To allow Symantec Endpoint Protection services to be configured

Right-click the Symantec Endpoint Protection icon in the lower right corner of the
screen, and click Open Symantec Endpoint Protection.
In the left pane, click Change Settings.
In the right pane, click Client Management > Configure Settings.
On the Tamper Protection tab, uncheck Protect Symantec security software from being
tampered with or shut down.
Click OK.
Close Symantec Endpoint Protection.

To stop Symantec Endpoint Protection

Click Start > Run.

Type msconfig, and click OK.
On the Services tab, uncheck the following (not all may be present):
Symantec Management Client
Symantec Network Access Control
Symantec Endpoint Protection
Click OK.
Click Start > Run.
Type regedit and click OK.
Navigate to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SepMasterService
Change the Start value to 4.
Repeat step 8 for the following keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SmcService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNAC
Restart the computer.
After you restart the computer, a message appears. Check the box and click OK.

Remove the Teefer driver (may not be present):

Click Start > Run.

Type regedit, and click OK.
Navigate to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\{4D36E974-E325-11CE-
BFC1-08002BE10318}
Find the keys that have a value of ComponentId that is set to symc_teefer2, and
update the value of Characteristics to 40000.
Navigate to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network
Delete the value Config.
Exit the Windows Registry Editor.
Click Start > Settings > Control Panel > Network Connections.
Click a connection.
In the dialog, click Properties.
Select Teefer Driver, and click Uninstall.
Repeat these steps for each Network Connection.
Restart the computer.

To remove Symantec Endpoint Protection from the registry

Click Start > Run.

Type regedit, and click OK.
In the Windows registry editor, in the left pane, delete the following keys if they
are present. If one is not present, proceed to the next one.
HKEY_CURRENT_USER\Software\Symantec\Symantec Endpoint Protection
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BHDrvx86
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\IDSVix86
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NAVENG
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NAVEX15
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SepMasterService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SmcService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SNAC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SnacNp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SRTSP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SRTSPX
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SyDvCtrl
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymDS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymEFA
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymEvent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymIRON
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SYMNETS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SysPlant
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Teefer2

Go to HKEY_LOCAL_MACHINE\SOFTWARE, and delete the following keys if they are

present:
\Microsoft\Security Center\Monitoring\SymantecAntiVirus
\Microsoft\Windows\CurrentVersion\App Paths\Smc.exe
\Microsoft\Windows\CurrentVersion\Controls
Folder\Display\shellex\PropertySheetHandlers\LDVP Shell Extensions
\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SEP
\Symantec\Symantec Endpoint Protection
\Microsoft\Windows\CurrentVersion\Uninstall\SevInst

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps, and delete the value

SAVCE.
Go to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432node, and delete the following keys if
they are present:
\Microsoft\Security Center\Monitoring\SymantecAntiVirus
\Microsoft\Windows\CurrentVersion\App Paths\Smc.exe
\Microsoft\Windows\CurrentVersion\Controls
Folder\Display\shellex\PropertySheetHandlers\LDVP Shell Extensions
\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SEP
\Symantec\Symantec Endpoint Protection
\Microsoft\Windows\CurrentVersion\Uninstall\SevInst

Go to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432node\Symantec\InstalledApps, and delete

