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Guidewire Software

Analyst Day
Thursday, September 18th

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Safe Harbor
This presentation is for informational purposes only and is not an offer to sell securities or a solicitation of an offer to buy
any securities, and may not be relied upon in connection with the purchase or sale of any security.
This presentation is proprietary and is intended solely for the information of the persons to whom it is presented. It may
not be retained, reproduced or distributed, in whole or in part, by any means (including electronic) without the prior
written consent of Guidewire Software.
This presentation contains forward-looking statements. All statements other than statements of historical fact contained
in this presentation are forward-looking statements. In some cases, you can identify forward-looking statements by
terminology such as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,”
“potential” or “continue” or the negative of these terms or other comparable terminology. These statements are only
current predictions and are subject to known and unknown risks, uncertainties and other factors that may cause our or
our industry’s actual results, levels of activity, performance or achievements to be materially different from those
anticipated by the forward-looking statements. These forward-looking statements are subject to a number of risks,
including those described under the heading “Risk Factors” in our periodic reports we have filed with the Securities and
Exchange Commission (the “SEC”). Although we believe that the expectations reflected in the forward-looking statements
are reasonable, we cannot guarantee future results, levels of activity, performance or achievements. Except as required by
law, we are under no duty to update or revise any of the forward-looking statements, whether as a result of new
information, future events or otherwise, after the date of this presentation.
In addition to U.S. GAAP financials, this presentation includes certain non-GAAP financial measures. These non-GAAP
financial measures are in addition to, and not a substitute for or superior to, measures of financial performance prepared
in accordance with U.S. GAAP.
This presentation contains statistical data that we obtained from industry publications and reports generated by third
parties. Although we believe that the publications and reports are reliable, we have not independently verified this
statistical data.

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2

Agenda
Time Topic Speaker
1:00 − 1:45pm Company Update Marcus Ryu, CEO, Guidewire

1:45 − 2:15pm Sales & Organization Scott Roza, SVP, Worldwide Sales
Update

2:15 − 2:30pm Break


2:30 − 3:15pm Case Study 1: CAA Matthew Turack, VP, CAA Insurance Company
Insurance
3:15 − 4:00pm Case Study 2: ADAC AG Günter Weinrauch, CIO, ADAC AG

4:00− 4:45pm Partner Perspective Rajcan Surface, Director, Insurance Core


System Transformation, PwC
4:45 − 5:00pm Financial Update Karen Blasing, CFO, Guidewire

5:00 − 6:00pm Cocktail reception

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Company Update
Marcus Ryu, CEO


4

Mission and Value


s Proposition

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5

Our Mission

To build software products that transform


the global P/C insurance industry…

…and to ensure that every customer


succeeds in the journey

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6

P&C Insurance: Large and Pervasive

Global P&C Premiums Diverse Lines of Business


100% = ~$2 trillion

APAC
20%
Americas
44%
EMEA
36%

Source: Swiss Re, AM Best, NAIC (2013)


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7

What Insurers Do: The P&C Lifecycle

Serving and
Selling policies
billing customers
Defining and
Managing claims
pricing risks

Policyholder

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8

Legacy Core System Environments

Hard-coded, unstructured Extremely complex

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9

Guidewire InsuranceSuite

• Full legacy replacement


PolicyCenter
• Pre-integrated but can be
implemented individually
• Flexible and upgradeable
BillingCenter ClaimCenter

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10

InsuranceSuite in Action: A Few Examples

Policyholder

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11

Example Benefit Case (Claims)

Multi-dimensional benefit case spanning growth,


customer retention, leakage reduction, and efficiency
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12

Proven Value in Legacy Replacement

OTHER
PREMIUM
LEAKAGE GROWTH

OPPORTUNITY:
EXPENSE 2.5−4.5 points of
operating income
INDEMNITY
PRODUCTIVITY LEAKAGE

