Owner's Manual: Model: Xlr-N-Au Xlr-Pb-Au

Owner’s Manual
Installation and Operation
Model:
XLR-N-AU
XLR-PB-AU
SAI Global
Ref No GSCS20139
D
NOTICE DI O N
SC OT
DO NOT DISCARD THIS MANUAL AR
• Important operating • Read, understand and follow • Leave this manual with D
and maintenance these instructions for safe party responsible for use
instructions included. installation and operation. and operation.
WARNING: If the information in these

WARNING
instructions is not followed exactly, a fire HOT SURFACES!
or explosion may result causing property Glass and other surfaces are hot during
operation AND cool down.
damage, personal injury, or death.
Hot glass will cause burns.
• DO NOT store or use gasoline or other flam- • DO NOT touch glass until it is cooled
mable vapors and liquids in the vicinity of this • NEVER allow children to touch glass
• Keep children away
or any other appliance.
• CAREFULLY SUPERVISE children in same room as
Î • DO NOT spray aerosols in the vicinity of this fireplace.
appliance while it is in operation. • Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other flammable
• What to do if you smell gas materials.
- DO NOT try to light any appliance. • Keep clothing, furniture, draperies and other flammable
materials away.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building. This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
- Immediately call your gas supplier from a NOT operate the appliance with the barrier removed.
neighbor’s phone. Follow the gas suppli-
Contact your dealer or Hearth & Home Technologies if the
er’s instructions. barrier is not present or help is needed to properly install one.
- If you cannot reach your gas supplier, call
the fire department.
This is primarily a decorative appliance and it is not certified as Î
• Installation and service must be performed a space heater.
by a qualified installer, service agency, or the
gas supplier.
This is a room sealed appliance and no other ventilation is

required than what is provided.
Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10 1

PLEASE READ THIS MANUAL BEFORE INSTALLING
AND USING THIS APPLIANCE.
MODELS: XLR-N-AU, XLR-PB-AU installation to ensure maximum benefit and

ARE SAI GLOBAL APPROVED FOR safety. Failure to follow them will void your
NATURAL GAS, PROPANE OR BUTANE warranty and may present a fire hazard.
AS A BALANCED FLUE HEATER. The Heat & Glo, a brand of Hearth & Home
Refer to the appliance data plates for gas Technologies Inc. warranty will be voided
consumptions and pressures. by, and Heat & Glo, a brand of Hearth &
Home Technologies Inc. disclaims any re-
Installation of this appliance should only be sponsibility for the following actions:
carried out by an authorized person in ac-
cordance with the manufacturer's instruc- • Installation of any damaged heater or
tions. Appliance is to be installed in full flue system component
compliance with the National Gas Installa- • Modification of the heater or balanced
tion Standard AS5601, the manufacturer's flue system installation other than as
instructions, and any local authorities' re- instructed by Heat & Glo, a brand of
quirements for gas, electrical and building Hearth & Home Technologies Inc.
regulations. • Improper positioning of the gas logs or
This appliance and its components are the glass door
tested and safe when installed in accor- • Installation and/or use of any component
dance with this Installation Manual. Report part not manufactured or approved by
to your dealer any parts damaged in ship- Heat & Glo, brand of Hearth & Home
ment, specifically check glass condition. Technologies Inc., not withstanding any
The gas logs and flue system components independent testing laboratory or other
are in separate packages. Read all in- party approval of such component part
structions before starting installation and or accessory.
follow these instructions carefully during
IMPORTANT: Read all instructions carefully before starting installation.

Failure to follow these installation instructions may result in a possible fire
hazard and will void the warranty. Save this manual for future reference.
Heat & Glo, a brand of Hearth & Home Technologies, Inc.

7571 215th Street West, Lakeville, MN 55044
Copyright 2009 • Printed in U.S.A.
2 Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10

Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
A. Congratulations This owner’s manual should be retained for future

reference. We suggest that you keep it with your other
Congratulations on selecting a Heat & Glo gas fireplace, an
important documents and product manuals.
elegant and clean alternative to wood burning fireplaces.
The Heat & Glo gas fireplace you have selected is designed The information contained in this owner’s manual, unless
to provide the utmost in safety, reliability, and efficiency. noted otherwise, applies to all models and gas control
systems.
As the owner of a new fireplace, you’ll want to read and
carefully follow all of the instructions contained in this Your new Heat & Glo gas fireplace will give you years of
owner’s manual. Pay special attention to all cautions and durable use and trouble-free enjoyment. Welcome to the
warnings. Heat & Glo family of fireplace products!
Homeowner Reference Information We recommend that you record the following pertinent
information about your fireplace.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number:__________________________________________ Location on fireplace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
Listing Label Information/Location The model information regarding your specific fireplace can be found on
the rating plate usually located in the control area of the fireplace.
Type of Gas
SAI Global Certification Nº:
DMS (mm) Î
SA
M
PL
E
Model Number
Serial Number

Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
ÎA. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 6 Termination Locations

B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 6 A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 21
1 Listing and Code Approvals 7 Vent Information and Diagrams

A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 A. Approved Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
ÎB. Gas Pressure Requirements . . . . . . . . . . . . . . . . . . . . . . . 8 B. Vent Table Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
C. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . . 8 C. Use of Elbows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
D. Non-Combustible Materials Specification. . . . . . . . . . . . . . 8 D. Measuring Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
E. Combustible Materials Specification . . . . . . . . . . . . . . . . . 8 E. Vent Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
F. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
8 Vent Clearances and Framing
User Guide A. Pipe Clearances to Combustibles . . . . . . . . . . . . . . . . . . 30
2 Operating Instructions B. Wall Penetration Framing . . . . . . . . . . . . . . . . . . . . . . . . . 30
C. Install the Ceiling Firestop . . . . . . . . . . . . . . . . . . . . . . . . 31
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
D. Install Attic Insulation Shield . . . . . . . . . . . . . . . . . . . . . . . 32
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
C. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
9 Appliance Preparation
D. Decorative Doors and Fronts . . . . . . . . . . . . . . . . . . . . . . 10
E. Decorative Media Options . . . . . . . . . . . . . . . . . . . . . . . . 10 A. Top Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
F. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 B. Securing and Leveling the Appliance . . . . . . . . . . . . . . . . 34
G. Remote Controls, Wall Controls and Wall Switches . . . . . 10
10 Installing Vent Pipe (SLP Pipe)
H. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . 10
I. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 11 A. Assemble Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . . . 35
ÎJ. Control Module Operation . . . . . . . . . . . . . . . . . . . . . . . . 12 B. Assemble Slip Sections . . . . . . . . . . . . . . . . . . . . . . . . . . 36
K. After Fireplace is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 C. Secure The Vent Sections . . . . . . . . . . . . . . . . . . . . . . . . 36
L. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 13 D. Disassemble Vent Sections . . . . . . . . . . . . . . . . . . . . . . . 37
E. Install Decorative Ceiling Components . . . . . . . . . . . . . . 37
3 Maintenance and Service F. Install Metal Roof Flashing . . . . . . . . . . . . . . . . . . . . . . . . 38
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 14 G. Assemble and Install Storm Collar . . . . . . . . . . . . . . . . . . 38
B. Maintenance Tasks-Qualified Service Technician . . . . . . 15 H. Install Vertical Termination Cap . . . . . . . . . . . . . . . . . . . . 39
I. Install Decorative Wall Components . . . . . . . . . . . . . . . . 39
Installer Guide J. Heat Shield Requirements for Horizontal Termination . . . 39
K. Install Horizontal Termination Cap . . . . . . . . . . . . . . . . . . 40
4 Getting Started
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 16 11 Gas Information
B. Design and Installation Considerations . . . . . . . . . . . . . . 17 A. Gas Pressure Requirements . . . . . . . . . . . . . . . . . . . . . . 41 Î
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 17 B. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
D. Inspect Appliance and Components . . . . . . . . . . . . . . . . . 17 C. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . 42
5 Framing and Clearances 12 Electrical Information

A. Selecting Appliance Location . . . . . . . . . . . . . . . . . . . . . . 18 A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
B. Constructing the Appliance Chase . . . . . . . . . . . . . . . . . . 19 B. IntelliFire Ignition System Wiring . . . . . . . . . . . . . . . . . . . 43
C. Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 C. Optional Accessories Requirements . . . . . . . . . . . . . . . . 43
D. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 20 D. Electrical Service and Repair . . . . . . . . . . . . . . . . . . . . . . 44
E. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 44

13 Finishing
ÎA. Framing and Finishing Instructions . . . . . . . . . . . . . . . . . 45
B. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 48
C. Facing Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
D. Decorative Fronts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
14 Appliance Setup
A. Remove Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . 52
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 52
C. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
E. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
F. Install the Mesh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
G. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
ÎH. Media Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
ÎI. Verify Performance of Appliance . . . . . . . . . . . . . . . . . . . 53
15 Troubleshooting
A. IntelliFire Ignition System . . . . . . . . . . . . . . . . . . . . . . . . . 54
16 Component Access
A. Decorative Front and Fixed Glass Assembly Removal . . 56
B. Valve Pressure Taps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
C. Control Module Access. . . . . . . . . . . . . . . . . . . . . . . . . . . 56
D. Media Tray Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
E. Burner and Base Pan Removal . . . . . . . . . . . . . . . . . . . . 56
ÎF. Access Through the Valve Assembly . . . . . . . . . . . . . . . . 57
ÎG. Gas Valve Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . 58
ÎH. Pilot Assembly Replacement . . . . . . . . . . . . . . . . . . . . . . 58
17 Reference Materials
A. Appliance Dimension Diagram . . . . . . . . . . . . . . . . . . . . . 59
B. Vent Components Diagrams . . . . . . . . . . . . . . . . . . . . . . 60
C. Service Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
D. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Î = Contains updated information.

B. Limited Lifetime Warranty

B. Limited Lifetime Warranty (continued)

1 Listing and Code Approvals
A. Appliance Certification C. High Altitude Installations

NOTICE: If the heating value of the gas has been reduced,
MODELS: XLR-N-AU, XLR-PB-AU these rules do not apply. Check with your local gas utility
LABORATORY: SAI Global or authorities having jurisdiction.
TYPE: Decorative Fuel Effect Appliances When installing above 610 meter elevation:
STANDARD: AG108/AS4588-2000 Reduce input rate 4% for each 305 meters feet above
610 meters.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE. D. Non-Combustible Materials Specification
This appliance is tested and approved as either supplemen- Material which will not ignite and burn. Such materials are
tal room heat or as a decorative appliance. It should not be
those consisting entirely of steel, iron, brick, tile, concrete,
factored as primary heat in residential heating calculations.
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
The Heat & Glo gas appliances discussed in this Installer’s Standard Test Method for Behavior of Materials in a
Guide have been tested to certification standards and listed Vertical Tube Furnace at 750 ºC and UL763 shall be
by the applicable laboratories. considered non-combustible materials.
E. Combustible Materials Specification

This appliance must be installed in accordance with the Materials made of or surfaced with wood, compressed pa-
rules in force. per, plant fibers, plastics, or other material that can ignite
NOX Class 5 for G20, NOX Class 5 for G31
and burn, whether flame proofed or not, or plastered or
unplastered shall be considered combustible materials.
B. Gas Pressure Requirements F. Electrical Codes
Pressure requirements for XLR fireplaces are shown in
All electrical safety testing has been done following the EN
table below.
60335-2-102 standard. Local codes apply.
Two taps are provided on the right hand side of the gas
control for a test gauge connection to measure the inlet
and outlet pressures.
The fireplace and its individual shut-off valve must be dis-
connected from the gas supply piping system during any
pressure testing of the system at test pressures in excess
of 60 mbar.
If the fireplace must be isolated from the gas supply pip-
ing system by closing an individual shut-off valve, it must
be of the handle-less type.
Natural Gas Propane Butane

Î Inlet Pressure 1.13 kPa 2.75 kPa 2.75 kPa
Outlet Gas Pressure 0.80 kPa 2.40 kPa 2.40 kPa
Gas Rate .405 m3/h .134 m3/h .111 m3/h
Maximum Gas Consumption 26 MJ/h 26.0 MJ/h 22 MJ/h
Burner Injector DMS 42 (2.350 mm) DMS .057 (1.450 mm) DMS 55 (1.325)
Pilot Injector 51 30 30

User Guide
2 Operating Instructions
A. Gas Fireplace Safety • Keep remote controls out of reach of children.

• Never leave children alone near a hot fireplace, whether
WARNING operating or cooling down.
HOT SURFACES! • Teach children to NEVER touch the fireplace.

