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Journal of Retail Marketing National Research


& Distribution Management & Journal Publication
Vol. 1, Issue, 03. 25-36p, December, 2017

Research Article
The Marketing Mix Strategies of Patanjali Ayurveda
Sambhavi Shukla
Department of Management, SVIIT, Gorakhpur, UP

Abstract

Patanjali began working with Patanjali Yogpeeth in Hardiwar, Uttarakhand. Patanjali yogpeeth is one of
the largest yoga labs in the United States. Swami Ramdevji and Acharya Balkrishanaji is Patientjali
Ayurveda Ltd. was established for treatment, research and development Ayurveda Yoga and Ayurveda
produces pharmaceutical products. Patanjali Yogpeeth brought a coup in providing care and scientific
research, and provides health services in the country with a combined approach to Yoga and Ayurveda.
Free medical consultation infrastructure of Patanjali Yogpeeth has OPD, thousands of beds IPD,
radiology, cardiovascular and pathology laboratories, a yoga research department, free yoga classes, a
high-quality ayurvedic manufactured by Divya Pharmacy are drugs, cyber cafes, a huge hall, elderly
apartments grand museums , a library and reading rooms with 11,000 square feet of sales channels for
yoga and Ayurveda-related literature.

Keywords: Small sector BPO, Large sector BPO, MNC, Corporate Culture, Mental Fatigue

Copyright©2017, Sambhavi Shukla. This is an open access article for the issue release and distributed under the NRJP Journals License,
which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

INTRODUCTION
Founded in 2006 by Acharya BAL Krishna Patanjali. P & G and Hindustan Uniliver
and Baba Ramdev Patanjali Ayurveda is an attract customers with huge discounts and
FMCG company in India. Patanjali remarkable offers(1).
Ayurveda is the fastest growing FMCG
company in India. Patanjali Ayurveda Patanjali Ayurveda's marketing mix
imports herbs from Himalayan Nepal. products
Patanjali is a brand name of Gramudhyog in Baba Ramdev constantly tries to use the
Nepal and produces products in Nepal. Indian brand by saving Indian people and
Patanjali Ayurveda is located in the fastest the economic growth of the company.
growing FMCG company in India, said Gini Patanjali is planning to buy all the well-
worth up to 3000 Crore in 5000 Crore sales known brands that deal with beverages and
in the fiscal year 2015-16. Hindustan food. The service (yoga) that Baba Ramdev
Uniliver and P & G are FMCG companies sells is the product. This product
affected by the potential market share of "Pranayama" is suitable for everyone,

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regardless of class, religion, culture and Posted in the marketing mix of Patanjali
success. Ayurveda
The unique contribution of Swamiji is to Patanjali Ayurveda is the fastest growing
lead a healthy life through simple breathing FMCG company in India, but it is not
exercises. Understand and meet the needs surprising to neighboring countries like
and needs of customers. The atmosphere of Nepal. Patanjali has a factory in Nepal.
Patanjali yogpeeth is world class. Swami Patanjali also imports Nepalese Himalayan
Ramdev's Dimya medicines are known to be herbs. An established trade relationship
100% natural, with little or no side effects. helps Patanjali to significantly expand its
Medicines can be purchased at very low wings in Nepal. As the service activities in
costs(2). India and Nepal increase, Baba Ramdev will
certainly strive to overtake the markets in
Medicines can cure any disease, from simple many other countries. Impressive sales of
colds to cancer. Patanjali has the following 5000 Crores. In India, 1,000 stores sell
products in competition. – Patanjali products, which sell exclusively to
Dabur Honey: Patanjali Ayurveda offers Patanjali, causing a local salesman to cause
you the possibility to buy high-quality honey an earthquake. The penetration rate will be
with about 30% less than Dabur. higher because the margin of the product is
Colgate: Patanjali Ayurveda preaches in the good(3).
beginning how Colgate deceived people.
And Ayurveda is the best way to treat gums Promotions in the marketing mix of
and teeth. Patanjali Ayurveda
Patanjali noodles: Patanjali noodles have Patanjali Ayurveda is with the slogan
become famous while Maggi was away from "Prakriti ka Ashirwad". Now Patanjali
the market and certainly had damaged Ayurveda has earned a reputation and
Maggi, once the king of the noodle market. popularity among the people thanks to Baba
Ramdev, a globally recognized yoga expert.
The marketing mix price of Patanjali The ambassador of Patanjali is exclusively
Ayurveda responsible for the success of the brand.
Developing an effective pricing strategy is Because his contribution to people's lives
the most important and difficult part of the was unbelievable because of yoga, people
marketing process. If, for example, price felt biased when he founded his own Indian
formation rises nominally by 1%, net profit FMCG company.
rises 6.40% for Coca-Cola and 28.70% for It is a fact that ads influence consumers.
Philips. Baba Ramdev's Pranayama's costs Baba Ramdev broke both comments because
are cheaper than other medical treatments. It he advertised and at the same time did not
is the cheapest and only treatment to treat advertise. In 2002, the Aastha television
most of the so-called incurable diseases such channel began broadcasting Baba Ramdev's
as diabetes, cancer, AIDS and AIDS. yoga classes. At night, Baba Ramdev
impressed hundreds of followers who turned

