Professional Documents
Culture Documents
2009 ISSUE 2
This is much more than product support and engineering services. It also includes
mission planning and training capabilities, and in all of these areas, technology is
playing an increasingly more important role.
This Mission Support issue of Technology Today looks at some of the technologies,
capabilities and systems Raytheon brings to this market, from the Warfighter
FOCUS and the Air Traffic Control Optimum Training Solution programs, to
providing satellite coverage to the South Pole and new Smart Display capabilities
to F-16 pilots.
Do you have an idea for an article? In this issue’s Leaders Corner column, we hear from Rick Yuse about the two
hats he wears as president of Raytheon Technical Services Company LLC and as
We are always looking for ways to connect Raytheon’s enterprise leader for the Mission Support core market area. He also
with you — our Engineering, Technology and
Mission Assurance professionals. If you have an
discusses the increasing reliance on technology by our Mission Support customers.
article or an idea for an article regarding
technical achievements, customer solutions, In the magazine’s Special Interest section, you will read about Raytheon’s
relationships, Mission Assurance, etc., send it
along. If your topic aligns with a future issue of
engineering and technology community. In February, we achieved accreditation
Technology Today or is appropriate for an online from The Open Group for the Raytheon Certified Architect Program — making us
article, we will be happy to consider it and will the first company in our industry to achieve this recognition. In early March, we
contact you for more information.
presented 94 outstanding Raytheon engineers and technologists with the company’s
Send your article ideas to highest technical honor, the Excellence in Engineering and Technology Award.
techtodayeditor@raytheon.com. In late March, we hosted the 2009 Raytheon Technology Forum, where more
than 400 Raytheon engineers and customers explored the event’s theme of
“innovating the future” to meet customer needs.
Best regards,
Art Director
Debra Graham EDITOR’S NOTE
Photography When we think about Mission Support, we often think about providing maintenance and
Don Bernstein support for the products and services we provide our customers. But it’s much more than
Ronald Bramel that. For Raytheon, it means giving our customers confidence — knowing that we’ll
Rob Carlson deliver the right solutions whenever and wherever they need it. Beyond that, it means
Armando Castillo being able to predict our customer’s needs, sense potential problems and proactively
Brad Hines respond with the best possible solutions throughout the life cycle of the mission.
Kathy Minette
Dan Plumpton
This issue of Technology Today focuses on the role Raytheon plays in supporting our
Bob Tures
customer’s missions, whether on the battlefield or defending our homeland. You’ll
read about how Raytheon supports astronaut training at NASA’s Neutral Buoyancy Lab;
Website Design
the expanded role of the Air Traffic Navigation, Integration and Coordination System; as
Joe Walch IV
well as the Customized Engineering & Depot Support capability that provides long-term
engineering and depot support for legacy and newer systems — a platform-agnostic
Publication Distribution approach ensuring that every system supported maintains its combat effectiveness
Dolores Priest
and relevance.
Contributors You’ll also read about the knowledge and experiences shared at Raytheon’s first
Fran Brophy Information Systems and Computing Symposium.
John Cacciatore
John Clemons
Enjoy!
Ralph Folkerts
Sharon Stein
Mission Support
Customers can’t leave home without it.
E
nabling our customers to accomplish demanding that the contractor community readiness and modernization. By applying
their mission objectives with complete perform while balancing capability risk. How first-class technology solutions to the life
confidence is what Raytheon is deter- will these new expectations affect Raytheon cycle of products, we are establishing a new
mined to nurture and grow. As Mission and our ability to provide world-class cus- level of performance for our customers.
Support partners, our customers depend tomer service? It means that we’re going to
have to adapt. And the way we’ll adapt is Mission Support services are often
upon us for solutions — whether they are
through innovating in technology, manag- considered the low end of the engineering
members of the armed forces, the interna-
technology spectrum. It’s really quite the
tional community or homeland security ing people and providing services.
opposite. If anyone has ever tried to “fix”
industry. We want to be able to accurately
someone else’s software code, one can
predict our customers’ needs, sense poten- Technology
quickly realize that reverse engineering any
tial problems and proactively respond with Over the years, Raytheon has provided an
design can be often more difficult than
the right solutions. It is Raytheon’s goal to array of innovative solutions that have led to
starting over. As a real-world example,
deliver a high level of Mission Assurance greater efficiency and greater savings for Raytheon is in the process of dismantling a
through Mission Support. our customers. Culturally, it is rooted in the number of SS-24/25 missile systems at
way we do business to nurture innovation. Votkinsk, Russia. Most missile weapon
Simply put, Mission Support is ensuring that Technological innovations will help sustain systems aren’t designed to be taken apart
our customers have products, systems and Raytheon in the Mission Support industry safely. Raytheon had to design and
capabilities whenever and wherever they through the next decade for one simple engineer — using the most cutting-edge
need them. reason: Technology makes lifecycle support technology — a process to safely dismantle
and logistics more affordable for our cus- a missile that was never designed to be
Because budgets will be tightening in tomers. In turn, our customers won’t have taken apart. Further, the weapon is being
the years ahead, our customers are now to make as many difficult tradeoffs between dismantled in an environmentally clean
Preparing the
air traffic controller for
today and tomorrow
Air Traffic Control Optimum Training Solution (ATCOTS)
training approximately 17,000 new air training phases, while the FAA retains full
U
nder the ATCOTS program, the
Federal Aviation Administration traffic controllers during the next 10 years. responsibility for OJT (live traffic). The cur-
(FAA) and Raytheon are responsible rent duration for training averages three
for ensuring that air traffic control specialists The ATCOTS challenge is to continue to years for an en route and oceanic-services
continue to provide the flying public with provide current training services while student and two years for a terminal-
the high level of safety and professionalism implementing improvement initiatives services student.
it currently enjoys. A well trained and fully designed to create a more effective, high-
staffed air traffic control (ATC) workforce quality and cost-efficient air traffic controller The FAA has relied heavily on live-traffic
plays an essential role in fulfilling this training process. Under this program, OJT. More recently, it has begun fielding
responsibility. Raytheon successfully transitioned two high-fidelity simulation systems at the
legacy training support contracts, one at the academy as well as certain high-priority
The FAA employs more than 15,000 air FAA Academy in Oklahoma City and the field facilities. The FAA’s increased use of
traffic controllers. As shown in Figure 1, other across 159 field locations. In that simulation takes pressure off of OJT while
they work in various air traffic roles and 60-day process, more than 1,700 instructors increasing training cycles for the student.
facilities of varying sizes, safely guiding and training support personnel were Through visual representation of the com-
more than 50,000 aircraft through the brought on board, both at Raytheon plex ATC environment, these simulation
National Airspace System (NAS) each day. Technical Services Company and with systems support training of basic to more
These employees provide air navigation subcontractor partners. By the end of advanced ATC competencies and proce-
services to aircraft in the U.S. domestic air- 2009, all 315 FAA operational facilities dures including those focused on weather
space and in the 24.6 million square miles will be supported under ATCOTS. and unusual events. As shown in Figure 2,
of international oceanic airspace delegated the current generation of simulators and
to the United States by the International ATC Training: Current State embedded simulators provide realistic
Civil Aviation Organization. and Future Needs displays and full functionality for the
There are three phases of qualification train- ATC student.