Source: Customer data, Guidewire analysis


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13

Mission and Value Proposition

Winning in our Market: Adoption

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14

Goal: Recurring Revenue Growth


License and Maint Services Total
Fiscal Year ended 31 July 2014 • FY14 license/maint
$million 23%
350 growth from Suite
adoption + Tier 1 wins
301
• Services is enabler of
232 recurring license/maint
24%
194
22%
161 156 • Fundamentally, two
127
140 growth vectors ahead:
105
- Winning in our market
(adoption)
- Growing our market
(product expansion)
FY12 FY13 FY14 FY12 FY13 FY14 FY12 FY13 FY14

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15

Market Progress Metrics: Early Days


Total Customer Count Premiums Under License1
$ billion
260
183 235
158 204
130 154
101
84 107
71
57 84
$50

FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY08 FY09 FY10 FY11 FY12 FY13 FY14

Guidewire has at least one core application at 13-15% of


market by customer count and premiums
(1) Premium Under License = Total of licensed premiums, across all customers that have licensed one or more products
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16

Market Progress Metrics (cont.)


Expansion Potential in Customer Base Overall Penetration by Insurer Size
100% = Recurring Revenue Potential for Full $ billion
InsuranceSuite for Current DWP Under License1

>$5B

$1-5B

Licensed
$300M -
Opportunity DWP under license
$1B

Remaining market
<$300M

$0 $850

Significant upsell potential within customer base, and


opportunity across all market tiers
(1) Assumes average historical prices; does not include expansion of DWP under license.
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17

Market Progress Metrics (cont.)


Total Customer $DWP by Tiers
• Customer base spans all
sizes of insurer

FY11 FY14 • Tier 1 (top 10%)


- Moderate concentration
of industry premium
>$5B 9% 3 Yr. CAGR
14 18 - Tend to license single
product / BU at a time
$1B to <$5B 18% - Often expand usage of
31 51
products over time

$300M to <$1B 23 47 27% • Tiers 2-4 (remaining 90%)


- Tend to license multiple
products/Suite at once
<$300M 33 67 20% - Higher pricing

Notes: As of 31 July 2011 & 31 July 2014; DWP = Direct Written Premium
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18

Market Progress Metrics (cont.)


Premiums Under License, by Region
Americas EMEA APAC
100% = $880 billion 100% = $720 billion 100% = $400 billion

Guidewire Guidewire Guidewire

Opportunity

Global orientation essential for both R&D and S&M:


<10% of international premium is under license
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19

Global Footprint and Credentials


Finland

Poland
Germany
United Kingdom Russia
Canada Belgium

France
US Switzerland Japan
Italy China

Mexico Puerto Rico

Brazil

Peru
Australia
New Zealand
Argentina
South Africa

>300 projects competed or underway in 20 countries


>125 customers now live in production
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20

Mission and Value Proposition

Winning in our Market: Adoption

Growing our Market: Product Expansion

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21

P&C Lifecycle: Transformation Themes

“Digital” distribution Omni-channel Customer centricity


Straight through processing Policyholder self-service
Usage-based insurance Non-financial indemnification
Micro-segmentation Claims supply chain integration
Pricing optimization Proactive catastrophe mgmt
Business-user configuration Medical severity management
Accelerated product intros Fraud prevention
Policyholder

Predictive analytics

Insurers undertaking transformation initiatives —


motivated by ambition and/or competitive necessity
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22

The P&C Lifecycle and Guidewire’s Role

Omni-channel
“Digital” distribution Customer centricity
Straight through processing Policyholder self-service
Usage-based insurance Non-financial indemnification
Micro-segmentation Claims supply chain integration
Pricing optimization Proactive catastrophe mgmt
Business-user config Medical severity mgmt
Accelerated product intros Fraud prevention
Policyholder

Predictive analytics

InsuranceSuite is the operational core of the lifecycle —


but does not yet serve all transformation goals
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23

The P&C Lifecycle and Guidewire’s Role

Policyholder

Mobile & Portal products: extending InsuranceSuite


to external parties for distribution and service
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24

