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LEOPOLDO GUARIN v.

NLRC the COMPANY free and harmless of and from any responsibility, liability or claim
regarding employment.
GRIÑO-AQUINO, J.:
"7. The CONTRACTOR shall have exclusive discretion in the selection, engagement and
discharge of its personnel, employees or agents or otherwise in the direction and control
The sole issue in this petition for certiorari is whether or not, as found by the National
of the personnel, workers and employees of the CONTRACTOR shall be within its full
Labor Relations Commission (or NLRC), respondent Lipercon Services, Inc. is an control.
independent contractor and that petitioners are its employees.
"8. The COMPANY agrees to pay the amount due to the CONTRACTOR under this contract
Novelty Philippines, Inc. is a domestic corporation that is engaged in the garment within seven (7) days after presentation of bills. If payment is not made within thirty (30)
manufacturing business. Lipercon Services, Inc. is also a domestic corporation which is days after due date, a one (1%) percent interest per month shall be added to the unpaid
engaged in business as a service contractor providing workers for other companies. balance.

On July 6, 1983, Novelty and Lipercon entered into a "Contract of Services" in which "9. This contract shall remain in full force from July 6, 1983 to July 5, 1984 and is
Lipercon, as the "CONTRACTOR," and Novelty, as the "COMPANY," agreed as follows: renewable at the option of the COMPANY. Either party may terminate this contract upon.

"1. The CONTRACTOR shall provide the COMPANY with Contractual Petitioners were hired by Lipercon and assigned to Novelty as helpers, janitors,
Laborers/Helpers/Janitors as requested by the COMPANY from time to time and such janitresses, firemen, and mechanics under the above agreement. Petitioners worked for
other activities that may be contracted out at the discretion of the COMPANY. Novelty for some three years. On December 31, 1986, Novelty terminated its agreement
with Lipercon, resulting in the dismissal of the petitioners.
"2. In consideration for the above undertakings of the CONTRACTOR, the COMPANY
expressly agrees to pay the CONTRACTOR a fee based on the rates as shown on Annex 'A' On January 9, 1987, petitioners filed a complaint for illegal dismissal against both
of this agreement which is deemed as incorporated herein. A three (3%) percent Lipercon and Novelty (Case No. NLRC-NCR-1-107-87). Lipercon did not answer.
Contractor's Tax shall be charged to the client which is made part of the billing rate.
In a decision dated June 29, 1987, the Labor Arbiter ruled that the petitioners were
"3. The CONTRACTOR shall employ the necessary personnel to efficiently, fully and
speedily accomplish the work and services undertaken herein by the CONTRACTOR. The regular employees of Novelty and declared their dismissal illegal. Both employers
CONTRACTOR represents that its personnel shall be in such number as will be sufficient appealed.
to cope with the requirements of the services and work herein undertaken and that such
personnel shall be physically fit, with good moral character and has not been convicted Lipercon Services, Inc., on appeal, alleged that the decision was contrary to the facts of
of any crime. the case and not in conformity with the evidence on record and that the Executive Labor
Arbiter gravely abused his discretion when he ruled that Lipercon Services, Inc. merely
"4. The CONTRACTOR shall comply with all labor laws such as Minimum Wage Law, Eight acted as an agent of Novelty Philippines, Inc. in the hiring and placement of the
Hour Labor Law, Social Security System, Medicare, Maternity Contribution, ECC and complainants.
other laws relating to employers and employees. It is hereby expressly understood and
agreed that the COMPANY shall not be liable in any manner whatsoever for non- On August 19, 1988, the NLRC rendered a decision holding that Lipercon was an
compliance with any requirements involving employer-employee relationship and other independent contractor and that the petitioners were its employees. The dispositive
matters relative to labor laws, and CONTRACTOR hereby renders the COMPANY free and
harmless from any responsibility whatsoever for non-compliance with any such portion of the NLRC's decision reads as follows:
requirements and for any violation of any laws, rules and regulations.
"WHEREFORE, premises considered, the appealed decision is hereby set aside
"5. The CONTRACTOR shall be answerable for any claim for losses caused by its and another judgment entered, ordering respondent Lipercon Services, Inc. to
personnel assigned to the COMPANY and for damages to property of the COMPANY, its reinstate herein complainants to their former positions without loss of
employees, officers or agents or to third parties, or for personal injury, including death seniority rights and other related benefits granted by law with a limited
which may arise from the work or services under this contract from negligence of backwages of one (1) year without qualification or deduction. In case
employees of the CONTRACTOR; provided, however that necessary investigation be reinstatement is no longer feasible, respondent Lipercon Services, Inc, is
made and that the loss and/or damage sustained was a result of negligence of the hereby ordered to grant complainants separation pay of one (1) month salary
contractor's personnel.
for every year of service, a fraction of six (6) months considered as one (1)
"6. It is the essence of this contract which is hereby agreed and understood by both whole year in addition to the one year backwages." (p. 26, Rollo.)
parties that there is no employer-employee relationship between the COMPANY and
employee assigned by the CONTRACTOR under this agreement. Therefore, the The petition is meritorious.
CONTRACTOR obliges itself and its successors in interest, to pay whatever salaries and
wages may be due under this contract, including any and all obligations, claims which Articles 106 and 107 of the Labor Code of the Philippines provide:
may arise as a result of the employer-employee relationship existing between the
CONTRACTOR and its employees assigned under this agreement and warrants to hold "ART. 106. Contractor or subcontractor. - Whenever an employer enters into a contract
with another person for the performance of the former's work, the employees of the
contractor and of the latter's subcontractor, if any, shall be paid in accordance with the who shall be responsible to the workers in the same manner and extent as if the latter
provisions of this Code. were directly employed by him.

"In the event that the contractor or subcontractor fails to pay the wages of his employees "(c) For cases not falling under this article, the Secretary of Labor shall determine
in accordance with this Code, the employer shall be jointly and severally liable with his through appropriate orders whether or not the contracting out of labor is permissible in
contractor or subcontractor to such employees to the extent of the work performed the light of the circumstances of each case and after considering the operating needs of
under the contract, in the same manner and extent that he is liable to employees directly the employer and the rights of the workers involved. In such case, he may prescribe
employed by him. conditions and restrictions to insure the protection and welfare of the workers."

