Community Tech Platform for Salarpuria

SATTVA
31th July, 2017
Contents

1 Company Overview

2 Features for SATTVA

3 Process Flow & Technology Platform

4 Case Studies

5 Annexure

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 1.0 - Who are we

We are a full stack B2B F&B technology company delivering food solutions for the corporates.

Our vision is to provide Corporates real time visibility, control and adherence for their F&B operations
and provide their corporate employees a technology driven food experience which is safe, healthy and
make their experience

Our Team Our Investors & Group Companies

30+ 150+
Years of Founding Team Members in
Team Experience in our Team from
Food Tech institutes like IITs,
IIMs, IHMs

10 Cr+
Value of orders that
Ex-founders of Just goes through the
Eat India, which HungerBox platform
was later acquired in a month
by Foodpanda

2
1.1 Team HungerBox
Leadership Team
Sandipan Mitra Uttam Kumar
CEO HungerBox COO HungerBox
11+ years in Food 11+ years in Food
tech & Tech with tech & sales with
Foodpanda, Foodpanda,
JustEat, & others JustEat, & others

Ankur Pratap Kaustubh Fule Gunit Ahluwalia Alok Dashariya

Singh
Head of Product, VP Sales GM Sales
Head of Technology
IIT Madras, IIMB IIM Indore, ex- Ex-Little, JustEat &
IITK, ex-Fashionara,
Ex. Zigy, Zivame Foodpanda, HSBC Hilton, PG UK, IHM
Ibibo
Mumbai

Madhukar Reddy Prasanth HG Rinkesh Yadav Abhijeeth Ranjan

GM Sales, VP Sales Head - Operations, AVP Ops Excellence,

Ex –Prime Minister’s MBA- Australia IIMC Ex-Urbanity, Lodha,
Fellow, UCE (A), OU Ex - Sodexo, South Ex – Nuvo Logistics & NITIE/ NIT Grad
India Head Pickingo

Divya S Binita Agarwal Rajeev Kumar

Head Quality Head of Finance, CA Head Supply

Assurance, Ex Goldman Sachs, Ex - Foodpanda
Ex – Food Safety EY ING, Justeat, Kotak,
Officer Cisco Airtel

3
1.3- What do we do

Employee A (FTE)

Vendor A
Employee B (CWF)

Vendor B Vendors on- Employee

boarded post consumes Employee C (Guest)
Audit system food & provides
Vendor C feedback/ rating
Employee C (Blue
collar)
Vendor D
Employee D (Admin
team)

Company Cafeteria

All payment methods (Digital wallets, All ordering platforms (App, Website,
Cash, Cards, etc.) Card Tap, etc.)

Real time Menu displays (On 100% Customizable Real Time

Cafeteria Screens/ Apps, etc.) Reporting accessible anywhere

4
 1.4 - Benefits for all

No cash
Facilities Vendors pilferage
Enhanced
visibility

Enhanced
visibility

Employees

Digital processes &

Cashless
ordering
ordering
No long
queues Employee
Feedback

5
Our Clients from Various Industries

Serving 60+ companies spanning across various industries, serving 50,000+ plates per day

IT & ITES BPO & KPO

Consulting Telecom

FMCG Manufacturing Public Sector Payments, Banking & Finance

NAL

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2.1 Community App features for
SATTVA

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Salarpuira Community Tech Platform
Technology Architecture

Social ordering,
communication, etc.
5
Social Feed| Community Updates
Experience
4 Community
Specific InterestBuilding
Group/Clubs|
capability
Community Events|
Continuous learning and development culture
1 2 3
Services Payments/Loyalty Facility Management

• Food court All leading debit & • Field Personnel

• Retail Outlets credit, Net Banking Tracking- Digitized
• Fine Dining & Wallet Checklist
• Play Zones Integrations. • Visitor
• Health & Redeemable Management
Wellness Community/Loyalty • Parking
• Event Points Availability
Bookings • Facility Feedback
& CRM
The UX design would be in highly interactive and homogeneous in
Design
nature so that all SATTVA brand guidelines are followed
An Agile Technology base that is scalable across geographies and can build leading
Base
Technology features with the help of AI, IoT, Chat Bots, Big Data & Visualization etc.

