Key

Performance
Indicator
SUBMITTED TO:
MA’AM. ANOOSHA

SUBMITTED BY:
M. Humayun Khan (160161)
BBA – 5 B
 Key Performance Indicators Assignment 1

INTRODUCTION
This report entitles the product which is an addition to the scent
collection that will be an addition to the current product range of the
LUX collection.
Variant ID: 342432
Variant Title: Butter Blossom
Description: The purpose of the product is to enrich the experience
of beauty soap with the touch of nature’s majestic creatures
(Butterflies) which would not only provide our targeted consumer
with long lasting freshness and to intensify the femininity and
escalate the freshness which will make consumers feel vibrant and
cloaked with floras of Eden.

KEY PERFORMANCE INDICATORS

The Key product indicators used will signify the application of the
SMART rule which is as follows:
Specific
Measurable
Achievable
Relevant
Time-Phased
The KPI’s used in the launching of the product are as follows:

TIMELINESS
1. On – Time Completion Percentage
The timelessness is very much crucial in product manufacturing
and development as this process is related to the productivity of the
employees hence, the skill, teamwork, dedication etc. are
correlated and economical usage of in the manufacturing process
will help in conservation of raw materials and also will generate
benefits for our product. Delays can be hazardous and costly for
the company. Hence, time and resource management is vital in the
production process.

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 Key Performance Indicators Assignment 1

BUDGET
2. Budget Variance
3. Budget Iterations
In these performance indicators before initiation of the product it is
crucial that the estimation of the baseline amount should be
accurate. There should be a revision in the process of setting the
budget to be accurate hence a schematic technique i.e. (research,
planning and decision making) is somewhat mandatory. The
emphasis on the working of a schematic is crucial is launching a
product is compulsory because the managers and hierarchy are
interested in products that have promising ROI’s and are less risky.

QUALITY
4. Customer Loyalty / Retention
Quality is critical to satisfying your customers and retaining their
loyalty so they continue to buy from you in the future. Quality
products make an important contribution to long-term revenue and
profitability. They also enable you to charge and maintain higher
prices

In this era, consumer require maximum transparency and

information about the product they are buying hence, the quality of
a product not only uplifts the brand image but is vital for generation
of lucrative benefits. There should be no compromise in product
quality and as for LUX soaps quality has always been a significant
factor.

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 Key Performance Indicators Assignment 1

EFFECTIVENESS
5. Number of Products completed manufactured on time
The industrial process of
production of soap is a
channeled process and the
most common practice used
is the kettle process, from the
manufacturing plants, our
product is channeled through
many mediums to reach our
consumers. The efficiency
and effectiveness of the cyclic
is to be checked and
evaluated completely so that there can be minimum risks and
omission.
Calculation and assessment in this case will not only provide us
with a clear image of the product flaws but will provide further
avenues for elimination of any matter of contention in relevance to
the research and training of the staff.