Dynamics Salary Survey

Microsoft Dynamics
Global Edition
Microsoft Dynamics Salary Survey 2017
Contents
Introduction 3
Nigel Frank International 4
Survey Methodology 8
Survey Demographics 10
Key Findings 12
Employment and Experience Overview 13
Spotlight on the Dynamics Ecosystem 16
Spotlight on Microsoft Dynamics 365 18
Dynamics Workload 20
Movement in the Channel 21
Employee Benefits 24
Workplace Diversity 25
Employee Retention 26
Salary Tables 28
Testimonials 42
Now in its ninth edition,
this report is the world’s
largest and most
comprehensive Dynamics
salary survey.
Microsoft Dynamics
Salary Survey 2017
I am extremely pleased to once again present Nigel Frank International’s industry
acclaimed Microsoft Dynamics Global salary survey report.
The world’s largest and most comprehensive Microsoft Dynamics survey, this report
offers a unique insight into salaries, benefits and bonuses, sentiments, motivations, and
movements across the worldwide Microsoft Dynamics Partner, ISV and End User (Microsoft
Dynamics Customer) communities.
Collated from data points from both Microsoft Dynamics placements made by Nigel Frank
International between November 1st 2016 to March 30th 2017, and thousands of survey
results collected between April 12th 2017 and July 9th 2017, we hope the results of this
report will prove valuable to both those looking to recruit Dynamics professionals, and
Dynamics professionals themselves.
This report was launched in Washington D.C. in July 2017 at Microsoft Inspire; the world’s
largest Microsoft event which connects tens of thousands partners, Microsoft employees
and industry experts.
I sincerely appreciate all of you who took the time to participate in our survey. We are proud
of the report we have produced, but we are always open to receiving feedback from you
on how to improve and make our study more useful to you.
We hope you enjoy reading the survey and - more importantly - find it beneficial, whether
you are actively recruiting or looking for the next step in your Microsoft Dynamics career.
James Lloyd-Townshend
Chief Executive Officer
Nigel Frank international
Nigel Frank International
The Global Leader in Microsoft Dynamics

Recruitment with offices covering North
America, EMEA and Asia Pacific.
Strong Track Record Across the Microsoft Ecosystem

Nigel Frank International is the recognized global leader in Microsoft Dynamics
recruitment. Since our inception in 2006, we have built excellent relationships with
Microsoft, top tier Microsoft Partners, ISVs and End Users. This has enabled us to
place over 19,000 Microsoft technology professionals in 45 countries across diverse
industry sectors such as banking, professional services, manufacturing, and retail on a
permanent and freelance basis.
Unparalleled Reach
Our team of over 750 Microsoft Dynamics recruitment consultants spread across
eight offices on four continents is uniquely positioned to find you the perfect job or
employee, whatever your requirements are.
Unrivaled Knowledge in Retain Key People with

Microsoft Recruitment the Right Skills
Our singular focus on delivering high By understanding your business,
caliber professionals to our clients culture and your needs, we are able
in specific Microsoft technologies to deliver candidates who best fit your
has enabled us to create dedicated organisation, with 85% of candidates
technology-based teams with we place staying in their current
unrivaled knowledge of the position for over two years.
marketplace.
Through headhunting, networking Typical Roles We Recruit For

and huge marketing investments
within our niches, we can access the • Practice Leads
largest choice of candidates in our • Pre Sales Consultants
specialist areas, many of whom are • Functional Consultants
exclusive to Nigel Frank International. • Technical Consultants
• Business Analysts
• Technical Architects
• Solutions Architects
• Project Managers
• Developers
• Support Analysts
Technologies We Recruit For
Microsoft Microsoft Microsoft Microsoft Microsoft

Dynamics Dynamics Dynamics Dynamics Dynamics
365 CRM NAV GP AX
Microsoft Skype for Microsoft Microsoft Microsoft

SharePoint Business Azure Power BI SQL Server
5
Solid Investment in the

Microsoft Channel
We have invested $11 Million in advertising and

marketing, enabling us to access over 600,000
high caliber Microsoft Technology Professionals.
Delivering Candidates on Time Investment in

and on Budget $11m Marketing &
Advertising
As foremost experts in our field, we are
the number one provider of Microsoft
Technology professionals to Microsoft
Partners, Microsoft Customers and ISVs.
We commit to providing our customers
with the following services:
600k Global Network
of Candidates
• Shortlisting qualified candidates within

24 hours, in 90% of cases
• Consultants who are technically

proficient within their niche markets
and understand your cultural
100k Candidate
Database
requirements
• Dedicated account management for a

truly tailored service
• The broadest view on the market to

deliver you the best candidates
50k Exclusive
Candidates
19,000 Successfully
Recruited
6
Salary Survey Report
Methodology
Our report is the result of the analysis of

almost 14,000 data points from Microsoft
professionals across 131 countries
Global Information Source

