Austin

CORE STRENGTHS
Outstanding customer experience provider with a background working in several
retail environments revolving around exceptional guest help. Core strengths include;

Granger knowledge of Microsoft Office, conflict resolution skills, courteous demeanor, adaptability,
problem solver, inventory control, store maintenance, energetic work attitude, excellent
communication skills, with a strong background in technical and over the phone support.
Co-owns a web and graphic design company called Meta Gaia Innovations.
META GAIA
WORK EXPERIENCE
INNOVATIONS
May 2012 – August 2012
Kohls – West Jordan, UT
Sales Associate
 Customer service, experience, and assistance.
 Telephone services.
 Monetary transactions and assistance with the point of sale devices.
 Product knowledge and guest interface.

August 2012 – December 2012

PJ’s College Book Store – Taylorsville, UT
Sales Associate
 Register closure and counting.
 Customer assistance throughout the store.
 Efficient service provider to students, helping to find their course
textbooks for the appropriate classes.
 Telephone services up to and including detailed knowledge of current
promotions and products.

April 2013 – December 2013

Convergys
Customer Service and Assistance
 Over the phone technical support.
 Account services and management.
 Resolution of customer conflict in a timely and organized manner.
 Knowledge of sales and promotions.

April 2014 – Current

Cinemark
Associate/Assistant Manager.
 Customer assistance through differing jobs that range from food
Hidden Address line 1
service to janitorial duties.
Hidden Address line 2
 Sales
 New hire training
(Hidden Telephone Number)  November 2015, became an Assistant Manager.
Hidden E-mail address
 EDUCATION
2010-2011
Hunter High School, West Valley City - UT

High School Diploma

 Literary Magazine Co-Editor
 Actor in Theatre Club

Currently Enrolled
Salt Lake Community College, Taylorsville - UT

REFERENCES
> David Jones – PJ’s College Book Store Manager – (Hidden Telephone #)
> Thomas Graham – Cinemark Assistant Manager– (Hidden Telephone #)
> Kaisha Richins – Cinemark Assistant Manager– (Hidden Telephone #)
> Mary Ruble – Convergys Manager– (Hidden Telephone #)
> Liz Austin – Kohls Floor Manager – (Hidden Telephone #)

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