4.

1
Version

© 2009 TOSHIBA TEC CORPORATION CONFIDENTIAL

Agenda
 What is it EFMS?
 Basic feature (from 4.0)
 What’s New or Improved Feature on V4.1
 Remote Firmware Update
 Cloning function
 Counter Reporting
 Database Backup/Restore
 Data Cleanup

© TOSHIBA TEC CORPORATION CONFIDENTIAL 2

What is it EFMS?
 Device management application for multifunctional devices
and printers through the network (typ.200 / max.30,000
devices)
 Counter reading, status monitoring
 Automatic report generation and distribution by e-mail
 Device management
 Requires registration
• Applied (License) by number of devices to the registration server.
• Unlimited users
 Written in almost Java™
 Uses a PostgreSQL database server for persistent data
storage

© TOSHIBA TEC CORPORATION CONFIDENTIAL 3

Basic feature (from 4.0)
 Device Discovery
On demand or automatic.
 Device Status
Show Device Status (Alert, supply and Device info)
 Counter Collection and Reporting
Job Counter and Department Counter
 Alert Reporting
e-Mail Report, Popup Display with client application.
 Counter Reporting
View Counter, Report by e-mail , XML export
 Cloning function
Network Setting, Address Book-Template Setting

© TOSHIBA TEC CORPORATION CONFIDENTIAL 4

New MFP supported from V4.1
 e-STUDIO 2820C/2830C/3520C/3530C/4520C (Mash) with
GA-1211(Adhara)
 e-STUDIO 5520C/6520C/6530C (BP) with GA-
1310(Orionis)
 e-STUDIO 283c/353c/453c(New Denali) for TAP
(Already supported by patch)

 e-STUDIO 205L/255/305/355/455 (Loire)

 e-STUDIO 555/655/755/855 (Alabama)
 e-STUDIO 202S/203S/203SD(Jaguar III) (SHARP)
 e-STUDIO5 530C PRO/7030C PRO (RICOH)

© TOSHIBA TEC CORPORATION CONFIDENTIAL 5

What’s New or Improved Feature on V4.1
 Firmware Update (New!)
On demand and Scheduled
Multiple target devices
Any combination of above.
and… MFP will reboot automatically!!

 Counter Reporting Function (Improved!) F/W data

View, Report by e-mail

 Cloning function Database

Supported more clonable items.

Cloning data
 Database Backup/Restore GUI (New!)
Implemented database maintenance GUI.

 Data Cleanup (New!)

Cleanup over 3 month daily data , 15 month monthly data and log data.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 6

Remote Firmware Update
 Administrator or service engineer can update firmware from
remote.

 Operator uploads the firmware data from EFMS client to EFMS

server.

 Both immediate and scheduled execution can be specified.

 EFMS server starts to distribute the firmware data and kick MFP to
start the firmware update when the time coming.

 MFP will be into a firmware update mode and reboot automatically.

(If MFP does not need to service operation. )

© TOSHIBA TEC CORPORATION CONFIDENTIAL 7

Remote Firmware Update
 Target Model
eB3 V1.1 or later

 Communication Interface
Name (original) -> “FTP-MIB”
Data Transfer method -> FTP
Start trigger -> MIB trigger
Notification method -> MIB trap

 Firmware file structure

- Firmware data as USB update can be used.
- Zip archived file which is packed as same structure as USB stick.
->Detail is in next page.
- Zip archived file which is packed flat structure.
->Detail is in next page.
- Individual appropriate files can be specified.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 8

Remote Firmware Update
 2 types of an archive file structure detail

Z IP
/

m entusb2.o

/5520C _6530C

dlFirm W are_5520C _6530C

firm Im age0.bin

hdd.bin

T430M W W .xxx

T430SLG W W .xxx

T430FW W .xxx

/2820C _3530C

dlFirm W are_2820C _3530C

firm Im age0.bin

hdd.bin

T450M W W .xxx

T450SLG W W .xxx

*1 When a zip file has folder (s), the files must be stored into Firmware Particular Model
folder. This is same as USB stick structure, so you can put the several model name folder on
1st level subfolder, and EFMS detects which folder should be used automatically. If the zip file
does not have Firmware Particular Model folder, error is appeared.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 9

Remote Firmware Update
 Preparation of 08 Device Setting before firmware
updating

08- 702 Set to “1”.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 10

Remote Firmware Update
 EFMS Device Settings Confirmation before firmware
updating

Confirming Register Trap Address Setting on Device Management Dialog

© TOSHIBA TEC CORPORATION CONFIDENTIAL 11

Remote Firmware Update
 TopAccess Device Settings confirmation before firmware updating

Please confirm an EFMS server IP address is included in a SNMP

trap address list.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 12

Remote Firmware Update
 Firmware updating starts from…
<Tool> -> [Firmware Update] -> [Firmware Update Task]

The Role management determines whether this function

is allowed. If not allowed, this menu becomes gray-out.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 13

Remote Firmware Update
 Role management
New privilege specification is added.

