You are on page 1of 57

RICOH Americas Corporation Content ID# RFG035369

Product Support Guide


D027 / D029
Introduction
Model Type Color MFP
Launch Date 10/14/2008
D027 - V12YMM00001
S/N Configuration
D029 - V13YMM00001

Product Code D027 / D029

Brand/Model Name
Product Code Lanier Ricoh Savin Gestetner
D027 LD540C Aficio MP C4000 C4040 MP C4000
D029 LD550C Aficio MP C5000 C5050 MP C5000

Product Concept
Model D027 / D029 is designed to offer every feature
which is required for MFP in the general office, such as
Advanced DS function with network compatibility, latest
Security and management tools, various finishing
options including booklet finisher, hole punch unit. As
well as those advanced software function, Ricoh
refocused on the importance of MFP basic functions
such as Operational performance, friendly accessibility
and maintenance easiness. Model D027 / D029 will
bring a new standard to every office.

Ver.1.4 Page 1 of 57 7/15/2011

Subject to change without notice


Product Support Guide
D027 / D029
Order Number
Main Frame
Item Model Name EDP Code Notes
Gestetner MP C4000
Standard Mainframe
Lanier LD540C
414835 Configuration
Ricoh Aficio MP C4000
Printer Scanner
Savin C4040
Gestetner MP C4000SPF
Lanier LD540CSPF Printer / Scanner / Fax
414836
Ricoh Aficio MP C4000 SPF Version
Savin C4040SPF
Lanier LD540CG
Printer Scanner
Ricoh Aficio MP C4000G 414545
Government Version
Savin C4040G
Gestetner MP C5000
Standard Mainframe
Lanier LD550C
414837 Configuration
Ricoh Aficio MP C5000
Printer Scanner
Savin C5050
Gestetner MP C5000SPF
Lanier LD550CSPF Printer / Scanner / Fax
414838
Ricoh Aficio MP C5000 SPF Version
Savin C5050SPF
Lanier LD550CG
Printer Scanner
Ricoh Aficio MP C5000G 414546
Government Version
Savin C5050G
Note: Order Numbers are provided for reference purposes only. Please use your Sales Information Guide for proper
order numbers to insure you receive the correct branding emblem.

Options

EDP Lanier Product Common /


Item Description
Code ID Code Unique

PS3 for AT-C2 Type C5000 PostScript3 Unit Type C5000 414555 414555 D413-13 New

Scanner Accessibility Option Type


Scanner Accessibility Option 414676 414676 D423 New
C5000

Internal Shift Tray Internal Shift Tray SH3040 414719 414719 D388 New

USB2.0/SD Slot Type A USB2.0/SD Slot Type A 414678 414678 D422 New
Camera Direct Print Card Type G Camera Direct Print Card Type G 414708 414708 D413-04 New
2x550-Sheet Paper Feed Unit
2x550-Sheet Paper Feed Unit 415002 415002 D351 New
PB3040
Large Capacity Tray 2000 LCIT PB3050 415003 415003 D352 New

Large Capacity Tray 1200 LCIT RT3000 415005 415005 D353 New

Ver.1.4 Page 2 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
EDP Lanier Product Common /
Item Description
Code ID Code Unique

File Format Converter File Format Converter Type E 414007 414007 D377-04 Current

IEEE802.11a/g Interface Unit Type


IEEE802.11a/g 414008 414008 D377-01 Current
J

HDD Encryption Unit HDD Encryption Unit Type A 414021 414021 D377-16 Current

Copy Data Security Unit Copy Data Security Unit Type F 413985 413985 B829-07 Current

Gigabit Ethernet Gigabit Ethernet Board Type B 414204 414204 D377-21 Current

IEEE1284 IEEE1284 Interface Board Type A 411699 411699 B679 Current


2000-Sheet Booklet Finisher
2000-Sheet Booklet Finisher SR3020 413323 413323 B804 Current
SR3020
1000-Sheet Finisher SR790 1000-Sheet Finisher SR790 412730 412730 B408 Current

3,000-Sheet Finisher 3,000-Sheet Finisher SR3030 413325 413325 B805 Current

Hand Set Hand Set Type 1018 410781 410781 B433 Current

Bluetooth Bluetooth Interface Unit Type 3245 412866 412866 B826 Current

FAX SAF Memory Memory Unit Type B 32MB N/A N/A N/A Current

Key Counter Bracket Key Counter Bracket Type H 412552 412552 A674 Current

Punch Kit for US 2/3 hole Punch Unit Type 3260 NA 412209 412209 B702 Current
Optional Counter Interface Unit
Optional Counter Interface Unit 413012 413012 B870 Current
Type A
Bridge Unit Bridge Unit BU3030 414175 414175 D386 Current

DataOverwrite Security System DataOverwriteSecurity Unit Type H 414002 414002 D377-06 Current

G3 Interface Unit(Generic) G3 Interface Unit Type 5000 414706 414706 D393 Current
Fax Option(Generic) Fax Option Type C5000 414830 414830 N/A Current
Inner 1-Bin Tray Inner 1-Bin Tray BN3070 414718 414718 D414 New
FAC33 Cabinet Stand FAC33 Cabinet Stand 413762 413762 N/A Current

JAVA VM Card Java VM Card Type I 414710 414710 D430-01 New

Ver.1.4 Page 3 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
ARDF
Product
Destination Name Serial #
Code
Generic ARDF DF3010 B802-17 L9388000001

1000-Sheet Finisher
Destination Name Product Code Serial #
Generic SR790 B408-50 J1087904113

2000-Sheet Booklet Finisher


Destination Name Product Code Serial #
Generic Booklet Finisher SR3020 B804-57 L9687700229

3000-Sheet Finisher
Destination Name Product Code Serial #
Generic Finisher SR3030 B805-57 L96877xxxx

Bridge Unit
Product
Destination Name Serial #
Code
Generic Bridge Unit BU3030 D386-17 M8189200001

Ver.1.4 Page 4 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Supplies/Yields
SUPPLIES
Memo for
Ricoh Savin Lanier RLA only
New or D027/D029 Yield
Product Product Product Gestetner Packaging
Existing Name/Description (CTN)
Code Code Code Product
Code
Print Cartridge Black Type
N 841284 841284 841284 N/A 1 - 510g.Crtg. 23,000*
MP C5000/C5050/LD550C
Print Cartridge Yellow Type
N 841285 841285 841285 N/A 1 - 400g.Crtg. 17,000*
MP C5000/C5050/LD550C
Print Cartridge Magenta Type
N 841286 841286 841286 N/A 1 - 400g.Crtg. 17,000*
MP C5000/C5050/LD550C
Print Cartridge Cyan Type
N 841287 841287 841287 N/A 1 - 400g.Crtg. 17,000*
MP C5000/C5050/LD550C
Staple Type K for
E SR3030/SR3020 /SR790 410801 9858 410801 N/A 1 x 5,000/Ctn. 5,000
(Usual Staple)
Staple Refill Type K for
E SR3030/ SR3020/SR790 410802 9859 410802 N/A 3 x 5,000/Ctn. 15,000
(Usual Staple)
Staple Type L for SR3020
E 411240 9885 4800091 N/A 1 x 2,000/Ctn. 2,000
(Saddle Stitch)
Staple Refill Type L for SR3020
E 411241 9886 4800092 N/A 4 x 2,000/Ctn. 8,000
(Saddle Stitch)
160008
E Marker Type 30 334049 4910245 N/A 4 - Markers/Box 12,000
9
NOTE: *A4, 6% chart is used to measure the above yield. Storage period for toner is max. 1 year.
NOTE: ** Part Number

Ver.1.4 Page 5 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Option Compatibility
Option Interchangeability
Item Product Name Comment
Platen Cover Common with B202,
Platen Cover
Type 3800C B230/B222, D023 / D025
ARDF ARDF DF3010 Common with D019
Original Feeding ADF handle Common with D013, D019,
Accessibility handle
type A D023 / D025
Scanner Accessibility Scanner Accessibility
New Item
Option Option Type C5000
Paper Feed Unit Common with D019,D023 /
2-Tray Paper Bank
PB3040 D025
Common with D019,D023 /
Paper Feeding LCT (2000 sheets) LCIT PB3050
D025
Side LCT Common with D019,D023 /
LCIT RT3000
(1,200 sheets) D025
Required to attach finisher
Paper Transfer Bridge Unit Bridge Unit BU3030 Common with D019, D023 /
D025
Common with B025, D013,
1000 sheets Finisher SR790 B156, B264, D019, B230, D023
/ D025
2000 sheets Booklet Booklet Finisher
Common with D019,B222
Finisher SR3020
Finishing 3000 sheets Finisher Finisher SR3030 Common with D019,B222
1 Bin Tray 1 Bin Tray BN3070 New Item
Internal Shift Tray
Shift Tray New item
SH3040
Punch Unit
Punch Unit for NA(3/2) Common with D019,B222
Type 3260 NA 3/2
Fax Option Type
FAX Unit New Item
C5000
G3 Interface Unit Type
G3 Unit New Item
C5000
FAX Memory Unit Type B
FAX SAF Memory Common with B230, B222
32MB
Hand Set Type
Handset Common with B230, B222
1018
Memory Unit Type B
Fax Stamp Ink Common with B230, B222
32MB
New Item
PostScript3 Unit Type
PostScript3 Required to use PDF Direct
C5000
Printer Option Print Function
Camera Direct Print
PictBridge Option New Item
Card Type G
IEEE 802.11a/g
Common with
Wireless LAN Interface Interface Unit
Network Option D014/D019/D013/D023 / D025
Type J

Ver.1.4 Page 6 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Item Product Name Comment
IEEE 1284 Common with B222/D023 /
IEEE1284 Interface
Interface Board Type A D025
Gigabit Ethernet Type Common with D014/D023 /
Gigabit Ethernet
B D025
Bluetooth Interface Unit Common with B230/D023 /
Bluetooth
Type 3245 D025
HDD Data Data Overwrite
Common with D014, D027 /
Overwrite Security Unit
D029
Security Unit Type H
Copy Data
Security Copy Data Common with D014, D027 /
Security Unit
Security Unit D029
Type F
HDD Encryption Unit Common with
HDD Encryption Unit
Type A B264/B025/D014
JAVA VM Card VM Card Type I New Item
Browser Unit Browser Unit Type E New Item
Optional Counter
Optional Counter Interface Common with B230/B222
Interface Unit Type A
Key Counter
Key Counter Bracket Common with B230/B222
Bracket Type H
Others
New Item, required for Scan to
USB2.0/SD Slot Type
USB2.0/SD Slot USB/SD feature
A
Common with D023 / D025
Common with
FILE FORMAT
File Format Converter D014/D019/D013/D023 / D025
CONVERTER TYPE E

Option Correlation Interchangeability


If You Purchase You Must Install You Cannot Install
ARDF - Platen Cover
Platen Cover - ARDF
Accessibility handle ARDF Platen Cover
Scanner accessibility option ARDF Platen Cover
1 Bin Tray - -
2000 Sheet Booklet Finisher or
Bridge Unit 3000 Sheet Finisher Shift Tray
or 1000 Sheet Finisher
2000 Sheet Booklet Finisher,
Shift Tray - 3000 Sheet Finisher,
1000 Sheet Finisher, Bridge Unit
2 tray Paper Bank - LCT, FAC33 Cabinet Stand
2 tray Paper Bank, FAC33 Cabinet
LCT (2000 sheets) -
Stand
FAC33 Cabinet Stand 2-Tray Paper Bank, LCT, Side LCT
2 tray Paper Bank
Side LCT (1200 sheets) or -
LCT
Bridge Unit 3000 Sheet Finisher
2000 Sheet Booklet Finisher
and 1000 Sheet Finisher

Ver.1.4 Page 7 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
If You Purchase You Must Install You Cannot Install
2 tray Paper Bank Shift Tray
or
LCT
Or
FAC33 Cabinet Stand
Bridge Unit
and 2000 Sheet Booklet Finisher
3000 Sheet Finisher 2 tray Paper Bank 1000 Sheet Finisher
or Shift Tray
LCT
Bridge Unit
and
2 tray Paper Bank 2000 Sheet Booklet Finisher
1000 Sheet Finisher or 3000 Sheet Finisher
LCT Shift Tray
Or
FAC33 Cabinet Stand
2000 Sheet Booklet Finisher
Punch Unit or -
3000 Sheets Finisher
G3 Unit Fax Option Type C5000 -
SAF 32MB Memory Fax Option Type C5000 -
Handset Fax Option Type C5000 -
IEEE1284
Bluetooth (*1)
IEEE802.11a/g,

Bluetooth
IEEE 1284 (*1)
IEEE802.11a/g,

Bluetooth
IEEE 802.11a/g (*1)(*2)
IEEE 1284

Gigabit Ethernet (*4) -

PictBridge Option - (*3)

USB2.0/SD Slot - (*3)

<Notes>
Following options have no limitation to install other options; PostScript3, File format Converter, Key
Counter Bracket, Optional Counter Interface, Java VM Card.
(*1) IEEE1284, Bluetooth, IEEE802.11a/g, : 1 out of 3 can be installed.
(*2) NIC and Wireless LAN I/F cannot be used at the same time.

