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Social Science & Medicine 54 (2002) 229–244

‘‘Tooth worms’’, poverty tattoos and dental care conflicts in


Northeast Brazil
Marilyn K. Nationsa,b,*, Sharm#enia de Arau! jo Soares Nutob
a
Department of Social Medicine, Harvard University Medical School, 641 Huntington Ave., Boston, MA 02115, USA
b
Health Sciences Center, University of Fortaleza (UNIFOR), Av. Washington Soares 1321, CEP 60.811-341 Fortaleza, Ceara!, Brazil

Abstract

While medical anthropologists have studied doctor–patient clinical conflicts during the last 25–30 years, dentist–
patient communication clashes have received scant attention to date. Besides structural barriers and power inequities,
such conceptual differences further dehumanize dental care and lower service quality. Potential for dentist–patient
discordance is greater in developing regions}such as Northeast Brazil}where there exists a wider socio-economic gap
between professionals and laypersons. A critical anthropological evaluation of oral health services quality is undertaken
in two rural communities in Cear!a, Brazil where the PAHO-inspired Local Oral Health Inversion of Attention Program
was implemented in 1994. This 6-month qualitative field study utilized ethnographic interviews with key informants,
participant-observation and projective techniques to probe professionals’ and patients’ explanatory models (EMs) of
oral health. Despite the recent expansion of services into rural regions, the authors conclude that the quality of dental
care remains problematic. Patients’ culturally constructed EMs of teeth rotted (estraga) by ‘‘tooth worms’’ (lagartas)
differ substantively from dentists’ model of dental decay by Streptococcus mutans. ‘‘Exploding chins’’ (queixo
estourado), ‘‘spoiled, rotting teeth’’ (dente po#di) and ‘‘false plates’’ or teeth (chapas) tattoo and stigmatize the poor,
reinforcing gross class inequities. Dentists’ dominant discourse largely ignores lay logic, ridicules popular practices and
de-legitimates, even castigates, popular healers despite their pivotal role in primary oral health care. Poor parents are
not only barred from clinics but are blamed for children’s rotten teeth. In sum, universal access to dental care is more a
myth (even nightmare) than a reality. Dentists all too often ‘‘avert’’}not ‘‘invert’’}attention from poor Brazilian
patients. In order to improve oral health in this setting, both ‘‘societal decay’’ and bacteria-laden plaque deposits must
be removed. # 2002 Published by Elsevier Science Ltd.

Keywords: Social dentistry; Dentist–patient relationship; Quality of care; Northeast Brazil

Cavities and conflicts in Northeast Brazil out every single one (tudinho) and put in that plate or
false teeth (chapa) . . . It’s the prettiest thing in the
‘‘Yank (arrancar) all of them out at once, doctor! It’s world. . . all the teeth so white, straight, even and
better to suffer one big pain than to be bothered with perfect. . .. Looks like a rich person’s thing! Besides,
that fine, shooting one every time you eat sweets!’’ they say yanking them out is the only way to kill the
ordered 24-year-old, illiterate Dona Rosa in rural tooth worm (lagarta) . . . just patching it up with that
Beberibe, Brazil. ‘‘You want to extract all of your putty (massa) isn’t good for anything!’’ ‘‘Woman,
teeth?’’ countered her stunned dentist. ‘‘Yeah, yank have you lost your mind or what?’’ fought back the
exasperated dentist. ‘‘Listen up doctor, I might be
poor, but I’m not ignorant!’’ furiously defended
*Corresponding author. Av. Santos Dumont 1740/Sala 1214,
Fortaleza, Cear"a 60.150-160, Brazil. Tel./fax: +55-85-261- Dona Rosa.
0958.
E-mail addresses: nations@fortalnet.com.br (M.K. Na- Clinical showdowns such as this one between Dona
tions), nuto@ultranet.com.br (S.A.S. Nuto). Rosa and her dentist in poor rural Northeast Brazil are

0277-9536/02/$ - see front matter # 2002 Published by Elsevier Science Ltd.


PII: S 0 2 7 7 - 9 5 3 6 ( 0 1 ) 0 0 0 1 9 - 3
230 M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244

all too common. Patients and professionals hold Mull, 1988; Nations & Rebhun, 1988; Nitcher, 1988).
differing}often conflicting}beliefs about a myriad of This study aims, then, to cut to the core of dentists’ and
topics, from what causes tooth decay to the meaning of patients’ interior, meaning-laden worlds of lived experi-
rotten teeth. Dona Rosa’s world of tooth worms ence, confronting popular and professional explanatory
(lagartas), rotting teeth (estragaça*o) and designer-label models (EMs) of dental care (Kleinman, Eisenberg, &
false teeth (chapas) is little known to wealthier, Good, 1978) in order to identify conflicts and con-
university-trained dentists, whose scientific explanations vergences. Improving dental care quality in Northeast
are experience-distant from the hard surfaces of life in Brazil demands such a probing ethnographic analysis.
rural poverty. Such grave cognitive conflicts, com-
pounded by stifling structural barriers, block people’s
access to dental clinics and dehumanize oral health care.
For nearly half of Brazil’s 140 million people who live Beberibe and Itapeim: tropical tourism to desolate
in painful poverty (Valla & Stotz, 1993, p. 63), oral destitute
health is highly precarious. Economic recession, un-
employment, class disparity, faulty public education, This study was designed as a critical investigation
export-geared agriculture, hunger, protein-calorie mal- (Singer, 1989) of the quality of dentist–patient relation-
nutrition, exaggerated sugar consumption (51.1 kg/year ships and oral health services in the context of rural
person1 compared to 18.6 worldwide) and absence of Cearense culture. Beberibe County (pop. 38,000) was
dental services contribute to the problem (Pinto, 1997). selected as our study site because local technical staff
The high incidence of dental caries and periodontal unanimously considered it ‘‘the best’’ Inversion of
disease}causing the needless loss of some 40 million Attention pilot project in Cear!a. Located 81 km from
teeth annually}has won Brazil the dubious distinction the state capital, Fortaleza, in Brazil’s impoverished
as the ‘‘World’s Toothless Champion’’ (Narvai, 1997; Northeast, Beberibe is a county of striking socio-
Pinto, 1997). While Brazil hosts 11% of dentists economic contrasts. Of its 38,000 inhabitants, 29% are
worldwide, only 5% of its population receive public clustered into its hustling commercial center, bound by a
dental care (Narvai, 1997). Perversely lopsided, the bulk lush tropical coastline. The remaining 71% are dispersed
of highly trained specialists compete for the few private- in vast outstretches of desert backlands or serta*o. Two
paying patients in capital cities while the rural poor lack specific locations}Beberibe’s town district and the
basic preventive care. While the 1994 implementation Itapeim rural district}were identified for intensive
of the ‘‘Inversion of Attention}Local Oral Health study.
Systems’’ Program in Cear!a extended coverage to At first glance, Beberibe evokes a picture-postcard-
underserved rural areas (Loureiro, 1998),1 the quality fantasy of an exotic tropical paradise. Palm fronds rustle
of dental practice remains problematic. The mere in soothing trade winds. White virgin sand beaches
extension of a high-tech, disease-fixated and clinic- stretch for miles. Wind-sculptured, pastel-colored dunes
centered paradigm into rural areas failed to provoke a tower in the distance. And bellowing, triangular-shaped
parallel ‘‘inversion’’ in the way (quality) dentistry is cloth sails propel traditional wooden fishing rafts
practised in this setting (Nuto, 1999). Although a (jangadas) out to sea. Beberibe’s indigenous Tupi-
number of factors explain this failure, this article will Guarani name means ‘‘a place where sugar cane grows
focus on one: the head-on confrontation of dentists’ and with abundance’’. Today, however, tourist hotels have
patients’ cultural constructions of reality. Professionals’ replaced sugar plantations. Pulsating Axe! and forro!
biomedical disease focus often violates the attitudes, rhythms and sensual, sun-bronzed, string-bikini-clad
values, sentiments, rhythms and decencies of patients’ girls attract not only tourists to this picturesque seaside
daily lives. Such symbolic aggression often provokes town, but increasingly drugs and prostitution.2 For
patients’ ‘‘non-compliance’’, revolt or even flat-out locals, life in Beberibe is far less romantic. The average
rejection of services. The imposition of positivistic monthly family income is US$30.00. Malnutrition
disease models often deadens laypersons’ incentive, spoil afflicts 12% of children under the age of 2. The illiteracy
personal identities and break human spirits (Nations & rate of 11–17 year olds is 30.5% and 1636 school-age-
Monte, 1996). To construct humanistic health interven-
2
tions in hierarchically structured Northeast Brazil, Drugs (73%), infantile prostitution (56.7%) and early
people’s participation (Freire, 1970; Valla & Stotz, pregnancy (46%) were among the top risks for children and
adolescents identified by a population survey in Beberibe. No
1993) and inclusion of their subjective interpretations,
institutionalized sex industry is identified in Beberibe. Informal
rationalities and valuations is fundamental (Mull & prostitution, however, is growing with increased tourism from
Fortaleza, where an international network of child prostitution
The Program is described in Estaça*o Sau! de documents (the
1
has been recently uncovered by an official parliamentary
Minas Gerais consulting firm responsible for program imple- investigation (CPI) (C#amara Municipal de Fortaleza, 1993;
mentation and evaluation in Cear!a). Dio! genes, 1999).
M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244 231

