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Period 1

9 AM to 10 AM
Day Subject Topic

1 Introduction What Is Logistics?

2 Prepare for Booking Financial Documents

Revamp your training and


3 Prepare for Booking
onboarding methods.
4. Circulate the filled-out
4 Prepare for Booking
order form internally.

Knowledge of all relevant safety


5 Prepare for Booking
and security procedures

6 Prepare for Booking transport consignments

7 Prepare for Booking Work Styles


Knowledge of details required
8 Prepare for Booking
while booking a customer order

9 Prepare for Booking Can I check in on-line?

10 Prepare for Booking Contribution margin-based pricing

11 Prepare for Booking Penetration pricing


Types of workplace hazards that
12 Prepare for Booking one can encounter on the job and
safe operating practices

Perform Consignment Receive customer orders through


13
Booking email or through telephone calls

Perform Consignment
14 Health and safety
Booking

Perform Consignment Always set a plan of action for the


15
Booking next call
Perform Consignment What is Full Truckload Shipping
16
Booking (FTL)?

Perform Consignment
17 Modification of the terms
Booking

Perform Consignment
18 Safety & Security in logistics/
Booking

Perform Consignment Be Patient When Talking to The


19
Booking Bank
Perform Consignment
20 Safety & Security in logistics/
Booking

Perform Consignment input the details regarding the


21
Booking goods

Perform Consignment
22 type of truck
Booking

Perform Consignment
23 most economical option
Booking
Perform Consignment
24 order needs to be dropped
Booking

Perform Post Booking


25 Booking Activity
Activity

Perform Post Booking Return to office after visiting all the


26
Activity clients

Perform Post Booking Verify existing details about each


27
Activity order
Perform Post Booking Send information pertaining to the
28
Activity documentation

Perform Post Booking


29 Track an invoice
Activity

Perform Post Booking


30 missed pick ups
Activity

Perform Post Booking How often is the data in the


31
Activity tracking system updated?
Perform Post Booking
32 Difficult access to the property
Activity

Perform Post Booking


33 Refused by the recipient
Activity

Perform Post Booking any other issue while booking


34
Activity customer orders

Perform Post Booking Technique 6: Rehearse Non-Verbal


35
Activity Signals
Perform Post Booking Dispose any unnecessary
36
Activity documentation

Perform Post Booking


37 Legacy records
Activity

Maintain Health, Safety


and Security Measures
38 omply with safety regulations
while booking
consignments

Maintain Health, Safety


and Security Measures
39 Legal Standards
while booking
consignments
Maintain Health, Safety
and Security Measures
40 Tools to be used
while booking
consignments

Maintain Health, Safety


and Security Measures
41 Source: Boeing, 1997.
while booking
consignments

Maintain Health, Safety


and Security Measures
42 SUMMARY
while booking
consignments

Maintain Health, Safety


and Security Measures
43 What is a notifiable incident?
while booking
consignments
Maintain Health, Safety
and Security Measures
44 Report to the authorities
while booking
consignments

Maintain Health, Safety


and Security Measures
45 What is a protocol deviation?
while booking
consignments

Maintain Health, Safety


and Security Measures
46 Visually inspect the activity area
while booking
consignments

Maintain Health, Safety


and Security Measures
47 What should the inspection cover?
while booking
consignments
Maintain Health, Safety
and Security Measures
48 breach of safety
while booking
consignments

Maintain Health, Safety


and Security Measures Knowledge of processes involved
49
while booking in inbound and outbound
consignments

Maintain Health, Safety


and Security Measures r booking orders (delays, low
50
while booking capacity utilization etc.)
consignments
Period 2
M 10 AM to 11 AM
Inst code Subject Topic

Types of documentation in
Prepare for Booking
organization/

Knowledge of organizational
Prepare for Booking
products and procedures

Find a knowledge sharing software


Prepare for Booking
that is right for your organization.
5. Let the customer know the
Prepare for Booking
order status.