The global salary survey information was voluntarily self-reported by a total of 2,639
Microsoft Dynamics professionals from the Nigel Frank International salary survey,
spanning a wide range of job titles, industries, Dynamics technologies and geographic
locations from 131 countries.
In addition, we examined the actual salary and remuneration information from 2,003
permanent and freelance placements made by Nigel Frank between November 1st
2016 and March 18th 2017, and 9,312 vacancies registered between 1st March and 3rd
July 2017.
8
Data Validation Techniques
Each survey response has been validated using robust statistical analysis and automated
data validation rules in order to be included in the results set. Any data profiles that
do not pass our validation rules and statistical analysis, or are deemed questionable,
incomplete, or duplicate were removed in order to provide meaningful results.
Our internal teams have verified each Nigel Frank placement data point to ensure
100% accuracy with respect to base salary, bonuses, benefits, employer type, seniority,
job title, technology and location.
No data has been artificially aged, nor have any results been extrapolated based on
general inflation adjustments, or general wage increase trends. For the purpose of the
survey, we will refer to all ‘data points’ as respondents.
Breakdown of Data Sources
The 2017 salary survey report results from the analysis of 13,954 data points collected
via the following sources:
Nigel Frank Global

Dynamics Placements
Nov 1 2016 - Mar 18 2017
2,003
Registered Dynamics
Vacancies 9,312 13,954 TOTAL
Mar 1 2017 - Jul 3 2017
Nigel Frank
Salary Survey 2017
2,639
Apr 12 2017 - Jul 9 2017
9
Survey Demographics
Geographical Split of Survey Results
United States 23% Australia 5%
United Kingdom 9% South Africa 4%
Scandinavia 8% Netherlands 4%
India 6% Germany 3%
Canada 5% France 1%
Rest of the World 32%
10
Survey Demographics
Breakdown by Age
<24 years 2%
24-30 years 18%
31-35 years 22%
36-40 years 19%
41-45 years 15%
46-50 years 10%
50+ years 14%
Breakdown by Gender
In this year’s survey, 15.1% of global
respondents were female. The
countries with the highest percentage 15% 85%
of female respondents were the
United States (23.9%), Canada (18.4%)
and France (13.0%). The Netherlands
had the lowest percentage of female
respondents at 6.8%. Female Male
Globally, 15.1% of respondents were female; a

slight decrease compared to last year.
11
Salary Survey Key Findings
A Snapshot of the Salient Points from

this Year’s Dynamics Survey.
58% 62%
Dynamics Workload Plans to Upgrade

58% of Partners surveyed reported an 62% of respondents said they planned
increase in workload in the past year to upgrade to Dynamics 365
27% 37%
Job Satisfaction Increase in Migrations

27% of respondents were satisfied 37% of Partners surveyed reported that
with their current job, with lack of migrations from non-Dynamics products
progression opportunities cited as the had increased in the past 12 months, up
main reason for dissatisfaction from 34% last year
24% 87%
Microsoft Certification Gender Pay Gap

24% of respondents working for an End 87% of women believe there is a gender
User were certified, an increase of 9% pay gap in their workplace, compared to
on last year 75% of men
12
Employment and
Experience Overview
Skills Matrix Microsoft Certification

This year Dynamics AX (38.6%), CRM 57% of survey respondents were certified;
(36.9%) and NAV (27.6%) continued to a slight increase on last year. Most of
prove the products that respondents were the certified respondents (69.9%) were
most technically proficient in, with 37.4% of working for a Partner, however certified
respondents reporting proficiency in new respondents working for End Users
product Dynamic 365. showed a rise of 9% compared to last year.
MS Dynamics AX 39% Certified Respondents by Employer Type
MS Dynamics CRM 32% Working for a partner 70%
MS Dynamics NAV 23% Working for an end user 24%
MS Dynamics GP 9% Working for an ISV 4%
MS Dynamics 365 37% Other 2%
33% of respondents experienced a

pay rise post certification
13
Employment and
Experience Overview
Employer Type
Microsoft Partner/Solution Provider 51%
End User/Microsoft Customer 38%
Microsoft ISV 4%
Other Software Business/Microsoft Competitor 3%
Other 4%
Industry Sector Breakdown

Microsoft Dynamics’ key focus industries were well-represented, with the top four industry
sectors reported as IT, Professional Services, Manufacturing and Retail.
1 IT 49.4% 11 Not for Profit/Charity 1.6%
2 Professional Services 10.2% Mining, Quarrying,

12 Oil & Gas
1.1%
3 Manufacturing 9.3%
13 Education 1.0%
4 Retail & Wholesale 5.3%
14 Other Service Activities 1.0%
Banking, Financial
5 & Insurance
4.5%
Agriculture, Forestry
15 & Fishing
0.9%
Distribution, Logistics
6 & Warehousing
3.2%
16 Power & Utilities 0.6%
7 Healthcare 2.0% 17 Hospitality & Travel 0.6%
Government, Public Sector Administrative

8 & Defence
1.9% 18 & Support Services
0.4%
Construction, Real Estate Arts, Entertainment,

9 & Property
1.8% 19 Sport & Recreation
0.3%
10 Media & Telecoms 1.7% 20 Other 3.2%
14
Spotlight on the
Dynamics Ecosystem
84% of respondents were happy to recommend