children, or nearly 10%, do not study (Nuto, 1999, p. (rapadura) and chibe or manioc cereal with coffee.
215). Seasonal fishing and tourism are the economic Dental services in Itapeim are likewise scarce, restricted
mainstays in Beberibe, where unemployment is a to tooth extractions in a crowded one-room clinic.
staggering 58.4%. Existing jobs fall mostly under the
category of low-skill manual labor: maids, cooks,
gardeners, waiters, security guards, tourist guides,
handicraft artists, and beach vendors. The Town Square
An anthropological inquiry
is the hub of daily life. Here everything imaginable is
bartered: vegetables, meat, domestic utensils, radios,
Between November 1998 and April 1999, the authors
clothes, hammocks, shoes, counterfeit tape recordings of
conducted an ethnographic study in Beberibe and
popular music, etc. Before dawn breaks, open-bed
Itapeim, Cear!a to explore dentists’ and patients’
trucks arrive from the interior bringing into town the
subjective evaluations of dental care quality since
retired, widowed and disabled to receive pension checks,
‘‘patient satisfaction scales’’ have proven inadequate
housewives to purchase groceries, agriculturists to sell
(Atkinson, 1993; Oliveira, 1990)5 Based on Kleinman
crops, and children for haircuts, new shoes and
(1980), EMs of three groups}private-clinic dentists,
vaccinations. Visitors seek refuge from the piercing
program dentists and laypersons (e.g. patients, families,
midday sun beneath large-leaf shade trees lining the
healers, etc.)}were elicited and confronted to identify
plaza. There they chat, snack and nap until vehicles,
convergences, differences and conflicts. To what degree
loaded-down with goods, return home. Migrations swell
do EMs of the three groups differ? Do the EMs of new
during weekends, vacations and carnival, one of Cear!a
Program dentists differ significantly from those of
largest and liveliest. Until 1995, dental care in Beberibe
private-clinic dentists? Do professionals’ EMs converge
was concentrated in three clinics: one private and two
with laypersons’? What are the implications of conflict-
public. The Program3 extended coverage to 8571
ing dentists’ and patients’ EMs for dental care quality?
children, added a dentist to each of the two Family
Special precautions were taken to protect informants
Health teams, built a modern clinic with state-of-the-art
against possible reprisals from authorities, clinic per-
technology, including children’s easy-to-reach teeth-
sonnel or family health teams. Personal identities of all
brushing sinks and mirrors (Prefeitura Municipal de
informants were disguised to encourage candid and
Beberibe, 1995). Today, tooth extractions and restora-
critical responses. Names of laypersons, traditional
tions are provided. Fluoride mouth washing is con-
healers and professionals cited in this article are also
ducted weekly at elementary schools and check-up
fictitious. Written, or when inappropriate, verbal in-
exams, dental plaque detection, supervised brushing
formed consent for interviewing, tape recording, photo-
and toothbrush distribution is conducted bi-annually.4
graphing and reproducing images and drawings was
Itapeim district, our second study site, is located
obtained from all informants before proceeding.
25 km from Beberibe’s center. Here, life is barren.
Dentists’ EMs were constructed based on content
Unrelenting poverty, poor infrastructure and chronic
analysis of local university dental training course
drought take their toll. The harsh sun keeps people
curricula, Regional Council of Dentistry reports, docu-
inside. Streets are empty, except for an occasional
ments, advertisements and brochures, an ethnographic
roaming donkey, pig or stray dog giving an eerie
interview (n ¼ 1) with the Council’s inspector and
American-Far-West-ghost-town-like impression. The
participant observations6 of university classes, regional
deadening silence is momentarily broken by the rum-
council meetings, and state and national dental con-
bling sound of an outdated school bus}the only form
ferences. Construction of Program dentists’ EMs was
of public transportation. The only ‘‘real’’ paying jobs
based on project documents and ethnographic inter-
are in government-supported public schools, health
views with 14 key informants}Project coordinators
posts and with the telephone company. Others depend
(n ¼ 1), Beberibe dentists (n ¼ 5), dental assistants
on government pensions. While residents yearn for high-
(n ¼ 4), and community health agents (n ¼ 4). Partici-
status goods displayed in Beberibe’s store windows, cash
pant observation included County Health Council
is scarce. Life is hard and people are hungry. Survival
meetings, Family Health and Community Health Agent
depends on eating subsistence foods: rice, beans, fried
Program activities, waiting patients, token distribution,
eggs, macaroni, tapioca, fish, crude brown sugar
5
Having never experienced the luxury and quality of private
3
‘‘The Program’’ refers to the Inversion of Attention dental practice, poor patients have no comparative basis on
Program. which to judge their treatment in poorly equipped and managed
4
Although activities are conducted bi-annually, Program public clinics. They are ‘‘satisfied’’ not necessarily with care
staff refer to ‘‘tri’’ periods giving the erroneous impression that quality, but with access to any care at all.
6
activities occur every 3 months, as stipulated in project As a dental surgeon, the second author has participated in
objectives. training courses, Regional Council meetings and conferences.
232 M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244

dentists attending patients, teachers instructing students Results


in tooth brushing and mouth washing.
To elicit popular EMs, 36 key informant interviews Rotting teeth (Estragaça*o): popular explanatory model
were conducted. Sixteen informants in Beberibe’s town of tooth decay
center participated, 15 in Itapeim, 4 in nearby Uruau!
beach and 1 in Fortaleza. Key informants included clinic Tooth decay or rotting (estragaça*o) is readily recog-
patients (n ¼ 13), school mothers (n ¼ 10), elementary nized by our informants, contrary to dentists’ opinion
school teachers (n ¼ 3), traditional healers (rezadeiras) that self-diagnosis is delayed until ‘‘pain’’ presents
(n ¼ 5), a popular denture maker (n ¼ 1), a popular (Martins, 1993; Moraes & Ongaro, 1998). Our patients
dentist (n ¼ 1) and his patients (n ¼ 2), and a herbalist note rotting by ‘‘running tongues over teeth’’, feeling a
at Fortaleza’s S*ao Sebasti*ao Market (n ¼ 1). In all, 50 ‘‘hole’’, ‘‘little fault’’ or ‘‘pit’’, observing a ‘‘thin blackish
ethnographic interviews were conducted. A modified line’’ or smelling bad breath. Signs and symptoms of
version of Kleinman’s questions to elicit patients’ EMs rotting, however, do not provoke a quest for dental care,
guided our initial interviewing (Kleinman, 1975). The giving the false impression that lay people are uni-
Corin, Ucho# a, Bibeau, and Koumare (1992) approach formed, disinterested or downright neglectful of rotting
to studying ‘‘signs, meaning and actions’’ was utilized to teeth. To dentists’ dismay, care is sought only after pain
detail the lay diagnostic process and help-seeking onset. ‘‘Silent teeth’’ signify health. Making sense of this
behavior related to rotting teeth (estragaça*o). Projection apparent paradox}early recognition of rotting and
techniques described by Adair, Deuschle, and McDer- decay yet delayed help seeking}demands delving into
mott (1969) and Snow (1977) were used to capture lay patients’ world of shared meaning and lived experience,
concepts of anatomical structures and pathophysiologi- culturally constructed and interpreted.
cal functioning. Residents and school children in That no dental professional we interviewed knew of
Itapeim were invited to draw and color pictures of ‘‘tooth worms or caterpillars’’ (lagartas) does not
‘‘healthy and sick teeth’’ and to interpret the significance diminish the worm’s importance in patients’ eyes. Until
of their drawings. To enrich interview data, participant the 18th century, ‘‘dental worms’’ were believed by the
observations were made of a wide range of related Aztecs, Babylonians, Greeks and Romans (Ring, 1998)
events. These included: school brushing and fluoride to cause tooth decay. A French ivory carving from the
sessions, health agents’ home visits, traditional curing 1780s of a human molar depicts a ‘‘dental worm’’
rituals for tooth problems, clinic visits, food purchasing devouring a human figure tormented by hellish pain
at market day, denture making and fitting, parents (Fig. 1). Belief in ‘‘dental worms’’ persists in rural Cear!a,
purchasing remedies at pharmacies and herbal stands where microscopes are largely lacking. Despite Martin’s
and children storing toothbrushes at home, etc. (1993) assertion that laypersons are unaware of dental
Detailed field notes, observations, questions, doubts, disease pathophysiology, we find a striking similarity
difficulties, and descriptions of physical environments between the lagarta and the caries-causing microorgan-
were noted in a field diary. This data was organized in a ism, Streptococcus mutans. The popular EM of rotting
word-processing program and analyzed as a backdrop teeth centers on the lagarta’s food preferences and daily
to contextualize interview data. Triangulation was habits. The lagarta grows strong and active feasting on
utilized to crosscheck the consistency and validity of favorite foods: heavily sweetened cakes, candy, bubble
documentary, interview and observational data (Denzin, gum, icing-filled cookies, brown sugar cakes (rapadura),
1970). Based on a detailed first reading, interviews were and sugar-coated, plastic pacifiers. It’s a lagarta glucose-
separated into four groups depending on informant high diet. Even though parents know that lagartas’
type: 1) Program professional; 2) health agent; 3) survival depends on devouring heavily sweetened foods,
Beberibe patient or member; and 4) Itapeim patient or they permit, even encourage, children to eat bagulho
member. A second transverse reading gave general (junk food). They have their reasons. Sugar-laced foods
impressions of each groups’ EMs. We identified 62 show affection (Helman, 1990), reward and punish
distinct topics, clustering into six general themes: 1) (Moraes & Ongaro, 1998), pacify fussy infants, ‘‘kill’’
process whereby teeth rot; 2) prevention of rotting; 3) hunger pains by ‘‘tricking the stomach into thinking it
dental service access and functioning; 4) clinical has real food’’, fatten the skinny, energize the mal-
assistance; 5.) ethnoanatomy of dental disease; and 6) nourished, and appease the parasitic worm Ascaris
meaning of teeth. Each topic was assigned a code. All lumbricodes’ food cravings.7 That lagartas fatten up on
text was re-read, hand coded and sorted according to bagulho is less important.
codes utilizing a search-and-retrieve data processing
program. Data was analyzed against a theoretical 7
Mothers are obligated to appease the intestinal worm’s
backdrop in medical anthropology, especially critical appetite, least he become agitated and begin wandering
anthropology (Singer, 1989), ethnomedicine and eco- restlessly throughout the child’s body, poking out of nostrils,
nomic development. in search of sweets.
M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244 233

