UNNIKRISHNAN NAMBOODIRI

E- Wing; Flat Number - 17; Shinde Nagar, Bawadhan, Pune – 411021.

uknamboodiri@gmail.com. +91-97640-04098

IT-APPLICATIONS MANAGER/ ARCHITECT

Experienced project manager with SEVEN (7)+ YEARS experience in promoting strategic vision through
design , strategy and architecture, Innovative professionalism with proven ability to identify, analyze and
solve problems to increase customer satisfaction and control costs through expertise in:

o Program Development and Management.

o Cross Functional Team Leadership.
o Product Development and Support.

Demonstrated and achieved high level of success in organizing workflow from group planning, sessions
through implementation and capitalizing on primary competencies of technical and design teams.

I. TECHNICAL SKILLS:

Application Programming Tools Database Development

Visual Studio 2005/2003 (ASP .Net, C#.Net, VB.Net, Microsoft SQL Server 2000/2005
ADO.Net), Classic ASP, MSXML, Ruby on Rails, Microsoft Analysis Server 2000.
CakePHP, Face Book API’s. SQL Reporting 2000.

Project Management Tools Graphics Development Tools

Visio 2003 Adobe Photoshop
Microsoft Office 2007 Fireworks

Web Site Development/Content Management Operating Systems

System Windows NT
Adobe Dream weaver(v 8.0)
Adobe Contribute(v 3.0)
Hablador (v 3.0)

II. CAREER HIGHLIGHTS:

Ensim Corporation, Pune, INDIA. Jan’ 04 – Till Date

Manager – Business Applications, Build & Release

• Business process analysis and application development in the following domain areas: Product
Licensing, Billing, CRM, Finance & e-Commerce.
• Highly energetic team member and reporting to Industry leading leaders in the US.

A. Major Responsibilities/Tasks:

• Localization plans, establish solution requirements, design solutions, and quickly implement
services.
• Lead IT Applications team to design, develop, deploy, manage, maintain and support enterprise
solutions/applications.
• Develop and maintain in-house business solutions, e-commerce applications, content management
systems, and customer relationship management systems.
• Perform web and stand alone development projects using ASP, ASP.NET, VB.Net, XML, and MS
SQL.
• Database Administration, Monitoring mission critical servers.

B. Knowledge & Skills Acquired:

• Excellent verbal and written communication skills.

• Demonstrated team leadership.

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 UNNIKRISHNAN NAMBOODIRI
E- Wing; Flat Number - 17; Shinde Nagar, Bawadhan, Pune – 411021.
uknamboodiri@gmail.com. +91-97640-04098

• Highly proficient and hands on experience in building, maintaining business applications with XML,
ASP.NET, VB.NET, MS SQL, ASP, HTML, and JavaScript programming as core Technologies.
• Proficient with T-SQL, query design, and scripting techniques.
• Familiar with web protocols and XML, and application integration techniques.
• Ability to prioritize work effectively for self and team.
• Ability to work as part of a cross-functional team.
• Experience with MS SQL replication, clustering and high-availability environments.
• Experience with content management systems (CMS) and CRM.

C. Projects Delivered:

1) Ensim Licensing Server Ǿ

• Design, Coding, Testing and Deployment.
• Technologies: ASP.Net, VB.Net, Web Services and SQL Server.
• The Ensim® License Manager (ELM) is a complete suite to adhere to the Ensim Licensing
framework which included complete control over customer installation and to run business logic
applied from time to time. Sub modules included an Web API for the product to call home at regular
interval, a web portal for customers to view their individual licenses they own, upgrade & contact
ensim with issues, a business API, an email alerter built on windows service to periodically email
customers regarding issues and/or blocked processes and a monitor windows service to monitor
and de-activate product installations that haven’t called home with the stipulated time period.

Built using Microsoft technologies generates a random 25 Digit encrypted serial key on purchase of
any ensim pro products, this is then applied on the Ensim Control panel to activate the
product/installation. An in-depth know how is against NDA.

License Manager Included:

• Customer Portal.
• Customer Portal API.
• Product API for call homes.
• Business API.
• Ensim Administration Portal.
• Windows Service called Alerter (Email Notify).
• Windows Service called Monitor (Workflow Controller).