During the next several years, 70 percent of ing that a student goes through to reach
the controller workforce will become eligible Certified Professional Controller status: The importance of success on this program
to retire. In order to meet the challenges of academy training, field training, and on-the- is underscored by the FAA’s efforts to mod-
this wave of retirements and the increasing job training (OJT). Raytheon develops and ernize the NAS to meet future air traffic
demand for air travel, the FAA is hiring and conducts training for the academy and field demand. These technological enhancements
Airport Traffic Terminal Radar Approach En Route Air Traffic Terminal Radar Approach Airport Traffic
Control Tower (ATCT) Control (TACON) Control Center (ARTCC) Control (TACON) Control Tower (ATCT)
Ground Controller Departure Controller Radar Controller Arrival Controller Local Controller
Issues approval for push back Assigns headings and Ensures the safe separation and Assigns headings and altitudes Issues landing clearances;
from gate and issues taxi altitudes to departure aircraft; orderly flow of aircraft through to arrival aircraft to establish Maintains prescribed
instructions and clearances Hands off aircraft to the en route center airspace aircraft on final approach course separation between arrivals
Local Controller center controller (includes oceanic response) with latest weatherfield
Issues takeoff clearances, Flight Data – Radar Radar Associates conditions
maintains prescribed separation Issues IFR flight plan clearances Assists the radar controller Ground Controller
between departure aircraft to aircraft at satellite airports; Radar Associates Issues taxi instructions and
with latest weatherfield conditions Coordinates release of (Flight Data) clearances to guide aircraft
Clearance Delivery satellite departures Supports the center radar to the gate
Issues IFR and VFR flight plan controller by handling
clearances flight data
Flight Data
Receives and relays weather
information and notice to airmen
are prescribed by the Next Generation Air • Equivalent visual operations Today, student performance during the
Transportation System (NextGen). NextGen • Super-density arrival/departure operations conduct of a simulation scenario exercise is
is a wide-ranging transformation of the evaluated using checklists administered by a
entire national air transportation system to Raytheon is supporting the FAA effort to subject matter expert air traffic controller
meet future demands and avoid gridlock in incorporate these capabilities into the ATC instructor. Raytheon is focused on making
the sky and on the runways. It aims to training curriculum, evolving ATCOTS this evaluation more objective by taking
move away from legacy ground-based simulation-based training in collaboration advanced radar analysis tools already in use
technologies to a new and more dynamic with these initiatives.
Continued on page 8
satellite-based technology. The goals for
NextGen focus on significantly increasing
the safety, security and capacity of air trans-
portation operations, thereby improving the
overall economic well-being of the country.
These benefits are achieved through a
combination of new procedures and
advances in the technology deployed to
manage passenger, air cargo, general
aviation and ATC operations.
46%Oxygen
Astronauts train in the Neutral
Buoyancy Lab underwater environment
to complete construction activities that will be
performed on the International Space Station’s
Truss assembly while in orbit.
R
aytheon supports facilities and opera- for an EVA, the crew member will wear an
tions for astronaut training at NASA’s Extravehicular Mobility Unit (EMU), also and Safety
Johnson Space Center (JSC) and known as a space suit. Crew members may be under water for
Sonny Carter Training Facility in Houston. more than six hours. Support divers are
Under the JSC contract, Raytheon Technical Creating Neutral Buoyancy in the Lab limited to three hours of in-water time per
Services Company (RTSC) provides subcon- Support divers take the EMU to the bottom activity, with a 90-minute out-of-water
tractor management and engineering of the pool. Using weights and foam, the surface interval. They then can complete
support for training conducted in NASA’s EMU is properly weighted and balanced so two more hours in the water, for a maxi-
Neutral Buoyancy Lab (NBL). that it and the crew member will float neu- mum of five hours per day.
trally in the water, thus giving the facility its Being under pressure for long periods of
The NBL is a 202-foot long, 102-foot wide, name, the Neutral Buoyancy Lab. The crew time can cause certain health risks to divers.
40-foot deep pool filled with 6.2 million member will neither float to the surface nor As a reference point, the air at sea level is
gallons of water. Located in Houston, it is sink to the bottom. This simulates the 21 percent oxygen and 79 percent nitrogen.
used to train astronauts to perform EVAs weightlessness experienced in space. Of The weight of the water causes increased
(Extravehicular Activities) — NASA-speak for course, this is not exactly identical to space pressure on the divers’ bodies and forces
spacewalks. The NBL is used to simulate the because if the astronaut is in a head-down nitrogen from the air they breathe into their
zero-gravity conditions experienced by crew position in the NBL, blood will still rush to tissues and blood. The longer a diver spends
members. Raytheon engineers design the the head and make the astronaut very un- in the water under pressure, the greater the
structural mock-ups used in the training to comfortable, which would not happen in amount of nitrogen will be stored in the
simulate actual hardware the astronauts will orbit. Also, the water provides drag against diver’s body. When the diver returns to the
work on in space. the suit, which slows movement. If the as- surface, the extra nitrogen that has built up
tronaut is kept in an upright position and in the body wants to form bubbles in the
During EVA training, the astronauts are moves at a slow pace, he or she remains blood and tissues.
assisted in their activities by support divers very comfortable and can work for long
provided under the contract. When training periods of time under water. Continued on page 10
Program Manager
UAI
Raytheon Missile
Systems
As the program
manager of the
Universal Armament
Interface (UAI) in-
dustry team, John
David is in charge
of engineers from
four competing
companies: Raytheon, Boeing, Northrop
Grumman and Lockheed Martin. Leading
this group of talented professionals is a
responsibility he has relished for the past
five years.