The P&C Lifecycle and Guidewire’s Role

Policyholder
DataHub InfoCenter Live

Data Management and Analytics: serving major needs for


reporting, data warehousing, and analytic insight
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25

Product Investment: Headcount


FY13 FY14 FY15E

InsuranceSuite InsuranceSuite InsuranceSuite

New
Initiatives
New
Initiatives
New
Initiatives

R&D HC: 330 328 420 (+28%)

Investments to advance InsuranceSuite leadership, mature


newer offerings, and expand scope to full lifecycle
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26

Our Long-Term Agenda

Decisively win the Build products Aggregate and find


1 land grab for legacy 2 addressing the 3 insight within data
replacement full P&C lifecycle of customer base

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27

What We Could Achieve If Successful

Key enabling Creation of a new


Leadership position
1 in core systems 2 role in industry 3 data standard for
transformation the industry

Growth to multiple times our size and influence


Transformation of a $2 trillion global industry
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29

Introducings Scott Roza

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Sales & Organization Update
Scott Roza, SVP Worldwide Sales


31

FY14 Sales

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32

FY14 Sales

• 26 new customers; 12 bought multiple products


• 32 existing customers bought more products
• 25 new product sales; gaining market traction
• 27 customer go-lives

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33

FY14 Core Product Wins (partial listing)


PolicyCenter BillingCenter ClaimCenter

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34

Growth in InsuranceSuite Adoption


Cumulative Licenses by Product
350
3 yr.
CAGR
300

69 PolicyCenter 57%
250
50
82
200 BillingCenter 37%
35 61
150 46
18 151
32 131
14
100
26
116 ClaimCenter 18%
10 92
6 17
8 76
50 62
53

0
FY08 FY09 FY10 FY11 FY12 FY13 FY14

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35

Customers Moving Towards Suite

PolicyCenter

69

BillingCenter ClaimCenter

82 151

Fiscal Year ended July 31, 2014


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36

Customers Moving Towards Suite


69
2
PolicyCenter • 48 InsuranceSuite
customers
11 8
48 • 14 added during FY14
8 80
BillingCenter 15 ClaimCenter

82 151

Early Innings of InsuranceSuite Adoption

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37

Momentum in New Initiatives New Offerings: Customers


who have bought Data
Mgmt, Guidewire Live, or
License & Maintenance ($M) Mobile & Portals

$200 $194M
$161M
$150
$127M
InsuranceSuite

InsuranceSuite
$100
InsuranceSuite

$50

$0
FY12 FY13 FY14

New Products Expand TAM

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38

Investment in Sales & Marketing


FY13 FY14 FY15

Sales Sales Sales Sales

Marketing
Marketing Marketing Marketing

FY15 sales & marketing investments include:


• Sales coverage, primarily across Europe

• Sales specialists supporting new product sales

• Product marketing aligns with new product initiatives


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Global Presence (partial listing)
39

MULTI-NATIONALS U.S. ITALY FRANCE SWITZERLAND

GEICO
BELGIUM RUSSIA GERMANY

CANADA U.K. POLAND FINLAND CHINA

SOUTH AFRICA NEW ZEALAND AUSTRALIA

MEXICO BRAZIL PERU ARGENTINA JAPAN

180+ Total Customers (125+ in Production)


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40

European Customers

Beazley FINLAND
BELGIUM

RU SSIA

UK POLAND
GERMANY

Switzerland
FRANCE

ITALY

Continuing to Invest in Europe


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41

First-Time Customer Go-Lives

Poland

Another year extending our track record of


customer success
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42

Strong System Integrator Ecosystem

Consultants in 3rd Party Guidewire Practices


5,000 • ~4,400 Consultants
trained
4,000

3,000
• Expanding ranks of
2,000 regional specialists:
1,000

2010 2011 2012 2013 2014

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43

Industry Analyst Recognition


Gartner Magic Quadrant: P&C Insurance Claims Management Systems

Guidewire has demonstrated


strength in terms of market
momentum and consistent
results that put it in a class of
its own.
‒ Jeff Haner, Gartner
senior analyst, May 2014