2) Ensim Customer Relationship Management Suit – CRM Ǿ

• Design, Coding, Testing, Deployment and Maintenance.
• Technologies: APS, ASP.Net, VB.Net, Web Services, Soffront API’s and SQL Server.
• Was involved in owning, customizing and administering the CRM suit in Ensim, which was very
critical for Ensim business and to provide end to end solution to Customer Lifecycle. Major modules
covered included:
o Sales Automation.
o Marketing Automation.
o Customer Ticketing System.
o Customer Accounting System.
o Defect Tracking.
o Order Processing.
o CRM Portal.
o Employee Management.
o Knowledge Management System.
o Employee IT Help Desk Management.
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 UNNIKRISHNAN NAMBOODIRI
E- Wing; Flat Number - 17; Shinde Nagar, Bawadhan, Pune – 411021.
uknamboodiri@gmail.com. +91-97640-04098

o IT Asset Management.
o Email Campaigns.
o Server to Server, Global Data Synchronization.

3) Ensim Billing Ǿ
• Design, Coding, Testing, Deployment and Maintenance.
• Technologies: MSXML, ASP.Net, VB.Net, and SQL Server.
• Extremely important, Critical and complex from ensim revenue perspective to bill customers based
on product usage that fell under the category of recurring customers. This project was indeed spilt
into two parts in fact three a) called the Parser, that would read and run business logic to count
SKU numbers against the received billing data in the form of raw encrypted XML. b) Logging app,
that would then open the encrypted usage and run the parser to update a SQL database for future
reference and reporting purposes. c) Web portal, which would search the database and display
usage reports for end user customers over http.

4) Ensim Invoice Genie Ǿ

• Design, Coding, Testing, Deployment and Maintenance.
• Technologies: Windows Forms, VB.Net, and SQL Server.
o Front End GUI for Ensim Finance to generate Invoices in the form of “.PDF” files
on the fly and send invoices via email as attachments to customers at a click of a
button. Additionally this program would also charge customers using their credit
cards if auto re-charge flag is set to “Yes” (using Cyber Source Gateway).
o This also included a utility tool called the Tax Code Updater that would download
real time tax values for specific state, district, city, county in US for a particular
type of product and update the database for future use.

5) Ensim Foundation Server Ǿ

• Architect, Design, Coding, Testing, Deployment and Maintenance.
• Technologies: VB.Net and MSXML.
• Was called in into Build department to head and provide solution to produce stable and reliable
build to increase developer and build engineers productivity. Designed a command line executor
that would read a fully configurable XML which had all the required input definitions to a particular
product and the logic written inside foundation would execute commands as specified, Log and
Track build outputs. Also writing a Web API now so that the Engine could then be triggered of from
a different client.

6) Ensim Customer Ticketing Portal

• https://onlinesupport.ensim.com
• Design, Coding, Testing, Deployment and Maintenance.
• Technologies: ASP, Soffront API’s, and SQL Server.
• Ticketing portal for Ensim customers to reach ensim in a much organized fashion.
o Customer ticketing system built from scratch using ASP and Soffront API to
enable real time integration with CRM and Knowledgebase Management system.
Users could either file tickets based on severity and/or browse through
knowledge articles published by operations department.

7) Ensim Storefront
• http://buy.ensim.com (Retired)
• Design, Coding, Testing, Deployment and Maintenance.
• Technologies: ASP, Soffront API’s, and SQL Server.
o A complete storefront for Ensim products with real time transactions using Cyber
Source gateway. Modules included complex business logics built in to

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 UNNIKRISHNAN NAMBOODIRI
E- Wing; Flat Number - 17; Shinde Nagar, Bawadhan, Pune – 411021.
uknamboodiri@gmail.com. +91-97640-04098

accommodate ensim business model, an admin section, CRM Integration,

Licensing Integration and reporting for internal use.

8) http://revenue.ensim.com
• Design, Coding, Testing, Deployment and Maintenance.
• Technologies: ASP, SQL Analysis Server.
o A web portal built on MS Analysis server to produce robust management reports
based on sales/revenue figures and usage counts of products with various
permutation and combination OR in general querying built in cubes created in
Analysis server.

9) Ensim Directory
• http://directory.ensim.com(Retired)
• Design, Coding, Testing, Deployment and Maintenance.
• Technologies: ASP, Soffront API’s, and SQL Server.
o Full text search engine for ensim solution partners and resellers across the globe
along with their ratings, product offerings and listing. Fully configurable by
marketing department via CRM based on each resellers/solution providers sales
averages/predictions.

10) Ensim Knowledge Base

• http://kb.ensim.com
• Design, Coding, Testing, Deployment and Maintenance.
• Technologies: ASP, Soffront API’s, and SQL Server.
o Exposed to the external world with custom built UI.
o This was a product purchased from Soffront known as Soffront KMS. Major
responsibilities included customizations, database administration and product
management.

