End-User License Agreement

PLEASE REVIEW THE FOLLOWING TERMS CAREFULLY BEFORE OPENING THIS PACKAGE OR
CLICKING ON THE "ACCEPT" BUTTON. BY OPENING THIS PACKAGE OR CLICKING ON THE
"ACCEPT" BUTTON YOU INDICATE YOUR ACCEPTANCE OF SUCH TERMS AND CONDITIONS
AND YOU AGREE TO BE BOUND BY THESE.

1. Definitions
In these terms and conditions the following words shall have the following meanings: "you" means the
person using the Product; "Product" means the Software downloaded by you by itself from Vodafone
Albania website or supplied to you on a Compact Disc together with the Vodafone Mobile Broadband
Card; "Services" means data transmission and other services offered by Vodafone Albania under the
contract "General Terms and Conditions for the Provision of the System Services"; "Software" means
the Vodafone Mobile Broadband software which is supplied to you on the Compact Disc together with
the Mobile Broadband Card or downloaded by you separately from a Vodafone website: "we" "us"
means Vodafone Albania Sh.A.

2. Licence to Use
We grant you a non-exclusive licence to use the Product in connection with the Services. We do not
accept any responsibility or liability nor grant any licence to use the Software with a non-Vodafone
network or SIM card. You may not copy, modify, reverse engineer or decompile the Product and/or the
software contained in or on the Product or any part of it (save to the extent expressly permitted by
law). You may not transfer, assign, sublicense, or otherwise distribute or enable a third party to use the
Software or the Product or any part of it.
You may only use the Product with one computer. You may make one copy of the Software for back up
purposes.
You are solely responsible for taking prudent and appropriate measures to back up data and otherwise
protect against loss of data.
The Product together with the Vodafone SIM Card may be used by you to link into websites, resources
and /or networks worldwide. We do not accept any responsibility for the content, services or any loss
or damage you may suffer by using such websites and networks. You agree that you will not use the
Product or any part of it in breach of any relevant laws or regulations. Further you agree to keep secret
and in a safe place any passwords or other access devices you may be provided with in order to
prevent any unauthorised use of the Product.

3. Termination
This licence is effective until terminated. You may terminate it at any time by deleting the Software
including any back up copies from all your devices and returning the Product to us at Vodafone
Albania Sh.A. European Trade Center, Bulevardi "Bajram Curri" Kati i 10-te, Tirana, Albania. This
Agreement shall automatically terminate if you fail to comply with these terms and conditions or with
the "General Terms and Conditions for the Provision of the System Services" pursuant to which we or
our third party distributors have made the Product available to you.
Upon termination of this Agreement, you will cease to use the Product and delete the Software
including any back-up copies from all your devices and return the Product to us at Vodafone Albania
Sh.A. European Trade Center, Bulevardi "Bajram Curri" Kati i 10-te, Tirana, Albania.

4. Intellectual Property Rights

We and/or our licensors as the case may be, own all the copyright, design rights, "Look and Feel",
trade marks and other intellectual property rights in and to the Product. The fact that we have supplied
you with the Product does not mean that we have transferred any of our or our licensors rights in the
Product to you, we have simply permitted you to use it strictly on the terms and conditions of this
licence.

5. Customer Services
If you need any help with the Product please call our customer service centre on 144 if you are using
the Vodafone network, or +355 69 144 if you are calling from a different network, or write to us at
Vodafone.

6. Unique Identifier
When you install this Software an anonymous unique identifier (UID) is created at random. The UID
does not allow Vodafone Albania to identify any individual users by name.It cannot be used to monitor
which web sites have been visited or e-mail addresses contacted by users. Using this UID, the
following types of non-personal information will be forwarded to Vodafone when you connect to the
Vodafone Albania network:
a) Version and configuration of the Software
b) Connectivity methods, such as infrared and Bluetooth, and devices used
c) Web browser and email software version details
d) Laptop manufacturer product ID
e) Session information
f) When roaming, the country code and the mobile network to which you are connected.

This information will be stored on a secure server for the following purposes:
(i) From time to time Vodafone Albania may need to update service related settings – this may be done
without notification.
(ii) You will be notified about various software updates and patches, every time you connect, weekly or
monthly, depending on you preference. You will be given the choice whether or not to accept these.
You may decide to download larger files/patches when you are connected via a faster internet
connection such as your corporate LAN.
(iii) Compiling anonymous aggregate information about usage to improve the Mobile Connect Service.
In no event will Vodafone use any aggregate data compiled in this way to send any marketing
information to you or disclose such information to any third party.
If you do not want the UID to be used, then it is possible for you or your IT Manager to disable this
function. However it should be noted that Vodafone may not be able to fully support the Services if this
function is disabled, as we will not be aware of which updates or software patches you may need.
Please find details on how to disable the UID function on the Vodafone support portal at
www.vodafone.al/mobileconnect.

Please note that sending and receiving the above information will necessitate sending small amounts
of data over your connection. You will be charged for this at your agreed rate and typical charges are
provided at the support portal www.vodafone.al/mobileconnect. Please see the support website for
typical costs.

7. Exclusion of warranties
To the fullest extent permitted by applicable law, the Product is furnished to you "as is" without any
warranty, conditions, representations or other terms regarding the Product from our licensors. Neither
our licensors or us warrant that the operation of the Product will be uninterrupted or error free. To the
extent permitted by law we and our licensors disclaim and exclude all warranties, representations,
conditions and other terms of any kind, express or implied or whether arising by law or otherwise. This
clause does not affect your rights according to the applicable laws.

8. Limitation of Liability
In all circumstances, our licensors and/or us, shall not be liable to you for any compensation,
reimbursement or damages arising from loss of present or prospective profits, loss of revenues, sales
turnover, loss of reputation, contracts or customers, anticipated savings, loss of/or damages to data or
programs or any other reasons whatsoever or indirect, incidental or consequential damages whether
arising extra-contractually (including negligence) or in contract, even if our licensors or us have been
aware of the possibility of such losses or damages.

9. Law and Jurisdiction

The Albanian laws shall govern these terms and conditions and the parties hereby irrevocably submit
to the exclusive jurisdiction of the Albanian courts.