Professional Documents
Culture Documents
Original article
doi: 10.1111/j.1365-2729.2009.00341.x
341 53..6453..64
R. Säljö
Department of Education, University of Gothenburg, Gothenburgh, Sweden; and Centre for Learning Research, University of Turku, Finland
Abstract The purpose of this article is to offer some reflections on the relationships between digital tech-
nologies and learning. It is argued that activities of learning, as they have been practised within
institutionalized schooling, are coming under increasing pressure from the developments of
digital technologies and the capacities to store, access and manipulate information that such
resources offer. Thus, the technologies do not merely support learning; they transform how we
learn and how we come to interpret learning. The metaphors of learning currently emerging as
relevant in the new media ecology emphasize the transformational and performative nature of
such activities, and of knowing in general. These developments make the hybrid nature of
human knowing and learning obvious; what we know and master is, to an increasing extent, a
function of the mediating tools we are familiar with. At a theoretical and practical level, this
implies that the interdependences between human agency, minds, bodies and technologies have
to serve as foundations when attempting to understand and improve learning. Attempts to
account for what people know without integrating their mastery of increasingly sophisticated
technologies into the picture will lack ecological validity.
Keywords Computer assisted learning, digital literacy, learning, learning and computers, learning and
technology, literacy and technology, technology and remembering.
© 2010 Blackwell Publishing Ltd Journal of Computer Assisted Learning (2010), 26, 53–64 53
54 R. Säljö
Cuban 1986). Many people, including teachers, have In spite of the rapid technological developments – the
been, and still are, asking themselves how to respond extensive research on educational uses of technology,
and accommodate to the changes taking place. and the continued commitment by politicians and
In terms of research and developmental work of rel- school administrators to reform schooling through the
evance to learning and schooling, several research tradi- introduction of digital tools – many of the problems of
tions and areas of inquiry emerged. The first to appear what is referred to as the implementation of information
was computer aided instruction (CAI), a perspective on and communication technologies seem to remain. There
how computers could transform teaching and learning, are still obstacles to fit Information and Communication
which was launched already during the latter half of the Technology (ICT) resources into the established prac-
1950s. The CAI concept was largely modeled on behav- tices of teaching and learning in many areas. Moreover,
iourist principles of learning, attempting to use the when introduced, the outcome is far from straightfor-
medium for organizing self-instructional learning mate- ward and not always a success, neither generally
rials. The computer software was to serve as an instruc- (Cuban 2001; Lehtinen et al. 2001; UNESCO 2005),
tor leading the student through those learning materials. nor in specific subjects or contexts (Sinko & Lehtinen
This would result in a more stimulating learning envi- 1999; Hui et al. 2008; Krange & Ludvigsen 2008, 2009;
ronment, adapted to the needs of the individual. The Lantz-Andersson et al. 2008). Solid evidence that the
possibilities of individualizing instruction stood out as introduction of computers produces significant
especially promising because the problems of adapting improvements in academic performance seems to be
teaching and learning to the needs and abilities of differ- hard to find. Rather, it appears as if ‘their impact
ent groups were, and still are, considerable. The poten- depends on a positive confluence of several variables
tials of the new tools were so vividly painted that such as student engagement, group participation, fre-
teachers in the USA eventually started to fear for their quent interaction and feedback from mentors, and con-
jobs as the computers were portrayed as capable of nections to real-world contexts’ (Sternberg & Preiss
taking over central instructional duties. 2005, p. xiv). In other words, computers and digital
After CAI, we have seen acronyms such as CAL technologies in their own right do not necessarily
(computer assisted learning), CBL (computer based improve educational practices, and if they do, this will
learning), HCI (human–computer interaction), CSCL not be in a uniform manner. The problems of what con-
(computer supported collaborative learning), CMC stitutes productive pedagogies seem to be with us for the
(computer mediated communication), CMD (computer future as well. But, in spite of this, what is obvious is
mediated discourse), CSCW (computer supported coop- that the much of the discussion about how to organize
erative work), TEL (technology enhanced learning) and learning, how to reform schooling and how to produce
several others. These traditions, as well as design competent citizens now takes place under the premises
research more generally, developed more open research that the recent technologies have introduced.