Ver.1.4 Page 8 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029 rd
(*3) Standard USB2.0 Host I/F has 2 ports available for PictBridge Option, USB2.0/SD Slot and 3 vendor
IC card reader for authentication (local solution). Only 2 out of above 3 can be installed at the same time.
(*4) NIC and Gigabit Ethernet cannot be used at the same time.

Branding Information
Branding is required as the machines are shipped as a generic version.
Ricoh version machines: You must attach the model label (provided) to the front cover.
Savin/Lanier: You must attach the model label (provided) to the front cover and set the Plug and Play name with
SP 5-907.

Configuration
Mainframe Configuration

Ver.1.4 Page 9 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

MFP Options

MFP Option Board Slot / SD Card Assignments

I/F Card Slot A

SD Card Slots

I/F Card Slot B

USB (print)
Fax Option
Ethernet

USB Host Interface

[A] Controller Box

Ver.1.4 Page 10 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

Feature Comparison To Previous Version


Improved Productivity
The productivity of D027 / D029 is much superior to the competitors.
st
-Improved 1 copy output time
-High speed color output up to 40cpm (D027) and 50cpm (D029)
-Shorter warm up time and recovery time from Off/Sleep mode
-Shorter cycle down time than our current models

Improved Image quality


The maximum print dpi has been increased to 1200 dpi from 600 dpi for improved image quality output.

Enhanced Scanning Features


Scan to USB/SD
From the D023 / D025 / D027 / D029 models, we will newly introduce the Scan to USB/SD option. By using this option,
users will be able to scan their original documents and save the documents in electronic format into an SD card and/or
USB memory devices.

WS-Scanner
WS-Scanner is a new feature that will be compatible with the WSD (Web Services for Devices) specifications introduced
with the Microsoft Windows Vista.

Enhanced Faxing Features


Detection of blank documents
This feature will notify users when documents are placed upside down during the faxing procedure.
Selections can be made to select the method of confirming the documents by either using the thumbnail preview features
or by setting the devices so that it will automatically detect the white-out pages and alert the user.

Prevention of wrong transmission


There are basically two features that will help to prevent wrong transmission of fax documents.
The first feature will display the fax destination address after the user has pressed the Start button to send their
documents. After double-checking the destination address, the fax will be sent out when the user presses the Start
button for the second time.
The second feature will prompt the user to directly input the fax destination address twice. If the numbers entered do not
match, the machine will not send out the fax.
These features will allow the opportunity for the user to double-check their send to- address to minimize the chances of
sending out faxes to the wrong destination.

Ver.1.4 Page 11 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Installation
Installation Requirements
Temperature Range: 10 C to 32 C (50 F to 89.6 F)
Humidity Range: 15% to 80% RH
Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight)
Ventilation: 3 times/hr/person
3 3
Ambient Dust: Less than 0.075 mg/m (2.0 x 10-6oz/yd )
Avoid areas exposed to sudden temperature changes:
Areas directly exposed to cool air from an air conditioner.
Areas directly exposed to heat from a heater.
Do not place machine where it will be exposed to corrosive gas or vapor.
Do not install the machine at any location over 2,500m(8,200 ft.) above sea level.
Place the machine on a strong and level base. Inclination on any side should be no more than 5mm (0.2”)
Do not place the machine where it may be subject to strong vibrations.
Machine level Front to back: within 5mm (0.2”) of level
Right to left: within 5mm (0.2”) of level

Power Requirements
Input voltage level: 110 - 120 V, 60Hz:12A
Do not place anything on power cord.
The required wall outlet is a NEMA 5-15R (receptacle)

Space

A (Left) Over 100 mm (3.9")


B (Rear) Over 100 mm (3.9")
C (Right) Over 550 mm (21.7")
D (Front) Over 750 mm (29.5")
The recommended 750 mm (30”) front space is sufficient to
allow the paper tray to be pulled out. Additional the front
space is required to allow operators to stand at the front of
the machine.

Foot Print

26.4x26.7x30”(Standard)
26.4x26.7x40.2” (with 2-Tray Paper Bank, , LCT, or FAC33 Cabinet Stand)

Ver.1.4 Page 12 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Power Consumption / Noise Emission

Sound Noise Level


Mainframe only [LWA:dB(A)]
Stand-by D027/D029:
Less than 40 dB
Copying D027: Less than 70 dB
D029: Less than 72 dB

Complete System LWA:dB(A)]


Stand-by D027: Less than 49 dB
D029: Less than 52 dB
Copying D027: Less than 74 dB
D029: Less than 76 dB

Sound Pressure Level


Mainframe only[LpA:dB(A)]
Stand-by D027/D029:
Less than 34 dB
Copying D027: Less than 64 dB
D029: Less than 66 dB

Complete System[LpA:dB(A)]
Copying D027: Less than 68 dB
D029: Less than 70 dB

Ozone/ Dust / Styrene / TVOC / Benzene Emission Level (Target)


3
Target (mg/m )
Ozone Emission 1.5mg/h or Less
Dust 3.75mg/h or Less
Styrene Emission 1mg/ h or Less
TVOC (*) Printing: 10mg/ h or Less
Warm up: 2mg/ h or Less
Benzene 0.05mg/ h or Less
(*) TVOC: Total Volatile Organic Compounds

Ver.1.4 Page 13 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

Identification of Plastic Components

All plastic components for model D027 / D029 which weight more than 25g are identified in accordance with DIN548490
and ISO 11469.

Environmental Regulation

BAM Energy Star


Target Yes Yes

Power Consumption
Please note these are targeted value only. Please refer to “Product Environment Information” for actual data.
Power
Auto Switch Recovery Time
Consumption
Auto Off Timer 2.5W Default: D027: Around 50 sec.
D027/d 60min. (EU:45min.) D029: Around 55 sec.
1min. -240min.
Energy Saver TBA Default: D027/D029: Around 20
Timer D027/d 15min. sec.
1min. -240min
Panel Off Timer TBA Default: 1min. D027/D029: 3sec. or 10
10sec. –999sec. sec. can be selected

Ver.1.4 Page 14 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Installation Times
Mainframe: 30 minutes
Peripherals:
Installation Time Installation Time
Peripherals Peripherals
(minutes) (minutes)
ARDF 15 USB/SD Slot 10
2-Tray Paper Feed unit 10 PostScript3 5
LCT (2000 sheet) 10 PictBridge 5
LCT (1200 sheet) 10 IEEE802.11a/g 5
1 bin Tray 10 Bluetooth 5
Shift Tray 10 Gigabit Ethernet 5
Bridge Unit r 10 IEEE 1284 5
1000-Sheet Finisher 15 File Format Converter 10
2000-Sheet Booklet Data Overwrite Security
15 10
Finisher Unit
3000-Sheet Finisher 15 Copy Data Security Unit 10
Punch Unit 15 HDD Encryption Unit 5
FAX Option 15

Storage/Transportation
D027 / D029 Storage Transportation
-30 ~ 40 C -30 ~ 50 C
Less than 80% RH 15% ~ 95% RH
Storage Period: Max Stack: 2 cartons
Max: 12 months
Max Stack: 3 cartons
Print Cartridge 50 C or less Other condition is same as storage
(Do not leave under 36 ~ 40 C
over one month or under 50 C
over 12 hours)
Avoid direct sunlight
15% ~ 80% RH
Storage period: Max 12 months
Stack Max: 8 Cartons

Ver.1.4 Page 15 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Parts / Special Tools / Maintenance
PM Parts / Yields
PM Parts
Listed PM part items and their part numbers are based on the machines produced at the time this document was issued.
Please refer to Technical Service Bulletins for the most updated information.

Mainframe: D027/D029
Unique/Common
U: Unique for this model
C: Common with listed model
PM
Q’ty/ Unique or
Part Number Description Interval
Unit Common
(Prints)
PCU
D0292250 Drum Unit - Bk 1 120k U (Note 1)
D0292251 Drum Unit -CMY 1 120k U (Note 1)
D0239640 Developer- Bk 1 240k U (Note 1)
D0293015 Development Unit - Bk 1 480k U (Note 1)
D0293025 Development Unit - M 1 480k U (Note 1 and 3)
D0293035 Development Unit - C 1 480k U (Note 1 and 3)
D0293045 Development Unit - Y 1 480k U (Note 1 and 3)
D0239670 Developer - M 1 240k U (Note 1 and 3)
D0239660 Developer - C 1 240k U (Note 1 and 3)
D0239680 Developer - Y 1 240k U (Note 1 and 3)
Transfer
D0296027 Image Transfer Cleaning Unit 1 240k U (Note 1)
D0256202 Paper Transfer Roller Unit 1 360k U (Note 1)
D0296010 Image Transfer Unit 1 600k U (Note 4)
Fusing
AE010068 Fusing Roller 1 240k U
AE030072 BALL BEARING:DIA12XDIA21X5 2 240k U (Note 1)
AE020171 Pressure Roller 1 240k U
AE030074 BALL BEARING:DIA17XDIA26X5 2 240k U (Note 1)
D0294169 Fusing Cleaning Felt 1 240k U
Other
D0296509 Waste Toner Bottle (Note 2) 1 120k U (Note 1)
B2231348 Dust Filter 2 120k C (B230/B222)
NOTE 1: These items are common with D023 / D025.

NOTE 2: This item is also user-replaceable.

NOTE 3: The color development units and color developer are treated as EM parts, as the actual yield of these units depends on the actual
color ratio.

NOTE 4: The ITB is also an EM parts, as its expexted yield is relatively long

NOTE 5: The yield figures in the above table are based on the following conditions:
A4 (LT) long-edge feed
5% image coverage ratio
Color ratio: 30%

Ver.1.4 Page 16 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
4 print/job

Peripherals: None

ADF: B802
Q’ty Interval Unique or
Part Number Description
/Unit (Originals) Common
A8061295 Paper Feed Belt 1 120k C (B222)
B8024361 Pick-up Roller 1 120k C (B222)
A8592241 Reverse Roller 1 120k C (B222)
Due to their durability and extended service life, the paper feed belt, pick-up roller, and reverse roller are treated as EM
parts.

Special Tools & Lubricants

Tool List
The following special tools should be prepared for maintenance of the new model in the field:
Unique or Common:
U: Unique for this model
C: Common with listed model
Item Part Number Description Q’ty Unique or Common
1 B6455010 SD Card 1 C (General)
2 B6456705 PCMCIA Card Adapter 1 C (General)
3 B6456820 USB Reader/Writer 1 C (General)
4 VSSM9000 Digital Multimeter – FLUKE87 1 C (General)
5 G021 9350 Loop-back Connector – Parallel 1 C (General)
6 C401 9503 20X Magnification Scope 1 C (General)
7 A2579300 Grease Barrierta – S552R 1 C (General)
8 52039502 Silicon Grease G-501 1 C (General)
9 A0929503 C4 Color Test Chart (3 pcs/set) 1 C (General)
10 A1849501 Scanner Positioning Pin (2pcs/set) 2 C (General)
11 B6795100 Plug - IEEE1284 Type C 1 C (General)
12 B1329700 Lubricant Powder 1 C (B132)
Ricoh System Information Tool (Support Tool Version 2)
- Basic version
13 - Mail version General
- Rlogtool
(for use with GW controller)
Loop-back Connector – Parallel (item 5) requires Plug - IEEE1284 Type C (item 11).