the value SAVCE.
Go to HKEY_CLASSES_ROOT, and delete the following keys if they are present:
\*\Shellex\ContextMenuHandlers\LDVPMenu
\AppID\Cliproxy.dll
\AppID\HPPProtectionProviderUI.dll
\AppID\PatchWrap.exe
\AppID\ProtectionUtil.dll
\AppID\SavMainUI.dll
\AppID\SavUI.exe
\AppID\SmcGui.exe
\AppID\SymNAPSHAgent.dll
\AppID\{163A15AA-F8B0-4A44-8B5D-8C40F9B46E66}
\AppID\{2E259067-4D17-4873-9D0E-BC56A2A99124}
\AppID\{4D87269F-49AB-4095-93FF-52DAD221149E}
\AppID\{4E9AEDCC-5516-41CC-AF40-2740C2310662}
\AppID\{5C2FCE47-AC1E-43D5-8E5C-038570953896}
\AppID\{610056EB-8561-4720-9C05-8E8C368E8779}
\AppID\{6425FB43-BE2A-4AC9-9B70-1C18807882D1}
\AppID\{7BC12215-782A-4031-A4D2-3770336543C9}
\AppID\{7F9D125B-D23F-4275-8656-931F712092A7}
\AppID\{CA39D995-ACA4-42B1-AABA-0C77EF20F785}
\cliproxy.objects
\cliproxy.objects.1
\Cliproxy.ScanManagerCOMCallback
\Cliproxy.ScanManagerCOMCallback.1
\CLSID\{083684A2-47AB-4839-A3B3-8109F4266B29}
\CLSID\{09FA8089-EE3E-4362-B8C0-1B0F4FD0505D}
\CLSID\{0E4ACE4C-DB4D-42C4-83A6-9A71D9C2CC1C}
\CLSID\{0F0E0EE0-760F-11D2-8E55-72C9EE000000}
\CLSID\{173883C3-C6CF-4D17-9889-CDC51DCFF5E1}
\CLSID\{17DE501A-6AD7-488C-9045-29FACC2262EF}
\CLSID\{1CDDD0B9-03AA-4442-9A5B-AC98086513E1}
\CLSID\{1FBEF3C8-45A0-42E0-8C68-681C4EB26DF7}
\CLSID\{26AFF61A-3282-4915-92C6-DCD3DB29BD5C}
\CLSID\{2707AAC5-C268-11D1-8263-00A0C95C0756}
\CLSID\{2707AAC6-C268-11D1-8263-00A0C95C0756}
\CLSID\{28FE5CD9-272D-442D-BA16-822126FCBD00}
\CLSID\{2AA55A10-1373-499B-8485-561006D1A1B0}
\CLSID\{2AE1F986-F3C3-4EF3-95DF-ED32AFE49510}
\CLSID\{2E76B2BF-C603-11D1-826C-00A0C95C0756}
\CLSID\{2E76B2C0-C603-11D1-826C-00A0C95C0756}
\CLSID\{2E76B2C3-C603-11D1-826C-00A0C95C0756}
\CLSID\{2E76B2C4-C603-11D1-826C-00A0C95C0756}
\CLSID\{314F8196-D31F-456B-BAA6-0A87FEEC20E4}
\CLSID\{327C5962-08E2-4EC6-A21A-340838D6EDB5}

\CLSID\{35AF7390-D827-4C1C-B7E0-8A26EC695AF5}
\CLSID\{3839D6F2-9AC5-4F95-9A47-504FB453ACBD}
\CLSID\{3DA06333-6CF3-499D-83AE-804CB32863AA}
\CLSID\{40C57BF5-CA86-11D1-B782-00A0C99C7131}
\CLSID\{40C57BF6-CA86-11D1-B782-00A0C99C7131}
\CLSID\{4128E694-4BB9-11D1-8190-00A0C95C0756}
\CLSID\{4128E695-4BB9-11D1-8190-00A0C95C0756}
\CLSID\{425DC6B2-28B6-41D2-AE94-0CE5E1CE7D9F}
\CLSID\{43943CCA-883C-11D1-83A4-00A0C9749EEF}
\CLSID\{4572031A-44ED-411B-9254-76449055D796}
\CLSID\{47D635E3-9D14-40C9-A28C-64C2AA7AF647}

