You are on page 1of 20

2019 trends:

Preparing for the digital world


BE
DIRECT YOU DON’T NEED SEPARATE SOFTWARE
FOR DIRECT AND INDIRECT PROCUREMENT

SMART by GEP® does it all.

GEP is widely recognized as the industry’s


best-of-breed supplier of procurement solutions.
SMART by GEP is a complete transformation engine for
direct and indirect procurement — one product, one digital platform.

Amazingly collaborative and user-friendly, SMART by GEP


simplifies and streamlines direct materials procurement,
while adding a slew of new tools and capabilities to extend the
reach and impact of your enterprise sourcing and procurement teams.

See why the world’s largest, most complex global enterprises are choosing
SMART by GEP for both indirect and direct procurement.

Visit www.smartbygep.com or contact us at info@gep.com


Contents
002
EDITORIAL STAFF CPO priorities
Director of content and community Agility and talent are the keys to driving
Steve Hall
digitalisation and unlocking the power of
PLQ editor
Tim Burt
the function
Contributing journalist
Richard Edwards 006
Production manager ThinkZone
Peter Ellender
Thought leadership from our partners
Art director
Salvatore Spagnuolo
Sub editor 008
Vanessa Tsai
Doing it with data
PERMISSIONS AND REPRINTS Advanced technology is becoming increasingly
Reproduction in whole or part of any acceptable, procurement teams must decide
photograph, text or illustration without
how to harness these tools
written permission from the editor is
prohibited. Due care is taken to ensure
that the content of published in this
supplement is fully accurate, but the
012
publisher and printer cannot accept Navigating the unknown
liability for errors and omissions.
In a time dominated by uncertainty,
Published by: risk management must be at the fore of
procurement strategies

Procurement Leaders Ltd, 016


Prospero House, Inside information
241 Borough High Street,
London, SE1 1GA, UK Highlights from this issue

PROCUREMENT PROSPECTS | Page 001


Locked onto digital
Procurement has to overturn traditional structures by developing agile practices and building
specialised teams of talent to drive digitalisation, writes Richard Edwards

“Digital is everywhere, it’s ingrained, it’s behaviours, skills and talent into new
part of everyday life - and that’s why it’s digitalised business processes.”
imperative for procurement organisations to Procurement chiefs appear to be
get their digital strategies absolutely right.” taking note. According to Procurement
Those are the words of Matt Deem, Leaders’ CPO challenger guide 2019, up
senior manager and digital procurement to 22% of respondents say they plan to
lead at Mondelēz International, which sum hire data analysts or scientists during
up just how critical digitalisation is for the the year ahead. For a function that has
function. traditionally been perceived to be behind
According to the Procurement Leaders’ the technology curve, this is a clear
CPO challenger guide 2019, digitalisation indication procurement is readying itself
will be the most important strategic for something approaching a revolution.
priority – behind cost savings – for
leaders of the function in the coming BRIDGING THE GAP
year. That tallies with the thoughts of At life sciences giant, Bayer, for example,
digital procurement leaders who attended CPO Thomas Udesen is intent on
Procurement Leaders’ Data, Intelligence challenging people to consistently question
and Technology Forum in November 2018, the way they use technology. He also
88% whom said their function is working believes that to maximise technology’s
on a digitalisation strategy or initiative. A potential, it is incumbent on procurement
further 62% said they had a digitalisation to open its mind when it comes to hiring.
roadmap in place. “Technologists, analysts, mathematicians
Errol Rasit, chief innovation and product and data scientists will supplement the
officer at Procurement Leaders, says the heartland procurement skills,” he told
rationale for procurement teams to take Procurement Leaders earlier this year.
such action is clear. That viewpoint provides further

88%
“Procurement has a unique vantage evidence of the determination of
point – a 360-degree view of the entire companies such as Bayer to make digital
value chain: the customer, the business an integral component of their future
and the supply chain. Procurement chiefs strategy as they look to capitalise on the
have the opportunity to be the connection advantages it can hand the function.
Say their function that allows collaboration in the value Getting the right people in the right role is
is working on chain, enabling parties within it to learn a major consideration.
a digitalisation from each other and build better products, With that in mind, there is a groundswell
strategy or experiences and engagement.” of opinion to suggest procurement’s future
initiative Talent is a key aspect of this, says Rasit. relationship with IT will be one of the most
Source: Procurement Leaders’ “Improving the function’s digital literacy critical across the business.
Data, Intelligence and Technology will allow procurement executives to Mondelēz International’s Deem says
Forum survey, 2018
systemise and scale these efforts and turn there is a growing acceptance that