Guidewire Named a Leader


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44

PolicyCenter Repeats as Sole “Strong


Positive” in Gartner MarketScope Report
MarketScope for North American Property and Casualty Insurance Policy Management Modules
RATING

Strong Caution Promising Positive Strong


Negative Positive
Accenture X
Adaptik X
CodeObjects X
Guidewire Software X
Innovation Group X
Insurity X
MajescoMastek X
Maximum Processing X
Oceanwide X
OneShield X

As of March 2014
Gartner Research Document:
Gartner MarketScope for North American Property and Casualty Insurance Policy Management Modules
Jeff Haner, March 2014.

Report has been published by Gartner; Reprint link available on guidewire.com


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45

FY14 Sales

A Customer Example

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46

Example of Selection Process Timeline

Initial Guidewire
Meeting Qualified Evaluating Finalist Selected

Requirements Value Implementation Customer Connections


Collection Consulting Workshop References

Initial Role Scripted Proof of Analyst Guidewire HQ


Demonstration Observations Demonstration Concept Validation Visit

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47

Example of a Real Buying Cycle


Timeline of key buying decisions Adoption of full InsuranceSuite Expansion with Data Management

May ‘12 June ‘13 Nov ‘13


ClaimCenter PolicyCenter & Datahub &
purchased BillingCenter InfoCenter
purchased purchased

FY 2011 FY 2012 FY 2013 FY 2014

ClaimCenter demo Value Consulting PolicyCenter & Data Management


workshop BillingCenter deep dive
Workshops

Initial meeting Customer attends PolicyCenter & PolicyCenter &


Connections BillingCenter BillingCenter Proof
demo of Concept

Claims, policy, & billing decisions all went through a competitive selection process
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48

Example of a Real Buying Cycle – cont’d

3 point retention increase

Growth
Customer Was 5% new business policies in force
Driving for Growth & (PIF) increase
Business Efficiency
~0.5 point decrease in business
expense ratio

Business Efficiency

6% decrease in annual IT budget

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49

Example of a Real Buying Cycle – cont’d


What did the customer say?

Bought the Product… …and Bought the Company

“Provides end-to-end full policy lifecycle


capabilities.” “Focus solely on the P&C software
market.”
“Provides for business transformation
mindset instead of software factory.” “Proven track record of implementation
success.”
“Existing integration with last year’s
choice of Guidewire’s ClaimCenter “Corporate culture of excellence, integrity,
product.” and client success.”

“Guidewire was the clear choice…they


differentiated themselves from the competition.”
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CAA Insurance
Core System Replacement with Guidewire Products
Focused on Member Service
Multi-channel Distribution
Partnerships
What we needed

OUR GOAL:
TheCAA
Enable gapto overcome this
gap and transform our business

What we had
30% 50%
increase in reduction in
straight- overall sales
through and service
processing processing
time

Increased claims
processing productivity

More Responsive
New regions in 84 and 93 days
14 rate & product changes
in first 9 months
Fully self-sufficient

Better Agility
Reduced operating
expenses through
automated payment and
refund processes

Better cost controls with


IT self-sufficiency

Lower Cost
Core System Transformation

Avaya Telephony Platform

InsuranceSuite

PolicyCenter
PolicyCenter

BillingCenter
BillingCenter ClaimCenter
ClaimCenter

Data Warehouse
Organic Growth 6.0% CAGR
Auto/Property Policy Growth
103.1%
142,857
99.8%
133,714
Industry Average

127,465

91.8%
112,852 91.2%
Combined Ratio

2010 2011 2012 2013


Questions?
Guidewire
New York Analyst Day
September 18, 2014

Günter Weinrauch
CIO ADAC e. V.