Training can be provided in various


Prepare for Booking
ways

Prepare for Booking Managing transport providers

Knowledge of processes involved in


Prepare for Booking
inbound and outbound transport
Prepare for Booking What times are presented?

Prepare for Booking Our products and services

Prepare for Booking Decoy pricing

Prepare for Booking Predatory pricing


Prepare for Booking Focus on prevention

Perform Consignment Why are follow up calls and emails


Booking important in sales?

Perform Consignment A Visible, Positive Safety Culture is


Booking Crucial

Perform Consignment
Use templates and scripts
Booking
Perform Consignment
Advantages of FTL:
Booking

Perform Consignment
Cancellation and modifications
Booking

Perform Consignment
Only take on high end clients
Booking

Perform Consignment
Follow Up with the Bank
Booking
Perform Consignment Logistics risks involves material
Booking handling

Perform Consignment
payment method
Booking

Perform Consignment
whether a Full Truck Load
Booking

Perform Consignment
transport companies
Booking
Perform Consignment
Lorry Receipt
Booking

Perform Post Booking


Main features
Activity

Perform Post Booking


refresh the computer system
Activity

Perform Post Booking


respective LR and update
Activity
Perform Post Booking
billing invoices
Activity

Perform Post Booking


Noted
Activity

Perform Post Booking


transport providers
Activity

Perform Post Booking What are the reasons for a delayed


Activity delivery?
Perform Post Booking Unclear writing due to bad printing
Activity quality

Perform Post Booking


Temporary technical issues
Activity

Perform Post Booking Technique 1: Familiarize Your Team


Activity with the Supplier’s Company

Perform Post Booking Technique 7: Develop and Complete


Activity a Strategy Worksheet
Perform Post Booking
documentation and forms
Activity

Perform Post Booking Visually inspect the work area to


Activity ensure that it is clean

Maintain Health, Safety


and Security Measures
procedures in case of fire hazards
while booking
consignments

Maintain Health, Safety


and Security Measures
Compliance Code
while booking
consignments
Maintain Health, Safety
and Security Measures SPSA does not require any forms to
while booking be filled.
consignments

Maintain Health, Safety


and Security Measures CAUSES OF JET TRANSPORT
while booking ACCIDENTS
consignments

Maintain Health, Safety


and Security Measures
Capture reasons
while booking
consignments

Maintain Health, Safety


and Security Measures
What is Root Cause Analysis (RCA)?
while booking
consignments
Maintain Health, Safety
and Security Measures Investigate and develop corrective
while booking actions
consignments

Maintain Health, Safety


and Security Measures When and how should a PI report
while booking protocol deviation
consignments

Maintain Health, Safety


and Security Measures
and equipment for appropriat
while booking
consignments

Maintain Health, Safety


and Security Measures When should work equipment that
while booking needs inspection be re-inspected?
consignments
Maintain Health, Safety
and Security Measures
protocol to deploy action
while booking
consignments

Maintain Health, Safety


and Security Measures
pricing strategies in the market.
while booking
consignments

Maintain Health, Safety


and Security Measures
f distances to different destination.
while booking
consignments
Period 3
M 11 AM to 12 PM
Inst code Subject Topic

Emails and
Prepare for Booking
Memorandums

5 Ways to Increase
Prepare for Booking Knowledge Sharing in
Your Organization

Procedures for accepting


Prepare for Booking
customer orders/
6. Ask for customer
Prepare for Booking
feedback.

Prepare for Booking Training includes:

Criteria influencing
Prepare for Booking transport service
providers

Prepare for Booking Supply-Chain Partners


Prepare for Booking Payment

Knowledge of distances to
Prepare for Booking
different destination

Prepare for Booking Double ticketing

Prepare for Booking Premium decoy pricing


Knowledge of possible
Prepare for Booking difficulties in booking
customer orders

Perform Consignment When do I need to follow


Booking up on sales leads?

Perform Consignment Have associates share


Booking best practices

Perform Consignment Use existing marketing


Booking content
Perform Consignment When Should I Choose
Booking FTL or LTL?