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The Marketing Mix Strategies of Patanjali Ayurveda
Sambhavi Shukla

into thousands of people. Millions of people 2. Low concentrations of other important


across the country use Ayurvedic medicines, countries
which receive religious instruction and are 3. Low marketing strategy
prescribed by their programs. His yoga O-OPPPERTUNITY
session was broadcast live in 170 countries. 1. Possibility to become the best MNC in the
Baba Ramdev's 1 DVD, 3 Yoga, Pranayama world
Herbal Remedies and Magazines 2 video 2. Expansion
CDs. He has learned a lot of adjustment and 3. Maximum market share
practice skills, so that everyone has the THREAT
feeling that he is talking to himself 1. Government Provision
individually(4). 2. Maximum taxes
3. Lack of support from the foreign
UNIQUE SELLING PROPOSITION government.
(USP)
"Society without disease - a free world of The key to Pathanjali's success
medicines" was built and embraced the 1. Low price:
dream of BABA RAMDEV. Extensive Patanjali products offer attractive discounts
research into the ancient results of on competitive products. The company
Pranayama yoga in recent years has shown improves profits by delivering products
that good breathing techniques can directly from farmers and reducing
completely decode all diseases without intermediaries. They can therefore reduce
medication or surgery. He claims to have the purchase costs of raw materials and
trained 35,000 people who can prepare yoga produce products at much lower prices.
classes in different parts of the country.
Patanjali Yoga Ashram has 535 branches 2. Strong distribution channels:
and 15 centers expand. This means that we Patanjali products are sold through three
are involved in creating new USPs where types of medical centers. This actually
customer requirements can be realized includes the Patanjali Chikitsalayas clinic.
without frustration. This is a unique sales The following is the health and wellness
offer from Patanjali Ayurveda. center of Patanjali Arogya Kendra. They
also have a non-medical channel, Swadeshi
SWOT ANALYSIS Kendra's(5).
S STRENGTH
1. brand name 3. Baba Ramdev because of health and
2. Strong TQM strong brand association:
3. Excellent marketing strategy Patanjali is able to create brand awareness
4. Innovative personality for the health and well-being of the Indian
5. Cheap attractive prices public, mainly through the association Baba
W- Weakness Ramdev. As a result, Patanjali products
1. No standard advertisements

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attract more people and buy products more The movement of Ramdev is the movement
often. of competing companies for consumer
goods. 2,000 Rupees Patanjali, who plans to
4. It looks natural in a simple package. increase sales up to 2.5 times in FY16, is the
Patanjali sells products in a very simple core of the company.
package. Now many people will feel that
this is not a good strategy. But the truth is Due to strong competition, most fast moving
that we work for Patanjali. With the help of consumer goods (FMCG) companies have
products such as Patanjali, promoting been reduced. Consider what the largest
'Ayurveda' and 'Health', simple packaging FMCG company, Hindustan Unilever
can be a very effective way to advertise. (HUL), does: it has introduced its online
With its natural appearance (especially herbal brand Ayush 'revived'. Liver Ayush
leaves and herbs), consumers feel health and Therapy's e-commerce platform has
well-being and feel attracted to buy launched new products with hair care, skin
products. care and pain relief. We intend to move the
brand to the general trade in the future. It is
5. Media Promotion: also expected that the company will grow
Baba Ramdev is considered an expert in 'natural' products to new categories such as
yoga around the world. He has worked health food, oral care and lip management.
closely with media and media and
maintained good relations. He is also known Sanjiv Mehta, director of HUL, said: "As a
for good relationships with many politicians. consumer goods company, we need to
So he used both facts to inform the company respond to this growing awareness of
about the costs for free. consumers' growing interest in natural and
processed foods." Ayush "We have now
6. Word of mouth: taken Indulekha to increase our position in
Advertising and promotions generally the high-value-added hair oils sector."
account for 12-20% of consumer spending Directly influenced by Patanjali, such as
on consumer goods. When a new company Dabur, Emami and Himalayas, the company
enters the company, these expenditures will operates in a hub / natural space, strengthens
increase significantly. At the launch, its portfolio and makes its products relevant
Patanjali followed a unique word-of-mouth to consumers.
model, with no ads on total revenue. Emami's director, Harsh Agarwal, said the
Promoting word-of-mouth advertising was a company is open to acquisitions to
great success for our company because of strengthen its position in the herbal medicine
the loyalty of our customers industry. "Ayurveda has not seen a new
trend for a long time, but the emergence of
COMPETITION FROM PATANJALI new players is still underway, and we will
PROMPTS FMCG TO HIT BACK welcome them and continue to strengthen