© www.adac.de

Innovation IT Business
Proactivity
Projects
Technology
Strategy
Agenda

Key Facts ADAC and ADAC IT

Why Did We Choose Guidewire?

Project “Hermes”: the Implementation of Guidewire at ADAC

Guidewire and Personal Comment on Partnership

18.09.2014 New York Analyst Day, Günter Weinrauch 2


Günter Weinrauch – Personal Data

CIO at ADAC e. V. since March 2011

January 2005 to September 2009 CIO at Premiere AG (now Sky


Deutschland AG)

14 years of experience in IT and strategic management consulting

International experience in USA, Portugal, Switzerland and Egypt

Engineering Degree (University of Applied Sciences, Munich,


Germany) and MBA (University of Maryland, College Park, USA)
mail: guenter.weinrauch@adac.de
Tel: +49.89.7676-2822

Awards:
• CIO of the Year 2006, 2008 (2nd place, SME) and 2013 (Top 10, large corporations)
• Handelsblatt IT-Strategy Award: Finalist 2008 and 2009; Winner 2014
• Representative for Germany for the “European CIO of the Year 2014”

18.09.2014 New York Analyst Day, Günter Weinrauch 3


Key Facts ADAC

More than 300 additional products and


services for ADAC members:
2nd largest • Medical Assistance worldwide
Automobile Club • Insurance
in the World
• Car rental
• Publishing
• Driver safety training
• …
Roadside Assistance:
• 4,2 M. assistance calls
(peak > 30.000 calls/day)
• 1,660 Roadside Assistance
Vehicles, 45 helicopters and
5 airplanes
• Multiple services around car and
mobility

18.09.2014 New York Analyst Day, Günter Weinrauch 4


Key Facts ADAC IT

8,600 users in ADAC headquarters,


offices in Germany and abroad

300 employees in IT & 60 to 70


permanent external employees

Annual IT budget ~ US $100 million

16 million phone calls and 24 million


emails annually

90 apps & portals on the web and on


mobile devices

7 x 24 business / support

18.09.2014 New York Analyst Day, Günter Weinrauch 5


The three Pillars of the ADAC IT-Strategy

ADAC Strategy

Vision / IT- Strategy

Positioning of the IT- Standardization & Optimization und


Organization Orientation on Best Rejuvenation of IT-
Practices Infrastructure
Top-down

Bottom-up
Goal: Goal: Goal:
• Strategic positioning of IT • Orientation of the IT • Future-oriented systems
within the ADAC Service delivery along development
organization industry standards and • Creation of synergies and
• Managed change best practices improved efficiency

Strategy Execution Process

18.09.2014 New York Analyst Day, Günter Weinrauch 6


Why Did We Choose Guidewire?

18.09.2014 New York Analyst Day, Günter Weinrauch 7


18.09.20
8 New York Analyst Day, Günter Weinrauch
14
Business pain points • Overall system landscape very complex – old technology
that drove the need and custom-built systems, with too many different systems
for a new solution providing similar functionality
• Existing systems offer only limited flexibility for business;
further customization costly and complex
• High operations costs to support the legacy systems
9 • As a result, case handling cost was deemed to be high and
New York Analyst Day, Günter Weinrauch
18.09.20
14
reduction was necessary
Starting Position IT

Until beginning 2012 two projects in parallel to implement


new IT-systems to support the ADAC assistance process

Both projects initiated as custom-development due to


lack of standard system available at time of inception

Primary targets: external case handling cost reduction


and continued ability to support business requirements

Significant problems in both projects early in 2012

New ADAC IT-Strategy also led to re-evaluation of chosen


approach

18.09.2014 New York Analyst Day, Günter Weinrauch 10


Vendor Selection Process

Beginning of 2012 a new market analysis was started

Assessment that Guidewire ClaimCenter would be able to


address all help processes at ADAC

Eight week ‘Proof-of-Concept’ with Guidewire in Fall 2012

Reference calls to 5 existing Guidewire customers (AXA


Germany, Direct Line UK, CAA, AAA CA, RGS); all were very
positive

Capability to replace additional ADAC legacy systems was


seen as additional benefit of Guidewire solution

18.09.2014 New York Analyst Day, Günter Weinrauch 11


Challenges with the ADAC Selection of Guidewire

Guidewire Challenges
• Core focus of Guidewire ClaimCenter is claim settlement
• Several key ADAC requirements new to Guidewire (7/24-Low Down-Time,
Push Notifications, ...)
• Limited experience and references in the European market for Guidewire
• At least partial use of German language