Glass and other surfaces are hot during • Consider not using the fireplace when children will be
operation AND cool down. present.
Hot glass will cause burns. Contact your dealer for more information, or visit: www.
• DO NOT touch glass until it is cooled
hpba.org/staysafe.
• NEVER allow children to touch glass
• Keep children away
To prevent unintended operation when not using your fire-
• CAREFULLY SUPERVISE children in same room as place for an extended period of time (summer months,
fireplace.
vacations, trips, etc):
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
• Remove batteries from remote controls.
flammable materials. • Turn off wall controls.
• Keep clothing, furniture, draperies and other flammable
materials away. • Unplug 6 volt adapter plug and remove batteries on IPI
models.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
B. Your Fireplace
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
WARNING! DO NOT operate fireplace before read-
ing and understanding operating instructions. Failure
If you expect that small children or vulnerable adults may to operate fireplace according to operating instructions
come into contact with this fireplace, the following precau- could cause fire or injury.
tions are recommended:
• Install a physical barrier such as:
- A decorative firescreen.
- Adjustable safety gate.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
DECORATIVE DOORS
(NOT SHOWN)
SECTION 2.D.
FIXED GLASS ASSEMBLY

(NOT SHOWN)
SECTION 14.E.
CLEAR SPACE
SECTION 2.C.
Figure 2.1 General Operating Parts

C. Clear Space F. Fixed Glass Assembly
WARNING! DO NOT place combustible objects in front See Section 14.E.
of the fireplace or block louvers. High temperatures may
start a fire. See Figure 2.2. G. Remote Controls, Wall Controls and Wall
Avoid placing candles and other heat-sensitive objects on Switches
mantel or hearth. Heat may damage these objects. Follow the instructions supplied with the control installed
to operate your fireplace:
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
H. Before Lighting Fireplace

Before operating this fireplace for the first time, have a
qualified service technician:
CL
3 F EAR • Verify all shipping materials have been removed from
OF T. IN SPA
FIR FR CE
EP ON
LA T
inside and/or underneath the firebox.
CE
• Verify that rock media tray is securely fastened to the

base pan.
• Check the wiring.
• Check the air shutter adjustment.
Figure 2.2 Clear Space
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
D. Decorative Doors and Fronts and that the integral barrier is in place.
WARNING! Risk of Fire! Install ONLY doors or fronts WARNING! Risk of Fire or Asphyxiation! DO NOT op-
approved by Hearth & Home Technologies. Unapproved erate fireplace with fixed glass assembly removed.
doors or fronts may cause fireplace to overheat.
This decorative front has been supplied with an
integral barrier to prevent direct contact with the fixed
glass panel. DO NOT operate the fireplace with the
barrier removed.
Contact your dealer or Hearth & Home Technologies if
the barrier is not present or help is needed to properly
install one.
For more information refer to the instructions supplied with
your decorative door or front.
E. Decorative Media Options

This appliance ships standard without a decorative media
option. For installation and removal of these decorative
media options, refer to installation instructions which ship
with the media options.

I. Lighting Instructions (IPI)
The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery
life, remove them when using the transformer.
FOR YOUR SAFETY LIGHTING

READ BEFORE LIGHTING INSTRUCTIONS (IPI)
WARNING: If you do not follow these instructions exactly, a fire or explosion 1. This appliance is equipped with an ignition
may result causing property damage, personal injury or loss of life. device which automatically lights the burner.
DO NOT try to light the burner by hand.
A. This appliance is equipped with an • Immediately call your gas supplier
intermittent pilot ignition (IPI) device from a neighbor’s phone. Follow the
which automatically lights the burn- gas supplier’s instructions.
er. DO NOT try to light the burner by GAS
• If you cannot reach your gas sup- VALVE
hand. plier, call the fire department.
B. BEFORE LIGHTING, smell all around C. DO NOT use this appliance if any
the appliance area for gas. Be sure to part has been under water. Imme-
smell next to the floor because some 2. Wait five (5) minutes to clear out any gas.
diately call a qualified service tech-
gas is heavier than air and will settle Then smell for gas, including near the floor. If
nician to inspect the appliance and
on the floor. you smell gas, STOP! Follow “B” in the Safety
to replace any part of the control
Information located on the left side of this la-
WHAT TO DO IF YOU SMELL GAS system and any gas control which
bel. If you do not smell gas, go to next step.
has been under water.
• DO NOT try to light any appliance.
3. To light the burner:
• DO NOT touch any electric switch; do
Equipped with wall switch: Turn ON/OFF switch
not use any phone in your building.
to ON.
Equipped with remote or wall control: Press
WARNING: CAUTION: ON or FLAME button.
Equipped with thermostat: Set temperature to
DO NOT CONNECT LINE VOLT- Hot while in operation. DO NOT touch. desired setting.
AGE (110/120 VAC OR 220/240 Keep children, clothing, furniture, gaso- 4. If the appliance does not light after three tries,
VAC) TO THE CONTROL VALVE. line and other liquids having flammable call your service technician or gas supplier.
vapors away.
Improper installation, adjustment, al-
teration, service or maintenance can DO NOT operate the appliance with TO TURN OFF
fixed glass assembly removed, cracked
cause injury or property damage. Re-
fer to the owner’s information manual or broken. Replacement of the fixed GAS TO APPLIANCE
provided with this appliance. glass assembly should be done by a 1. Equipped with wall switch: Turn ON/OFF switch
licensed or qualified service person. to OFF.
This appliance needs fresh air for
safe operation and must be installed Equipped with remote or wall control: Press
NOT FOR USE OFF button.
so there are provisions for adequate
combustion and ventilation air.
WITH SOLID FUEL
Equipped with thermostat: Set temperature to
If not installed, operated, and main- For use with natural gas and propane. lowest setting.
tained in accordance with the manufac- A conversion kit, as supplied by the 2. Service technician should turn off electric
turer’s instructions, this product could manufacturer, shall be used to convert power to the control when performing service.
expose you to substances in fuel or this appliance to the alternate fuel.
fuel combustion which are known to the Also Certified for Installation in a
State of California to cause cancer, birth 593-913G
Bedroom or a Bedsitting Room.
defects, or other reproductive harm.
For assistance or additional informa-
Keep burner and control compartment tion, consult a qualified installer, ser-
clean. See installation and operating vice agency or the gas supplier.
instructions accompanying appliance.
For additional information on operating your

Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.
Final inspection by

J. Control Module Operation
GRAY MODULE
1. The control module has an ON/OFF/REMOTE selector
switch that must be set.
OFF Position: Appliance will ignore all power inputs and
will not respond to any commands from a wall switch or
optional remote. The unit should be in the OFF position
during installation, service, fuel conversion, and in the
event that the control goes into LOCK-OUT mode as a
result of an error code.
SELECTOR
ON Position: Appliance will ignite and run continuously SWITCH
in the HI flame setting, with no adjustment in flame
output. This mode of operation is primarily used for
Î initial installation and inspection.
REMOTE Position: Appliance will initiate commands
from a wired wall switch and/or one of the optional
wireless remote options.
HI/LOW FLAME
2. A wall switch can be wired into the control module brown ADJUSTMENT NG/LP SETTING
and red wires. See Figure 12.1.
WIRE LEAD FROM REGULATOR CONNECTS HERE
3. The control module has safety feature that automatically
shuts down the fireplace after 9 hours of continuous
operation without receiving a command from the wall Figure 2.3 Control Module
switch or optional remote.
4. If you intend to use both a wired wall switch and an Note: The HI/LO and LP/NG switches on the control module
optional remote control to operate your fireplace, the are non-functional on the XLR fireplace.
wall switch will override any commands given by the
remote.
5. The module has the capability to recognize potential
malfunctions. If these occur, it will fail to ignite and/or
respond to a command to ignite via the wall switch and/
or optional remote. In this case, the module may have
gone into LOCK-OUT mode. In this state, it will emit a
RED/GREEN LED error code. To reset the error code,
switch the selector to OFF, and then back to REMOTE
or ON. If the ignition command again fails, the module
will emit an LED error code, prior to going back into
LOCK-OUT mode. Contact your dealer for service if
this occurs.
Note: If the module is in LOCK-OUT mode, resetting the

circuit breaker to the appliance will also reset the module.
Note: For units installed in Australia, the residence’s 220/240

wall outlet to which this appliance’s power cord is connected,
must be wired to an in-line on/off switch. This is required for
servicing and/or resetting the control module in the event of
a control module LOCK-OUT.

K. After Fireplace is Lit
Initial Break-in Procedure
• The fireplace should be run three to four hours
continuously on high.
• Turn the fireplace off and allow it to completely cool.
• Remove fixed glass assembly. See Section 14.E.
• Clean fixed glass assembly. See Section 3.
• Replace the fixed glass assembly and run continuously
on high an additional 12 hours.
This cures the materials used to manufacture the fire-
place.
NOTICE! Open windows for air circulation during fire-
place break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
L. Frequently Asked Questions

ISSUE SOLUTIONS
This is a result of gas combustion and temperature variations. As the fireplace warms, this con-
Condensation on the glass
densation will disappear.
This is a result of normal operation and the flames will begin to yellow as the fireplace is allowed
Blue flames
to burn for 20 to 40 minutes.
When first operated, this fireplace may release an odor for the first several hours. This is caused
by the curing of materials from manufacturing. Odor may also be released from finishing materials
Odor from fireplace
and adhesives used near the fireplace. These circumstances may require additional curing related
to the installation environment.
This is a normal result of the curing process of the paint. Glass should be cleaned within 3 to 4
Film on the glass
hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be neces-
sary. See your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the
Metallic noise sound produced by a furnace or heating duct. This noise does not affect the operation or longevity
of the fireplace.
Wall above appliance feels hot to No action necessary. This appliance ships with a non-combustible material attached. Specifica-
the touch. tions of the attached non-combustible material are listed in Section 1.E.

3 Maintenance and Service
Any safety screen or guard removed for servicing must be

Decorative Doors
replaced prior to operating the fireplace. Frequency: Annually
When properly maintained, your fireplace will give you By: Homeowner
many years of trouble-free service. We recommend an- Tools needed: Protective gloves, stable work surface
nual service by a qualified service technician. • Refer to the installation instructions which ship with the
decorative door.
All parts listed in this manual may be ordered from an au-
thorized dealer. A list of available service parts is located in • Assess condition of screen and replace as necessary.
Section 17.C of this manual and in the installation instruc-
• Inspect for scratches, dents or other damage and repair
tions included in decorative media.
as necessary.
A. Maintenance Tasks-Homeowner • Check that louvers are not blocked.

• Vacuum and dust surfaces.
Installation and repair should be done by a qualified service
technician only. The fireplace should be inspected before Venting
use and at least annually by a professional service person.
Frequency: Seasonally
The following tasks may be performed annually by the By: Homeowner
homeowner. If you are uncomfortable performing any of
Tools needed: Protective gloves and safety glasses.
the listed tasks, please call your dealer for a service ap-
pointment. • Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
CAUTION! Risk of Burns! The fireplace should be turned
etc.
off and cooled before servicing.
• Verify termination cap clearance to subsequent construc-
Glass Cleaning tion (building additions, decks, fences, or sheds). See
Frequency: Seasonally Section 6.
By: Homeowner • Inspect for corrosion or separation.
Tools Needed: Protective gloves, glass cleaner, drop • Verify weather stripping, sealing and flashing remains
cloth and a stable work surface. intact.
CAUTION! Handle fixed glass assembly with care. • Inspect draft shield to verify it is not damaged or missing.
Glass is breakable.
• Avoid striking, scratching or slamming glass Decorative Media Options
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot Frequency: Maintenance is not required
• Prepare a work area large enough to accommodate fixed By: Homeowner

glass assembly and door frame by placing a drop cloth Tools needed: Protective gloves and safety glasses.
on a flat, stable surface.
• The decorative media options DO NOT require routine
Note: Fixed glass assembly and gasketing may have res- maintenance if they are properly installed. Refer to the
idue that can stain carpeting or floor surfaces. installation instructions which ship the decorative media
• Remove door or decorative front from fireplace and set to verify correct installation.
aside on work surface.
• See Section 14.E for instructions to remove fixed glass
assembly.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
• Refer to Section 14.E for glass removal and replacement
instructions.
• Reinstall door or decorative front.
B. Maintenance Tasks-Qualified Service Burner Ignition and Operation
Technician Frequency: Annually
The following tasks must be performed by a qualified ser- By: Qualified Service Technician
vice technician.
Tools needed: Protective gloves, vacuum cleaner, whisk
Gasket Seal and Glass Assembly Inspection broom, flashlight, voltmeter, indexed drill bit set, and a
Frequency: Annually manometer.
By: Qualified Service Technician • Verify burner is properly secured and aligned with pilot
or igniter.
Tools needed: Protective gloves, drop cloth and a stable
work surface. • Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Inspect gasket seal and its condition.
• Check for smooth lighting and ignition carryover to all
• Inspect fixed glass assembly for scratches and nicks that ports. Verify that there is no ignition delay.
can lead to breakage when exposed to heat.
• Inspect for lifting or other flame problems.
• Confirm there is no damage to glass or glass frame.
Replace as necessary. • Verify air shutter setting is correct. See Section 14.G for
required air shutter setting. Verify air shutter is clear of
• Verify that fixed glass assembly is properly retained and dust and debris.
attachment components are intact and not damaged.
Replace as necessary. • Inspect orifice for soot, dirt and corrosion. Verify orifice
size is correct. See Service Parts List for proper orifice
Firebox sizing.
Frequency: Annually • Verify manifold and inlet pressures. Adjust regulator as

required.
By: Qualified Service Technician
• Inspect pilot flame pattern and strength. See Figure 3.1
Tools needed: Protective gloves, sandpaper, steel wool, for proper pilot flame pattern. Clean or replace orifice
cloths, mineral spirits, primer and touch-up paint. spud as necessary.
• Inspect for paint condition, warped surfaces, corrosion • Inspect IPI flame sensing rod for soot, corrosion and
or perforation. Sand and repaint as necessary. deterioration. Clean with emery cloth or replace as
• Replace fireplace if firebox has been perforated. required.
• Verify IPI millivolt output. Replace as necessary.
Control Compartment and Firebox Top • Verify that there is not a short in flame sense circuit
Frequency: Annually by checking continuity between pilot hood and flame
sensing rod. Replace pilot as necessary.
By: Qualified Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• Vacuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
• Remove all foreign objects.
• Verify unobstructed air circulation.
Gas Pressure Information
Frequency: Upon initial installation and gas valve re-
placement or service.
By: Qualified Service Technician Figure 3.1 IPI Pilot Flame Pattern
Tools needed: Protective gloves, manometer, flashlight,
screw driver set.
• Gas pressure taps are accessible by removing the deco-
rative front and fixed glass assembly. Refer to section
11.A for information related to the gas valve and gas
pressure settings.