Microsoft Dynamics products to somebody
outside of their organization.
Customer Migration
20% 20.4% of respondents working for a Microsoft customer

had migrated to a Microsoft Dynamics product from a non-
Microsoft ERP or CRM product in the last 12 months.
Partner Migration
37% 36.7% of Partner respondents reported an increase in the

number of migrations from non-Dynamics ERP and CRM
products.
Upgrades
8% Only 8% of end users are planning to upgrade to a new

version of their current on-premise solution, however 62%
are considering migrating to Dynamics 365.
Engagement
64% 63.9% expect the amount of Dynamics related work to

increase in the next 12 months.
16
Spotlight on the
Dynamics Ecosystem
Top Reasons for Adopting Dynamics Products
69% 34% 32% 29%

Functionality Ease of Cost Ease of
of the Product Implementation Reduction User Adoption
Top 3 ERP or CRM Migrations to

Dynamics Products in the last 12 Months
16%
15%
9%
According to the survey, the percentage of migrations

from Salesforce to Dynamics has increased to 16%, up
from 11% last year.
17
Spotlight on
Microsoft Dynamics 365
Released in November 2016, Dynamics 365 is Microsoft’s

latest addition to the Dynamics stack. A cloud-based
business solution, Dynamics 365 rolls together the
functionalities of the existing Dynamics suite, alongside
new features on a streamlined modular platform.
Awareness
66% 66% of respondents said they were

aware of the release of Microsoft
Dynamics 365
18
Intention to Upgrade to Dynamics 365

Almost two thirds of respondents said they were considering migrating to Dynamics 365
39% 23% 38%
Would migrate to the Would migrate to the Do not intend to

Enterprise Edition Business Edition upgrade
Recommendation
Of the 50% of respondents that felt they had enough experience to make an informed
decision, 88% said they would recommend Dynamics 365.
44% 6% 50%
Yes, I would No, I would not I do not feel I have

recommend recommend enough information to
Dynamics 365 Dynamics 365 make a decision
Migration
Top reasons people
would be hesitant to
1 2 3
migrate to Microsoft
Dynamics 365
Product Limited Time Consuming

Immaturity Customization Implementation
Options
19
Dynamics Workload
Ways in which workload has changed over the past year
76% 58% 31% 63%
Spent less than Were busier Said workload Expect workload

30% of their time than the previous has stayed the to increase in the
‘on the bench’ 12 months same next 12 months
Most Common Challenges of Implementing Dynamics Products
52% 38% 36% 33%

Data Migration User Adoption Lack of Cost of Custom
Appropriate Skills Integration
Movement in the Channel
An insight into the sentiments and motivations

for changing jobs and employers
Top Reasons to Change Jobs
50% 41% 37% 25%

Lack of Career Need New Lack of Lack of Training
or Promotional Challenges Leadership and
prospects Vision
Actual Churn Less Planned Employee Churn

21.3% of respondents have been in 14.3% of respondents did not expect to
the current role for less than a year, be working for their current employer in
implying a ‘true’ churn of around 1 in 5; 12 months, with 12.5% actively looking
down from 1 in 4 last year. for new opportunities.
Movement in the Channel
47% of End User respondents who are planning on

changing jobs would consider working for a Partner,
compared with 40% of Partner employees who would
consider working for an End User.
Motivations for Partners’ Employees to Join End Users
57% 49% 48% 43%

Better Work/Life Higher Earning Better Benefits Ability to Work
Balance Potential Remotely
Relocation Top 3 Preferred Destinations for

Respondents to Relocate
8.9% of respondents said they had
relocated to another country in the
last 12 months. 44.6% said they were
amenable to moving to another country
for work.
United United Canada

States Kingdom
22
Employee Benefits
Days Spent Working from Home
Less than 1 day a week 34%
1 day a week 16%
2 days a week 9%
More than 3 days a week 19%
Never 22%
44% of respondents spent at least one day a week

working from home; a slight increase on last year.
Top 20 Most Popular Benefits
1 Laptop 65.5% 11 401k Match 20.6%
2 Bonus 50.4% 12 Education/Training Allowance 20.5%
3 Health/Medical Insurance 45.8% 13 Company Pension 19.9%
4 Working from Home 45.4% 14 Vision Plan 19.6%
5 Flexible Working Hours 38.4% 15 Free Internet 19.3%
6 Free Mobile/Cell Phone 35.0% 16 13th Month Pay 17.5%
7 Life Insurance 30.3% 17 Parking/Car Park 16.3%
8 Dental Plan 29.5% 18 Gym Membership 13.2%
9 Mobile/Cell Phone Allowance 26.5% 19 Travel Insurance 11.3%
10 Certification Exam Vouchers 24.0% 20 Company Car 10.4%
24
Workplace Diversity
75% of men and 87% of women believe there is a

gender pay gap in their workplace.
Perception of existing gender How to address the

diversity (‘Yes’ responses): gender pay gap
Gender inequality in the computer The top three steps respondents

technology field is a significant issue believe will improve the gender
• Men 13% pay gap in their workplace were:
• Women 19% 1. New company policies around
pay and compensation
In my workplace, men and women are
treated equally 2. Greater internal pay
transparency
• Men 40%
• Women 20% 3. Clearer communication from
senior leaders about how
There is an equal balance of male and pay raises, bonuses and/or
female representation at the senior cost of living increases are
executive level determined
• Men 15%
• Women 9%
Employee Retention
An in-depth analysis of key aspect of job satisfaction

and recommendations for employers
Employee Perception
97% 91% 67%
felt that being valued felt that it was important felt that gaining the right
by their employer was to work for innovative type of experience is more
important to them. companies. important than salary
Percentage of Satisfied Employees by Job Aspect
68% 65% 62% 57%