\CLSID\{4B37F436-A1C7-43D6-8B48-2578BFB82F9C}
\CLSID\{4DEF8DD1-C4D1-11D1-82DA-00A0C9749EEF}
\CLSID\{501F9014-F64A-49AD-A36D-CB8F722D3739}
\CLSID\{536604C2-B82E-11D1-8252-00A0C95C0756}
\CLSID\{536604C3-B82E-11D1-8252-00A0C95C0756}
\CLSID\{57BAFF80-7818-4874-9D14-0AEC89E8E713}
\CLSID\{592DC44C-4977-11D1-818D-00A0C95C0756}
\CLSID\{592DC44F-4977-11D1-818D-00A0C95C0756}
\CLSID\{5CEC0E13-CF22-414C-8D67-D44B06420FC1}
\CLSID\{62C95F44-F1B4-4460-A190-E0402B887BFF}
\CLSID\{661CE64B-B9C4-40A0-A935-8A7A512CC794}
\CLSID\{6C393196-AEEB-4CB0-8F8E-72EFC4C2C1CA}
\CLSID\{6CAD485D-61FD-4989-8BE1-22BFDBD4260B}
\CLSID\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}
\CLSID\{6F129A02-26F1-4AFB-80C4-8D0073EA2679}
\CLSID\{72864BE2-6234-45AA-952D-00C10C34BEEE}
\CLSID\{72E2440E-EBEA-49E6-A185-1BE03F723E28}
\CLSID\{74F8002D-2DF2-479E-80B9-AF7AC93DF4A7}
\CLSID\{7F365837-F578-11D1-B7B2-00A0C99C7131}
\CLSID\{7F365838-F578-11D1-B7B2-00A0C99C7131}
\CLSID\{7FBB7DCB-FF3D-467E-8962-7F1F58DE5B50}
\CLSID\{84AC6BE7-8CF2-4E67-A80E-32ACD3D7C381}
\CLSID\{8630F7C0-73E6-4C27-80AF-6ED3A7152194}
\CLSID\{8BEEE74D-455E-4616-A97A-F6E86C317F32}
\CLSID\{8F6F6788-4009-11D1-8184-00A0C95C0756}
\CLSID\{91581CB1-0E7B-11D1-9D93-00A0C95C1762}
\CLSID\{921BD9FB-4963-11D1-818D-00A0C95C0756}
\CLSID\{94A95A15-EA82-46F5-B5BF-1176F6D77DF7}
\CLSID\{94BFEEF1-3EAD-41E2-86FC-E1502DB9CB06}
\CLSID\{98694799-6891-4FD7-A91D-FB43B78AEC8C}
\CLSID\{9A4A52A6-7B83-403D-A6C9-1C8A492687CD}
\CLSID\{A1987DB8-9F0D-47D1-80C9-DFCE76260841}
\CLSID\{A302D4CF-8AAD-4B44-ADDE-7D1630CF6C37}
\CLSID\{A5C06558-65A3-472D-A950-B5E3324A85C7}
\CLSID\{AB08D3A3-260C-4CAB-BC71-8784DF963C8F}
\CLSID\{AB124073-6726-461F-B219-BBD3E6DE19E1}
\CLSID\{ABBAB8BD-E4F1-11D1-A42C-00A0C9A243C6}
\CLSID\{ABBAB8BE-E4F1-11D1-A42C-00A0C9A243C6}
\CLSID\{AC0A837D-9BE0-49A4-9495-582AFB88A673}
\CLSID\{AE78D5A2-46A3-43BB-A166-1B0018F0F21B}
\CLSID\{AEF1A62D-7C44-4985-9388-E9EE70F6CCFE}
\CLSID\{AFBBB9C6-8A99-11D1-8892-0080C75FFCC4}
\CLSID\{AFBBB9C7-8A99-11D1-8892-0080C75FFCC4}
\CLSID\{B1E8CB59-77C3-4A8D-9B0D-73A1F71C71A8}
\CLSID\{B91B0CAE-D866-11D1-B78C-00A0C99C7131}
\CLSID\{BC66531F-3136-46B0-9FEA-AC2AB3B7CF66}
\CLSID\{BE70B0B7-25AF-46E2-AF30-ED4EBBC1F149}
\CLSID\{BEE62D80-4A07-11D1-818E-00A0C95C0756}
\CLSID\{C05C035C-9C26-4F1E-B8BB-13F847313208}
\CLSID\{C0C14422-4924-41B9-971A-030CB1119C3B}
\CLSID\{C859248A-513E-11D1-8194-00A0C95C0756}
\CLSID\{C859248B-513E-11D1-8194-00A0C95C0756}