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The Marketing Mix Strategies of Patanjali Ayurveda
Sambhavi Shukla

our range with new variants, launches and The Himalayan (other companies in herbal
acquisitions." products) have recently launched a series of
wellness products designed to provide
Emami bought her brand Kesh King last treatment solutions to consumers. A range of
year and participated in Indulekha before products, ranging from anti-hair powder to
she left. Agarwal is looking for new goals, cream for weight loss, is part of this new
some of which are located in the south(6). initiative(7).
Branch sources say that herbal and non-
pesticide companies are now returning to the Prepare To Fight
drawing board by looking at how they can HUL: The company publishes the online
integrate natural ingredients in developing herbal brand Ayush "Resurrection". Plan to
new products. increase the "natural" offer
Emami: merge and acquire to strengthen the
For example, Godrej Consumer has released position of the company in the hub space
neem-based mosquito coils. Cream hair Godrej Consumer: take a new variation of
color with coconut oil. Natural Soap cream-colored hair, natural soap with
Platform Godrej No 1 has released a new mosquito rinse and coconut oil.
variant. "We will reinforce these products if Colgate: since the volume has risen since
we have other categories of new Patanjali's Dent Kanti, the company has
innovations," says Sunil Kataria, business actively advertised aggressive salt-taking
manager at Godrej Consumer. toothpaste.
Dabur: launch of Ayurveda products.
Dent Kanti in Patanjali Colgate, who has Actively promote Dabur Honey and
increased his mass production with Chyawanprash
toothpaste, has been putting salt-based Himalaya: we recently launched a wellness
toothpaste on the market for several months product that aims to provide therapeutic
now. This toothpaste, a variant of Colgate's solutions for consumers.
active salt toothpaste, has been developed to
solve a spicy coup in India. Van Colgate is Patanjali Ayurveda - Mention of FMCG
expected to offer more products, such as Patanjali later started producing huge
Patanjali threatening to start a business. Ayurvedic medicines that brought their
company to the FMCG market. Because the
In the meantime, Dabur is launching a new FMCG market has low entry barriers,
Ayurvedic product for men, women and Patanjali quickly became an important
children. Existing products such as Dabur manufacturer of consumer goods. Recent
Honey and Chawanprash are actively trends clearly indicate that the preference of
promoted in the market, because Patanjali the company is shifting from pharmaceutical
has become the price warmer for these products to consumer goods, because the net
categories. profit of FMCG is comparable to that of
Ayurvedic products.

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Patanjali Ayurveda - Current Market Cross figure. In January 2016, IIFL said:
Insight "Patanjali Ayurveda Ltd achieved higher
Patanjali now has more than 350 products sales than many companies in different
ranging from soap to toothpaste, oats to scams have achieved in a short period of less
health drinks. The revenues of Patanjali than 10 years.
Ayurveda in 2014-2015 run by Rs. 2000

Figure 1: Turn over of Patanjali Ayurveda in crore

Figure 2: Total Income composition of Patanjali Ayurveda

Aggressive moves towards innovation R & D facility with state-of-the-art


Patanjali Ayurveda intends to aggressively technology, Patanjali has launched a mobile
enter all consumer categories. At present, app that allows consumers to find retail
Patanjali Ghee is expected to reach Rs 12 channels and order Patanjali products online.
crore (INR) in fiscal year 2016, and securing
strong distribution expertise can pose a Patanjali's Supply Chain Management
serious threat to competitors. An innovative

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The Marketing Mix Strategies of Patanjali Ayurveda
Sambhavi Shukla

The three stages of Patanjali's supply chain city in India. Each channel must send its
are product flow, information flow and cash requests to the central office of Hardiwar.
flow. Patanjali recently entered into a We then collect various products from
partnership with the Future Group to sell its different Patanjali departments based on the
products. We also sell our products through demand. The items are mainly transported
our own channels in almost every district / via channels to the Patanjali transport.

