JAYCEE JACOBS

1672 BEACHSIDE DR. , PENSACOLA , FLORIDA 32506 (703) 554-9722

JAYCEE.L.JACOBS@GMAIL.COM

PROFESSIONAL Passionate college student possessing an eager-to-learn attitude

SUMMARY seeking to enter a new career after graduation.

Skills  Customer Service  Typing: 76 WPM

 Multi-Tasking  Microsoft Office

WORK HISTORY NOVEMBER 2017-CURRENT

Staffing Solutions Assistant | Lakeview Center Inc. | Pensacola,
FL
 Interviewed applicants and contacted references
 Utilized Excel to create monthly reports
 Managed payroll for 60+ employees
 Handled scheduling for all staff in PRN pool
 Worked to fulfill staffing needs for nine behavioral health units
 Remained on-call for behavioral health units in case of staffing
emergencies (call outs, tardies, no shows, etc.)
 Helped recruiting department qualify applicants for hundreds of
open positions
 Registered staff for in-person training and made sure they were
up to date with online training
 Other administrative tasks such as scanning, filing, ordering
office supplies, etc.

JUNE 2017-CURRENT
Behavioral Technician | Lakeview Center Inc. | Pensacola, FL
 Worked with clients of all ages and backgrounds while they
received mental health treatment
 Documented location and behavior of individuals every 15-30
minutes
 Maintained a safe environment for the clients
 Transported clients to outings or other parts of the hospital
campus
 Worked with a team to de-escalate angry or anxious clients
  Helped enforce a token economy
 Made sure unit chores were completed by end of shift

DECEMBER 2015-AUGUST 2017

Social Media Specialist/Account Manager | Ascendancy I.M. |
Pensacola, FL
 Responsible for the creation, monitoring, and up-keeping of
social media platforms (Facebook, Twitter, LinkedIn, and
Google+)
 Provided direction and edited posts created by social media
team members
 Updated client websites and job posts as requested
 Created and implemented social media campaigns
 Created graphics for clients to use on their social media
 Wrote press releases
 Ensured contracts for each client are met
 Generated monthly reports using analytics from Google,
LinkedIn, Facebook, and Twitter

NOVEMBER 2014-DECEMBER 2015

Shift Leader | VooDoo BBQ & Grill | Pensacola, FL
 Managed operations and workflow to maximize customer
satisfaction
 Validated thousands of dollars for daily cash flow and account
for discrepancies
 Ensured opening and closing procedures are conducted without
error so the restaurant remains clean, secure and ready to
open the following day
 Diligently conducted mass food preparation for catering orders

NOVEMBER 2012-AUGUST 2014

Concessions/Box Office/Usher | Regal Fox 16 Theater |
Brambleton, VA
 Responsible for providing quality customer service (friendly,
fast, and accurate) for box office and concession orders
 Thoroughly managing thousands of dollars a day in customer
transactions, with zero deficiencies during close-out
documentation and cash balance procedures
 Recognized multiple times by management as the top producer
in income generation by convincing customers to up-sell their
orders
EDUCATION 2018
Bachelors of Arts: Psychology
The University Of West Florida, Pensacola, FL