"The Secretary of Labor may, by appropriate regulations, restrict or prohibit the It is clear from the foregoing definitions that under the "Contract of Services" between
contracting out of labor to protect the rights of workers established under this Code. In Lipercon and Novelty, Lipercon was a "labor-only" contractor, hence, only an agent of
so prohibiting or restricting, he may make appropriate distinctions between labor-only Novelty to procure workers for the latter, the real employer.
contracting and job contracting as well as differentiations within these types of
contracting and determine who among the parties involved shall be considered the The NLRC's finding that Lipercon was not a mere labor-only contractor because it has
employer for purposes of this code, to prevent any violation or circumvention of any substantial capital or investment in the form of tools, equipment, machineries, work
provision of this Code.
premises, is based on insubstantial evidence, as the NLRC pointed out, that "it (Lipercon)
"There is 'labor-only' contracting where the person supplying workers to an employer claims to be possessed among others, of substantial capital and equipment essential to
does not have substantial capital or investment in the form of tools, equipment, carry out its business as a general independent contractor" (p. 25, Rollo).
machineries, work premises, among others, and the workers recruited and placed by
such person are performing activities which are directly related to the principal business The law casts the burden on the contractor to prove that he/it has substantial capital,
of such employer. In such cases, the person or intermediary shall be considered merely investment, tools, etc. The petitioners, on the other hand, need not prove the negative fact
as an agent of the employer who shall be responsible to the workers in the same manner that the contractor does not have substantial capital, investment, and tools to engage in
and extent as if the latter were directly employed by him." job-contracting.
"ART. 107. Indirect Employer. The provisions of the immediately preceding Article shall The jobs assigned to the petitioners as mechanics, janitors, gardeners, firemen and
likewise apply to any person, partnership, association or corporation which, not being an
employer, contracts with an independent contractor for the performance of any work,
grasscutters were directly related to the business of Novelty as a garment
task, job or project." manufacturer. In the case of Philippine Bank of Communications vs. NLRC, 146 SCRA 347,
we ruled that the work of a messenger is directly related to a bank's operations. In its
Sections 8 and 9, Rule VIII, Book I of the Omnibus Rules implementing the Labor Code Comment, Novelty contends that the services which are directly related to
defines "job" contracting and "labor-only" contracting as follows: manufacturing garments are sewing, textile cutting, designs, dying, quality control,
personnel, administration, accounting, finance, customs, delivery and similar other
"Sec. 8. Job contracting. There is job contracting permissible under the Code if the activities; and that allegedly, "[i]t is only by stretching the imagination that one may
following conditions are met:
conclude that the services of janitors, janitresses, firemen, grasscutters, mechanics
"(1) The contractor carries on an independent business and undertakes the contract and helpers are directly related to the business of manufacturing garments" (p. 78,
work on his own account under his own responsibility according to his own manner and Rollo). Not so, for the work of gardeners in maintaining clean and well-kept grounds
method, free from the control and direction of his employer or principal in all matters around the factory, mechanics to keep the machines functioning properly, and firemen
connected with the performance of the work except as to the results thereof; and to look out for fires, are directly related to the daily operations of a garment factory. That
fact is confirmed by Novelty's rehiring the workers or renewing the contract with
"(2) The contractor has substantial capital or investment in the form of tools, equipments,
machineries, work premises, and other materials which are necessary in the conduct of Lipercon every year from 1983 to 1986, a period of three (3) years.
his business."
As Lipercon was a "labor-only" contractor, the workers it supplied Novelty became
"Sec. 9. Labor-only contracting. - (a) Any person who undertakes to supply workers to an regular employees of the latter.
employer shall be deemed to be engaged in labor-only contracting where such person:
WHEREFORE, the decision of the NLRC is set aside and that of the Labor Arbiter is
"(1) Does not have substantial capital or investment in the form of tools, equipments, reinstated. Novelty Philippines, Inc. is ordered to reinstate the petitioners with
machineries, work premises and other materials; and backwages for one (1) year without qualification or deduction. In case reinstatement is
no longer feasible, respondent Novelty Philippines, Inc. is hereby ordered to grant the
"(2) The workers recruited and placed by such person are performing activities which are
directly related to the principal business or operations of the employer in which workers complainants separation pay equivalent to one (1) month salary for every year of service,
are habitually employed. a fraction of six (6) months to be considered as one (1) whole year, in addition to their
backwages. Costs against respondent Novelty Philippines, Inc.
"(b) Labor-only contracting as defined herein is hereby prohibited and the person acting
as contractor shall be considered merely as an agent or intermediary of the employer SO ORDERED.
Case Title: COCA-COLA BOTTLERS PHILS., INC., Coke, v. ALAN M. AGITO, REGOLO S. OCA on the fact that Interserve was registered with the DOLE as an independent job
III, ERNESTO G. ALARIAO, JR., ALFONSO PAA, JR., DEMPSTER P. ONG, URRIQUIA T. contractor, with total assets amounting to P1,439,785.00 as of 31 December 2001. It was
ARVIN, GIL H. FRANCISCO, and EDWIN M. GOLEZ, Respondents. Interserve that kept and maintained Agito et al.’s employee records, including their
G.R. No. 179546 February 13, 2009 Personal Data Sheets; Contracts of Employment; and remittances to the SSS, Medicare
Justice Chico-Nazario and Pag-ibig Fund, thus, further supporting the LA’s finding that Agito et al. were
employees of Interserve. She ruled that the circulars, rules and regulations which Coke
Facts: Coke is a domestic corporation duly registered with the SEC and engaged in issued from time to time to Agito et al. were not indicative of control as to make the latter
manufacturing, bottling and distributing soft drink beverages and other allied products. its employees. Nevertheless, the LA directed Interserve to pay Agito et al. their pro-
On 15 April 2002, Agito et al. filed before the NLRC two complaints against Coke, rated 13th month benefits for the period of January 2002 until April 2002.
Interserve, Peerless Integrated Services, Inc. (Interserve), Better Builders, Inc., and
Excellent Partners, Inc. for reinstatement with backwages, regularization, nonpayment Aggrieved, Agito et al. filed an appeal with the NLRC. They maintained that contrary to the
of 13th month pay, and damages. The two cases were consolidated. Agito et al. alleged finding of the LA, their work was indispensable to the principal business of Coke. They
that they were salesmen assigned at the Lagro Sales Office of Coke. They had been in the supported their claim with copies of the Delivery Agreement between Coke and TRMD
employ of Coke for years, but were not regularized. Their employment was terminated Incorporated, stating that Coke was engaged in the manufacture, distribution and sale of
on 8 April 2002 without just cause and due process. However, they failed to state the soft drinks and other related products with various plants and sales offices and
reason/s for filing a complaint against Interserve; Peerless Integrated Services, Inc.; warehouses located all over the Philippines. Moreover, Coke supplied the tools and
Better Builders, Inc.; and Excellent Partners, Inc. equipment used by Agito et al. in their jobs such as forklifts, pallet, etc. They were also
required to work in the warehouses, sales offices, and plants of Coke. They pointed out
Coke averred that Agito et al. were employees of Interserve who were tasked to perform that, in contrast, Interserve did not own trucks, pallets cartillas, or any other equipment
contracted services in accordance with the provisions of the Contract of Services necessary in the sale of Coca-Cola products.
executed between Coke and Interserve on 23 March 2002. Said Contract between Coke
and Interserve, covering the period of 1 April 2002 to 30 September 2002, constituted They further averred that Coke exercised control over workers supplied by various
legitimate job contracting, given that the Interserve was a bona fide independent contractors. They cited as an example the case of Raul Arenajo (Arenajo), who, just like
contractor with substantial capital or investment in the form of tools, equipment, and them, worked for Coke, but was made to appear as an employee of the contractor
machinery necessary in the conduct of its business. To prove the status of Interserve as Peerless Integrated Services, Inc. As proof of control by Coke, Agito et al. submitted
an independent contractor, Coke presented the following pieces of evidence: (1) the copies of: (1) a Memorandum dated 11 August 1998 issued by Vicente Dy (Dy), a supervisor
Articles of Incorporation of Interserve; (2) the Certificate of Registration of Interserve of Coke, addressed to Arenajo, suspending the latter from work until he explained his
with the Bureau of Internal Revenue; (3) the Income Tax Return, with Audited Financial disrespectful acts toward the supervisor who caught him sleeping during work hours;
Statements, of Interserve for 2001; and (4) the Certificate of Registration of Interserve as (2) a Memorandum dated 12 August 1998 again issued by Dy to Arenajo, informing the
an independent job contractor, issued by DOLE. latter that the company had taken a more lenient and tolerant position regarding his
offense despite having found cause for his dismissal; (3) Memorandum issued by Dy to
As a result, Coke asserted that Agito et al. were employees of Interserve, since it was the the personnel of Peerless Integrated Services, Inc., requiring the latter to present their
latter which hired them, paid their wages, and supervised their work, as proven by: (1) timely request for leave or medical certificates for their absences; (4) Personnel
their Personal Data Files in the records of Interserve; (2) their Contract of Temporary Workers Schedules, prepared by RB Chua, another supervisor of Coke; (5) Daily Sales
Employment with Interserve; and (3) the payroll records of Interserve. Monitoring Report prepared by Coke; and (6) the Conventional Route System Proposed
Set-up of Coke.
Coke, thus, sought the dismissal of the complaint against it on the ground that the Labor
Arbiter did not acquire jurisdiction over the same in the absence of an employer- NLRC Ruling/Ratio: The NLRC affirmed the LA’s Decision and pronounced that no
employee relationship between Coke and Agito et al. employer-employee relationship existed between Coke and Agito et al. It reiterated the
findings of the LA that Interserve was an independent contractor as evidenced by its
LA Ruling/Ratio: The Labor Arbiter found that Agito et al. were employees of Interserve substantial assets and registration with the DOLE. In addition, it was Interserve which
and not of Coke. She reasoned that the standard put forth in Article 280 of the Labor Code hired and paid Agito et al. wages, as well as paid and remitted their SSS, Medicare, and
for determining regular employment (i.e., that the employee is performing activities that Pag-ibig contributions. They likewise failed to convince the NLRC that the instructions
are necessary and desirable in the usual business of the employer) was not issued and trainings conducted by Coke proved that Coke exercised control over Agito et
determinative of the issue of whether an employer-employee relationship existed al. as their employer.
between the parties. While Agito et al. performed activities that were necessary and
desirable in the usual business or trade of Coke, the LA underscored that their functions Aggrieved once more, Agito et al. sought recourse with the Court of Appeals.
were not indispensable to the principal business of Coke, which was manufacturing and
bottling soft drink beverages and similar products. The LA placed considerable weight
CA Ruling: CA reversed the NLRC Resolution and ruled that Interserve was a labor-only
contractor, with insufficient capital and investments for the services which it was The afore-quoted provision recognizes two possible relations among the parties: (1) the
contracted to perform. With only P510,000.00 invested in its service vehicles and permitted legitimate job contract, or (2) the prohibited labor-only contracting.
P200,000.00 in its machineries and equipment, Interserve would be hard-pressed to
meet the demands of daily soft drink deliveries of Coke in the Lagro area. The Court A legitimate job contract, wherein an employer enters into a contract with a job
Appeals concluded that the respondents used the equipment, tools, and facilities of Coke contractor for the performance of the formers work, is permitted by law. Thus, the
in the day-to-day sales operations. Additionally, the CA determined that Coke had employer-employee relationship between the job contractor and his employees is
effective control over the means and method of Agito et al. work as evidenced by the maintained. In legitimate job contracting, the law creates an employer-employee
Daily Sales Monitoring Report, the Conventional Route System Proposed Set-up, and the relationship between the employer and the contractors employees only for a limited
memoranda issued by the supervisor of Coke addressed to workers, who, like Agito et purpose, i.e., to ensure that the employees are paid their wages. The employer becomes
al., were supposedly supplied by contractors. The appellate court deemed that Agito et jointly and severally liable with the job contractor only for the payment of the employees
al., who were tasked to deliver, distribute, and sell Coca-Cola products, carried out wages whenever the contractor fails to pay the same. Other than that, the employer is
functions directly related and necessary to the main business of Coke. The appellate not responsible for any claim made by the contractors employees.
court finally noted that certain provisions of the Contract of Service between Coke and
Interserve suggested that the latter’s undertaking did not involve a specific job, but On the other hand, labor-only contracting is an arrangement wherein the contractor
rather the supply of manpower. merely acts as an agent in recruiting and supplying the principal employer with workers
for the purpose of circumventing labor law provisions setting down the rights of
Issue/s: Whether Interserve is a legitimate job contractor employees. It is not condoned by law. A finding by the appropriate authorities that a
contractor is a labor-only contractor establishes an employer-employee relationship
SC Ruling/Ratio: The relations which may arise in a situation, where there is an between the principal employer and the contractors employees and the former
employer, a contractor, and employees of the contractor, are identified and becomes solidarily liable for all the rightful claims of the employees.
distinguished under Article 106 of the Labor Code:
“Article 106. Contractor or subcontractor. - Whenever an employer enters into Section 5 of the Rules Implementing Articles 106-109 of the Labor Code, as amended,
a contract with another person for the performance of the formers work, the provides the guidelines in determining whether labor-only contracting exists:
employees of the contractor and of the latters subcontractor, if any, shall be
paid in accordance with the provisions of this Code. Section 5. Prohibition against labor-only contracting. Labor-only contracting
is hereby declared prohibited. For this purpose, labor-only contracting shall
In the event that the contractor or subcontractor fails to pay the wages of his refer to an arrangement where the contractor or subcontractor merely
employees in accordance with this Code, the employer shall be jointly and recruits, supplies, or places workers to perform a job, work or service for a
severally liable with his contractor or subcontractor to such employees to the principal, and any of the following elements are [is] present:
extent of the work performed under the contract, in the same manner and
extent that he is liable to employees directly employed by him. i) The contractor or subcontractor does not have substantial capital or
investment which relates to the job, work, or service to be performed and the
The Secretary of Labor may, by appropriate regulations, restrict or prohibit the employees recruited, supplied or placed by such contractor or subcontractor
contracting out of labor to protect the rights of workers established under this are performing activities which are directly related to the main business of the
Code. In so prohibiting or restriction, he may make appropriate distinctions principal; or
between labor-only contracting and job contracting as well as differentiations
within these types of contracting and determine who among the parties ii) The contractor does not exercise the right to control the performance
involved shall be considered the employer for purposes of this Code, to prevent of the work of the contractual employee.
any violation or circumvention of any provision of this Code.
The foregoing provisions shall be without prejudice to the application of Article
There is labor-only contracting where the person supplying workers to an 248(C) of the Labor Code, as amended.
employee does not have substantial capital or investment in the form of tools,
equipment, machineries, work premises, among others, and the workers Substantial capital or investment refers to capital stocks and subscribed
recruited and placed by such persons are performing activities which are capitalization in the case of corporations, tools, equipment, implements,
directly related to the principal business of such employer. In such cases, the machineries and work premises, actually and directly used by the contractor
person or intermediary shall be considered merely as an agent of the employer or subcontractor in the performance or completion of the job, work, or service
who shall be responsible to the workers in the same manner and extent as if contracted out.
the latter were directly employed by him.”
The right to control shall refer to the right reversed to the person for whom the distribution and sale of Coca-Cola products, is clearly indispensable to the principal
services of the contractual workers are performed, to determine not only the business of Coke. The repeated re-hiring of some of the Agito et al. supports this finding.
end to be achieved, but also the manner and means to be used in reaching that Coke also does not contradict Agito et al.’s allegations that the former has Sales
end. (Emphasis supplied.) Departments and Sales Offices in its various offices, plants, and warehouses; and that
Coke hires Regional Sales Supervisors and District Sales Supervisors who supervise
When there is labor-only contracting, Section 7 of the same implementing rules, and control the salesmen and sales route helpers.
describes the consequences thereof:
As to the supposed substantial capital and investment required of an independent job
Section 7. Existence of an employer-employee relationship.The contractor or contractor, Coke calls the attention of the Court to the authorized capital stock of
subcontractor shall be considered the employer of the contractual employee Interserve amounting to P2,000,000.00. It cites as authority Filipinas Synthetic Fiber
for purposes of enforcing the provisions of the Labor Code and other social Corp. v. NLRC and Frondozo v. NLRC, where the contractors authorized capital stock of
legislation. The principal, however, shall be solidarily liable with the contractor P1,600,000.00 and P2,000,000.00, respectively, were considered substantial for the
in the event of any violation of any provision of the Labor Code, including the purpose of concluding that they were legitimate job contractors. Coke also refers to Neri
failure to pay wages. v. NLRC where it was held that a contractor ceases to be a labor-only contractor by
having substantial capital alone, without investment in tools and equipment.
The principal shall be deemed the employer of the contractual employee in any
of the following case, as declared by a competent authority: This Court is unconvinced.