Fig. 1. Similarities are seen between a French 1780s ivory carving of a human molar with a ‘‘dental worm’’ (Ring, 1998) and 7-year-old
Marcelo’s drawing of a personified ‘‘crying’’ tooth with a lagarta (tooth caterpillar).

Food hidden in tiny cracks and crevices between teeth uncooked bean or eating blood-inflaming reimosa
and gums forms a ‘‘yellow ring’’ at the tooth’s ‘‘foot’’ (polluting) or carregada (heavy) foods. Eventually,
(pe!) or base, attracting skinny lagartas. Feasting on the the determined lagarta exits through a large cavity
yellow food deposits, they grow larger and stronger. gnawed through the tooth’s surface. Lagartas’ chopping
Like a ground rodent, the lagarta gnaws a hole in the and chewing, not bacterial surface decay, triggers
tooth’s base and enters painlessly deep inside. Hole help-seeking behavior and explains patients’
gnawing is easier and quicker in soft tooth mass of apparent delay in treating decayed teeth. A patient
‘‘organisms weakened’’ by poor nutrition, aging, ther- explains:
mal shocks, and antibiotics. Strong teeth, nourished by
rich circulating blood, resist lagarta penetration. Con- If the lagarta eats sugar or whatever little food grain,
trary to dentists’ opinion that tooth decay is greater at she grows strong. . . has the power to destroy-
night due to lower saliva production, daylight hours are . . .gnawing at the tooth’s foot (base) . . . making that
popularly believed to be lagarta-feasting prime time. The hole. . . and goes inside. It starts rotting inside. . .you
worm awakes famished, craving a hefty tooth-pulp can see it’s something eating the tooth. . . it starts
breakfast. Devouring bite-size chunks of live tooth mass, hurting and decaying. The lagarta is very thin, but
the mischievous, well-fed lagarta frantically wiggles its she wiggles and prickles inside our teeth. When it’s
tail. Our informants attribute toothaches to lagarta tail pulsating with pain, you can be sure it’s the
wagging, as it wanders from the tooth’s interior to its lagarta!. . .I think everybody in the world has
base to eat leftover food (especially sweets) tapped lagartas! (Beberibe patient)
between teeth. Dona Vilman, 34 and a mother of five
explains: In Beberibe, as elsewhere in Brazil (Cano & Botazzo,
1986; Barreto & Cavalcante, 1987), laypeople resort to a
Q: How does the lagarta start to make a hole in the variety of eclectic therapies before extracting teeth.
tooth? Agonizing patients do almost anything to sedate, or
R: Well. . .the rest of the food is trapped there. . .and she better, ‘‘kill’’ insatiable lagartas and halt head-throbbing
goes circling around it. pain. Self-regulating the pain’s intensity}culturally
Q: Where does the lagarta stay? constructed and subjectively experienced (Helman,
R: At the tooth’s base, at its foot (base). 1990; Martins, 1993; Zborowski, 1952)}is now first
Q: Are there foods the lagarta likes most? priority. Suffering patients eagerly ingest the most
R: Yes, I think it’s sweets! potent lagarta-sedative: faith. Before dentists, people in
pain seek Catholic folk healers or rezadeiras to
Only then does the unbearable ‘‘fine’’ (fina), ‘‘prickly’’ symbolically soothe and sedate frantically wiggling
(friv!ıa), ‘‘sharp’’ (pontada), ‘‘pulsating’’ (lateja) tooth lagartas. Having a direct spiritual channel to God, the
pain begin, as vividly depicted in 7-year-old Marcelos’ rezadeira evokes divine forces to alleviate pain. ‘‘If you
personified ‘‘crying’’ tooth drawing (Fig. 1). As the have faith in God, the pain stops. . .because it’s he who
lagarta boroughs an exit tunnel}gnawing upward cures!’’ God is chief anesthesiologist. He banishes fright,
through live pulp}the throbbing intensifies. Pain can deadens pain and relieves suffering. The rezadeira also
also be exacerbated by small traumas: biting down on an appeals to Jesus Christ, the Virgin Mother and Saint
234 M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244

Francis of Canind!e8, Saint Peter, and especially,


Apollonia, Brazil’s Patron Saint of Dentists and Tooth-
ache Sufferers (Barreto & Cavalcante, 1987; Novaes,
1998)9. Recounts rezadeira Dona Maria:
Saint Apollonia was the only saint who suffered
toothaches. She pleaded to God to relieve this
suffering and pain, promising God that, in exchange,
she would cure whoever knocked on her door with a
toothache. (traditional healer)
She then plants her thumb on the patient’s
cheek, presses down firmly on the throbbing tooth,
blesses herself, confesses her sins, asks forgiveness, then,
on behalf of the suffering person ‘‘knocks on God’s Fig. 2. Folk-Catholic healer (rezadeira) prays on aching tooth
door’’ (Fig. 2). She beseeches Saint Apollonia and to relieve pain. Beberibe, Cear!a, Brazil, 1999.
Saint Peter to alleviate the pain, praying in a low
monotonous tone:
Jesus and Peter came walking up. . . and Jesus spoke,
‘‘Apollonia, what’s wrong with you?’’ She replied, the wandering worm burrowed deep inside the tooth’s
‘‘My Lord, three nights I’ve not slept because of these pulp. When used in excess, the highly corrosive oil can
horrible pains inside my tooth!’’ Jesus replied, splinter teeth, warn healers. Other common lagarta-
‘‘Hurry Peter and cure this poor woman’s tooth!’’ killers used include battery acid, fingernail polish
Peter said, ‘‘My Father, I knock on your door to cure remover, gasoline, black tar, pipe ash, perfume, rubbing
the healthy tooth with pain (sa*), with holes (furado) alcohol, sugar-cane liquor (cachaça), garlic, cloves,
and sharp pain (dor de pontada). (traditional healer) sesame seed oil, leite de urtiga, black pepper, jua!
(Ziziphus joaseiro) peelings, lemon, toothpaste, sodium
Dona Maria offers the prayer to the patient’s bicarbonate, oxygenated water, Vick’s Vapo-Rub1 and
guardian angel and Saint Francis. ‘‘After my powerful Gelol1. Explains rezadeira Dona Ismar:
prayer,’’ she observes, ‘‘the tooth sleeps and becomes as
if it has been anethesized. It’s people’s faith that cures! Take the outer dried husk (quenga) of the coconut
Afterwards, I teach them how to clean their mouth and and clean it well. . . put it in the metal pan of a shovel
how to prepare a plant medicine (reme!dio do mato), and hold it over the fire. . . burn it. . . burn it
too’’. Besides symbolically taming the wild lagarta with completely until it makes that oil. Soak a piece of
prayers, corrosive products are massaged into the tooth cotton in the oil and stuff it inside the cavity.
or, for quicker penetration, dripped inside the blackened (traditional healer)
cavity. Warmed coconut husk oil is the most popular
To numb throbbing, tail-wagging lagarta-pain, com-
remedy used to ‘‘eat the carie’’ (comer a carie) and kill
mercial analgesics (Anador, Dorflex, and Dipirona) and
8
old-time patented remedies (‘‘1 Minute,’’ ‘‘Pass Now’’
Two cities in Cear!a’s interior, Juazeiro do Norte and and ‘‘Stop Dent’’) are utilized. To treat inflamed ‘‘hot’’
Canind!e, are religious pilgrimage centers, where Father Cicero
teeth, patients apply ‘‘cooling’’ ice, potato starch,
and Saint Francis grant graças or miracle cures to faithful
followers. According to Barreto and Cavalcante (1987), the cidreira mint tea to swollen, pus-filled gums and take
poor view social institutions and living authorities as ‘‘dead’’ baths to ‘‘cool’’ down over-heated bodies and re-balance
and unresponsive, while ‘‘dead’’ saints are ‘‘alive’’. protecting an out-of-kilter thermal equilibrium (Foster & Ander-
and helping them to confront the hardships of rural poverty. son, 1978). Antibiotics}Espectrim, Tetrex, Ampicilina,
9
In 249 AD in Egypt, 40-year-old Apollonia was martyred. Meracilina}are also ingested and mouths washed with
The few historical accounts of her life and death differ: she was warm salt water and ‘‘sour cashew’’ (cajueiro azedo),
brutally beaten in the face, had all her teeth broken and was ata fruit-peel or cabelo de negro root teas. These are just
burnt alive; her breasts were slashed, teeth pulled, and she threw three, among some 30 medicinal plants in Cear!a that
herself into the flames; she destroyed pagan idols’ images with have scientifically proven, pharmacological activity
her bad breath, was imprisoned and had all her teeth broken
against tooth inflammations, pain, bad breath, mouth
with pointed rocks. Imprisoned, she prayed for toothache
sufferers, who flocked to her for relief. Saint Apollonia was
sores, ulcers, gingival abscesses, etc. (Matos, 1988).
canonized as the Patron Saint of Tooth Sufferers and she is When protective saints, prayers, perfume or plants fail
remembered on February 9th of each year (Barreto & to paralyze or kill the lagarta, she gnaws upwards,
Cavalcante, 1987; Novaes, 1998; Sgarbossa & Giovannini, widening the escape tunnel until it forms a gapping,
1996). deep, black, caçimba or well in the blackened tooth. Po#di
M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244 235