Location Hours Work Environment Company Culture
56% 49% 39% 37%

Salary Benefits Training Career
Progression
26
27% of respondents were satisfied with their current job,
and another 57% stated that while they were satisfied
overall, they would consider other opportunities.
Top 3 Reasons for Employee Dissatisfaction
Lack of Career Progression
30% Absence of opportunities to progress in their current

job were the top reason for dissatisfaction at work.
Lack of Training and Development
29% 29% of respondents stated they did not feel satisfied

with the level of training they receive at work.
Lack of Benefits
20% Bonuses, 13th month pay and education/training

allowances were cited as the most desired bonuses.
27
UNITED STATES
Microsoft Dynamics AX
Permanent ($) Freelance ($)
Technical Knowledge Driven Junior Mid Senior Rate/hr
Consultant - Technical 89,997 112,536 130,486 75 - 156

Consultant - Functional 86,532 118,465 131,142 85 - 156
Consultant - Tech & Func 95,293 127,918 142,753 90 - 162
Developer / Programmer 80,497 99,728 127,463 65 - 168
Pre-Sales Consultant - 133,713 147,721 100 - 168
Technical Architect - 143,962 170,550 110 - 180
Solution Architect - 142,276 149,836 110 - 180
Experience Driven
Project Manager 89,602 116,824 147,063 90 - 180

Business Analyst 85,451 98,887 115,102 65 - 132
Development Manager 103,841 122,414 138,856 110 - 198
Programme Manager - 138,659 168,277 120 - 228
Systems Manager 102,850 122,325 130,138 100 - 174
IT Director / CIO 108,953 130,518 156,011 120 - 216
IT Manager 97,959 115,192 147,822 85 - 156
Manager Other 96,030 101,285 120,638 95 - 156
Finance Driven
Accountant / Financial Controller 86,661 96,811 126,626 60 - 132

Finance Manager - 115,911 159,210 60 - 138
Systems Accountant 67,038 90,927 119,309 55 - 138
Sales Driven
Practice Lead - - 178,794 120 - 204

Account Manager 82,693 104,218 116,237 90 - 160
Sales Director - 136,832 160,995 106 - 177
Sales Manager 96,129 119,753 151,608 89 - 166
Business Development 95,045 111,396 137,531 84 - 132
Support & Training Driven
Support 65,489 82,054 94,737 40 - 96

Training 67,464 85,951 103,817 110 - 192
28
UNITED STATES
Microsoft Dynamics CRM

Consultant - Technical 81,933 100,409 131,778 75 -132

Consultant - Functional 73,094 99,387 129,896 70 -126
Consultant - Tech & Func 86,300 126,351 149,823 80-150
Developer / Programmer 85,607 109,506 141,630 85-150
Pre-Sales Consultant 105,294 120,681 140,967 75-152
Technical Architect 126,264 146,436 168,276 85-167
Solution Architect 118,934 141,685 159,281 85-167
Experience Driven
Project Manager 79,519 108,168 149,128 85-167

Business Analyst 78,660 102,098 127,697 65-132
Development Manager 110,934 124,731 150,292 85-156
Programme Manager - 119,520 140,675 85-180
Systems Manager 59,407 75,743 95,233 80-167
IT Director / CIO 118,548 155,437 173,466 90-161
IT Manager 96,236 117,413 116,705 85-167
Manager Other 86,943 111,328 119,202 80-159
Sales Driven
Practice Lead - 145,429 167,530 90-125

Account Manager 84,056 96,260 103,826 70-110
Sales Director - 132,295 154,082 80-120
Sales Manager 96,964 108,782 127,287 75-115
Business Development 86,826 112,943 127,820 70-110
Support 57,440 71,311 96,194 50-96

Training 60,249 82,237 96,138 60-114
29
UNITED STATES
Microsoft Dynamics GP
Consultant - Technical 85,073 98,506 111,485 75-138

Consultant - Functional 80,299 96,728 115,947 75-138
Experience Driven
Project Manager 88,528 118,225 128,505 80-156

Programme Manager 101,797 120,038 125,867 90-168
Systems Manager 93,300 108,049 118,275 75-150
IT Director / CIO - 118,505 135,182 80-156
IT Manager 95,668 112,782 127,810 65-120
Manager Other 86,118 94,649 104,526 65-120
Finance Driven
Accountant/Financial Controller 105,000 58,684 111,373 45-102

Finance Manager 72,003 95,227 129,019 45-102
Systems Accountant 66,944 76,296 111,823 30-90
Sales Driven
Practice Lead - - 153,291 95-168

Account Manager 80,043 84,989 106,115 70-138
Sales Director 111,484 137,100 151,665 70-144
Sales Manager 82,911 123,472 136,283 70-144
Support 64,737 79,435 92,603 50-108

Training 64,777 78,830 94,571 85-162
30
UNITED STATES
Microsoft Dynamics NAV


Experience Driven
Project Manager 81,250 97,287 110,667 70-126

Programme Manager 123,362 130,721 135,577 100-162
Systems Manager 94,280 112,044 125,582 85-150
IT Director / CIO 129,082 152,168 165,710 90-156
IT Manager 96,363 112,141 135,083 80-138
Manager Other 90,404 106,491 107,670 85-155
Finance Driven
Accountant/Financial Controller 62,870 88,098 100,178 42-107