a. where there is labor-only contracting; or At the outset, the Court clarifies that although Interserve has an authorized capital stock
b. where the contracting arrangement falls within the prohibitions amounting to P2,000,000.00, only P625,000.00 thereof was paid up as of 31 December
provided in Section 6 (Prohibitions) hereof. 2001. The Court does not set an absolute figure for what it considers substantial capital
for an independent job contractor, but it measures the same against the type of work
According to the foregoing provision, labor-only contracting would give rise to: (1) the which the contractor is obligated to perform for the principal. However, this is rendered
creation of an employer-employee relationship between the principal and the impossible in this case since the Contract between Coke and Interserve does not even
employees of the contractor or sub-contractor; and (2) the solidary liability of the specify the work or the project that needs to be performed or completed by the latter’s
principal and the contractor to the employees in the event of any violation of the Labor employees, and uses the dubious phrase tasks and activities that are considered
Code. contractible under existing laws and regulations. Even in its pleadings, Coke carefully
sidesteps identifying or describing the exact nature of the services that Interserve was
Coke argues that there could not have been labor-only contracting, since Agito et al. did obligated to render to Coke. The importance of identifying with particularity the work or
not perform activities that were indispensable to its principal business. And, even task which Interserve was supposed to accomplish for Coke becomes even more
assuming that they did, such fact alone does not establish an employer-employee evident, considering that the Articles of Incorporation of Interserve states that its
relationship between Coke and Agito et al., since they were unable to show that Coke primary purpose is to operate, conduct, and maintain the business of janitorial and allied
exercised the power to select and hire them, pay their wages, dismiss them, and control services. But Agito et al. were hired as salesmen and leadman for Coke. The Court
their conduct. But the SC is not convinced. The law clearly establishes an employer- cannot, under such ambiguous circumstances, make a reasonable determination if
employee relationship between the principal employer and the contractors employee Interserve had substantial capital or investment to undertake the job it was contracting
upon a finding that the contractor is engaged in labor-only contracting. Article 106 of the with Coke.
Labor Code categorically states: There is labor-only contracting where the person
supplying workers to an employee does not have substantial capital or investment in the In Vinoya v. NLRC, the Court clarified that it was not enough to show substantial
form of tools, equipment, machineries, work premises, among others, and the workers capitalization or investment in the form of tools, equipment, machinery and work
recruited and placed by such persons are performing activities which are directly premises, etc., to be considered an independent contractor. In fact, jurisprudential
related to the principal business of such employer. Thus, performing activities directly holdings were to the effect that in determining the existence of an independent
related to the principal business of the employer is only one of the two indicators that contractor relationship, several factors may be considered, such as, but not necessarily
labor-only contracting exists; the other is lack of substantial capital or investment. The confined to, whether the contractor was carrying on an independent business; the
Court finds that both indicators exist in the case at bar. nature and extent of the work; the skill required; the term and duration of the
relationship; the right to assign the performance of specified pieces of work; the control
Agito et al. worked for Coke as salesmen, with the exception of respondent Gil Francisco and supervision of the workers; the power of the employer with respect to the hiring,
whose job was designated as leadman. In the Delivery Agreement between Coke and firing and payment of the workers of the contractor; the control of the premises; the duty
TRMD Incorporated, it is stated that Coke is engaged in the manufacture, distribution and to supply premises, tools, appliances, materials and labor; and the mode, manner and
sale of softdrinks and other related products. The work of Agito et al., constituting terms of payment.
WHEREAS, the CLIENT is desirous of utilizing the services and facilities of the
Insisting that Interserve had substantial investment, Coke assails, for being purely CONTRACTOR for emergency needs, rush jobs, peak product loads, temporary,
speculative, the finding of the Court of Appeals that the service vehicles and equipment seasonal and other special project requirements the extent that the available
of Interserve, with the values of P510,000.00 and P200,000.00, respectively, could not work of the CLIENT can properly be done by an independent CONTRACTOR
have met the demands of the Coca-Cola deliveries in the Lagro area. permissible under existing laws and regulations;
Coke fails to persuade the Court.
WHEREAS, the CONTRACTOR has offered to perform specific jobs/works at the
The contractor, not the employee, has the burden of proof that it has the substantial CLIENT as stated heretofore, under the terms and conditions herein stated, and
capital, investment, and tool to engage in job contracting. Although not the contractor the CLIENT has accepted the offer.
itself (since Interserve no longer appealed the judgment against it by the Labor Arbiter),
said burden of proof herein falls upon Coke who is invoking the supposed status of NOW THEREFORE, for and in consideration of the foregoing premises and of the
Interserve as an independent job contractor. Noticeably, Coke failed to submit evidence mutual covenants and stipulations hereinafter set forth, the parties have
to establish that the service vehicles and equipment of Interserve, valued at P510,000.00 hereto have stated and the CLIENT has accepted the offer:
and P200,000.00, respectively, were sufficient to carry out its service contract with Coke.
Certainly, Coke could have simply provided the courts with records showing the 1. The CONTRACTOR agrees and undertakes to perform and/or provide for the
deliveries that were undertaken by Interserve for the Lagro area, the type and number CLIENT, on a non-exclusive basis for tasks or activities that are considered
of equipment necessary for such task, and the valuation of such equipment. Absent contractible under existing laws and regulations, as may be needed by the
evidence which a legally compliant company could have easily provided, the Court will CLIENT from time to time.
not presume that Interserve had sufficient investment in service vehicles and
equipment, especially since respondents allegation that they were using equipment, 2. To carry out the undertakings specified in the immediately preceding
such as forklifts and pallets belonging to Coke, to carry out their jobs was paragraph, the CONTRACTOR shall employ the necessary personnel like Route
uncontroverted. Helpers, Salesmen, Drivers, Clericals, Encoders & PD who are at least
Technical/Vocational courses graduates provided with adequate uniforms and
In sum, Interserve did not have substantial capital or investment in the form of tools, appropriate identification cards, who are warranted by the CONTRACTOR to be
equipment, machineries, and work premises; and respondents, its supposed so trained as to efficiently, fully and speedily accomplish the work and services
employees, performed work which was directly related to the principal business of undertaken herein by the CONTRACTOR. The CONTRACTOR represents that its
Coke. It is, thus, evident that Interserve falls under the definition of a labor-only personnel shall be in such number as will be sufficient to cope with the
contractor, under Article 106 of the Labor Code; as well as Section 5(i) of the Rules requirements of the services and work herein undertaken and that such
Implementing Articles 106-109 of the Labor Code, as amended. personnel shall be physically fit, of good moral character and has not been
convicted of any crime. The CLIENT, however, may request for the replacement
The Court, however, does not stop at this finding. It is also apparent that Interserve is a of the CONTRACTORS personnel if from its judgment, the jobs or the projects
labor-only contractor under Section 5(ii)[44] of the Rules Implementing Articles 106-109 being done could not be completed within the time specified or that the quality
of the Labor Code, as amended, since it did not exercise the right to control the of the desired result is not being achieved.
performance of the work of respondents.
3. It is agreed and understood that the CONTRACTORS personnel will comply
The lack of control of Interserve over Agito et al. can be gleaned from the Contract of with CLIENT, CLIENTS policies, rules and regulations and will be subjected on-
Services between Interserve (as the CONTRACTOR) and Coke (as the CLIENT), pertinent the-spot search by CLIENT, CLIENTS duly authorized guards or security men
portions of which are reproduced below: on duty every time the assigned personnel enter and leave the premises during
the entire duration of this agreement.
WHEREAS, the CONTRACTOR is engaged in the business, among others, of
performing and/or undertaking, managing for consideration, varied projects, 4. The CONTRACTOR further warrants to make available at times relievers
jobs and other related management-oriented services; and/or replacements to ensure continuous and uninterrupted service as in the
case of absences of any personnel above mentioned, and to exercise the
WHEREAS, the CONTRACTOR warrants that it has the necessary capital, necessary and due supervision over the work of its personnel.
expertise, technical know-how and a team of professional management group
and personnel to undertake and assume the responsibility to carry out the Paragraph 3 of the Contract specified that the personnel of contractor Interserve, which
above mentioned project and services; included Agito, et al., would comply with CLIENT as well as CLIENTs policies, rules and
regulations. It even required Interserve personnel to subject themselves to on-the-spot
searches by Coke or its duly authorized guards or security men on duty every time the
said personnel entered and left the premises of Coke. Said paragraph explicitly allied services. The delivery and distribution of Coca-Cola products, the work for which
established the control of Coke over the conduct of Agito et al. Although under paragraph Agito et al. were employed and assigned to Coke, were in no way allied to janitorial
4 of the same Contract, Interserve warranted that it would exercise the necessary and services. While the DOLE may have found that the capital and/or investments in tools and
due supervision of the work of its personnel, there is a dearth of evidence to demonstrate equipment of Interserve were sufficient for an independent contractor for janitorial
the extent or degree of supervision exercised by Interserve over Agito et al. or the services, this does not mean that such capital and/or investments were likewise
manner in which it was actually exercised. There is even no showing that Interserve had sufficient to maintain an independent contracting business for the delivery and
representatives who supervised their work while they were in the premises of Coke. distribution of Coca-Cola products.

Also significant was the right of Coke under paragraph 2 of the Contract to request the With the finding that Interserve was engaged in prohibited labor-only contracting, Coke
replacement of the CONTRACTORS personnel. True, this right was conveniently qualified shall be deemed the true employer of Agito et al. As regular employees of Coke, they
by the phrase if from its judgment, the jobs or the projects being done could not be cannot be dismissed except for just or authorized causes, none of which were alleged or
completed within the time specified or that the quality of the desired result is not being proven to exist in this case, the only defense of Coke against the charge of illegal
achieved, but such qualification was rendered meaningless by the fact that the Contract dismissal being that they were not its employees. Records also failed to show that Coke
did not stipulate what work or job the personnel needed to complete, the time for its afforded Agito et al. the twin requirements of procedural due process, i.e., notice and
completion, or the results desired. The said provision left a gap which could enable Coke hearing, prior to their dismissal. They were not served notices informing them of the
to demand the removal or replacement of any employee in the guise of his or her inability particular acts for which their dismissal was sought. Nor were they required to give their
to complete a project in time or to deliver the desired result. The power to recommend side regarding the charges made against them. Certainly, their dismissal was not
penalties or dismiss workers is the strongest indication of a companys right of control carried out in accordance with law and, therefore, illegal.
as direct employer.
Given that they were illegally dismissed by Coke, they are entitled to reinstatement, full
Paragraph 4 of the same Contract, in which Interserve warranted to Coke that the former backwages, inclusive of allowances, and to their other benefits or the monetary
would provide relievers and replacements in case of absences of its personnel, raises equivalents thereof computed from the time their compensations were withheld from
another red flag. An independent job contractor, who is answerable to the principal only them up to the time of their actual reinstatement, as mandated under Article 279 of the
for the results of a certain work, job, or service need not guarantee to said principal the Labor Code,.
daily attendance of the workers assigned to the latter. An independent job contractor
would surely have the discretion over the pace at which the work is performed, the Dispositive Portion: IN VIEW OF THE FOREGOING, the instant Petition is DENIED. The
number of employees required to complete the same, and the work schedule which its Court AFFIRMS WITH MODIFICATION the Decision dated 19 February 2007 of the Court of
employees need to follow. Appeals in CA-G.R. SP No. 85320. The Court DECLARES that respondents were illegally
dismissed and, accordingly, ORDERS petitioner to reinstate them without loss of
As the Court previously observed, the Contract of Services between Interserve and Coke seniority rights, and to pay them full back wages computed from the time their
did not identify the work needed to be performed and the final result required to be compensation was withheld up to their actual reinstatement.
accomplished. Instead, the Contract specified the type of workers Interserve must
provide Coke (Route Helpers, Salesmen, Drivers, Clericals, Encoders & PD) and their
qualifications (technical/vocational course graduates, physically fit, of good moral
character, and have not been convicted of any crime). The Contract also states that, to
carry out the undertakings specified in the immediately preceding paragraph, the
CONTRACTOR shall employ the necessary personnel, thus, acknowledging that
Interserve did not yet have in its employ the personnel needed by Coke and would still
pick out such personnel based on the criteria provided by Coke. In other words,
Interserve did not obligate itself to perform an identifiable job, work, or service for Coke,
but merely bound itself to provide the latter with specific types of employees. These
contractual provisions strongly indicated that Interserve was merely a recruiting and
manpower agency providing Coke with workers performing tasks directly related to the
latters principal business.