agendas in which the interplay between people and tech- These complex relationships between technologies
nologies in terms of the potentials for collaborative that in quite dramatic ways transform our daily prac-
activities, information seeking and community building tices, and the institutional traditions of organizing
are at the centre of attention (cf., for instance, teaching and learning are interesting to analyse from a
Koschmann 1996; Koschmann et al. 2002; Wasson more general perspective: one in which the problem is
et al. 2003). What has also appeared on the stage are not reduced to a matter of schools and universities being
quite elaborate digital learning ‘environments’ that are slow to integrate the technology (Crook & Light 1999).
intended to scaffold student learning, collaboration and This rhetoric of seeing technology as developing and as
inquiry, such as the well-known computer supported providing solutions, and the educational sector as slow
intentional learning environments (CSILEs) (Scarda- to make use of them, is far too simplistic. Schools and
malia et al. 1994). This quite remarkable proliferation of universities have been around for a long time and, as
research and research approaches, and the availability of institutions, they have developed traditions of organiz-
funding to support it, indicates that there is a very strong ing teaching and learning that provide reasonable,
interest from many and diverse stakeholders in issues of perhaps even respectable, platforms for considering the
how to use digital technologies in educational settings. gains and losses of innovations.
In the following, I will address two general features educational practices is that they challenge the tradi-
of this problem of the implications of digital technology tions of teaching and learning on which institutional-
in the production and reproduction of knowledge and ized learning has been based. Digital technology is not
skills. I will argue that rather than considering comput- primarily a teaching and learning device functioning,
ers and digital technologies primarily as instructional to use experimental language, as an ‘independent
aids, one of the main consequences of why these tech- variable’ that can be introduced to boost learning and
nologies are so significant is that they affect the manners performance levels in the system as it exists – even
in which society builds up and provides access to social though it may have appeared so at the early days of
memory, that is, the pool of insights and experiences computer assisted instruction. In fact, considering that
that people are expected to know about and to make use most accountability systems of student performance
of. Then, my second point is that the technology does (such as the international comparative studies PISA,
not facilitate or improve learning in a linear sense, rather TIMSS and so on) use paper-and-pencil tests in which
it is currently changing our interpretations of what digital resources are not allowed, it is questionable if
learning is and changing our expectations about what it investments in digital tools will result in higher
means to know something. achievement. An informed guess would be that stu-
dents who are socialized into a world of keyboards,
Technology and learning: a computer software, the Internet and the affordances of
socio-genetic perspective such resources will not perform better on most such
tests than students educated in more traditional
Discussions of schooling and the digital technologies environments.
are complex and, at times, even confusing. First, the Instead, it is through its impact on our culture and our
new technology is no longer new; it is a taken-for- communicative/cognitive activities that technology
granted way of interacting with the world of large pro- becomes significant to a rather radical restructuring of
portions of the generation(s) that Prensky (2001) refers how we develop skills and exercise intelligent action.
to as ‘digital natives’. Activities such as writing, calcu- By changing the communicative ecology of our daily
lating, gaming, establishing and maintaining social practices, and the way in which we interact with the col-
relationships, and many others are coordinated by such lective resources of our social memory, technology con-
means for a substantial proportion of the young, and tributes to transforming our conceptions of what
not-so-young, generations. The skills for engaging in learning is: our expectations of what people should
many of these practices people still develop largely master, and how human skills should be cultivated.
outside the educational system. Second, human learn- Certain significant elements of these changes exerting
ing has always been a matter of inventing, and interact- pressure on formal education are important to consider:
ing with, technology and artefacts. To be a competent they are (1) the role of the technology as a tool for
participant in many traditional activities has involved storing information and building up a social memory;
the mastery of a range of tools and instruments such as (2) the consequences of the recent developments in our
knives, bow and arrow, utensils for cooking and, in more abilities to have access to social memory; and (3) the
recent times, books, paper and pencil, calculators, Per- increasing capacity of technologies to perform analyti-
sonal Digital Assistants (PDAs), and so on. This hybrid cal, cognitive-like operations that were previously made
nature of human learning and knowing, oscillating by people.