or ‘‘rotting’’, the tooth has no more pulp, pain or pesky Such outward complacency and passive acceptance of
worm. And to dentists’ utter dismay, patients feel no the status quo, however, may be a clever ‘‘cover-up.’’
need to extract the blackened tooth. What concerns Unable to confront authorities head-on, poor people
people is preventing rotting}and the lagarta}from often make underground commentaries or ‘‘hidden
‘‘passing to neighboring or unborn’’ teeth. Like a spoiled transcripts’’ to denounce their subordination and to
slice of ham, a rotting tooth (dente estragado) turns resist domination by the elite (Scott, 1990). While
brown around the edges, smells ‘‘sour’’ (azedo) and outwardly ‘‘satisfied’’ with services in Beberibe, patients
contaminates the other slices. Quickly, the entire stack inwardly told us chilling tales of fear, medieval ‘‘irons’’
may be unfit for human consumption. Even starving and torture sessions.
food scavengers at Fortaleza’s garbage dump fear ‘‘Nobody ever grows accustomed to dentists or death.
spoiled food (comida estragada) and unceremoniously Everybody is afraid of them!’’ nervously jokes popular
‘‘toss it out in the bush’’ (rebolar no mato) to avoid dentist Senhor Jo*ao. Fearing pain, patients are said to
‘‘fluffy or broken belly’’ (barriga fofa or bucho ‘‘need courage’’ to visit the dentist. Continues Senhor
quebrado) (Nations, 1982) and its telltale vomiting, Jo*ao: ‘‘Women are more courageous animals. . . have
abdominal cramps and diarrhea. A poor and astutely more courage to go to the dentist because they know
observant mother attests: childbirth pain.’’ Informants tell of masked dentists
engaging in ritual displays of authority, ordering
Ruined food has a sour smell. I know when it’s obedient patients to ‘‘open wide’’, ‘‘spit’’, and ‘‘sit still’’.
spoiled right away because we feel that bad sourness They describe high-tech, stainless steel precision dental
smell. . . that’s it! You just don’t eat it anymore! Toss instruments as heavy, sinister medieval torture appara-
it out in the bush. . .because it will ruin the rest (of the tuses: ‘‘the irons’’ (os ferros), ‘‘the tools’’ (as ferramen-
food)! (Itapeim mother) tas), ‘‘pliers’’ (alicate) and ‘‘hammer’’ (martelo). Waiting
to be attended by dentists is likened to a death-row-like
Just as impoverished housewives do not hesitate to anticipation of execution. Tension and fear are said to
throw out a stack of rotten sliced ham to avoid food mount in the ‘‘tooth extraction’’ line as ‘‘victims’’
poisoning, patients toss out rotting teeth to prevent approach ‘‘the chair’’ and are met by sinister-looking,
lagarta ‘‘poisoning’’. masked, syringe-slinging dentists. The closer one ad-
vances, the soberer the mood grows. Innocent victims’
muffled whimpers turn into outright cries. Children’s
Tales of torture, ‘‘irons’’ and fear: quality care? annoying skirt-tail-clinging turns into desperate leg
clutching, as attendants pry them loose from their
While patients unanimously respond that dental mother’s protection. Fear turns into cold sweat as
services are ‘‘great’’ in Beberibe and Itapeim, their tearful, jaw-gripping, gum-bleeding, lip-trembling post-
outward ‘‘approval’’ largely veils hidden disenchant- extraction patients parade past victims-in-waiting, de-
ment. Thirty-seven-year-old Dona Ana’s beat-around- parting through the only entrance}exit door. Patients’
the-bush answer to our question about ‘‘patient imaginations transform dentist visits into real-life
satisfaction’’ is suggestive: mutilating, terror-stricken torture sessions by unidentifi-
able, masked pain-inflicters. Disguised by hair caps,
Q: What do you think could be improved in dentist’s wrap-around glasses, facial masks, plastic gloves and
attendance? full-length gowns}necessary bio-security precautions
R: He is attending very well. against HIV and other infections}dentists resemble
Q: There’s nothing to improve? black-hooded medieval executors or masked, death-
R: No, it’s more than good! squad exterminators. When ‘‘the torture’’ begins,
Q: Have you ever filled a tooth? patients routinely stiffen bodies, tremble, faint, whim-
R: No, I pull it because if we fill it, it’s the same pain per, scream, become speechless, lock lips, and clutch
afterward. I prefer to pull it right away. dentists’ arms to prohibit drilling. Cano and Botazzo
(1986) also observed such ‘‘exaggerated’’ fear reactions.
According to Scott (1990), oppressed people often Patients’ apparent ‘‘hysterical’’ or ‘‘over-reaction’’ may
fear that complaining about services will provoke be fueled, however, by symbolic metaphors of meaning
backlashes by authorities and worsen their already unknown to practising clinicians. Lurking beneath
miserable situation. Senhor Antonio}popular denture dentist-inflicted pain and torturous clinic visits is a
maker (prote!tico) for more than 30 years}very cau- metaphor of military dictator-inflicted political torture
tiously replied to our question, lowering his expectations and executions. While Brazilian citizens have vocifer-
of care quality. ‘‘For our poor place, it’s good enough. ously screamed out ‘‘never again!’’ to political torture or
Ignorant people complain. But since I know, I don’t ‘‘the intentional infliction of physical or mental pain on
complain, no!’’ Access to any service is better than none. defenseless, immobile captives to exhort information,
236 M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244

