• Speaking - Talking to others to effectively convey information.

• Service Orientation - Actively looking for ways to help people.

• Social Perceptiveness - Being aware of others’ reactions and understanding why they
react the way they do.
• Reading Comprehension - Understanding written sentences and paragraphs in work
related documents.
• Oral Comprehension - The ability to listen to and understand information and ideas
presented through spoken words and sentences.
• Judgment and Decision Making - Weighing the relative costs and benefits of a potential
action.
• Medicine and Dentistry - Knowledge of the information and techniques needed to
diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment
alternatives, drug properties and interactions, and preventive health care measures.
• Biology - Knowledge of plant and animal living tissue, cells, organisms, and entities,
including their functions, interdependencies, and interactions with each other and the
environment.
• Customer and Personal Service - Knowledge of principles and processes for providing
customer and personal services including needs assessment techniques, quality service
standards, alternative delivery systems, and customer satisfaction evaluation techniques.
• Chemistry - Knowledge of the composition, structure, and properties of substances and
of the chemical processes and transformations that they undergo. This includes uses of
chemicals and their interactions, danger signs, production techniques, and disposal
methods.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go
wrong. It does not involve solving the problem, only recognizing there is a problem.
• Critical Thinking - Using logic and analysis to identify the strengths and weaknesses of
different approaches.
• Speaking - Talking to others to effectively convey information.
• Service Orientation - Actively looking for ways to help people.
• Social Perceptiveness - Being aware of others’ reactions and understanding why they
react the way they do.
• Reading Comprehension - Understanding written sentences and paragraphs in work
related documents.
• Oral Comprehension - The ability to listen to and understand information and ideas
presented through spoken words and sentences.
• Judgment and Decision Making - Weighing the relative costs and benefits of a potential
action.
• Medicine and Dentistry - Knowledge of the information and techniques needed to
diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment
alternatives, drug properties and interactions, and preventive health care measures.
• Biology - Knowledge of plant and animal living tissue, cells, organisms, and entities,
including their functions, interdependencies, and interactions with each other and the
environment.
• Customer and Personal Service - Knowledge of principles and processes for providing
customer and personal services including needs assessment techniques, quality service
standards, alternative delivery systems, and customer satisfaction evaluation techniques.
 • Chemistry - Knowledge of the composition, structure, and properties of substances and
of the chemical processes and transformations that they undergo. This includes uses of
chemicals and their interactions, danger signs, production techniques, and disposal
methods.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go
wrong. It does not involve solving the problem, only recognizing there is a problem.
• Critical Thinking - Using logic and analysis to identify the strengths and weaknesses of
different approaches.

KSAs

Tasks

• Monitor, record and report symptoms and changes in patients' conditions.

• Maintain accurate, detailed reports and records.
• Record patients' medical information and vital signs.
• Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition.
• Modify patient treatment plans as indicated by patients' responses and conditions.
• Direct and supervise less skilled nursing or health care personnel or supervise a particular
unit.
• Consult and coordinate with health care team members to assess, plan, implement and
evaluate patient care plans.
• Monitor all aspects of patient care, including diet and physical activity.
• Instruct individuals, families and other groups on topics such as health education, disease
prevention and childbirth, and develop health improvement programs.
• Prepare patients for, and assist with, examinations and treatments.

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Tools & Technology

Tools used in this occupation:

Flexible endoscopes or accessories or related products — Colonoscopy equipment;

Gastrointestinal GI endoscopes; Sigmoid equipment
Floor grade forceps or hemostats — Curved hemostats; Hemostats; Straight hemostats
Medical oxygen masks or parts — Non-rebreather masks; Partial masks; Ventimasks
Peripheral intravenous catheters for general use — Peripheral angiocaths; Peripheral
butterflys; Single,double,triple lumen catheters
Suction kits — Nasal suctioning equipment; Oral suctioning equipment; Tracheal suction
equipment

Technology used in this occupation:

Calendar and scheduling software — Per-Se Technologies ORSOS One-Call

Medical software — DoctorsPartner EMR; Eclipsys Sunrise Clinical Manager; QuadraMed
Affinity Healthcare Information System; Siemens SIENET Sky
Office suite software — Microsoft Office software
Spreadsheet software — Microsoft Excel
Time accounting software — Kronos Workforce Timekeeper