Finance Manager 74,586 85,830 108,726 58-125
Sales Driven
Practice Lead 123,541 139,307 155,252 110-187

Account Manager 79,107 86,416 105,781 62-136
Sales Director 125,027 152,581 171,548 85-163
Sales Manager 86,331 106,216 127,085 72-145
Support 74,091 81,192 97,310 35-96

Training 64,646 72,451 95,774 80-138
31
UNITED KINGDOM
Permanent (£) Freelance (£)
Technical Knowledge Driven Junior Mid Senior Rate/day

Consultant - Tech & Func 54,735 65,536 70,867 -
Pre-Sales Consultant - 52,509 75,921 -
Experience Driven
Project Manager 51,126 61,973 79,591 645-775

Development Manager 58,822 62,022 72,978 -
Systems Manager 45,191 49,143 59,068 -
IT Director / CIO - 87,555 110,338 875-1050
IT Manager 48,298 52,489 57,311 520-625
Manager Other 61,996 66,663 73,616 455-550
Finance Driven
Accountant / Financial Controller 39,496 45,370 58,807 385-465

Finance Manager 46,387 53,190 60,425 445-535
Sales Driven
Practice Lead - - 97,823 -

Account Manager 42,234 55,892 64,288 -
Sales Director - 62,595 97,357 -
Sales Manager 44,041 58,723 72,355 -
Business Development 48,996 57,296 72,108 -
Support 32,160 37,967 42,879 350-420

Training - - - 450-540
32
UNITED KINGDOM


Experience Driven
Project Manager 45,901 55,943 71,621 500-780

Systems Manager - - - 550-840
IT Director / CIO - 87,078 89,085 800-1440
IT Manager 50,463 57,738 61,871 550-840
Manager Other 55,561 58,615 59,913 613-810
Sales Driven
Practice Lead - 104,445 122,610 550-840

Account Manager 52,091 58,418 64,968 550-840
Sales Director - 69,281 110,688 550-960
Sales Manager 51,639 52,326 74,358 550-840
Support 34,874 37,036 43,247 250-400

Training 39,009 49,399 55,929 350-500
33
UNITED KINGDOM
Microsoft Dynamics GP

Developer / Programmer - - - -
Experience Driven
Project Manager 48,432 63,225 72,251 568-681

Systems Manager 43,336 55,577 63,223 -
IT Director / CIO - 66,596 88,396 723-868
IT Manager 41,691 55,920 65,417 551-661
Manager Other 45,379 54,475 66,200 545-654
Finance Driven

Finance Manager 45,935 56,076 71,420 482-579
Sales Driven

Account Manager 37,420 46,622 56,285 -
Sales Manager 52,839 63,273 79,005 -
Support 36,632 42,156 49,691 360-432

Training 42,593 46,253 51,732 360-432
34
UNITED KINGDOM


Experience Driven
Project Manager 43,203 60,317 75,273 450-638

Systems Manager 34,691 45,681 58,881 375-450
IT Director / CIO - 74,082 89,246 700-840
IT Manager 41,766 48,703 64,006 450-540
Manager Other 39,929 54,413 68,342 530-600
Finance Driven

Finance Manager 48,252 50,899 58,378 400-480
Sales Driven

Account Manager 40,860 50,430 60,822 -
Sales Manager 40,630 55,006 64,378 -
Support 30,784 36,632 44,822 250-300

Training 35,076 46,080 52,262 325-390
35
GERMANY
Festangestellt (€) Freiberuflich (€)
Kenntnisorientiert Junior Mid Senior Range
Berater - Technisch 40,682 63,353 85,634 115-179

Berater - Funktional 40,136 61,613 80,012 120-166
Berater - Techn. & Funkt. 42,189 63,065 84,747 122-172
Entwickler / Programmierer 41,946 55,278 79,272 90-130
Pre-Sales Berater 48,688 71,689 90,032 -
Technischer Architekt - 65,665 92,868 116-190
Solution Architekt - 70,024 94,552 125-187
Erfahrungsorientiert
Projekt Manager 53,557 71,463 93,086 124-196

Entwicklungsleiter - 74,836 95,610 -
Programm Manager - 79,287 88,077 131- 185
System Manager 47,342 69,234 83,331 -
IT Direktor / CIO - 83,288 99,955 139-167
IT Leiter 60,771 82,541 98,154 102-122
Manager - andere 46,062 61,810 77,680 89-107
Finanzorientiert
Buchhalter / Finanzcontroller - 61,057 69,666 81-96

Leiter Finanzen - 74,773 84,802 106-116
System Buchhalter - 52,640 55,913 75-90
Vertriebsorientiert
Anwendungsleiter - - 93,770 -
Verkaufsdirektor - 69,181 91,754 -
Verkaufsleiter 84,490 89,685 -
Training- & Supportorientiert
Support 36,574 45,172 54,980 64-76