Ver.1.4 Page 17 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

Target Reliability
Items Model D027 Model D029
ACV 10K/Monnth 15K/Month
Max CV 50k/Month
Color ratio 30% 30%
PM Interval 120k

* The figures above are calculated based on the following:


PM is regularly performed.
Recommended paper types are used.
The machine is installed under operable environmental conditions.
Regarding the reliability information for the full system, refer to the maintenance timetable in section 6, “Service Time
Estimations” below.
Specifications / Documentation
(Remarks: SEF: short-edge feed, LEF: long-edge feed)
Mainframe
Configuration: Desk Top
Original scanning: One-dimensional solid scanning through CCD
Copy process: Dry electrostatic transfer system
Development: Dry two-component magnetic brush development system
Fusing: IH Roller fusing system
Original Type: Sheet / Book / Object
Original Size: Max: 11”x17”(DLT) / A3 / 297x432mm
Thickness of Original: Less than 30mm / Less than 5kg (A4/LT)
1200dpi *only twain driver
Scan Resolution:
600dpi / 400dpi / 300dpi / 200dpi / 100dpi
Copy: 600dpi /4bit,
Copy/Print Resolution: Print: 1200dpi/1bit,
600dpi/4bit, 2bit, 1bit
Max Image-able Area: 11”x17” / 297x432mm
st A4 LEF, 11”x8 ½ “ (LT) LEF
1 Paper Tray
(A5 LEF and B5 LEF are able to set by using SP mode.)
A3 SEF, B4 SEF, A4 LEF/SEF,
B5 SEF/LEF, A5 LEF,
11”x17”(DLT) SEF, 8 ½”x14” (LG) SEF,
Recommended
nd 8 ½”x13” (Foolscap) SEF, 8 ½”x11” (LT) LEF/SEF,
Paper Size: 2 Paper Tray,
8¼”x14” (Government LG), 8 ¼”x13” (Folio) SEF,
Paper Bank
8”x13”(F/GL), 8”x10” (Eng Quatro)
Feed
7 ¼”x10 ½” (Executive) SEF/LEF, 11”x15” SEF, 10”x14” SEF,
Envelopes
<Custom Size Paper>
Width: 182-297mm, Length: 148-432mm *1

Ver.1.4 Page 18 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
A3 SEF, B4 SEF, A4 LEF/SEF,
B5 SEF/LEF, A5 LEF/SEF, A6 SEF,
11”x17”(DLT) SEF, 8 ½”x14” (LG) SEF,
8 ½”x13” (Foolscap) SEF, 8 ½”x11” (LT) LEF/SEF,
8¼”x14” (Government LG), 8 ¼”x13” (Folio) SEF,
Bypass Tray
8”x13”(F/GL), 8”x10” (Eng Quatro)
Feed
7 ¼”x10½” (Executive) SEF/LEF, 5½”x8½” (HLT) SEF
12”x18” SEF, 11”x15” SEF, 10”x14” SEF, Envelopes

<Custom Size Paper>


Width: 90-305mm, Length: 148-600mm
LCT A4 LEF, 8 ½”x11” (LT) LEF
Side LCT A4 LEF, B5 LEF, 8 ½”x11” (LT) LEF
<US model>
Exposure
11”x17”(DLT) SEF, 8 ½”x14” (LG) SEF,
Glass
8 ½”x11” (LT) LEF/SEF,
Auto Original Size
<US model>
Detection:
A3 SEF, A4 LEF/SEF, 11”x17”(DLT) SEF,
ARDF
8 ½”x14” (LG) SEF, 8 ½”x11” (LT) LEF/SEF, 5 ½”x8 ½” (HLT)
LEF/SEF, 10“x14“ (Executive)SEF, 7 ¼”x10 ½” (Executive) SEF
2
Standard Tray 16-68lbs / 60-256 g/ m
2
Bypass Tray 16-68lbs / 60-256 g/ m
Paper Weight: *2 2
Paper Bank 16-68lbs / 60-256 g/ m
2
Duplex Unit 16-45lbs / 60-169 g/m
FC: 40cpm / BW: 40cpm (LT/A4 LEF)
FC: 20cpm / BW: 20cpm (DLT/A3)
FC: 44cpm / BW: 44cpm (B5/A5 LEF)
FC: 24cpm / BW: 24cpm (B4)
D027
FC: 25cpm / BW: 25cpm (LG)
Thick Paper(105gsm-169gsm) : 25cpm
OHP / Thick Paper(over105gsm) / 1200dpi printing
Copy Speed : 17.5cpm (LT/A4 LEF, FC/BW)
(ARDF 1to1) FC: 50cpm / BW: 50cpm (LT/A4 LEF)
FC: 25cpm / BW: 25cpm (DLT/A3)
FC: 55cpm / BW: 55cpm (B5/A5 LEF)
FC: 31cpm / BW: 31cpm (B4)
D029
FC: 31cpm / BW: 31cpm (LG)
Thick Paper(105gsm-169gsm) : 25cpm
OHP / Thick Paper(over169gsm) / 1200dpi printing
: 17.5cpm (LT/A4 LEF, FC/BW)
Copying Speed D027 FC: 40cpm /BW: 40cpm (LT/A4 LEF)
(Simplex to
duplex) D029 FC: 50cpm /BW: 50cpm (LT/A4 LEF)
st
1 Copy Time : D027 FC: 6.5sec. / BW: 3.9sec.
(LT/A4 LEF/from
st
1 tray) D029 FC: 5.9sec. / BW: 3.5sec.
Warm-up Time: US model D027: 34 sec.
(120V) D029: 51 sec.
Multiple Copying: Up to 999copies
7 Reduction & 5 Enlargement
Reproduction
US Model 400%, 200%, 155%, 129%, 121%, 100%, 93%, 85%, 78%, 73%,
Ratio:
65%, 50%, 25%

Ver.1.4 Page 19 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Zoom: From 25% to 400% in 1% step
550sheet x 2trays
Standard
Bypass Tray: 100sheets (less than 10mm)
Paper Bank Unit: 550sheet x 2 trays
Or
Paper Feeding
Option LCT: 1,000sheet x 2
Capacity:
2
(by 80g/m paper)
Side LCT: 1.200 sheets
Max. Paper
Feeding 4,400 sheets (with LCT, side LCT)
Capacity
Standard Face Down: 500sheets
1 Bin Tray: 125 sheets
Or
Shift Sort Tray: 250 sheets (Larger than A4/LT)

Paper Output Option 1000 sheets Finisher: 1000 + 250 sheets


Capacity: Or
2
(by 80g/m paper) Booklet Finisher: 2,000 + 250 sheets
Or
Booklet Finisher: 3,000 + 250 sheets
Max. Paper
3,625 sheets (with standard 250 sheets + 3,000 sheets Finisher +
Output
1 Bin tray)
Capacity
Power Source: US model 120V 60Hz
US model: 1,500W
Max. Power Consumption:
(Full Configuration)
Standard Tray: 5 Levels (0%, 10%, 30%, 70%, 100%)
Bypass: 2 Levels (Exist, Not exist)
Paper Volume Indicator: Paper Bank Unit: 5 Levels (0%, 10%, 30%, 70%, 100%)
LCT: Right Side Tray: 5 Levels (0%, 6%, 32%, 67%, 100%)
Left Side Tray: 4 Levels (0%, 30%, 67%, 100%)
Dimension: 670 x 677 x 760mm (Standard)
(Width x Depth x Height) 670 x 677 x 1,020mm (with 2-Tray Paper Bank)
Machine Weight: Less than 130kg (with ARDF)
NRS: Option
Counterfeit Prevention: Bill Recognition Function & Invisible Marking Function
Counter: Electronic counter & Mechanical counter x0(service option)
*1 If the length is longer than 420mm, the width must be less than or equal to 279.4mm.
*2 When using thin paper (52 g/m2-59 g/m2), select Thin Paper mode

Ver.1.4 Page 20 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

Paper Productivity
Paper
Model Mode BK CPM FC CPM
Thickness(gsm)
Thin Paper* -52-59 40 40
Plain Paper -81 40 40
Middle Thick -105 40 40
Thick Paper 1 -169 25 25
D027
Thick Paper 2 -220 17.5 17.5
Thick Paper 3 -256 17.5 17.5
OHP, 1200dpi printing
- 17.5 17.5
High gloss paper
Thin Paper*1 - 50 50
Plain Paper -81 50 50
Middle Thick -105 50 50
Thick Paper 1 -169 25 25
D029
Thick Paper 2 -220 17.5 17.5
Thick Paper 3 -256 17.5 17.5
OHP, 1200dpi printing
- 17.5 17.5
High gloss paper

Ver.1.4 Page 21 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

Enhanced Features
Auto Density Selection
Image Density:
Manual: 9 levels
Default = Black & White Mode
Auto Color Selection (ACS)
Full Color
Black & White
Single Color (Default: not indicated)
Color Mode:
Preset: 12 colors x4 Density (Default = Red),
User color: 15 colors x4 Density
Two Color (Default: not indicated)
- Black and Other Color
- Red and Black
Default = Auto Text & Photo Separation
(Printed/Glossy/Copied)
Auto Text & Photo Separation (Printed/Glossy/Copied)
Photo (Printed/Glossy/Copied)
Copy Mode:
Text
Map
Pale
Generation
Default = Auto Paper Selection (APS)
Auto Paper Selection (APS)
st
1 Tray
nd
Paper Selection: 2 Tray
rd
3 Tray (with Paper Bank)
th
4 Tray (with Paper Bank)
Bypass Tray
Plain Paper (No Display Paper Type), Recycle Paper, Special
Paper 1-3, Color Paper, Letterhead, Cardstock, Preprinted
Paper, Bond Paper
Standard
Tray1: High-gloss coated paper
Tray
Tray2: Envelope, Coated, High-gloss coated paper
[Thickness]
Paper Type
Thin Paper, Normal Paper, Thick Paper 1, Thick Paper 2,
Display:
Thick Paper 3
Plain Paper (No Display Paper Type), Recycle Paper, Special
Paper 1-3, Color Paper, Letterhead, Cardstock, Label Paper,
Paper Bank Unit, Preprinted Paper, Bond Paper, Plain Paper Backside
LCT [Thickness]
Thin Paper, Normal Paper, Thick Paper 1, Thick Paper 2,
Thick Paper 3