ADAC Challenges
• No experience with international contracts and US-licensing agreements
• English language added extra complexity
• The typical project setup in Guidewire implementation projects has never
been used before
•…
18.09.2014 New York Analyst Day, Günter Weinrauch 12
Project “Hermes”: the implementation of
Guidewire at ADAC

18.09.2014 New York Analyst Day, Günter Weinrauch 13


The ADAC HERMES Project – Embedding in ADAC Strategy

ADAC Cost efficiency and future


readiness
Business Ability to quickly introduce new
Strategy products and processes

Use of
standard Reduction
ADAC IT software in number
Strategy where of IT
systems
possible

18.09.2014 New York Analyst Day, Günter Weinrauch 14


The ADAC HERMES Project – Key Facts

HERMES: Project Product


Project
the protector duration used:
costs: ~ US
of travelling with current Guidewire
$ 15 million
people plan: 3 years ClaimCenter

18.09.2014 New York Analyst Day, Günter Weinrauch 15


The ADAC HERMES Project – Paradigm Changes

The previous attempt to implement a solution failed

ADAC has Development Project


Technology Project Setup
changed .... Methodology Language

This has been a fundamental culture change!

18.09.2014 New York Analyst Day, Günter Weinrauch 16


The ADAC HERMES Project – Project Execution

Guidewire
provides
Project staff
software,
mostly
Tight integration methodology,
ADAC-
with numerous and project
employees
Project legacy systems guidance
with
implementation and telephony Guidewire
in 3 distinct support
“Waves”

18.09.2014 New York Analyst Day, Günter Weinrauch 17


The ADAC HERMES Project – Current Status

Primary Vehicle
Go-live Vehicle
Roadside Assistance Go-live Int’l. Medical
Secondary Roadside
(Wave 1) in pilot Assistance (Wave 2b)
Assistance
production; full in Q4/2015
(Wave 2a) in Q3/2015
rollout in Q4/2014

18.09.2014 New York Analyst Day, Günter Weinrauch 18


Future Plans with Guidewire

18.09.2014 New York Analyst Day, Günter Weinrauch 19


Strategic Roadmap with Guidewire

Replacement of the legacy system to dispatch support


services to external partners using “Guidewire Vendor Portal”

Proof-of-Concept to replace several custom-developed legacy


claim settlement systems with Guidewire ClaimCenter

Additional projects envisioned with Guidewire:


• Replacement of the current system to handle B2B assistance contracts
also with “Guidewire ClaimCenter”
• Replacement of the legacy system to handle insurance contracts with
“Guidewire PolicyCenter”
• …

18.09.2014 New York Analyst Day, Günter Weinrauch 20


ADAC & Guidewire Partnership – Success Factors

Key success factors were Guidewire helped ADAC to


successfully work on the
the personal presence &
Guidewire implementation
involvement of Guidewire project and manage the
senior management paradigm changes required

18.09.2014 New York Analyst Day, Günter Weinrauch 21


ADAC & Guidewire Partnership – ADAC Recommendations

Stronger guiding
hand through the
project

Increased Guidewire
presence in Germany
– including German
speaking experts

More prominent
European representation
familiar with European
regulations and
peculiarities