between reasoning, social interaction and manipulation Thus, the modes of relating to knowing, knowledge
of the world through the use of artefacts, has often been and social memory that are mediated by digital technol-
difficult to maintain as a position in research (for ogy are at odds with some of the established notions of
attempts to do this, see Donald 1991; Cole 1996; Latour what it means to learn and know within the educational
1998; Cole and Derry 2005). system. The gap is, in my opinion, wide, perhaps even
widening. In order to understand this tension between
Technology and interpretations of learning
institutional definitions of learning and the affordances
One significant reason why some of the features of of the new technology, it is necessary to go back briefly
digital technologies are difficult to implement in in history.
intellectual training is an important change in the spelled their way through the next one. This is a very
manners in which competences are reproduced in particular mode of meaning-making, and the rationale
society, the particular interpretation of learning adopted for such an activity cannot be understood unless one
leaned heavily towards memorizing and copying. The considers the institutional traditions of schooling and
metaphor of knowledge and skills embedded in these their reliance on printed texts as objects of learning and
practices was reproductive; mastery implied imitating practice.
and giving back what was presented; the closer to the Many educational philosophers and reformists (John
original the reproduction was, the better the outcome. Dewey is perhaps the one that that comes first to mind)
The meaning-making expected on the part of the student have struggled with the problem of the dominance
implied preserving content and form of what was pre- of this reproductive interpretation. ‘Learning here’,
sented in the pedagogical setting. Dewey argues, ‘means acquisition of what already is
In the continued development of schooling, this incorporated in books and in the heads of the elders’
reproductive view of learning has exerted a strong influ- (1963, p. 19). In addition, he argues, there is a tendency
ence as an underlying, barely visible, metaphor. Memo- in instructional practices to confuse the product of
rizing and reciting texts have been central elements of learning with the activities which produce insight and
institutionalized educational practices. To know some- understanding. Thus, ‘statements, the propositions, in
thing in this niche of society has been, and sometimes which knowledge, the issue of active concern with prob-
still is, a matter of being able to give back what has been lems, is deposited, are taken to be themselves knowl-
presented: terms, definitions, grammatical rules, text edge’(Dewey 1966, p. 187). This conception also seems
passages. Furthermore, in the traditional ‘conceptions to be one of the foundations that all reforms of class-
of knowledge’ (Resnick et al. 2005, p. 79) embedded in room work eventually encounter; the established and
many school systems, the material to be learned has taken-for-granted modes of transmitting and testing
been limited to the textbook and its particular selection knowledge, where the outcome is measured in terms of
of information (sometimes even regulated by state how much information students are able to reproduce.
authorities) and its mode of presenting the world. This interpretation of what it means to learn has not
Indeed, for a long time, there were few other sources of been exclusive to schooling though. It represents a
information available, and when other media, such as cultural stereotype, which is visible elsewhere. In
newspapers, radio, motion pictures and television, academic psychology, for instance, research on learning
began to appear in society, their role in the classroom and memory has often relied on verbatim reproduction
and as learning objects was never particularly strong of nonsense syllables or lists of words as criteria of per-
(even though many argued at the time that they would formance. In fact, modern research was founded on this
revolutionize schooling; cf. Cuban 1986). The most very idea (Ebbinghaus 1885). No doubt, this tendency
important learning material has been the textbook. to see the exact reproduction of words and terms as evi-
A revealing example of the consequences of such an dence of knowledge in itself may be seen as a conse-
institutional assumption about the nature of learning is quence of the ‘technologizing of the word’ (Ong 1982)
given by the literacy scholar Vincent (2000, p. 48) in that written language brings with it. An exact verbal
his analysis of how children learned to read in public copy of a term, a definition or a formula indicates that
schools in 18th century France. What Vincent found is one knows.