PROCUREMENT PROSPECTS | 002


“Technologists,
analysts,
mathematicians
and data scientists
will supplement
the heartland
procurement skills”

an intermediary is required between “The whole basis of the next generation


both functions. of ‘touch-less’ transacting - which is
That person would act as the conduit great for everyone because you can focus
between both and would have a on bringing value elsewhere – can only
background in IT (Deem himself is a be achieved with a networked solution,”
former Microsoft employee) and a deep says André Le Lerre, former CPO of
knowledge of the type of technology Ericsson, who has worked on three high-
that can make a real difference to the profile digital transformations in the past
procurement function. 18 months.
“We will see that role become more “You need to be able to flick from the
popular and more important,” he said. requisition down to the invoice on the
“There’s no doubt that procurement same data in the cloud. The supplier must
needs this type of person to be the bridge buy into that way of doing business and be
between the two functions – someone who a part of that solution.”
speaks the language of both.” A successful digital implementation
Collaboration with functions such as could leave the procurement organisation
IT is not the only thing that is crucial. It of tomorrow looking very different
is also vital that procurement ensures from its current self. The introduction
suppliers are fully integrated into the and implementation of a coherent and
digital process. comprehensive digital strategy not only

PROCUREMENT PROSPECTS | 003


“Procurement chiefs have the opportunity to be the connection that allows
collaboration in the value chain, enabling parties within it to learn from each other”

has the potential to streamline working as well as barriers caused by hierarchical


practices, it also enables employees within management and organisation boundaries.
the procurement organisation to focus If those can be overcome, however, the
their attention and time on areas that add rewards can be huge.
true value. “With its external reach, procurement
With the function able to use that can make the organisation more agile,
additional capacity to work at a greater capable and innovative,” said one
pace and with increased responsiveness, sourcing director in the manufacturing
procurement will find itself better placed sector, quoted in the CPO challenger
to become the agile organisation that the guide 2019. “I consider those to be the
modern-day business requires. main value-adding activities beyond
cost savings.”
HEARTS AND MINDSETS Agility, however, is less about skill sets
It is vital for CPOs to make that switch and more about temperament – with
as easy as possible and to ensure agility people who are at ease in unfamiliar
brings long-term benefits, not just to situations coming to the fore. At IBM, for
procurement but to the business at large. example, staff are challenged and given
Procurement Leaders research, greater decision-making responsibility;
published in Monitor, has found part of what Justin McBryan, delivery
organisations are three times as likely project executive, IBM, describes as
to experience challenges related to the ‘lowering the centre of gravity’ of the
introduction of agile practices than those decision-making process.
related to changing people’s mindsets. That enables those within the function,
The findings suggest many businesses also as well as the function itself, to follow the
attempt to implement agile techniques business more closely when it changes
before they are ready to do so. direction – alignment and agility in a
“Agile challenges existing belief perfect package.
systems and processes,” says Markus Vogg,
senior manager at Capgemini, where he RAPID DEPLOYMENT
leads a team that advises clients on agile If agility represents the future, then
transformations. the age-old adage that a procurement
“Companies are turning to it because function is only ever as good as the
traditional organisational structures people that work within it still holds true
cannot cope with the pace of change in as 2019 looms. The way those teams are
today’s environment.” structured, though, should be an area that
That explains why more companies are CPOs closely examine.
intent in becoming more agile but few A growing number of procurement teams
can truly claim to have implemented agile are collaborating with suppliers through
strategies on any kind of scale – for the a series of networks and ecosystems –
moment, at least. and that trend could extend into more
The challenges that face organisations procurement teams in the near future.
attempting to do so are myriad, from a The days of rigid business structures and
lack of investment, resistance to change, individuals specialising in one specific area