Training 39,945 54,628 66,120 62-74
36
GERMANY

Berater - Technisch 38,631 57,960 75,219 85-162

Pre-Sales Berater 43,897 55,504 83,487 93-162
Technischer Architekt 53,579 73,411 100,253 95-162
Solution Architekt 50,997 67,046 88,455 95-162
Projekt Manager 46,278 61,326 79,454 114-162

Programm Manager 70,595 90,039 103,179 119-197
System Manager 68,578 85,723 100,850 -
IT Direktor / CIO - 95,935 123,661 136-163
IT Leiter - 88,401 110,158 -
Manager - andere - 67,420 95,318 -
Vertriebsorientiert
Anwendungsleiter - 95,753 107,544 -

Leiter Finanzen - 51,641 69,715 -
Verkaufsdirektor - 79,429 123,490 -
Verkaufsleiter - 73,459 113,534 -
Support 30,110 45,898 62,347 85-132

Training 32,057 43,818 54,996 85-132
37
GERMANY


Pre-Sales Berater 52,048 75,866 91,852 -
Technischer Architekt - - - -
Solution Architekt - - - -
Projekt Manager - 76,645 79,003 120-194

Programm Manager - - - -
System Manager - - - -
IT Direktor / CIO - 79,588 98,210 142-170
IT Leiter - 71,200 83,450 113-135
Manager - andere 49,287 70,125 76,581 92-110
Finanzorientiert
Buchhalter / Finanzcontroller 41,120 48,996 54,469 82-99

Leiter Finanzen - 69,772 81,264 113-136
System Buchhalter - - - -
Vertriebsorientiert
Anwendungsleiter - - - -
Leiter Finanzen - - - -
Vertriebsleiter - 89,510 106,478 -
Vertriebler 68,421 83,501 96,740 -
Business Development - - - -
Support 39,584 44,580 52,715 62-74

Training 44,498 53,517 67,800 66-79
38
FRANCE
Permanent (€) Freelance (€)
Compétences Techniques Junior Confirmé Expérimenté Tarif
Consultant technique 36 556 47 649 66 111 960-1020

Consultant fonctionnel 40 197 47 747 60 889 960-1020
Consultant technico-fonctionnel 43 598 52 253 66 105 960-1020
Développeur/programmeur 36 488 51 675 62 186 720-840
Consultant Avant-Vente 42 508 60 098 75 174 -
Architecte Technique 48 106 61 540 72 717 1020-1080
Architecte - 53 668 73 132 1020-1080
Expérience en tant que
Chef de projet 42 623 50 155 71 610 1020-1080

Analyste 41 959 52 641 64 886 600-720
Responsable de développement 70 301 82 634 88 188 -
Manager de projet - 70 963 80 802 1020-1080
Responsable des réseaux informatiques - 53 118 79 545 -
Directeur des Systèmes d'infomations - 101 170 120 331 120-144
Responsable des Systèmes d'infomations 55 691 63 291 81 781 960-1080
Manager 53 995 63 649 77 940 960-1020
Finances
Comptable/Contrôleur de Gestion 41 178 57 801 69 665 840-900

Responsable des finances 50 747 66 445 77 700 840-900
Comptable analytique 43 432 59 525 71 164 840-900
Ventes
Manager des comptes clients - - 117 664 -

Manager des comptes clients 48 232 67 203 89 166 -
Directeur commercial - 80 584 108 684 -
Responsable des ventes 54 386 70 672 88 094 -
Ingénieur d'affaires 52 042 67 519 85 208 -
Support & Formation
Support (consultant support) 38 319 45 922 61 693 720-780

Formation (formateur) 39 276 46 566 65 322 720-780
39
FRANCE

Consultant technique 36,131 47,410 55,860 752-902

Consultant fonctionnel 40,636 48,353 62,838 752-902
Consultant technico-fonctionnel 40,742 61,126 65,092 811-973
Développeur/programmeur 36,968 44,739 50,730 712-854
Consultant Avant-Vente 42,578 59,643 75,220 -
Architecte Technique 46,845 59,200 61,108 912-1094
Architecte - 52,893 72,972 931-1117
Chef de projet 42,600 50,191 64,405 735-882

Analyste 42,219 51,058 64,486 824-988
Responsable de développement 70,832 81,671 87,290 -
Manager de projet - 69,899 81,062 925-1110
Responsable des réseaux informatiques - - - -
Directeur des Systèmes d'infomations 55,738 63,345 120,340 -
Responsable des Systèmes d'infomations 56,307 63,536 81,087 -
Manager 54,820 64,749 76,267 811-973
Ventes
Manager des comptes clients - 107,969 117,324 -

Manager des comptes clients 46,849 67,075 89,724 -
Directeur commercial - 82,605 108,006 -
Responsable des ventes 54,277 69,525 87,136 -
Ingénieur d'affaires 52,071 66,848 86,203 -
Support & Formation
Support (consultant support) 37,220 45,417 61,129 612-734

Formation (formateur) 39,253 45,989 63,230 635-762
40
FRANCE

Consultant technique 37,266 45,041 51,715 690-928

Consultant fonctionnel 37,266 46,046 51,715 750-928
Consultant technico-fonctionnel 42,183 52,222 63,275 1,000
Développeur/programmeur 38,649 44,684 52,462 866
Consultant Avant-Vente 53,407 72,102 96,810 -
Architecte Technique 48,021 65,536 83,564 1,139
Architecte 51,573 71,312 83,397 1,145
Chef de projet 42,183 48,612 58,002 956