Installer Guide
4 Getting Started
A. Typical Appliance System

NOTICE: Illustrations and photos reflect typical installations and are for design purposes only. Illustrations/diagrams are not
drawn to scale. Actual product may vary from pictures in manual
HORIZONTAL
TERMINATION CAP
(SECTION 10)
VERTICAL TERMINATION CAP

(SECTION 10)
WALL PENETRATION
FRAMING (SECTION 8.B)
NON-COMBUSTIBLE ROOF STORM COLLAR

FLASHING MAINTAINS (SECTION 10)
MINIMUM CLEARANCE
AROUND PIPE (SECTION 10) VENT PIPE PENETRATES
ROOF PREFERABLY
WITHOUT AFFECTING
ROOF RAFTERS
(SECTION 8.C)
ATTIC INSULATION
SHIELD (NOT SHOWN)
MUST BE USED HERE
VENT PIPE
TO KEEP INSULATION
(SECTIONS 7 and 8)
AWAY FROM VENT PIPE
IF ATTIC IS INSULATED.
(SECTION 8.D)
CEILING FIRESTOP
ON FLOOR OF ATTIC
(SECTION 8.C)
FRAMING HEADED
OFF IN CEILING
JOISTS (SECTION 8.C)
FRAMING/HEADER
(SECTION 5)
WALL SWITCH
GAS LINE
(SECTION 11)
Figure 4.1 Typical System

B. Design and Installation Considerations D. Inspect Appliance and Components
Heat & Glo direct vent gas appliances are designed to • Carefully remove the appliance and components from
operate with all combustion air siphoned from outside of the packaging.
the building and all exhaust gases expelled to the outside. • The vent system components and decorative doors and
No additional outside air source is required. fronts may be shipped in separate packages.
Before installing, determine the following: • Report to your dealer any parts damaged in shipment,
• Where the appliance is to be installed. particularly the condition of the glass.
• The vent system configuration to be used. • Read all of the instructions before starting the instal-
• Gas supply piping. lation. Follow these instructions carefully during the
installation to ensure maximum safety and benefit.
• Electrical wiring requirements.
WARNING! Risk of Fire or Explosion! Damaged parts
• Framing and finishing details. could impair safe operation. DO NOT install damaged, in-
• Whether optional accessories—devices such as a wall complete or substitute components. Keep appliance dry.
switch or remote control—are desired.
Hearth & Home Technologies disclaims any responsibility for,
Improper installation, adjustment, alteration, service or and the warranty will be voided by, the following actions:
maintenance can cause injury or property damage. For • Installation and use of any damaged appliance or vent
assistance or additional information, consult a qualified system component.
service technician, service agency or your dealer.
• Modification of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
C. Tools and Supplies Needed Technologies.
Before beginning the installation be sure that the following • Improper positioning of the gas logs or the glass door.
tools and building supplies are available.
• Installation and/or use of any component part not approved
Tape measure Framing material by Hearth & Home Technologies.
Pliers High temperature caulking material Any such action may cause a fire hazard.
Hammer Phillips screwdriver (magnetic)
Gloves Framing square WARNING! Risk of Fire, Explosion or Electric Shock!
Voltmeter Electric drill and bits (1/4 in. magnetic) DO NOT use this appliance if any part has been under
Plumb line Safety glasses water. Call a qualified service technician to inspect the
Level Reciprocating saw appliance and to replace any part of the control system
and/or gas control which has been under water.
Manometer Flat blade screwdriver
Non-corrosive leak check solution
1/2 - 3/4 in. length, #6 or #8 Self-drilling screws
One 1/4 in. female connection (for optional fan).

5 Framing and Clearances
A. Selecting Appliance Location

When selecting a location for the appliance it is important to
consider the required clearances to walls (see Figure 5.1).
WARNING! Risk of Fire or Burns! Provide adequate
clearance around air openings and for service access.
Due to high temperatures, the appliance should be locat-
ed out of traffic and away from furniture and draperies.
NOTICE: Illustrations reflect typical installations and are
FOR DESIGN PURPOSES ONLY. Illustrations/diagrams
are not drawn to scale. Actual installation may vary due to
individual design preference.
A
E
254 mm
D*
ALCOVE
A INSTALLATION
B
C TOP VENT
ONE 90º ELBOW
TOP VENT
ONE 90° ELBOW
A B C D E F
See Section D.
Millimeters 1350 1220 1910 490 450
Figure 5.5 & 5.6
Figure 5.1 Appliance Locations

B. Constructing the Appliance Chase C. Clearances
A chase is a vertical box-like structure built to enclose the NOTICE: Install appliance on hard metal or wood surfaces
gas appliance and/or its vent system. In cooler climates extending full width and depth. DO NOT install directly
the vent should enclosed inside the chase. on carpeting, vinyl, tile or any combustible material other
NOTICE: Treatment of ceiling firestops and wall shield than wood.
firestops and construction of the chase may vary with the WARNING! Risk of Fire! Maintain specified air space
type of building. These instructions are not substitutes clearances to appliance and vent pipe:
for the requirements of local building codes. Therefore, • Insulation and other materials must be secured to prevent
you MUST check local building codes to determine the accidental contact.
requirements to these steps.
• The chase must be properly blocked to prevent blown
Chases should be constructed in the manner of all out- insulation or other combustibles from entering and
side walls of the home to prevent cold air drafting prob- making contact with fireplace or chimney.
lems. The chase should not break the outside building
envelope in any manner. • Failure to maintain airspace may cause overheating and
a fire.
Note: Figure 5.2 shows the fireplace installed on the
floor. However, this fireplace can be elevated off the floor
provided that the fireplace is properly supported by framing
materials and the ceiling clearances are maintained.
MEASURE FROM TOP

OF FIREPLACE OPENING
B
H
J
C
G
D
MINIMUM FRAMING DIMENSIONS*

A B C D E F G H I J
Rough Rough Rough Rough
Clearance Combustible Combustible Behind Sides of Front of
Opening Opening Opening Opening
to Ceiling Floor Flooring Appliance Appliance Appliance
(Vent Pipe) (Height) (Depth) (Width)
Millimeters 220 1070 460 1270 790 0 0 30 30 91
Figure 5.2. Clearances to Combustibles

D. Mantel and Wall Projections Front Side Finishing Detail
WARNING! Risk of Fire! Comply with all minimum clear-
ances to combustibles as specified. Framing or finishing
material closer than the minimums listed must be construct-
ed entirely of noncombustible materials (i.e., steel studs, 30 mm
concrete board, etc).
Combustible Mantels (Combustible/Non-Combustible)

FRAMING
10 mm
Thick Wall
Sheathing 300 mm
MAX. 37 mm
MEASUREMENT
360 mm FROM TOP OF 10 mm BUILDING MATERIAL
MIN. FIREPLACE
OPENING Figure 5.7 Front Side Finishing Detail
10 mm THICK
WALL SHEATHING
890 mm
Figure 5.3 Clearances To Combustible Mantels Or Other

Combustibles Above Appliance NON-COMBUSTIBLE
BOARD SHIPPED
WITH APPLIANCE
Note: For non-combustible fireplace finish material (marble,

stone, etc) specifications refer to Section 13.C.
25 mm
Mantel Leg (Combustible/Non-Combustible)
TOP VIEW
80 mm 25 mm
MINIMUM UNLIMITED
AIR SPACE
180 mm Figure 5.8 Non-Combustible Zone
Figure 5.6 Non-Combustible Mantel Leg or Wall Projections

(Acceptable on both sides of opening)
Note: AIR SPACE denoted in Figure 5.8 is defined by the
nailing tabs and metal standoffs.

6 Termination Locations
A. Vent Termination Minimum Clearances

A B
152 mm (minimum) up to 508 mm 457 mm minimum
WARNING
508 mm and over 0 cm minimum
Fire Risk.
Gas, Wood or Fuel Oil
Maintain vent clearance to combustibles as
Termination Cap
specified.
• DO NOT pack air space with insulation or other
materials.
Failure to keep insulation or other materials away B
from vent pipe may cause overheating and fire.
A*
HORIZONTAL Gas
OVERHANG
Termination
Cap **
510 mm
VERTICAL
WALL
LOWEST
DISCHARGE
OPENING
TERMINATION * If using decorative cap cover(s), this distance may need to be
CAP increased. Refer to the installation instructions supplied with the
decorative cap cover.
X
305 mm ** In a staggered installation with both gas and wood terminations, the
wood termination cap must be higher than the gas termination cap.
ROOF PITCH
IS X/ 305 mm Figure 6.2 Staggered Termination Caps
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
Angle H (Min.) mm
0°-26.6° .......................................................... 300*
26.6°-30.3° .......................................................... 380*
30.3°-33.7° .......................................................... 460*
33.7°-36.9° .......................................................... 610*
36.9°-39.8° .......................................................... 760
39.8°-42.5° .......................................................... 990
42.5°-45.0° ........................................................ 1220
45.0°-49.4° ........................................................ 1520
49.4°-53.1° ........................................................ 1830
53.1°-56.3° ........................................................ 2130
56.3°-59.0° ........................................................ 2290
59.0°-60.3° ........................................................ 2440
*910 mm minimum in snow regions
Figure 6.1 Minimum Height From Roof To Lowest Discharge

Opening

O
N V
P L
K Electrical K
R V V
Service
E
C
Q
V
A F
C (See Note 2)
V
Measure vertical clearances from this surface.
J B
V V B
V B
i
D V M
V G
A V X
H OR i
Measure horizontal clearances from this surface.
V = VENT TERMINAL X = AIR SUPPLY INLET = AREA WHERE TERMINAL IS NOT PERMITTED
A = 310 mm ...................clearances above grade, veranda, J** = 2.13 m. ................... c l e a r a n c e a b o v e p a v e d

(See Note 1) porch, deck or balcony (See Note 1) sidewalk or a paved driveway
located on public property
B = 310 mm ...................clearances to window or door
that may be opened, or to perma- K = 150 mm .................clearance from sides of electri-
(See Note 5) cal service
nently closed window. (Glass)
C = 460 mm ...................vertical clearance to unventilated L = 310 mm ..................clearance above electrical
soffit or to ventilated soffit located (See Note 5) service
above the terminal
Covered Alcove Applications
760 mm ...................for vinyl clad soffits and below
M*** = 460 mm................clearance under veranda, porch,
electrical service deck, balcony or overhang
D = 230 mm ..................clearance to outside corner 1070 mm ......... vinyl
E = 150 mm ...................clearance to inside corner N = 150 mm ........... non-vinyl sidewalls
F = 910 mm ...................not to be installed above a gas 310 mm ........... vinyl sidewalls
meter/regulator assembly within 3
feet (900 mm) horizontally from the O = 460 mm ........... non-vinyl soffit and overhang
center-line of the regulator 1070 mm ......... vinyl soffit and overhang
G = 1.8 m .......................clearance to gas service regulator P = 2.4 m
flue outlet
H = 310 mm ...................clearance to non-mechanical QMIN RMAX
(See Note 2) air supply inlet to building or the
combustion air inlet to any other 1 cap 910 mm 2 x Q ACTUAL
appliance 2 caps 1.8 m 1 x Q ACTUAL
i = 1.8 m ......................clearance to a mechanical (pow-
(See Note 2) ered) air supply inlet 3 caps 2.7 m 2/3 x Q ACTUAL
4 caps 3.7 m 1/2 x Q ACTUAL
QMIN = # termination caps x 3 RMAX = (2 / # termination caps) x QACTUAL
** a vent shall not terminate directly above a sidewalk or paved driveway

which is located between two single family dwellings and serves both
dwellings. Note 3: Local codes or regulations may require different
clearances.
*** only permitted if veranda, porch, deck or balcony is fully open on a
minimum of 2 sides beneath the floor, or meets Note 2. Note 4: Termination caps may be hot. Consider their proximity to
doors or other traffic areas.
Note 1: On private property where termination is less than 2.1 m above a
sidewalk, driveway, deck, porch, veranda or balcony, use of a listed cap Note 5: Location of the vent termination must not interfere with
shield is suggested. (See vents components page) access to the electrical service.
Note 2: Termination in a covered alcove space (spaces open only on one Vent system termination is NOT permitted in screened porches.
side and with an overhang) are permitted with the dimensions specified Vent system termination is permitted in porch areas with two or more
for vinyl or non-vinyl siding and soffits. 1. There must be 910 mm minimum sides open. You must follow all side walls, overhang and ground
between termination caps. 2. All mechanical air intakes within 3 m of a clearances as stated in the instructions.
termination cap must be a minimum of .91m below the termination cap.
Heat & Glo assumes no responsibility for the improper performance
3. All gravity air intakes within 910 mm of a termination cap must be a of the appliance when the venting system does not meet these
minimum of 300 mm below the termination cap. requirements.
Figure 6.3 Minimum Clearances for Termination