confessions or for whatever reason’’ (Arquidiocese de I forced myself, applied a lot of force. . . my blood
S*ao Paulo, 1985)10, horrors of the military dictatorship became agitated and the hole was already open-
during the 1960s remain alive in patients’ imaginations ended. . . it’s certain the blood will leave. (poor
today. Memories of interrogation, dissidents, electric Beberibe woman)
shocks, ‘‘truth drug’’ injections, bloody beatings and
death squads flash into patients’ minds during dentist ‘‘Closed bodied’’ pregnant, amenorrheaic women or
visits. Political torture is like dentist-inflicted pain and those with ‘‘suspended’’ menstrual flow are particularly
revolver-flashing military interrogators are like syringe- afraid.11 Opened-bodied, menstruating women ‘‘can
armed dentists who intentionally torture innocent, hemorrhage either from above (mouth) as below
immobilized, tube-tied victims against their wills. (vagina).’’ When pulling teeth, backed-up, bogged-
Inflicted pain is just punishment. down, ‘‘prisoner’’ blood gushes forward through the
Two terrorizing dental forms of ‘‘tortures’’, according gingival opening. Dona Geralda, a 25-year-old, illiter-
to patients, are anesthesia injections and tooth extrac- ate, mother with three decayed teeth, surprised Itapeim
tions. Patients panic that no (or not enough) anesthesia dentists when she staunchly refused extraction and
is injected. ‘‘To make sure the anesthesia takes’’, patients abruptly left the clinic. ‘‘I know my teeth are all rotten
need more time between injection and drilling or and I need to pull them, but I can’t because I’m that way
extraction than dentists’ deem necessary. A Program (menstruating) . . . it’s bad to pull teeth. . . I’m not going
dentist justifies that no topical anesthesia}a simple, to pull them now!’’ Because blood loss ‘‘weakens’’
low-cost procedure to numb prickling needle pain}is (enfraquece) the hungry, tired and over-worked poor,
injected: rezadeiras pray to halt blood flow and apply
‘‘tightening’’ remedies–aroeira with lemon juice, banana
The topical anesthesia was outdated besides what’s ‘‘milk’’, and cashew water. Based on The Hippocratic
sent is so little. . . it is not enough for hardly anybody! Doctrine of Opposition,12 ice water is applied to ‘‘cool
So as not to apply it on some and not others. and down’’ the heated, agitated blood.
because every time they are going to ask for it . . . I That torture-inflicted fear is a central cultural
don’t put it on anyone. (Program dentist) construct in patients’ imaginary world’s is unappreciated
by dentists. They know not of dictator’s interrogations,
The popular image of dentist-as-torturer punishing ‘‘torture irons’’ and truth injections nor of ‘‘agitated
lying, dissident, and disobedient patients, is reinforced blood’’, tooth hemorrhages and ‘‘suspended menstru-
by procedures that are, at best unethical and, at worse, ation’’. These phenomena, however, are as real to
downright malicious. Anesthesia is withheld to test if patients as clinic lines. Dentists accuse hysterical
patients’ pain is ‘‘invented’’ or ‘‘real’’. Admits a patients of being ‘‘over-emotional’’, ‘‘out-of-control’’,
Program dentist: or even ‘‘liars’’. Conflict between patients’ lived experi-
ences of suffering and dentists’ technical evaluations is
I pretend I’m anesthetizing. . . I put an empty tube evident when we confront their discourses:
with a needle. . . with nothing inside. . . and give a
little pick and withdraw. . . there you have it. . . it’s Patient: Oh my God. . .. I came to pull my tooth and
anesthetized! There is no way it can hurt! (Program the dentist said for me to stop my nervousness and let
dentist) him pull my tooth or leave without extracting it. You
see, I get very nervous. You can see the panic inside
A second fear is ‘‘putting out blood’’ (botando sangue) of me. I become very frightened. After he finished
or hemorrhaging after tooth extraction. Activities which pulling the tooth, I ran out into the middle of
‘‘agitate’’, ‘‘heat’’ or ‘‘thin’’ the body’s blood}lifting the street crying. (23-year-old female patient)
weight, riding a bicycle or walking in the sun}cause it
to circulate wildly, raise upwards to the head and 11
Suspended menstruation is a folk illness in Northeast
‘‘escape’’ through tooth alveoli. Dona Maria explains: Brazil described by Nations, Misago, Fonseca, Correia, and
Campbell (1997). Menstruation ceases causing discharge to
10
For 21 years (1964–1985), a conservative, right-wing back-up into women’s abdomen, breasts, and head. Symptoms
military dictatorship ruled Brazil. To escape political persecu- are similar to pregnancy. Considered serious, women take
tion large numbers of left-wing dissidents and sympathizers, potent ‘‘regulators’’ to ‘‘let down’’ stopped-up menstrual blood.
12
Communist party members and intellectuals, including Brazil’s The Principle of Oppositions is derived from ancient Greek
current President (sociologist Fernando Henrique Cardoso), humoral pathology and described by Hypocrates. To avoid
were forced to seek exile in foreign countries. Thousands of thermal shocks and balance bodily humors, ‘‘hot’’ conditions
Brazilian citizens were detained and jailed. Some 10,000 sought are treated with ‘‘cold’’ foods, remedies and therapies and vice
political exile and 125 disappeared [official number, actual versa. Introduced by Spanish and Portuguese conquistadors,
numbers are said to be much higher] during this period today this popular medical belief is found throughout Latin
(Arquidiocese de S*ao Paulo, 1985). America (Foster & Anderson, 1978).
M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244 237

Dentist: The frightened adult, she becomes ill. . . saturated markets, few paying patients, and cutthroat
make-believes she is ill. . . she becomes breathless, competition in the private sector have lowered the elite
falls out of the chair. . . becomes dizzy, cries. . . it status of high-tech dentistry. ‘‘The dentist is a post-
causes hemorrhaging. . . it causes everything! When I modern hairdresser. . . every corner has one! He offers
am restoring a tooth and the patient says it’s hurting rock-bottom prices and there are so many, people select
and they want anesthesia. . . because they are afraid the cheapest,’’ laments a Program dentist. A regular
of the pain. . . well, I turn the drill bit on the patient’s paycheck, not necessarily interest in public health,
mouth without drilling the tooth. . . and she says it’s attracts many dentists to rural service.
hurting! Well, then, I say she is lying because I didn’t
drill on her tooth! (Project dentist) Everyone wants to work in the interior. It’s a
necessity. . .you have to find a job and if it’s not in
Lay evaluations of professional competence also the interior, it’s in one of these clinics with pre-paid
differ. Patients judge dentists’ quality, not on post- insurance! (Program dentist)
graduate degrees, but on four subjective counts.13
Competent dentists should: (1) have a pleasing person-
ality; (2) show sensitivity toward patients’ suffering; (3)
be technically proficient and (4) give sufficient time and
attention to patients. A ‘‘good dentist’’ is a ‘‘kind’’ ‘‘Token’’ access and rationed relief
person that ‘‘pulls aching teeth even without a token’’.
She/he is calm, caring and careful, having time and Because demand for dental care outpaces availability,
patience to ‘‘calmly treat teeth’’ and ‘‘apply numbing relief is rationed. A pre-distributed token (ficha), not
cream’’. A ‘‘good dentist’’ is identified by his/her delicate suffering severity, determines who gets care. The fixed,
hand (ma*o maneirinha) and soft touch which, never- limited supply of prized tokens is numbered, indicating
theless is skilled at ‘‘injecting anesthesia without line-up order. No token, no care. Tokens are imbued
hurting’’ and ‘‘putting in fillings that don’t fall out’’, symbolically with power (Bourdieu, 1989). Token
‘‘cleaning deep inside the decayed tooth’’, and distributors}community health agents}are gate-
‘‘removing all pieces of splintered teeth when extract- keepers to privilege. They distribute the right to relief.
ing’’. In contrast, a ‘‘bad’’ dentist ‘‘has a scary face’’, Token distribution is a public display of power. As in
‘‘treats patients like horses, scrapping teeth’’, ‘‘gives five any game, pre-established rules determine winners and
injections at one time’’, ‘‘plants his hand on our losers. In the Tooth Token Game,15 rules reward tooth-
forehead’’, ‘‘pulls off heads with teeth,’’ and ‘‘causes salvaging winners and punish snagged-teeth (bangelas)
crazy (medonha) bleeding’’. While patients have clear- losers. The line rule permits two moves to win a token:
cut criteria of competence, these lay evaluations are be first in line or receive one directly from a community
generally ignored, planting the seeds of popular health agent. This simple rule is invariably complicated
dissatisfaction. Even so, patients are reluctant to in practice. Arriving at dawn or sleeping overnight does
publicly criticize dentists, whose services they need after not guarantee a token. Waiting can take hours, days,
all. months or longer, as one exasperated women com-
Professionals, by contrast, assess quality care based plained: ‘‘It’s so many people, there are never enough
on technical skill, emphasized in dental training. More tokens. . .I waited more than a year in that line and never
than 80% of required credits in Fortaleza’s university got a chance to fill my tooth!’’ A token in hand does not
dentistry programs are in biomedical and technical reduce waiting time. No appointments are pre-sched-
subjects. The paucity of social and humanistic14 subjects uled. Patients arrive early and wait. A long line of weary
is a grave lacuna in dental training, as Cordo! n (1996) women and children form outside the clinic. Exposed to
has pointed out. Students’ attraction to dentistry as a direct afternoon sun, the narrow, enclosed waiting
profession is often tied to financial and status rewards corridor and cement benches become unbearably hot.
that technical expertise commands. ‘‘Dentistry is a Mothers stand clutching squirming, crying, irritated
promising career. . .a question of status. Who wants to infants or sit uncomfortably on the cement floor. The
be poor all your life?’’ remarks a recent graduate. Yet, day is spent talking, preparing food and bathing
children in the clinic’s water faucet}a dramatic display
13
Unlike physicians who must have ‘‘studied’’, it is popularly of dehumanized care. The ‘‘Line Rule’’ catch: there are
believed that no specialized training is needed to pull teeth. The
belief that ‘‘anyone can learn to pull-out teeth’’, is reflected in 15
The authors, with UNIFOR dental student Thiago Pelu! cio
the population’s frequent lack of distinction between popular Moreira and popular artist Jos!e Neves Brand*ao, created
‘‘tooth-yankers’’ and professional dentists. Both are called Quebra-Cara#. This educational game alerts students to
‘‘Doctor’’. barriers poor communities must face and fight to gain access
14
Ceara’s dentists invest heavily in technical specialization. In to dental clinics and empowers patients to readily identify
1998, 706 or 27% enrolled in 47 post-graduate courses. obstacles and minimize their negative impact.
238 M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244

