.

Education

September/2014 to September/2018: Adult Open University (UAPA), Hotel Management

Diploma / bachelor’s degree
Nagua, Dominican Republic, (www.uapa.edu.do)

September/2008 to (July/2009 : Melchisedek College

Diploma / First Advance Level Certification
Maïssade, Haiti 001 (509)3328-1133

September/2011 to August/2012 : Melchisedek College

Diploma/ Second Advance Level Certification
Maïssade, Haiti 001(509)3328-1133

October/ 2007 to June 2010 : Professional English School (PESC)

Diploma, Technical
Dominican Republic, (809) 589-7576

Work Experience

(November 2016 to September 2018)

Grand Bahia Principe San Juan All Inclusive Resort, Rio San Juan, Dominican Republic
www.bahia-principe.com
Receptionist: I’m in charge of receiving guests at the Front Desk. We are a group of 16
people at this position; the hotel has more than a 200 seats buffet, 3 a la carte restaurants
and 2 Snacks.
(June 2015 to June 2016)
Playa Grande Beach Club, Luxury Resort in Rio San Juan, Dominican Republic
(www.playagrandebeachclub.com)

Security : I was working with the General Manager in charge of the security position
every day after coming from the University. My job was, open the gate when she arrived
from work.
(November 2013 to June 2015)
Swamae, Cabrera Dominican Republic
Landscaper: I have worked in the Villa as a landscaper taking care of the garden, the
pool, taking care of the trees, plants and receiving guest in case that the Villa is rented
Owners: Didier and Sylvie
Skype: swamae2

Awards & Achievements

I received two (2) certifications from the hotel General Manager and Human Resources for
doing a good job at the front desk. Providing a good quality of services to our customers.

Seminars, Trainings & Courses

(May/ 2015): I have participated in a seminary for 5 hours taking a Sommelier courses
especially for wine.

(May/ 2013): I have received a certification for waiter courses at INCADECOM Institute
during a month a half.

(December/ 2014): I have received a certification for computer courses at the Technologic
Community Center (CTC) Institute, Gaspar Hernandez, Dominican Republic.

Languages:

Creole: My mother’s tongue, oral and verbal 10

French: Leaned language from School since I was a child, oral and verbal 10

Spanish: Learned language from School since seven grade until second level advance 10

English: Learned language from English Institute, oral and verbal 8

Computer Skills:

Word, Excel, Power Point, New Hotel and BP. Guest

Certifications:
Hotel Management Diploma (October 12th/2018)
Wine Certification (May/ 2013)
English Certification (25 June/ 2010)
Waiter Certification (May/ 2013)
Computer Certification (December/ 2014

References

Alexandra Jerónimo, General Manager, Playa Grande Beach Club, Rio San Juan,
Dominican Republic, (809) 769-0278, www.plyagrandebeachclub.com ,
alijeronimo@gmail.com

Luis García Merette, Front Office Manager, Grand Bahía Príncipe San Juan, Rio San Juan,
Dominican Republic, (809) 226- 1590, gerenterecepcionbppop@bahia-principe.com