\CLSID\{C904B403-EA5E-48AB-99B6-F5A6EAD6D908}
\CLSID\{CCD1C6CC-DCA5-448E-8C35-3BA8C6FBF99D}
\CLSID\{CED1DFB3-4A7D-463F-985C-DBF75C52680B}
\CLSID\{D4268CC3-BE07-4B6F-8364-B853D09FF3BD}
\CLSID\{DEB07E48-ABCF-48AA-9B43-97E45D338C50}
\CLSID\{DEDC07E8-EE02-4AB9-8DE3-15808156CB49}
\CLSID\{E17664B2-DFBE-4654-8E40-672EC40C0276}
\CLSID\{E25C22E6-78BD-45F9-88D2-6DF7A580E400}
\CLSID\{E381F1C0-910E-11D1-AB1E-00A0C90F8F6F}
\CLSID\{E59CB7FB-1C4E-4733-BBBD-29F3D366BAFD}
\CLSID\{E7329452-FE39-4129-AB0F-5F8FD0AC628C}
\CLSID\{E99BD5E1-FD77-4142-94DC-2BA6057951B3}
\CLSID\{EE68EAFC-BF28-4017-8A92-D17DACF0B459}
\CLSID\{F20393E2-7481-49A3-8543-0268AA252EA8}
\CLSID\{F32F2026-8607-11D1-8892-0080C75FFCC4}
\CLSID\{F32F2027-8607-11D1-8892-0080C75FFCC4}
\CLSID\{F32F202A-8607-11D1-8892-0080C75FFCC4}
\CLSID\{F32F202B-8607-11D1-8892-0080C75FFCC4}
\CLSID\{F50BD50D-952E-4C4E-BF0E-C435015C6ADD}
\CLSID\{FC894628-B91D-11D1-8254-00A0C95C0756}
\CLSID\{FC894629-B91D-11D1-8254-00A0C95C0756}
\CLSID\{FD49B8C4-41FE-498D-95A0-BD12BADE43A9}
\CLSID\{FF1C1AB8-C27D-11D1-8263-00A0C95C0756}
\CLSID\{FF1C1AB9-C27D-11D1-8263-00A0C95C0756}
\Drive\shellex\ContextMenuHandlers\LDVPMenu
\EXCHNGUI.ExchngUICtrl.1
\Folder\ShellEx\ContextMenuHandlers\LDVPMenu
\FwsCtrl.BrowserProtection
\FwsCtrl.BrowserProtection.1
\FwsCtrl.CAutoprotectFw
\FwsCtrl.CAutoprotectFw.1
\FwsCtrl.CCmcManagement
\FwsCtrl.CCmcManagement.1
\FwsCtrl.CNACProtection
\FwsCtrl.CNACProtection.1
\FwsCtrl.FwsProtectionProvider
\FwsCtrl.FwsProtectionProvider.1
\FwsCtrl.IpsProtection
\FwsCtrl.IpsProtection.1
\FwsCtrl.NACProtectionProvider
\FwsCtrl.NACProtectionProvider.1
\HPPProtectionProviderUI.BASHProtection
\HPPProtectionProviderUI.BASHProtection.1
\HPPProtectionProviderUI.HPPProtectionPr
\HPPProtectionProviderUI.HPPProtectionProvider.1
\INETMAILUI.InetMailUICtrl.1
\Installer\Products\9488817E81CADEA4081E1969AF75C7F9
\Installer\UpgradeCodes\20A7FB42A06BB49448A397B3CB77ED4D
\Interface\{002E704B-6E16-40EA-AEBA-E858BCA82B89}
\Interface\{0579533D-B27A-4637-87EB-91DC6BA312B4}
\Interface\{11442D72-F6E6-402F-935D-259A138CDE24}
\Interface\{11D8A19E-B7BA-46EE-BCB7-4A8A741CAC2F}
\Interface\{1297D925-FC7C-4201-A721-EE628C757C1A}
\Interface\{26AFF61A-3282-4915-92C6-DCD3DB29BD5C}
\Interface\{2843A4DD-917F-4322-B5AA-5A262CAE143D}
\Interface\{2E9218D3-0CF5-4502-B308-63AC5EE5D137}
\Interface\{3CE447DF-10EC-4852-ACDA-617BFC495716}
\Interface\{3DF841FB-5316-48B4-B78A-AA62200897D3}