Default is set
for firmware
update.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 14

Remote Firmware Update
 Select tasks
The task management window can manage the settings
for F/W update

© TOSHIBA TEC CORPORATION CONFIDENTIAL 15

Remote Firmware Update
 Select target devices
The target devices for F/W update can be selected in the Device Selection window.
 Select a model from the [Model] list box, and select a group from the [Group] list
box , and then Click [Select] .
 Click [Add] button to add the device to target devices list. Click [Remove] button to
remove the particular device from target devices list

© TOSHIBA TEC CORPORATION CONFIDENTIAL 16

Remote Firmware Update
 Select firmware data file (s)
If you choose using zip file ,in this case you can specify just a file.
Or you can specify the each files individually.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 17

Remote Firmware Update
 Specify the schedule
You have selected "Scheduled firmware update task" in the Task
Management window and enter the task name in the name filed.
Click [Next], and then a wizard starts to create a task with schedule
execution.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 18

Remote Firmware Update
 Current task list (Present)
You can check and delete the present task.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 19

Remote Firmware Update
 Log Display （Result)
You can confirm the status of finished tasks.
If you want to allows a filter then input your conditions into
controls on the bottom.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 20

Remote Firmware Update
 Starting Firmware Update

ADMIN FUNCTION IN
PROGRESS

© TOSHIBA TEC CORPORATION CONFIDENTIAL 21

Remote Firmware Update
 Firmware Update Mode (Enter this mode automatically)

© TOSHIBA TEC CORPORATION CONFIDENTIAL 22

Remote Firmware Update
 Auto configuration mode
MFP enters 08 configuration mode autoamatically.

This means similar ”Test mode”

“Caution! Now initializing. “
“Don’t touch machine.”

© TOSHIBA TEC CORPORATION CONFIDENTIAL 23

Cloning function
 Clonable items are improved.
- Department and User information can be cloned.
- Role information can be cloned.
- Metascan format file can be cloned.

 There is some assumption to clone the data.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 24

 Cloning function
 Available models, feature and method combination
N o. e-B R ID G E V ersion Interface eF M S 4（D C M ）
N am e T ransfer S tart N otification T arget N um ber of
M ethod T rigger M ethod files
1 eB 1 H TTP/XM L FTP M IB XM L A ddress book 1
Trigger
2 eB 2 before V 2.3 H TTP/XM L FTP M IB XM L A ddress book 1
(not including Trigger
3 eB 2 V 2.3) V 2.3 H TTP/XM L
after FTP M IB XM L A ddress book 1
(including Trigger
V 2.3)
4 FTP/M IB Status FTP M IB M IB Status Tem plate 1
5 Trigger N etw ork 1
6 eB 3 before V 1.1 FTP/M IB Status FTP M IB M IB Status N etw ork 1
(not including Trigger
V 1.1)
7 SO A P/XM L SO A P SO A P SO A P A ddressbook,Tem plate,F code 1 file for 3 item s
8 D epartm ent inform ation and 1
U ser inform ation
9 R oleInform ation 1
10 eB 3 after V 1.1 FTP/M IB Status FTP M IB M IB Status N etw ork 1
(including Trigger
V 1.1)
11 SO A P/XM L SO A P SO A P SO A P A ddressbook,Tem plate,F code 1 file for 3 item s
12 D epartm ent inform ation and 1
U ser inform ation
13 R oleInform ation 1
14 M etaschan form at ｎfile

© TOSHIBA TEC CORPORATION CONFIDENTIAL 25

Cloning function
 Device Settings on TopAccess -Step1 (MFP IP Address)
http://<IP Address or Computer Name>:<Port Num>/TopAccess/Administrator/Setup/Cloning/setup.htm
and
http://<IP Address or Computer Name>:<Port Num>/TopAccess/Administrator/Setup/Cloning/list.htm

