Professional Documents
Culture Documents
Analyst Day
Thursday, September 18th
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Safe Harbor
This presentation is for informational purposes only and is not an offer to sell securities or a solicitation of an offer to buy
any securities, and may not be relied upon in connection with the purchase or sale of any security.
This presentation is proprietary and is intended solely for the information of the persons to whom it is presented. It may
not be retained, reproduced or distributed, in whole or in part, by any means (including electronic) without the prior
written consent of Guidewire Software.
This presentation contains forward-looking statements. All statements other than statements of historical fact contained
in this presentation are forward-looking statements. In some cases, you can identify forward-looking statements by
terminology such as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,”
“potential” or “continue” or the negative of these terms or other comparable terminology. These statements are only
current predictions and are subject to known and unknown risks, uncertainties and other factors that may cause our or
our industry’s actual results, levels of activity, performance or achievements to be materially different from those
anticipated by the forward-looking statements. These forward-looking statements are subject to a number of risks,
including those described under the heading “Risk Factors” in our periodic reports we have filed with the Securities and
Exchange Commission (the “SEC”). Although we believe that the expectations reflected in the forward-looking statements
are reasonable, we cannot guarantee future results, levels of activity, performance or achievements. Except as required by
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information, future events or otherwise, after the date of this presentation.
In addition to U.S. GAAP financials, this presentation includes certain non-GAAP financial measures. These non-GAAP
financial measures are in addition to, and not a substitute for or superior to, measures of financial performance prepared
in accordance with U.S. GAAP.
This presentation contains statistical data that we obtained from industry publications and reports generated by third
parties. Although we believe that the publications and reports are reliable, we have not independently verified this
statistical data.
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Agenda
Time Topic Speaker
1:00 − 1:45pm Company Update Marcus Ryu, CEO, Guidewire
1:45 − 2:15pm Sales & Organization Scott Roza, SVP, Worldwide Sales
Update
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Company Update
Marcus Ryu, CEO
•
4
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Our Mission
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APAC
20%
Americas
44%
EMEA
36%
Serving and
Selling policies
billing customers
Defining and
Managing claims
pricing risks
Policyholder
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Guidewire InsuranceSuite
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Policyholder
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OTHER
PREMIUM
LEAKAGE GROWTH
OPPORTUNITY:
EXPENSE 2.5−4.5 points of
operating income
INDEMNITY
PRODUCTIVITY LEAKAGE
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FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY08 FY09 FY10 FY11 FY12 FY13 FY14
>$5B
$1-5B
Licensed
$300M -
Opportunity DWP under license
$1B
Remaining market
<$300M
$0 $850
Notes: As of 31 July 2011 & 31 July 2014; DWP = Direct Written Premium
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Opportunity
Poland
Germany
United Kingdom Russia
Canada Belgium
France
US Switzerland Japan
Italy China
Brazil
Peru
Australia
New Zealand
Argentina
South Africa
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Predictive analytics
Omni-channel
“Digital” distribution Customer centricity
Straight through processing Policyholder self-service
Usage-based insurance Non-financial indemnification
Micro-segmentation Claims supply chain integration
Pricing optimization Proactive catastrophe mgmt
Business-user config Medical severity mgmt
Accelerated product intros Fraud prevention
Policyholder
Predictive analytics
Policyholder
Policyholder
DataHub InfoCenter Live
New
Initiatives
New
Initiatives
New
Initiatives
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Sales & Organization Update
Scott Roza, SVP Worldwide Sales
•
31
FY14 Sales
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FY14 Sales
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69 PolicyCenter 57%
250
50
82
200 BillingCenter 37%
35 61
150 46
18 151
32 131
14
100
26
116 ClaimCenter 18%
10 92
6 17
8 76
50 62
53
0
FY08 FY09 FY10 FY11 FY12 FY13 FY14
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PolicyCenter
69
BillingCenter ClaimCenter
82 151
82 151
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$200 $194M
$161M
$150
$127M
InsuranceSuite
InsuranceSuite
$100
InsuranceSuite
$50
$0
FY12 FY13 FY14
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Marketing
Marketing Marketing Marketing
GEICO
BELGIUM RUSSIA GERMANY
European Customers
Beazley FINLAND
BELGIUM
RU SSIA
UK POLAND
GERMANY
Switzerland
FRANCE
ITALY
Poland
3,000
• Expanding ranks of
2,000 regional specialists:
1,000
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As of March 2014
Gartner Research Document:
Gartner MarketScope for North American Property and Casualty Insurance Policy Management Modules
Jeff Haner, March 2014.
FY14 Sales
A Customer Example
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Initial Guidewire
Meeting Qualified Evaluating Finalist Selected
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Claims, policy, & billing decisions all went through a competitive selection process
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Growth
Customer Was 5% new business policies in force
Driving for Growth & (PIF) increase
Business Efficiency
~0.5 point decrease in business
expense ratio
Business Efficiency
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OUR GOAL:
TheCAA
Enable gapto overcome this
gap and transform our business
What we had
30% 50%
increase in reduction in
straight- overall sales
through and service
processing processing
time
Increased claims
processing productivity
More Responsive
New regions in 84 and 93 days
14 rate & product changes
in first 9 months
Fully self-sufficient
Better Agility
Reduced operating
expenses through
automated payment and
refund processes
Lower Cost
Core System Transformation
InsuranceSuite
PolicyCenter
PolicyCenter
BillingCenter
BillingCenter ClaimCenter
ClaimCenter
Data Warehouse
Organic Growth 6.0% CAGR
Auto/Property Policy Growth
103.1%
142,857
99.8%
133,714
Industry Average
127,465
91.8%
112,852 91.2%
Combined Ratio
Günter Weinrauch
CIO ADAC e. V.