Ver.1.4 Page 22 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
[Paper Type]
Normal Paper (No Display Paper Type), Recycle Paper,
Special Paper 1-3, Color Paper, Letterhead, Cardstock, Label
Paper, OHP, Preprinted Paper, Bond Paper, Envelope,
Bypass Tray
Coated, High-gloss coated paper
[Thickness]
Thin Paper, Normal Paper, Thick Paper 1, Thick Paper
2,Thick Paper 3
Auto Tray Switch: Yes
Auto Magnification Selection (AMS)
Preset Reduce / Enlarge
Zoom (25%-400% 1% step)
Reduce / Enlarge: Size Magnification
Directional Magnification (%)
Directional Size Magnification (Inch/mm)
Full Image Copy (93% & Centering)
1 sided to 2 sided
2 sided to 2 sided (with ARDF)
Duplex:
Book to 2sided
Front and back to 2sided
Booklet Yes
Book
Magazine Yes
Book to simplex Yes
Series 2 sided original to
Yes
simplex (with ARDF)
2 into 1 simplex
4 into 1 simplex
Book / Series / 8 into 1 simplex
Combine: 1 duplex into 1 simplex
2 duplex into 1 simplex
4 duplex into 1 simplex
Combine Yes
4 into 1 duplex
8 into 1 duplex
16 into 1 duplex
2 duplex into 1 duplex
4 duplex into 1 duplex
8 duplex into 1 duplex
Centering: Yes
Cornering: No
1mm step (0-30mm)
Margin Adjustment: Default = Front page: 5mm left
Back page: 5mm right
1mm step (2-99mm)
Shift / Erase / Margin Adjustment: Erase Center:
Default = 10mm
1mm step (2-99mm)
Erase Border:
Default = 10mm
1mm step (2-99mm)
Erase Center / Border: Default = Center: 10mm,
Border: 10mm
Front Cover Copy or Blank (Default = Copy)
Cover Sheet / Chapter / Front & Back Cover Copy or Blank (Default = Copy)
Slip Sheets: Chapter Yes (Up to 20 chapters)
Slip Sheets Yes
Ver.1.4 Page 23 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
OHP slip sheets Yes
Image Rotation: Yes (A4/LT and B5 Size)
With
w/o Finisher
Finisher
Electronic Sort (w/o
Electronic Sort: Yes Yes
shift)
Rotate Sort Yes Yes
Shift Sort Yes No
Electronic Stack: Yes
Stapling: Yes (with Finisher)
Yes (Finisher Option)
Punch:
NA: 3 or 2 holes
Color Conversion: Yes
Color Creation Color Erase: Yes
Color Background: Yes
Editing Repeat: Yes
Function:
Double Copy: Yes
Image Creation
Mirror: Yes
Positive / Negative: Yes
Yes (8 Stamps / 2 sizes /
Stamp (Preset):
RGBCMYK 7colors)
Yes (5 Stamps can be registered /
Stamp / Numbering: User Stamp:
RGBCMYK)
Date Stamp: Yes (6 styles/ RGBCMYK)
Page Number: Yes (7 styles / RGBCMYK)
Color Balance Adjustment
Image
Color Adjustment Color Balance Program
Adjustment:
Auto Color Calibration (ACC)

Sharp / Soft: 7 levels


Contrast: 9 levels
Background Density Adjustment: 9 levels
Image Adjustment: Under Color Removal (UCR) Adjustment: 9 levels
Auto Color Selection Sensitivity Adjustment: 5 levels
Text & Photo Separation Sensitivity Adjustment: 9 levels
Color Erase Sensitivity Adjustment: 5 levels
Program: 10 programs
User Code: 8 digits / 500 user codes
Interrupt Copy: Yes
Auto Start: Yes
Job Preset: Yes (8 job)
Sample Copy: Yes
Simplified Display Yes
Login/Logout Button Yes
Logging Data Print out Yes
NRS Option Yes
Document Server: Yes
Auto Off Timer: Yes (US model: 60min
Energy Saver Timer: Yes (Default: 15min. / 1-240min)
Panel Off Timer: Yes (Default: 1min. / 10sec. -240min.)
System Reset Timer: Yes (Default: 60sec. / 10-999sec.)
Ver.1.4 Page 24 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

Options

ARDF “ARDF DF3010”


5 ½”x 8 ½ ” LEF/SEF(HLT) – 11”x17”(DLT) / B6 LEF/SEF - A3
Vertical: 5.1”-11.7” / 128-297mm
Simplex
Original Size Horizontal: 5.1”-49.6” / 128-1,260mm
(5.1”-17.0” / 128-432mm for copy & scanner function)
Duplex 5 ½”x 8 ½ ” LEF/SEF – 11”x17” / A5 LEF/SEF - A3
2
Simplex 10-34lbs Bond/ 40-128g/m
Original Weight: 2
Duplex 14-34lbs Bond/ 52-128g/m
2
Stack Capacity: 100 sheets with 22lbs / 81.4g/m paper or Less than 12mm
Power Consumption: Less than 60 W
Dimensions (WxDxH): 22.5”x20.5”x5.4” / 570x520x135mm
Weight: Less than 26.5lbs / Less than 12kg

Paper Bank Unit “Paper Feed Unit PB3040”


Paper Size: A5 LEF – 11”x17”(DLT) / A3
2 2
Paper Weight: 16-68lbs / 60-256g/m *169-256 g/m :paper type is limited
2
Paper Capacity 1,100sheets(550 sheets x 2 trays with 80g/m paper)
Power Consumption: Less than 60W (Power is supplied from mainframe)
Dimensions (WxDxH): 22.8”x24.4”x10.2” / 580 x 620 x 260mm
Weight: Less than 57lbs / Less than 26kg

LCT “LCIT PB3050”


Paper Size: 8 ½”x11” LEF (LT)/ A4 LEF
2 2
Paper Weight: 16-68lbs / 60-256g/m *169-256 g/m :paper type is limited
2
Paper Capacity 2,000 sheets (1,000 sheets x 2 with 80g/m paper)
Power Consumption: Less than 55W (Power is supplied from mainframe)
Dimensions (WxDxH): 22.8”x24.4”x10.2” / 580 x 620 x 260mm
Weight: Less than 57lbs / Less than 26kg

Ver.1.4 Page 25 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Side LCT “LCIT RT3000”
Paper Size: 8 ½”x11” LEF (LT)/ A4 LEF / B5 LEF
2 2
Paper Weight: 16-57.5lbs / 60-216g/m *169-216 g/m :paper type is limited
2
Paper Capacity 1,200 sheets (80g/m paper)
Power Consumption: Less than 50W (Power is supplied from mainframe)
Dimensions (WxDxH): 13.7”x21.3”x11.4” / 348 x 540 x 290mm
Weight: Less than 14kg

2000 Sheets Booklet Finisher “Booklet Finisher SR3020”


5 ½”x8 ½”LEF/SEF(HLT) – 11”x17” (DLT), 12”x18”
Proof Tray
A6 SEF, B6SEF, A5SEF/LEF – A3 SEF
Paper Size:
5 ½”x8 ½”LEF/SEF(HLT) – 11”x17”(DLT), 12”x18”
Shift Tray
A6 SEF, B6SEF, A5SEF/LEF – A3 SEF
2
Proof Tray 52-163g/m / 14-43lbs Bond
Paper Weight: 2
Shift Tray 52-256g/m / 14-68lbs Bond
2
250 sheets (A4 / 8 ½”x11” or smaller / 80g/m / 20 lbs)
Proof Tray 2
50 sheets (B4 / 8 ½”x14” or larger / 80g/m / 20lbs)
2000 sheets (A4 LEF/ 8 ½”x11” (LT) LEF)
1000 sheets (B5, B4SEF, A4 SEF, A3 SEF, LT SEF, LG, DLT
Shift Tray SEF, 12”x18”)
500 sheets (A5LEF)
100 sheets (A6 SEF, A5 SEF, B6 SEF, HLT LEF/SEF)
LT LEF, A4 LEF: 40 – 150 sets (50 – 13 sheets/set)
150 sets (2 – 12 sheets/set)
Stack Normal Staple
LT SEF, B5, A4 SEF: 20 - 100 sets (50 - 10 sheets/set)
Capacity: Sort
100 sets ( 2 – 9 sheets/set)
LG, DLT, B4, A3: 33 - 100 sets (30 – 10 sheets/set)
100 sets ( 9 – 2 sheets/set)
30 sets ( 2 - 5 sheets/set, all size for saddle stitch)
Saddle Stitch
15 sets ( 6 - 10 sheets/set, all size for saddle stitch)
Staple Sort
10 sets (11 - 15 sheets/set, all size for saddle stitch)
Mixed Size 50 sets (2-30 sheets/set)
Combination(A3 SEF and A4 LEF), (B4 SEF and B5 LEF), (DL
SEF and LT LEF)
[Single Size]
2
50 sheets (A4 / 8 ½”x11” (LT)or smaller / 80g/m / 20 lbs)
2
30 sheets (B4 / 8 ½”x14”(LG) or larger / 80g/m / 20lbs)
Normal Staple
Staple [Mixed Size]
Capacity: 30 sheets(A4 LEF and A3), (B5 LEF and B4), (LT LEF and
DLT)
2
Saddle Stitch 15 sheets (80g/m / 20 lbs)
Staple

Staple Paper 8 ½”x11” (LT) – 11”x17”(DLT), 12” x 18”


Normal Staple
Size: B5 LEF/SEF – A3 SEF

Ver.1.4 Page 26 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Saddle Stitch 8 ½”x11” (LT) SEF, 8 ½”x14” (LG), 11”x17”(DLT) SEF, 12x18”,
Staple B5 SEF, A4 SEF, B4 SEF, A3 SEF
2
17-24lbs Bond/ 64-90g/m ,
Normal Staple 2)
Staple Paper 2 cover sheets/set(163g/m available
2
Weight: Saddle Stitch 17-24lbs Bond/ 64-90g/m ,
2
Staple 1 cover sheet/set(163g/m ) available
1 staple / 3 positions
Staple Position:
2 staples / 2 positions
[Normal Staple] 5,000pcs. /cartridge
Staple Needle Capacity
[Saddle Stitch] 2,000pcs./cartridge
[Paper size] SEF: HLT – DLT/ A5 – A3, LEF: HLT, LT, A4-A5
2 Hole 2
Punch unit [Paper Weight] 14 – 43 lbs Bond/ 52-163g/m
NA
(Optional) [Paper size] SEF: DLT, B4, A3, LEF: LT, B5, A4
3 Hole 2
[Paper Weight] 14 – 43 lbs Bond/ 52-163g/m
Power Consumption: 96W
Dimension (WxDxH): 25.8”x”24.2” x 37.8” / 657 x 613 x 960mm
Approx. 138.9lbs / 63kg w/o Punch Unit
Weight:
Approx. 143.3lbs / 65kg with Punch Unit

<Punch Hole Position> *Common with 3000 sheet finisher

2 hole 3 hole

Ver.1.4 Page 27 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

3000 sheets Finisher “Finisher SR3030”


5 ½”x8 ½”LEF/SEF(HLT) – 11”x17” (DLT), 12”x18”
Proof Tray
A6 SEF, B6SEF, A5SEF/LEF – A3 SEF
Paper Size:
5 ½”x8 ½”LEF/SEF(HLT) – 11”x17”(DLT), 12”x18”
Shift Tray
A6 SEF, B6SEF, A5SEF/LEF – A3 SEF
2
Proof Tray 52-163g/m / 14-43lbs Bond
Paper Weight: 2
Shift Tray 52-256g/m / 14-68lbs Bond
2
250 sheets (A4 / 8 ½”x11” or smaller / 80g/m / 20 lbs)
Proof Tray 2
50 sheets (B4 / 8 ½”x14” or larger / 80g/m / 20lbs)

3000 sheets (A4 LEF/ 8 ½”x11” (LT) LEF)


Shift Tray 1500 sheets (B5, B4SEF, A4 SEF, A3 SEF, LT SEF, LG,
DLT SEF, 12”x18”)
500 sheets (A5LEF)
100 sheets (A6 SEF, A5 SEF, B6 SEF, HLT LEF/SEF)
Stack
Capacity: LT LEF, A4 LEF: 60 – 150 sets (50 – 20 sheets/set)
Normal Staple Sort 150 sets ( 2 – 19 sheets/set)
LT SEF, B5, A4 SEF: 30 - 100 sets (50 - 15 sheets/set)
100 sets ( 2 – 14 sheets/set)
LG, DLT, B4, A3: 33 - 100 sets (30 – 15 sheets/set)
100 sets ( 14 – 2 sheets/set)
Mixed Size 50 sets (2-30 sheets/set)
Combination(A3 SEF and A4 LEF), (B4 SEF and B5 LEF),
(DL SEF and LT LEF)

[Single Size]
2
50 sheets (A4 / 8 ½”x11” (LT)or smaller / 80g/m / 20 lbs)
2
Staple 30 sheets (B4 / 8 ½”x14”(LG) or larger / 80g/m / 20lbs)
Normal Staple
Capacity: [Mixed Size]
30 sheets(A4 LEF and A3), (B5 LEF and B4), (LT LEF and
DLT)

