SYLLABUS

Natural Language Processing

Self-paced online Become a Natural Language Processing specialist. Learn to

masterclass analyze spoken or written language on a large scale and unlock
valuable insights.
INDEX

About the AIHR Academy Page 3

Masterclass overview Page 4

Learning objectives Page 6

Who you will learn from Page 7

What you will learn Page 8

Your success team Page 12

Frequently Asked Questions Page 13

Enroll Now Page 15

Natural Language Processing | Syllabus Copyright © HR Analytics Academy | Page 2

ABOUT THE
AIHR ACADEMY
In the AIHR Academy, we teach the
skills that you need in order to succeed
in the field of people analytics. By
teaching you to leverage the power of
data, we enable you to claim the
strategic impact that you deserve.
People analytics is about leveraging data in
order to make better informed (data-driven)
people decisions. Decisions which in the end
drive better outcomes for both the business
and employees.
Online learning portal
All of our courses and masterclasses are
delivered through the online learning portal.
They are self-paced and the lessons are pre-
recorded so that you can learn whenever and
Natural Language Processing | Syllabus
wherever it’s most convenient. By placing
you in the driver’s seat we enable you to
optimize your own learning curve and
complete each course at your own pace.
Practical bite-sized lessons
The practical nature of our courses and the
way they are structured is what sets us apart.
Our lessons are bite-sized and conveniently
split up into several modules. Within each
module you will typically find a combination
of 3 – 4 video lessons, a short quiz, reading
materials that provide extra context, a piece
of bonus content, and a practical assignment
that will help you put your new skills into
practice.
Copyright © HR Analytics Academy | Page 3
MASTERCLASS
OVERVIEW
OVERVIEW

3 Self-paced
English Yes
Modules
Duration language Certificate

6 6 12
PDCs Credits Months
SHRM HRCI Access

FRAMEWORK

Often times, we use interviews and new and exciting domain of HR Analytics?
performance reviews to generate insights
In this masterclass, you will learn exactly
into our workforce. However, reviewing
what NLP is, the various ways it can be
dozens, if not thousands, of exit interviews
applied to HR and learn to build your own
and performance reviews can take up a lot of
chatbot.
time and manpower.
The masterclass also focusses on the hot
Natural Language Processing (or NLP)
topic called ‘voice of the employee’ (VoE).
enables you to analyze this large quantity of
You’ll finish the masterclass by applying a
unstructured HR data, giving you insights in
sentiment analysis to your workforce in
mere minutes. But how can you harness this
Excel.

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 WHAT YOU GET

Paper and
digital Reading
10 Video
certificates materials &
lessons
upon Bonus content
completion

Quizzes and 30-day

Practical money back
Assignments guarantee

STUDENTS

▶ The ‘Natural Language Processing’

Masterclass is for anyone looking to
acquire more in-depth knowledge about
applying NLP within human resources
management.

▶ No prior knowledge is required. There are

no prerequisites for taking this course.

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 LEARNING OBJECTIVES

Know what NLP exactly is and how

it works

Know how NLP can be applied

within HR

Understand the difference

between machine learning and
grammar engineering
Learn to build your own HR
chatbot

Understand the ethics and privacy

concerning NLP

Learn to set up a ‘voice of the

employee’ (VoE) program

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WHO YOU WILL
LEARN FROM
Eduardo Valencia is a data analytics manager and people analytics
manager at MeaningCloud, an NLP consultancy. He’s a much
sought-after trainer on educating experienced HR professionals
around the world on big data and data analytics.

Eduardo is the author of three best-selling books on People

Analytics and Data Coaching. Eduardo studied at the University of
EDUARDO VALENCIA Navarre, Spain and has an educational background in both
linguistics and data analytics.

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WHAT YOU WILL
LEARN
MODULE 1

INTRODUCTION TO NLP

▶ 1: Seven reasons to embrace NLP in HR

⁃ Describe how NLP can assist in survey and interview processing
⁃ Understand how NLP can allow you to listen to the voice of the
employee
⁃ Explain how NLP can assist in recruiting

▶ 2: The basic NLP must-knows

⁃ Understand the differences between structured and unstructured
data
⁃ Explain how computational linguistics work in NLP
⁃ Describe the difficulties that a computer program has in
understanding language

▶ 3: NLP Daily Tasks

⁃ Understand how named entity recognition works
⁃ Describe the impact of categorization or classification
⁃ Explain what sentiment analysis is