Please set to “ON” framd by red square.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 26

Cloning function
 Device Settings on TopAccess – Step 2
When the MFP is e-BRIDGE3, login to TopAccess Administration page and set to [Enable] for
the [Data Cloning Function] in the [Setup] – [General] page.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 27

Cloning function
 Device Settings on TopAccess (Client Settings – Step 3
Confirming Register Trap Address Setting on Device Management Dialog

© TOSHIBA TEC CORPORATION CONFIDENTIAL 28

Cloning function
 Device Settings on TopAccess – Step 4
Please confirm an EFMS server IP address is included
in a SNMP trap address list.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 29

Cloning function
 Device Setting in 08 setting mode
702 Set to “1”. (same as Firmware update)
This is required for the cloning function (Address Book Copy).
726～730 Set to matching your environment. (If you use a proxy )
The proxy settings will be required to enable the cloning function
For eB2. Please configure a proxy to communicate with EFMS server.
3834 Set to as you need.
This is for Addressbook/Template/FCode cloning on eB3.
EFMS can support both configuration.
Code Item Value for EFMS Default Description
702 Remote Service 1 2 [0]: Enable (Remote Server)
[1]: Enable (eBDM / EFMS)
[2]: Disable
726 Depends on the １ [0]: Enable
HTTP Proxy Setting
network [1]: Disable
environment
727 HTTP Proxy IP 000.000.000.000 HTTP Proxy IP Address setting
Address
(XXX XXX XXX
XXX)
728 HTTP Proxy Port 0
Number
729 HTTP Proxy ID - (Max. 30 characters)
730 HTTP Proxy - (Max. 30 characters)
Password
3834 General Backup File 0 0 [0]: Enable (Encryption)
Encryption [1]: Enable (No encryption)

© TOSHIBA TEC CORPORATION CONFIDENTIAL 30

Cloning function
 Password for Web Service method
The Address Book (/ Templates) cloning function always needs to specify the
password in all versions of "e-BRIDGE 3’rd" with Web Service communication.
For example, when "Address Book" is chosen, and [Execute] button is pushed, the
password input dialog is appeared.
If you do not set encrypted mode, please click [OK] without password.
EFMS automatically tries to clone on the non encrypted transfer mode.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 31

Counter Reporting
 A lot of improvement from V4.0 is implemented into
Counter reporting feature.

- Improvement of input checks in Report Selection-

Reporting window
- Improvement of Counter list view
alignment and sort order change by clicking
column header
- Improvement of chart view
- Improvement of monthly cut-off
- Improvement of counter type names
The counter type names are simplistically displayed.
E.g. Print all (all,all,all,all) -> Total Print (total) Print all (b/w,all,all,all) -> Total Print (b/w)

© TOSHIBA TEC CORPORATION CONFIDENTIAL 32

Counter Reporting
- Improvement of order of counter types displayed in
columns
The counter type names are displayed in the
order prescribed whenever the counter report is
created.
- Improvement of department counter report
The department name and the code are separately
displayed in each individual column
- The monthly counter report for the current month can
be exported.
- A new report format named "combined counter" is
added. The existing report format in V4.0 named "each
counter" is also available. ->Details are in next page.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 33

Counter Reporting
Improving reporting function
Newly support Monthly (month-end based) / Monthly(cut-off based) combined counter
Same as the current combined counter of Daily time-frame in V4.0

- Fixed the sequence to sort the counter items.

- Change the name of counter item
Print All （all,all,all,all) => Total Print (Total)
(Color mode, Size, Media type, Page mode)

Combination of condition of supporting the combined counter (by Department, by Device)

Counter Type Counter Time frame Counter Interval

support combined
Accumulation Daily Current counter for V4.0
Accumulation Monthly (last monthly) Date

Last Additional combined

Monthly (cut-off based) Date
counter for V 4.1
Last

Difference Monthly Current

From (mm.yyyy) to (mm.yyyy)

Last XX months

Monthly (cut-off based) Current

From (mm.yyyy) to (mm.yyyy)