The certification issued by the DOLE stating that Interserve is an independent job
contractor does not sway this Court to take it at face value, since the primary purpose
stated in the Articles of Incorporation of Interserve is misleading. According to its
Articles of Incorporation, the principal business of Interserve is to provide janitorial and
G.R. No. 174912: July 24, 2013 In the present case, the alleged violation of the union shop agreement in the CBA, even
assuming it was malicious and flagrant, is not a violation of an economic provision in the
BPI EMPLOYEES UNION-DAVAO CITY-FUBU (BPIEU-DAVAO CITY-FUBU), Petitioner,v. BANK agreement. The provisions relied upon by the Union were those articles referring to the
OF THE PHILIPPINE ISLANDS (BPI), and BPI OFFICERS CLARO M. REYES, CECIL CONANAN and recognition of the union as the sole and exclusive bargaining representative of all rank-and-
GEMMA VELEZ, Respondents. file employees, as well as the articles on union security, specifically, the maintenance of
membership in good standing as a condition for continued employment and the union shop
MENDOZA, J.: clause. It failed to take into consideration its recognition of the banks exclusive rights and
FACTS: prerogatives, likewise provided in the CBA, which included the hiring of employees,
promotion, transfers, and dismissals for just cause and the maintenance of order, discipline
BPI Operations Management Corporation (BOMC), which was created pursuant to Central and efficiency in its operations.
Bank Circular No. 1388, Series of 1993 (CBP Circular No. 1388, 1993), and primarily engaged
in providing and/or handling support services for banks and other financial institutions, is a The Union, however, insists that jobs being outsourced to BOMC were included in the
subsidiary of the Bank of Philippine Islands (BPI) operating and functioning as an entirely existing bargaining unit, thus, resulting in a reduction of a number of positions in such unit.
separate and distinct entity. The reduction interfered with the employees right to self-organization because the power of
a union primarily depends on its strength in number.
A service agreement between BPI and BOMC was initially implemented in BPIs Metro Manila
branches. In this agreement, BOMC undertook to provide services such as check clearing, It is incomprehensible how the "reduction of positions in the collective bargaining unit"
delivery of bank statements, fund transfers, card production, operations accounting and interferes with the employees right to self-organization because the employees themselves
control, and cash servicing, conformably with BSP Circular No. 1388. Not a single BPI were neither transferred nor dismissed from the service. In the case at hand, the union has
employee was displaced and those performing the functions, which were transferred to not presented even an iota of evidence that petitioner bank has started to terminate certain
BOMC, were given other assignments. employees, members of the union. In fact, what appears is that the Bank has exerted utmost
diligence, care and effort to see to it that no union member has been terminated. In the
The Manila chapter of BPI Employees Union (BPIEU-Metro ManilaFUBU) then filed a process of the consolidation or merger of the two banks which resulted in increased
complaint for unfair labor practice (ULP). The Labor Arbiter (LA) decided the case in favor of diversification of functions, some of these non-banking functions were merely transferred to
the union. The decision was, however, reversed on appeal by the NLRC. BPIEU-Metro Manila- the BOMC without affecting the union membership.
FUBU filed a petition for certiorari before the CA which denied it, holding that BPI transferred
the employees in the affected departments in the pursuit of its legitimate business. It is to be emphasized that contracting out of services is not illegal per se. It is an exercise of
business judgment or management prerogative. Absent proof that the management acted in
The service agreement was likewise implemented in Davao City. Later, a merger between BPI a malicious or arbitrary manner, the Court will not interfere with the exercise of judgment by
and Far East Bank and Trust Company (FEBTC) took effect on April 10, 2000 with BPI as the an employer. In this case, bad faith cannot be attributed to BPI because its actions were
surviving corporation. Thereafter, BPIs cashiering function and FEBTCs cashiering, distribution authorized by CBP Circular No. 1388, Series of 1993 issued by the Monetary Board of the
and bookkeeping functions were handled by BOMC. Consequently, twelve (12) former FEBTC then Central Bank of the Philippines (now Bangko Sentral ng Pilipinas).
employees were transferred to BOMC to complete the latters service complement.
DENIED.
BPI Davaos rank and file collective bargaining agent, BPI Employees Union-Davao City-FUBU
(Union), objected to the transfer of the functions and the twelve (12) personnel to BOMC
contending that the functions rightfully belonged to the BPI employees and that the Union
was deprived of membership of former FEBTC personnel who, by virtue of the merger, would
have formed part of the bargaining unit represented by the Union pursuant to its union shop
provision in the CBA.

ISSUE: Whether or not the act of BPI to outsource the cashiering, distribution and
bookkeeping functions to BOMC is in conformity with the law and the existing CBA.

HELD: Yes.

Labor Law- only gross violations of the economic provisions of the CBA are treated as ULP.
Otherwise, they are mere grievances.
Diamond Farms Inc. v. Southern Philippines Federation of Labor (SPFL) Workers DFI is the employer of respondent workers. This case involves job contracting, a labor
G.R. Nos. 173254-55 arrangement expressly allowed by law. Contracting or subcontracting is an
Feb 17, 2016 arrangement whereby a principal agrees to put our or farm out with a contractor or
subcontractor the performance or completion of specific job. work or service within a
FACTS: Diamond Farms owns an 800-hectare banana plantation in Davao. Pursuant to definite or predetermined period, regardless of whether such job, work, service is to be
R.A. No. 6657 or the Comprehensive Agrarian Reform Law 1988 (CARL) commercial performed or completed within or outside the premises of the principal. Article 106 of
farms shall be subject to compulsory acquisition and distribution these the original the Labor Code the relation which may aries between an employer, a contractor and the
plantation was covered by the law. However the Department of Agrarian Reform (DAR) contractor’s employees. The Omnibus Rules Implementing the Labor Code
granted DFI a deferment privilege to continue operation till 1980. Due to marketing distinguishes between permissible job contracting (or independent contractorship)
problems and observance of “lay-follow” or the resting of a parcel of land for a certain and
period of time after exhaustive utilization, DFI closed some areas of operation and laid labor-only contracting. Job contracting is permissible under the Code if the conditions
off employees. These employees petitioner DAR to cancel DFI’s deferment privilege. are met:
The DAR recalled the deferment privilege pursuant to CARL. (a) The contractor carries on an independent business and undertakes the contract
In order to minimize losses, DFI offered to give up its rights and interest over the work on his own account under his own responsibility according to his own manner and
original plantation in favor of the government by was of a Voluntary Offer to Sell. DAR method
accepted but only to 689.88 hectares of disposition, and the remaining 200 hectares (b) The contractor has substantial capital or investment in the form of tools, equipment,
were retained by DFI. The awarded plantation was turned over to qualified agrarian machineries, work premises and other materials.
reform beneficiaries under the CARL and were the same farmers who were working in
the original plantation. They subsequently organized themselves as a multi-purpose In contrast, job contracting shall be deemed as labor-only contracting an arrangement
cooperative “DARBMUPCO”. prohibited by law, if a person who undertakes to supply workers to an employer:
On 1996, DARBMUPCO entered into a Banana Production and Purchase Agreement (1) Does not have substantial capital or investment in the form of tools, equipment,
(BPPA) with DFI. Under the BPPA, DARBMUPCO and its members as owners of the machineries, work premises
awarded plantation agreed to grow and cultivate only high grade quality exportable (2) Workers recruited perform activity directly related to the principal business of
bananas to be sold exclusively to DFI—this was effective for 10 years. Both parties employer
entered into the Supplemental to Memorandum Agreement (SMA). The SMA stated that As a general rule, a contractor is presumed to be labor-only contractor, unless such
DFI shall take care of the labor cost arising from the packaging operation, cable contractor overcomes the burden of proving that it had the substantial capital,
maintenance, irrigation pump and irrigation maintenance. From the start, DARBMUPCO investment, tools and the like.
was hampered by lack of manpower since some of its members were not willing to There is no evidence showing that respondents-contractors are independent
work. contractor.
Hence, to assist DARBMUPCO, DFI engaged the services of respondent contractors The respondent-contractor, DFI and DARBMUPCO did not offer any proof that
(SPFL) who recruited workers. The engagement of respondent workers started series respondent contractors were not engaged in labor-only contracting.in the case of Caro
of labor disputes. v. Rilloraza, if the employer claims that the workmen is an independent contractor, for
Souther Philippine Federation of Labor (SPFL)—a legitimate labor organization with a whose acts he is not responsible, the burden is on him to show his independence.
local chapter in the plantation filed a petition for certification election in the office of the To supply its argument that respondent-contractors are the employers of
Med-Arbiter in Davao City. SPFL filed the petition on behalf of some 400 workers respondentworkers and not merely labor-only contractors,DFI should have presented
“jointly employed by DFI and DARBMUPCO working in the awarded plantation. proof showing that respondent-contractor carry on an independent business and have
DARBMUPCO and DFI denied that they are employers of the respondent-workers. The sufficient capitalization. The record shows that there is no attempt on the part of DFI to
Med-Arbiter granted the petition for certification election, It directed the conduct of substantiate its argument. DFI cannot cite the resolution of the NLRC as basis since
certification election and declared that DARBMUPCO was the employer of the nowhere does it say that respondent-contractors are independent contractors.
respondent-workers.
DARBMUPCO appealed the case stating that DFI is the employer of SPFL. The Sec. of Respondent-contractor even admitted that they are in labor-only contracting in their (1)
DOLE declared such. The CA stated that the DFI was the statutory employer of all formal appearance of counsel and motion for exclusion of individual party-
respondent-workers. respondents
(2) Verified explanation and memorandum filed before this court. They admitted that
ISSUE: they do not have substantial capital or investment in the form of tools, equipment,
(1) Whether or not DFI or DARBMUPCO is the statutory employer of respondent machineries, work premises and other materials and they rectified workers to perform
contractors—DFI activities directly related to the principal operation of their employer. These admission
are legally being on respondent-contractors and need no evidence to prove them.
HELD:
There exists an employer-employee relationship between the principal DFI and the Marketing Division Manager.8 Buenviaje assumed this position as early as
workers, respondent SPFL. DFI does not deny that it engaged the services of the the time of the creation of the Marketing
respondent-contractors. It does not dispute the claims of respondent-contractors that Division.9ChanRoblesVirtualawlibrary
they sent their billing to DFI for payment and that DFI’s manager and personnel are in
close consultation with the respondent-contractors. On January 5, 2004, Apostol filed his Certificate of Candidacy as Governor
for the province of Leyte, yet continued to discharge his functions as
DFI cannot argue that DARBMUPCO is the principal of the respondent-contractors President in PNOC-EDC.10 Buenviaje also continued to perform her duties
because it owns the awarded plantation where they work. It is immaterial whether as Assistant to the Chairman/President and Marketing Division Manager in
DARBMUPCO owns the awarded plantation. In the case of Alilin v. Petron Corporation PNOC-EDC.11ChanRoblesVirtualawlibrary
the presence of the power of control on the part of the principal over the worker prove
the employer-employee relationship between the former and the latter. DFI also On February 2, 2004, Paul Aquino (Aquino), the new President of PNOC-
exercises control through its manager and and supervisors provides for the work EDC, appointed Buenviaje to the position of Senior Manager for Marketing
assignments and performance targets of the respondent-workers. The managers and Division effective February 1, 2004.12 The appointment letter partly
supervisors also have the power to directly hire and terminate the respondent- provides:chanRoblesvirtualLawlibrary
workers. By copy of this letter, HRMD [Human Resources Management Division] is
instructed to amend your present employment status from your present
Evidently, DFI wields control over the worker. position as Assistant to the President (co-terminus) to regular status and
The stipulation in the BPPA that respondent-workers are not employees of DFI is not as such you will be entitled to all the rights and privileges granted to your
controlling as the proven facts show otherwise. The law prevails over the stipulations new position under the company's benefit policies subject to existing rules
of the parties. and regulations. This appointment is subject to confirmation by your
immediate superior based on your performance during the next six
months. x x x For record purposes, please take note that your regular
G.R. Nos. 183200-01, June 29, 2016
status is retroactive to July 1, 2001. This date will be used for the
computation of your service credits, retirement and other company
PHILIPPINE NATIONAL OIL COMPANY-ENERGY DEVELOPMENT benefits allowed under company policy.13cralawred
CORPORATION AND/OR PAUL AQUINO AND ESTER R. Pursuant to the instructions in the appointment letter, Buenviaje affixed
GUERZON, Petitioners, v. AMELYN A. BUENVIAJE, Respondent. her signature to the letter, signifying that she has read and understood its
JARDELEZA, J.: contents.14ChanRoblesVirtualawlibrary

