JOB DESCRIPTION

Note: This Job Description does not form part of the contract of employment.

Closing Date: 31st October 2018

Date October 2018

Job Title: Applications Engineer

Reports to: Senior Applications Engineer Team Leader
Department: Applications

Principal Purpose
A hands-on role to support the success of Electron Microscopy and related portfolio products in all market
sectors, academia and industry and with a key focus on geoscience.
This includes system/software demonstrations and sample analysis, customer training, & product testing.
This is part of the global Demonstration & Applications team supporting Global Application activities.
Primary Duties and Responsibilities:
• Work in conjunction with the sales personnel using the ZSP to understand customer requirements
and demonstrate the full capabilities of the tools as applies to the customers’ needs
• Preparation and execution of customer demonstrations and sample runs
• Document daily application activities in shared Customer Center database
• Prepare reports for customers on the full results of demonstration or sample work, either from
images or the information obtained from other detection technologies
• Develop and document methodologies for applications according to what is needed and of value to
current customer research needs
• Travel to customer sites to provide training and applications support
• Support of Sector Marketing where required
• Evaluation of new software releases, service packs and application specific software and provide a
structured feedback
• Testing and QA sign off, of new systems & accessories, and provide a structured feedback.
• Evaluation of new software releases, service packs and application specific software and provide a
structured feedback
• Write and present technical papers
• Generate new marketing images for the global applications teams’ “Image Gallery”
• Travel to trade shows and conferences to support the marketing and sales teams
• Ability to travel up to 70%

Experience and Education Requirements:

• Background in Geoscience is required, Materials Science would also be desirable
• Experience with scanning electron microscopy (conventional, field emission and focused ion beam
microscopy technologies)
• Knowledge or experience in using Process Specific Tools (PST) is preferred (i.e., particle analysis
programs & workflows that solve a customers’ particular Job-to-be-done)
• Knowledge of and experience in sample preparation techniques for materials, semiconductor and life
science electron microscopy
• Experience with analysis hardware and techniques such as EDS, EBSD, WDS
• M.Sc. in Geoscience or Material Science plus at least 2 years relevant experience in industry or
academia in a science discipline using electron microscopy techniques (Ph.D. is preferred)

Note: This Job Description does not form part of the contract of employment.

Ref: JD011 Date prepared: ………….

Page1of 2 Approved: ………….
 • Excellent communications, presentation, and writing skills
• Strong customer focus and problem-solving skills

Undertake other duties that may be required from time to time.

Location
Carl Zeiss Microscopy, Cambridge Facility.

Practical Requirements
This position involves UK and international travel with overnight stays and occasional work/travel at
weekends.

Performance Measures
Annual appraisals to be undertaken by the Senior Applications Engineer Team Leader and agreed objectives
set for the forthcoming year.

Health and Safety

All employees have a duty to take care of their own health and safety and that of others who may be affected
by specific actions at work.

Employees must co-operate with the company on all aspects of Health and Safety to meet the legal
requirements as outlined in the company H&S policy.

Note: This job description does not form part of the contract of employment.

Ref: JD Date prepared

……
Approved ………..

Note: This Job Description does not form part of the contract of employment.

Ref: JD011 Date prepared: ………….

Page2of 2 Approved: ………….