PROCUREMENT PROSPECTS | 004


22%
are nearing an end. They will be replaced management trainee programme often
instead by individuals with a broad range join the rapid deployment team after
of skills and knowledge who are capable of completing their MBA.
playing a full role in procurement projects It is a method of working that others
across the board. would do well to replicate in 2019 Of CPOs plan to
At Bayer, for example, the company and beyond. hire data analysts
has formed a ‘rapid deployment or scientists during
team’ – effectively an international task THE NEW GENERATION
the year ahead
force of approximately 30 people – that If procurement can build a team of
Source: Procurement Leaders CPO
can be brought in to projects as and specialised talent, and also embrace challenger guide 2019
when required. agile working methods and the benefits
The team includes a mixture of category of digitalisation, it could find itself well-
experts as well as generalists with project placed to be a genuine force for change. As
management expertise. younger professionals come through the
“We think of the rapid deployment function, that change could become even
team as internal consultants, so more pronounced.
we measure project feedback and “Generation Z are full digital natives
stakeholder satisfaction scores,” says and expect multiple access routes to
Udesen. “This is a very attractive team – information they need for their work,”
it is highly sought after within the said a recent report by PWC. “They feel
line organisation.” at ease only communicating through
Not only is this an agile team, it is also digital tools.”
providing an excellent talent incubator Dealing with these priorities will be the
for some of procurement’s brightest key to procurement’s future success – and
young talent, says Udesen. Graduates the onus is on CPOs to deliver. Perhaps
from Bayer’s international procurement now more than ever. n

CASE STUDY: ADOPTING AGILITY AT BARCLAYS

Phil Thomas, managing director, head of global on. “We are creating small agile teams, called ‘pods’,
sourcing at Barclays, has assumed responsibility for to split the sourcing work up in a different way,” he
agility since arriving at the company in October 2017. says. “It’s about getting the right resources involved
“The challenge is that, in most organisations, with the right deals at the right time.”
individual members of the procurement team are Rather than each pod running one deal from start
responsible for solely running deals from start to to finish, they work as a collective – with each pod,
finish in a serial manner. This requires them to have some of which are based in different countries,
a breadth of skills,” he says. working on multiple deals. Daily meetings then
Although this has manifest advantages, it also, ensure alignment of priorities and discussion around
he argues, creates a team that lacks individuals potential roadblocks.
with their own specialisms. In addition, it fails to “This structure promotes individual specialisms
support true agility because deals are dependent on and helps build a clearer career path,” he says. It also
one person – which makes it difficult for others to delivers the agility that Barclays demands.
assume responsibility if that person takes time off “We can better protect the business from changes
or changes role. or unpredictable occurrences, and reduce cycle times
That is something that Thomas has tackled head- by doing this,” Thomas adds.

PROCUREMENT PROSPECTS | 005


ThinkZone:
Thought leadership by our partners

Procurement braced for increased


economic turbulence in 2019
Against an increasingly uncertain global economic backdrop, Wayne Clark, VP global delivery at
GEP, shares his predictions – and warnings – for the year ahead

The storm clouds of macroeconomic According to Clark, there is a


uncertainty have been gathering chance this ongoing insecurity
throughout 2018 and the forecast for will delay investments and the
the year ahead offers little respite for resultant contraction of spending
procurement professionals across key Wayne Clark will exacerbate any downturn. These
VP global delivery
vertical sectors. issues run the risk of stalling an already
GEP
Wayne Clark, VP, global delivery faltering world economy. Against this
at consulting and technology firm backdrop organisations are forced to
GEP, tells Procurement Leaders that, challenges of rising interest rates and take a wait-and-see attitude, which
unsurprisingly, the most significant a growing deficit. China’s efforts to may impact their ability to execute
danger looming over global supply transition to a more consumption- strategic initiatives.
chains comes from trade and political driven model based on its fast-growing However, Clark says these
tensions between the US and China. middle class is still a work in progress.” storm clouds could have a silver
These have grown steadily since the US lining: “Looking at the big picture,
announced plans in September 2018 to ECONOMIC AND POLITICAL RISKS procurement realises that when the
impose an estimated $20bn of tariffs Europe, meanwhile, is looking economy starts to slow down this
on a range of Chinese imports. “completely hobbled” – a state that heightens focus on cost reduction
“In terms of imminent risks, we is not solely attributed to the fallout internally. Companies are no longer
are all focusing on US-China trade over Brexit. Clark says the region is seeing top-line growth so the focus
relations. The lingering and ongoing still feeling pain and suffering from the shifts naturally to cost reduction and
uncertainly is really what’s putting last downturn. Rising nationalism and cost containment. So, after this period
pressure on procurement. There is populism is also identified as a danger of relatively healthy years the trend is
a risk of tit-for-tat escalations that that is leading to more protectionism moving towards looking at operations
is still quite real. It is already hurting and therefore more supply chain risk. and streamlining supply chains. And so
some key sectors including agriculture Clark cautions that these global procurement comes to the fore.”
and high-steel consumers such as political and economic tensions risk
aerospace and automotive,” he warns. spreading across multiple regions as THE DIGITISATION AGENDA
“Cyclically speaking, in terms of slowing growth further exposes more Enterprise procurement professionals
the global economy, we are living on nations to economic uncertainty. This looking to improve efficiency and
borrowed time. Our best guess is that instability is already rippling into many return on investment in supply chains
across the world economy, things are emerging markets, including South and operations will make digitisation
going to cool off in 2019. The US has Africa and Argentina, with other areas a top priority, according to GEP. Clark
come off a short-lived spike based on set to feel similar or worse pain in the reports seeing many global enterprises
its tax cuts and it now faces the dual short term. already stepping up the pace of digital