An astronaut connected to the Canadian robotic arm performs construction activities to the
“UAI has provided me the opportunity to Truss assembly of the International Space Station. (Photo courtesy of NASA)
culminate an aircraft integration systems
engineering career by leading the team that
is successfully developing and deploying a Divers refer to this condition as “the 40 percent comes into contact with hoses
plug-and-play protocol for smart weapons bends.” This is extremely dangerous and and lubricants, it can cause a fire. For this
on aircraft,” said David. “In my world, it can cause anything from severe discomfort reason, all of the equipment used for diving
doesn’t get any better than this.” to death. in the NBL is specially selected, cleaned and
prepared to work in environments with
According to David, his biggest challenge One way to prevent the extra buildup of higher than 40 percent levels of oxygen —
isn’t motivating engineers from competing nitrogen in the body is to reduce the which includes the NBL’s 46 percent
companies to work together. Instead, it’s amount of nitrogen in the air. At the NBL, oxygen mix.
“helping our Air Force customer coordinate the divers and crew members breathe a
with and motivate aircraft and weapon special mix of oxygen and nitrogen, known The NBL nitrox mix allows the NBL crew
program offices to implement UAI proto- as nitrox, which is mixed in the facility by to safely perform training operations. Crew
cols as defined so that integrations can RTSC subcontractor Oceaneering Space members have been trained to perform
occur successfully.” Systems. The NBL nitrox mix is 46 percent activities such as repairing solar arrays,
oxygen and 54 percent nitrogen. This inspecting heat tiles, assembling the
At age 65, David has seen it all with respect to
increased oxygen level allows the crew International Space Station and making
the integration of missiles on combat air-
members and divers to stay under water much-needed repairs to the Hubble Space
craft. His experience in the field dates back
for long periods of time without the risk of Telescope. The NBL crew knows it has done
to 1973 when he worked as a member of the
getting the bends. its job when a crew member makes a
HARM proposal team at Texas Instruments.
comment such as, “The only difference
For years, divers have been using nitrox to between training in the pool and working
“I’ve had the challenge and extreme
increase the length of time they can stay in orbit is the view.” •
pleasure of working with some of the best
under water. However, for most divers and
engineers in our industry — both within John W. Collins
equipment, the limit is 40 percent oxygen
the U.S. and in Europe,” said David. “I have john.w.collins@nasa.gov
due to the fact that mixes of nitrox with
learned from them, taught them, and
higher than 40 percent oxygen are flamma-
shared with them the combat success
ble; when oxygen at levels higher than
stories of our work.”
As director of
Field Operations
and technical di-
rector for RTSC’s
worldwide field
support operators,
Telescopes at Amundsen-Scott Steve Fox is
South Pole Station responsible for leading a qualified work-
ith just six hours of satellite The Current State force of 1,400 people — certainly no small
opportunity for transmitting their data. the Earth’s curvature hide them from the Before Raytheon, Fox spent 28 years in
With more advanced technologies comes North and South Poles. Low earth orbiting the U.S. Army in a variety of leadership
a need for increased functionality and (LEO) satellites can cover the Poles, but only positions. “I designed and managed
more data capacity. During the past two for brief periods of time, and they require ground- and space-based intelligence and
years, Raytheon Polar Services and its more satellites (like the Iridium constellation, communications systems,” said Fox, who
partners have been building a new South which has 66 satellites). Currently, there is holds three master’s degrees in electrical
Pole satellite communications system to no LEO satellite constellation with the engineering, national security and strategic
meet this need. bandwidth that the South Pole needs for
studies. “Years of having to quickly solve
off-continent science data transmissions.
problems — both engineering and
With the enormous data sets created by
ongoing expansion of the IceCube neutrino operational — prepared me for finding
In 24 hours, a GEO satellite traverses a
detector and increasing data from the South solutions to RTSC’s diverse portfolio.”
ground trace that looks like a big Figure 8.
Pole Telescope, the current intercontinental When the bottom of the Figure 8 has an
satellite communications pipeline is full. The angle greater than 8.5 degrees below the The Army also honed Fox’s people skills, a
new system’s science data link transmission equatorial plane, the satellite becomes valuable asset for someone who leads as
rate was increased to 150 megabits per visible at the South Pole for several hours of many engineers as Fox does. “When I
second or about 100 times faster than most its orbit. This orbital characteristic provides worked in the classified world — as the
home high-speed Internet connections. The the station access to communication sys- project manager of the Tactical
South Pole also has greater flexibility in tems that support Internet and telephone Exploitation of National Capabilities
using NASA’s Tracking Data and Relay service access for the few hours a day that program office — I learned to gently
Satellite (TDRS) system. The station can now the satellite can be “seen.” lead a disparate group of stakeholders
schedule time on any TDRS satellite simulta-
toward a common goal.”
neously visible at the South Pole and NASA’s When satellites get old, they begin to
White Sands Complex in New Mexico. The stray outside of their normal orbit patterns,
The engineers and field operators in Fox’s
aggregate daily connect time through all moving farther north and south. Since
charge are always on his mind. According
satellites will vary daily and may be more or 1999, the South Pole has used NASA’s
less than the fixed six hours currently pro- to Fox, one of his biggest challenges is tak-
TDRS F1, which is now nearing the end of
vided by NASA’s TDRS Flight 1 (TDRS F1). ing the creative ideas of his people and
its life. It could fail tomorrow or last a few
The daily pass schedule depends on many more years; no one knows for sure. quickly applying them to develop solutions
things, including: queued data volume, However, everyone seems to agree that to meet pressing customer needs.