Add the company's mark


Perform Consignment
up and provide the quote
Booking
to the customer

Perform Consignment Presentation is almost


Booking everything

Perform Consignment Additional Things to


Booking Consider
Perform Consignment
arrange transportation
Booking

Perform Consignment
pick up address
Booking

Perform Consignment Less than Truck Load


Booking (LTL) is needed.

Perform Consignment provide the quote to the


Booking custome
Perform Consignment Depending on the mode
Booking of payment

Perform Post Booking


Booking forms
Activity

Perform Post Booking Before you start to refresh


Activity or reset your PC

Perform Post Booking


To update your Windows
Activity
Perform Post Booking Essential Elements of an
Activity Effective Invoice

Perform Post Booking


Link up and get paid
Activity

Perform Post Booking


cancelled orders
Activity

Perform Post Booking Misspelled, incomplete or


Activity outdated address
Perform Post Booking
Marked as undeliverable
Activity

Perform Post Booking Maintenance work or


Activity building work

Perform Post Booking Technique 2: Discover the


Activity Supplier’s Agenda

Perform Post Booking Success Goes to the Well


Activity Prepared
Perform Post Booking
Disposal of paper files
Activity

Perform Post Booking


Consistent Standards
Activity

Maintain Health, Safety


and Security Measures
biohazards
while booking
consignments

Maintain Health, Safety


and Security Measures
WorkSafe Guidance Note
while booking
consignments
Maintain Health, Safety
and Security Measures Identify reasons for
while booking occurrence of incident
consignments

Maintain Health, Safety


and Security Measures response/action taken into
while booking incident report
consignments

Maintain Health, Safety


and Security Measures
note to manager
while booking
consignments

Maintain Health, Safety


and Security Measures What is a serious
while booking incident / injury?
consignments
Maintain Health, Safety
and Security Measures
Calculate the costs
while booking
consignments

Maintain Health, Safety Emergency Deviations


and Security Measures require prompt reporting
while booking to the IRB promptly after
consignments they occur

Maintain Health, Safety


and Security Measures
safe condition
while booking
consignments

Maintain Health, Safety


Who should carry out the
and Security Measures
inspection of work
while booking
equipment?
consignments
Maintain Health, Safety
and Security Measures Capture reasons and
while booking response
consignments

Maintain Health, Safety


and Security Measures encounter on the job and
while booking safe
consignments

Maintain Health, Safety


Types of workplace
and Security Measures
hazards that one can
while booking
encounte
consignments
Activity Cum Lesson Planner -Consignment Booking Assistan
3 Period 4
12 PM 12 PM to 1 PM
Inst code Subject Topic

Module coverage
English Why learning English is
important

Recall alphabets
English Recall vowels and
consonants

Family Relationships
- Some common
English occupations
- Names of fruits and
vegetables, Animals
English Student Activity

English Student Activity

English Grammar, Parts of speech

English Grammar, Parts of speech


English Grammar, Parts of speech

English Grammar, Parts of speech

English Grammar, Parts of speech

English Grammar, Parts of speech


English Grammar, Parts of speech

English Grammar, Parts of speech

English Student Activity

English Student Activity


English Student Activity

English Common mistakes

English Common mistakes

English Common mistakes


English Idioms and phrases

English Idioms and phrases

English Idioms and phrases

English Idioms and phrases


English Grammar, Parts of speech

English Grammar, Parts of speech

English Grammar, Parts of speech

English Grammar, Parts of speech


English Grammar, Parts of speech

English Grammar, Parts of speech

English Tense and its Types

English Tense and its Types


English Tense and its Types

English Tense and its Types

Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important
Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important
Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important
Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important
Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important

Module coverage
English Why learning English is
important
n Planner -Consignment Booking Assistant (LSC/Q1120)
d4 Period 5
1 PM 1.30 PM to 2.30 PM
Inst code Subject Topic

