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2015 Risk and opportunities register

TOTAL COMMITMENT RISK IMPACT MITIGATION OPPORTUNITY

 Adverse negative impact on  Key personnel with leadership responsibility  Not causing harm to
Operating safely Safety or people or the environment  Robust policies and management systems people working on our
environmental  Prosecution, fines, insurance (OHSAS 18001) sites
incident claims, reputational damage  Board health, safety and environment  Reduction in lost time
and project delays committee supported by Group health and due to accidents
 Failure to prequalify in safety forum  Enhanced reputation
selected markets due to  Established safety systems, site visits, and ability to prequalify
poor health, safety and monitoring and reporting procedures for contracts
environmental record  Regular HSE training including behavioural
 Failure to deliver targets training

 Increased employee  People Promise has been deployed in all  Increased


Developing our people Not attracting turnover divisions attractiveness of the
the right skills  Difficult to maintain the  Further investment in graduate and business to skilled and
and talent to the highest levels of customer apprenticeship schemes to secure an annual talented employees
Group to deliver service and technical inflow of new talent  Development of in-
projects excellence  Monitoring future skills and capability house capability
 Inability to deliver projects requirements  New leadership
due to lack of relevant skills  An annual employee appraisal process is in development
place, providing two way feedback on programme
performance
 Annual employee appraisal process in place
 Training and development plans seek to
maximise relevant skills and experience
 Succession plans in place across the Group
 Staff leaver and joiner feedback is obtained to
understand reasons for change
 Remuneration packages are benchmarked
where possible
TOTAL COMMITMENT RISK IMPACT MITIGATION OPPORTUNITY

Protecting the High energy use  Direct contribution to  Energy efficiency campaign  Increased operational
environment and poor waste climate change  Clear policies on vehicle and plant selection efficiency
management  Increased operating costs and use, monitoring and management of fuel  Operational cost
 Inability to address client consumption savings
needs  Engaging with clients and through industry  Business differentiator
 Legal action through non- groups on best practice
compliance with legislation  Robust environmental management system
(ISO 14001)
 Use of technology and alternative methods of
transport
 Strategies for waste reduction in place
 Engagement with waste and recycling
businesses

Managing our supply Poor project  Negative environmental  Establishing minimum standards through  Driving improved
chain delivery and use impact of using materials procurement policy labour sourcing and
of non- that are not sustainable  Risk assessment of potential high risk ethical procurement
sustainable  Poor project delivery materials and services across supply chain
materials through not managing our  Promotion of Supply Chain Sustainability with wider benefits on
supply chain and School to suppliers materials sourcing
subcontractors properly
 Association with poor labour
practices
TOTAL COMMITMENT RISK IMPACT MITIGATION OPPORTUNITY

Working with Local resistance  Reduced client engagement  Robust planning and identification of project  Adding value and direct
communities to projects  Community resistance to risks benefit to communities
projects  Active engagement with local communities  Providing local
 Inability to win contracts  Associate membership of Considerate employment through
and reduced opportunity for Constructors Scheme apprenticeships
growth  Use of Public Liaison Officers  Leaving a legacy in
 Use of the ‘LM3’ tool communities
 Being seen as a
forerunner in
addressing economic
growth and adding
value to communities
through our
construction activity
Governance

Failure by  Reputational damage  Policy of non-engagement in government  Reputation


employees to  Failure to adapt and lobbying enhancement as an
observe the innovate to deliver  Implementation of Perfect Delivery ethical, client focused
appropriate  client expectations philosophy across the Group organisation
standards of  Inability to win contracts  Regular client and stakeholder engagement  Ability to win work and
integrity and and reduced opportunities  Independent raising concerns helpline attract talented
conduct in for growth available for all employees employees
dealing with  Exposure to potential  Ethics policy communicated to all employees
clients, suppliers fines/liability for regulation  Training in place to ensure awareness of and
and other or legislation breaches compliance with both
stakeholders competition law and the Bribery Act
 Internal and external audit