7 Vent Information and Diagrams
A. Approved Pipe D. Measuring Standards

This appliance is approved for use with Hearth & Home Vertical and horizontal measurements listed in the vent
Technologies SLP venting systems. Refer to Section diagrams were made using the following standards.
17.B for vent component information. • Pipe measurements are shown using the effective length
DO NOT mix pipe, fittings or joining methods from differ- of pipe (see Figure 7.2).
ent manufacturers. • Measurements are made from the appliance outer wrap,
The pipe is tested to be run inside an enclosed wall. not from the standoffs.
There is no requirement for inspection openings at each • Horizontal terminations are measured to the outside
joint within the wall. mounting surface (flange of termination cap).
WARNING! Risk of Fire or Asphyxiation. This appli- • Vertical terminations are measured to bottom of
ance requires a separate vent. DO NOT vent to a pipe termination cap.
serving a separate solid fuel burning appliance.
• Horizontal pipe installed level with no rise.
NOTICE: The SLP-HRC-SS and SLP-HRC-ZC-SS ter-
mination caps are NOT approved for use with propane or
A
butane fuel.
B. Vent Table Key
The abbreviations listed in this vent table key are used in
the vent diagrams.
Symbol Description B
V1 First section (closest to appliance) of vertical length
V2 Second section of vertical length
H1 First section (closest to appliance) of horizontal length

32 mm
H2 Subsequent sections of horizontal length OVERLAP
Figure 7.2 Chimney Offset/Return
C. Use of Elbows
Diagonal runs have both vertical and horizontal vent as-
Effective Height/Length
pects when calculating the effects. Use the rise for the
vertical aspect and the run for the horizontal aspect (see Pipe mm
Figure 7.1). SLP4 102
SLP6 152
Two 45º elbows may be used in place of one 90º elbow. On Effective
45º runs, one foot of diagonal is equal to 216 mm horizontal SLP12 305
Height/
run and 216 mm vertical run. A length of straight pipe is Length SLP24 610
allowed between two 45º elbows (see Figure 7.1). SLP36 914
SLP48 1219
SLP6A 51 - 152
SLP12A 51 - 305
Figure 7.3 SLP Pipe Effective Length
Vertical
21.6 cm
E. Vent Diagrams
cm
.5
General Rules:
30
21.6 cm • When penetrating a combustible wall, a wall shield

firestop must be installed.
• When penetrating a combustible ceiling, a ceiling firestop
Horizontal must be installed.
• Horizontal runs of vent do not require vertical rise;
Figure 7.1
horizontal runs may be level.
WARNING
Fire Risk. Explosion Risk.
Do NOT pack insulation or other combustibles between ceiling firestops.
• ALWAYS maintain specified clearances around venting and firestop systems.
• Install wall shield and ceiling firestops as specified.
Failure to keep insulation or other material away from vent pipe may cause fire.
Top Vent - Horizontal Termination

Venting with 1 elbow
V Minimum H1 Maximum Note: Use SLP Series
90 Elbow 457 mm components only.
305 mm 914 mm
610 mm 1.5 m
914 mm 2.1 m
1.2 m 4.3 m
H Max. =4.3 m
V + H Max. = 12.2 m
V1
H1
Figure 7.4

1. Top Vent - Horizontal Termination - (continued)
Top Vent - Horizontal Termination

Venting with 2 elbows
V Minimum H1 + H2 Maximum Note: Use SLP Series

90° Elbow 305 mm components only.
305 mm 610 mm
610 mm 1.2 m
914 mm 1.8 m
1.2 m 4.6 m
H + H1 Max. =4.6 m
V + H + H1 Max. = 12.2 m
V1
H2
H1
INSTALLED
HORIZONTALLY
Figure 7.5

Top Vent - Vertical Termination Exhaust restrictor Instructions
No Elbows 1. Locate the two pilot holes located in the inside firebox
heat shield as shown in Figure 7.7.
V1 = 13.4 m 2. Center the exhaust restrictor such that the through
holes in the vent restrictor align with the pilot holes in
Note: If installing a vertical vent/termination off the top of the
the restrictor.
appliance, the optional exhaust restrictor may be needed. 3. Use (2) 13 mm self-piercing screws to secure vent
restrictor to firebox heat shield. See Figure 7.8.
Note: Use SLP Series

components only. PILOT HOLES
V1 Figure 7.7 Location of Pilot Holes
Figure 7.8 Exhaust Restrictor Installation
4. In some applications, such as those where the fire-

Figure 7.6 Vertical Vent Maximum
place is elevated off the floor, the vent restrictor may
be painted, but painting is not required.
Exhaust restrictors are recommended for these vertically
terminated products which have excessive draft. Exhaust NOTICE: Before painting, contact your dealer for informa-
restrictors will compensate for high draft. and restore vi- tion on the appropriate high temperature paint.
sual flame height. If the vent configuration has a total
vertical of 4.6 m - 13.4 m, an exhaust restrictor may be
needed. The exhaust restrictor can be located in the ap-
pliance manual bag.

Top Vent - Vertical Termination
V1 Minimum H Maximum V2 V1 + V2 Minimum

90° Elbow 610 mm * *
152 mm 914 mm * *
457 mm 1.5 m * *
914 mm 2.1 m * *
1.1 m 4.6 m * *
H Max. = 4.6 m
V1 + V2 + H Max. = 12.2 m
* No specific restrictions on this value EXCEPT V1 + V2 + H cannot exceed 12.2 m

components only.
V2
V1
H1
Figure 7.9

V1 Minimum H1 + H2 Maximum V2 V1 + V2 Minimum

90° Elbow 305 mm * *
305 mm 610 mm * *
610 mm 1.2 m * *
914 mm 1.8 m * *
1.2 m 4.3 m * *
H Max. = 4.3 m
V1 + V2 + H1 + H2 Max. = 12.2 m
* No specific restrictions on this value EXCEPT V1 + V2 + H1 + H2 cannot exceed 12.2 m

components only.
V2
H1
H2
V1
INSTALLED
HORIZONTALLY
Figure 7.10

V1 Min. H1 Max. V2 Min. H2 Max. V3 Min.

components only. 457 mm 1,2 m 1,2 m 1,2 m 1,0 m
V1 + V2 + V3 + H1 + H2 Maximum= 40 ft, (12,2 m)
V3
V2
H2
H1
V1
Figure 7.11

8 Vent Clearances and Framing
A. Pipe Clearances to Combustibles B. Wall Penetration Framing

WARNING! Risk of Fire! Maintain air space clearance to Combustible Wall Penetration
vent. DO NOT pack insulation or other combustibles: Whenever a combustible wall is penetrated, you must
• Between ceiling firestops frame a hole for the wall shield firestop(s). The wall shield
• Between wall shield firestops firestop maintains minimum clearances and prevents cold
• Around vent system air infiltration.
Failure to keep insulation or other material away from • The opening must be framed on all four sides using the
vent pipe may cause over heating and fire. same size framing materials as those used in the wall
construction.
• SLP pipe - A wall shield firestop must be placed on each
Note: Heat shields MUST overlap by a minimum of 38 mm.
• SLP heat shield - designed to be used on a wall 111 mm to 194 mm thick. side of an interior wall. A minimum 38 mm overlap of at-
• If wall thickness is less than 111 mm the existing heat shields must be field trimmed.
If wall thickness is greater than 194 mm a DVP-HSM-B will be required.
tached heat shields must be maintained.
• See Section 10.K. for information for regarding the in-
(SLP Pipe Shown)
stallation of a horizontal termination cap.
Heat
Non-Combustible Wall Penetration
76 mm
Shield top clearance *
76 mm
top clearance Heat
If the hole being penetrated is surrounded by noncom-
Shield bustible materials such as concrete, a hole with diameter
25 mm
254 mm greater than the pipe is acceptable.
clearance around
vertical sections Whenever a non-combustible wall is penetrated, the wall
25 mm shield firestop is only required on one side and no heat
Wall clearance
Shield bottom & sides shield is necessary.
Firestop
WALL
DO NOT PACK WITH
INSULATION OR
* When using SLP pipe, minimum clearances from the vent pipe to combustible materials OTHER MATERIAL
at inside wall firestops are: Top: 64 mm
Bottom: 13 mm
Sides: 25 mm
Figure 8.1 Horizontal Venting Clearances To Combustible 254 mm

Materials 254 mm
A* B
1220 mm 1200 mm
* Shows center of vent framing hole for top venting. The center of the hole
is one 254 mm above the center of the horizontal vent pipe.
Figure 8.2 Wall Penetration

C. Install the Ceiling Firestop
A ceiling firestop MUST be used between
floors and attics.
• SLP pipe only - Frame opening 229 mm
x 229 mm whenever the vent penetrates
a ceiling/floor (see Figure 8.4).
ATTIC ABOVE
• Frame the area with the same sized lumber
as used in ceiling/floor joist.
• The ceiling firestop may be installed above or
below the ceiling joists when installed with a
attic insulation shield. It must be under joists A
between floors that are not insulated. Refer
to Figure 8.5.
• Secure with three fasteners on each side.
WARNING! Risk of Fire! DO NOT pack insu-
lation around the vent. Insulation must be kept
back from the pipe to prevent overheating.
A
PIPE A
SLP 229 mm
Figure 8.4 Installing Ceiling Firestop
INSTALL ATTIC INSULATION SHIELDS

BEFORE OR AFTER INSTALLATION OF VENT SYSTEM
3 FASTENERS
PER SIDE
CEILING FIRESTOP CEILING FIRESTOP

INSTALLED BELOW CEILING INSTALLED ABOVE CEILING
Figure 8.5 Installing the Attic Shield

D. Install Attic Insulation Shield
BEND ALL TABS INWARD 90°
WARNING! Fire Risk. DO NOT allow loose materials or TO MAINTAIN CLEARANCE
insulation to touch vent. Hearth & Home Technologies AND PREVENT INSULATION
Inc. requires the use of an attic shield. FROM FALLING INSIDE
Attic shields must meet specified clearance and be se-

cured in place.
Flat Ceiling Installation BEND 3 TABS
OUTWARD TO
• Remove one shield from box.
FASTEN TO CEILING
NOTICE: Cut previously installed batt insulation to make FIRESTOP-BEND
REMAINING TABS
room for the attic insulation shield. INWARD 90 DEGREES
• Wrap shield around pipe if pipe is already installed in TO MAINTAIN
CLEARANCE
area to be insulated. INSERT 3
SCREWS
• Match the three holes in each side and fasten with three
screws to form a tube.
• Bend three tabs on the bottom of the shield outward to
allow attachment to the ceiling firestop.
• Bend the remaining bottom tabs inward 90° to maintain
the air space between the pipe and the shield. Set the
shield on the ceiling firestop and attach to the firestop.
Figure 8.6 Attic Insulation Shield
• Bend all tabs inward 90° around the top of the shield.
These tabs must be used to prevent blown insulation
from getting between the shield and vent pipe, and to
maintain air space clearance.
Vaulted Ceiling Installation

• Remove one shield from box.
NOTICE: Cut previously installed batt insulation to make
room for the attic insulation shield.
• Cut the attic insulation shield (if application is for vaulted
ceiling) to fit your ceiling pitch. Snip cut edge to recreate
1 in. bend tabs all the way around the bottom.
• Wrap shield around pipe if pipe is already installed in
area to be insulated.
• Match the three holes in each side and fasten with three
screws to form a tube.
• Bend three tabs on the bottom of the shield outward to
allow attachment to the ceiling firestop.
• Bend the remaining bottom tabs inward 90° to maintain
the air space between the pipe and the shield. Set the
shield on the ceiling firestop and attach to the firestop.
• Bend all tabs inward 90° around the top of the shield.
These tabs must be used to prevent blown insulation
from getting between the shield and vent pipe, and to
maintain air space clearance.

9 Appliance Preparation
A. Top Vent
CAUTION! Risk of Cuts, Abrasions or Flying Debris. ELBOW HEAT SHIELD
SHOWN AS INSTALLED
Wear protective gloves and safety glasses during instal-
lation. Sheet metal edges are sharp.
ELBOW HEAT SHIELD SHOWN

IN SHIPPING POSITION
PIPE GASKET
Figure 9.2 Elbow Shield Shown Installed
Figure 9.1 Elbow Shield Shown as Shipped
If venting with a 90 degree elbow directly off of the top of

the appliance, the elbow heat shield must be repositioned
as shown in Figure 9.2.
If venting vertically or using a straight section of vertical
pipe, remove the elbow heat shield and discard by remov-
ing the two 1/4 in. screws that secure the elbow heat shield
to the top of the fireplace.
For all venting applications, ensure that the pipe gasket is
in place before attaching any pipe section. This gasket is
shipped in place around the starting collar. See Figure 9.2.

B. Securing and Leveling the Appliance
WARNING! Risk of Fire! Prevent contact with:
• Sagging or loose insulation
• Insulation backing or plastic
• Framing and other combustible materials
Block openings into the chase to prevent entry of blown-
in insulation. Make sure insulation and other materials
are secured.
DO NOT notch the framing around the appliance
standoffs. Failure to maintain air space clearance may
cause overheating and fire.
For details on setting the appliance in the framing, refer to
section 13.A. The diagram shows how to properly position,
NAILING TABS
level, and secure the appliance (see Figure 9.3). Nailing BOTH SIDES
tabs are provided to secure the appliance to the framing

members.
• Bend out nailing tabs on each side.
• Place the appliance into position.
• Keep nailing tabs flush with the framing.
Figure 9.3 Proper Positioning, Leveling And Securing Of An
• Level the appliance from side to side and front to back.
Appliance
• Shim the appliance as necessary. It is acceptable to use
wood shims underneath the appliance.
• Secure the appliance to the framing by using nails or
screws through the nailing tabs.
• Secure the appliance to the floor by inserting two screws
through the pilot holes at the bottom of the appliance.
Figure 9.3 shows the fireplace installed on the floor.
However, this fireplace can be elevated off the floor
provided that the fireplace is properly supported by framing
materials and the ceiling clearances are maintained.

10 Installing Vent Pipe (SLP Pipe)
A. Assemble Vent Sections

To attach the first vent component to the starting collars
of the appliance:
• Lock the vent components into place by sliding the pipe
section onto the collar.
• Align the seam of the pipe and seam of collar to allow
engagement. Rotate the vent component to lock into
place. Use this procedure for all vent components. See
Figure 10.1. Note: Align seams to engage pipe,
• Slide the gasket over the first vent section and place it then rotate counterclockwise to lock
flush to the appliance. This will prevent cold air infiltration.
Figure 10.1 Adding Venting Components
High temperature caulk may be used to hold the part in
place.
• Continue adding vent components, locking each
succeeding component into place.
• Ensure that each succeeding vent component is securely
fitted and locked into the preceding component.
Commercial, Multi-family (Multi-level exceeding two sto-

ries), or High-Rise Applications
For Installation into a commercial, multi-family (multi-level
exceeding two stories) or high-rise applications: All outer
pipe joints must be sealed with high temperature silicone,
including the slip section that connects directly to the hori-
zontal termination cap.
• Apply a bead of silicone sealant inside the female outer
pipe joint prior to joining sections. See Figure 10.2.
• Only outer pipes need to be sealed. All unit collar, pipe, Figure 10.2 High Temperature Silicone Sealant
slip section, elbow and cap outer flues shall be sealed
in this manner, unless otherwise stated.
WARNING! Risk of Fire or Explosion! DO NOT break

silicone seals on slip sections. Use care when removing
termination cap from slip pipe. If slip section seals are
broken during removal of the termination cap, vent may
leak.

B. Assemble Slip Sections C. Secure The Vent Sections
• Slide the inner flue of the slip section into the inner flue of • Vertical runs of pipe must be supported every 2.44 m.
the pipe section and the outer flue of the slip section over • Horizontal sections must be supported every 1.52 m.
the outer flue of the pipe section. See Figure 10.3.
• Vent supports or plumbers strap (spaced 120º apart)
• Slide together to the desired length. may be used to support. See figures 10.5 and 10.6.
• Wall shield firestops may be used to provide horizontal
support.
• Ceiling firestops have tabs that may be used to provide
vertical support.
WARNING! Risk of Fire, Explosion or Asphyxiation!
Improper support may allow vent to sag and separate.
Use vent run supports and connect vent sections per in-
stallation instructions. DO NOT allow vent to sag below
Pilot hole connection point to appliance.
Figure 10.3 Slip Section Pilot Holes
• Maintain a 38 mm overlap between the slip section and

the pipe section.
• Secure the pipe and slip section with two screws no
longer than 13 mm, using the pilot holes in the slip sec-
tion. See Figure 10.4.
Figure 10.5 Securing Vertical Pipe Sections
Figure 10.4 Screws into Slip Section
• Continue adding pipe as necessary following instructions

in “Assembling Pipe Sections.”
NOTICE: If slip section is too long, the inner and outer flues
of the slip section can be cut to the desired length.
NOTICE: When installing a vent system with an HRC Figure 10.6 Securing Horizontal Pipe Sections
termination cap, all pipe system joints shall be sealed using
a high temperature silicone sealant.
• Apply a bead of silicone sealant inside the female outer
pipe joint prior to joining sections.
• Only outer pipes are sealed, sealing the inner flue is not
required.
• All unit collar, pipe, slip section, elbow and cap outer
flues shall be sealed.

D. Disassemble Vent Sections • Level the support box both vertically and horizontally and
temporarily tack it in place through the inside walls into
• Rotate either section (see Figure 8.7) so the seams on
the roof sheathing.
both pipe sections are aligned as shown in Figure 10.8.
• Use tin snips to cut the support box from the top corners
• Pull carefully to separate the pieces of pipe.
down to the roof line and fold the resulting flaps to the
roof. See Figure 10.10.
• Nail the flaps to the roof AFTER running a bead of non
hardening sealant between the flaps and the roof.
WARNING! Risk of Fire! Clean out ALL materials from
inside the support box and complete the vertical vent run
and termination.
LEVEL
CATHEDRAL CEILING
SUPPORT BOX
Figure 10.7 Rotate Seams for Disassembly
51 mm MIN. BELOW
FINISHED CEILING
CUT HOLE 3 mm GREATER

IN SIZE THAN PATTERN OF
SUPPORT BOX AS IT IS
PROJECTED ONTO ROOF
LINE
Figure 10.9
Figure 10.8 Align and Disassemble Vent Sections
E. Install Decorative Ceiling Components

A decorative ceiling thimble can be installed on a flat ceil-
ing through which the vent passes. The decorative ceiling
thimble is used to cover the firestop.
• Seal the gap between the vent pipe and firestop using
high temperature silicone to prevent cold air infiltration.
• Install the decorative ceiling thimble by sliding it up to
the ceiling and attaching it using the provided screws.
A decorative cathedral ceiling support box can be installed
on a cathedral ceiling through which the vent passes.
• Use a plumb-bob to mark the center line of the venting Figure 10.10
system on the ceiling and drill a small hole through the
ceiling and roof at this point. Locate the hole and mark
the outline of the cathedral ceiling support box on the
outside roof.
• Remove shingles or other roof covering as necessary to
cut the rectangular hole for the support box. Cut the hole
3 mm larger than the support box outline.
• Lower the support box through the hole in the roof until its
bottom is at least 51 mm below the ceiling (Figure 10.9).

F. Install Metal Roof Flashing
• See minimum vent heights for various pitched roofs
(Figure 10.11) to determine the length of pipe to extend
through the roof. CAULK
• Slide the roof flashing over the pipe sections extending
through the roof as shown in Figure 10.12.
HORIZONTAL
OVERHANG
510 mm
VERTICAL
WALL
LOWEST
DISCHARGE Figure 10.12
OPENING
TERMINATION G. Assemble and Install Storm Collar
CAP
CAUTION! Risk of Cuts, Abrasions or Flying Debris.
X
305 mm
Wear protective gloves and safety glasses during instal-
lation. Sheet metal edges are sharp.
ROOF PITCH
IS X/ 305 mm • Connect both halves of the storm collar with two screws
H (MIN.) - MINIMUM HEIGHT FROM ROOF
(see Figure 10.13).
TO LOWEST DISCHARGE OPENING
• Wrap the storm collar around the exposed pipe section
closest to the roof and align brackets. Insert a bolt
(provided) through the brackets and tighten the nut to
complete the storm collar assembly. Make sure the collar
Angle H (Min.) mm is tight against the pipe section.
0°-26.6° .......................................................... 300*
• Slide the assembled storm collar down the pipe section
26.6°-30.3° .......................................................... 380*
until it rests on the roof flashing (see Figure 10.14).
30.3°-33.7° .......................................................... 460*
33.7°-36.9° .......................................................... 610* • Caulk around the top of the storm collar (see Figure 10.15).
36.9°-39.8° .......................................................... 760
39.8°-42.5° .......................................................... 990
42.5°-45.0° ........................................................ 1220
45.0°-49.4° ........................................................ 1520
49.4°-53.1° ........................................................ 1830
53.1°-56.3° ........................................................ 2130
56.3°-59.0° ........................................................ 2290
59.0°-60.3° ........................................................ 2440
*910 mm minimum in snow regions
Figure 10.11 Minimum Height From Roof To Lowest Discharge

Opening
NOTICE: Failure to properly caulk the roof flashing could

cause water entry. Figure 10.13 Assembling the Storm Collar
• Caulk the gap between the roof flashing and the outside
diameter of the pipe.
• Caulk the perimeter of the flashing where it contacts the
roof surface. See Figure 10.12.
Figure 10.14 Assembling the Storm Collar Around the Pipe

H. Install Vertical Termination Cap J. Heat Shield Requirements for Horizontal
• Attach the vertical termination cap by sliding the inner Termination
collar of the cap into the inner flue of the pipe section WARNING! Risk of Fire! To prevent overheating and fire,
while placing the outer collar of the cap over the outer heat shields must extend through the entire wall thick-
flue of the pipe section. ness.
• Secure the cap by driving three self-tapping screws • DO NOT remove the heat shields attached to the
(supplied) through the pilot holes in the outer collar of the wall shield firestop and the horizontal termination cap
cap into the outer flue of the pipe (see Figure 10.15). (shown in Figure 10.17).
• Heat shields must overlap 38 mm minimum.
TERMINATION CAP
There are two sections of the heat shield. One section is
factory-attached to the wall shield firestop. The other sec-
tion is factory-attached to the cap. See Figure 10.17.
If the wall thickness does not allow the required 38 mm
heat shield overlap when installed, an extended heat
shield must be used.
• If the wall thickness is less than 102 mm (DVP) or 111
mm (SLP), the heat shields on the cap and wall shield
(1 of 3)
firestop must be trimmed. A minimum 38 mm overlap
MUST be maintained.
• Use an extended heat shield if the finished wall thick-
ness is greater than 184 mm.
STORM
COLLAR • The extended heat shield may need to be cut to length
SCREWS
maintaining sufficient length for a 38 mm overlap be-
tween heat shields.
CAULK
• Attach the extended heat shield to either of the existing
heat shields using the screws supplied with the extend-
ed heat shield. Refer to vent components diagrams in
the back of this manual.
• Rest the small leg on the extended heat shield on top of
Figure 10.15 the pipe section to properly space it from the pipe sec-
tion.
I. Install Decorative Wall Components
Important Notice: Heat shields may not be field constructed.
A decorative wall thimble can be installed on wall through
which the vent passes. The decorative wall thimble is used
to cover the firestop.
• Slide the decorative wall thimble over the last section of
horizontal pipe before connecting the termination cap to
the pipe.
• Once the pipe section and the termination cap have been
connected, slide the wall thimble up to the interior wall
surface and attach with screws provided. See Figure
10.16.
Figure 10.16 Wall Thimble

K. Install Horizontal Termination Cap
WARNING! Risk of Fire! The telescoping flue section
of the termination cap MUST be used when connecting
vent.
• 38 mm minimum overlap of flue telescoping section
is required.
Failure to maintain overlap may cause overheating and
fire.
• Vent termination must not be recessed in the wall. Siding
may be brought to the edge of the cap base.
• Flash and seal as appropriate for siding material at
outside edges of cap.
• When installing a horizontal termination cap, follow the
cap location guidelines as prescribed by current local or
national codes and refer to Section 6 of this manual.
CAUTION! Risk of Burns! Local codes may require in-
stallation of a cap shield to prevent anything or anyone
from touching the hot cap.
Note: When using termination caps with factory-supplied heat
shield attached, no additional wall shield firestop is required on
the exterior side of a combustible wall.
HEAT SHIELD OR
HEAT SHIELD
EXTENDED
3,8 CM MIN.
HEAT SHIELD
OVERLAP
WALL SHIELD
FIRESTOP
SLIP SECTION
CAN BE EXTENDED
INNER VENT
SHEATHING
OUTER VENT
INTERIOR EXTERIOR
Figure 10.17 Venting through the wall