Prepare for Booking Business Letters

1. Design your office


Prepare for Booking space to be conducive to
conversation

1. Use a standard order-


Prepare for Booking
taking form.
Risk and impact of not
following defined
Prepare for Booking
procedures/work
instructions

Knowledge of Standard
Prepare for Booking Operating Procedures
(SOPs)

Prepare for Booking International movement

Prepare for Booking Damage and Liability


Prepare for Booking Rebooking

Distance and Scale on a


Prepare for Booking
Map

Prepare for Booking High-low pricing

Examples of premium
Prepare for Booking
pricing:
Knowledge of possible
common challenges and
Prepare for Booking
solutions for booking
orders

Perform Consignment How to follow up: Best


Booking practices

Perform Consignment Train Incessantly on Safe


Booking Logistics Operations

Perform Consignment Track and measure


Booking success
Perform Consignment
Additional Service Fees:
Booking

Perform Consignment
Price-Matching
Booking

Perform Consignment
Putting together a quote
Booking

Perform Consignment Balance Your Statement


Booking Regularly
Perform Consignment Coordinate consignment
Booking pick up

, destination and date


Perform Consignment
when the consignment
Booking
must be delivered,

find out the market rates


Perform Consignment
depending on the
Booking
destination

Perform Consignment approval from the


Booking customer
Perform Consignment
the cost as advance
Booking

Perform Post Booking Online payments with


Activity WooCommerce

Perform Post Booking


To refresh your PC
Activity

Perform Post Booking Update tracking


Activity information
Perform Post Booking
Immediate Contact
Activity

Perform Post Booking


Numero Uno
Activity

Perform Post Booking a package was not


Activity delivered on time

Perform Post Booking Incorrectly completed


Activity order form
Perform Post Booking
Weather conditions
Activity

Perform Post Booking


Protective pets
Activity

Technique 3: Profile the


Perform Post Booking
Supplier’s Negotiating
Activity
Team Personnel

Perform Post Booking


Save all data
Activity
Perform Post Booking
Files retained on site
Activity

Perform Post Booking


Provide Feedback
Activity

Maintain Health, Safety


and Security Measures Fire & Emergency
while booking Evacuation
consignments

Maintain Health, Safety


and Security Measures
Recognize
while booking
consignments
Maintain Health, Safety
and Security Measures 3 Causes of Incidents and
while booking Accidents
consignments

Maintain Health, Safety


and Security Measures
Source: Boeing, 1997.
while booking
consignments

Maintain Health, Safety


and Security Measures
Action take into incident
while booking
consignments

Maintain Health, Safety


and Security Measures The seven critical steps of
while booking incident
consignments
Maintain Health, Safety
and Security Measures Conduct a root cause
while booking analysis
consignments

Maintain Health, Safety


and Security Measures Major, non-emergent
while booking deviations require
consignments

Maintain Health, Safety


and Security Measures Inspection of work
while booking equipment
consignments

Maintain Health, Safety


and Security Measures Recognize and report
while booking unsafe
consignments
Maintain Health, Safety
and Security Measures action taken into incident
while booking report
consignments

Maintain Health, Safety


and Security Measures
customer consignments.
while booking
consignments

Revision Revision
d5 Period 6
2.30 PM 2.30 PM to 3.30 PM
Inst code Subject Topic

Definition of a computer
Computers Basic Operations of a
computer

Computers History of Computers

Block diagram of a
Computers
computer Hardware
Basic Terms
Computers
Operating system

Input/Output devices
Computers
Central Processing Unit

Specifications of a
Computers
computer

Application softwares
Computers
Student activity
Computers Student Activity

Windows Nomenclature
Computers
Creating Files and Folders

Windows Nomenclature
Computers
Creating Files and Folders

Installing simple
Computers
softwares
Installing simple
Computers
softwares

Windows Nomenclature
Computers
Creating Files and Folders

Windows Nomenclature
Computers
Creating Files and Folders

Windows Nomenclature
Computers
Creating Files and Folders
Windows Nomenclature
Computers
Creating Files and Folders

MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document

MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document

MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document
MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document

MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document

MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document

MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document
MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document

MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document

MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document

MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document
MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document

MS Word
- Use of MS word
- Word Processing
Computers
concepts
- Create, Save, Edit,
Format a document

Word and Excel


Computers
Formatting

Word and Excel


Computers
Formatting
Word and Excel
Computers
Formatting

Word and Excel


Computers
Formatting

Word and Excel


Computers
Formatting

Word and Excel


Computers
Formatting
Word and Excel
Computers
Formatting

Word and Excel


Computers
Formatting

Word and Excel


Computers
Formatting

Word and Excel


Computers
Formatting
Word and Excel
Computers
Formatting

Word and Excel


Computers
Formatting

Word and Excel


Computers
Formatting

Word and Excel


Computers
Formatting
Word and Excel
Computers
Formatting

Word and Excel


Computers
Formatting

Word and Excel


Computers
Formatting

Word and Excel


Computers
Formatting
Word and Excel
Computers
Formatting

Word and Excel


Computers
Formatting

Word and Excel


Computers
Formatting
d6 Period 7
3.30 PM 3.30 PM to 4.30 PM
Inst code Subject Topic

Prepare for Booking Business Reports

Encourage various forms


Prepare for Booking
of knowledge sharing

2. Do not accept
Prepare for Booking
incomplete order forms.
Knowledge of computer
systems used for
Prepare for Booking
documentation of
consignment information

how to react in
Prepare for Booking
emergencies

Knowledge of transport
companies the
Prepare for Booking
organization works with
and their processes

Prepare for Booking Tools and Materials


Prepare for Booking Cancellations

Knowledge of pricing
Prepare for Booking
strategies in the market

Prepare for Booking Marginal-cost pricing

Prepare for Booking Price discrimination


Shipping information
Prepare for Booking description and
explanations

Perform Consignment Reach out through


Booking different channels

Perform Consignment Promote Personal


Booking Accountability

What is Less than


Perform Consignment
Truckload Shipping
Booking
(LTL)?
Perform Consignment Contact transport
Booking companies

Perform Consignment
The 50 Percent Markup
Booking

If there are any


Perform Consignment discrepancies, have them
Booking resolved with the
customer

Perform Consignment Visit other customers at


Booking the agreed times
Perform Consignment
process documents
Booking

Perform Consignment
create a new account
Booking

Perform Consignment contact the transport


Booking companies to check if t

Perform Consignment
confirm the bookings
Booking
Perform Consignment complete the
Booking documentation.

Perform Post Booking


Manage reservations
Activity

Perform Post Booking


To reset your PC
Activity

Perform Post Booking the consignment tracking


Activity executive
Perform Post Booking Purchase Order (PO)
Activity Number

Perform Post Booking Inform the transport


Activity manager

Perform Post Booking might cause a delayed


Activity delivery

Perform Post Booking


Package redirection
Activity
Perform Post Booking The delivery address is a
Activity Postal Office

Perform Post Booking Courier drivers have a


Activity prescheduled route

Technique 4: Review the


Perform Post Booking
Supplier’s Performance
Activity
History

Perform Post Booking


safely log off
Activity
Perform Post Booking
Files stored off site
Activity

Perform Post Booking


2. Inspector Training
Activity

Maintain Health, Safety


and Security Measures
Fire causation factors
while booking
consignments

Maintain Health, Safety


and Security Measures
report unsafe conditions
while booking
consignments
Maintain Health, Safety
and Security Measures Source: Reason Model
while booking (Reason, 1990).
consignments

Maintain Health, Safety


CAUSES OF JET
and Security Measures
TRANSPORT
while booking
INCIDENTS
consignments

Maintain Health, Safety


and Security Measures
What is an incident?
while booking
consignments

Maintain Health, Safety


and Security Measures
Take immediate action
while booking
consignments
Maintain Health, Safety
and Security Measures
Record the details
while booking
consignments

Maintain Health, Safety . Minor or


and Security Measures administrative protocol
while booking deviations require
consignments reporting