TDRS mission taskings such as the space it is operating well beyond its design life.
shuttle or Hubble Space Telescope, satellite
visibility at the Pole, and equipment status. Continued on page 12
I
t has often been a safe assumption that provide the pilot with new capabilities such
an original equipment manufacturer will as digital moving map, tactical situational Raytheon Technical
provide long-term support for that equip- awareness display, data link processing, Services Company
ment — but now the game is changing. Web services and machine-to-machine mes- Engineering
One example of this change is Raytheon’s saging using XML. It can easily add new Western Region
addition of new avionics to existing older capabilities such as the Raytheon Advanced
Combat Radar (RACR) (Figure 1). The Smart Once an engineer,
aircraft, adopting a form-fit replacement
Display includes more processing through- always an engi-
methodology on platforms not originally
put and digital data storage than many neer. For Steve
built by Raytheon. The art of this technique
mission computers because of recent Orin, his passion for applying science to
is to integrate advanced capabilities without
changing platform mechanical or software advancements in commercial-off-the-shelf practical ends has stayed with him
interfaces, which gives Raytheon the com- (COTS) processors used inside mobile throughout his entire 30-year Raytheon
petitive edge by eliminating the need for, computing platforms. career. “I’ve always enjoyed the hands-on
and the cost of, extensive operational test- aspect of engineering since my college days
Operating Mission Support and Primary in engineering labs. Even now, working in
ing and flight recertification. One real-world
Flight Reference Software Hardware & Test Engineering allows me to
example of this practice is Raytheon’s Smart
F-16 Smart Display architecture is based on see a product from design to field delivery.”
Display product line adapted to the F-16
dual processors to operate the Mission
Viper aircraft.
Support software and the primary flight In his current role, Orin is responsible for
reference software. The Mission Support Hardware & Test engineers in Chula Vista,
The F-16 Smart Display is a form/fit/function
software contains many common reusable El Segundo and Van Nuys, Calif., as well as
replacement for analog flight instruments
software components, allowing for quicker engineers in White Sands, N.M. The types
through a new color LCD. It adds embed-
ded net-centric processing nodes that Continued on page 14 of engineering disciplines needed for each
location differ considerably. “Tailoring our
engineering processes and support across
disciplines and customers is a challenge,”
he said.
Figure 1. The F-16 Smart Display allows new capabilities such as RACR to be quickly added to
the F-16. It can be installed in the field, preventing lengthy aircraft downtime associated with
depot modifications.
RAYTHEON TECHNOLOGY TODAY 2009 ISSUE 2 13
ENGINEERING PROFILE Feature F-16 Smart Display
Terry Stroud, Continued from page 13
Ph.D.
and more cost-effective development. This Two constraints drove the physical packag-
Manager, Technical
software architecture also permits COTS ing solution. First, an affordable, upgradable
Information Dept.
processor upgrading without affecting the solution was required. A COTS solution for
Raytheon Technical Mission Support software. the processors, 3-D graphics engines,
Services Company Ethernet LAN components and 1553 data
Integrated Support The F-16 Smart Display uses Raytheon’s bus interface cards was chosen. The second
Solutions Information Layer architecture to layer constraint was to avoid cutting the aircraft,
asynchronous net-centric battlefield data which would require flight recertification.
When it comes to processing on top of the deterministic com- Consequently, the solution was designed
training at mand-response processing found in the from the front, fitting into the space of a
Raytheon, Terry existing modular mission computer (MMC). 3-inch analog flight instrument, while still
Stroud certainly has been there and done that. Net-centric operations are asynchronous in providing the requisite capabilities and pro-
Since he first walked through Raytheon’s
nature and involve helping the pilot visualize cessing (Figure 2). These limitations required
doors 27 years ago, he has been involved
the battlefield and provide data exchange multiple small physical enclosures to ex-
with training or training development in
with other battlefield elements. change data to provide video to the LCD
some capacity.
glass panel. Components were installed into
Today, Stroud’s department supports Patriot The F-16 Smart Display provides the pilot the existing opening of the instrument
New Equipment Training by providing class- with the following capabilities: panel and then properly aligned using high-
room instruction, interactive multimedia
• Digital primary flight reference display density electrical connectors. Cable har-
instruction (IMI) development, and the
• FalconView™ digital moving map nesses were eliminated by stacking custom
development of embedded training scenarios
for the Patriot Conduct of Fire Trainer. His circuit card assemblies and building a new
• Tactical situational awareness using data
department also performs training and IMI interface card.
link overlays
development for programs such as Hawk,
SLAMRAAM, Skyguard and Firefinder. • Data link processing Integrating New Capabilities
• Sensor control and sensor points-of- Smart Display supports advanced sensor
As department manager, Stroud’s greatest
interest data sharing and net-centric radio integration into the
challenge is continually providing the 90
employees under his charge with meaningful • Digital image capture and XML image F-16. By leveraging the embedded
opportunities. “We have an extremely talented transfer to other systems using cursor on net-centric processing nodes contained
cadre of trainers and training developers,” he target messaging within the Smart Display, new capabilities
said. “So we’re always looking for new pro- • Embedded processing for growth fea- are integrated without changing the
grams that can successfully employ their operational flight program (OFP) software
tures (Tactical geo-registration, AT3 pro-
skills, while still fulfilling our obligations to in the current MMC. These capabilities
cessing, Web services)
our customers. We have to think two, three can be Raytheon- or externally-developed
or more years ahead to make sure we have
capabilities.
enough challenges to keep everyone engaged.”
ATLAS MIS
The core technology tool is the Automated
Toolset for Lifecycle Activities and Services
Management Information System (ATLAS
MIS). The enterprisewide, integrated ATLAS
MIS is an information, technology and
analysis toolkit that integrates program sup-
port elements to predict customer needs,
sense potential problems and respond with
support and services that optimize opera-
tional availability, response time, logistics
footprints and total ownership costs.
of Warfighter FOCUS
Program Executive Office Simulation, Mike Parmelee, WTA deputy program man-
Training and Instrumentation customer real- ager and vice president of Federal Training
time information on training resources for CSC’s Defense Division, emphasized the
matched to actual requirements, while flexibility of cross-domain training.
offering an integrated live-virtual-construc-
tive training solution. “We can just as easily revert to force-on-
force training or go forward to GWOT
Cross-Domain Training (global war on terror). The WTA team has
The integration of the three traditional the legacy experience to move smoothly
training domains in Warfighter FOCUS, back and forth from traditional training to
along with the MIS tools that facilitate and cutting edge,” Parmelee said.
control the integration, permit cross-domain
training in ways that have never before Standardized Reporting
been practicable. The Standardized Reporting Tool (STANREP),
a Web-based application, provides a consis-
Larry Retta, WTA deputy program manager tent means of capturing and reviewing
and vice president, Simulation & Training, significant events in a training activity. Data A WTA employee watches the surveillance
for teammate General Dynamics collected by STANREP can be used in after- system at one of the National Training
Information Technology, described one action reviews by training participants and Center’s MOUT villages. The team is
responsible for equipping all of the MOUT
example of how this replaces previously trainers to make improvements and benefit
buildings, as well as providing the Multiple
“stovepiped” activities with closely coordi- from lessons learned. This reporting tool has Integrated Laser Equipment System to
nated and integrated training exercises that been customized to be used only by the soldiers for after-action reviews during the
save the government time and money, while Warfighter FOCUS customer, and it is just live training exercises.
producing highly synchronized results. one of a host of WTA tools the Army can
access for situational awareness and “We examine every emerging game-related
“At the Fort Irwin’s National Training Center, recording of major training events for technology,” Retta said. “Even though we
we can now run constructive training simu- post-event review. are service providers, WTA has to be aware
lations simultaneously with live exercises of of fresh technologies and best commercial
the same type of engagement being con- Gaming Technologies business practices that can be put to work
ducted,” Retta said. “It’s all tied together. WTA team members leverage the latest for the customer.”