18.09.2014 New York Analyst Day, Günter Weinrauch 22


Thank you
for your attention!
www.pwc.com

Guidewire Software
Analyst Day
PwC Partner Perspective
September 18, 2014

RAJCAN SURFACE, Director Insurance Practice


Agenda

 PwC and Guidewire Software

 What is fueling our growth

 Market segments, drivers and trends

2
PwC
About me

 More than 15 years experience in P&C industry


 Software Selection, Roadmap, Execution of Core System Projects
 Global responsibilities to grow our practice
 PwC, KPMG Consulting, Cognizant Technology, Hewlett-Packard
 Chicago resident
 Purdue undergrad in Environmental Science and Physics
 Weekends at home with my wife and 2 boys

3
PwC
Overview of PwC

About PwC Global


PwC is one of the largest professional services networks in
the world.
PwC helps organisations and individuals create the value they’re looking for. We’re a
network of firms in 157 countries with over 184,000 people who are committed to
delivering quality in assurance, tax and advisory services.

Assurance/Advisory/Tax
North & South Europe, Middle East Asia Pacific
America & Africa
59,103 people 79,509 people
45,623 people

Locations Revenue

157 countries 776 cities US$ 32.1 billion

People

184,235 people

PwC 4
Relationship with Guidewire

 Dating back to 2003

 From Strategy and Roadmap to Execution

 Over 8,000 insurance professionals, with over 600 resources focused on


Guidewire and insurance business transformation

 More than 75 Guidewire related projects

 Guidewire Software is recognized as a 1 of 7 Global Partners within PwC

 Global development centers supporting Guidewire Software


implementations

 Joint marketing to drive awareness in the marketplace

 PwC Managed Services offering

5
PwC
What is fueling the growth

 Market has been shifting over the last 5-7 years


 Disparate 20+ year old systems
 Maturing of software solutions
 Aging workforce
 Manual and broken processes
 Lack of usable data
 Product speed to market
 Customer and digital experience
 M&A
 Global, Regional, State Funds, Personal, Commercial

6
PwC
Industry Trends – What we are seeing

Nearly 60% of technology spend is going towards core system


transformation
Improve Market Responsiveness Improve Operating Leverage
Product Cross-
Sell Expense Ratio
Simplify Customer View
Profitability Improve Operational Efficiency
Policy
Customer Throughput
Retention
Improve Customer & Agent Experience
Revenue
Expense Ratio

Revenue Increase Delivery Assurance


Enhance Multi-Channel Distribution
Cost to Introduce
Strategy / React
Profitability

Revenue Expense Ratio


Enhance Information Management Retention
Eliminate Legacy Platforms Reusability
Profitability

Revenue Maintenance
Introduce New Products to Market Cost
Profitability
More Rapidly
Market Share Cost to
Compete
Cost of
Reduce Cost Pressures
React to Regulatory Change More Compliance
Rapidly Profitability
Profitability

7
PwC
Questions

©2014 PricewaterhouseCoopers LLP. All rights reserved. "PricewaterhouseCoopers" refers to PricewaterhouseCoopers LLP, a Delaware limited liability
partnership, or, as the context requires, the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate
legal entity. This proposal is protected under the copyright laws of the United States and other countries. This proposal contains information that is
proprietary and confidential to PricewaterhouseCoopers LLP, and shall not be disclosed outside the recipient's company or duplicated, used or disclosed
in whole or in part by the recipient for any purpose other than to evaluate this proposal. Any other use or disclosure in whole or in part of this information
without the express written permission of PricewaterhouseCoopers LLP
is prohibited.
8
PwC
Financial Update
Karen Blasing, CFO


1

FY14 Financial Results and FY15 Guidance

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
2

FY14 Full-Year Compared to FY13


NON-GAAP

$m FY13 FY14
Revenue Deepened the annuity model:
License $124 $152 Term license 24%
Maintenance 38 42
Services 140 156 Leveraged SI ecosystem
TOTAL REVENUE 301 350