Maintain Health, Safety


and Security Measures
What you must do?
while booking
consignments

Maintain Health, Safety


and Security Measures security regulations of the
while booking company
consignments
Maintain Health, Safety
and Security Measures Knowledge of
while booking organizational products
consignments

Maintain Health, Safety


and Security Measures
reports for management
while booking
consignments

Maintain Health, Safety


Who should carry out the
and Security Measures
inspection of work
while booking
equipment?
consignments
d7 Period 8
4.30 PM 4.30 PM to 5.30 PM
Inst code Subject Topic

Transactional
Prepare for Booking
Documents

Incentivize knowledge
Prepare for Booking
sharing

3. Confirm the
Prepare for Booking order with the
customer.
Technical
documentation
Prepare for Booking
embedded in source
code

Knowledge of
procedure followed
Prepare for Booking
while booking trucks
to pick up

Importance
Prepare for Booking
Knowledge

Supply-chain
Prepare for Booking
Integration
Baggage and
Prepare for Booking
Assistance

Prepare for Booking Models of pricing

Prepare for Booking Cost plus pricing

Knowledge to use the


computer for
Prepare for Booking electronic
documentation of
information
Coordinate
Prepare for Booking Consignment pick up
and process documents

Perform Consignment Brush up on your


Booking summarizing skills

Perform Consignment Safety in Logistics


Booking Operations

Perform Consignment
Advantages of LTL:
Booking
Perform Consignment check for availability
Booking and hold a booking

Perform Consignment
Discount Markups
Booking

Perform Consignment
Contact the Bank
Booking

Perform Consignment Receive customer


Booking orders
Perform Consignment Check for loading
Booking arrangements

Perform Consignment
d for existing customer
Booking

Perform Consignment
hold a booking
Booking

Perform Consignment
customer deadlines.
Booking
Perform Consignment
security procedures
Booking

Perform Post Booking


Availability options
Activity

Perform Post Booking To restore your PC to


Activity an earlier point in time

Perform Post Booking Add tracking numbers


Activity to fulfilled orders
Perform Post Booking
Items on the line
Activity

Perform Post Booking picking up of


Activity consignments

Perform Post Booking Understanding


Activity tracking numbers

Perform Post Booking Delay caused by


Activity customs
Perform Post Booking Failed delivery
Activity attempts

Report any issues


Perform Post Booking faced in negotiation
Activity with transport
companies

Technique 5: Select
Perform Post Booking
and Prepare Your
Activity
Negotiation Team

Perform Post Booking switch off the


Activity computer
Perform Post Booking
Moving offices
Activity

Prepare detailed
Perform Post Booking
reports for
Activity
management.

Maintain Health, Safety


and Security Measures
Housekeeping
while booking
consignments

Maintain Health, Safety


and Security Measures
practices
while booking
consignments
Maintain Health, Safety
and Security Measures
PRIMARY CAUSES
while booking
consignments

Maintain Health, Safety


and Security Measures TABLE 3-1 Causes of
while booking Aircraft Incidents
consignments

Maintain Health, Safety


and Security Measures
What is a Near Hit?
while booking
consignments

Maintain Health, Safety


and Security Measures
Report the incident
while booking
consignments
Maintain Health, Safety
Report any deviations
and Security Measures
from standard protocol
while booking
along with reasons
consignments

What are the protocol


Maintain Health, Safety
deviation reporting
and Security Measures
requirements for
while booking
commercially
consignments
sponsored research?

Maintain Health, Safety


and Security Measures What you should
while booking know?
consignments

Maintain Health, Safety


and Security Measures signs of any
while booking emergency situation
consignments
Maintain Health, Safety
Knowledge of
and Security Measures
computer systems used
while booking
for documentation
consignments

Maintain Health, Safety


Regularly
and Security Measures
communicate with all
while booking
employees
consignments

Maintain Health, Safety


and Security Measures · What to do if they
while booking find a problem
consignments
od 8
o 5.30 PM
Inst code

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