We even train the observers and controllers technological advances being developed by
for the range exercises.” the commercial computer gaming industry. Retta cited as examples a recently
developed Vehicle Convoy Combat
Transportation gaming simulation and the
Distributed Battle Simulation Program, a
structured program that incorporates
training aids, devices, simulations and
simulators into unique live, virtual and
constructive training environments. Another
example Retta emphasizes is Military
Operations on Urban Terrain (MOUT).
“MOUT facilities,” he explained, “are fully
instrumented physical structures that closely
replicate the urban battlefield, providing
soldiers with realistic training practice prior
to combat, and improving their safety and
mission success.” •
Kristin Patterson Jones
A soldier on patrol during a recent live training exercise at one of the National Training Center’s kpjones@raytheon.com
MOUT villages is wearing Multiple Integrated Laser Equipment (MILES) gear. MILES allows
instantaneous information from the field to be sent back to the operations group. Sensors in the
system keep track of where soldiers and equipment are at all times, whether soldiers have been
hypothetically injured or killed, and whether the equipment has been damaged or destroyed. RAYTHEON TECHNOLOGY TODAY 2009 ISSUE 2 17
ENGINEERING PROFILE Feature
Mark Sunday Innovative Mission Support Models
Engineering
Director, ission Support has multiple defini- and producing tailored support packages
Mission Support
Raytheon Missile
Systems
M tions, from the traditional — pro-
viding support to products built by
your company — to the larger scale of pro-
designed to deliver continuous improvement
• Adapting and innovating effective
support solutions that reduce total cost
viding support to other companies’ prod- of ownership
Mark Sunday’s ucts. At Raytheon, Mission Support is more
career at Raytheon than product support. Raytheon enables its
Beyond Product Support
spans four customers’ mission success by partnering Traditional Mission Support activities at
decades — since with them to predict needs, sense potential Raytheon include maintenance and repair of
1977, to be exact. problems, and proactively respond with customer-owned assets, including inventory
integrated solutions, delivering technology and test equipment, as well as logistics serv-
He’s held his share of challenging positions
and support that enable them to complete ices that include training; supply support,
across numerous functional areas and
their objectives with absolute confidence. including spares and repair parts; technical
programs. “A common thread of these
data; and field service support. Additional
assignments has been a requirement to
Raytheon’s Mission Support vision is to en- services include configuration and manage-
have a close working relationship with ment, as well as reliability, maintainability,
sure mission success for our customers by
fellow employees and customers,” said using Raytheon-government partnerships system safety and supportability. Other
Sunday. “I’ve always migrated to those for a full range of Mission Support activities: types of traditional Mission Support
types of assignments.” work include:
• Providing precise information about loca-
tion, configuration and condition of each • In-service engineering, including:
He began working on his current assign- Raytheon system to warfighters and − Flight/ground test and support
ment — Mission Support solutions for combat support providers at all levels − Diminishing manufacturing sources
Missile Systems — in 2005. According to • Sensing increased demands and respond- and supplier management
Sunday, Mission Support is an area that ing seamlessly with accelerated delivery of − Simulations
must remain front and center at Raytheon. new production, or with reduced repair • Asset/inventory management
“Developing new and improved products is turnaround cycles for systems in service • “Breakback” — moving responsibility for
critical to the future of Raytheon. However, • Monitoring and analyzing performance procuring all missile components back
data throughout the networked process from the government to the contractor
we must also pursue innovative solutions
for Mission Support and strike a balance
between resources required for our
products as well as for Mission Support.”
Rick Yuse
President, Raytheon Technical Services Company
ing equipment with the Raytheon name on ble declines in the research and develop-
it — keeping it operational and ready for ment (R&D) and procurement budgets. The
the warfighter. We provide Mission Support administration has indicated that it will be
solutions for deployed systems, but Mission looking closely at large weapons develop-
Support starts as an integral part of the de- ment programs, particularly those that are
sign phase. To the extent that our engineers not performing to cost and schedule param-
provide for logistics support and mainte- eters. This means that legacy systems will be
nance and usage requirements, the more ef- fielded for longer periods. That’s an oppor-
ficient our systems will be to maintain in the tunity for Mission Support in terms of
field, which ultimately will enhance their sustainment and an opportunity to perhaps
performance and reputation and maintain upgrade some of these systems with
the ‘no doubt’ customer trust that we’re all reliability or capability enhancements.
so proud of. And with leaner budgetary
days ahead, every dollar that our customers TT: But Mission Support is more than
don’t have to earmark for support of exist- product support. It includes other support
R
ick Yuse wears two hats at Raytheon.
ing systems frees up funding for upgrades items such as training and professional and
He is president of Raytheon Technical
and new technology. technical services. What is the outlook for
Services Company (RTSC) LLC, and
these kinds of services?
he is Raytheon Chairman and CEO Bill
Swanson’s appointed enterprise leader for TT: How does Mission Support differ from RY: Yes, Mission Support is a very broad
Mission Support, one of Raytheon’s four Mission Assurance? market space encompassing product sup-
core markets. Technology Today recently port as well as a variety of outsourced serv-
RY: Mission Assurance is the personal and
spoke with Yuse about both of these chal- ices. Training, for instance, has been an area
collective commitment of Raytheon and our
lenging roles and the increasing reliance on of strategic focus and growth in Raytheon,
employees to ensure that our customers
technology by our Mission Support and led by RTSC. In the past couple of years, we
have no doubt about our products and serv-
technology customers. Yuse brings with him have grown to become one of the largest
ices. Our solutions must work for the cus-
a unique perspective, as he was an internal providers of outsourced training in the
tomer, the first time and every time. Mission
customer for RTSC’s Mission Support serv- world, with significant program wins such as
Assurance permeates the entire life cycle of
ices when he was a program manager at the U.S. Army Warfighter FOCUS contract,
our deliverables. The goals of Mission Support
Raytheon Integrated Defense Systems (IDS). and the FAA’s Air Traffic Control Optimum
are ensuring that systems in the field oper-
Yuse joined Raytheon in 1976 and has held Training Solution (ATCOTS) program.