Analyste 42,560 53,316 61,760 1,016
Responsable de développement 46,544 51,715 63,275 -
Manager de projet - 67,286 76,034 1,197
Responsable des réseaux informatiques 46,544 57,444 63,275 -
Directeur des Systèmes d'infomations - 81,286 114,879 1,213
Responsable des Systèmes d'infomations 46,544 58,560 63,782 1,157
Manager 58,511 61,038 76,084 974
Finances
Comptable/Contrôleur de Gestion 43,692 56,359 66,449 847

Responsable des finances 48,800 65,572 77,561 1,001
Comptable analytique 45,126 57,977 67,294 846
Ventes
Manager des comptes clients - - 119,680 -

Manager des comptes clients 47,061 67,756 84,541 -
Directeur commercial - 86,342 109,885 -
Responsable des ventes 55,211 70,836 92,078 -
Ingénieur d'affaires 42,183 52,729 63,275 -
Support & Formation
Support (consultant support) 35,594 40,816 60,550 762

Formation (formateur) 38,951 41,158 59,061 918
41
Client Testimonials
“Consistently delivering talented people across Europe”

Nigel Frank International have become a valued partner to Microsoft by consistently
delivering talented people across Europe. We have a trusted partnership that is pivotal
to the joint successes we have seen.
Georgina Bowis
Head of Talent Acquisition
Microsoft UK
“We were very pleased with the knowledge

and tenacity of Nigel Frank.”
We came to Nigel Frank International with an urgent need for a candidate with a very
specific and unusual skillset; a Senior GP Consultant with BI360 experience. Due to
the rarity of such a skillset, candidates with this type of experience are often extremely
costly, and we had previously been unable to find a candidate with the right skills at a
reasonable rate.
Nigel Frank showed great dedication, taking on a difficult job and sticking at it until it
we were satisfied. They found us a strong candidate with the skills we needed, who
revolutionized our reporting system and drastically offset our budget. We were very
pleased with the knowledge and tenacity of Nigel Frank, and look forward to working
with them to fulfil our further staffing needs in the future.
Jeremy Sweek
Managing Director
Burgher Haggard
42
Client Testimonials
“Without a doubt we will use Nigel Frank’s

services in the future.”
With 22 years of experience, Delta Comtech is a multicloud provider for SMBs in the
commercial sector. As we are based in Macclesfield, South Manchester, where top
candidates are limited, we reached out to Nigel Frank for assistance in finding a top
CRM Developer to join our great team of trained Microsoft specialists. From the word
“GO” our consultant Amy showed superb market knowledge and did a great job in
assisting us in our search for a suitable CRM candidate.
Ed Wright
Technical Manager
Delta Comtech Ltd
“Their knowledge of the market and relationships

with candidates ensures our recruitment needs are
dealt with quickly.”
As a Microsoft gold certified solution provider, Beck Consulting looks for the very
best internal talent to help us to provide professional services to clients of all types
and sizes throughout the world. We initially reached out to Nigel Frank as we were
struggling to locate senior Dynamics NAV Developers and Consultants who have
experience in the food industry. Having been impressed with their management of our
primary staffing challenge, we have worked with Nigel Frank for four years. During that
time, the business has welcomed six skilled individuals who fit the bill every time. Their
knowledge of the market and relationships with candidates ensures our recruitment
needs are dealt with quickly.
Dirk Manders
President
Beck Consulting
43
Client Testimonials
“Nigel Frank’s market knowledge and understanding of our

company needs is exceptional”
Since 2012 Nigel Frank have provided adesso Schweiz AG with the widest range of
hard to find candidates in a highly competitive market. With their help we have hired
great Dynamics CRM, SharePoint and .NET developers, consultants and architects
who can support our customer projects and perfectly fit into our company culture.
Nigel Frank’s market knowledge and understanding of our company needs is

exceptional and the whole recruitment process is very efficient. We will continue to
work with them in the future.
Yves Grosjean
Leiter Microsoft Competence Centre
adesso Schweiz AG
“Nigel Frank have helped us to hire more individuals

than anyone else”
Britehouse understands the positive impact strong development skills make to an

organization, and focuses on employing the best people and prides itself on its ability
to deliver. Having worked with Nigel Frank for two years recruiting professionals across
the full Microsoft stack, we have been greatly impressed with not only the quality of
candidates, but the numbers they have been able to provide. Having placed 16 roles,
including a BI Developer, CRM Consultant, Project Manager, Web Designer, Mobile
Developer, SharePoint Consultant and more, Nigel Frank have helped us to hire more
individuals than anyone else.
Because of their professionalism and ability to track and place skilled candidates, we
look forward to working with them in the future to achieve any further staffing goals.
Cheryl Singleton
General Manager
(Group Marketing)
Britehouse
44
Client Testimonials
“Quick and efficient recruitment process and hiring.”
Accigo is a growing business that specializes in providing their customers with