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Knowledge

Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose
and treat human injuries, diseases, and deformities. This includes symptoms, treatment
alternatives, drug properties and interactions, and preventive health-care measures.
Customer and Personal Service — Knowledge of principles and processes for providing
customer and personal services. This includes customer needs assessment, meeting quality
standards for services, and evaluation of customer satisfaction.
Psychology — Knowledge of human behavior and performance; individual differences in ability,
personality, and interests; learning and motivation; psychological research methods; and the
assessment and treatment of behavioral and affective disorders.
English Language — Knowledge of the structure and content of the English language including
the meaning and spelling of words, rules of composition, and grammar.
Education and Training — Knowledge of principles and methods for curriculum and training
design, teaching and instruction for individuals and groups, and the measurement of training
effects.
Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis,
treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and
guidance.
Biology — Knowledge of plant and animal organisms, their tissues, cells, functions,
interdependencies, and interactions with each other and the environment.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their
applications.
Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and
influences, human migrations, ethnicity, cultures and their history and origins.
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and
strategies to promote effective local, state, or national security operations for the protection of
people, data, property, and institutions.

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Skills

Social Perceptiveness — Being aware of others' reactions and understanding why they react as
they do.
Active Listening — Giving full attention to what other people are saying, taking time to
understand the points being made, asking questions as appropriate, and not interrupting at
inappropriate times.
Coordination — Adjusting actions in relation to others' actions.
Speaking — Talking to others to convey information effectively.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Reading Comprehension — Understanding written sentences and paragraphs in work related
documents.
Service Orientation — Actively looking for ways to help people.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations
to make improvements or take corrective action.
Judgment and Decision Making — Considering the relative costs and benefits of potential
actions to choose the most appropriate one.
Science — Using scientific rules and methods to solve problems.

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Abilities

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It
does not involve solving the problem, only recognizing there is a problem.
Inductive Reasoning — The ability to combine pieces of information to form general rules or
conclusions (includes finding a relationship among seemingly unrelated events).
Oral Comprehension — The ability to listen to and understand information and ideas presented
through spoken words and sentences.
Deductive Reasoning — The ability to apply general rules to specific problems to produce
answers that make sense.
Information Ordering — The ability to arrange things or actions in a certain order or pattern
according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures,
mathematical operations).
Oral Expression — The ability to communicate information and ideas in speaking so others will
understand.
Written Comprehension — The ability to read and understand information and ideas presented
in writing.
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Written Expression — The ability to communicate information and ideas in writing so others
will understand.

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Work Activities

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional
support, or other personal care to others such as coworkers, customers, or patients.
Documenting/Recording Information — Entering, transcribing, recording, storing, or
maintaining information in written or electronic/magnetic form.
Getting Information — Observing, receiving, and otherwise obtaining information from all
relevant sources.
Communicating with Supervisors, Peers, or Subordinates — Providing information to
supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems — Analyzing information and evaluating results to
choose the best solution and solve problems.
Identifying Objects, Actions, and Events — Identifying information by categorizing,
estimating, recognizing differences or similarities, and detecting changes in circumstances or
events.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and
cooperative working relationships with others, and maintaining them over time.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to
prioritize, organize, and accomplish your work.
Evaluating Information to Determine Compliance with Standards — Using relevant
information and individual judgment to determine whether events or processes comply with laws,
regulations, or standards.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new
knowledge to your job.

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Work Context

Contact With Others — How much does this job require the worker to be in contact with others
(face-to-face, by telephone, or otherwise) in order to perform it?
Telephone — How often do you have telephone conversations in this job?
Importance of Being Exact or Accurate — How important is being very exact or highly
accurate in performing this job?
Indoors, Environmentally Controlled — How often does this job require working indoors in
environmentally controlled conditions?
Face-to-Face Discussions — How often do you have to have face-to-face discussions with
individuals or teams in this job?
Work With Work Group or Team — How important is it to work with others in a group or
team in this job?
Exposed to Disease or Infections — How often does this job require exposure to
disease/infections?
Physical Proximity — To what extent does this job require the worker to perform job tasks in
close physical proximity to other people?
Deal With External Customers — How important is it to work with external customers or the
public in this job?
Frequency of Decision Making — How frequently is the worker required to make decisions that
affect other people, the financial resources, and/or the image and reputation of the organization?