that children sometimes went directly from learning the In the general perspective outlined above, it is easy to
letters in their own language to reading Latin texts. see the transformations that digital technologies and the
This reading therefore implied that children spelled new media imply for communicative ecologies. Schools
their way through the Latin words letter by letter but no longer have control over information and the infor-
obviously without understanding much of what they mation sources that people encounter and find relevant.
read. Such reading implied identifying letters, sound- When a student learns about nature and society in
ing them out as loudly and as precisely as possible and, school, he or she will already have had access to alterna-
at best, combining the sounds into words in a language, tive sources about many curricular topics such as the
which one did not understand. It is unclear if the chil- animals of the savannah, the Big Bang or political con-
dren even remembered the previous word as they flicts in the world. But this is not just a consequence of
remarkable quantitative expansion of information that sion is that the nature of the skills that we refer to as lit-
the new media ecology brings. The dramaturgy of these eracy has changed during this period. The Protestant
media presentations requires that such information literacy that was promoted in the wake of the Reforma-
about the world is packaged in different formats as com- tion implied that people could read a limited number of
pared with the taxonomic narratives that textbooks in texts, almost exclusively within a religious genre. Luth-
schools make use of. The authority of the text book will er’s Catechism served as textbook, and what was to be
also often be challenged as alternative versions of mastered were the Ten Commandments, Luther’s expla-
events are available, and in many areas textbook authors nations of the Commandments, The Lord’s Prayer,
have problems with keeping their texts up to date. some psalms and similar texts. The aim of the teaching
Transformations of this kind, which are linked to the was to inculcate the virtues of the protestant faith and
globalized media ecology, illustrate that the school – obedience to the church, the King and other representa-
and the teacher and the student – are operating in a new tives of authority. The concrete nature of the meaning-
environment. This is one where the classical, reproduc- making skills required represented a mix: deciphering
tive approach to learning is increasingly difficult to letters on the page on the one hand and remembering on
maintain even at a basic level: giving back what is the other. What was to be read were texts that had been
already known is not as relevant as it once was, and, at heard in church on many occasions. When reading,
any rate, it cannot be seen as the final outcome of learn- people could thereby rely on memory to quite a large
ing. Through technologies, most of the interesting infor- extent.
mation is within reach anyway and without such During the 19th century, the literacy of the Volkss-
cumbersome efforts. chule gradually replaced that of the Protestant literacy
movement. These new literacy expectations implied,
among other things, the ability to read more varied types
Technological affordances, meaning-making and
of texts, including the broader repertoire of textbooks
changing institutional metaphors of learning
that were used in the expanding school systems with
In societies where texts play a central role for documen- curricula that began to concern themselves with matters
tary practices, literacy skills function as the response outside religious and nationalist indoctrination (such as
to this particular technology for building up a social mathematics, geography and biology). The reading of
memory. By learning how to read and write, individuals an unfamiliar text now became the expected skill, a
and groups develop meaning-making skills, which target which represents a much more advanced goal for
allow them to interact with selected parts of the social popular literacy, and which requires extensive training.
memory mediated through text (including not just linear But learning was still very much a matter of being able
text but also a range of other resources such as images, to give back what was in the textbook and/or presented
graphs, models and symbols). It is therefore not surpris- by the teacher. The textbook defined the subject which,
ing that the promotion of literacy has been, and still is, a in turn, defined what was relevant to attend to.
central feature of what schools are expected to focus on. When we reach the period after the Second World
High literacy standards are vital for the community as War, we see the literacy ideals and expectations of
well as for the individual because this is one of the meaning-making skills that immediately precede the
pillars of our social memory. digital revolution. These types of skills Resnick and
Put differently, and in more general terms, meaning- Resnick (1977) describe as technical–scientific literacy.