ate failure-free; that if a failure occurs, it’s
positions ranging from systems architecture
and design to flight test director and pro- detected as quickly as possible; and that the
ATCOTS delivers training to the FAA’s air
gram manager. Before being appointed repair can be made promptly, all while mini-
traffic controllers, and Warfighter FOCUS
RTSC president, Yuse was vice president mizing the personnel, assets and supplies
integrates three previously separate training
of Integrated Air Defense for Raytheon at that must be dedicated to these tasks.
domains — live, virtual and constructive.
IDS, where he was responsible for air These goals are tightly aligned with
RTSC and its team of subcontractors deliver
defense programs. achieving ‘no doubt’ Mission Assurance.
integrated, turnkey, lifecycle training serv-
ices and support to warfighters at 500 U.S.
TT: Raytheon has adopted Mission Support TT: Mission Support across Raytheon and
Army locations worldwide. Training is an
as one of its core growth markets. For a RTSC as a business has demonstrated strong
area of the military budget we see as
company that is largely identified as an growth recently. How do you see the
Obama administration’s priorities, and the holding up well. Training is an underlying
engineering and technology company,
general economic condition, impacting that element of readiness, whether we are
why is Mission Support so important?
growth going forward? talking about soldiers, air traffic controllers,
RY: One key element of Mission Support is
or employees at commercial companies.
the lifecycle support of fielded Raytheon RY: We see Mission Support services as a
systems. Mission Support is about maintain- potential hedge against the impact of possi-
The Raytheon Certified Architect Program (RCAP) is the culmination of Raytheon’s systems architecting learning
curriculum. RCAP focuses on providing our customers with the expertise needed to support their long-term
transformational goals. In recognition of their certification, we continue to highlight our Raytheon certified architects.
R
aytheon plans to unveil an interactive, Raytheon Company Chairman and CEO This past winter, Raytheon donated The
math-based experience called “The and 2009 MATHCOUNTS honorary chair-
® Family Technology Center at the Shades
Sum of All Thrills™” at INNOVENTIONS man. “Raytheon shares The Walt Disney of Green® on Walt Disney World® Resort.
at Epcot® at the Walt Disney World® Resort Company’s commitment to innovation and Shades of Green® is a U.S. Armed Forces
in Lake Buena Vista, Fla. The exhibit, set education through imagination. We’re Recreation Center used exclusively by active
to open this fall, will engage children proud to offer INNOVENTIONS visitors a and retired military personnel and their
through a fun, entertaining and informative unique experience that combines all of families and Department of Defense civilians.
experience that helps instill a lifelong these attributes and that seeks to unlock
passion for math, science and technology. the math and science potential within The Family Technology Center serves as
every student.” guests’ “home away from home” game
“The Sum of All Thrills” will be a core room. The center, which is equipped with
component of Raytheon’s MathMovesU ® Raytheon Supports Math Students plush couches, plasma televisions, personal
program, an initiative designed to engage and Military Families at the computers, Nintendo® Wii™ and Microsoft
middle school students in math and science, Walt Disney World® Resort Xbox® systems, offers guests an on-site
and help create the next generation of In addition to the experience at extension of their entertainment experience
innovators for the United.States. It will be INNOVENTIONS, Raytheon supported where they can relax and connect with
located in the INNOVENTIONS pavilion at another 2009 initiative at the Walt Disney each other.
Epcot®, a unique area of the park that World® Resort — the 2009 Raytheon
MATHCOUNTS National Competition. “Raytheon’s donation of the Family
contains 100,000 square feet of interactive,
Held May 7−10, 2009, at the Walt Disney Technology Center is a way of showing
hands-on exhibits that allow visitors to cele-
World Swan and Dolphin Hotels, the com- support to our active and retired military
brate the inspiration and innovation that
petition was the culmination of an enrich- and their families,” said Swanson. “It is
improve their lives and expand their horizons.
ment and coaching program that promotes our hope this gesture will show our deepest
middle school mathematics achievement in appreciation for all they do to support
“Raytheon is working to foster young
students’ interest and success in math and every U.S. state and territory. Raytheon is and protect our country.” •
science, two of the primary fundamentals the title sponsor of the MATHCOUNTS
on which American competitiveness has National Competition for the next three
been built,” said William H. Swanson, years, through 2011.
T
he Air Traffic Navigation, a field service representative (FSR) travels to clear that ATNAVICS was being used far
Integration and Coordination the site to perform further troubleshooting differently than its design requirements
System (ATNAVICS) real-world and repair. had specified, the question became, “How
mission expanded far beyond its origi- can Raytheon ensure this expanded
nal requirements. How can Raytheon All of Raytheon’s engineering resources are mission’s success?”
ensure continued mission success? used to resolve ATNAVICS systems issues.
For example, senior engineers have been Responding to the Challenge
Raytheon Network Centric Systems’ deployed to sites for firsthand data collec- Raytheon, with its CECOM customer,
Specialty Systems Engineering faced this tion and problem solving, and engineering researched these issues and instituted
challenge when ATNAVICS was deployed in fellows have analyzed performance issues, proactive processes to harden ATNAVICS to
the Middle East. provided feedback and furnished a road endure the increased duty cycle and harsh
map for system enhancements. The experi- operating environment.