complex IT solutions.Nigel Frank assisted Accigo with various roles within Microsoft
technologies including Microsoft Business Intelligence, Dynamics AX, Dynamics
CRM and SharePoint. Nigel Frank helped Accigo secure some of the best Microsoft
professionals in the Swedish market.
So far Nigel Frank has helped us hire ten Microsoft professionals within the last seven
months in a very competitive market, providing excellent service and expertise in
finding and building relationships with the best candidates and ensuring that these
candidates chose Accigo and not our competitors.
Jonas Hagen
Business Team Manager
Accigo
“They provided highly qualified candidates

who matched my needs.”
Nigel Frank has proven to be one of the more professional and reliable recruiting
agencies. They understood what I was seeking in the job description and provided
highly qualified candidates who matched my needs. I appreciated that they followed up
to ensure the candidate I selected measured up to the level of performance needed.
I highly recommend Nigel Frank, and have already forwarded their contact information
to fellow hiring managers.
Kobi Brenner
CFO
Master Meter Inc.
45
Candidate Search
The Most Comprehensive Candidate Search

of Hand-picked Microsoft Professionals
Nigel Frank’s Candidate Search was specifically created to help Microsoft Partners,
End Users and ISVs access the widest range of high quality candidates. Our Candidate
Search contains the top Microsoft professionals, vetted and shortlisted by our
recruitment consultants, from 100,000 qualified and 50,000 exclusive candidates.
• Search the online database of candidates and filter the results by skills, location,
industry sector, job title, availability and many other parameters.
• View online profiles of Microsoft professionals qualified by our recruitment
consultants.
• Save your searches or sign up to receive email alerts to be notified when new
candidates matching your requirements are added to the database.
• Request CV’s of candidates that are of interest to you.
Try the Candidate Search for free:

www.nigelfrank.com/findstaff
46
Newcastle New York
St Nicholas Building, 2nd Floor 110 William Street, 21st Floor, New York
St Nicholas Street, Newcastle, NE1 1RF New York 10038, United States
Tel: +44 191 230 1883 Tel: +1 212 731 8282
London Dallas
Centennium House, 100 Lower Thames St Ross Tower, Suite 2400, 500 N. Akard St
London, EC3R 6DL, United Kingdom Dallas, TX 75201, United States
Tel: +44 20 7337 0830 Tel: +1 972 546 4861
Berlin San Francisco

Charlottenstraße 57, (Quartier 205) 111 Pine Street, Suite 1615, San Francisco
7. OG (7th Floor) 10117 Berlin, Germany California 94111, United States
Tel: +49 3022 409 269 Tel: +1 415 580 3000
Singapore Melbourne
Royal One Phillip, 1 Phillip Street Level 6, 276 Flinders Street
Singapore 048692 Melbourne, Victoria 3000, Australia
Tel: +65 6622 5599 Tel: +61 3 9088 3700
www.nigelfrank.com
Nigel Frank International @NigelFrank NigelFrankInternational

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Dynamics Salary Survey

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Microsoft Dynamics

Nigel Frank International 4

Employment and Experience Overview 13

Spotlight on the Dynamics Ecosystem 16

Spotlight on Microsoft Dynamics 365 18

Movement in the Channel 21

Nigel Frank International

The Global Leader in Microsoft Dynamics

Strong Track Record Across the Microsoft Ecosystem

Unrivaled Knowledge in Retain Key People with

Through headhunting, networking Typical Roles We Recruit For

Technologies We Recruit For

Microsoft Microsoft Microsoft Microsoft Microsoft

Microsoft Skype for Microsoft Microsoft Microsoft

Solid Investment in the

We have invested $11 Million in advertising and

Delivering Candidates on Time Investment in

• Shortlisting qualified candidates within

• Consultants who are technically

• Dedicated account management for a

• The broadest view on the market to

Our report is the result of the analysis of

Global Information Source

Data Validation Techniques

Breakdown of Data Sources

Nigel Frank Global

Geographical Split of Survey Results

United States 23% Australia 5%

United Kingdom 9% South Africa 4%

Rest of the World 32%

24-30 years 18%

31-35 years 22%

36-40 years 19%

41-45 years 15%

46-50 years 10%

50+ years 14%

Globally, 15.1% of respondents were female; a

Salary Survey Key Findings

A Snapshot of the Salient Points from

Dynamics Workload Plans to Upgrade

Job Satisfaction Increase in Migrations

Microsoft Certification Gender Pay Gap

Skills Matrix Microsoft Certification

MS Dynamics AX 39% Certified Respondents by Employer Type

MS Dynamics CRM 32% Working for a partner 70%

MS Dynamics NAV 23% Working for an end user 24%

MS Dynamics GP 9% Working for an ISV 4%

MS Dynamics 365 37% Other 2%

33% of respondents experienced a

Microsoft Partner/Solution Provider 51%

End User/Microsoft Customer 38%

Other Software Business/Microsoft Competitor 3%

Industry Sector Breakdown

1 IT 49.4% 11 Not for Profit/Charity 1.6%

2 Professional Services 10.2% Mining, Quarrying,

7 Healthcare 2.0% 17 Hospitality & Travel 0.6%

Government, Public Sector Administrative

Construction, Real Estate Arts, Entertainment,

10 Media & Telecoms 1.7% 20 Other 3.2%

84% of respondents were happy to recommend

20% 20.4% of respondents working for a Microsoft customer

37% 36.7% of Partner respondents reported an increase in the

8% Only 8% of end users are planning to upgrade to a new