making practices, and the cultivation of such skills, are Skills that comprise this type of literacy imply an ability
contingent on technical, social and semiotic features of to read a broad range of text types (newspapers, novels,
how the social memory is organized, and what the public information, technical instructions, etc.). In addi-
expectations of competent performance are. From a tion, there is an expectation that the reader will be able
historical perspective, Resnick and Resnick (1977; to understand and grasp the meaning of what he or she
Resnick 1990) have explored the meaning-making reads. Thus, these are skills that imply being able to see
practices associated with literacy and literacy teaching the point of a line of argumentation, to digest, condense
in Western schools from the Protestant Reformation up and synthesize information, and to express it in ones
until after the Second World War. In brief, their conclu- own words. The latter type of personalization of what
was read was seen as critical and as a symptom of under- adherence to reading from left to right as with linear
standing; one should be able to move from text to life texts. Reading in the latter context becomes more a
and perhaps also from life to text. The use of handbooks matter of imposing order and relevance on what is pre-
may serve as one example of this kind of skill: you read sented, or, in the words of the author, what we see
an instruction, seek to understand it and then perform emerging is the practice of ‘reading as design’ (p. 50,
the actions recommended. Curricular documents and italics in original); you select and attend to what is pre-
teacher normative assumptions of the mid-20th century sented in a manner that is steered by your own perspec-
are full of illustrations of this metaphor (Bergqvist tives and interests.
1990). Pupils are expected to incorporate what they read Reading as design can be seen as an element in a cog-
with their own ideas and assumptions, and as a further nitive and communicative response to media with new
step, they should be able to apply the insights they have affordances and new principles for codifying informa-
acquired to what they do in other settings. tion. Images and texts interact in new ways. In the multi-
What we see in the digital era is how these practices modal context, this will be consequential for how we
change as a function of the new media situation and the understand texts and images. The ‘reading as design’
availability of new types of texts in which information is metaphor emphasizes the creative element in the inter-
organized differently. The new media situation entails pretive activities of readers/learners; reading and inter-
that we now have access to information from a multi- pretation go beyond giving back what is already there.
tude of sources, and that we live in a much more poly- What is expected is cognitive work aimed at producing a
phonic world. We have to be selective and learn to version of what is seen that is significant for some
disregard much of what we hear and see. We have to pre- purpose.
select on the basis of interest and relevance, we often This emphasis on transforming messages seems to be
read a few lines and then move on to something else. But operating at other levels as well; it is not only a conse-
the critical differences are not just about the amount of quence of multimodality. Through the documentary
information we encounter, the information is also orga- capacities of digitized external symbolic storage
nized differently in a number of ways. systems, the social memory has expanded dramatically,
Kress (2003), for example, has analysed these devel- and the recent developments of networking systems
opments from the point of view of the consequences for give us more or less constant access to these vast sources
our meaning-making practices of the increasingly multi- of potentially relevant information. The implications of
modal nature of texts, where written language and this development is that, as learners, we are now held
images interact in new ways. His point is that we are accountable not just for what is in one particular text or
now experiencing a shift, which can be seen as an even in large numbers of sources; the summarizing of
extension of the analysis provided by Resnick and what is known is not enough. Rather, it is our ability to
Resnick (1977). What Kress argues is that we are make insightful and productive use of the collective
moving away from a definition of ‘reading as interpre- resources in locally relevant ways that is of interest
tation’ (2003, p. 50, italics in original), which is a (Mäkitalo et al. 2009). In other words, the objectives of
meaning-making strategy and an attitude to texts which learning and knowing become more geared towards
comes close to what Resnick and Resnick (1977) char- producing competences that have to do with abilities of
acterize as that of the technical–scientific literacy of the transforming information so that it becomes relevant for
post-war period. In the linear text, ‘each word asks to specific purposes. Information is stable and can be
be filled with meaning’ (Kress 2003, p. 59), and the stored, knowledge is situated and a response to a ques-
‘task of reading lay in interpretation and transformation tion or an issue (Liedman 2001). Thus, learning in these
of that which was clearly there and clearly organised’ cultural and technological environments has more to do
(p. 162). In the affordances of a multimodal environ- with performative action (Wulf & Zirfas 2007) and with
ment, especially on the screen, the meaning-making the ability to produce insights that are consequential for
practices shift from ‘telling the world’ to ‘showing the further action.