© www.adac.de
Innovation IT Business
Proactivity
Projects
Technology
Strategy
Agenda
Awards:
• CIO of the Year 2006, 2008 (2nd place, SME) and 2013 (Top 10, large corporations)
• Handelsblatt IT-Strategy Award: Finalist 2008 and 2009; Winner 2014
• Representative for Germany for the “European CIO of the Year 2014”
7 x 24 business / support
ADAC Strategy
Bottom-up
Goal: Goal: Goal:
• Strategic positioning of IT • Orientation of the IT • Future-oriented systems
within the ADAC Service delivery along development
organization industry standards and • Creation of synergies and
• Managed change best practices improved efficiency
Guidewire Challenges
• Core focus of Guidewire ClaimCenter is claim settlement
• Several key ADAC requirements new to Guidewire (7/24-Low Down-Time,
Push Notifications, ...)
• Limited experience and references in the European market for Guidewire
• At least partial use of German language
ADAC Challenges
• No experience with international contracts and US-licensing agreements
• English language added extra complexity
• The typical project setup in Guidewire implementation projects has never
been used before
•…
18.09.2014 New York Analyst Day, Günter Weinrauch 12
Project “Hermes”: the implementation of
Guidewire at ADAC
Use of
standard Reduction
ADAC IT software in number
Strategy where of IT
systems
possible
Guidewire
provides
Project staff
software,
mostly
Tight integration methodology,
ADAC-
with numerous and project
employees
Project legacy systems guidance
with
implementation and telephony Guidewire
in 3 distinct support
“Waves”
Primary Vehicle
Go-live Vehicle
Roadside Assistance Go-live Int’l. Medical
Secondary Roadside
(Wave 1) in pilot Assistance (Wave 2b)
Assistance
production; full in Q4/2015
(Wave 2a) in Q3/2015
rollout in Q4/2014
Stronger guiding
hand through the
project
Increased Guidewire
presence in Germany
– including German
speaking experts
More prominent
European representation
familiar with European
regulations and
peculiarities
Guidewire Software
Analyst Day
PwC Partner Perspective
September 18, 2014
2
PwC
About me
3
PwC
Overview of PwC
Assurance/Advisory/Tax
North & South Europe, Middle East Asia Pacific
America & Africa
59,103 people 79,509 people
45,623 people
Locations Revenue
People
184,235 people
PwC 4
Relationship with Guidewire
5
PwC
What is fueling the growth
6
PwC
Industry Trends – What we are seeing
Revenue Maintenance
Introduce New Products to Market Cost
Profitability
More Rapidly
Market Share Cost to
Compete
Cost of
Reduce Cost Pressures
React to Regulatory Change More Compliance
Rapidly Profitability
Profitability
7
PwC
Questions
©2014 PricewaterhouseCoopers LLP. All rights reserved. "PricewaterhouseCoopers" refers to PricewaterhouseCoopers LLP, a Delaware limited liability
partnership, or, as the context requires, the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate
legal entity. This proposal is protected under the copyright laws of the United States and other countries. This proposal contains information that is
proprietary and confidential to PricewaterhouseCoopers LLP, and shall not be disclosed outside the recipient's company or duplicated, used or disclosed
in whole or in part by the recipient for any purpose other than to evaluate this proposal. Any other use or disclosure in whole or in part of this information
without the express written permission of PricewaterhouseCoopers LLP
is prohibited.
8
PwC
Financial Update
Karen Blasing, CFO
•
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$m FY13 FY14
Revenue Deepened the annuity model:
License $124 $152 Term license 24%
Maintenance 38 42
Services 140 156 Leveraged SI ecosystem
TOTAL REVENUE 301 350
Expenses
Development 57 67 Delivered v8 of InsuranceSuite and
Sales & marketing 47 61 new products
General & admin 23 26
Expanded sales team
Operating income 56 62
Operating margin 18% 18% Delivered margin
Stock-based comp 26 43
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0
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Business Model
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Deep Investments
1. Research & Development
• Advancing Product Leadership
Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 • Building New Products
FY12 FY13 FY14
2. Sales & Marketing
• High Touch Direct Selling Model
• Global Expansion
• Product Marketing
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.03$
Economic Multiplier
of 6%
ClaimCenter
.5$
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$$
BillingCenter
$$
PolicyCenter
Economic Multiplier
$$$$$ of 260%
ClaimCenter
$$$
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Selling InsuranceSuite
Tier 1 Customer Adoption
BillingCenter
$$
PolicyCenter
$$$$$$$$$$$$
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PolicyCenter (APAC)
BillingCenter (APAC)
$$$$$$
Data Management (APAC)
ClaimCenter (US)
$$$$$ Economic Multiplier
ClaimCenter (EMEA) of 470%
ClaimCenter (APAC) $$$$$$
$$$$
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Appendix
14
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