different lines and different days for different proce- ing mother, are unaware of procedures preformed
dures. Selecting the correct line depends on astute self- behind closed clinic doors. ‘‘I don’t know if they pulled
diagnosis. The penalty for choosing the wrong proce- or filled his tooth. . . seems like maybe they filled it? He
dure (and, hence, the wrong line) is more wasted time. doesn’t go crazy anymore with that pain, no!’’ Exclusion
Tooth filling tokens are invalid for the tooth pulling line. from clinics is poignantly illustrated by 37-year-old
The unlucky patient must return to the start. A second Dona Lurde’s interview excerpt:
catch: each token is good for only one procedure. Five
problems require five tokens and five lines. Another Q: Have you ever gone to the dental clinic?
catch: if service is interrupted for whatever reason}sick R: Yeah.
dentist, energy blackout, or equipment breakdown}the Q: What do you think could improve there?
patient is penalized: he/she must return to ‘‘go’’ and R: Inside the clinic? I’ve never entered inside, no!
repeat the token-line ritual. Mounting frustration, anger
and exhaustion cause patients to abandon treatment, as
in Senhor Jos!e’s case. An energy blackout interrupted
his tooth extraction procedure and, hence, cancelled his Poverty, personal stigma and the political power of
‘‘turn’’. In order to avoid a second token hassle, Jos!e decayed teeth
sought a popular ‘‘tooth-yanker’’ (arrancador de dentes,
atira dentes)16 to finish the job. He explains: Teeth tell the status story. The number and condition
of one’s teeth says more about earning power, privileges
I was in the chair, numb with anesthesia and the
and social mobility in Northeast Brazil than, perhaps,
dentist pulled my tooth when the energy went off. He
any check stub, bank statement or country club
said if he’d left a piece of tooth inside, for me to
membership card. Because of striking class disparity in
return when the energy was repaired. After a bit, a
this rapidly developing region, people are distinguished:
little tooth point appeared and the only thing to do
those having money, power and privilege}the ha-
was extract it. . . I tried to find another token, but no
ve’s}from the have-nots. Telltale status symbols like
luck! You see they only pull it if you have a token. . .
family name, address, car make, and brand labels
It’s very difficult, a huge fuss! Being only a little piece,
become revealing ‘‘status emblems’’ (Fussell, 1992),
I went to a tooth-yanker. (patient)
publicly announcing social standing. Like a red-hot
The personalized greeting on the door plaque}’’ branding iron on cowhide, body marks}surgical inci-
Enter Only By Invitation’’}immediately humbles the sions, scares, stretch marks, and crow’s feet}etch social
few lucky ‘‘winners’’ who finally gain access to the standing into flesh, visually distinguishing rich from
dental clinic. Complains a 19-year-old mother, ‘‘To poor. Two embodied status symbols in Beberibe and
speak to the dentist you have to have a token.’’ Itapeim are false teeth and ‘‘cheek scars’’ caused by a
According to the ‘‘Exclusion Rule,’’ at no time can queixo estourado or ‘‘exploding chin’’. False teeth cover
parents accompany children inside the clinic or talk with up fake status. When attractive, flirtatious 18-year-old
dentists. Attendants usher terrified token-toating chil- Eliane smiles seductively}revealing two, upper, front
dren inside while anxious mothers wait outside in false teeth}interested, wealthy young men shy away
silence. Five-year-old Roberto was an exception to the (from any serious intentions), perceiving her ‘‘poor’’
‘‘Exclusion Rule.’’ He and his mother journeyed in status instantly. For unemployed 37-year-old Senhor
darkness to the clinic, arriving at 3:00 a.m. At 7:30 a.m., Neves, stigmatized by four missing front teeth as a
he received a token. Not until 3:30 p.m. was Roberto bangela (snagged-tooth), getting hired during the present
ushered inside alone. Frightened, Roberto refused to economic recession is a remote possibility. A round
pinpoint his aching tooth. Unable to drill, attendants lower cheek scar, too, is a poverty tattoo. Decayed teeth
summoned his mother to identify the correct tooth, become so abscessed they ‘‘explode’’ through the chin,
dismissing her immediately afterwards. When school perforating the skin. The ‘‘explosion’s’’ force or inser-
authorities refer children to the dentist, teachers, not tion of a drainage tube, etches into facial skin a deep,
parents, accompany. Confused parents, like the follow- pitted round scar}a visible brand of ‘‘poor-ness’’. False
teeth, like ‘‘exploded chins’’, reflect and reinforce social,
16
Popular terms referring to lay dentists and signifying a economic and dental care inequity in Northeast Brazil.17
liberator or reliever of suffering and pain. The term
17
‘‘Tiradentes’’ refers to one of Brazil’s most celebrated national For the upper class, ‘‘exploded chins’’ and false front teeth
martyrs, Joaquim Jos!e da Silva Xavier (1746–1792), who lead reveal low social standing. Shinny, metal corrective braces and
the independence fight against Portuguese colonial powers white porcelain fillings, by contrast, indicate upper class
during the Conjuraça*o Mineira in Minas Gerais in 1789. identity. Ironically, for the poor, perfectly straight, white,
Joaquim’s nickname was ‘‘Tiradentes’’ because he pulled teeth decay-free teeth, even if false, reveals ‘‘richness’’ and act as an
in private life. entry ticket to upward mobility.
M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244 239

While poverty is undeniably linked to malnutrition Politicians, councilmen, and candidates for mayor
and poor dental health in Cear!a, no dentist we bring a (popular) dentist. . . he makes dentures for
interviewed mentioned this association. For them, poor people . . . so they beg politicians. . . who sends
prevention is restricted to brushing teeth, applying them to the (popular) denture maker who molds false
fluoride and filling cavities not combating unemploy- teeth. . . and the politician pays. (Itapeim resident)
ment, chronic hunger and social exclusion. Dentists’
(even Program dentists’) EMs are decidedly disease- A second resident adds:
fixated: Streptococcus mutans rots teeth. Reductionistic, When it’s election time the mayor gives false teeth,
technical-rational and decontexualized, dentists’ micro- but this time of year. . . it’s going to delay. . . We
biological models, not unlike physicians’, exclude the make the mold . . . it takes 15 days or a month. It’s
political economy of disease (Kleinman, 1995). But for difficult to get in! (Itapeim resident)
Beberibe’s 42-year-old popular dentist, ‘‘poor-ness’’ has
everything to do with poor oral health. Societal
decay}poverty, hunger and inequity}are as corrosive
as any bacteria, he argues:
The sad saga of social outcasts
The poor are born to be smoked on (levar fumo) like
a pipe (i.e. be stepped on). The number of poor with Besides being locked-out of clinics, parents are barred
swollen, inflamed teeth is unbelievable! You don’t see from school brushing and fluoride activities which are
this in high society. . . not one single rich person with entrusted to (and monopolized by) ‘‘more qualified’’
an ‘‘exploded chin’’ (queixo estourado) . . . his tooth teachers. Arm-tied parents, however, are ironically the
outside. . . that scar on his chin! You don’t see evil first blamed for program failures}faulty brushing,
eye, Macumba in the rich. But all these things happen meeting no-shows, missed appointments, etc. While
to the poor. . .we’re born hexed (azarado) . . . every- participation is a prerequisite for promoting health
thing bad happens to us! Our teeth rot (estraga) (Valla & Stotz, 1993), we witnessed time and again the
because we don’t have money to eat. . . one thing bad sad saga of social outcasts. The systematic annihilation
attracts another. . . poor nutrition together with poor of people}their talents, energy, and cleverness}is a
hygiene. . . and, that’s it! To visit the dentist, we need subtle, but no less damaging, process. The autonomous
a token. . . if it’s free, we go but we have to wait in individual is held solely responsible for their ‘‘poor oral
line. Do the rich wait in line? No, only if it’s a bank hygiene’’}sloppy, filthy habits}and personally accoun-
line! And if the bank teller knows him. . . well, it’s to table for their rotten teeth. Decayed teeth are the result
the front of the line! Is it any wonder that most 15-18 of patients’ free choices, of their ‘‘high risk’’ behavior:
year-old kids use dentures? (Popular dentist) eating sweets, forgetting fluoride, brushing the wrong
way, using the incorrect toothbrush, delaying dental
appointments, etc. Conversely, white, cavity-free teeth
A remarkably accurate social status indicator, de-
are the result of personal effort, care and pride or zelo.
cayed, lost, and abscessed teeth purchase political
The truly zelosa person is a stranger to decay. Blame for
power. Politicians in rural Cear!a trade aching teeth for
treatment failure sits squarely on the disobedient
votes. At election time, incumbents hire itinerant
patient’s shoulders. She/he deserves punishment: long
‘‘dentists’’18 to extract poor voters’ teeth during massive
lines, token run-arounds, torture sessions without
outdoor marathon public pulling sessions. Re-election is
anesthesia, etc. Lazy brushers are embarrassingly ear-
guaranteed with free denture fitting. No voter appeal in
marked}in full public view}when telltale pink-turning
low-visibility teeth brushing or fluoride application. It is
plaque detector liquid is applied to schoolchildren’s
more persuasive to exchange votes for something
teeth. Laughing, finger-pointing classmates denounce
concrete in hand}a pulled tooth or set of false teeth.
sloppy brushers. Pink-mouthed kids become instant
The political leverage of pulled and false teeth is greater
social outcasts. Plaque detector zeros in on the victim.
in Itapeim where access to dental care is worse. Explains
Dentists can now selectively scold and punish the
a resident:
targeted: ‘‘If I color your teeth again with these drops
18
and if your mouth is this way again (pink-colored), I
Two types of lay dentists}those having no formal won’t attend you!’’ Stigmatized as ‘‘sloppy’’, ‘‘careless’’,
university degree}are found in Cear!a. There is the fixed
‘‘filthy-dirty’’, or ‘‘fowl-mouthed’’, the patient can be
practitioner who lives and works in the community and the
itinerate dentist who has no affective ties with the community.
socially excluded, disenfranchised and disentitled. They
Some lay practitioners also make dentures. Professional dentists are unceremoniously stripped of human dignity, ex-
refer to lay practitioners as ‘‘practicals’’ (pra!ticos) and to plains British anthropologist Mary Douglas (1992, p.
denture-makers as ‘‘monkey-men’’ (macaqueiros), attributing 86). ‘‘The regular strategy of rejection starts with the
to them a lower evolutionary stage of development. libel. . . Imputing filth to the victims enables them to be
240 M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244