The System ence that design engineers obtain by deal- • To quickly discover and solve problems,
ATNAVICS (AN/TPN-31) provides air traffic ing with real-world issues also helps them Raytheon partnered with the government
management at temporary airfields in perform upgrades and new systems design. to find more ways — such as site visits
remote locations. This three-surveillance- and e-mail — to gather field data and
sensor ground control approach system The Expanded Mission
support ATNAVICS.
includes a sensor vehicle (containing pri- ATNAVICS was designed to provide 30-day
• To reduce downtime, Raytheon, with
mary, secondary and precision approach deployments at various locations. When
CECOM, developed several engineering
radars, and associated electronics) and an post-deployment refurbishment time is and sustainment scenarios that enabled
operations vehicle (containing two con- factored in, an ATNAVICS system can be the team to support the changing mis-
troller workstations and radar data process- used for about three deployments annually. sion. For these scenarios, Raytheon
ing, communications and situation displays). The real-world application, however, determined the spares needed for the
The vehicles can be stationed up to one requires 24/7 performance at the same expanded mission and then worked with
kilometer apart. For the Middle East mis- location for several years. The system must the customer to find sources for these
sion, ATNAVICS uses the AN/FPN-67 Fixed- also function in an environment quite differ- components and forward-deploy them.
Base Precision Approach Radar (FBPAR). ent from that for which it was designed. • To ensure that mission-specific issues
were addressed, Raytheon performed
The prime customer is the U.S. Army In late 2005, during the Kuwait deploy- preventive maintenance more often and
Product Management Air Traffic Control ment, ATNAVICS units required support that revised, supplemented or replaced main-
Systems, Redstone Arsenal, Huntsville, Ala., was inconsistent with the maintenance tenance procedures. Raytheon also
and the sustainment customer is the U.S. schedule. The first question was, “Why is worked with the customer to eliminate or
Army Communications and Electronics this happening?” Then, when it became reduce environmental wear on the system.
Command (CECOM) in Fort Monmouth, N.J.
Mission Support
Under the ATNAVICS/FBPAR National
Maintenance Contract, Raytheon provides
intermediate and depot-level support to
keep operational 46 fielded ATNAVICS
systems deployed worldwide at U.S.
Army installations.
R
aytheon achieved accreditation “Creating integrated systems that can
ATNAVICS user community, it is important to
from The Open Group in February share data seamlessly and quickly is a
diagnose and fix problems quickly and com-
pletely. The team therefore sought internal for its Raytheon Certified Architect linchpin for government, military and
criteria that would help meet or exceed cus- Program (RCAP), an enterprisewide commercial customers around the world,”
tomer expectations. It found that the major initiative designed to foster specialized said William H. Swanson, Raytheon’s
contributor to a successful customer relation- expertise required to support customer Chairman and CEO. “Raytheon’s business
ship is a high-quality FSR. Analysis showed mission success. strategy requires this capability, and
that stringent candidate screening profiles RCAP’s accreditation shows the company’s
revealed the best candidates, so it uses these Raytheon is the fourth company in the commitment to be a leader in providing
profiles, tailoring them for contract-unique world and first in its industry to receive this capability to our customers.”
needs. Candidates hired via this process are this recognition from The Open Group, a
significantly more effective as FSRs right RCAP was launched in 2004 and includes
vendor- and technology-neutral consor-
away, and they perform exceptionally well — requirements for architecture standards-
tium focused on open standards and
both technically and interpersonally.
global interoperability within and based training, external architect certifica-
Bringing a Raytheon face to end users shows between enterprises. tions, leadership and communication
that the team cares about its products and, skills, architecture practitioner experience,
more importantly, about the people who rely The Open Group’s IT Architect system lifecycle experience, mentoring,
on its products. The team also works with Certification (ITAC) accreditation program and contributions to the architecture
customers to develop and forward-deploy assesses third-party IT and enterprise ar- discipline. In December 2008, Raytheon
spares stores, most notably to support chitect practices. It benchmarks internal reached a milestone by surpassing its
Operation Iraqi Freedom (OIF). These assets processes, procedures, training, and certi- goal of 100 certified architects across
have helped reduce system downtime by fication criteria against rigorous industry the company.
providing needed spares in days rather
standards, further validating the qualities
than weeks.
and skills of the architecture professionals With industry demand for qualified
Outlook in that organization. enterprise architects, there is a growing
In this, the fifth year of active operations in need to identify and develop experienced
this region, the team has achieved excep- RCAP — and now The Open Group and qualified individuals to meet the
tional operational availability. This success, accreditation — further positions baseline skills and experience that The
however, motivates it to seek even more Raytheon’s commitment to Mission Open Group has identified in its
ways to better support the warfighter. For Systems Integration. It formally recognizes accreditation process.
example, the most recent tour of OIF systems the program and its ability to develop ar-
provided invaluable firsthand information chitects who can design, integrate and “The Open Group congratulates
from warfighters and Supply Chain person- evolve the architectures of highly complex Raytheon on this significant achieve-
nel that will help the team provide better systems, systems of systems, and enter- ment,” said Allen Brown, The Open
real-time support.
prises to achieve customers’ mission and Group’s president and CEO. “By
operational objectives through deploy- standardizing on The Open Group’s
ATNAVICS Program Manager Jim Bessette
ment of Raytheon’s standards-based archi- globally recognized process for
reported, “Our hands-on approach and cus-
tecture process. The Raytheon Enterprise assuring the skills and experience of
tomer partnering have resulted in marked
improvements to system availability and Architecture Process has also been ac- its enterprise architects, Raytheon is
improved customer satisfaction.” The knowledged by The Open Group as a demonstrating commitment to its
ongoing government–Raytheon partnering “Recognized Method” by meeting or ex- customers’ success.” •
will ensure that the ATNAVICS mission will ceeding all of its documented criteria for a
continue to be accomplished in a timely, comprehensive architecture methodology.
cost-effective manner. •
Michael P. Maloney
michael_p_maloney@raytheon.com
T
he 2008 Raytheon Excellence in Engineering and Technology customers. He recognized the evening’s award recipients as
(EiET) Awards were held March 11, 2009, at the Smithsonian’s “94 people who have made a difference,” and noted they “have
National Air and Space Museum in Washington, D.C. The provided examples of excellence we can all be proud of.”
awards, Raytheon’s highest technical honor, recognize individuals
and teams whose innovations, processes or products have a After dinner, the awards program resumed with Raytheon Chairman
substantial impact on the company’s success, and the success and CEO William H. Swanson delivering the evening’s keynote
of its customers. remarks. He observed how fast the world is changing and how
proud he was of the evening’s honorees for helping our customers
Ninety-four people were honored during the dinner and awards to succeed in such a world. “The discoveries of the Raytheon
ceremony in the museum’s Milestones of Flight Gallery. The award engineers and scientists in this room — you — will protect our
recipients comprised 18 team and four individual examples of men and women in uniform, and allow our customers to
excellence, hailing from every Raytheon business — including two succeed — in the ‘brave new world’ of tomorrow,” he said.