11 Gas Information
A. Gas Pressure Requirements B. Gas Connection

Pressure requirements for XLR-AU fireplaces are shown
Note: Have the gas supply line installed in accordance with
in Table 11.1 below.
local building codes by a qualified installer approved and/or
Two taps are provided on the right hand side of the gas licensed as required by the locality.
control for a test gauge connection to measure the inlet
and outlet pressures.
Note: Before the first firing of the appliance, the gas supply
The fireplace and its individual shut-off valve must be dis- line should be purged of any trapped air.
connected from the gas supply piping system during any
pressure testing of the system at test pressures in excess
of 6 kPa. Note: Consult local building regulations to properly size the gas
supply line leading to the (Rp 1/2 in.) hook-up at the unit.
If the fireplace must be isolated from the gas supply pip-
ing system by closing an individual shut-off valve, it must Incoming gas line should be piped into the valve compart-
be of the handle-less type. ment and connected to the ISO 7-Rp 1/2 (BSP Rp 1/2)
threaded gas inlet connection on the manual shutoff valve.
WARNING Leak test all gas line points and the gas control valve prior
to and after starting the gas appliance.
Fire Risk
Explosion Risk
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
WARNING
pressure testing gas line at test pressures CHECK FOR GAS LEAKS
above 6 kPa.
Explosion Risk
• Close the manual shutoff valve BEFORE
Fire Risk
pressure testing gas line at test pressures
equal to or less than 6 kPa. Asphyxiation Risk
• Check all fittings and connections.
• Do not use open flame.
ON/OFF/REMOTE • After the gas line installation is complete, all
SWITCH connections must be tightened and checked
for leaks with a commercially-available, non-
GAS VALVE corrosive leak check solution. Be sure to rinse
off all leak check solution following testing.
Fittings and connections may have loosened
during shipping and handling.
CONTROL
MODULE DC ADAPTER
Figure 11.1. Valve Components
Natural Gas Propane Butane

Inlet Pressure 1.13 kPa 2.75 kPa 2.75 kPa
Î Outlet Gas Pressure 0.80 kPa 2.40 kPa 2.40 kPa
Gas Rate .405 m3/h .134 m3/h .111 m3/h
Maximum Gas Consumption 26 MJ/h 26.0 MJ/h 22 MJ/h
Burner Injector DMS 42 (2.350 mm) DMS .057 (1.450 mm) DMS 55 (1.325)
Pilot Injector 51 30 30
Table 11.1

Access Through the Valve Assembly
The lower access cover panel is removable if finishing
material has not been previously installed.
Remove Media Tray, Burner Assembly, and Base pan.
To access components:
1. Remove eleven screws around perimeter of valve
plate that secure valve plate to the firebox bottom.
See Figure 11.2.
2. Lift the valve plate from the back so that the gas valve
can clear the valve plate hole in the bottom the firebox.
See Figure 11.3.
Figure 11.4. Disconnect Gas Valve
Valve Pressure Taps

The pressure taps are available through the front of the
appliance. The decorative mesh front and fireplace gas
assembly must be removed to gain access to the pressure
taps.
Figure 11.2. Remove Valve Plate Screws
3. Set the valve bracket on the front lip of the firebox bot-
tom. Turn “off” the ball valve. Disconnect gas valve
from the gas flex ball valve assembly at the pressure
fitting. See Figure 11.4. MANIFOLD INLET
OUTLET
Figure 11.5. Pressure Taps
Note: The manifold and inlet pressure tabs can be accessed

from the front of the fireplace, this requires the decorative
Î
front and fixed glass assembly to be removed (see Figure
11.5). The manifold and inlet pressure tabs can also be ac-
cessed by removing the valve assembly (see Figure 11.4).
C. High Altitude Installations

NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
Figure 11.3. Remove Valve Plate or authorities having jurisdiction.
4. Lift the valve assembly up and out to make necessary When installing above 610 meters elevation:
service or repair.
Reduce burner orifice 4% for each 305 meters above 610
meters.

12 Electrical Information
A. Wiring Requirements • This appliance is equipped with an IntelliFire control valve

which operates on a 6 volt system.
NOTICE: This appliance must be installed by a qualified
electrician in accordance with the relevant national and • For units installed in Australia, the residence’s 220/240
local regulations. wall outlet to which this appliance’s power cord is con-
nected, must be wired to an in-line on/off switch. This is
• Wire the appliance junction box to 220-240 VAC. This is
required for servicing and/or resetting the control module
required for proper operation of the appliance (IntelliFire
in the event of a control module LOCK-OUT.
ignition).
• Plug the 6-volt AC power supply into the appliance junction
WARNING! Risk of Shock or Explosion! DO NOT wire
box to supply power to the unit.
220/240 VAC to the valve or to the appliance wall switch.
Incorrect wiring will damage controls.
NOTICE: The mains supply to the appliance must have C. Optional Accessories Requirements
isolation of a minimum 3 mm contact separation in both • This appliance may be used with a wall switch, wall
poles. mounted thermostat and/or a remote control.
WARNING! Risk of Injury! The gas supply shall be shut Wiring for optional Hearth & Home Technologies approved
off prior to disconnecting the electrical power and remov- accessories should be done now to avoid reconstruction.
ing batteries (if installed) before proceeding with any Follow instructions that come with those accessories.
maintenance to the appliance.
Optional Remote Control Receiver Location
The control module and remote control receiver can be
B. IntelliFire Ignition System Wiring accessed through the air space between the firebox front
• Wire the appliance junction box to 220-240 VAC for and the lower-front finishing cover panel. The decora-
proper operation of the appliance. tive front and glass assembly must be removed to access
WARNING! Risk of Shock or Explosion! DO NOT wire these components.
IPI controlled appliance junction box to a switched circuit. The IPI control module and the remote control receiver
Incorrect wiring will override IPI safety lockout. are placed on the firebox bottom.
• Refer to Figure 12.1, IntelliFire Pilot Ignition (IPI) Wiring
Diagram.
NOTE: 1. Ignition module, valve, pilot, and

wall switch operate on 6 volts. 220/240 VAC
is required at junction box.
FLAME
SENSE IGNITER
TO JUNCTION BOX
GRAY MODULE
RC100
(OPTIONAL REMOTE CONTROL)
ORANGE GREEN
(PILOT) (MAIN)
BLACK
RED THERMOSTAT WIRE
ASSEMBLY / WALL
BROWN SWITCH WIRE
GROUND
Figure 12.1 IntelliFire Pilot Ignition (IPI) Wiring Diagram with Wall Switch or Thermostat

BLACK BROWN
(HOT) BROWN BLACK
BROWN
(NEUTRAL) BLUE BLUE BLACK
BLUE
BLACK
BROWN
BROWN
BLUE
BLUE
GREEN/YELLOW
STRIPE
OPTIONAL FAN TERMINALS FOR

USE WITH APPROVED UNITS ONLY
GREEN/YELLOW
BROWN
BLUE
Figure 12.2 Junction Box
D. Electrical Service and Repair Note: There is an alternative access to the junction box. This
WARNING! Risk of Shock! Label all wires prior to dis- can be accessed by removing the valve assembly. See Fig-
connection when servicing controls. Wiring errors can ures 11.1 and 11.2.
cause improper and dangerous operation. Verify proper
operation after servicing.
WARNING! Risk of Shock! Replace damaged wire with
type 105° C rated wire. Wire must have high temperature
insulation.
E. Junction Box Installation
1. Remove the one screw located in front of the junction INSTALL WIRE ELECTRICAL
box. STRAIN RELIEF (2) ACCESS HOLE
2. Remove 1 screw that secures junction box to the

junction box bracket.
3. Remove the two wire strain reliefs from the manual
bag. Insert one into the hole located on the back side
of the junction box bracket and the other one into the
hole located on the lower right side of the appliance.
JUNCTION BOX
BRACKET
4. Route 240V electrical cord through the wire strain relief
located on the right side of appliance and through the
wire strain relief on the junction box bracket.
ELECTRICAL
5. Make the connections inside the junction box to the ACCESS HOLE
GREEN/ YELLOW
220-240 VAC wire. BROWN
BLUE JUNCTION BOX

6. Reinstall the junction box.
7. Reposition the junction box heat shield such that it is
positioned over the junction box.
Figure 12.3. Junction Box Installation

13 Finishing
A. Framing and Finishing Instructions

WARNING! Risk of Fire! Comply with all minimum clear- FACTORY-INSTALLED
NON-COMBUSTIBLE BOARD
ances to combustibles as specified. Framing closer than the
minimums listed must be constructed entirely of noncom-
bustible materials (i.e., steel studs, concrete board, etc.)
Finishing Instructions
It is important to follow the framing and finishing instruc-
tions to ensure proper placement of fireplace into the sur-
rounding framing/finishing materials.
Wall sheathing materials 10 mm thick are specified in
this installation manual to properly align with the factory-
NAILING TABS
installed non combustible material.
WARNING! Risk of Fire! DO NOT remove the factory-
installed non-combustible board or cover it with combus-
tible material, such as:
• Drywall (gypsum board)
• Plywood
• Materials that do not meet the ASTM E 136 Non-com-
bustibility standard (below).
Removal of factory-installed, non-combustible board and/
or use of materials not meeting the ASTM E 136 standard
may cause fire.
Non-Combustible Materials Specification
Material which will not ignite and burn. Such materials are Figure 13.1 Nailing Tabs Installation Position
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC and UL763 shall be
30 mm
considered non-combustible materials.
Setting the Fireplace into the Framing
Unlike many traditional, single-sided Heat & Glo fireplaces, FRAMING
this fireplace is recessed into surround framing. The left
and right nailing tabs were designed so the fireplace
is recessed to the correct location within the framing
materials.
37 mm
1. Bend two nailing tabs away from fireplace 180 degrees
on both left and right nailing tabs. Do not adjust the
column standoffs. See Figure 13.1.
10 mm BUILDING MATERIAL
2. Screw each nailing tab to the adjoining framing material.
Ensure that the air space clearance is maintained on
the sides of the fireplace. See Figure 13.2. Figure 13.2 Front Side Finishing Detail

WARNING! Risk of Fire! Maintain specified air space Note: Refer to Section 13.C regarding installation details as-
clearances to combustibles. sociated with the Inside and Overlap Fit methods.
Failure to comply with these instructions may cause a
fire or cause the appliance to overheat.
CAUTION! Risk of Glass Damage and Cuts! DO NOT
drill or install any type of screw or fastener into the lower
TOP FLANGE cover panel. Sharp screw or fastener tips may penetrate
and break the glass or cause cuts.
The XLR-AU must be finished using either the Tonic or
FACTORY-INSTALLED
NON-COMBUSTIBLE BOARD Martini decorative fronts. See Figures 13.16 and 13.17.
The final fireplace installation can be accomplished by ei-
ther the Overlap Fit or Inside Fit method. Reference Sec-
tion 13.C regarding installation details associated with the
Inside Fit and Overlap Fit methods.
FINISHING FLANGES It is acceptable to pre-drill holes and use self-tapped
screws in the factory-installed non-combustible board to
attach non-combustible backer board for tile, marble, etc.
Refer to figure 13.3 for acceptable screw location and
screw length requirements.
Self-tapping screws up to 25 mm long can be installed
through the nailing tab and outer 45 mm edges of the
LOWER COVER PANEL factory-installed non-combustible board to secure the
drywall adjacent to the factory-installed non-combustible
SIDE COLUMNS
board. See Figure 13.3.
= 25 mm MAX. SELF-TAPPING
SCREWS ALLOWED Do not drill or install screws which may penetrate the low-
er cover panel as this will restrict required access to the
= NO SCREWS ALLOWED glass, battery-back-up, and remote receiver. See Figure
13.3.
= 130 mm - 180 mm SELF-TAPPING SCREWS The appliance is designed to accept 13 mm wall sheath-
ALLOWED
ing materials such as drywall, plywood, wood composites,
NOTE: It is acceptable to use a high temperature sili-
or non-combustible materials. The type of material used
cone sealant to adhere drywall to lower cover panel. depends whether the installation is an Inside or Overlap
Fit Method. Refer to Section 13.C regarding installation
Figure 13.3 Finishing Details details associated with the Inside an Overlap Fit methods.
The left/right sides and bottom of the fireplace opening uti-
lize finishing flanges that will overlap the 10 mm wall sheath-
ing. The 10 mm thick wall sheathing can be installed tight
to the left, right, and bottom finishing flanges such that the
rough edges of the sheathing are tucked behind the flanges
when using the Overlap Method of finishing.
Note: Finishing materials are designed to overlap the outer
edges of the finishing flanges up to the fireplace opening.

RIGHT SIDE
FINISH
FLANGE
LOWER FINISH FLANGE
FIREPLACE OPENING
Î 400 mm TO 410 mm
BOTTOM COVER PANEL
Figure 13.5 Lower Cover Panel Positioned Incorrectly.
Figure 13.4 Required Fireplace Opening Height
RIGHT SIDE
Note: The lower cover panel must be pushed all the way FINISH
down. The outer finishing flanges should line up. The FLANGE
fireplace opening must be between 400 mm and 410 mm
for the decorative fronts to fit correctly. See Figure 13.4,
Figure 13.5 and Figure 13.6.
Sealing Joints
All joints between the factory-installed non-combustible
board and 10 mm building material (dry wall, plywood,
wood composites, etc.) can be taped and sealed with LOWER FINISH FLANGE
combustible drywall tape.
BOTTOM COVER PANEL
Figure 13.6 Lower Cover Panel Positioned Correctly

B. Mantel and Wall Projections Mantel Leg (Combustible/Non-Combustible)
WARNING! Risk of Fire! Comply with all minimum clear-
ances to combustibles as specified. Framing closer than the
minimums listed must be constructed entirely of noncom-
bustible materials (i.e., steel studs, concrete board, etc.)
Failure to comply could cause fire.
Note: For non-combustible fireplace finish material (marble, TOP VIEW

80 mm
Combustible Mantels (Combustible/Non-Combustible) MINIMUM UNLIMITED
180 mm
10 mm
Thick Wall
Figure 13.8 Non-Combustible Mantel Leg or Wall
Sheathing 300 mm Projections
MAX. (Acceptable on both sides of opening)
MEASUREMENT
360 mm FROM TOP OF
Front Side Finishing Detail
MIN. FIREPLACE
OPENING
30 mm
FRAMING
Figure 13.7 Clearances To Combustible Mantels Or Other

Combustibles Above Appliance
37 mm
Note: For non-combustible fireplace finish material (marble,
10 mm BUILDING MATERIAL
Figure 13.9 Front Side Finishing Detail

C. Facing Material Both the Tonic and Martini decorative fronts can be in-
stalled with an “Overlap” or “Inside Fit” method:
• Facing and/or finishing materials must not interfere with
air flow through louvers, operation of louvers or doors, Overlap Requirement: See Figure 13.11 and Figure 13.12.
or access for service. Inside Fit requirement: See Figure 13.13, 13.14, 13.15.
• Facing and/or finishing materials must never overhang
into the glass opening. Non-Combustible Finish Materials
• Observe all clearances when applying combustible 0 - 25.4 mm Thickness-Overlap Fit Method
materials. Both the Tonic and Martini decorative fronts are designed
WARNING! Risk of Fire! DO NOT apply combustible to overlap finish materials 0 mm to 25.4 mm thick. See
materials beyond the minimum clearances. Comply with Figure 13.11 and Figure 13.12.
all minimum clearances to combustibles as specified in NOTICE: This 25.4 mm maximum not only includes the
this manual. Overlapping materials could ignite and will decorative finish materials (marble, tile, slate, etc) but
interfere with proper operation of doors and louvers. also the mortar or adhesive used to attach the decorative
WARNING! Risk of Fire! DO NOT install drywall or other finish material.
combustible materials over the factory-installed non-com- The non-combustible finish material can be installed up to
bustible board. Overlapping materials could ignite. the fireplace opening.
Decorative facing material thickness is measured from
the face of the factory-installed non-combustible board.
See Figure 13.11 and Figure 13.13. 0 mm
FACTORY-INSTALLED
NON-COMBUSTIBLE BOARD 0 mm
NON-COMBUSTIBLE
FINISHING MATERIAL
0 - 25 mm THICK
0 mm
0 mm
TONIC DECORATIVE Figure 13.12 Non-Combustible Finish Material Diagram for 0

FRONT SHOWN - 25.4 mm Thick Overlap Fit Method (Tonic or Martini
Decorative Front)
NON-COMBUSTIBLE
FINISHING MATERIAL
0 - 25 mm THICK
DRYWALL OR
EQUIVALENT (10 mm)
Figure 13.11 Overlap Fit Method (Tonic or Martini Decorative

Front)

Non-Combustible Finish Materials
0 mm to 102 mm Thick Inside Fit Method Non-Combustible Finish Material 0 - 102 mm Thick
The Tonic decorative front is approved for inside fit ap-

plications. Non-combustible finishing materials up to 102
19 mm 19 mm
mm thick can be installed around the front (left, right, top,
and bottom).
For the Tonic decorative front inside fit applications, the
decorative front must be installed tight to the finishing
flanges and must not overlap any finish material.
76 mm
Ensure that no non-combustible finish materials are in-
stalled within 19 mm of the fireplace opening. The 19 mm
spacing is required to provide clearance for removing and
installing the Tonic decorative front. See Figure 13.14.
Bottom Joint
FACTORY-INSTALLED Figure 13.14 Noncombustible Surface Finishing Material

NON-COMBUSTIBLE 0 - 102 mm Thick-Inside Fit Method
BOARD
(Tonic Decorative Front Only)
0-102 mm
19 mm
520 mm APPLIANCE
OPENING (HEIGHT)
76 mm
0-102 cm
DRYWALL OR
EQUIVALENT
(10 mm)
Figure 13.13 Inside Fit Method (Tonic Decorative Front Only)

D. Decorative Fronts
WARNING! Risk of Fire! A decorative front is required
for this model. DO NOT operate this appliance without a TONIC FRONT
decorative front in place.
Only doors certified for use with this appliance model may
be used. Contact your dealer for a list of doors that may
be used.
E F
A
Inside and Overlap Fit

See Section 13.C. B
C
D
Figure 13.17. Dimensions of Tonic Decorative Front.
Table 1. Dimensions of Tonic Decorative Front.

A Top of decorative front to bottom of appliance. 670 mm
B Bottom of decorative front to bottom of appliance. 175 mm
C Inside dimension of decorative front (width). 991 mm
D Outside dimension of decorative front (width). 1.13 m
TONIC DECORATIVE FRONT E Inside dimension decorative front (height). 327 mm
(TN-SLR-**)
F Outside dimension of decorative front (height). 495 mm
Figure 13.15 Tonic Decorative Front
Overlap Fit Only

See Section 13.C.
MARTINI DECORATIVE FRONT

(MT-SLR-**)
Figure 13.16 Martini Decorative Front
The tinted glass on the Martini Decorative Front meets the

tempered glass specifications in Section 1.B of this installa-
tion manual.

14 Appliance Setup
A. Remove Fixed Glass Assembly

See Section 14.E.
B. Remove the Shipping Materials
Remove shipping materials from inside or underneath the
firebox. The standard black rock media and manual bag
assembly are also shipped underneath the firebox.
C. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the firebox or underneath in the control cavity. UPPER SPRING LATCH
LOWER GLASS CLIP
D. Accessories
Install approved accessories per instructions included
with accessories. Install approved accessories per in-
structions included with accessories. Contact your dealer
for a list of approved accessories.
WARNING! Risk of Fire and Electric Shock! Use ONLY
Hearth & Home Technologies-approved optional acces-
sories with this appliance. Using non-listed accessories
could result in a safety hazard and will void the warranty.
E. Fixed Glass Assembly

WARNING! Risk of Asphyxiation! Handle fixed glass Figure 14.1 Fixed Glass Assembly
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOT strike, slam or scratch glass. F. Install the Mesh
• DO NOT operate fireplace with glass removed, cracked, The mesh front is included with the Tonic front. The Mar-
broken or scratched. tini tinted glass front does not include mesh.
• Replace as a complete assembly. 1. Remove fixed glass assembly as instructed.
Removing Fixed Glass Assembly 2. Place glass assembly into mesh screen such that the
1. Remove the decorative front. four mesh clips attached to the mesh assembly snap
into the four corresponding slots on the fixed glass as-
2. Locate the two spring latches that are on the upper left sembly.
and right of the fireplace.
3. Use both index fingers to release spring latches. See
Figure 14.1.
4. Allow glass to tilt forward. Grasp glass on the upper
right and left sides and lift glass “up” and “out.”
Replacing Fixed Glass Assembly
1. Locate glide tabs on lower left and right corners.
2. Grasp glass on upper right and left sides and tilt bot-
tom of glass assembly toward fireplace.
3. Allow of the bottom gasketing of the glass assembly to
touch the face of the fireplace.
4. Put pressure on the glass as you allow the glass as-
sembly to drop into the two lower glass clips. See
Figure 14.1.
5. Tilt top of glass towards fireplace and engage both top
spring latches
G. Air Shutter Setting I. Verify Performance of Appliance Î
Air shutter settings may be adjusted by a qualified install- 1. Verify pilot sparks, pilot lights, pilot stops sparking, and
er at the time of installation. The air shutter is set at the the main burner turns “ON” by turning wall control “ON”.
factory for minimum vertical vent run. Adjust air shutter for 2. Turn fireplace OFF. Verify that the both the pilot and
longer vertical runs. See Figure 14.2. burner turn “OFF”.
• Loosen the 1/4 in. screw. 3. Repeat Step 1 above.
• Twist shutter to adjust 4. With the burner “ON” remove the green wire connected
to the gas valve after the second audible “beep” from
• Shutter may be open for longer horizontal vent runs.
the control module is heard. The main burner should
• Do not close the air shutter more than 16 mm for NG or shut off. Turn appliance “OFF”.
80 mm for LP. Note: the air shutter should be fully open 5. Reattach the green wire to the valve and turn ON the
when using butane. fireplace. The main burner should light after the second
• Tighten the screw. audible “beep” from the control module is heard.
NOTICE: If the flames appear to be orange, open the air 6. With the main burner ON, remove the green wire con-
shutter to prevent residue buildup on the glass. nected to the gas valve after the second audible “beep”
from the control module is heard. The main burner
should shut off.
7. Turn fireplace “OFF” and reattach orange wire to the
valve.
Figure 14.2 Air Shutter
Air Shutter Settings

N P B
XLR 1.6 mm 8 mm Full Open
Î
H. Media Options
Unit ships without a media option. Available approved
media options are:
• MEDIA-AMBER
• MEDIA-BLACK
• MEDIA-CLEAR
• MEDIA-COBALT
• MEDIA-BK2
• MEDIA-WH2
• MEDIA-GEMS
• PORC-BASE
• XLR-LOGS
• MEDIA-STONES-2

15 Troubleshooting
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and
the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact
your dealer to arrange a service call by a qualified service technician.
A. IntelliFire Ignition System
Symptom Possible Cause Corrective Action

1. Pilot won’t light. a. Incorrect wiring. Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are
The ignitor/module connected to correct terminals on module and pilot assembly.
makes noise, but no
spark. b. Loose connections or electrical Verify no loose connections or electrical shorts in wiring from mod-
shorts in the wiring. ule to pilot assembly. Verify connections underneath pilot assem-
bly are tight; also verify connections are not grounding out to metal
chassis, pilot burner, pilot enclosure, mesh screen if present, or any
other metal object.
c. Ignitor gap is too large. Verify gap of igniter to right side of pilot hood. The gap should be
approximately 3 mm.
d. Module. Turn ON/OFF rocker switch or wall switch to OFF position. Remove
ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5
mm) away from “I” terminal on module. Place ON/OFF rocker switch
or wall switch in ON position. If there is no spark at “I” terminal module
must be replaced. If there is a spark at “I” terminal, module is fine.
Inspect pilot assembly for shorted sparker wire or cracked insulator
around electrode. Replace pilot if necessary.
2. Pilot won’t light, a. No power or transformer installed Verify that transformer is installed and plugged into module. Check
there is no noise or incorrectly. voltage of transformer under load at spade connection on module
spark. with ON/OFF switch in ON position. Acceptable readings of a good
transformer are between 6.4 and 6.6 volts AC.
b. A shorted or loose connection in wir- Remove and reinstall the wiring harness that plugs into module.
ing configuration or wiring harness. Verify there is a tight fit. Verify pilot assembly wiring to module. Re-
move and verify continuity of each wire in wiring harness. Replace
any damaged components.
c. Improper wall switch wiring. Verify that 220-240 VAC power is “ON” to junction box.
d. Module not grounded. Verify black ground wire from module wire harness is grounded to
metal chassis of appliance.
e. Module. Turn ON/OFF rocker switch or wall switch to OFF position. Remove
ignitor wire “I” from module. Place ON/OFF rocker switch or wall
switch in ON position. If there is no spark at “I” terminal module
must be replaced. If there is a spark at “I” terminal, module is fine.
Inspect pilot assembly for shorted sparker wire or cracked insulator
around electrode.
3. Pilot sparks, but a. Gas supply. Verify that incoming gas line ball valve is “open”. Verify that inlet
Pilot will not light. pressure reading is within acceptable limits, inlet pressure must not
be exceeded.
b. Ignitor gap is incorrect. Verify that spark gap from ignitor to pilot hood is 3 mm.
c. Module is not grounded. Verify module is securely grounded to metal chassis of appliance.
d. Module voltage output / Valve/Pilot Verify battery voltage is at least 5.7 volts. Replace batteries if volt-
solenoid ohms readings. age is below 5.7.

IntelliFire Ignition System - (continued)
Symptom Possible Cause Corrective Action

a. A shorted or loose connection in flame Verify all connections to wiring diagram in manual. Verify
4. Pilot lights but contin- sensing rod. connections underneath pilot assembly are tight. Verify con-
ues to spark, and main nections are not grounding out to metal chassis, pilot burn-
burner will not ignite. er, pilot enclosure or screen if present, or any other metal
(If the pilot continues object.
to spark after the
pilot flame has been lit, b. Poor flame rectification or contaminated With fixed glass assembly in place, verify that flame is en-
flame rectification has flame sensing rod. gulfing flame sensing rod on left side of pilot hood. Flame
not occurred.) sensing rod should glow shortly after ignition. Verify cor-
rect pilot orifice is installed and gas inlet is set to pressure
specifications. Clean flame sensing rod with emery cloth to
remove any contaminants that may have accumulated on
flame sensing rod.
c. Module is not grounded. Verify module is securely grounded to metal chassis of ap-
pliance. Verify that wire harness is firmly connected to the
module.
d. Damaged pilot assembly or contami- Verify that ceramic insulator around the flame sensing rod
nated flame sensing rod. is not cracked, damaged, or loose. Verify connection from
flame sensing rod to white sensor wire. Clean flame sensing
rod with emery cloth to remove any contaminants that may
have accumulated on flame sensing rod. Verify continuity
with a multimeter with ohms set at lowest range. Replace
pilot if any damage is detected.
e. Module. Turn ON/OFF rocker switch or wall switch to OFF position.