11) Ensim Web Portal

• http://www.ensim.com
• Design, Coding, Testing, Deployment and Maintenance.
• Technologies: HTML, ASP, Soffront API’s, and SQL Server.
o End to end design, architect, develop and maintain the web portal for high
availability on real time Environment.
 Sub Modules included integrating the web portal to comply with the
internal Content Management Systems.
 Web forms.
 Generating various reports that could include Marketing, IT and Top
management regarding usage.

12) Ensim Intranet Portal

• http://intranet.ensim.com
• Deploy, Maintain and Domain Management.
• Technologies: Share point Server 2003.
• Internal Portal for Ensim departments to share & exchange Views/Pictures & Discussions within the
team. Was instrumental in deploying, maintaining the setup and domain administration with the
help of Microsoft Share Point Service 2003.

13) Ensim Employee Directory

• http://phonelist.ensim.com
• Design, Coding, Testing, Deployment and Maintenance.
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 UNNIKRISHNAN NAMBOODIRI
E- Wing; Flat Number - 17; Shinde Nagar, Bawadhan, Pune – 411021.
uknamboodiri@gmail.com. +91-97640-04098

• Technologies: ASP.Net and Active Directory.

• Web utility tool which was built for Ensim Employees to search, view, and update Global Address
List of Microsoft Exchange. This was built to ensure Ensim IT is not bombarded with requests to
update individual employee GAL information and they could instead update it themselves. Built by
firing LDAP queries on to domain controller.

III. Previous Employment:

1. Mash InfoTech Solutions, Pune. INDIA Apr’03 To: Oct’ 03

Sr. Programmer

A. Major Responsibilities/Tasks:
• Provided E-Commerce solutions.
• Involved in Design, Coding, testing and Leading a team.
• Development tools included ASP.Net / ADO.Net /SQL Server 2000.
• Modules delivered: Shopping Cart, Store Setup, Credit Card Validation and Transaction, Shipping,
Reports, Site Administration. Other sub modules included chat, message boards etc.

2.
Routers Intermedia Ltd, Kannur. INDIA Jul’01 To: Oct’ 02
Sr. Programmer

A. Projects Delivered:

1) Project Management System

• Coding and Testing
• Technologies: WIN API, Visual Basic 6.0, ASP, and SQL Server
• A System, which was designed to overcome the communication gap and to coordinate between
team members located in different location of India. Basically it comprises of messaging, SMS
facility, Video Conferencing facility, One to One Interaction between the Project Manager and the
Client, Bug Reporting Form, and reports which where generated keeping the present status of all
running projects.

2) ZCODEC
• Coding, Designing, Testing and Implementation
• Technologies: Visual Basic 6.0, COM, and Zebra Programming Language (ZPL).
• A Complete package for generating Barcode labels in all Formats as of Today, which includes
Alpha Numeric, Retail, Numeric And Also 2D Barcode Labels. Additional Features include
Designing the Label and Connectivity to Existent Database or File using a DSN.

3) Invest Track2000
• Coding and Testing.
• Power Builder 7.0 / Oracle 7.0
• A Total Enterprise solution For a Mutual Fund Registrar in Chennai. This software basically takes
care of the entire computerization of each Unit (Mutual Fund Companies) Starting from
Purchase/redemption/Account transfers, generating Reports Based On Folio Number, Payroll
System, Day to Day Administrative Tasks.

IV. Personal:
a. COMMUNITY INVOLVEMENT:
 Consultancy – Involved in Design, Implementation and Deployment of
computerization of Billing for a major Telecom Company in India. (BSNL)
 Mentor – School Board – assisting children with computer skills.

b. EDUCATION AND PROFESSIONAL TRAINING:

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 UNNIKRISHNAN NAMBOODIRI
E- Wing; Flat Number - 17; Shinde Nagar, Bawadhan, Pune – 411021.
uknamboodiri@gmail.com. +91-97640-04098

 Post Graduate Diploma in Computer Science – 1998

 Software Solution Integrated Limited, Chennai
 Technical Studies Degree – 1995
 Bachelor of Science (Major - Mathematics)
 Advanced Design for Multimedia and Interactive Screen workshop
 TATA INFOTECH

c. LANGUAGES (READ/WRITE/SPEAK):
 English, Hindi, Malayalam and Tamil.

“Without leaps of imagination, or dreaming, we lose the excitement of possibilities. Dreaming, after all, is a form of
planning--Gloria Steinem”

iPaper Version available at http://www.scribd.com/doc/3950187/Unnikrishnan-Namboodiri-v7-2-0

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