PROCUREMENT PROSPECTS | Page 006


As an example of such a pilot, Clark
points to a large international bank,
which is a GEP customer. This institution
has been partnering with key suppliers
around smart contracts underpinned by
blockchain for the rollout of IT services
across multiple sites. Traditionally
this would have been a painstaking
process, with purchase orders raised
for servicing each individual site,
but new solution centres on crypto-
managed smart contracts that trigger
payments automatically when each site
deployment is completed.

TAKE A NEW APPROACH


Clark says procurement professionals
need to move beyond their traditional
cost-focused role and take a more
central role in developing enterprise-
wide strategy.
“Amid a decelerating global economy
and escalating geopolitical tensions, it
will be up to procurement leaders to
boost levels of strategic partnering
transformation initiatives. He notes work is now pervading virtually and address the risks that are already
businesses are undertaking such every function of the business. We starting to hamper some industries.
projects to improve productivity while find it in spades in procurement Supply chain decision-makers need to
preserving and enhancing margins. sphere, particularly in the procure-to- demonstrate how they can continue
“Digitisation covers the gamut of pay space.” to drive productivity gains through
everything from smart automated Clark cautions, however, that the emergence of enabling digital
factories that are largely without procurement chiefs need to proceed technologies,” Clark concluded.
workers, driverless trucks, artificial carefully when embracing digital “Procurement is getting more
intelligence/machine learning and technologies, notably blockchain: strategic: the function has a vital
the introduction of the Internet of “While digitisation is generally taking role in getting ahead of the market,
Things. We are well along the digital hold, we remain cautious in our separating hype from reality and
transformation roadmap now and forecasting for blockchain. Very few bringing commercially valuable
many technologies are no longer people understand it fully; it’s still recommendations to multiple business
‘emerging’ – indeed, some are prime- more hype than reality and, right now, partners internally.” n
time now,” Clark says. we are only seeing very small testing
“Everyone is working to figure out implementations. This is not to say
FURTHER INFORMATION
how to digitally streamline operations large companies should not be running
T: +1 732-382-6565
and create new competitive advantage some tests or pilots with suppliers to E: info@gep.com
by leveraging these technologies. see how crypto-based systems can be W: www.gep.com
Automation of very transactional leveraged to add commercial value.”

PROCUREMENT PROSPECTS | Page 007


Doing it with data
Blockchain, the Internet of Things and data analytics are becoming increasingly
accessible – it’s up to procurement teams to harness their power, writes Richard Edwards

The architect of the UK’s Government For many, that digital transformation
Digital Service, Mike Bracken, once will be the development of data analytics.
named procurement as one of the four Indeed, respondents to the CPO challenger
barriers to digital transformation, placing guide survey suggested advanced data
the function alongside inappropriate analytics has the most disruptive potential
governance, funding and IT choices in his in 2019. This is hardly surprising, given
‘square of despair’ model. the exponential growth of analytics in
With procurement professionals recent years.
identifying digitalisation as the top strategic Procurement teams have traditionally
priority in the new year, according to struggled to make full use of the data that
Procurement Leaders’ CPO challenger guide technology now enables them to gather.
2019, teams have the chance to show they Procurement Leaders’ Data and technology
can embrace technology and successfully report, published in January 2018, found
execute their own digital transformations. 70% of respondents believed data was

