Professional Documents
Culture Documents
Gordy
Outgoing, United States Marine Corps veteran with over 8 years of management experience seeking a
management position in a team environment where relationship building and organizational skills will
benefit all parties involved.
Professional Experience
Service Supervisor
UniFirst Corporation Boise, ID April 2016 - Current
● Created and managed route delivery schedules for six employees
● Maintain warehouse inventory for customer accounts and special orders
● Consistently met customer expectations by delivering outstanding customer service with
ninety-seven percent client retention over the period of two years
General Manager
Medical Office Solutions Scottsdale, AZ January 2007 - September 2011
● Established and maintained over 100 customer accounts consisting of medical practitioners,
hospitals, and medical offices in Southern Arizona
● Operated Hydrothermablator device and provided technical support for over 4,200
Hydrothermablation procedures where product knowledge was essential and regularly
demonstrated
● Managed product orders, warehouse inventory, and vendor relations
● Orchestrated sales operations and scheduling for Hydrothermablation procedures in Southern
Arizona and oversaw 6 employees that service medical procedures
● Help business grow to over $1mm in annual sales in 3 consecutive years and increased revenue
by at least 20% each year with Medical Office Solutions by maximizing efficiency and
relationships
Personal Trainer
Lifetime Fitness Tempe, AZ November 2005 – December 2006
● Specialized in preparing male and female bodybuilders and competitive weightlifters for
competition
● Coached Miss Tempe, AZ, Alicia Meyer, to place runner-up for Miss Arizona Competition in 2006
Assistant Sales Manager
Anabolic Resources Tempe, AZ June 2005 – December 2006
● Developed and maintained relationships for launch of 4 separate national best-selling products
with large nutritional supplement distributors and wholesalers in 50 states
● Established internal warehouse systems and sales protocols to fill orders that exceeded initial
sales projections, enabling the start-up supplement company to expand rapidly
General Manager
Custom Topper Tucson, AZ April 2004 - June 2005
● Constructed/implemented systems directly responsible for annual 30% profit increase for the
sales and installation of custom vehicle accessories for a family owned, mid-size business
● Oversaw 6 employees and all business operations including purchasing, inventory, bookkeeping,
scheduling, and service fulfillment, where time management and efficiency was a major factor
Education
Associate of Arts, Social Sciences - Secondary Education, College of Western Idaho 2016 - Current
Qualifications
● Proficient in all Microsoft Office Suite Software and most CRM software
● Strong attention to detail and time management skills with mission accomplishment as a priority
● Excellent customer service and communication skills with an immaculate track record of satisfied
customers and clients
● Extensive warehouse and inventory management experience
Accomplishments
● Developed and launched national sales campaign for best-selling sports nutrition supplements in
2005
● Established long-term relationships and maintained a strong recurring client base in both
healthcare and preventative health industries
● Received 5 employee of the month awards at UniFirst, along with Top Branch Award in Quarter 2
of 2018
References
Available upon request