REVIEWER EVALUATION FORM

PART A:
SECTION I - Information
Reviewer’s Name NORASHADY BIN MOHD NOOR
E-Mail norashady@gmail.com
Abstract Number
Title Ro-Ro Port Facilities toward Customer Satisfaction:
Evidence from Kuala Perlis Terminal. Perlis. Malaysia
Authors Amayrol Zakaria, Aminuddin Md Arof , Ismila Che Ishak and Abdul
Qayum Mukti
Date Sent
Date Expected

PART B: Reviewer Only

SECTION II - Comments per Section of Abstract

Overall, this is a very clear, concise, and well-written

General comment manuscript. The introduction is very relevant

Sufficient information about the previous study findings

is presented for readers to follow the present study
Introduction/Background/Purpose rationale and procedures

The problem statement is clearly stated in this paper.

Problem Statement – why this
However the researchers needs to explain it in detail
project is being designed and
with special evidence
developed

The authors have discussed the question of a critical

Aim/Objectives of the
study one by one based on literature review findings.
development

The methods are generally appropriate, although

clarification of a few details and provision of a rationale
Methods used to develop
for the use of this particular method of measuring
customers satisfaction should be provided.

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 Overall, the results are clear and compelling with
possible exceptions.
Results/Impacts/Conclusions

Product Picture

SECTION III - Please rate the following:-

(1 = Excellent) (2 = Good) (3 = Fair) (4 = Poor)
Originality 2
Contribution To The Field 1
Technical Quality 2
Clarity Of Presentation 2

SECTION IV - Recommendation (Kindly Mark With An ‘ X ’ )

Accept As Is X

Requires Minor Corrections X

Requires Moderate Revision

Requires Major Revision

2
 SECTION V - Additional Comments
Please add any additional comments (Including comments/suggestions regarding online
supplementary materials, if any)

Signature of Evaluator: ………………………….. Date: …………………………..

Full Name: …………………………………………… Official Stamp: