Melanie Folger Melvin

Melmelvin14@gmail.com
706.573.6772
Portfolio: http://melaniemelvinucdportfolio.weebly.com

Personal Profile

• Decisive and results-driven; creative problem-solver

• High integrity, diligent and conscientious; reliable and dependable
• Self-aware; always seeking to learn and grow
• Seeks new responsibilities; irrespective of reward and recognition Energetic and positive
outlook; inspiring to others

Strengths and Accomplishments

• Curriculum design based upon building relationships with stakeholders and subject matter
experts to develop and deliver top-notch courses.
• Steady enrollment growth through implementing new high school dual enrollment programs by
capitalizing on strong business to business relationships and knowledge of state grant
opportunities for funding of intensive programs.
• ADDIE principles applied to redesign of courses to enforce academic honesty and critical
thinking in lessons.
• Strong project management performance and completion.
• Ten plus years of excellent evaluations from students both on campus and online.
• Selected to be part of an elite group of ten Microsoft Office experts converging at the Microsoft
campus in Redmond, Washington tasked with developing the Microsoft Specialist exams for
the 2007 release.
• Recruited by text publisher to create supplemental materials to accompany text, based upon
proven skills with Microsoft Office and knowledge of relevant instructor needs.

Career History

• 2015-present – Marketing Account Specialist, Columbus, Georgia

• 2014-2015 – Instructor – WeKnowIT, Columbia, South Carolina
• 2003-2014– Adjunct Instructor – Columbus Technical College, Columbus, Georgia
• 2006 – Consultant/technical writing – Microsoft Press, Redmond, Washington
• 2006 – Consultant/technical writing – EMC Paradigm Publishing, St. Paul, Minnesota
• 2005-2010 – Children’s Ministry and Preschool Director – St. Mark UMC, Columbus, Georgia
• 2001-2005 – Program Manager – Columbus Technical College, Columbus, Georgia
• 2003-2005 – Computer Trainer and Certiport Proctor – Columbus Technical College,
Columbus, Georgia
• 1997-2001 – Human Resources and Training – Valley Hospitality, Columbus, Georgia
• 1995-1997 – Manager – Pier One Imports, Hickory, North Carolina

Responsibilities

Instructor
Evaluation ratings always exceeding expectations and noted for creativity in delivery of
courses for certified ONLC training facility and local business clients. Recognition for providing

CV updated January, 2019

 effective communication with subject matter experts to develop curriculum to meet individual
and varied needs.

Adjunct Instructor
Exemplary reputation in the classroom and also in the business community. Forward thinking
and instructional design ability were an asset to Columbus Technical College as it entered the
realm of online education. Research and selection of the best course text and SCORM
compliant material for courses ensuring they are pedagogically sound.

Computer Trainer and Certiport Proctor

Lively instruction of computer skill courses in the Economic Development/Continuing
Education department at Columbus Technical College. Courses ranged from two hour
sessions with Senior Citizens to full day intensive database development. Also responsible for
the proper proctoring environment for Certiport exams for Microsoft.

Consultant/technical writing
Recruited by the publisher based upon proven skills with Microsoft Office and knowledge of
relevant instructor needs. Coordination with textbook author and publisher, while working
independently to create valuable supplemental materials to accompany text.
Selected to be part of an elite group of ten Microsoft Office experts converging at the
Microsoft campus in Redmond, Washington to create the Microsoft Specialist exams for the
2007 release.

Marketing Account Specialist

Working as the conduit for marketing assets to all retail outlets from the consumer goods
manufacturer. Management of all materials for retailer websites, promotions, analysis of
promotion success in relation to manufacturer investment. Close coordination with the retail
buying team to plan promotions and assortment for coming seasons.

Children’s Ministry Director

The Children’s Ministry Director is responsible for the instruction of 200 children in matters
pertaining to the Christian faith, including, coordination of curriculum and volunteers for
Sunday school, nursery staff management, two children’s church programs each week,
Wednesday programming, Vacation Bible School, Summer Camp, Summer day camps, and
Bible Clubs at local schools. The Preschool Director manages the daily operations of the
preschool program including, staffing, curriculum, behavior management, marketing, accounts
receivable and communication with parents.

Program Manager – Hospitality and Customer Service Specialist

Implementation of new high school dual enrollment programs by capitalizing on strong
business to business relationships and knowledge of state grant opportunities for funding of
intensive programs. Successful recruiting and management of adjunct faculty between six
local high schools and selection of curriculum for multiple courses ranging from two-hour
computer courses to sixty-hour programs meeting industry specific competencies.

Human Resources and Training

Exceptional service and ability allowed the boutique hospitality management firm to grow
tremendously during my tenure. After acquiring a property, I was responsible for the
onboarding training to excite the employees about their future with this new company and calm
fears associated with the change. It was also my responsibility to communicate with the many
CV updated January, 2019
 different hotel and restaurant franchise organizations insuring the brand training for each
franchise (often a new franchise for the property) was met and delivered appropriately.

First Assistant Manager

While managing a staff of 25 retail employees, inventory, merchandising and providing
topnotch customer service, I was acknowledged by the Pier One organization for the securing
the largest sale in Pier One’s 20+ year history. This single sale of $114,000 to furnish a hotel,
involved intense negotiation, inventory allocation and transfers, and, delivery organization.

Education

Fort Hays State University, Hays, Kansas, BS Leadership

University of Colorado, Denver, Colorado, Certificate Designing eLearning Environments
University of Colorado, Denver, Colorado, MA Information Technologies eLearning Design

Industry Certifications

ServeSafe Instructor Certification

MOS Master Certification
Blackboard/Angel Instructor Certification
Safe Sanctuaries Child Protection Certification
Georgia Bright from the Start Early Childhood Educator

Application and System Proficiencies

MOS Master Certification Moodle Adobe Creative Suite

SAM Camtasia Audacity
Elluminate Moodle Dreamweaver
Blackboard/Angel Soft Chalk Prezi
My IT Lab Movie Maker Articulate
Adobe Connect Kineo Animoto
eCollege Canvas Captivate Peachtree Accounting
iMovie QuickBooks Pro

CV updated January, 2019