COMPENSATION AND

BENEFITS SCORECARD
Compensation & Benefits Priorities, Performance,
and Trends
 INTRODUCTION

Following is an overview of compensation &

benefits (comp & benefits) related findings
from APQC’s 2014 survey on
HR Performance, Priorities, and Trends.

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©2014 APQC. ALL RIGHTS RESERVED.

 CEOS’ 2014 PRIORITIES
Cost is a top CEO priority and one that can greatly affect comp &
benefits processes. Employee engagement and talent are also very
important to most CEOs.
Percentage Responding the
Objective is Quite a Bit of or an
Top CEO 2014 Priorities
Extreme CEO Priority 1. Customer satisfaction
2. Cost
Cost 81%
3. Quality
Employee 4. Growth
67%
engagement
5. Innovation
Talent 62%
6. Efficiency
7. Employee engagement
0% 50% 100% 8. Talent
N=101

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©2014 APQC. ALL RIGHTS RESERVED.

 COMP & BENEFITS PREP FOR 2014
Comp & benefits are among those HR processes most prepared to
deliver on CEOs’ talent and engagement agendas.
Percentage Responding Process is Quite a Bit or Extremely Prepared
to Deliver on CEO Agenda

Benefits 63%

Legal/regulatory compliance 62%

Compensation 49%

Motivating employees 40%

Perks 19% N=101

0% 10% 20% 30% 40% 50% 60% 70%

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©2014 APQC. ALL RIGHTS RESERVED.

 COMP & BENEFITS OUTCOMES 2013
At nearly half of organizations, compensation was either quite a bit
or extremely market competitive.
Percentage Responding HR Process
Outcome Performed Quite a Bit or
For each HR process Extremely Well
outcome included in Market competitiveness of
44%
the survey, no more benefits
Employee engagement
than half of participants score
38%

said their organization Market competitiveness of

compensation
36%

performed quite a bit Voluntary employee

turnover/separation rate
35%
or extremely well in Return on human capital
25%
2013. management investments

0% 20% 40% 60%

N=101

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©2014 APQC. ALL RIGHTS RESERVED.

 COMP & BENEFITS TRENDS 2014
Employee disengagement is quite a bit of or an extreme priority for
over a quarter of organizations. This trend has the potential to
affect organizations’ requirements from comp & benefits.
Percentage Responding Trend is Quite a Bit of or an Extreme Priority

Disengaged employees 27%

Forced ranking (in performance evaluations) 26%

Customized/personalized HR management 20%

0% 10% 20% 30%

N=101

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©2014 APQC. ALL RIGHTS RESERVED.

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