Last XX months

© TOSHIBA TEC CORPORATION CONFIDENTIAL 34

Counter Reporting
Combined counter by department.
Copy total B/ W Copy Twin Copy Color CopyPrint total B/ W Print Twin Print Color Print Scan total M-C-Fax
ttl
List
ttlM/
Scan
M/
total
Scan
T/
S
total
T/
LC/
Copy
SCopy
C/
LCopy
M/
SCopy
M/
LCopy
T/
SCopy
T/
LC/
Print
SPrint
C/
LPrint
M/
SPrint
M/
LPrint
C/
SPrint
C/
LM/
Scan
SScan
M/
LScan
M/
SScan
Total
LFax
SFax
List
List
Department1
Department2
Department3
Department4
Department5
Department6
Department7
Department8
Department9
Department10
Department11
Department12

Combined counter by device

Copy total B/ W Copy Twin Copy Color CopyPrint total B/ W Print Twin Print Color Print Scan total M-C-Fax
ttl
List
ttlM/
Scan
M/
total
Scan
T/
S
total
T/
LC/
Copy
SCopy
C/
LCopy
M/
SCopy
M/
LCopy
T/
SCopy
T/
LC/
Print
SPrint
C/
LPrint
M/
SPrint
M/
LPrint
C/
SPrint
C/
LM/
Scan
SScan
M/
LScan
M/
SScan
Total
LFax
SFax
List
List
Device1
Device2
Device3
Device4
Device5
Device6
Device7
Device8
Device9
Device10
Device11
Device12
*You can sort counter column order and add and delete the column items.
This sorting function is supported with report template. You can obtain
a monthly report by this function automatically.
© TOSHIBA TEC CORPORATION CONFIDENTIAL 35
Database Backup/Restore
 Manual backup and restore function is implemented on EFMS 4.1.
- This function is configurable from GUI.
- The backup function can execute by manual or on schedule.
- The restore function can only manually restore the data.

 Configuration
- This function uses a pg_dump/restore tool bundled with
postgreSQL RDBMS. Almost cases, installer can detect the tools
location and set it to the server.cfg. But if an intaller can’t detect
with some reason, user must edit the server.cfg file by himself.
Server.cfg entry is “Database.Install.Path”. Please describe as
follows.
Database.Install.Path=C:\%ProgramFiles%\PostgreSQL\8.2
(Underlined part must be modify to correspond to your environment)

© TOSHIBA TEC CORPORATION CONFIDENTIAL 36

Database Backup/Restore
 Target for backup All of DB data. E.g.
When file overwrite is enabled: Device info,counter,
log, report and so on.

When file overwrite is disabled:

© TOSHIBA TEC CORPORATION CONFIDENTIAL 37

Database Backup/Restore
 Database Backup/Restore feature is in <Tools> menu
(Clent information)

© TOSHIBA TEC CORPORATION CONFIDENTIAL 38

Database Backup/Restore
 Automatic backup can be execute by daily, weekly and monthly
and time.
User must specify the output location. It’s not necessary to specify
with UNC format. It needs a path from server side point of view.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 39

Database Backup/Restore
 Manual backup and restore (from client side)
User select the backup file and click [Start] button.
If client is connected to EFMS server, client waits 10 minutes, and
disconnects. Server starts backup process after disconnecting.
Backup process returns immediately because it uses shadow data backup.
But restore process makes user wait till all data is restored.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 40

Data Cleanup
 EFMS 4.1 deletes over due data stored in database.
Due date is …
Daily counter – over 3 month + 1 day
Monthly counter – over 15 month + 1 month
Log data – over 3 month log data
(Cloning Log, F/W Update Log, DB backup Log and Alert Log )

 Why 3+1 for daily and 15+1 for monthly ?

EFMS must show 3 month daily and 15 month monthly difference counter.
The +1 records must need to calculate a 1st day difference counter.

 For Daily

© TOSHIBA TEC CORPORATION CONFIDENTIAL 41

Data Cleanup
 For Monthly

 Time of deletion
EFMS server deletes the data when starting a first day
of month.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 42

Data Cleanup
 Log data export
EFMS automatically clean up over due data, so counter
data and log data will be removed.
Answer
- For counter data
User must export a csv format report.
- For log data
User must set enable an automatic rolling log
export.

© TOSHIBA TEC CORPORATION CONFIDENTIAL 43

Data Cleanup
 Log export
When [Log export] is checked, EFMS server automatically starts to
export a log data before data clean up, and it is stored into
specified location.

Automatic log export Manual log export

© TOSHIBA TEC CORPORATION CONFIDENTIAL 44

End

Thank you for your

attention!

Please utilize EFMS for your business

© TOSHIBA TEC CORPORATION CONFIDENTIAL 45

© TOSHIBA TEC CORPORATION CONFIDENTIAL 46