rejected without a qualm’’. Inculpating ‘‘unhygienic’’, Practice of Medicine, Dentistry and Pharmacy Law
poor patients exculpates elite, professional dentists. By 4.324/64, Penal Code number 282.20 In 1998, Fortaleza’s
‘‘blaming the victim’’, the burden of guilt shifts from Regional Dentistry Council spearheaded an effort to
macrosociological forces to ‘‘the culture of poverty’’ denounce and prosecute lay dentists, characterized as a
(Farmer, 1992; Valentine 1968). Says Ryan (1971, p. 25): ‘‘cancer that for centuries has corroded society and
interferes harmfully in the work marketplace.’’21 A
The ‘‘multiproblem’’ poor suffer the psychological
publicity campaign alerted the public about their
effort of impoverishment, the ‘‘culture of poverty,’’
potential malice. Public bus rear windows were plastered
and the deviant value system of the lower classes;
over with life-size posters depicting an agonizing patient
consequently, though unwittingly, they cause their
clutching his baseball-size swollen cheek. The caption
own troubles. From such a viewpoint, the obvious
read: ‘‘False Dentist: It could cost you more than you
fact that poverty is primarily an absence of money is
imagine!’’ A toll-free number was provided for anon-
easily overlooked or set aside (Ryan, 1971, p. 5).
ymous denunciations.22 From June to October 1998, 32
He continues: ‘‘false dentists’’ were identified in 27 counties of Cear!a.
All were processed and four had equipment confiscated
Typical is the swerving away from the central target as evidence of illegal activity. Far from collaborating
that requires systematic change and, instead, focusing with popular practitioners}most viewed by locals as
in on the individual affected. The ultimate effect is trusted and accessible ‘‘relievers of pain and suffer-
always to distract attention from the basic causes and ing’’}professional dental associations headhunt them
to leave the primary social injustice untouched. And, as law-breaking criminals. The educational interventions
most telling, the proposed remedy for the problem is, we observed largely reinforced, rather than transformed,
of course, to work on the victim himself. Prescrip- the existing inequitable social structure (Barreto, 1999).
tions for cure are invariably conceived to revamp and
revise the victim, never to change the surrounding
circumstances. They want to change his attitudes,
alter his values, fill up his cultural deficits, energize ‘‘Hammering-the-point’’ pedagogy
his apathetic soul, cure his character defects, train
him and polish him and woo him from his savage Despite the impact of poverty and social exclusion on
ways (Ryan, 1971, p. 25). the social genesis of tooth decay, dentists routinely
attribute the problem to patients’ ‘‘ignorance’’,
Structural violence (Farmer, Connors, & Simmons, ‘‘backwardness’’ (atrasos) and ‘‘lack of education’’.
1996) as a powerful determinant of tooth decay, is Seemingly oblivious to Brazilian educator Paulo Freire’s
glaringly absent from dentists’ (including The Pro- (1970) criticisms of such ‘‘pedagogy of the oppressed’’,
gram’s) EMs. Their discourse does not decry pathogens Beberibe and Itapeim dentists we observed largely
of societal decay}poverty, social inequity, food ex- continue to take a top-down ‘‘banking’’ approach to
portation, corruption, racism, etc.}along with sloppy ‘‘educating’’ their patients. To improve compliance with
brushing, missed appointments or Streptococcus mutans. recommendations, for instance, all-knowing profes-
No mention is made of starving infants sucking sugar- sionals make regular deposits of technical, scientific
coated pacifiers to deaden hunger pains; of non-
compliance with the ‘‘brush-three-times-a-day-after- 20
Council inspectors identify lay ‘‘dentists,’’ its lawyers
each-meal’’ recommendation because there is no food submit a formal indictment based on violation of Law 4.324/
at home; of unfluoridated teeth because children are not 64, Legal Code 282, to the Cear!a’s State General Attorney’s
enrolled in schools; or of clinic no-shows because Office. The District Attorney’s Office is responsible for
mothers are pregnant, tired, or overworked. The prosecuting the case. If found guilty of illegal professional
political economy of rotten teeth is forgotten. practice, lay dentists can be fined and imprisoned from 6
Similarly, popular dentists and denture makers are months to 2 years.
21
stigmatized and denounced as ‘‘tooth-yankers’’ (arran- This quotation is extracted from Cear!a’s Regional Den-
cadores, tira-dentes) and ‘‘monkey-men’’ (macaqueiro),’’ tistry Council Directorship’s annual letter reproduced on the
front page of its 1998 agenda, given as a Christmas gift to
rather than embraced by professionals as partners-in-
members. Highlighting the year’s achievements, the letter
health.19 ‘‘Teeth-yankers’’ and ‘‘monkey-men’’ are
emphasizes their campaign to ‘‘validate the dentist and
tracked-down, labeled ‘‘criminals’’, fined, imprisoned reactivate the inspection process of illegal practitioners with
and prohibited from practising based on The Illegal the contracting and training of inspectors’’.
22
Subsequent posters show a smiling dentist with the caption
19
Ironically, Cear!a is home to world-renowned primary ‘‘Dental-surgeon: A health professional qualified to care for
healthcare models that empower traditional healers and mid- your mouth.’’ The telephone number of the Regional Dentistry
wives and blend popular and biomedical practices (Arau! jo, Council was included, but no hot-line telephone number to
1984; Nations & Rebhun, 1988; Nations & Souza, 1997). denounce incompetent dentists.
M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244 241

knowledge in laypersons’ poor, passive and unknow- duals to develop their own capacities and confidence and
ledgeable brains}empty bank accounts. It is reasoned take control of their own health. Empowerment is the
that if enough dentists repeat enough scientific messages, antithesis of the ‘‘hammering-the-point’’ pedagogy we
enough times, with enough force, eventually they will witnessed in Beberibe, Brazil.
sink into people’s (thick) skulls. Confirms a Project
dentist:

Education prevents as much as cures. . . from the Implications and conclusion


moment you become educated you know how to
prevent. . . Teeth-brushing is a fundamental point. Confronting dentists’ and patients’ explanatory models
We (dentists) stay there, show them, and order them
to brush on themselves. So, you see, we hit a lot on The popular EM of oral health subjectively shapes the
top of this key (bate muito em cima dessa tecla) experience of pain, timing and sequencing of help-
(English equivalent: ‘‘hammering this point’’). (Pro- seeking behavior, choice of healers, rituals and remedies,
ject dentist) and, importantly, lay acceptance of cavity prevention
practices. Because popular and professional EMs of
The result of such ‘‘hammering-the-point-pedagogy’’, tooth decay often clash, clinical communication is
however, is more often dentists’ frustration than truncated, dentists feel frustrated, and patients often
patients’ motivation, as seen here: resist recommendations. Lay preference for tooth
extraction (distraça*o, as it is popularly called) over
At school, I gave lectures to the kid’s mothers. . . You restoration, for instance, is incomprehensible to Beber-
(mothers) think you know everything. If you know ibe’s dentists. ‘‘In my own consciousness, I can’t bring
everything. . . why don’t you do it? (Project dentist) myself to pull a tooth if it can be restored!’’ laments one
We observed the practice of an authoritative, reward- dentist. Patients become ‘‘angered’’ and ‘‘outraged’’
and-punishment pedagogy where ‘‘good, obedient’’ when dentists insist on fillings, refusing to pull caried
toothbrushers}who learn their lessons well}are teeth. Says one frustrated dentist of this clinical show-
praised, while ‘‘bad, disobedient’’ ones are censured, down:
reprimanded and symbolically spanked. Explains a
The patient just stopped short of hitting me. He
Project dentist:
kicked the dental chair demanding that I pull his
When we get a mouth that is real clean, we give a lot tooth. . . I said, no way. . . he slammed the door
of advice and incentive. But when we get rotten or saying for me to just wait and see. . . threatening me!
dirty teeth we say. . .. ‘Boy, for the love of God, what (Beberibe Project dentist)
are you doing? You didn’t brush these teeth, did
you?’ We really call it to their attention! (Project An overriding desire to extract painful teeth, even
dentist) among the young, was revealed in Dona Rosa’s opening
comments and echoed by Dona Sara’s responses below:
For Naidoo and Wills (2000), the dentist’s discourse
above reflects the so-called ‘‘medical’’ and ‘‘behavioral Q: Have you ever filled a tooth?
change’’ theoretical models of health education. In the R: No.
‘‘medical’’ model, persons with disease risk are identi- Q: If you had a tooth to fill, would you prefer to fill or
fied. Experts then instruct obedient patients how to pull it?
reduce this risk. ‘‘Behavioral change’’ models encourage R: I would pull it. . . because many people say that you
people to take responsibility for their own health, feel the sharpest pain. . .after that putty (massa) falls out,
choosing healthier lifestyles. But, again, a technical it’s another pain!
expert instructs the ‘‘correct behavior’’ to dependent Q: You prefer to pull it right away?
patients, who are blamed for any treatment failures. R: Yeah.
Both models deaden popular participation. A more Q: And if the filling doesn’t fall out?
current and progressive model of health education is the R: People say it falls out. . . eat something sweet and it
so-called ‘‘empowerment’’ model (Naidoo & Wills, falls out! It’s better to pull it.
2000). According to this paradigm, laypersons are Q: Are you going to pull all your teeth?
valued as transformers, forging the path of social R: Yeah, I’m going to pull every single one, because I
change. Professionals, by contrast, are viewed as back- want to put in dentures.
seat facilitators stimulating the clients’ or communities’
own capacities. Similarly, Beattie (1991) argues that the Although most dentists view Dona Rosa’s and Sara’s
theoretical underpinnings of negotiated, participatory attitudes as irrational, uninformed, and backward
health models are interventions which empower indivi- (atrasada), the women prefer tooth extraction to
242 M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244

restoration. Like the Cano and Botazzo (1986) patients, against rotting and doesn’t let the lagarta penetrate or
our Itapeim informants complain that tooth restoration bore holes into teeth,’’ explains popular dentist, Senhor
is unavailable and unfamiliar. Patients must self- Anto# nio. ‘‘Jua! paste doesn’t sting, burn, or have a bad
diagnose ‘‘cavities’’ and select the correct restoration taste. . . so children brush teeth like they’re playing!’’ His
line. Besides, sugar-searching lagartas can invade homemade recipe is cheap and simple:
neighboring or ‘‘unborn’’ teeth. As an incredulous
dentist protests, ‘‘The mother arrives here and orders Peel the jua!. . . for it’s a big plant. . .dry it in the sun
me to pull two or three teeth. . . and it’s not like that!’’ for three days. . .toast it in a frying pan to take away
The most efficient method to get rid of a painful, tail- the bitterness. . .grate, strain and store it in an empty
wagging lagarta is extracting its protective cocoon}the jar. . . put some in a small cup, wet the toothbrush
tooth. ‘‘The only thing left, after pulling the tooth, is the and roll it in the powered jua!. . . that’s it! (popular
gum. . . and that’s it! No more worry! The lagarta will dentist)
not appear anymore!’’ explains young Dona Sara, fitting
her full denture. Restoration, or sealing-off the exit Fluoride is a different story. While epidemiological
tunnel, does not kill the lagarta inside. Feeling the first studies confirm that fluoride treatment is more efficient
hunger pain, she gnaws again! Determined, the lagarta than tooth-brushing in reducing the incidence of dental
crawls forcefully upward, butting her head against the caries (Murray, 1992), parents are skeptical of its
silver filling until it falls out. Explains skeptical rezadeira benefits. Applied topically, fluoride is believed neither
Dona Irismar: ‘‘strong’’, ‘‘corrosive’’ nor ‘‘bad tasting’’ enough to
penetrate inside the tooth and kill the lagarta. Dubious
Q: What’s done to kill this lagarta? Dona Vilma replies:
R: Pull the tooth!
Q: Filling the tooth. . .does that kill the lagarta? Q: Does fluoride help in some way with the lagarta?
R: The dentist s-a-y-s putting that putty inside kills the R: It helps. . . but if you don’t brush. . . this fluoride
lagarta. . . (tone of disbelief) doesn’t help anything!
Q: Dona Irismar, do you believe the tooth must be Q: The fluoride at school. . . the mouthwash without
pulled to kill the lagarta? brushing?
R: Only by pulling it! (So! arrancando!). R: I don’t believe in that!
Q: Because they don’t brush?
Owing to an underlying oppositional ‘‘intrusive- R: Yeah. . .because it’s the toothbrush that cleans
extractive’’ logic,23 the aggressive, sugar-craving, between teeth!
tooth-devouring lagarta intruder must be definitively
extracted. The lagarta-infested tooth must be pulled. For disbelieving parents and children not enrolled at
Filling-up the cavity with putty contradicts this princi- school, fluoride interventions continue to have little, or
ple. Restoration is an illogical, improvised, stop-gap, no, perceived purpose or value.
patch-over job. What needs doing is exterminating the Beyond these two examples, innumerable aspects of
pesky, intrusive lagarta once and for all! Tooth dentists’ and patients’ EMs}fear, competency, access,
restoration, say people, is ‘‘the cheap way out, that etc.}are at odds and beg resolution in the future.
ends up expensive!’’ (O barato que sai caro!) Health belief or KAP (knowledge, attitudes and
A second serious conceptual clash also exists between practices) studies that target patients’ cultural and
the conceptualization of rotting and popular acceptance conceptual baggage conclude (quite logically) that the
of fluoride mouth washing. In this world where starving, heart of health problems rests on laypersons’ folkloric
sugar-crazed lagartas feast on leftovers trapped between notions. Patients’ teeth rot because they believe in such
teeth, brushing makes perfect sense. Poor parents, who exotica as lagartas and estragaça*o. Shedding culture-
purchase toothbrushes or prepare jua! paste, encourage bound beliefs and practices, in favor of biomedical ones,
children’s brushing ‘‘to rid of the lagarta’s food and stop is the proposed cure. Medical anthropologists Foster
her from growing’’. Even before the Program, people and Anderson (1978), however, argued more than 20
‘‘cleaned’’, ‘‘whitened’’ and ‘‘protected’’, teeth with salt, years ago that an exclusive focus on patients’ knowl-
lemon, jua! and tobacco. ‘‘Chewing tobacco protects edge, attitudes and practices is short-sighted. Beyond
popular beliefs, structural/institutional forces exert
23 powerful influences over the human condition. Re-
Therapies, drugs and procedures to treat invasive disease-
s}evil eye, spirits (encosto), arrowheads (flechada) and
searchers, they argue, must correct their impaired vision
lagartas}must be reductive, subtracting or removing (either by adopting a panoramic view of all actors involved}of
physically or symbolically) the agent. Conversely, treatments their patterns of social interaction and of the historical/
against extracting agents}soul loss (susto) or diarrheal political/economic context in which the clinical encoun-
dehydration}are additive. ter is embedded. Negotiating dentist–patient disparities
M.K. Nations, S.A.S. Nuto / Social Science & Medicine 54 (2002) 229–244 243

and creating humanized clinical care requires far more Improving dental care quality in Northeast Brazil
than changing patients’ ‘‘quaint’’ or ‘‘superstitious’’ requires far more than extending curative, disease-
mindsets. What is called for is a Kuhnian paradigmatic fixated and dentist-controlled practice into rural regions.
revolution (Kuhn, 1970). This shift in the construct of Conflicts in clinical communication must be minimized
dental practice should begin among power-wielding and patients’ voices heard to humanize care. Above all,
professionals and influential health institutions. providing quality dental care in poor developing regions
requires improving the living conditions of all citizens.
Only when the dignity-devouring dental worms of
societal decay}injustices, gross inequities, poverty,
unemployment, hunger, sexism, discrimination, exclu-
Removing societal decay and plaque deposits sion, etc.}are scraped off along with bacteria-laden
plaque deposits, will our attention be truly inverted and
In spite of increased tooth-brushing and fluoride the oral health of poor Brazilians improved.
treatments among schoolchildren and a likely reduction
in the incidence of dental caries after three years of The
Program,24 grave conflicts in dentist–patient commu- Acknowledgements
nication persist in rural Cear!a. Practising quality
dentistry, as if people mattered, remains more of a A warm ‘‘abraço’’ for our informants in appreciation
dream than a reality. Instead of inverting attention, of their candid responses. Comments by anonymous
professionals’ eyes are mostly averted from, even reviewers were especially helpful in focusing the paper
blinded to, patients’ pain, suffering and meaning-laden and strengthening our arguments.
world of lagartas and relentless searches for remedies
and relief. High-contrast images of dentists and patients
continue to reveal socially perverse snap-shots of
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