Remove ignitor wire “I” from module. Place ON/OFF rocker
switch or wall switch in ON position. If there is no spark at “I”
terminal module must be replaced. If there is a spark at “I”
terminal, module is fine.

16 Component Access
WARNING! Risk of Fire, Electric Shock and Burns! D. Media Tray Removal
Turn off power to module and valve by unplugging the 6V
1. Remove decorative front and fixed glass assembly.
transformer from the junction box, before removing fixed
glass assembly. 2. Remove media tray by removing three screw located
on the front edge of the media tray. See Figure 16.3.
A. Decorative Front and Fixed Glass Assem-
bly Removal
• The decorative front can be removed but unscrewing (4)
screws that secure the decorative front to the fireplace.
Refer to the installation instructions that were included
with the decorative front option for more detailed
instruction.
• Refer to Section 14.E for fixed glass removal and
installation instructions.
B. Valve Pressure Taps

The pressure taps are available through the front of the
appliance. The decorative mesh front and fireplace gas
assembly must be removed to gain access to the pres-
sure taps.
REMOVE SCREWS
Figure 16.3 Remove Media Tray
E. Burner and Base Pan Removal

Once the media tray is removed, the burner assembly
and base pan may be removed.
MANIFOLD OUTLET INLET 1. Remove burner assembly by removing two screws that
secure the burner to the pilot assembly bracket and
Figure 16.1 Pressure Taps remove the one screw that secures the burner clip that
secures the burner to the base pan. See Figure 16.4.
C. Control Module Access 2. Once the burner is removed, the base pan can be
The control module on this appliance can be accessed by removed by lifting “up” and “out”.
following the following steps:
1. Remove decorative front and fixed glass assembly.
2. Locate the control module. See Figure 16.2.
3. Unplug the black wire from the transformer, unplug the
wire harness to the valve, and unplug the orange and
white wires from the pilot assembly.
REMOVE SCREWS
4. Verify the replacement module is installed to the wire BURNER CLIP
diagram listed in Section 12.
ON/OFF/REMOTE
GAS VALVE SWITCH
BASE PAN
Figure 16.4 Installing Burner Assembly
CONTROL BATTERY
MODULE DC ADAPTER PACK
Figure 16.2 Valve Components

F. Access Through the Valve Assembly
Remove the valve assembly by unscrew (11) screws that
secure the valve assembly to the bottom of the firebox.
The lower access cover panel is removable if finishing
material has not been previously installed.
Remove media tray, burner assembly, and base pan.
To access components:
1. Remove eleven screws around perimeter of valve as-
sembly that secure valve plate to the firebox bottom.
See Figure 16.5.
2. Lift the valve assembly from the back so that the gas
valve can clear the valve plate hole in the bottom the
firebox. See Figure 16.6. Figure 16.7 Disconnect Gas Valve
Figure 16.5 Remove Valve Plate Screws
3. Set the valve bracket on the front lip of the firebox bot-
tom. Turn “off” the ball valve. Disconnect gas valve
from the gas flex ball valve assembly at the pressure
fitting. See Figure 16.6.
VALVE ASSEMBLY
GASKET
Figure 16.6 Remove Valve Plate
4. Lift the valve assembly up and out to make necessary

service or repair.
5. Replace gasket before reinstalling the valve assem-
bly.

G. Gas Valve Replacement H. Pilot Assembly Replacement
Once the valve assembly has been removed, the gas
valve, pilot assembly, orifice flex tube, and flex ball valve PILOT
can be replaced. BRACKET
Figure 16.10
1. Disconnect the orange and white wires from the con-

trol module
2. Removed the pilot fitting from the valve assembly
3. Remove two screws that secure pilot assembly to the
Figure 16.8
pilot bracket
1. Place the valve assembly on a clean, stable surface to

service or replace any components.
2. Disconnect the orange and green wires from the
valve.
3. Removed the Pilot fitting from the valve assembly
4. Disconnect the orifice gas flex and gas ball valve flex
from the (2) flare fittings.
5. Unscrew (2) screws located under the pressure taps
to remove the gas valve from the valve bracket.
PILOT VALVE
FITTING BRACKET
GAS GAS BALL

VALVE VALVE
ORIFICE
FLEX FLARE FITTING
Figure 16.9

17 Reference Materials
A. Appliance Dimension Diagram

Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5.
25 MM STANDOFF
K
L
J
S R M
I
ØN
NON-COMBUSTIBLE ZONE
(PROVIDED WITH UNIT)
GAS LINE
ACCESS
O H
E
D
T
F
P
U
ELECTRICAL B G
ACCESS
A
Q
LEFT VIEW FRONT VIEW RIGHT VIEW
Location Millimeters Location Millimeters

A 1218 K 25
B 1092 L 959
C 993 M 397
D 337 N 168
E 1006 O 1060
F 90 P 55
G 174 Q 152
H 1195 R 435
I 237 S 461
J 425 T 657
U 248
Figure 17.1 Appliance Dimensions

B. Vent Components Diagrams
295 mm
308 mm
181 mm
146 mm
COOL-ADD
Cap Shield
352 mm 241 mm
356 mm
DRC-RADIUS
Cap Shield
127 mm
302 mm
352 mm
DVP-BEK2
DVP-HPC Cap Brick Extension
Figure 17.2 Vent Components

B. Vent Components Diagrams (continued)
165 mm
165 mm
165 mm
222 mm 235 mm
152 mm
168 mm
SLP-45 - 45° Elbow 168 mm
251 mm
SLP90- 90° Elbow
Effective Height/Length
Pipe mm
Effective SLP4 102 660 mm
Height/ SLP6 152
Length
SLP12 305
SLP24 610
SLP36 914
SLP48 1219
SLP-PIPE SLP6A 51 - 152 DVP-HSM-B
SLP12A 51 - 305 Extended Heat Shield
SLP-HVS SLP-FS SLP-WS

Horizontal Pipe Ceiling Firestop Wall Shield Firestop
Support
Figure 17.5 SLP Series Vent Components

SLP-CCS-BK SLP-TVHW
SLK-SNKD Vertical
Snorkel Cathedral Ceiling
Support Box-Black Termination Cap
Termination Cap
SLP-DCF-BK SLP-WT-BK SL-2DVP

Ceiling Firestop Wall Thimble-Black Adapter
Black
305 mm
178 mm
394 mm
SLP90 SL-2DVP DVP-FBHT DVP-FBHT

Note: Heat shields MUST overlap by a minimum of 38 mm. The heat shield is designed to be used on a
wall 102 mm to 184 mm thick. If wall thickness is less than 102 mm the existing heat shields must be
field trimmed. If wall thickness is greater than 184 mm a DVP-HSM-B will be required.
203 mm
Heat
Shield
384 mm
Minimum Maximum
Term Cap
Effective Length Effective Length
Max
Trap1 79 mm 121 mm
305 mm Effective
Length Trap2 133 mm 235 mm
SLP-TRAP
Horizontal Termination Cap
Effective Length
206 mm 330 mm 146 mm to 213 mm
140 mm 213 mm
87° 3°
381 mm
267 mm
276 mm
SLP-HRC-SS
SLP-HRC-ZC-SS
HORIZONTAL TERMINATION CAP

C. Service Parts XLR-N-AU, XLR-PB-AU
Service Parts Diagram Beginning Manufacturing Date: Nov 2009
Landscape DV Appliance Ending Manufacturing Date: ______
2
4
5
3
6
8
9
10
12
11
13
Part number list on following page.

C. Service Parts List XLR-N-AU, XLR-PB-AU
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please
provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Sheet Rock Ledge 2198-147
Right 2195-118
2 Finish Edge
Left 2195-119
3 Lower Cover Panel 2184-103
4 Top Panel Finishing Edge 2184-102
5 Non Combustible Board, Top 2198-410
6 Non Combustible Board, Side Qty 2 req 2198-411
7 Media Tray 2198-114
Burner N 2184-007
8
Burner P & B 2198-007
9 Base Pan 2198-115
10 Glass Door Assembly GLA-SLR
11 Junction Box 2078-027
12 Bracket, J-Box 2198-154
13 Thermostat Wire 2118-170
Cover Plate , Heat-Zone Qty 2 req 2198-104

Elbow Heat Shield 2143-168
Exhaust Restrictor 530-299
Gasket Assembly
Contains burner neck, shutter bracket, vent, seal cap, valve plate, 2113-080
and air passage gaskets
Glass Latch Assembly Qty 2 req 386-122A

Heat Shield, Inner 2198-130
Nailing Tabs 2198-131
Power Cord 546-251A
Shoulder Bolts Package of 24 319-835-24
Touch Up Paint TUP-GBK-12
Wall Switch Kit WSK-21-W
Conversion Kit N PB2N-XLR-AU

Conversion Kit B P2B-XLR-AU
Conversion Kit P N2PB-XLR-AU
Pilot Orifice N 593-528
Pilot Orifice B 593-529
Pilot Orifice P 593-527
Regulator N NGK-DXF-NP
Regulator P & B LPK-DXF-NP
Additional service part numbers appear on following page.

Service Parts XLR-N-AU, XLR-PB-AU
Valve Assembly Diagram/ Parts List Beginning Manufacturing Date: Nov 2009
Ending Manufacturing Date: ______
IPI Valve Assembly

2
11
7
10
9
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please
provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Pilot Shield 2184-123
Pilot Assembly N 2090-012
2
Pilot Assembly P & B 2090-013
2 Pilot Bracket 2198-174
4 Bulkhead W/Flex Tube 383-302A
5 Male Connector Pkg of 5 303-315/5
6 Valve Bracket 2198-153
Valve N 2166-308
7
Valve P & B 2166-309
8 Module Wire Assembly 2166-304
9 Module, Gray 2166-306
10 Flex Ball Valve Assembly 2098-320A
11 DC Regulator 2166-369
Orifice N (#42C) 582-842
Orifice B (#55C) 582-855
Orifice P (.057C) 582-057

D. Contact Information
Heat & Glo, a brand of Hearth & Home Technologies Inc.

7571 215th Street West, Lakeville, MN 55044
www.heatnglo.com
Please contact your Heat & Glo dealer with any questions or concerns.
For the location of your nearest Heat & Glo dealer,
please visit www.heatnglo.com.
- NOTES -
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating • Read, understand and follow • Leave this manual with
and maintenance these instructions for safe party responsible for use
instructions included. installation and operation. and operation.
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162,
5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340,
5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588,
6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940,
6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174,
D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.
Printed in U.S.A. - Copyright 2010

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Owner’s Manual

Installation and Operation

WARNING: If the information in these

This is a room sealed appliance and no other ventilation is

Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10 1

MODELS: XLR-N-AU, XLR-PB-AU installation to ensure maximum benefit and

IMPORTANT: Read all instructions carefully before starting installation.

Heat & Glo, a brand of Hearth & Home Technologies, Inc.

2 Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10

A. Congratulations This owner’s manual should be retained for future

Model Name: ___________________________________________ Date purchased/installed: __________________

Serial Number:__________________________________________ Location on fireplace: _____________________

Dealership purchased from: _______________________________ Dealer Phone: __________________________

Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10 3

ÎA. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 6 Termination Locations

1 Listing and Code Approvals 7 Vent Information and Diagrams

5 Framing and Clearances 12 Electrical Information

4 Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10

Î = Contains updated information.

Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10 5

6 Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10

Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10 7

A. Appliance Certification C. High Altitude Installations

E. Combustible Materials Specification

Natural Gas Propane Butane

8 Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10

A. Gas Fireplace Safety • Keep remote controls out of reach of children.

HOT SURFACES! • Teach children to NEVER touch the fireplace.

FIXED GLASS ASSEMBLY

Figure 2.1 General Operating Parts

Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10 9

H. Before Lighting Fireplace

• Verify that rock media tray is securely fastened to the

E. Decorative Media Options

10 Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10

FOR YOUR SAFETY LIGHTING

For additional information on operating your

Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10 11

Note: If the module is in LOCK-OUT mode, resetting the

Note: For units installed in Australia, the residence’s 220/240

12 Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10

L. Frequently Asked Questions

Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10 13

Any safety screen or guard removed for servicing must be

A. Maintenance Tasks-Homeowner • Check that louvers are not blocked.

• Prepare a work area large enough to accommodate fixed By: Homeowner

Frequency: Annually • Verify manifold and inlet pressures. Adjust regulator as

Heat & Glo • XLR-N-AU, XLR-PB-AU • 2198-906 Rev. C • 3/10 15

A. Typical Appliance System

VERTICAL TERMINATION CAP

NON-COMBUSTIBLE ROOF STORM COLLAR

Figure 4.1 Typical System

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A. Selecting Appliance Location

Figure 5.1 Appliance Locations

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MEASURE FROM TOP

MINIMUM FRAMING DIMENSIONS*

Millimeters 220 1070 460 1270 790 0 0 30 30 91

Figure 5.2. Clearances to Combustibles

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Combustible Mantels (Combustible/Non-Combustible)

Model Name: _________________________ Date purchased/installed:

Serial Number:______________________ Location on fireplace: _

Dealership purchased from: _____ Dealer Phone: