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1.6 it's really old, but basically moving from one to another server is always the same procedure.

- Export MySQL database on the old server

- Pack the osTicket directory e.g. tar or zip on the old server

- Create an empty database on the new server and create an user for the new database

- import the database via MySQL commands or phpmyadmin

- extract the osTicket directory

- when you changed the osTicket database name or user or password etc. change it in the config
file.

Then you should be done.

As your have basically done can you provide more info about your old and new server? Eg. MySQL
version, server software (IIS / apache / etc).

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