Staple Paper 8 ½”x11” (LT) – 11”x17”(DLT), 12” x 18”


Normal Staple
Size: B5 LEF/SEF – A3 SEF
2
Staple Paper 17-24lbs Bond/ 64-90g/m ,
Normal Staple 2)
Weight: 2 cover sheets/set(163g/m available
1 staple / 3 positions
Staple Position:
2 staples / 1 positions
Ver.1.4 Page 28 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Staple Needle Capacity 5,000pcs. /cartridge
[Paper size] SEF: HLT – DLT/ A5 – A3, LEF: HLT, LT, A4-
2 Hole A5
2
NA [Paper Weight] 14 – 43 lbs Bond/ 52-163g/m
[Paper size] SEF: DLT, B4, A3, LEF: LT, B5, A4
3 Hole 2
[Paper Weight] 14 – 43 lbs Bond/ 52-163g/m
96W [Paper size] SEF: HLT – DLT/ A5 – A3, LEF: HLT, LT, A4-
Punch unit 25.8”x”24.2” A5
2
(Optional) x 37.8” / [Paper Weight] 14 – 43 lbs Bond/ 52-163g/m
657 x 613 x [Paper size] SEF: DLT, B4, A3, LEF: LT, B5, A4
2
960mm [Paper Weight] 14 – 43 lbs Bond/ 52-163g/m
Approx. 119lbs / 54kg
w/o Punch Unit
Approx. 123.5lbs /
56kg with Punch Unit

1000 sheets Finisher “SR790”


Paper Size: Proof Tray 5 ½”x8 ½”LEF/SEF(HLT) – 12”x18” (DLT), A6SEF - A3 SEF
Shift Tray 5 ½”x8 ½”LEF/SEF(HLT) – 11”x17”(DLT), A5 LEF/SEF - A3 SEF

Paper Weight: Proof Tray 52-260g/m2 / 14-68lbs


Shift Tray 52-163g/m2 / 14-43lbs
Proof Tray 250 sheets (A4 / 8 ½”x11” or smaller / 80g/m2 / 20 lbs)
Stack Capacity:
50 sheets (B4 / 8 ½”x14” or larger / 80g/m2 / 20lbs)
1000 sheets (A4 / 8 ½”x11” /B5/ 80g/m2 / 20 lbs)
Shift Tray
500 sheets (B4 / 8 ½”x14” or larger / A5LEF / 80g/m2 / 20lbs)
100 sheets (A5 SEF / 5 ½” x 8 ½” LEF/SEF / 80g/m2 / 20lbs)
Normal Staple Sort LT LEF, A4 LEF: 20-100 sets (50 – 10 sheets/set)
100 sets (2 – 9 sheets/set)
LT SEF, B5, A4 SEF: 10 - 50 sets (50 - 10 sheets/set)
100 sets ( 2 – 9 sheets/set)
12”x18”, LG, DLT, B4, A3: 10 - 50 sets (30 – 10 sheets/set)
50 sets ( 2– 9 sheets/set)

Staple Capacity: 50 sheets (A4 / B5 / 8 ½”x11” / 80g/m2 / 20 lbs)


30 sheets (B4 / 8 ½”x14” or larger / 80g/m2 / 20lbs)
Staple Paper Size: 8 ½”x11”(LT) – 12”x18”(DLT), B5 LEF/SEF – A3 SEF
Staple Paper Weight: 17-28lbs / 64-90g/m2
Staple Position: 1 staple / 2 positions
2 staples / 1positions
Staple Needle Capacity: 5,000pcs. /cartridge
Shift Tray: Standard
Power Consumption: 50W
Dimension (WxDxH): 10.7”x20.5”x31.2” / 270x520x790mm
Weight: 55.2lbs / 25Kg

Ver.1.4 Page 29 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

Internal Shift Tray “Internal Shift Tray SH3040”


250 sheet (A4 8½” x 11½” or smaller / 80g/m2 / 20 lbs)
Paper Capacity:
125 sheet (B4 8½” x 11½” or larger / 80g/m2 / 20 lbs)
5½” x 8½” SEF - 12” x 18”, A6 SEF - A3 SEF,
Paper Size: 305mm x 432mm or smaller,
Max. 305mm x 1260mm by using SP mode
2
Paper Weight: 52-256 g/m2 14 - 68 lbs *221-256 g/m :paper type is limited
Power Consumption: Max 10W (Power is supplied from mainframe)
Dimension (WxDxH): 16.7” x 18.4” x 4.5” 423 x 468 x 114mm
Weight Approx. 4.4lbs / 2kg

One Bin Tray “1 Bin Tray BN3070”


Paper Capacity: 125 sheet with 80 g/m2 paper
Paper Size: 5½” x 8½” SEF - 11” x 17”, A5 LEF - A3 SEF,
2
Paper Weight: 60-169 g/m 16 - 50 lbs
Power Consumption: Max 10W (Power is supplied from mainframe)
Dimension (WxDxH): 22.2” x 16.1” x 4.5” / 565 x 410 x 115mm
Weight Approx. 5.5 lbs / 2kg

Printer
General Features of Printer Controller
CPU Intel Celeron-M 1.0GHz
RAM Std. 1024MB *1 (DDR2-SDRAM(PC3200))
Hard Disk 160GB *1
Std.
Drive (160GB x 1)
Std. RPCS, PCL5c, PCL6
PDL
Option Adobe PostScript3
Max. 1200 x 1200 dpi / 1bit
-300 x 300 dpi (available only with B/W mode)
Print Printing
-600 x 600 dpi
Resolution modes PCL5c
<Gradation *3>
in each driver
Fast (1bit) / Standard (2bit) / Fine (4bit)

Ver.1.4 Page 30 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
-600 x 600 dpi
<Gradation *3>
PCL 6
Fast (1bit) / Standard (2bit) / Fine (4bit)
-1200 x 1200 dpi
-300 x 300 dpi
-600 x 600 dpi
RPCS -1800 equivalent x 600 dpi
-9000 equivalent x 600 dpi
-1200 x 1200 dpi
-600 x 600 dpi
<Gradation *3>
PS3
Fast (1bit) / Standard (2bit) / Fine (4bit)
-1200 x 1200 dpi
-600 x 600 dpi
<Printing Mode *3>
XPS *4 Standard (1bit) / Quality Preference (2bit) /
High Quality (4bit)
-1200 x 1200 dpi
PCL: Scalable 45 fonts + Bitmapped: 6 fonts +
Std.
Fonts International 13 fonts *2
Option PS3 : 136 Roman fonts
Ethernet (RJ-45 network port : 10Base-T
Std.
/100Base-TX), USB2.0, USB Host I/F
Ethernet (1000Base-T)
Host Interface
IEEE1284/ECP, USB2.0/SD Slot
Option
Wireless LAN (IEEE802.11a,b,g, WPA support),
Bluetooth
TCP/IP (IP v4, IP v6), IPX/SPX, Apple Talk (Auto
Network Protocol
Switching)
Standard MIB MIB-II(RFC1213),
MIB (SMNP Printer HostResource(RFC1514), PrinterMib(RFC1759),
Connectivity MIB) Printer Port Monitor MIB
support
Private MIB Ricoh Original
Windows 2000/ XP/ Vista/ Server 2003/ *5
Netware 3.12, 3.2, 4.1, 4.11, 5.0, 5.1, 6, 6.5
Unix; Sun Solaris, HP-UX, SCO OpenServer,
Network/Operating Systems RedHat Linux, IBM AIX
*3 Mac OS 8.6-9.2x, OS X 10.1 or later
SAP R/3, NDPS Gateway
IBM iSeries/ AS/400-using OS/400 Host Print
Transform
[REMARKS]
*1) Shared with other features (Copy, Fax, Scanner). Regarding HDD, users can use 80GB only to enhance response
rate for storing and loading data.
*2) Cyrillic (Russian), Greek, Hebrew and Arabic are included in International Fonts.
*3) With the combination of „Resolution‟ and „Gradation‟ or „Printing Mode‟ settings in printer drivers, the variation of print
resolution as listed below.
*4) We highly recommend applying ServicePack1 to Windows Vista before using XPS driver.
*5) Windows Server 2008 compatible printer/ scanner drivers will not be included in the driver CD. They will be available
from web download page after D023 / D025 / D027 / D029 is launched.

Ver.1.4 Page 31 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Settings from Printer Driver
Resolution 600dpi 600dpi 600dpi 1200dpi
Gradation Fast Standard Fine Fast
Printing Mode Standard Quality Preference High Quality Standard
Result 600 x 600dpi (1bit) 600 x 600dpi (2bit) 600 x 600dpi (4bit) 1200 x 1200dpi (1bit)

Scanner
General Specification
100 / 200 / 300 / 400 / 600/
Optical Resolution: 1200 dpi *only twain driver
Default = 200dpi
BW: 63pages/minute (A4/LET LEF / 200dpi ) Push Scan
Scan Speed:
Color: 60pages/minute (A4/LET LEF / 200dpi) Push Scan
Contact 11”x17”(DLT) SEF, 8 ½”x14”(LG) SEF,
Glass 8 ½”x11”(LT) LEF/SEF
11”x17” (DLT)SEF, 8 ½”x14” (LG)SEF,
8 ½”x11”(LT) LEF/SEF,
5 ½”x8 ½”(HLT) LEF/SEF,
8 1/2"×13"(Foolscap) SEF
US model
10”x14”SEF,
ARDF *1
Auto scan 11”x15”SEF (detected the same as DLT SEF,
size Default = DLT SEF),
detection: 8”x10”SEF (detected the same as LT SEF,
Default = LT SEF)
7 1/4”x10½”(EXE) LEF/SEF
Main Scan:
297mm, Sub
Scan:
432mm
Standard
Ethernet 10BASE-T / 100BaseTX / 1000BASE-T, Wireless
Scan Area:
LAN (IEEE802.11a,b,g, WPA support)
Network: TCP/IP
Sending E-mail: SMTP, POP3
sRGB Support:
Scan to Folder: SMB, FTP, NCP
Web Services on Devices for Scanning
BW: TIFF (MH, MR, MMR)
Network Interface:
Grayscale, Full color: JPEG
Standard: BW Text/Line Art, BW Text, BW Text/Photo, BW
Protocol: Photo, BW Grayscale, FC Photo, FC Text
Standard: ACS
Auto Density Selection Selection (Effective in BW/Grayscale
and FC scan mode)
Compression Method:
Manual: 7 levels (Effective in BW/Grayscale and FC scan
mode)
Scan Mode: Yes

Ver.1.4 Page 32 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Image Density : Yes
Image Rotation: Yes
*1 Some of the supported paper sizes can be activated by SP mode.

Scan to E-mail
Requirement: SMTP (Mail Server) Gateway and TCP/IP
SMTP authentication
Authorization function:
POP before SMTP authentication
Resolution: 100dpi, 200dpi (Default), 300dpi, 400dpi, 600dpi
MAX E-mail address# in 2,000 addresses
HDD:
Register Group address in
Max. 100 Group (Max. 500 addresses in one group address)
HDD:
Maintain E-mail address in Direct input on operation panel,
HDD: Web Image Monitor, Smart Device Monitor for Admin
Input of destination E-mail
Possible, Max. 100 destinations per job
address via soft key:
Search E-mail address in
By name and E-mail address
HDD:
LDAP Search: Yes
Max. address numbers per
Max. 500 addresses per send *1
send:
Address from HDD address book *1 Max. 500
Address numbers per send: Address directly input via soft key *1 *2 Max. 100
Address looked up via LDAP *1 *2 Max. 100
Attention: To, cc, bcc
Manual Input Max. 128 Characters via soft key
Subject: Pre-register by 22 subjects.
user Max. 20 Characters per a subject
Manual Input Max. 80 Characters via soft key
5 body messages. 80 characters x 5 lines per a body
Pre-register by message
Body
user Title name of the body message: Max. 20 characters per a
Message:
name
Message: “This e-mail included attached file sent from
Preset
xxxx(machine model name).”
E-mail Size (with restriction): 128 - 102,400KB, Default = 2,048KB
E-mail Size (w/o restriction): 725MB
Single Page TIFF/JPEG, Single Page PDF, Multi Page TIFF,
File type:
Multi Page PDF, High Compression PDF (Multi / Single)
Program User Setting: Yes (up to 10 programs)
Divide and send e-mail: Yes (By page or size) / No, Default = Yes(By size) *3
Resend: Yes / No, Default = Yes
*1: Address from HDD address book + Address input via soft key + Address looked up via LDAP = Max.500.
*2: Address directly input via soft key + Address looked up via LDAP = Max. 100.
*3: If the sent file size exceeded the maximum E-mail size, it would be divided to multiple sending. In addition, the sent
files might not be accepted by the receiving side due to the limitation in the receiving capacity at the receiver SMTP
server or E-mail software setting.

Ver.1.4 Page 33 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

Scan to Folder
SMB (Server Message Block), FTP (File Transfer Protocol)
Protocol Support:
NCP
Client folder log-in (log-in name and password)
Security:
Encryption of log-in name and password during transmission
Resolution: 100dpi, 200dpi (Default), 300dpi, 400dpi, 600dpi
Register client folder address
Max. 2,000 folders
in HDD:
Maintain client folder address Direct input on operation panel,
in HDD: WebImageMonitor, SmartDeviceMonitor
Yes
SMB: Network path -> Client folder -> Password
Destination client folder
FTP: Server -> Network path -> User account -> Password
address input via soft key:
NCP: Network path -> User account -> Password -> Bindery
or NDS
SMB: Browsing directly to the designated folders
Search client folder:
FTP: By client folder name
Max. client folder numbers
Max. 50 client folders / PCs per send
per send:
Destination Combination: Please refer to 4-6-4.
Max. 100 destinations (To Folder: 50, To E-mail: 100) (*1)
Group address: e.g. 100 destinations 50 folders included >>>OK
100 destinations 51 folders included>>>Failure
Input Subject: No
Scan File Size: 2000MB
Single Page TIFF/JPEG, Single Page PDF, Multi Page TIFF,
File type:
Multi Page PDF, High Compression PDF
Program User Setting: Yes (up to 10 programs)
Yes (By page or size) / No, Default = Yes(By size)
Dividing file in Scan to E-mail:
(When Scan to PC combine with Scan to E-mail)
Resend: Yes / No, Default = Yes
(*1) User can send to Max. 100 destinations in the same group. But the number of folders has to be less than 50, since
Max. folder destinations are 50. If there are more than 50 folder destinations registered in the Group address, a message
pops up.

Max. address numbers per sending (combination between E-mail and Folder)

Ver.1.4 Page 34 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Input via Condition 1: Condition 2: Condition 3:
Max.address can Max. address Combination of
select or input allow in single addresses: Max.
operation
Scan to E- Address book 500
500
mail Manual input 100
550
Scan to Address book 50
50
Folder Manual input 50
The number of destination which user can put has to satisfy all of above 3 conditions. User can combine E-mail and
Folder destinations up to 550 destinations.

Network TWAIN Driver


OS: Windows 2000, Server 2003, XP, Vista
100 – 1200dpi (Black and White / Grayscale)
Resolution:
100 – 1200dpi (Full Color)
Scan Mode: Standard / Photo / OCR / Filing
Brightness / Contrast / Threshold /Gamma Adjustment /
Image Adjustment:
Halftone Pattern
Stamp: Date / Page Number / Text
Endorse: Supported

Document Server
Items Capability
HDD Capacity 160GB(Shared with other functions)
HDD capacity for Document TBA
Maximum stored documents 3,000 documents
Maximum pages per documents 2,000 pages
Maximum pages of all stored documents 9,000 pages

Ver.1.4 Page 35 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Fax

General Specification
Circuit: PSTN, PBX
Compatibility: ITU-T (CCITT) G3, Additional G3 (option),
8 x 3.85 line/mm, 200 x 100dpi (std.),
8 x 7.7 line/mm, 200 x 200dpi (std.),
Resolution:
8 x 15.4 line/mm, 16 x 15.4 line/mm, 400 x 400dpi (with optional
SAF memory)
Compression method: MH, MR, MMR, JBIG
0.50sec.(A4/LT SEF, Standard/Detail mode),
0.35sec.(A4/LT LEF, Standard/Detail mode)
0.90sec.(A4/LT SEF, Super Fine mode)
Scanning speed
0.64sec.(A4/LT LEF, Super Fine mode)
*ITU-T No1 chart, 200 x 100 dpi(Standard mode),
200dpi(Detail mode), 400dpi(Super Fine mode)
A4/LT SEF Standard mode: 58 spm
Detail mode: 58 spm
Number of Pages Scanned Per
Super Fine mode: 46 spm
Minutes:
A4/LT LEF/image rotation Standard mode: 65 spm
(DF Used)
Detail mode: 64 spm
Super Fine mode: 33 spm

33.6K – 2,400bps (G3, Standard with Automatic Shift Down)


Modem speed: (33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400,
12000, 9600, 7200, 4800, 2400 bps)

G3: Approx.2 seconds (200x100 dpi, JBIG, ITUT #1 chart TTI off,
memory transmission)
Transmission speed:
G3: Approx.3 seconds (200x100dpi, MMR, ITUT #1 chart, TTI off,
memory transmission)
Standard 8MB
Page Memory Size:
With Optional SAF Memory 16MB
Standard 4MB (Approx.320 pages)
SAF Memory Size:
With Optional SAF Memory 28MB (Approx. 2,240 pages)
Option: 32MB SD-RAM (24MB SAF Memory + 8MB Page Memory)
Memory backup: One hour
Smoothing: Standard
TTI/RTI: Standard
CSI: Standard
Quick dial/ Speed dial: Standard: 2,000 numbers
Group dial: Standard: 100 groups (500 numbers per 1 group)
Program: Standard: 100 numbers
Redial: Standard
Direct fax number entry: Standard
Dual access: Standard
User Code: Standard: 500 Codes
Page counter: Standard
Auto reduction: Standard
Wild cards: Standard

Ver.1.4 Page 36 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Summer time (day light saving time): Standard
ID code programming: Standard (4 digits)
Programming by OMR: No
User function key: Standard (3 keys)
Night timer: No
Energy saver: Standard
LCD prompt: Standard
Remaining memory indication: Standard
clock adjustment: Standard
User parameter setting: Standard
User data transfer: Standard

Transmission Specification
Model D027 / D029
Immediate transmission: Standard
Memory transmission: Standard
Serial broadcasting Standard (Max. 500 numbers)
Send later: Standard
Error correction mode: Standard
Page retransmission: Standard
Forwarding: Standard
Image rotation: Standard
Book fax: No
Closed network (transmission): Standard
Double sided transmission: Yes
Transmission reserve: No

Reception Specification
Model D027 / D029
Automatic reception: Standard
Manual reception: Standard
Substitute reception: Standard
Authorized reception: Standard
Multi-copy: Standard
Closed network: Standard
Reception time printing: Standard
Center mark: Standard
Checkered mark: Standard
Economy printing mode: No
Duplex reception: Standard

Telephone Specification
Model D027 / D029
Handset / telephone: Option
Telephone connection: Standard
Monitor speaker: Standard
Automatic voice message: No
On hook dial: Standard
Ver.1.4 Page 37 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Tone transmission: Standard
Pause: Standard
Pulse/tone selection: Standard
Chain dialing: No
Reception mode selection: Standard
Automatic fax/phone change: No
Reception mode switch over (remote): No
Answering machine interface: No
Reception mode switching timer: No
Auto answer delay time: Standard (SP mode)
Busy tone detection: Standard
Silent ringing detection: No

Internet Fax Basic Specification


Model D027 / D029
G3 fax option is required.
Requirement of Mainframe:
Printer Scanner option is required.
Number of Address: 2,000 HDD storage
From LCD operation panel, Web Image Monitor, Smart Device
E-mail Address Input:
Monitor for Admin
Attention: “to” or “bcc” (select only one), max 500 attentions
Destination Combination: Internet Fax + G3 Fax, Internet Fax to PC + G3 Fax
LAN: Local Area Network
Network: Ethernet/10Base-T, 100Base-TX
IEEE802.11a/b/g(wireless LAN) , 1000Base-T
Transmit function: E-mail
200 x 100 dpi(Standard character), 200 x 200 dpi(Detail
character),
Scan line density:
200 x 400 dpi(Fine character: optional) *1 , 400 x 400 dpi(Super
Fine character: optional) *1
Original size: Scanning width: A3 *1, B4 *1, A4
Transmission
SMTP, TCP/IP
Communication Protocols:
Reception
POP3, SMTP, IMAP4, TCP/IP
Single/Multi-part, MIME Conversion
E-mail format:
Attached file forms: TIFF-F(MH, MR *1, MMR*1 compression)
Authentication method: SMTP-AUTH, POP before SMTP, A-POP
Send and receive e-mail with a computer that has an e-mail
Internet communication:
address
Automatic conversion of sent documents to e-mail format and e-
E-mail send functions:
mail transmission. Memory transmission only.
Automatic detection and printing of appended TIFF-F(MH) files
E-mail receive functions:
and ASCII text. Memory reception only.
*1 Full mode

Ver.1.4 Page 38 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
LAN Fax Basic Specification
Model D027 / D029
A3, DLT, B4, A4 (default for EU/Asia model), Letter (default for NA
Paper Size:
model), Legal, B5, A5
-Super Fine (400 x 400 dpi)
Resolution: -Detail (200 x 200 dpi) *default
-Standard (200 x 100 dpi)
-Off
Gray Scale: -On normal *default
-On lighter
Number of Address: 500
OS: Windows 2000, Windows XP, Windows Vista
1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch,
7.Swedish, 8.Norwegian, 9.Danish, 10.Finnish, 11.Hungarian,
LAN-Fax Editor support language: 12.Czech, 13.Polish, 14.Portuguese, 15.Russian, 16.Korean,
17.Traditional Chinese, 18.Simplified Chinese
Condition: OS need to have the same language.
Memory Minimum required for each OS
CPU Minimum required for each OS
HDD Minimum required for each OS

IP-Fax Specification
LAN: Local Area Network
Network: Ethernet/10base-T, 100base-TX, ,
IEEE802.11a,b,g (wireless LAN) , 1000Base-T
8 x 3.85 lines/mm, 200 x 100 dpi(Standard character),
8 x 7.7 lines/mm, 200 x 200 dpi(Details character),
8 x 15.4 lines/mm(Fine character: optional expansion memory
Scan line density:
required),
16 x 15.4 lines/mm, 400 x 400 dpi(Super Fine character: optional
expansion memory required)
Original size: Maximum A3 or 11” x 17” (DLT)
Maximum scanning size: Standard: A3, 297mm x 432mm, Irregular: 297mm x 1200mm
Recommended: T.38, TCP, UDP/IP communication, SIP(RFC 3261
Transmission protocol:
compliant), H.323 v2
Compatible machines: IP-Fax compatible machines
Specify an IP address and send faxes to an IP-Fax compatible fax
through a network.
IP-Fax transmission function:
Also capable of sending faxes from a G3 fax connected to a
telephone line via a VoIP gateway.
Receive faxes sent from an IP-Fax compatible fax through a network.
IP-Fax reception function: Also capable of receiving faxes from a G3 fax connected to a
telephone line via a VoIP gateway

Ver.1.4 Page 39 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

MFP Supported Environments

Windows Environments
OS Type PCL5c PCL6 RPCS PostScript3 XPS
Windows 2000 Professional Y Y Y Y *1 N
Server Y Y Y Y *1 N
Advanced Server Y *2 Y *2 Y *2 Y *1 N
Datacenter Server N N N N N
Windows XP Professional Y Y Y *3 Y *1 N
Home Edition Y Y Y *3 Y *1 N
Windows Server 2003 Standard Edition Y Y Y *2 Y *1 N
Enterprise Edition Y *2 Y *2 Y *2 Y *1 N
Datacenter Edition N N N N N
Web Edition N N N N N
Windows Vista Home Basic Y Y Y Y Y
Home Premium Y Y Y Y Y
Business Y Y Y Y Y
Ultimate Y Y Y Y Y
Enterprise Y Y Y Y Y
[Remarks]
*1) Adobe does not release PS driver for Windows2000 and XP. Only MS-PostScript driver is available and PPD file for
MS-PS is included in the Driver CD.
*2) Cluster Server configuration is not supported.
*3) RPCS driver does not support “Fast User Switching” functions of Windows XP.
*4) Detailed support information on Windows Server 2008 will be announced from “Other Sales Information”.

I) Point & Print


Window OS Drivers
Server Client (Push to) PCL5c/6 RPCS PS XPS
Vista Yes Yes*1 Yes No
Windows Server 2003 XP Yes Yes*1 Yes No
W2K Pro Yes Yes*1 Yes No
Vista Yes Yes*1 Yes No
Windows XP
XP Yes Yes*1 Yes No
Professional
W2K Pro Yes Yes*1 Yes No
Windows 2000 Vista Yes Yes*1 Yes No
Professional, Server & XP Yes Yes*1 Yes No
Advanced Server W2K Pro Yes Yes*1 Yes No
Vista Yes Yes*1 Yes Yes
Windows Vista XP Yes Yes*1 Yes No
W2K Pro Yes Yes*1 Yes No
Ver.1.4 Page 41 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
*1: RPCS driver for 64bit OS doesn‟t support following functions in Point & Print environment,
“User ID”, “Send to Document Server”, “Locked Print”, “Authentication” and “Classification code”.
*2: Detailed support information on Windows Server 2008 will be announced from “Other Sales Information”.

II) Terminal Service and Citrix MetaFrame


Driver
Server
PCL5c/6 RPCS PS
Windows Server 2003 Yes Yes Yes
Windows 2000 Server Yes Yes Yes
Win 2003 Servers + MetaFrame Yes Yes Yes
Win 2000 Servers + MetaFrame Yes*1 Yes Yes
Win 2003 Servers + Yes No Yes
Citrix PresentationServer4.0
Win 2000 Servers + Yes No Yes
Citrix PresentationServer4.0
Win 2003 Servers + Yes No Yes
Citrix PresentationServer4.5
Win 2000 Servers + No No No
Citrix PresentationServer4.5

[Operating Environments]
The following combinations of operating system and Citrix MetaFrame are supported:

[Windows 2000 Server /Advanced Server -]


1. Windows Terminal Service (RDP protocol)
2. MetaFrame 1.8 SP3/FR1+SP3/SP4 (ICA protocol) *1
3. MetaFrame XP 1.0 SP1/SP2/SP3/SP4/FR1/FR2/FR3 (ICA protocol)
4. MetaFrame PresentationServer3.0
5. Citrix PresentationServer4.0 *2
6. Citrix PresentationServer4.5 *2

[Windows Server 2003]


1. Windows Terminal Service (RDP protocol)
2. MetaFrame XP 1.0 SP4/FR3 (ICA protocol)
3. MetaFrame PresentationServer3.0
4. Citrix PresentationServer4.0 *2
5. Citrix PresentationServer4.5 *2

*1: PCL mono-drivers do not support MetaFrame1.8 + SP3 Environment. Only mini-driver supports Meta1.8+SP3
Environment.
*2: Only PCL/PS drivers are tested under this environment.

Notes:
1) XPS driver is not supported in the environment of terminal service and Citrix MetaFrame.
2) Even "Yes" is put in the cell, there is a case driver is not supported under the combination of FR and Service Pack of
MetaFrame. Please refer to the release announcement of Terminal Service for more details.
3) Detailed support information on Windows Server 2008 will be announced from “Other Sales Information”.

Ver.1.4 Page 42 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Mac OS Environment
PostScript3 Printer Utility for MAC
Mac OS 8.6 or later, Mac OS X classic Yes Yes
Mac OS X Native : v. 10.1 or later *1 Yes Yes*2
*1: Mac OS X v.10.0.X is not supported.
*2: Mac OS X v.10.2.0 is not supported.

UNIX Environment
Supported platforms for Unix filter
Unix Platforms Version
Sun Solaris 2.6 / 7 / 8 / 9 /10
HP-UX 10.x / 11.x /11i v2 /11i v3
Red Hat Linux 6.x / 7.x / 8.x / 9.x / Enterprise
SCO OpenServer 5.0.6 /5.0.7 /6.0
IBM AIX V4.3 & 5L Version 5.1/5.2 /5.3

Novell Netware
Netware Server Supported Version Netware 3.12 / 3.2 / 4.1 / 4.11 / 5.0 / 5.1 / 6.0/ 6.5
Client OS Windows 2000 / XP (Professional)

Note:
For customers who use D027 / D029, please advise to use Novell generic NDPS gateway.

The difference between Ricoh NDPS Gateway and Novell generic NDPS gateway are as the following:
- Novell generic NDPS gateway cannot automatically set status of accessories. (You can set a status of accessories
manually.)
- Novell generic NDPS gateway cannot display a status of accessories by bitmap.

Please refer to discontinuation announcement of NDPS Gateway for details.

SAP R/3 Environment (Device Type / Barcode & OCR Package)


R/3 version 3.x or later , mySAP ERP2004 or later
Platform Independent
PDL PCL5e/PCL 5c
Supported environments
Latin 1(Western European), Latin 2 (Eastern
Character Set
European)
Localization English only
i.e: Input/Output Bin, Duplex, Stapling, Punching, Resolution, Collation,
Supported features EconoMode / TonerSaving, Smoothing, Page Protect, Auto Tray
Change/Opt Tray select
Supported Barcode & OCR Barcode Fonts Code 128, Code 39, Code 93, Codabar,
Fonts* (Support Latin 1 2 of 5 interleaved/Industrial/Matrix, MSI, USPS,
(* BOP will be procured only) UPC/EAN
locally.) OCR Fonts OCR A, OCR B

Supported Schedule as follow


D027 / D029(GW) : December 2008
Ver.1.4 Page 43 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
The above specification and schedule are current plan and may change in final release. Please refer to the release
announcement of SAP Device Type for more details.

Utility Software
Software Description
For GW Controller Font Manager This software enables you to use screen fonts.
This software enables you to manage and monitor printers and other
Smart Device Monitor for Admin
devices over the network.
This software enables you to access networked printers to print,
DeskTopBinder – monitor or to receive notifications. With DeskTopBinder Lite you can
SmartDeviceMonitor for Client connect client computers to I/O devices enabling you to efficiently
manage data.
Device Graphic Update Module provides bitmap images used to represent
Device Graphic Update Module the various statuses of devices graphically within Smart Device Monitor or
Web Smart Device Monitor. Available on website.
This is a utility for Macintosh that provides access to several network
Printer Utility for Mac
printing administrative features.
PPD for Mac By interacting with the Adobe PostScript 3 controller in
PS Descriptions the device, this PPD is able to produce an accurate representation
of the screen image.
This PPD installer is used to install a PPD (Postscript Printer
Description) file on Mac OSX. PPD files contain descriptions of
printer capabilities such as paper sizes, number of input trays and
duplexing. Once the PPD file is installed on the system using the
Mac OS X PPD Installer PPD installer, the PS driver that comes bundled with Mac OS X can
use the information in the PPD to control the print device and enable
full functionality. It supports the Mac OS X 10.1 or later. Please see
the Readme file for information about compatibility with versions of
Mac OS X.
This software enables you to fax documents directly from your
computer. The Address Book Editor and Cover Sheet Editor are
LAN FAX Driver M8
installed as well. This software requires the optional fax unit to be
installed on the machine. M10 Driver
Printer driver for Windows: It is optimized for the Windows GDI. High
performance printing can be expected. Regularly used settings can
RPCS Driver
be saved as a "one-click icon" in the driver interface. These settings
can be reused easily by clicking the icon.
Printer driver for B/W printing in Windows. It supports HP PCL XL
PCL 6 Driver commands and is optimized for the Windows GDI. High
performance printing can be expected.
Printer driver for printing in Windows. It supports HP PCL 5e
PCL 5e Driver
commands.
Printer driver for Windows: The user-friendly DDST driver rasterizes
print-data on the Windows host that is submitting the job. Data is
submitted to the printer as PCL. This driver is only intended for use
DDST Print Driver PCL5e
with DDST products that support PCL printing.
Note: As this is a mini-driver, less functions are available than the
PCL6 driver for DDST. This is downloaded from the web only
Ver.1.4 Page 44 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Software Description
Printer driver for Windows: The user-friendly DDST driver rasterizes
print-data on the Windows host that is submitting the job. Data is
DDST Print Driver PCL6
submitted to the printer as PCL. This driver is only intended for use
with DDST products that support PCL printing.
TWAIN scanner driver for network connections or USB.
DDST TWAIN Driver
By interacting with the Adobe PostScript 3 controller in the device,
Post Script Driver this driver is able to produce an accurate representation of the
screen image.
TWAIN scanner driver for network connections with new features
GW Controller Network TWAIN Driver Combine/Series, compatible with SNMP V3and Network Connection
Tool.

Print Driver Information

Printer Driver Specification


PostScript3
RPCS Features PCL5c/ 6 RPCS Windows Mac OS Mac OS X XPS
2000/XP/Vista 8.6-9.2
Send to Job Binding N Y N N N N
Send to Document Server Y Y Y Y Y*1 Y
Sample Print Y Y Y Y Y*1 Y
Locked Print Y Y Y Y Y*1 Y
Hold Print Y Y Y Y Y*1 Y
Stored Print Y Y Y Y Y*1 Y
Stored Print (Shared) Y Y N N N N
Store and Print Y Y Y Y Y*1 Y
Store and Print (Shared) Y Y N N N N
Reduce/Enlarge (Zoom/Scaling) Y*2 Y Y Y Y Y
Reduce/Enlarge Centering N Y N N N N
Fit to Paper size Y Y Y Y Y N
Unauthorized Copy Control N Y N N N N
Layout (N-up, Page per Sheet) Y Y Y Y Y Y
Poster N Y N Y N N
Duplex Y Y Y Y Y Y
Booklet1 N Y N N N N
Booklet2 (Magazine) Y Y Y N N Y
Non-Reduction Booklet Y Y N N N N
Watermark Y Y Y Y Y N
Overlay N Y N N N N
Header/Footer N Y N N N N
Adjust image position N Y N N N N
Binding Margins N Y N N N N
Collate Y Y Y Y Y Y
Punch Y Y Y Y Y Y
Staple Y Y Y Y Y Y
Cover sheet(Front Cover) Y Y N N N N
Front and Back Cover Y Y N N N N
Ver.1.4 Page 45 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
PostScript3
RPCS Features PCL5c/ 6 RPCS Windows Mac OS Mac OS X XPS
2000/XP/Vista 8.6-9.2
Slip Sheet Y Y N N N Y
Chaptering Y Y N N N N
Rotate by 180 degrees Y Y Y N N Y
Reverse Order Print N Y Y Y Y Y
Do not print Blank pages Y*3 Y N N N N
Dithering Y Y Y Y Y N
Toner Saving N Y Y Y Y Y*4
Black Over Print Y Y Y Y Y N
CLP Color Simulation Y Y Y Y Y N
Quality N Y N N N N
Speed N Y N N N N
High Speed N Y N N N N
User ID Y Y Y Y Y*1 Y
User Code Y Y Y Y Y*1 Y
User Authentication Y Y N N N N
Encryption/Encoding Y Y N N N N
Mirror Image Print N N Y Y N N
Negative Image Print N N Y Y N N
Edge to Edge Print Y Y N N N N
Limitation setting Y Y N N N N
Classification Code Y Y N N N N
Y: supported
N: not supported

*1: Available with MAC OS X 10.2. or later


*2: “Centering” feature cannot be selected from PCL driver. However PCL has this feature as the original function. When
printing with Reduce/Enlarge (Zoom) feature of PCL driver, the output will be automatically centered by the PCL‟s
original centering function.
*3: This feature cannot be set from printer driver but is set “On” at “PCL setting“ of MFP.
*4: This function is available only when “Black and White” is selected.