PROCUREMENT PROSPECTS | 008


70%
‘important’ or ‘highly important’ to the “Anyone in the procurement team can
decision-making process. drill down into the data by business unit,
The issue, however, is only 39% of those region, quality and individual supplier.”
involved in the study believed they use Swedish car giant Volvo is another
this data successfully. Around one-third company to have used the opportunities Of respondents
of respondents, meanwhile, said they have on offer, employing a team of analysts to said data was
limited visibility over this information. gather and analyse data in a bid to ensure ‘important’ or
The benefits advanced data analytics every buyer makes fully informed decisions.
‘highly important’
can help deliver are well documented. “Data is black and white,” says Chris
So could 2019 shape up to be the year a Sandford, Volvo’s global purchasing
to the decision-
breakthrough is made – with procurement director. “The more data we have, the making process
Source: Data and technology,
organisations finally using data to optimise more facts and figures we have and the
Procurement Leaders, 2018
both decision-making and future strategy? more informed our decisions are.”
Contract management is another area
ONE-CLICK ACCESS in which procurement functions stand
There are signs this change is already to benefit from deploying advanced data
underway. More procurement organisations analytics solutions. The sheer number of
are embracing technology such as contract contracts, many of them complex due to
mining to extract and structure data from the unstructured nature of the data they
documents such as contracts. This enables hold, means an ever-growing number of
buyers to gain a greater understanding of procurement functions are struggling to
almost every aspect of a purchase – from effectively manage this area – despite its
date and time to where a product originally manifest importance to the organisation.
travelled from and to. Procurement Leaders’ Data and
This is clearly invaluable. What technology report found 39% of respondents
procurement teams need to ensure, though, still manage their contract management
is that this information is available at the processes using improvised tools. It is
click of a button, rather than buried in an also an area in which procurement lacks
email trail or a spreadsheet. This kind of confidence, with only 42% of respondents
mining has previously been the preserve of in the study believing their organisation to
the legal industry, but that is now changing. be effective or very effective in this area.
Construction machinery manufacturer, That leaves huge room for improvement.
JCB, is just one company using extensive With more procurement teams moving
data mining to improve the information away from managing contracts using
available to its entire procurement emails and disorganised text documents,
organisation. there appears to be a shift towards
“For the past two years, the focus has functions adopting a best-of-breed
been on getting the fundamental building approach to technology, rather than
blocks of the data right and turning this relying on a suite of solutions.
into a one-click access,” Tom Rae, group While advanced data analytics continues
director of purchasing and supply chain to represent a future cornerstone of
at JCB, told Procurement Leaders earlier procurement, there is a nagging feeling
this year. that machine learning or artificial

“Data is black and white. The more data we have, the more facts and figures
we have and the more informed our decisions are”

PROCUREMENT PROSPECTS | 009


“With the use of technology, in the future a customer could potentially scan a
bag of salad and know with certainty where it came from”

intelligence (AI) opportunities are not looking to procure, particularly in less


being exploited to the full either. complex areas, then AI will indicate what
A shift in the marketplace is, however, to purchase and when,” one leading CPO
well underway. The democratisation of told Procurement Leaders earlier this year.
AI could lead to the technology becoming “That’s how it should work at a macro level.
more widely available. Google has already But I say to myself: ‘there must be someone
made a series of announcements to who does it,’ while, in fact, no one does.”
this effect and, according to business The race, however, is on and 2019 could
technology news website ZDNet, the likes represent a sea of change in the way the
of AWS and Microsoft look set to make function uses AI to transform the way
further strides in this area in 2019. it operates.
All of which suggests the number
of offerings in this space are set to BUILDING BLOCKS
increase; whether the technology One area that has gained considerable
offerings exist for procurement to harness traction in recent years is blockchain,
the power of AI is a matter of debate. One and this looks set to continue. Tracing
thing, though, is certain – there are many goods throughout the supply chain is a
opportunities preparing to enter a new huge concern for CPOs, with the potential
year full of possibilities. damage to an organisation from a
Global biopharmaceutical company, reputational and financial perspective too
UCB, is one company making progress in large to ignore.
this area. The past year has seen several food
Its creation of a cognitive procurement scares in the US, from E.coli in romaine
assistant, named Aria, is just one example lettuce to salmonella in a range of products,
of how natural language processing and AI including eggs and breakfast cereal.
is changing how procurement operates. In response, Walmart announced in
In May 2018, Sebastien Bals, UCB CPO, September 2018 it will require all of its
told Procurement Leaders Aria is having leafy green vegetable suppliers to upload
a significant effect in areas such as their data to blockchain by September 2019
identifying user needs – for example, it asks to enable it to react faster to such events.
internal stakeholders and procurement “With the use of technology, in the
professionals to complete satisfaction future a customer could potentially scan a

39%
surveys – and aiding collaboration with bag of salad and know with certainty where
other functions. it came from,” said Frank Yiannas, VP of
Indeed, the development of Aria would food safety at Walmart, in a statement.
not have been possible without a cross- The US retail giant is far from alone in
functional team including IT, finance using blockchain to improve both visibility
Of procurement and procurement. in its supply chain and confidence in the
professionals use Although UCB is using AI to great effect, products it is selling. The likes of JD.com
improvised contract there are concerns that technology cannot and Alibaba are also using the technology.
management tools keep up with procurement’s ambition. The ever-increasing reliance on
Source: Data and technology, “It should be possible to have a question- blockchain is indicative of a wider spend
Procurement Leaders, 2018 based process in terms of what you’re trend, particularly in Asia.

PROCUREMENT PROSPECTS | 010


42%
cargo through the exchange of information
and real-time communications via
wireless, satellite and other channels, the
possibilities for the function are boundless.
Ensuring that procurement is capable Of respondents
of taking advantage of them will be one of believe their
the function’s major challenges over the organisation to be
next 12 months.
effective or very
TAILING OFF
effective in contract
According to the CPO challenger guide management
Source: Data and technology,
2019, consolidating spend ranked number-
Procurement Leaders, 2018
one among a list of value-adding projects
CPOs intend to lead during the year ahead.
B2B marketplaces are increasingly seen as
an invaluable way of achieving that.
According to research by Gartner, as
much as three-quarters of all B2B tail spend
on low-value and infrequently purchased
goods will be purchased using an online
“We see blockchain technology either marketplace by 2022. This is reflected
being investigated or employed by a in the growth reported among leading
variety of organisations across Asia to B2B marketplace providers. Alibaba, for
securely track the movement of goods along instance, reportedly expects its 2019
the supply chain. It also provides sellers or revenues to increase by more than 60%.
consumers with transparent provenance Amazon, meanwhile, expanded its
records,” Thomas Glucksmann, head of offerings in this area further still in
corporate partnerships at blockchain 2018, with Spain, France and Italy
solutions firm, Diginex, told Procurement joining a marketplace that now boasts
Leaders earlier this year. annualised sales of $10bn. That figure
The importance of blockchain in alone illustrates the size and potential
eliminating security risks from Internet of the B2B marketplace that could prove
of Things (IOT) projects is also one of invaluable to procurement over both the
the primary reasons why IOT spend is short and long-term.
expected to soar over the next three years. With many B2B marketplaces merely
Recent figures suggest total global mirroring the offering of portals available
expenditure on IOT hardware, software to consumers, the premise is an extremely
and services by 2021 will hit $1.4tn. simple one – and one that is already
It is expected that the charge will be proving highly effective.
led by manufacturing and transportation The year ahead could represent a
businesses, while radio-frequency watershed for procurement, with the
identification technology is likely to be function being given the opportunity to
most prevalent in freight monitoring. show that it can harness technology to
The potential of IOT technology not only deliver savings, but also bring
to fundamentally change the way innovation to the table.
procurement operates is clear to see. As we move into 2019, there may never
From intelligent recognition to the be a better opportunity for procurement to
tracking and monitoring of freight and show Bracken he is wide of the mark. n

PROCUREMENT PROSPECTS | 011


Photo: © Alexandros Michailidis / Shutterstock.com
Navigating the unknown
In a time dominated by political and economic uncertainty, CPOs need to put risk management
at the forefront of their strategies for the year ahead, writes Richard Edwards

Risk mitigation should always be a high American Free Trade Agreement (Nafta)
priority for procurement. But when we are between the US, Canada and Mexico, is
witnessing the kind of volatility on show being felt across the world.
across the world at the current time, it The former looms large both in
assumes even greater importance. London and Brussels, as it does in many
The uncertainty engendered by Brexit, boardrooms, with the UK still scheduled to
coupled with the creep of populism and leave the European Union in March 2019.
trade policies that reflect a growing shift Regardless of whether that happens,
towards protectionism, means there is that date is unlikely to signal a period of
plenty to occupy the minds of CPOs for the certainty and predictability.
year ahead. EU elections take place in May 2019
It might be events in Europe and the and the mainstream parties in countries
US causing procurement chiefs to stay such as France – still reeling from rioting
glued to their newsfeeds. But the effect in Paris over a fuel tax that has enraged
of Brexit and the significance of the, as many – Germany and Sweden, among
yet unratified, renegotiation of the North others, will anxiously await the results.

PROCUREMENT PROSPECTS | Page 012


A recent Reuters study suggests the leadership and strategy course leader at “I have seen
Eurosceptic bloc of the European parliament the UK Institute of Directors.
could rise by as much as 60% following the With so much left unresolved, CPOs
dogmatic, even
elections, further disrupting the status need to be able to respond to change as aggressive
quo. This could lead to an increasing quickly as possible. behaviour
number of countries examining their own That is especially true when it comes to arise with fast,
dealings with the EU. Furthermore, it keeping pace with some of the tariffs that
raises the potential of established parties have made headlines around the world
but not good,
changing their policy positions to reflect throughout 2018. The impact has been decisions being
the concerns of a number of voters. dramatic, not least as a result of some of the made, as leaders
For procurement, the most pressing enormous tariffs placed on Chinese goods seek to avoid
issues surround examining how this entering the US – and the knock-on effect
shifting dynamic will affect complicated on the way China now trades with the US.
uncomfortable
European supply chains, particularly those feelings of
for goods that move between countries SHIFTING SOURCING uncertainty and
during the manufacturing process. Earlier this year, analysts at financial ambiguity”
At the 2018 G20 summit in Buenos services firm Morgan Stanley estimated
Aires, for example, the Japanese prime the US tariffs, alongside the retaliatory
minister Shinzo Abe urged the UK to avoid responses by trading partners, would
leaving the EU without a deal. In doing so, affect 1% of global trade. The analysts did,
he reflected the concerns of companies though, rightly point out this 1% covers
such as Nissan and Honda – both of which a much larger share of some companies’
have a strong manufacturing presence in supply chains than others.
the UK – over the possible impact such There are already clear signals that
a scenario could have on supply chains companies are adapting their thinking to
across Europe. reflect a new era in which free trade is no
This focus will also put huge pressure on longer a guarantee.
CPOs to exhibit true leadership. In the US, Harley-Davidson, for example,
“Whenever there are swings in the has moved the production of bikes bound
market – be it currency swings or political for Europe out of the US to factories it
tensions – we continually revise and update has built in India, Brazil and Thailand, in
our commodity and supplier strategies,” response to increasing tariffs on Chinese
Fredrick Spalcke, EVP and CPO at Dutch goods and the ongoing uncertainty around
consumer goods company Royal Philips, told tariffs on goods imported from the EU.
Procurement Leaders in June 2018. “Every Other companies, such as Vivint Smart
time politicians make announcements, we Home, are changing the way they operate
need to review our plans.” to reflect this new trading environment.
Taking a long-term view rather than “For those of us in the consumer
being short-term and reactionary is also electronics sector, we were very focused
going to challenge CPOs in this area. on Asia and China. But I see some shifts
“I have seen dogmatic, even aggressive happening now,” David Porter, the
behaviour arise with fast, but not good, company’s CPO, told Procurement Leaders
decisions being made, as leaders seek in August 2018.
to avoid uncomfortable feelings of “As a CPO, there are two drums to
uncertainty and ambiguity. This means beat. One is about driving down costs and
strategy is often not designed to respond having high quality; the other is assurance
to the right challenges,” says Murray of supply – you have to be sure you can de-
Eldridge, a chartered director and risk the supply chain.”

PROCUREMENT PROSPECTS | Page 013


“Is It Really
That Easy?”
(REAL QUESTION FROM SMART BY GEP® CLIENT)

We get it. SMART by GEP is like nothing users have encountered before.
Its precision-engineered, cloud-native digital workspace removes
annoying hurdles, collapses routine processes, and extends the
reach and impact of procurement pros by whole orders of magnitude.
That’s why SMART by GEP users are happier and more productive.

The results are remarkable:


Req-to-PO time – Reduced from over a month to a single day
Approving requests – Reduced to just a few clicks
Data quality and analysis – Dramatic improvement
Time required to onboard vendors – Slashed from months to days

So, yes, it really is that easy!