Before us are consolidated petitions for review on certiorari1 of the In line with PNOC-EDCs policies, Buenviaje was subjected to a
Decision2 dated October 31, 2007 and Resolution3 dated June 3, 2008 of performance appraisal during the first week of May 2004.15 She received a
the Court of Appeals (CA) in CA-G.R. S.P. Nos. 94359 and 94458. The CA satisfactory grade of three (3).16 In her subsequent performance appraisal
partially modified the Resolutions4 of the National Labor Relations covering the period of May 1, 2004 to June 30, 2004, she received an
Commission (NLRC) dated September 27, 2005 and January 31, 2006, unsatisfactory grade of four (4).17 Thus, Ester Guerzon (Guerzon), Vice
which in turn partially modified the Decision5 of the Labor Arbiter dated President for Corporate Affairs of PNOC-EDC, informed Buenviaje that she
December 10, 2004. did not qualify for regular employment.18 PNOC-EDC, through Guerzon,
communicated in writing to Buenviaje her non-confirmation of
The Facts appointment as well as her separation from the company effective July 31,
2004.19 On July 2, 2004, Buenviaje gave her written comments on the
Philippine National Oil Company-Energy Development Corporation (PNOC- results of her second performance appraisal.20 In reply, PNOC-EDC sent
EDC) hired Amelyn Buenviaje (Buenviaje) as Assistant to the then her two (2) more letters reiterating her non-confirmation and separation
Chairman/President and Chief Executive Officer Sergio A.F. Apostol from the company.21 Aquino also issued a Memorandum to Buenviaje
(Apostol), her father. Buenviaje's employment contract provided that she instructing her to prepare a turnover report before her physical move-
will serve until June 30, 2004 or co-terminous with the tenure of Apostol, out.22ChanRoblesVirtualawlibrary
whichever comes first.6ChanRoblesVirtualawlibrary
Buenviaje responded by filing a complaint before the Labor Arbiter for
On August 4, 2003, Apostol approved the creation of PNOC-EDC's new illegal dismissal, unpaid 13thmonth pay, illegal deduction with claim for
Marketing Division composed of thirty (30) positions. Seven (7) of these moral as well as exemplary damages, including attorney's fees and
thirty (30) positions were also newly created,7 one of which was that of a backwages.23ChanRoblesVirtualawlibrary
The Ruling of the Labor Arbiter and approval of Aquino. Consequently, for lack of the required approval,
the second evaluation could not serve as a valid basis to remove
The Labor Arbiter rendered a decision in favor of Buenviaje, the dispositive Buenviaje.27ChanRoblesVirtualawlibrary
portion of which states:chanRoblesvirtualLawlibrary
WHEREFORE, premises considered, judgment is hereby rendered Both parties appealed to the NLRC.
declaring complainant a regular employee. As a consequence thereof, her
dismissal without any basis is hereby deemed illegal. Respondents PNOC- The Ruling of the National Labor Relations Commission
Energy Development Corporation, and/or Paul Aquino and Ester R.
Guerzon are hereby ordered to reinstate complainant to her former In its Resolution28 dated September 27, 2005, the NLRC
position without loss of seniority rights and other benefits and with full ruled:chanRoblesvirtualLawlibrary
backwages reckoned from August 1, 2004 up to her actual or payroll WHEREFORE, premises considered, the appeal is partly GRANTED and the
reinstatement, which as of this date is in the amount of P718,260.40. Decision dated 10 December 2004 is hereby MODIFIED ordering
respondent-appellant PNOC-Energy Development Corporation to pay
Further, for having acted with manifest bad faith and given the extent of complainant-appellee financial assistance in the amount of P229,681.35
the damage done to complainant who occupies a high managerial position, only and her accrued wages in the amount of P1,224,967.28 for the period
respondents are jointly and severally ordered to pay complainant moral covering December 2004, the date of the decision ordering her
damages in the amount of P1,000,000.00 and exemplary damages in the reinstatement until the date of this Resolution. The order to return to
amount of P500,000.00. complainant-appellee the amount of P51,692.72, which represents
deduction from her salary and not raised on appeal, STANDS. Finally, the
Finally, respondents are hereby ordered to return to complainant the award of moral and exemplary damages and attorney's fees, as well as the
amount of P51,692.72, which they illegally deducted from her last salary joint and solidarily (sic) liability of individual respondents Paul A. Aquino
and to pay the sum equivalent to ten percent of the judgment award as and Ester R. Guerzon are hereby DELETED.
and by way of attorney's fees.
SO ORDERED.29 (Emphasis in the original.)cralawred
SO ORDERED.24 (Emphasis in the original.)cralawred The NLRC agreed with the Labor Arbiter that Buenviaje was a regular
The Labor Arbiter held that Buenviaje was a regular employee because her employee of PNOC-EDC, noting that the terms of her appointment
appointment letter clearly says so. Any doubt caused by the statement in expressly grants a regular status of employment.30 The NLRC also found
the appointment letter that Buenviaje's appointment was subject to that PNOC-EDC admitted that Buenviaje has been performing the functions
confirmation must be resolved against PNOC-EDC. In addition, PNOC-EDC of a Marketing Division Manager for more than six (6) months before she
failed to prove that reasonable standards were explained to Buenviaje at was formally appointed to the said position.31 Nevertheless, the NLRC
the time of her engagement, thusly negating PNOC-EDC's claim that she ruled that she was not illegally dismissed because she did not enjoy
was merely a probationary employee. The Labor Arbiter noted that PNOC- security of tenure.32 The NLRC noted that the condition in Buenviaje's
EDC even admitted that the alleged standards were only set and discussed appointment letter, which provided that her appointment is subject to
with Buenviaje more than a month after her actual confirmation by her immediate superior based on her performance during
appointment.25ChanRoblesVirtualawlibrary the next six (6) months, was clear and understood by her when she affixed
her signature to the appointment letter.33 The NLRC concluded that only
The Labor Arbiter further ruled that PNOC-EDC also failed to explain why upon confirmation of her appointment will Buenviaje enjoy the right to
Buenviaje was allowed to enjoy benefits that were supposed to be security of tenure.34 As it was, PNOC-EDC found her performance
exclusive for regular employees. As a regular employee, therefore, unsatisfactory and Buenviaje failed to disprove these findings. Therefore,
Buenviaje could only be dismissed for any of the just or authorized causes Buenviaje failed to complete her appointment as a regular employee and
under Articles 282 and 28326 of the Labor Code. Since the cause for her non-confirmation cannot be considered as an illegal
Buenviaje's dismissal was not included in any of the grounds enumerated dismissal.35ChanRoblesVirtualawlibrary
in either Article, she was considered illegally dismissed. The Labor Arbiter
found Guerzon and Aquino to have acted in bad faith due to their failure to With respect to Buenviaje's prayer for moral and exemplary damages, and
explain the standards to Buenviaje, as well as why the evaluation form for attorney's fees, the NLRC found no basis to grant the same. The NLRC also
regular employees was used in her evaluation. They also failed to respond found no basis for the solidary liability of Aquino and
to Buenviaje's allegation that the second evaluation was done in bad faith Guerzon.36ChanRoblesVirtualawlibrary
to serve as an excuse in dismissing her. The Labor Arbiter noted that the
second evaluation appeared irregular because it did not bear the signature Both parties asked the NLRC to reconsider its Resolution, but the NLRC
denied their motions. Thus, both parties filed their petitions V. Whether Aquino and Guerzon should be held jointly and severally
for certiorari with the CA. liable to Buenviaje.
Our Ruling
The Ruling of the Court of Appeals
Buenviaje was a permanent employee
The CA partially modified the Resolution of the NLRC. The dispositive
portion of the CA Decision37dated October 31, 2007 Buenviaje was hired as a Marketing Division Manager, a position that
reads:chanRoblesvirtualLawlibrary performs activities that are usually necessary and desirable to the business
WHEREFORE, in view of all the foregoing, the September 27, 2005 and of PNOC-EDC and is thusly, regular. As an employer, PNOC-EDC has an
January 31, 2006 Resolutions of the NLRC are MODIFIED as follows: exclusive management prerogative to hire someone for the position, either
on a permanent status right from the start or place him first on probation.
For having been illegally dismissed, petitioner Amelyn Buenviaje is entitled In either case, the employee's right to security of tenure immediately
to receive a separation pay equivalent to 1/2 month pay for every year of attaches at the time of hiring.41 As a permanent employee, he may only be
service (with a fraction of at least 6 months considered one whole year) in validly dismissed for a just42 or authorized43 cause. As a probationary
lieu of reinstatement. In addition she is also to receive full backwages employee, he may also be validly dismissed for a just or authorized cause,
inclusive of allowances and other benefits or their monetary equivalent, or when he fails to qualify as a regular employee in accordance with
computed from the time the compensation was withheld up to the finality reasonable standards made known to him by the employer at the time of
of this decision. his engagement.44 Apart from the protection this last ground in the
dismissal of a probationary employee affords the employee, it is also in
The other awards in the NLRC decision as well as the deletion of the joint line with the right or privilege of the employer to choose who will be
and solidary liabilities of Paul A. Aquino and Ester R. Guerzon are hereby accorded with regular or permanent status and who will be denied
AFFIRMED. employment after the period of probation. It is within the exercise of this
right that the employers may set or fix a probationary period within which
SO ORDERED.38 (Emphasis in the original.)cralawred it may test and observe the employee's conduct before hiring him
The CA found no reason to disturb the findings of both the Labor Arbiter permanently.45ChanRoblesVirtualawlibrary
and the NLRC that Buenviaje was a regular employee of PNOC-EDC.
However, it disagreed with the NLRC's ruling that Buenviaje failed to Here, PNOC-EDC exercised its prerogative to hire Buenviaje as a
acquire security of tenure. The CA stated that where an employee has permanent employee right from the start or on February 1, 2004, the
been engaged to perform activities which are usually necessary or effectivity date of her appointment. In her appointment letter, PNOC-EDC's
desirable in the usual business of the employer, such employee is deemed President expressly instructed the HRMD to amend Buenviaje's status from
a regular employee and is entitled to security of tenure notwithstanding co-terminous to regular. He also informed her that her regular status shall
the contrary provisions of his contract of employment.39 As a regular be retroactive to July 1, 2001. Nowhere in the appointment letter did
employee, Buenviaje may only be dismissed if there are just or authorized PNOC-EDC say that Buenviaje was being hired on probationary status.
causes. Thus, PNOC-EDC's reasoning that she failed to qualify for the Upon evaluation on two (2) occasions, PNOC-EDC used a performance
position cannot be countenanced as a valid basis for her appraisal form intended for permanent managerial employees, even if the
dismissal.40ChanRoblesVirtualawlibrary company had a form for probationary employees. The intention, therefore,
all along was to grant Buenviaje regular or permanent employment. As
Both parties filed their respective motions for reconsideration, which the correctly observed by the CA:chanRoblesvirtualLawlibrary
CA denied. Hence, these consolidated petitions, which present the Accordingly, at the time of her formal appointment to the position on
following issues:chanRoblesvirtualLawlibrary February 2, 2004, Amelyn Buenviaje has been performing the functions of
a Senior Manager of the Marketing Division for almost six months. After
I. Whether Buenviaje was a permanent employee; having had the opportunity to observe her performance for almost six
II. Whether Buenviaje was illegally dismissed; months as Senior Marketing Manager, PNOC should not have formally
III. Whether Buenviaje is entitled to moral and exemplary damages as appointed her if she appeared to have been unqualified for the position.
well as attorney's fees; But as it is, Amelyn Buenviaje was formally appointed and given a regular
IV. Whether Buenviaje should be given separation pay in lieu of status. x x x46cralawred
reinstatement; and This intention was clear notwithstanding the clause in the appointment
letter saying that Buenviaje's appointment was subject to confirmation by
her immediate superior based on her performance during the next six (6)
months. This clause did not make her regularization conditional, but affirming that she was, we enumerated the details and circumstances prior
rather, effectively informed Buenviaje that her work performance will be to, during the time of her engagement, and the incipient stages of her
evaluated later on. PNOC-EDC, on the other hand, insists that this clause employment that show she was well-apprised of her employer's
demonstrates that Buenviaje was merely a probationary employee. expectations that would, in turn, determine her regularization. These
Consequently, when she failed to meet the standards set by PNOC-EDC, were:chanRoblesvirtualLawlibrary
the latter was well within its rights not to confirm her appointment and to (a) On June 27, 2004, Abbott caused the publication in a major broadsheet
dismiss her. newspaper of its need for a Regulatory Affairs Manager, indicating therein
the job description for as well as the duties and responsibilities attendant
We are not persuaded. to the aforesaid position; this prompted Alcaraz to submit her application
to Abbott on October 4, 2004;
Firstly, if the clause in the appointment letter did cause an ambiguity in
the employment status of Buenviaje, we hold that the ambiguity should be (b) In Abbott's December 7, 2004 offer sheet, it was stated that Alcaraz
resolved in her favor. This is in line with the policy under our Labor Code was to be employed on a probationary status;
to afford protection to labor and to construe doubts in favor of labor.47 We
upheld this policy in De Castro v. Liberty Broadcasting Network, (c) On February 12, 2005, Alcaraz signed an employment contract which
Inc.,48 ruling that between a laborer and his employer, doubts reasonably specifically stated, inter alia, that she was to be placed on probation for a
arising from the evidence or interpretation of agreements and writing period of six (6) months beginning February 15, 2005 to August 14, 2005;
should be resolved in the former's favor.49 Hence, what would be more
favorable to Buenviaje would be to accord her a permanent status. (d) On the day Alcaraz accepted Abbott's employment offer, Bernardo sent
her copies of Abbott's organizational structure and her job description
But more importantly, apart from the express intention in her appointment through e-mail;
letter, there is substantial evidence to prove that Buenviaje was a
permanent employee and not a probationary one. (e) Alcaraz was made to undergo a pre-employment orientation where
Almazar informed her that she had to implement Abbott's Code of Conduct
A probationary employee is defined as one who is on trial by an employer and office policies on human resources and finance and that she would be
during which the employer determines whether or not he is qualified for reporting directly to Walsh;
permanent employment.50 In general, probationary employment cannot
exceed six (6) months, otherwise the employee concerned shall be (f) Alcaraz was also required to undergo a training program as part of her
considered a regular employee.51 It is also indispensable in probationary orientation;
employment that the employer informs the employee of the reasonable
standards that will be used as a basis for his or her regularization at the (g) Alcaraz received copies of Abbott's Code of Conduct and Performance
time of his or her engagement.52 If the employer fails to comply with this, Modules from Misa who explained to her the procedure for evaluating the
then the employee is considered a regular performance of probationary employees; she was further notified that
employee.53ChanRoblesVirtualawlibrary Abbott had only one evaluation system for all of its employees; and