Total COR 118 135


Gross margin 61% 62%

Expenses
Development 57 67 Delivered v8 of InsuranceSuite and
Sales & marketing 47 61 new products
General & admin 23 26
Expanded sales team
Operating income 56 62
Operating margin 18% 18% Delivered margin

Stock-based comp 26 43
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
0

FY15 Reconfirming Guidance


Reconfirming Guidance as of September 18, 2014
NON-GAAP
FY15
$m Guidance
Revenue Strengthening the annuity model:
License $168.3 – 180.0 Term License 20% +
Maintenance 47.9 – 49.9
Services 148.0 – 152.0
TOTAL REVENUE 364.2 – 381.9 Leveraging SI ecosystem

Service and Maintenance Cost

Investing primarily in Europe


Research & Development
Advancing product leadership
Sales & Marketing
Building new products

Non-GAAP operating income 39.2 – 50.4

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
4

FY14 Results and FY15 Guidance

Business Model

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
5

Trailing 4 Quarters Recurring Revenues


Maintenance
Fiscal Year ended 31 July
($M) License
21% YoY growth
182
165
154
150 148 42
131
127 40
115 37 37 39
104
34 36
32
29
140
113 115 125
111
83 93 95
75

Q4 FY12 Q1 FY13 Q2 FY13 Q3 FY13 Q4 FY13 Q1 FY14 Q2 FY14 Q3 FY14 Q4 FY14


% of total
license and 80% 82% 89% 93% 94% 93% 93% 93% 94%
maintenance
revenue

Growth Drivers: New Customers and Upsell to


InsuranceSuite
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
6

Business Model: Land and Expand


Go To Market Plan
1. Term Licensing Model
2. Pricing Based on DWP
3. Win New Customers
Recurring Revenue 4. Sales to Sibling Companies
5. Expand to New Geographies
6. Sell InsuranceSuite
7. Sell New Products

Deep Investments
1. Research & Development
• Advancing Product Leadership
Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 • Building New Products
FY12 FY13 FY14
2. Sales & Marketing
• High Touch Direct Selling Model
• Global Expansion
• Product Marketing

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
7

FY14 Financial Results

Examples of the Go To Market

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
8

Selling New Products


Tier 4 Customer Adoption

Mobile and Portals

.03$

Economic Multiplier
of 6%
ClaimCenter

.5$

Year 0 Year 1 Year 2

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9

Selling InsuranceSuite and New Products


Tier 2 Customer Adoption
Data Management

$$
BillingCenter

$$

PolicyCenter
Economic Multiplier
$$$$$ of 260%
ClaimCenter

$$$

Year 0 Year 1 Year 2

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
10

Selling InsuranceSuite
Tier 1 Customer Adoption

BillingCenter

$$

PolicyCenter

$$$$$$$$$$$$

ClaimCenter Economic Multiplier


of 150%
$$$$$$$$$$

Year 0 Year 1 Year 2 Year 3 Year 4

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11

Geo and Product Expansion


Tier 1 Customer Adoption

PolicyCenter (APAC)

BillingCenter (APAC)
$$$$$$
Data Management (APAC)

Mobile and Portals (APAC)

ClaimCenter (US)
$$$$$ Economic Multiplier
ClaimCenter (EMEA) of 470%
ClaimCenter (APAC) $$$$$$
$$$$

Year 0 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
Appendix
14

Guidewire Balance Sheet

$ million 31 July 2013 31 July 2014


Cash and cash equivalents $80 $148
ST and LT investments 128 500
Accounts receivable 41 50
Total assets 306 757
Long-term debt, including current portion 0 0
Deferred revenues 41 55
Total stockholders’ equity 222 651

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
15

Reconciliation of Non-GAAP Operating Income


$ million FY 13 (A) FY 14(A) FY 15(F)
Income (loss) from operations 29.7 18.4 (10.7)
Non-GAAP adjustments:
Total stock-based compensation 25.5 42.5 54.0
Amortization of intangible assets 0.3 1.4 1.4
Non-GAAP operating income 55.6 62.4 44.8

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.

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