3 Year Business plan : Target Setting

Actual Projections / Targets

2018 2019 2020 2021 2022
A. Basic Foundations
Overall
Basic Foundatons
Employee Satsfacton Sales
Service
Sales ( SCUBE - Delivery Stage )
Customer Satsfacton
Service ( NCDS ) (Natonal Customer Delight S

B. Market Potential
New Car Industry
New Car

New Car Sales

Market Share
Product Mix ( Liv:Crs:Ets:Cor:Cam:Inn:For:Pra:Pri:LC)
CPUS Demand
CPUS

CPUS Actual
CPUS Market Share
BPUS Demand
BPUS

BPUS Actual
BPUS Market Share
Service Actuals
Service Product Mix ( Liv:Crs:Ets:Cor:Cam:Inn:For:Pra:Pri:LC)

C. Service + VAS + U-Trust Contirbution

Source of Margins KPI Description KPI Margin KPI Margin KPI Margin KPI Margin KPI Margin

1 TUS Labour Labour / Unit 2641 15,189,347

Service

2 TUS Parts TGP / Unit 7457 7,356,788

3 TUS Lubricants Lubricant / Unit 948 1,026,218
4 Tyre Tyre / TUS
5 Battery Battery / TUS
6 Car Care Care Care Revenue / CPUS
Service VAS

7 DIY DIY Revenue / CPUS

8 TP Renewal TP Renewal Penetraton 433 1,810,196
9 TW - Post Delivery No of TW Sold / 1 ~ 3 Year UIO
10 Timeless Warranty No of TW Sold / UIO
11 RSA Timeless Warranty Sales / UIO
12 TGA TGA Revenue / Unit sold 18019 1,260,944
13 Non -TGA ( Non Competng product ) Non TGA Revenue / Unit sold 103 37,225
14 TFS No of Disbusments / Unit Sold 0.25 550,379
Sales VAS

15 IHF ( ex TFS ) No of Policies Issues / Units Sold

16 Toyota Protect New No of TP Sold / Units Sold 302 2,093,919
17 Non - TP No of Non-TP / Units Sold
18 TW - New Car No Sold / Units Sold 184 765,313
19 U-Trust Sales No of U-Trust Sales 31 1,051,566
20 TGA TGA Revenue / Unit sold
21 Non -TGA ( Non Competng product ) Non TGA Revenue / Unit sold
22 TFS No of Disbusments / Unit Sold
U-Trust

23 IHF ( ex TFS ) No of Policies Issues / Units Sold

24 Toyota Protect New No of TP Sold / Units Sold
25 Non - TP No of Non-TP / Units Sold
26 TW - New Car No Sold / Units Sold
Total 31,141,895 - - - -

D. Cost of Goods Calculations

Component KPI Description KPI Cost KPI Cost KPI Cost KPI Cost KPI Cost

1 Cost of Labour ( Technician Salary ) Total Margin / Labour Cost 3.549164447 8,774,430
2 Cost of Workshop Expenses Total Margins / Workshop Expenses 18.54750708 1,679,034
3 Outside Labour Total Margins / Outside Labour 261.11 119,268

Total 10,572,732 - - - -

E. Gross profits from Service + VAS ( C - D ) 20,569,163 - - - -

F. Expenses
Component KPI Description KPI Expenses KPI Expenses KPI Expenses KPI Expenses KPI Expenses
1 Total Salaries Cost Total Salaries / GP ( Service + VAS ) 0.44 9,099,740
Sales Efficiency Units Sold / No of SC
Bay Productvity ( GR + EM ) Units serviced / Bay / Day
Bay Productvity ( BP ) Units serviced / Bay / Day
Direct to Indirect Manpower Rato
2 Total Sales & Distributon Cost Cost / GP ( Service + VAS ) 0.08 1,604,919
BTL Marketng expenses Cost / Retail 0.19 3,860,327
Sales from Existng customers Sales to exisitn cust / Total Sales
Sales from Refferals Sales to Refferals / Total Sales
Sales From New customers Sales to New Cust / Total Sales
Discounts ( If not considerd in GP ) Total Discounts / GP ( Service + VAS )
Working Capital Turn over rate
3 Total Interest Cost Total Interest / GP ( Service + VAS ) 0.00
Inventory Cost Stock days 52.00 5,064,560
Debt to Equity Rato
Interest on capital investments 2,620,364
Interst on Outstanding 238,596
4 Total Administraton Cost Admin Cost / GP ( Service + VAS ) 16,439,975
Licensing of machinery

5 Total Depriciaton Cost Depriciaton / GP ( Service + VAS ) 0.18 3,789,997

Current asset depriciaton
New network

Total 0.73 42,718,478 #DIV/0! - #DIV/0! - #DIV/0! - #DIV/0! -

E. Gross profit ( Service + VAS ) 20,569,163 - - - -

F. Expenses 42718477.98 0 0 0 0
VAS Absorption Ratio ( (E / F ) 0.4815050529 NA NA NA NA