Counters

 User Tools / Counter  Counter  OK Print  Start


 User Tools / Counter  Arrow Down  System Settings  OK Arrow up until
Administrator Tools  OKArrow up until Display / Print Counter  OK  Print  Start
 Maximum 7 digits
 Mechanical counter 7 digits – Location: open front cover – Left Hand Corner. This
counter is covered.

Ver.1.4 Page 46 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029

Auto Color Selection (ACS)


The following is the same as the ACS mechanism on the B230/B222.

In B&W mode, B&W pages printed after a color page is counted as black and white. In ACS mode, these pages are
counted as color mixed pages.

By default, once the ITB (image transfer belt) unit has moved into contact with all the color drums to print a color page, it
remains in this position throughout the end of the job, even if there are B&W pages following the color page. (See Note 2
below). For example, when sending 10 copies of 5 originals as one job and only the second page contains color data, the
ITB unit moves into contact with all the color drums just before printing the second page. It then remains in contact with
the drums until all 50 pages have been printed out.

B&W Color B&W B&W Color


1st 2nd 3rd 4th 5th

In this example, the counters would then increment as shown in the table below.

Counter
SP Number Counter
Value
SP8-581- D: Color 6
004
SP8-581- D: B&W 5
005
SP8-581- C: Color 2
006
SP8-581- C: B&W 3
007
D: Developments (Color = CMY drums, B&W = Bk drum)
C: Copies

The counters count up in the manner explained above, in order to accurately reflect the number of color and B&W outputs made. This
means that when printing B&W pages after a color page has been printed, the color counters do not count up (even when the color
drums and development units rotate). So the usage of the various drums is not reflected accurately.
On this model, there is an SP mode (Sp2-907-001: ACS Setting) which makes it possible to move the ITB back to the default position,
separated from the four drums, in the middle of a job. The default is 0, which produces the same result as with previous products
which use ACS, i.e. once the ITB contacts the four drums to print a color page, it does not separate from the drums until job end. All
other values of this SP set the number of Bk sheets that need to pass the ITB consecutively for the ITB to return to default position. For
example, with a setting of 3, the ITB will separate from the drums after three consecutive Bk sheets are printed (at that time, in the
middle of the job). Changing the position of the ITB takes a few seconds and increases the wear on the drums.

Ver.1.4 Page 47 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Paper
Recommended Throughput Material
Product Metric
Manufacturer Product Name Type Size Comments
No. Weight
International Paper - Digital Gloss Text 80lb Text 85400 120gsm 81/2"x11"
Hammermill
Digital Gloss Text 80lb Text 85402 120gsm 17"x 11"

Color Copy Cover 60lb Cover 122549 163gsm 81/2"x11"

Color Copy Cover 60lb Cover 122556 163gsm 17"x 11"

Color Copy Cover 60lb Cover 120040 163gsm 18"x 12"

Color Copy Cover 80lb Cover 12002-3 216gsm 81/2"x11"

Color Copy Cover 80lb Cover 13320-0 216gsm 18"x 12"

Digital Gloss Cover 80lb Cover 85408 216gsm 81/2"x11"

Digital Gloss Cover 80lb Cover 85409 216gsm 17"x 11"

Digital Gloss Cover 80lb Cover 85410 216gsm 18"x 12"


International Paper - Springhill Digital Index White 90lb Index 15101 163gsm 81/2"x11"
Digital Vellum Bristol Cover
67lb Bristol 16000 148gsm 81/2"x11"
White
Mohawk Color Copy Ultra Gloss C1S White/Blanc 8PT 37-101 184gsm 81/2"x11"

Color Copy Ultra Gloss C1S White/Blanc 12PT 37-107 255gsm 81/2"x11"

Color Copy Ultra Gloss C1S White/Blanc 12PT 37-108 255gsm 17"x 11"

Color Copy Ultra Gloss C1S White/Blanc 8PT 37-102 184gsm 17"x 11"
Purewhite/Blanc
Color Copy Gloss 36-111 216gsm 17"x 11"
80cover
Purewhite/Blanc
Color Copy Gloss 36-110 216gsm 81/2"x11"
80cover
Color Copy Ultra Gloss White 10PT 37-104 218gsm 81/2"x11"

Color Copy Ultra Gloss White 10PT 37-105 218gsm 17"x 11"
28lb,
Color Copy 100% recycled PCwhite/smooth 54-301 81/2"x11"
105gsm
28lb,
Color Copy 100% recycled PCwhite/smooth 54-302 17"x 11"
105gsm

Ver.1.4 Page 49 of 57 7/15/2011


Subject to change without notice
Product Support Guide
D027 / D029
Product Metric
Manufacturer Product Name Type Size Comments
No. Weight
PCwhite/smooth
Color Copy 100% recycled 54-305 216gsm 17"x 11"
80cover
PCwhite/smooth
Color Copy 100% recycled 54-304 216gsm 81/2"x11"
80cover
White Ultra Gloss
Color Copy Ultra Gloss 37-109 255gsm 18"x 12"
12PT
White Ultra Gloss
Color Copy Ultra Gloss 37-106 218gsm 18"x 12"
10PT
Color Copy Ultra Gloss C1S White Ultra Gloss 8PT 37-103 184gsm 18"x 12"

Color Copy 100% recycled PCwhite/smooth 54-306 216gsm 18"x 12"


28lb,
Color Copy 100% recycled PCwhite/smooth 54-303 18"x 12"
105gsm
PureWhiteGloss
Color Copy Gloss 36-112 216gsm 18"x 12"
80cover
Smart Papers Kromekote Laser High Gloss White Cast Coat Finish
C381173 247gsm 81/2"x11"
Cover C1S 12PT
Kromekote Laser High Gloss White Cast Coat Finish
C381170 219gsm 81/2"x11"
Cover C1S 10PT
Kromekote Laser High Gloss White Cast Coat Finish
C381172 219gsm 18"x 12"
Cover C1S 10PT
Kromekote Laser High Gloss White Cast Coat Finish
C382166 184gsm 18"x 12"
Cover C1S 8PT
Kromekote Laser High Gloss White Cast Coat Finish
C381174 247gsm 17"x 11"
Cover C1S 12PT
Kromekote Laser High Gloss White Cast Coat Finish
C381171 219gsm 17"x 11"
Cover C1S 10PT
Kromekote Laser High Gloss White Cast Coat Finish This paper should be fed through the machine one
C381175 247gsm 18"x 12"
Cover C1S 12PT sheet at a time.
Kromekote Laser High Gloss White Cast Coat Finish This paper should be fed through the machine one
C382164 118gsm 81/2"x11"
Cover C1S 5PT sheet at a time.
Kromekote Laser High Gloss White Cast Coat Finish This paper should be fed through the machine one
C382165 184gsm 17"x 11"
Cover C1S 8PT sheet at a time.
Kromekote Laser High Gloss White Cast Coat Finish This paper should be fed through the machine one
C382163 184gsm 81/2"x11"
Cover C1S 8PT sheet at a time.
Commercial This paper should be fed through the machine one
Regular #11126 COM10 (4 1/8X9 1/2) Envelope
sheet at a time.
Quality Park Laser Envelopes #11184 COM10 (4 1/8X9 1/2) Envelope
Plus Fabric This paper should be fed through the machine one
Gummed Wallet Envelopes L24770 DL (110X220) Envelope
sheet at a time.
* It is recommended that 11"x17" and 12"x18" glossy paper over 200gsm be fed through the
bypass to minimize jam occurrence.

Ver.1.4 Page 50 of 57 7/15/2011


Subject to change without notice
Product Support Guide
D027 / D029
Product Metric
Manufacturer Product Name Type Size Comments
No. Weight
Envelopes should be placed as LEF with the flap
open.
Premier Paper Group Ltd. Envelopes should be placed as LEF with the flap
4CC 160gsm A4
open.
Envelopes should be placed as LEF with the flap
4CC 250gsm A4
open.
Color Copy DCP Colorcopy 100gsm A4

DCP Colorcopy 190gsm A4

Non Recommended Throughput Material


Refer to pages in the Operators Instructions Hardware Guide.

Do not use any of the following kinds of paper or a fault might occur:

Aluminum Foil, Carbon paper,


Conductive paper
Paper meant for an inkjet printer
Bent, folded, or creased paper
Torn paper
Thermal fax paper
Art paper
Paper with perforated lines
Hemmed-edge paper
Tab stock
Slippery paper
Perforated paper
Rough paper
Thin paper with little stiffness
Paper with a dusty surface

Ver.1.4 Page 51 of 57 7/15/2011


Subject to change without notice
Product Support Guide
D027 / D029
Special Paper
Not Applicable

Firmware Information
Firmware
Firmware SD Card Firmware Type
DSDK_Verup VM Card option Type H/I
Engine Engine
Fax Fax
Font EXP Font EXP
GWFCU3-13(WW) FCU
Language Install Language Install
Network DocBox Network DocBox
Network Support Network Support
OpePanel.EXP LCDC
Option PCL Option PCL
Option PCL Font Option PCL Font
Option PctBrdg Option PctBrdg
PowerSaving Sys Subsystem
Printer Printer
PS3/PDF PS3/PDF
Scanner Scanner
System/Copy System/Copy
Web Support Web Support
Web Uapl Web Uapl

Ver.1.4 Page 52 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
SD Card Arrangement

SD
Card
romdata
D027
Firmware
files

D029
Firmware
files

Note: Only one Product family should be loaded on the card

Contact Information
Name Contact
Technical Services Call Center (Hotline) Ricoh: (800) 537-4264
Savin/Gestetner: (800) 291-6044
Lanier: (800) 333-3147
Application Help Desk (Software Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Issues) Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
National Reclamation Center (800) 557-4264 http://www.nrc-usa.com
Technology Solutions Center Web Site http://www.tscweb.net
Configurator http://www.connectivity-cafe.com
Ricoh Web Site http://www.ricoh-usa.com/
Savin iLINC Web Site http://www.savin.com
Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets (800) 336-MSDS (6737)
Ricoh University 973.882.2200. http://www.ricohuniversity.com

Ver.1.4 Page 53 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Training Information
Documentation
Description EDP Code RFG E-Source Number
Self Paced update e-learning for service professionals
who have previously attended the B222/B230 blended N/A N/A
learning ILT
Update to the B222/B230 blended learning ILT to
cover the differences between the B222/B230 and the
N/A N/A
D023/D025/D027/D029, as well as the
D037/D038/D040/D041
Service Manual D023/D025 003987MIU N/A
Parts Catalog 003988MIU N/A
Point to Point 003989MIU N/A
Operations Manual TBD N/A

Service Manual D027/D029 003984MIU N/A


Parts Catalog 003985MIU N/A
Point to Point 003986MIU N/A
Operations Manual TBD N/A

Service Manual D037/D038/D040/D041 003980MIU N/A


Parts Catalog 003981MIU N/A
Point to Point 003982MIU N/A
Operations Manual TBD N/A
Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information.

Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service Bulletins
and Ricoh University should be referenced for the most current information. Check the TSC website and e-source.

Ver.1.4 Page 55 of 57

7/15/2011
Subject to change without notice
Product Support Guide
D027 / D029
Revisions

Version 1.0 Original


Version 1.1 Pre-launch Specification and Format changes
Version 1.2 PM Table corrections, Lan Fax Driver Type Correction, Fax Option Correction, Throughput Material List
added
Version 1.3 Throughput Material List added.
Version 1.4 Serial Number Cut Ins for Accessories we added.

Ver.1.4 Page 57 of 57

7/15/2011
Subject to change without notice

You might also like