▶ Course & Reading Materials

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 MODULE 2

Algorithms in NLP

▶ 4: Must-Metrics
⁃ Understand the dynamic between the metrics “recall”
and “precision”
⁃ Describe several common errors in NLP
⁃ Explain how the confusion matrix works

▶ 5: Linguistic Engineering vs AI
⁃ Understand how algorithms are used in NLP
⁃ Explain how precise machine learning algorithms are and
how to improve these
⁃ Describe several application-specific linguistic resources

▶ 6: Create your own HR Chatbot

⁃ Explain several ways in which enterprises can use HR
chatbots
⁃ Describe how you can get quick-wins with HR chatbots
⁃ Understand how to create your own HR chatbot

▶ Course & Reading Materials

▶ Assignment: Design your own HR Chatbot

- Design the conversation
- Establish training phrases
- Understand how to develop a HR chatbot

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 MODULE 3

VOICE OF THE EMPLOYEE

▶ 7: Ethics in NLP
⁃ Explain how data privacy impacts NLP
⁃ Describe how ethics go beyond data privacy laws
⁃ Understand several rules of thumb for ethical principles regarding
data

▶ 8: Voice of the Employee

⁃ Understand the importance of the voice of the employee
⁃ Describe several ways in which you can analyze the voice of the
employee
⁃ Explain how should analyze open-ended surveys

▶ 9: Create your own Dashboard: Running a Sentiment Analysis

⁃ Describe how you can run a sentiment analysis
⁃ Understand how to create your own HR chatbot
⁃ Explain several ways on how you can expand upon this HR chatbot

▶ 10: Bonus: Neural Networks for Beginners

⁃ Describe what neural networks are
⁃ Understand how you can use neural networks in NLP
⁃ Explain some of the main issues with neutral networks

▶ Course & Reading Materials

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 OUR ALUMNI WORK AT

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YOUR SUCCESS
TEAM
Receive a personalized approach to online
education that ensures you’re supported by
the AIHR Academy throughout your learning
journey.

Head Learning Facilitator

A subject matter expert from the
AIHR Academy who’ll guide you
through content-related challenges

Success Manager
Your dedicated support rep at the
AIHR Academy, available during
business hours to resolve technical and
administrative challenges

Global Support Team

This team is here to solve your tech-
related and administrative queries
and concerns

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FAQ

Why should I enroll in this program?

Large quantities of HR data are not nicely structured in (SQL)

databases or BI systems. This data contains extremely valuable
insights which can be crucial in decision-making processes.

Natural language processing (NLP) is a technique that makes it

possible to analyze spoken or written language on a large scale and
unlock valuable insights.

When can I start?

Whenever you want!

All the lessons of this masterclass are pre-recorded.

You determine when you start. From the moment
you start the course, you will have 12 months of full
access to the masterclass and all the materials.

What is NLP?

NLP refers to Natural Language Processing, an area of computer science

on the intersection of artificial intelligence and human languages. It’s a
technique that enables a computer to analyze and understand written or
spoken language.

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 How much time will I need to complete this masterclass?

The masterclass is conveniently split up into three modules. On average it

takes students 3 hours to complete a module.

This includes watching the video lessons, studying the masterclass

material and completing the assignments. Keep in mind that this
masterclass is self-paced.

After completion

After completing the masterclass, you will receive a

certificate which is signed by your instructor and will be
sent to you by post.

The certificate number enables you to add your

experience to the education section of your LinkedIn
profile.

We are an approved recertification provider with the

HRCI and SHRM. Professional Development Credits
(PCDs) can be claimed upon completion.

Is this course the right fit for me?

If you’re not sure this course is the right fit, please visit our website and
schedule a call with one of our admissions advisors.

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ENROLL
NOW

STEP

1
Go to www.hranalyticsacademy.com

STEP
Select the Natural Language Programming

2
SHR
Masterclass and click the Enroll button

STEP
Fill out your billing address and payment

3 details

STEP

4
Create your student account

STEP

5
Start learning!

If you have any questions or rather talk to one of our admissions advisors, please
send us an email at support@analyticsinhr.com and we’ll get back to you ASAP

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 E-mail: support@analyticsinhr.com
Phone: +31(0)103400130
Contact us Address: Analytics in HR B.V.
516 Blaak
3011TA Rotterdam
The Netherlands

Enroll now www.hranalyticsacademy.com