Check out SMART by GEP yourself at www.smartbygep.com


Or reach out to us directly at info@gep.com

PROCUREMENT PROSPECTS | Page 014


That will be a priority for a great many This nervousness is reflected in figures “We have trade-war
others as we move into 2019: a year that from the Bank for International Settlements,
could see a fundamental shift in the which showed companies are taking on
tensions that are
sourcing map. Although no one can truly more debt while reducing the ratio of cash combined with a
predict what the next 12 months hold in they hold to cover their obligations by 5%. push for localism.
store in terms of trade, it’s incumbent on Analysts at S&P Global now estimate The message for
CPOs to be as prepared as possible. the proportion of highly leveraged
“We have trade-war tensions that are companies stands at 37% globally, which
procurement is they
combined with a push for localism. The indicates businesses are more indebted need to be prepared
message for procurement is they need now than they were before the 2008 global for that and have
to be prepared for that and have backup financial crisis. backup scenarios”
scenarios,” Mike Hales, a partner in The collapse of UK construction
AT Kearney’s operation practice, told company Carillion in January 2018
Procurement Leaders in August 2018. graphically demonstrated the dangers
facing the supply base in corners of Europe.
ROCKY ROAD AHEAD But as Jamie Gardner, senior manager
This uncertain landscape has contributed at Efficio and former head of capital
to fears over the financial stability of an procurement for UK utilities provider
increasingly stretched supply base. Thames Water, explains, establishing
The US dollar has been gradually the financial health of a supplier is often
strengthening on the back of continued a process mired in difficulty, particularly
interest rate rises by the US Federal during a lengthy sourcing process.
Reserve. As a consequence, businesses “Just because a company issues a profit
are finding it harder to service dollar- warning, you cannot stop the train,” he
denominated debt, leading to fears that says. “There may have been a lot of financial
a high-risk environment is developing vetting well before the contracts were
and corporate credit conditions are once awarded [to Carillion], but that information
again worsening. can sometimes be up to 12 months old. We
Just over a decade on from the economic are advising clients to do a cash flow test
crash that utterly changed the financial and interview CFOs so they understand the
landscape, alarm bells are ringing again. situation in real time.” n

MITIGATING FINANCIAL SUPPLY CHAIN RISK AT VATTENFALL

Some companies have already taken positive and Speaking to Procurement Leaders, Martin Clarke,
significant steps to mitigate financial risk. Among procurement team leader of portfolio wind projects
them is Swedish power company, Vattenfall, which at Vattenfall, said Vattenfall uses a ‘series of tools’
has established rigorous supplier onboarding to support appropriate risk mitigation throughout
and monitoring processes. Here, procurement the life cycle of a contract – from the inclusion of
works hand-in-hand with the firm’s credit risk credit-related conditions, to periodic monitoring
team – a team that is completely independent of supplier creditworthiness and, where necessary,
from procurement. including specific bonds and guarantees.
The company aims to identify any risks at the As concerns over debt risk continue to surface,
pre-qualification stage, before any tender or more companies could be expected to do the same
negotiation has taken place. as we move into 2019.

PROCUREMENT PROSPECTS | Page 015


Inside information
A selection of the very best quotes from this issue of Procurement Prospects to help inform
leaders’ strategy decisions for the year ahead

Procurement chiefs have the


opportunity to be the connection that allows
collaboration in the value chain, enabling
parties within it to learn from each other
Errol Rasit, chief innovation and product officer, Procurement Leaders
page 002

“The more data we


have, the more facts
and figures we have and
the more informed our
decisions are”
Chris Sandford, global purchasing
director, Volvo page 008

“Every time politicians


make announcements,
Technologists, analysts, mathematicians we need to review
and data scientists will supplement the our plans”
heartland procurement skills Frederick Spalcke, EVP and CPO,
Royal Philips page 012
Thomas Udesen, CPO, Bayer page 002

PROCUREMENT PROSPECTS | Page 16


YOU WIN
(LOTS OF INDUSTRY AWARDS, TONS OF PRAISE, MOMENTS OF GLORY)

PROCUREMENT TEAMS THAT SELECT SMART BY GEP®


ARE RAKING IN A METRIC TON OF AWARDS AND
RECOGNITION FROM LEADING INDUSTRY ANALYSTS,
PROFESSIONAL ASSOCIATIONS AND BUSINESS MEDIA

CIPS
Procurement Leaders
SIG (Sourcing Industry Group)
CPO Rising (two consecutive years!)
NAEP (National Association of Educational Procurement)

These are just the latest opinion leaders to honor GEP CUSTOMERS
for the scale, scope and amazing results from digital transformation initiatives
built on the SMART by GEP platform.

(And by the way – GEP has bagged its fair share of laurels, winning honors from Gartner,
Forrester, IDC, Procurement Leaders, Spend Matters, Ardent Partners, and recently
was named Software Provider of the Year by the Global Sourcing Association.)

Join Us in the Winner’s Circle – Visit SMARTbyGEP.com or Contact Us at info@gep.com

You might also like