Figure 3: supply chain of Patanjali Ayurveda.

Sales and distribution - Patanjali Data analysis and interpretation


Patanjali sells the product online and can The target population for this study was
deliver it by mail by sending it via a draft children, middle-aged men and women. The
request. Patanjali herbal products are target area of Delhi / NCR, a sample size of
available nationwide at post offices. 100 people, was taken. 100 questionnaires
Patanjali also has "Patanjali Chikatsalayas" were received and the questionnaire was a
and "Patanjali Arogya Kendra" in almost combination of both open and closed forms.
every city. In order to improve distribution, Some suppliers also conducted interviews
Patanjali also implements ERP to help with for preliminary research. Finally, we
inventory management. analyzed the collected data and followed
them to reach conclusions and suggestions.

Figure 4: Recommendation of Patanjali Ayurveda.

One of the biggest limitations of Patanjali Use Patanjali Ayurveda products


Ayurveda is that the product is not available Patanjali products are used because it is
to consumers in the market. cheaper to buy than other products
manufactured by multinational companies,

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because the maximum number of people in a Ayurveda. 45 people use Ayurveda


specific research area is low. publications.

Frequently Use

So about 80% of people use patanjali


products in townhouses. And patanjali has
the confidence factor of naturally made 60% of people use patanjali product weekly
products without preservatives or harmful And 40% of people use patanjali product
chemicals. monthly. As it depends upon the use of the
product and which type of product it is.
Product categories of Patanjali Ayurveda
The questionnaire was performed on Recommend Patanjali Ayurveda
randomly selected 100 people in a specific Products To Other
area.

What I concluded is the maximum. Because


25 out of 100 people use patanjali medicines people were satisfied with patanjali
and 45 people use food made by patanjali products, 75 people recommended patanjali
Ayurveda. 30 out of 100 people decided to products and 10 people complained about
use the superfood products from patanjali the use of patanjali products. Thirty-five
Ayurveda. 55 people use Ayurveda products people begged to recommend the product to
that are naturally made by Patanjali others. And probably do not recommend the
product to others because it is their personal

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The Marketing Mix Strategies of Patanjali Ayurveda
Sambhavi Shukla

opinion about the use of the product. Due to 45% of people prefer to purchase the
the limitations of our studies, we did not patanjali products from the patanjali stores
find accurate results with respect to the itself. 5% purchase from wholesaler. 20%
study. from retailer. 30% of people order online
patanjali products.
Why Do You Choose Patanjali Ayurveda
Products Have You Seen Any Tangible Health
Benefits Of Using Patanjali Ayurveda
Products

patanjali is for middle class, low class,


middle age and children. So most people
buy patanjali products on a cheaper and
more budget basis for people from the
Customers using patanjali products really
middle class. Health conscious people
felt a health benefit of using patanjali
naturally buy patanjali products from nature
Ayurveda as patanjali products are naturally
and have no negative consequences. So at an
made. 35% of people dint felt any hard and
affordable price about 35 out of 100 random
fast benefits of using a patanjali product. But
people buy patanjali. 45 people buy patanjali
65% felt betterment after using patanjali
products because they have no negative
product.
effect. Fifty people prefer the patanjali
product because of its good quality.
Do You Find Them Affordable
From Where Do You Buy It

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She probably finds the maximum number of The next best competitor of patanjali
people the most suitable. Of the 100 people, Ayurveda is dabur India ltd., about 30
45 people are less expensive, while 25 out of people want to switch to dabur after
100 people can find them at the lowest patanjali, where 10 people will go with shri
prices and at the lowest price. Two of the baidyanath. And 25-25 people will go for
100 people who were randomly asked did zandu pharmaceutical works and Himalaya
not, but 35 did not. Drug Company after Patanjali And 10
people out of 100 will go for the emani
Would You Like To Switch The Brand group.
In Near Future
Patanjali Ayurveda Products Genuine