world’ (p. 140, italics in original). Images and texts For those of us who are interested in the history of
now interact in more complex ways, and on the screen learning research and the philosophy of education, this
or the multimodal page there is not the same strict transition to a performative metaphor of learning echoes
some of the arguments made, and epistemological posi- organize the data, what questions to ask and how to
tions held, by pragmatists such as William James and handle the software are still with the user, but the algo-
John Dewey. James, for instance, argued that as a prag- rithmic elements of the problem solving are carried out
matist one should always ask, what is it that one can do by the software (Säljö et al. 2006). Similar types of
differently if one knows something? ‘Grant an idea or a externalized cognition are now found in spell and
belief to be true’, he says, ‘what concrete difference will grammar checks, search engines, Global Positioning
its being true make in anyone’s actual life? How will the System (GPS) navigators, bookkeeping software, face
truth be realized?’What is it that you get in exchange for recognition devices and a range of similar resources
knowing something; what is in other words ‘truth’s used in various sectors of society. Within a few seconds,
cash-value’? (James 1907, p. 120). Dewey in his later the accountant can produce the sales figures or financial
writings explored what he referred to as a transactional status of a large company, and all kinds of analyses
view of knowing, in which the criteria of insight and involving a vast number of figures and categories can be
knowing are to be found in their consequences for the performed. The contribution of the human agent con-
person learning as well as for the world in which this cerns formulating the questions, instructing the soft-
knowing operates (Dewey & Bentley 1949). This per- ware to perform the desired operations and evaluating
formative nature of learning and knowing thus implies a the outcomes, while the algorithmic parts of the exer-
focus on what is new, relevant and productive, rather cise are taken care of by the technical partner in this col-
than merely on what is true in an absolute sense. laborative enterprise.
An interesting development that will be consequential
for learning, thus, concerns the rapidly increasing possi-
Technologies as partners in learning and knowing
bilities for interacting with external symbolic storages
But there is another element of this development that we that perform analytical functions. Information in the
are currently experiencing that is also worth mentioning social memory is not just easy to access, it is also search-
and which contributes to this performative turn in the able and analysable in ways that we have not seen
interpretation of learning. In print cultures, the external- before. Statistics software produces a range of descrip-
ization of human knowledge largely, although not tive, multimodal information as well as inferences about
exclusively, had the character of information. With the the significance of the values observed that the informed
digital technologies we see an increasing capacity to user can respond to and consider in terms of their impor-
externalize human cognitive functions, and this devel- tance. At a more general level, this potential of technolo-
opment will have implications for learning and for gies may be seen as an emerging ‘cascade of “mindware
the institutional definitions of learning. The classical upgrades” ’ (Clark 2003, p. 4), and to an increasing
example of this development is the minicalculator, extent, we have to accept that such mindwares are inte-
which appeared at the beginning of the 1970s. In this gral parts of our meaning-making capacities. An inter-
highly portable artefact, the externalization includes not esting feature of such tools is that they black-box many
just digits but also increasingly advanced modes of per- of the steps to solving problems or reasoning that we are
forming calculations and representing the results in used to engage in. The separate steps that go into per-
numbers and graphically. What is stored in the artefact forming calculations, organizing and analysing infor-
are algorithms and rules for performing calculations mation are no longer visible for the person. The basic
and modeling mathematical arguments and functions principles of double Italian bookkeeping, and the ana-
(Shaffer & Kaput 1999). In a similar manner, modern lytical powers that go into analysing the data organized
statistical computer software now performs a range of in the software as it operates, are not visible for the user.
operations at very little cognitive cost for the user. With We may of course be able to reconstruct the separate
the data organized in a database, the software can steps, but we would often not be able to remember all the
perform operations such as calculating means, standard details of the complex operations that go into our ana-
deviations, rank ordering the data and performing lytical practices. Those are black-boxed through the
various kinds of statistical tests. The output can be pre- powerful, user-friendly mindwares that we rely on.
sented in a range of formats numerically, as well as in Important elements of the transformations that digi-
graphic form. The conceptual knowledge about how to tization and technological development imply are
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