In their reply to Buenviaje dated July 28, 2004, PNOC-EDC reminded (h) Moreover, Alcaraz had previously worked for another pharmaceutical
Buenviaje that the standards "were thoroughly discussed with [her] company and had admitted to have an "extensive training and
separately soon alter [she] signed [her] contract, as well as that which background" to acquire the necessary skills for her job.59cralawred
was contained in the job description attached thereto."54 PNOC-EDC We concluded that "[c]onsidering the totality of the above-stated
maintained this position in its appeal memorandum,55 asserting that circumstances, it cannot, therefore, be doubted that Alcaraz was well-
Buenviaje was apprised of the reasonable standards for regularization by aware that her regularization would depend on her ability and capacity to
virtue of the job description attached to her appointment.56 They also fulfill the requirements of her position as Regulatory Affairs Manager and
alleged that the standards were discussed with Buenviaje prior to her first that her failure to perform such would give Abbott a valid cause to
and second appraisals.57We, however, do not find these circumstances terminate her probationary employment."60ChanRoblesVirtualawlibrary
sufficient to categorize Buenviaje as a probationary employee.
We stress here that the receipt by Buenviaje of her job description does
In Abbott Laboratories, Philippines v. Alcaraz,58 we were confronted with not make this case on all fours with Abbott. The receipt of job description
the similar question of whether Alcaraz was sufficiently informed of the and the company's code of conduct in that case was just one of the
reasonable standards that would qualify her as a regular employee. In attendant circumstances which we found equivalent to being actually
informed of the performance standards upon which a probationary 1. Ensures that a survey of potential markets and customers in
employee should be evaluated. What was significant in that case was that relation to newly developed or soon-to-be- completed power
both the offer sheet and the employment contract specifically stated that projects are regularly initiated.
respondent was being employed on a probationary status. Thus, the 2. Develops marketing plans and strategies with Managers and staff,
intention of Abbott was to hire Alcaraz as a probationary employee. This relevant to new and/or uncommitted power and/or resources for
circumstance is not obtaining in this case and the opposite, as we have both contracted and through the Wholesale Electricity Spot Market
already discussed, is true. (WESM).
3. Develops marketing plans and strategies with managers on new
Of equal significance, the job description attached to Buenviaje's opportunities for Energy Services (Drilling, Geoscientific, Design
appointment letter merely answers the question: "what duties and and Engineering, etc.).
responsibilities does the position entail?", but fails to provide the answer/s 4. Ensures and oversees the development of a business networking
to the question: "how would the employer gauge the performance of the system and database.
probationary employee?". The job description merely contains her job 5. Establishes business contacts (domestic and overseas) and
identification, her immediate superior and subordinates, a list of her job oversees market development and opportunities through the
objectives, duties and responsibilities, and the qualification guidelines subordinate managers.
required of her position (i.e., minimum education, minimum experience, 6. Ensures and oversees the development of an effective advertising
and special skills). There is no question that performance of duties and program, annually and as needed (print, publication, etc.), to
responsibilities is a necessary standard for qualifying for regular propagate and enhance EDC's public image and awareness of its
employment. It does not stop on mere performance, however. There must marketable products and services.
be a measure as to how poor, fair, satisfactory, or excellent the 7. Develops new marketable products and services, in coordination
performance has been. PNOC-EDC, in fact, used an appraisal form when it with Operations and Corporate Services.
evaluated the performance of Buenviaje twice. A copy of this appraisal 8. Represents Top Management in various fora, conventions, etc. for
form, unlike in Abbot, was not given to Buenviaje at any time prior to, business/marketing opportunities domestically and internationally.
during the time of her engagement, and the incipient stages of her 9. Ensures that an effective system of customer after-sales and
employment. A comparison of the job description and the standards in the service monitoring is in place.
appraisal form reveals that they are distinct. The job description is just 10. Approves all expense disbursements, contracts, and other
that, an enumeration of the duties and responsibilities of Buenviaje. To corporate documents in accordance with the approval limits
better illustrate, the job objectives, duties and responsibilities of Buenviaje specified in the EDC Approvals Policy.
are set out below:chanRoblesvirtualLawlibrary 11. Issues instructions on marketing matters to the subordinate
III. JOB OBJECTIVE managers in accordance with decisions from Top
Management/Board and/or as coordinated with Operations and
1. To set the overall marketing objectives and directions of EDC, in Corporate Services.
coordination with EDC Operations, through the Department 12. Initiates and conducts check-up meetings and conferences with the
Managers and Corporate Services units. subordinate managers and their staff.
2. To initiate the preparation of detailed/specific short (annual) and 13. Functions as budget administrator of the Senior Manager's Office.
medium to long term (2-5 years) marketing plans and programs. 14. Oversees the preparation of the consolidated annual capital and
3. To monitor the implementation of the work performance and operating expense budget for the division.
execution of the plans and programs of Public & Marketing 15. Lixecutes EDC's marketing/contracts, in accordance with approvals
Relations, Power & Energy Services, and Market Development. policy.
4. To manage the functional and administrative requirements of the 16. Oversees the preparation and consolidation of all the personnel
managers for Public & Marketing Relations, Power & Energy performance appraisals of the division and effectively administers
Services, and Market Development. the forced-ranking program, consistent with company guidelines.
17. Administers the personnel performance appraisal of office staff and
managers.
18. Oversees the preparation of the training requirements of the
IV. DUTIES AND RESPONSIBILITIES
subordinate managers and their staff.
19. Performs other duties which may be assigned from time to time.61
The foregoing, however, invite the question as to what are the specific PNOC-EDC failed to observe these requirements because it operated on
qualitative and/or quantitative standards of PNOC-EDC. With respect to the the wrong premise that Buenviaje was a probationary employee. But even
first job objective listed above, for instance, one may ask: "how will PNOC- if we were to assume that she was, she would still be illegally dismissed in
EDC measure the performance of Buenviaje as to whether she has light of PNOC-EDC's violation of the provisions of the Labor Code in
adequately set the overall marketing objectives and directions of PNOC- dismissing a probationary employee.
EDC, in coordination with PNOC-EDC Operations, through the Department
Managers and Corporate Service units?". The same is true with the first A probationary employee also enjoys security of tenure, although it is not
duty: "how will PNOC-EDC measure the performance of Buenviaje as to on the same plane as that of a permanent employee.66 This is so because
whether she has ensured that a survey of potential markets and customers aside from just and authorized causes, a probationary employee may also
in relation to newly developed or soon-to-be-completed power projects are be dismissed due to failure to qualify in accordance with the standards of
regularly initiated?". the employer made known to him at the time of his engagement.67 PNOC-
EDC dismissed Buenviaje on this latter ground; that is, Buenviaje allegedly
On the other hand, the appraisal form appraises the elements of failed to meet the standards set by the company. In dismissing
performance, which are categorized into results-based factors, individual probationary employees on this ground, there is no need for a notice and
effectiveness and co-worker effectiveness.62 Pertinently, the results-based hearing.68 The employer, however, must still observe due process of law in
factors, which are broken down into output indicators of: 1.) quality, 2.) the form of: 1) informing the employee of the reasonable standards
quantity, 3.) timeliness, 4.) cost effectiveness, 5.) expected of him during his probationary period at the time of his
safety/housekeeping/environmental consciousness, and 6.) profit engagement;69 and 2) serving the employee with a written notice within a
objectives, are rated according to expected outputs or key result areas, reasonable time from the effective date of termination.70 By the very
performance standards, and actual accomplishments. Clearly, the form nature of a probationary employment, the employee needs to know from
specifies the performance standards PNOC-EDC will use, which the very start that he will be under close observation and his performance
demonstrates that PNOC-EDC expected a certain manner, level, or extent of his assigned duties and functions would be under continuous scrutiny by
by which she should perform her job. PNOC-EDC knew the job description his superiors. It is in apprising him of the standards against which his
and the performance appraisal form are not one and the same, having performance shall be continuously assessed where due process
specifically used the latter when it evaluated Buenviaje and not the job lies.71 Likewise, probationary employees are entitled to know the reason
description attached to the appointment letter. The fact, therefore, that for their failure to qualify as regular
PNOC-EDC used a performance appraisal form with standards expected employees.72ChanRoblesVirtualawlibrary
from Buenviaje further negates any assumption that these standards were
of basic knowledge and common sense,63 or that Buenviaje's position was As we have previously settled, PNOC-EDC failed to inform Buenviaje of the
self-descriptive such that there was no need to spell out the standards at reasonable standards for her regularization at the time of her engagement.
the time of her engagement.64ChanRoblesVirtualawlibrary The unfairness of this failure became apparent with the results of
Buenviaje's appraisals. In her first appraisal covering a three-month period
Buenviaje was illegally dismissed from February 1, 2004 to April 30, 2004, Buenviaje received a satisfactory
rating. It was in her second appraisal covering a two-month period from
The foregoing discussion proves Buenviaje was hired as a permanent May 1, 2004 to June 30, 2004 where she received an unsatisfactory rating
employee on February 1, 2004. As a permanent employee, she may only that led to her dismissal. There was no proof, however, that per PNOC-
be dismissed by PNOC-EDC after observing the following substantive and EDC's standards, receiving an unsatisfactory rating of four (4) from a
procedural requirements:chanRoblesvirtualLawlibrary satisfactory rating of three (3) will result to failure to qualify for
regularization.
1. The dismissal must be for a just or authorized cause;
2. The employer must furnish the employee with two (2) written Neither would PNOC-EDC's reason for dismissing Buenviaje qualify as a
notices before termination of employment can be legally effected. just cause. Under Article 297 of the Labor Code, an unsatisfactory rating
The first notice states the particular acts or omissions for which can be a just cause for dismissal only if it amounts to gross and habitual
dismissal is sought while the second notice states the employer's neglect of duties.73 Analogous to this ground, an unsatisfactory
decision to dismiss the employee; and performance may also mean gross inefficiency. "Gross inefficiency" is
3. The employee must be given an opportunity to be heard.65 closely related to "gross neglect," for both involve specific acts of omission
on the part of the employee resulting in damage to the employer or to his
business.74 Failure to observe prescribed standards of work or to fulfill
reasonable work assignments due to inefficiency may constitute just cause
for dismissal. Such inefficiency is understood to mean failure to attain
others specially the subordinates to her various departments as can
work goals or work quotas, either by failing to complete the same within
to accomplish their tasks be gleaned from the quality of
the allotted reasonable period, or by producing unsatisfactory results. This
diligently.77 work produced particularly in
management prerogative of requiring standards may be availed of so long
Market Development where
as they are exercised in good faith for the advancement of the employer's
results are mere researchers (sic)
interest.75ChanRoblesVirtualawlibrary
without firm recommendations
where applicable.78
The fact that an employee's performance is found to be poor or
unsatisfactory does not necessarily mean that the employee is grossly and Gross negligence implies a want or absence of or failure to exercise slight
habitually negligent of or inefficient in his duties.76Buenviaje's care or diligence, or the entire absence of care. It evinces a thoughtless
performance, poor as it might have been, did not amount to gross and disregard of consequences without exerting any effort to avoid them.79 As
habitual neglect of duties or gross inefficiency. The markedly different a just cause, it also has to be habitual, which implies repeated failure to
results of several factors in the appraisals in a span of five (5) months perform one's duties for a period of time, depending upon the
prove this. To illustrate:chanRoblesvirtualLawlibrary circumstances. A single or isolated act of negligence, as was shown here,
does not constitute a just cause for the dismissal of the
February 1, 2004 - April 30, 2004 May 1, 2004 - June 30, 2004
employee.80ChanRoblesVirtualawlibrary
Quantity — x x x Completed the Quantity — While several
PNOC-EDC would also be in violation of procedural due process if
public relations programs marketing programs have been
Buenviaje were dismissed on the purported ground of gross negligence or
scheduled within the period undertaken, no submissions were
inefficiency. For termination of employees based on just causes, the
including those directed on special made on the projects required by
employer must furnish the employee with two (2) written notices before
assignment basis like the Dr. immediate superior x x x.
termination of employment can be effected: a first written notice that
Alcaraz lounge.
informs the employee of the particular acts or omissions for which his or
her dismissal is sought, and a second written notice which informs the
Timeliness — Timely submission of Timeliness — Mas not met
employee of the employer's decision to dismiss him. In considering
reports and processed invoices. organizational needs as the
whether the charge in the first notice is sufficient to warrant dismissal
PR programs were responsive to required projects on Tongonan I
under the second notice, the employer must afford the employee ample
company's call. and Bacman deemed important
opportunity to be heard.81 Although Buenviaje indeed received two (2)
for the formulation of strategies
letters from PNOC-EDC regarding her termination, these letters fall short
have not been submitted. x x x
of the two (2) notices required under the law. The first letter sent to
Priorities have not been set so as
Buenviaje failed to apprise her of the particular acts or omissions on which
to be responsive to company
her dismissal was based. It was merely a bare statement that Buenviaje's
needs.
performance failed to meet PNOC-EDC's minimum requirements. True,
Buenviaje replied to the first letter, but considering that it did not specify
Cost Effectiveness — Observed in Cost Effectiveness — Some
the acts or omissions warranting her dismissal but only served to inform
general the proper use of recommendations tended to be
her of her termination, Buenviaje was not afforded a reasonable and
operating and capital budgets. expensive and demonstrated non-
meaningful opportunity to explain her side.
optimization of funds, methods
and manpower.
Buenviaje is entitled to separation pay and attorney's fees
Judgment — Able to come up with Judgment — Needed to come up
An employee who is unjustly dismissed from work shall be entitled to
good decisions but has to arrive at with more sound
reinstatement without loss of seniority rights and other privileges and to
more complete and conclusive decisions. Examples: x x x
his full backwages, inclusive of allowances, and to his other benefits or
recommendations. Examples: x x
their monetary equivalent computed from the time his compensation was
x
withheld from him up to the time of his actual reinstatement.82 However,
there are instances when reinstatement is no longer feasible, such as
Leadership — She has a strong Leadership — x x x Not much when the employer-employee relationship has become strained. In these
personality and able to influence supervision and direction is given cases, separation pay may be granted in lieu of reinstatement, the
payment of which favors both parties. As we have previously stated
in Bank of Lubao, Inc. v. Manabat:83 Buenviaje argues that she is entitled to an award of these damages
x x x On one hand, such payment [of separation pay] liberates the because PNOC-EDC, Aquino, and Guerzon acted in bad faith.95 To
employee from what could be a highly oppressive work environment. On Buenviaje's mind, the following acts of PNOC-EDC, Aquino, and Guerzon
the other hand, it releases the employer from the grossly unpalatable prove that they acted in bad faith:chanRoblesvirtualLawlibrary
obligation of maintaining in its employ a worker it could no longer 1. They used the evaluation form for regular employees in evaluating
trust.84cralawred Buenviaje;
Separation pay or financial assistance may also be granted to a legally 2. Buenviaje was evaluated using the standards for regular
terminated employee as an act of social justice and equity when the employees;
circumstances so warrant.85 In awarding financial assistance, the interests 3. Unlike the first evaluation, Aquino did not sign the second
of both the employer and the employee must be tempered, if only to evaluation; and
approximate what Justice Laurel calls justice in its secular sense.86 As the 4. The second evaluation was conducted without Buenviaje's
term suggests, its objective is to enable an employee to get by after he knowledge.96
has been stripped of his source of income from which he relies mainly, if We agree that there was manifest bad faith when Buenviaje was evaluated
not, solely.87ChanRoblesVirtualawlibrary using the standards and performance appraisal form for regular
employees, yet, in dismissing her, she was treated as a probationary
We agree with the CA that the reinstatement of Buenviaje is no longer employee. To reiterate, the clear intention of PNOC-EDC from the start
viable given the irreconcilable differences and strained relations between was to grant Buenviaje a permanent status. She was evaluated in a short
her and PNOC-EDC. In light of this, separation pay with full backwages, in span of five (5) months, in which her previous satisfactory outputs turned
lieu of Buenviaje's reinstatement, is warranted. unsatisfactory. There were also factors or variables that showed PNOC-
EDC initially found as her strengths but were now inexplicably viewed as
Moreover, it is a well-settled rule that in actions for recovery of wages, or negative. For example, PNOC-EDC found Buenviaje's political connections
where an employee was forced to litigate and, thus, incur expenses to helpful in pushing for marketing programs; yet, PNOC-EDC criticized her
protect his rights and interests, attorney's fees may be granted pursuant for flaunting her strong political connections as an instrument in achieving
to Article 111 of the Labor Code.88 Considering, therefore, that she was the company's objectives.97ChanRoblesVirtualawlibrary
forced to litigate in order to assert her rights,89 Buenviaje is entitled to
attorney's fees in the amount often percent (10%) of the total award of With regard to the third and fourth acts, though, we find no malice or bad
backwages.90ChanRoblesVirtualawlibrary faith against PNOC-EDC. PNOC-EDC was able to refute the allegation that
Aquino did not sign the second evaluation by annexing a signed one in its
Buenviaje is entitled to moral and exemplary damages appeal memorandum.98 As to the allegation that her second evaluation
was conducted without her knowledge, we find the same inconsequential.
The claim for moral damages cannot be justified solely upon the premise To repeat, Buenviaje's appointment letter apprised her of performance
that the employer fired his employee without just cause or due process. evaluations in the horizon for the next six (6) months. Even if it weren't
Additional facts must be pleaded and proven to warrant the grant of moral expressly communicated to her, it would have certainly been reasonable
damages under the Civil Code, these being, that the act of dismissal was for Buenviaje to expect that her performance would be gauged and
attended by bad faith or fraud, or was oppressive to labor, or done in a appraised at any given time.
manner contrary to morals, good customs, or public policy; and, of course,
that social humiliation, wounded feelings, grave anxiety, etc., resulted Thus, the Labor Arbiter's award of moral and exemplary damages is
therefrom.91 Bad faith "implies a conscious and intentional design to do a proper. We are wont, however, to reduce the amounts he fixed by reason
wrongful act for a dishonest purpose or moral obliquity."92 Bad faith must alone of the "extent of the damage done to [Buenviaje] who occupies a
be proven through clear and convincing evidence. This is because bad faith high managerial position."99 We find his award excessive in the absence of
and fraud are serious accusations that can be so conveniently and casually evidence to prove the degree of moral suffering or injury that Buenviaje
invoked, and that is why they are never presumed. They amount to mere suffered.100 In line with our ruling in Magsaysay Maritime Corporation v.
slogans or mudslinging unless convincingly substantiated by whoever is Chin, Jr.,101 we hold that an award of P30,000 as moral damages and
alleging them.93ChanRoblesVirtualawlibrary P25,000 as exemplary damages is more fair and reasonable. We
explained:chanRoblesvirtualLawlibrary
Exemplary damages, on the other hand, may be granted when the x x x It has been held that in order to arrive at a judicious approximation
dismissal of the employee was done in a wanton, oppressive or malevolent of emotional or moral injury, competent and substantial proof of the
manner.94ChanRoblesVirtualawlibrary suffering experienced must be laid before the court. It is worthy to stress
that moral damages are awarded as compensation for actual injury MAGIS YOUNG ACHIEVERS' LEARNING CENTER and MRS. VIOLETA T.
suffered and not as a penalty. The Court believes that an award of CARIÑO v. ADELAIDA P. MANALO
P30,000.00 as moral damages is commensurate to the anxiety and
inconvenience that Chin suffered. G.R. No. 178835, February 13, 2009

As for exemplary damages, the award of P25,000.00 is already sufficient


to discourage petitioner Magsaysay from entering into iniquitous
agreements with its employees that violate their right to collect the FACTS:
amounts to which they are entitled under the law. Exemplary damages are
imposed not to enrich one party or impoverish another but to serve as a • Respondent Adelaida P. Manalo was hired as a teacher and acting principal of petitioner
deterrent against or as a negative incentive to curb socially deleterious Magis Young Achievers’ Learning Center
actions.102 (Citations omitted.)cralawred • on March 29, 2003, respondent wrote a letter of resignation addressed to Violeta T.
However, the extent of liability of the respondents should not be solidary. Cariño, directress of petitioner
• March 31, 2003, respondent received a letter of termination from petitioner
A corporation, as a juridical entity, may act only through its directors, • The letter stated that the position of PRINCIPAL will be abolished next school
officers and employees. Obligations incurred as a result of the directors' year,therefore respondent cannot renew her contract anymore
and officers' acts as corporate agents, are not their personal liability but • On April 4, 2003, respondent instituted against petitioner a Complaint 3 for illegal
dismissal and non-payment of 13th month pay, with a prayer for reinstatement, award of
the direct responsibility of the corporation they represent. As a rule, they
full backwages and moral and exemplary damages.
are only solidarity liable with the corporation for the illegal termination of
• respondent claimed that her termination violated the provisions of her employment
services of employees if they acted with malice or bad
contract, and that the alleged abolition of the position of Principal was not among the
faith.103ChanRoblesVirtualawlibrary grounds for termination by an employer under Article 282 5 She also claimed that she was
terminated from service for the alleged expiration of her employment, but that her
To hold a director or officer personally liable for corporate obligations, two contract did not provide for a fixed term or period
(2) requisites must concur: (1) it must be alleged in the complaint that the • Petitioner, in its position paper,7 countered that respondent was legally terminated
director or officer assented to patently unlawful acts of the corporation or because the one-year probationary period, from April 1, 2002 to March 3, 2003, had
that the officer was guilty of gross negligence or bad faith; and (2) there already lapsed
must be proof that the officer acted in bad
faith.104ChanRoblesVirtualawlibrary ISSUE:

While the position paper of Buenviaje alleges that the respondents acted in 1. W/N RESIGNATION OF RESPONDENT MANALO DID NOT BECOME
bad faith and that Aquino and Guerzon, in particular, conspired with each EFFECTIVE DUE TO ALLEGED LACK OF ACCEPTANCE (YES)
other to terminate her illegally, we find these allegations were not clearly 2. W/N RESPONDENT MANALO IS A PERMANENT EMPLOYEE (NO)
and convincingly proved. To our mind, there was insufficient evidence that 3. W/N CONTRACT OF EMPLOYMENT BETWEEN PETITIONER AND
Aquino and Guerzon were personally motivated by ill-will in dismissing RESPONDENT DID NOT STIPULATE A PERIOD.(YES)
Buenviaje.105ChanRoblesVirtualawlibrary 4. W/N RESPONDENT WAS ILLEGALLY DISMISSED (YES)

WHEREFORE, the petition in G.R. Nos. 183200-01 is DENIED while the RATIO:
petition in G.R. Nos. 183253 and 183257 is PARTIALLY GRANTED.
The October 31, 2007 Decision and June 3, 2008 Resolution of the CA in
1. RESIGNATION OF RESPONDENT
CA-G.R. S.P. Nos. 94359 and 94458 are AFFIRMED with
• The SC agreed with the CA that the resignation of the respondent is not valid, not
the MODIFICATION that PNOC-EDC is ordered to pay Amelyn Buenviaje
only because there was no express acceptance thereof by the employer, but because
moral damages in the amount of P30,000, exemplary damages in the there is a cloud of doubt as to the voluntariness of respondent’s resignation.
amount of P25,000, and attorney's fees equivalent to ten percent (10%) of • Voluntary resignation is made with the intention of relinquishing an office,
the total award of backwages. accompanied by the act of abandonment. It is the acceptance of an employee’s
resignation that renders it operative
SO ORDERED.chanroblesvirtuallawlibrary • 41 In this case, respondent actively pursued her illegal dismissal case against

petitioner, such that she cannot be said to have voluntarily resigned from her job

2. EMPLOYMENT STATUS
• A probationary employee or probationer is one who is on trial for an employer,
during which the latter determines whether or not he is qualified for permanent
employment
• the employer may set or fix a probationary period within which the latter may
test and observe the conduct of the former before hiring him permanently
• however, , the law sets a maximum "trial period" during which the employer
may test the fitness and efficiency of the employee.
• Article 281 of the Labor Code: shall not exceed six (6) months
• Section 92 of the 1992 Manual of Regulations for Private Schools: shall not be
more than three (3) consecutive school years
• no vested right to a permanent appointment shall accrue until the employee has
completed the prerequisite three-year period necessary for the acquisition of a
permanent status
• There should be no question that the employment of the respondent, as teacher,
in petitioner school on April 18, 2002 is probationary in character
• She had rendered service as such only from April 18, 2002 until March 31,
2003. She has not completed the requisite three-year period of probationary
employment, as provided in the Manual. She cannot, by right, claim permanent
status
• An "acting" appointment is essentially a temporary appointment, revocable at
will.
3. STIPULATION OF PERIOD
• It is important that the contract of probationary employment specify the period
or term of its effectivity. The failure to stipulate its precise duration could lead
to the inference that the contract is binding for the full three-year probationary
period.25
• We can only apply Article 1702 of the Civil Code which provides that, in case
of doubt, all labor contracts shall be construed in favor of the laborer. Then,
too, settled is the rule that any ambiguity in a contract whose terms are
susceptible of different interpretations must be read against the party who
drafted it. In the case at bar, the drafter of the contract is herein petitioners and
must, therefore, be read against their contention
• In respondent’s copy, the period of effectivity of the agreement remained blank
• Thus, following Article 1702 of the Civil Code that all doubts regarding labor
contracts should be construed in favor of labor, then it should be respondent’s
copy which did not provide for an express period which should be upheld
4. ILLEGAL DISMISSAL
• probationary employees enjoy security of tenure during the term of their
probationary employment such that they may only be terminated for cause as
provided for by law, or if at the end of the probationary period, the employee
failed to meet the reasonable standards set by the employer at the time of the
employee’s engagement.
• Undeniably, respondent was hired as a probationary teacher and, as such, it
was incumbent upon petitioner to show by competent evidence that she did not
meet the standards set by the school.
• This requirement, petitioner failed to discharge.
• To note, the termination of respondent was effected by that letter stating that
she was being relieved from employment because the school authorities
allegedly decided, as a cost-cutting measure, that the position of "Principal"
was to be abolished. Nowhere in that letter was respondent informed that her
performance as a school teacher was less than satisfactory.
SECOND DIVISION probationer, at the same time, seeks to prove to the employer that he has the
G.R. No. 209559, December 09, 2015 qualifications to meet the reasonable standards for permanent employment.41 The
ENCHANTED KINGDOM, INC., Petitioner, v. MIGUEL J. VERZO, Respondent. concept of probationary employment was, thus, introduced for the benefit of the
FACTS: employer to provide him with ample time to observe and determine whether a newly
hired employee has the competence, ability and values necessary to achieve his
objectives.
On August 19, 2009, Verzo was hired by Enchanted to work as Section Head -
Mechanical & Instrumentation Maintenance (SH-MIM) for its theme park in Sta. Rosa A probationary employee, like a regular employee, enjoys security of tenure. In cases
City, Laguna, for a period of six (6) months on probationary status. He was tasked to of probationary employment, however, aside from just or authorized causes of
conduct "mechanical and structural system assessments," as well as to inspect and termination, under Article 281 of the Labor Code, the probationary employee may
evaluate the "conditions, operations and maintenance requirements of rides, facilities also be terminated for failure to qualify as a regular employee in accordance with the
and buildings to ensure compliance with applicable codes, regulations and reasonable standards made known by the employer to the employee at the time of
standards."7 He was also provided with a detailed list8 of responsibilities that he the engagement.42
should fulfill.
In summary, a probationary employee may be terminated for any of the following:
During the probationary period, Enchanted assessed Verzo's performance as not up (a) a just; or (b) an authorized cause; and (c) when he fails to qualify as a regular
to par. On January 26, 2010, Robert M. Schoefield (Schoefield), one of Verzo's fellow employee in accordance with the reasonable standards prescribed by the employer.43
section heads, made his recommendation to Rizalito M. Velesrubio (Velesrubio),
Verzo's immediate supervisor, that he should not be considered for regularization. Section 6(d), Rule I, Book VI of the Implementing Rules of the Labor Code provides
Believing that he was arbitrarily deprived of his employment, Verzo filed a complaint that if the employer fails to inform the probationary employee of the reasonable
for illegal dismissal, damages and attorney's fees before the LA. standards on which his regularization would be based at the time of the engagement,
then the said employee shall be deemed a regular employee.
In his complaint, Verzo claimed that it was only after he was formally hired by
Enchanted that he was informed of his probationary status. And even after despite Thus:
being placed on a probationary status, he was not advised as to the standards (d) In all cases of probationary employment, the employer shall make known to the
required for his regularization.18 employee the standards under which he will qualify as a regular employee at the time
of his engagement. Where no standards are made known to the employee at that
time, he shall be deemed a regular employee.
ISSUE:
(1) W/N Verzo can be considered as a regular employee. In Abbott Laboratories v. Alcaraz44 the Court stated that when dealing with a
(2) W/N Verzo was afforded the opportunity to explain his side is of no probationary employee, the employer is made to comply with two (2) requirements:
consequence.
(1) first, the employer must communicate the regularization
HELD: standards to the probationary employee; and

(1) NO, Verzo cannot be considered as a regular employee. (2) second, the employer must make such communication at
the time of the probationary employee's engagement.
Probationary Employment
If the employer fails to comply with either, the employee is deemed as a regular and
A probationary employee is one who, for a given period of time, is being observed not a probationary employee.
and evaluated to determine whether or not he is qualified for permanent
employment. A probationary appointment affords the employer an opportunity to An exception to the foregoing rule is when the job is self-descriptive, as in the
observe the skill, competence and attitude of a probationer. The word probationary, case of maids, cooks, drivers, or messengers.45
as used to describe the period of employment, implies the purpose of the term or
period. While the employer observes the fitness, propriety and efficiency of a In Aberdeen Court, Inc. v. Agustin46 it has been held that the rule on notifying a
probationer, to ascertain whether he is qualified for permanent employment, the probationary employee of the standards of regularization should not be used to
exculpate an employee who acted in a manner contrary to basic knowledge and employee. It is ludicrous to think that Enchanted conjured this up as an afterthought
common sense in regard to which there was no need to spell out a policy or standard to justify his termination before probationary period would be over.
to be met. In the same light, an employee's failure to perform the duties and
responsibilities which had been clearly made known to him would constitute a
justifiable basis for a probationary employee's non-regularization. At any rate, contrary to the findings of the CA, the Court finds that
Enchanted had basis when it decided not to continue with the services of
In the case at bench, the evidence is clear that when Verzo was first hired by Verzo as SH-MIM.
Enchanted, he was placed on a probationary status. The letter, dated August 26,
2009, clearly reflects not only the agreement of both parties as to the probationary First, while the CA leaned heavily on the fact that the performance
status of the employment and its duration, but also the fact that Enchanted informed evaluation given by Enchanted did not specify the instances of Verzo's
Verzo of the standards for his regularization. unfitness, it should be pointed out that Verzo himself admitted that the
performance evaluation he received on February 3, 2010 was
Clearly, Enchanted informed Verzo that he was being placed on probation. Aside from accompanied by the respective reports of Schoefield, Montemayor and
the probationary nature of his employment, the agreement of the parties specifically Velesrubio.48 As earlier stated, these reports detailed the reasons why
showed: the duration of such status; the benefits to which he was entitled once Verzo failed to meet the standards set by Enchanted and compromised
regularized; and most importantly, the standard with which he must comply in order the safety of its patrons.
to be regularized.
Second, granting that Verzo was not informed of his specific duties and
To deserve regularization, he must be able to conduct "mechanical and structural responsibilities, nonetheless, his dismissal was valid because he failed to
system assessments," as well as inspect and evaluate the "conditions, operations and adhere to the dictates of common sense which required that he act in
maintenance requirements of rides, facilities and buildings to ensure compliance with accordance with the necessary work ethics and basic skills required by his
applicable codes, regulations and standards." A detailed enumeration of his specific position as SH-MIM and by his profession as licensed engineer.
duties accompanied this letter of employment to ensure that he was made aware and
informed of his duties and responsibilities. Third, while the CA considered the fact that Velesrubio advised Verzo to
resign because he was not going to be regularized even before his
Verzo makes much noise of the fact that the letter was not served upon him performance appraisal, the Court finds that such should not be taken as
immediately at the very start of his employment on August 19, 2009. Suffice it to an indication of bad faith on the part of Enchanted. For this Court, the
state that Enchanted was able to substantially comply with the requirement of the same could only be Velesrubio's own opinion of Verzo, because he was
law in apprising him of the standards for his regularization. the one supervising his performance. Whether Enchanted had decided to
discontinue Verzo's employment cannot, at that point, be said to have
Verily, the purpose of the law in requiring that an employee be notified of been a foregone conclusion.
the standards for his regularization during his probationary employment is
to simply afford him due process, so that the employee will be aware that Contrary to Verzo's theory that Velesrubio conspired with Enchanted to
he will be under close observation and his performance of his assigned oust him from his position, the Court gives credence to the reports made
duties and functions would be under continuous scrutiny by his superiors.47 by Verzo's very own colleagues, Schoefield and Montemayor. As against
Verzo's self-serving theory, Schoefiled and Montemayor clearly detailed
Moreover, while it may be argued that ideally employers should immediately inform a the reasons why Verzo lacked the required competence of a SH-MIM. The
probationary employee of the standards for his regularization from day one, strict reasons in their reports were numerous and spelled out with particulars,
compliance thereof is not required. The true test of compliance with the requirements unlikely products of fabrication.
of the law is, of course, one of reasonableness. As long as the probationary employee
is given a reasonable time and opportunity to be made fully aware of what If only to stress the point, Schoefield's report cited an incident where,
is expected of him during the early phases of the probationary period, the Verzo, after being instructed to check the water level of one of the pools,
requirement of the law has been satisfied. reported back that the pool had sufficient water for its operation. It was
found out the following day that one of Enchanted's patrons got injured
At any rate, a total of only fourteen (14) days had just lapsed when Verzo officially due to the pool's low water level. Verzo also mishandled the operation of
received the letter containing what he already knew - that he was still a probationary the park's submersible pump causing sludge to overflow up to the
entrance of the parking area. On more than one occasion, Verzo failed to reasonable time from the effective date of
take action to replace equipment needed for the proper operation of the termination.[Emphasis supplied]
park's facilities. In Philippine Daily Inquirer v. Magtibay,50 the Court stressed that notice and hearing
are not required in case a probationary employee is not retained for failure to comply
These observations were corroborated by Montemayor, who recounted with the reasonable standards set by his employer.
that he was slow to make decisions, was often seen using company
computers for personal interests, and was often late to report for work. Thus:Unlike under the first ground for the valid termination of probationary
With these, it is clear that Velesrubio was correct in not recommending employment which is for cause, the second ground does not require notice and
the regularization of Verzo because he evidently lacked the basic standard hearing. Due process of law for this second ground consists of making the
of competence, prudence and due diligence. reasonable standards expected of the employee during his probationary
period known to him at the time of his probationary employment.

On punctuality, in the recent case of Carvajal v. Luzon Development Bank,49 the Court By the very nature of a probationary employment, the employee knows from the very
has emphasized that: start that he will be under close observation and his performance of his assigned
duties and functions would be under continuous scrutiny by his superiors. It is in
Punctuality is a reasonable standard imposed on every employee, whether in apprising him of the standards against which his performance shall be
government or private sector. As a matter of fact, habitual tardiness is a serious continuously assessed where due process regarding the second ground
offense that may very well constitute gross or habitual neglect of duty, a just cause lies, and not in notice and hearing as in the case of the first ground.51
to dismiss a regular employee. Assuming that petitioner was not apprised of the
standards concomitant to her job, it is but common sense that she must abide by the Considering that Verzo failed to meet the reasonable standards set out by it,
work hours imposed by the bank. Enchanted cannot be compelled to regularize Verzo.

(2) Whether or not Verzo was afforded the opportunity to explain his Enchanted, being engaged in the business of providing entertainment and
side is of no consequence. amusement with mechanical rides and facilities, is not duty-bound to retain an
employee who is clearly unfit. With his attitude, inefficiency and incompetency, it is
Notice and Hearing Not Required most likely that an accident would occur for which Enchanted, an amusement
Under Section 2 Rule I, Book VI of the Implementing Rules of the Labor Code: enterprise which caters mostly to children, could be sued for damages.
Section 2. Security of tenure, (a) In cases of regular employment, the
employer shall not terminate the services of an employee except for just While the Constitution is committed to the policy of social justice and the protection
or authorized causes as provided by law, and subject to the of the working class, it should not be supposed that every labor dispute will be
requirements of due process. automatically decided in favor of labor. Management also has its own rights, which,
as such, are entitled to respect and enforcement in the interest of simple fair play.
(b)The foregoing shall also apply in cases of probationary employment;
Provided however, that in such cases, termination of employment due to
failure of the employee to qualify in accordance with the standards of
the employer made known to the former at the time of engagement
may also be a ground for termination of employment.

(d) In all cases of termination of employment, the following standards of


due process shall be substantially observed:chanRoblesvirtualLawlibrary

If the termination is brought about by the completion of a contract or


phase thereof, or by failure of an employee to meet the standards of the
employer in the case of probationary employment, it shall be
sufficient that a written notice is served the employee, within a

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