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 Building Blocks
1 Food court,Retail & Shopping
1. Live Menus
2. Pre-ordering
3. Order status tracking
4. Exclusive access to retail stalls &
Flee markets
5. Personalized Recommendations
6. Guest Ordering
7. Laundry
4 Visitor & Parking Management
1. API integrations with existing
parking management system for
availability and slot booking
2. Multiple users – Guests,
Employees, Administration
3. OTP based visitor authentication &
entry
2 Payments & Loyalty
1. Both Prepaid & Credit modes of
payment, Net Banking
2. Both Remote & Proximity payment
mechanisms
3. Mobile Wallets
4. Loyalty programs and community
rewards
5. Premium Access Cards
5 Amenities Booking
1. Booking rooms for meetings, casual
events, etc.
2. Booking of special lunches, diners,
meeting lunches, etc.
3. Organizing B-day parties,
Anniversary diners, other types of
events, etc.
4. Health & Wellness : Yoga sessions
slots, Zumba session slots, other
events, etc.
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3 Facility Services & Feedback
1. CRM-Escalations & Complaint
management
2. Field Personnel Checklist
3. Housekeeping, Utilities, Gen sets,
STP , AC etc.
4. Maintenance & Repair requests
5. Chat bots for 24/7 service
6. Detailed MIS Reports
7. SLA & TAT tracking
6 Social Engagement
1. Social ordering
2. Special Interest Groups & Activity
Clubs
3. Social Feed & Timeline
4. Marketing Automation: Integrations
with FB, Twitter, Instagram etc.
 2.2- HungerBox’s Digital Cafeteria Features
Features for Employees
 Best in class Android and iOS apps, Website
to place orders
 Complete digital ordering process to place
order at any vendor and order intimation when
food is ready
 Easy to use self ordering kiosks
 Completely cashless transactions
 Feedback mechanism
 Photographic menu display with calorie
details
 Support of all digital wallets like PayTM,
Mobikwik, Freecharge, Ola Money etc. apart
from standard Netbanking and Credit/ Debit
card facilities. Option to load cash
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Features for Sattva Mgmt.
 Real time ordering data for each cafeteria,
each vendor
 Quick payment and reconciliation
 25+ types of MIS Reports
 100% customizable solution which can cater
to diverse needs
 Customizable dashboard with access to
detailed insights and advanced analytics
 User level spend report for tracking and
audit purpose
 Feedback reports of vendors to track daily
performance cafeteria/location/city wise
 100% agile Guest ordering feature
3.0 – Overall Process Flow For Cafeteria Digitization

Digital Wallet
Netbanking/ CC/
Cash recharge Recharge
DC recharge
(PayTM, etc.)

Sattva Café Card Employee pre- HB/Sattva

orders and Reconcili makes
makes ation payment to
payment vendor

Limited Reporting Visibility of individual Cafeteria Caterer

Reporting Visibility of entire flow for Admin/ Payroll

Receipt of Funds by the Retailer/ Caterer Reporting visibility of

in Cafeteria Admin Team
Activities done by HungerBox Limited reporting visibility for
Vendor/ Caterer of Cafeteria

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 3.1 – Cashless Ordering platform
Employee screens
Vendor screens

Admin console screens

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3.2: Hardware Specifications – Vendor PoS
Integrated with 10.1'' touch screen, 2 inches thermal printer, optional magnetic card
reader, NFC (RFID card), smartcard reader, GPRS, Wi-Fi, 3G, Bluetooth, MicroSD, LAN,
cash drawer interface etc.

Quick Spec:
•Processor: ARM based 1.2GHz Dual Core CPU
•Memory: 1GB RAM, Flash 4GB, extended 32GB using micro SD card
•Operator display: 10.1 display screen
•Touch: 5 point Capacitive
•Print Speed: 150mm/s
•Operating System: Android 4.2.2

Function description

POS application Customizable PoS Application

Operation system OS Android 4.2.2

2D Bar Code Reader Data Matrix, Quick Response Code,PDF417,GM

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4.1 - Annexure: HungerBox Café Implementations

Company Paid

Cash & Carry

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Dashboard Screenshot (1/5)

All dashboard and reports are customized based on the need of the Corporate. All reports
are real time

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Dashboard Screenshot (2/5)

All dashboard and reports are customized based on the need of the Corporate. All reports
are real time

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Dashboard Screenshot (3/5)

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Dashboard Screenshot (4/5)

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Dashboard Screenshot (5/5)

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 Set up of Digital Cafe

Branding at FirstSource

Branding at FirstSource

Branding at FirstSource Branding at FirstSource

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Launch Process

Vendor staff training at Qualcomm

Employee Registration at GE

Café Tab at GE

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Qualcomm Café Pics

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GE Café Pics

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Cafeteria Ordering Kiosks- Other designs

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