One Company awards and an Information Technology award.
Swanson was then joined on stage by Russell and business
In his opening remarks, Mark E. Russell, Raytheon vice president of leadership, as master of ceremonies Mike Doble, Raytheon director
corporate Engineering, Technology and Mission Assurance, spoke of Strategic Communications, read citations about the achievements
about innovation and how it is more than coming up with a new and called each honoree up to be personally congratulated.
idea. It is making an idea a reality that makes the difference for our
2009
Information
Systems and
Computing
Symposium
ore than 400 engineers, technologists, customers and suppliers from across the
M country gathered outside of Boston in April for the first Information Systems and
Computing (ISaC) Symposium. Formerly the Processing Systems and Software
Systems Technology Networks, the two networks combined last year to form the new ISaC
Technology Network (TN). This event, like the other TN symposia, provided a unique oppor-
tunity for Raytheon employees to come together to share their knowledge and experiences
in a very tangible way, bring that shared knowledge back home with them, and use it to
develop even better products, services and solutions for our customers.
To address some of these new and daunting challenges, this year’s symposium focused on
four core areas: advanced analytics and intelligent systems, emerging architecture methods,
high-performance computing, and information systems/information operations. Attendees
were encouraged to participate in some of more than 150 sessions in several tracks and to
recognize that today’s engineers need to move freely across traditional boundaries. They
must be knowledgeable about financial, security and legal issues as well.
Moving forward, the ISaCTN recognizes its need to establish a forward-looking technology
focus. Just following the commercial-off-the-shelf industry does not serve the nation’s needs
for technology advantage on the battlefield. ISaCTN has identified potential focus areas such
as multicore processors, cybersecurity, software methods, FOSS, quantum computing and
GPUs. A key advantage of the new TN is that ISaC includes a strong focus on information
systems — knowledge management, intelligent systems, information assurance, and infor-
mation operations — building on the solid core of processor and software technology. The
combined focus on these areas will enable ISaC to guide Raytheon into the next decade. •
WILLIAM T STIFFLER
7420476 Programmable cockpit upgrade system
JOHN B ALLEN
7421212 Detecting and locating pulses using a
bragg cell (a compact and high speed pulse
detector and locator)
TAMRAT AKALE
EDUARDO D BARRIENTOS JR
MICHAEL T CRNKOVICH
LAWRENCE DALCONZO
DAVID J DRAPEAU
CHRISTOPHER A MOYE
Left to right: Virginia Rep. J. Randy Forbes, founder and co-chair, Congressional M&S Caucus;
7423498 Compact multilayer circuit
Tina Gaumond, technical lead, Raytheon; Virginia Rep. Robert Wittman, member,
JAMES E HOLDERLE
Congressional M&S Caucus; Steve Hansen, principal investigator, Raytheon; and retired JAMES A KEEBAUGH
Rear Adm. Fred Lewis, president, NTSA JEFFREY W LEWELLEN
7423582 Determining a predicted performance
of a navigation system (predictor of navigation
T
he Raytheon Non-Lethal Effects The team members who executed the
services availability for GPS and satellite based
Crowd Behavior Modeling & program represented all six Raytheon busi- augmentation systems)
Simulation (M&S) Test Bed Team nesses: Stanley Allen, Dave Derrick, Hank ANDREW K BROWN
received the 2009 National Training and Embleton, Bobby Francis, Steve Hansen, KENNETH W BROWN
WILLIAM E DOLASH
Simulation Association (NTSA) award in Dave King, Tina Gaumond, Sarah Law, GEORGE K JONES
the analysis category for its lead systems John Price, Sean Ross, Steven Sheasby 7423601 Reflect array antennas having monolithic
integration work on urban operations sim- and Tom Shields. sub-arrays with improved DC bias current paths
ulation in support of the Joint Forces JEAN-MARIE R DAUTELLE
7436406 Scene graph based display for desktop
Command’s Irregular Warfare Center. Each year, NTSA awards are presented to applications
individuals or teams from outside the U.S. BRADLEY D KELLY
The 2009 NTSA awards were presented at Dept. of Defense for outstanding achieve- SOLOMON A DE PICCIOTTO
ments in the development or application 7437246 Method of determining a collision
the M&S Congressional Leadership
avoidance (NLP2 solution to optimal collision
Summit on Feb. 2 in Norfolk, Va., by Reps. of models and simulations. Awards may be avoidance maneuvers)
Randy Forbes and Robert Wittman of given for outstanding achievement in the REGINA ESTKOWSKI
Virginia, and retired Rear Adm. Fred Lewis, specific M&S functional areas of training, PETER A TINKER
analysis and acquisition, and for outstand- 7447593 System and method for adaptive path
president of the NTSA. planning
ing achievement in support of the overall
DAVID G LAND
This ground-breaking test bed provides M&S effort (cross-function). Individual 7451700 Detonator system having linear actuator
an opportunity to assess crowd reactions awards may also be presented. (linear actuator shock tube initiator)
to non-lethal effects in different scenarios JEFFREY S BURGESS
7454272 Geostationary stationkeeping method
with a focus on development of realistic Founded in 1988 as a nonprofit organiza-
tion, NTSA fosters communication regard- JIM L HAWS
directed energy models, improved 7454920 Method and apparatus for moisture
crowd behavior models and effective ing training, simulation, related support control within a phased array
analysis tools. systems, procurement issues and policies. MATTHEW D BROWN
NTSA is an affiliate of the National TIMOTHY C FLETCHER
JAMES S MASON
Defense Industrial Association. • THOMAS H TAYLOR
7456789 Integrated subarray structure
ROBERT S BROWN
7458068 Vertical requirements development
Raytheon, , Customer Success Is Our Mission, R6σ, NoDoubt and MathMovesU are
registered trademarks of Raytheon Company. Raytheon Six Sigma, FalconView, Paveway, Sum of
All Thrills and ReadiLog are trademarks of Raytheon Company. Epcot, Walt Disney World and
Shades of Green are registered trademarks of Disney Enterprises, Inc. Capability Maturity Model
is a registered trademark of Carnegie Mellon University. MATHCOUNTS is a registered trademark
of the MATHCOUNTS Foundation. Nintendo is a registered trademark of Ninendo America, Inc.
Wii is a trademark of Ninendo. Xbox is a registered trademark of Microsoft Corporation.