Maximum no. of people are satisfied using 25 people out of 100 people said no that the
patanjali product and they are not going to patanjali products are not genuine, Whereas
switch the brand in near future. 85 people 75 people said that the patanjali products are
out of 100 will not going to switch the brand genuine and natural. As patanjali products
in near future, while 15 people out of 100 are naturally made without any preservatives
people are going to switch the brand in near and without any chemical substances. at’s
future due certain limitation of patanjali why maximum no. of population consider
Ayurveda on which patanjali had to work a patanjali products genuine.
lot.
Huge Rise of Indigenous Patanjali
Which Brand Would You Like To Switch Products Good For Our Country
In Near Future

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The Marketing Mix Strategies of Patanjali Ayurveda
Sambhavi Shukla

Patanjali products are manufactured in India. dependence on external products is low.


Every time we increase the sales of Patanjali (Drop in imports due to increased
products, our revenues decrease and this will production)
have a clear impact on our economy. And it
is one of the most important things to offer Satisfied You Are With Using Patanjali
our customers healthy products that Ayurveda Products
absolutely affect the health of our country
and our country. Patanjali follows the road
of "MAKE IN INDIA". About 99 out of 100
people believe that Patanjali Ayurveda is
good for our country due to injuries. A
decline in income will increase the value of
Rs for foreign currencies and increase the
value of currencies. This can also help to
reduce spending on other large imports, such May be to people who are satisfied with the
as oil and coal, which can increase use of patanjali products. 65 people are
significantly. completely satisfied with the use of the
product. Ten out of 100 people are not
satisfied with patanjali products. And 30 out
Is It Good To Buy A Patanjali Ayurveda of 100 people are somewhat satisfied.
Products For Our Indian Economy Renewable sources can not emit that much
production(8). Therefore, only traditional
energy sources are needed. This will pollute
air and water.

Suggestions
1. Quality as the most influential factor in
purchasing decisions. The price is also
important for the purchase decision.
2. The plan always attracts more consumers
for a certain brand. At the same time, before
the final decision is taken, the consumer will
Most people do. We have said that it is give an idea of what he sees most in the
better to buy patanjali products for the product.
Indian economy because our exports are 3. Price reductions and additional quantities
shrinking and our economy is stable in our are two important proposals / plans that
consumers encounter when buying
economy. 90 out of 100 answers yes. 4. People buy more products from the brand
Excessive use of the natural environment that fit the budget, more quantity + less costs
can be dangerous by saying no because ten + quality.
out of 100 people think they are harmful to 5. Because of the extra quantity with less or
the natural environment. Employment will the same price, more satisfaction, quality
increase. (Also poverty line). The and other factors, the consumer must switch
to a different brand.

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6. People are more qualitative and cost- 3. Soni P, Sandhu H. Patanjali:


oriented. Reinventing Competitive Strategies in
7. The consumer withholds the product Indian FMCG Market. 2017.
name on the basis of the company name and
the results of the company in the past. 4. Shukla P, Shrivastav P. Patanjali-The
8. There is too much demand for Patanjali Swadesi Tit. 2016.
products on the market. This is because the
shortage regularly occurs in the market. 5. Rawal P. Indian Monk Who Wants A
Billion-Dollar Company: A Yogic Business
Conclusion
Revolution. International Journal of
Patanjali Ayurveda was a problem for many
marketers in the field of personal marketing. Management Research and Reviews.
Patanjali Ayurveda rattled the entire FMCG 2016;6(9):1169.
sector and caused an uprising in the industry
in an era of pure enchantment. What is 6. Gupta N, Garg V. Desi Bustle v/s MNC
remarkable is that many people buy because Muscle: How Ramdev's Patanjali is setting
of the pleasure value associated with the trend for HUL.
product. That is why patanjali attracts
reliable brand customers, not price-sensitive 7. Sengar A, Sengar A, Sharma V, Sharma
customers. Will patanjali continue to grow V, Agrawal R, Agrawal R. Market
at the same rate? Or will Patanjali and development through integrating value
powerful players become a temporary chains–a case of Patanjali Food and Herbal
bubble that will eventually seek a strategy to
Park. Emerald Emerging Markets Case
regain lost market share? Time will tell.
Studies. 2017;7(4):1-22.
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