ICS CERTIFICATION (M) SDN BHD

www.icscer.com

PROGRAMME: INTERNAL QUALITY AUDIT TRAINING,

MEETING THE REQUIREMENTS OF ISO 9001: 2015 STD.

METHODOLOGY: LECTURE & WORKSHOP

DURATION: 1- DAY ( 9.00 AM – 5.00 PM )

DATE : TBA

LANGUAGE: ENG/BM

VENUE : IN-HOUSE

COURSE OBJECTIVE :

This course will show all employees including , ISO Coordinator , QMS Executives and
Internal QMS Auditors ,the basics of Internal QMS Auditing. Besides the participants
will also learn how to use the knowledge and techniques learnt in their actual working
environment in a systematic, independent and factual approach, in order to assure
compliance with all aspects of the Quality Management System and to determine its
effective implementation.

Your ISO , Environment, Safety, Quality Management and Human Capital Development Training Partner
Website : www.icscer.com ; Email : info@icscer.com
 ICS CERTIFICATION (M) SDN BHD
www.icscer.com

COURSE OUTLINE

 Introduction to Internal Quality Audit

 Quality Audit Definition
 Typical Audit Process
 Different Types Audits
 Audit Principles
 Audit Ethics
 Requirement of Standard for Auditing
 Auditor Qualification
 Roles and responsibilities of the Lead Auditor, Auditor and Auditing Team
 Definition of Auditing Terms
 Objective of Audit Planning
 Internal Audit Scheduling
 Preparation for Auditing
 Development of Checklists and its Purpose
 Guidelines for Conducting a Quality Audit
 The Opening & Closing Meeting
 Questioning Style
 Sampling and Observing
 Special Audit Techniques
 Documentation of Findings
 Audit Reporting & Issuance of NCRs
 Follow-Up on Corrective Actions
 Live Audit - Group Exercise

Your ISO , Environment, Safety, Quality Management and Human Capital Development Training Partner
Website : www.icscer.com ; Email : info@icscer.com
 ICS CERTIFICATION (M) SDN BHD
www.icscer.com

COURSE METHODOLOGY

 Presentation
 Self Audit & Assessments
 Group Audit Assignments for development of practical application
 Q&A
 Training Evaluation

Your ISO , Environment, Safety, Quality Management and Human Capital Development Training Partner
Website : www.icscer.com ; Email : info@icscer.com