\Interface\{45389BB6-6A0A-41AE-8044-6B0FDDEC87CC}
\Interface\{4631BA12-67C1-4A91-9D98-BC74B0E5A716}
\Interface\{4D7099CB-24F4-4502-B317-56E0EDD3D378}
\Interface\{4DD8D82B-432C-40EF-9788-853452C20168}
\Interface\{501F9014-F64A-49AD-A36D-CB8F722D3739}
\Interface\{536604C0-B82E-11D1-8252-00A0C95C0756}
\Interface\{536604C1-B82E-11D1-8252-00A0C95C0756}
\Interface\{587162BB-EB25-423C-BE97-EFE38BB0A2AE}
\Interface\{633A25E8-4FFE-4BD5-BCBF-61B31D7FDDF3}
\Interface\{646C8A12-4A6B-425C-97F4-C22DDA93B744}
\Interface\{667C382E-70C4-45FA-9E01-9EB0B956AB3C}
\Interface\{6DEE0551-3EE6-4F3A-B420-48EBABA110CB}
\Interface\{7006BA9F-5D2C-4344-A3C9-9F82ADDF1A73}
\Interface\{888B91C3-9CC9-42E2-A085-0633B463FC13}
\Interface\{979920CF-81B8-4C1A-988F-15355AE8AD64}
\Interface\{A2B69D18-A0A3-45EC-8517-053075BD4D90}
\Interface\{A9CC9305-0A30-4015-92A0-0711EE24E720}
\Interface\{B473C0DD-AF12-4C13-9036-25D2BDCA2859}
\Interface\{B53FDB2B-BEBC-4502-BED2-26479677146C}
\Interface\{C05C035C-9C26-4F1E-B8BB-13F847313208}
\Interface\{C181575D-C0D6-4E1F-B517-0E2C3C312E4B}
\Interface\{CB4EB90C-FDA1-485A-ACB2-50D4804EA169}
\Interface\{CD653B9D-F5A3-4F91-A3BE-16B209E29339}
\Interface\{D0FE7F2E-0090-4237-9EA9-C432D661FF0A}
\Interface\{D57906B2-AA5D-4CFC-8728-296D0186776E}
\Interface\{D5B84A4F-1EB8-4C86-B6F9-3DA46B59891B}
\Interface\{D76F0CF0-AB6C-4604-8B1B-5CC305D5C289}
\Interface\{D7BD6E18-9468-42F5-9CAE-19B3164F635F}
\Interface\{D8ACF3FA-B1FD-ADB4-8660-6CAEF999B999}
\Interface\{D8FCD44A-B1FD-ABB4-8660-9C0EF889B752}
\Interface\{E4866660-DB82-4233-99A2-03F25C895214}
\Interface\{E7329452-FE39-4129-AB0F-5F8FD0AC628C}
\Interface\{EAA6B14E-CA51-4DAB-8049-96B243BD7F6E}
\Interface\{F0576720-A999-4A71-8ADE-61C621ED8407}
\Interface\{F672352D-267F-4E95-BD6F-9EB0D5791963}
\Interface\{FC2D4656-887F-474B-9A49-4FCEFD470DB4}
\Interface\{FED18B74-E38E-4738-B882-0FF8D74ABEB3}
\LDDATETIME.LDDateCtrl.1
\LDDATETIME.LDStaticDateTimeCtrl.1
\LDDATETIME.LDTimeCtrl.1
\LDVPCTLS.LDVPActionsCtrl.1
\LDVPCTLS.LDVPEditCtrl.1
\LDVPCTLS.LDVPExtensionsCtrl.1
\LDVPCTLS.LDVPResultsCtrl.1
\LDVPCTLS.LDVPVirusDetailsCtrl.1
\LDVPDLGS.LDVPAboutDlgCtrl.1
\LDVPDLGS.LDVPCompressedCtrl.1
\LDVPDLGS.LDVPEmailNotifySettingsCtrl.1
\LDVPDLGS.LDVPMessageConfigCtrl.1
\LDVPDLGS.LDVPSchedule2Ctrl.1
\LDVPDLGS.LDVPSchedule3Ctrl.1
\LDVPDLGS.LDVPScheduleCtrl.1
\LDVPDLGS.LDVPStorageViewCtrl.1
\LDVPDLGS.LDVPThreatExclusionsDlgCtl.1
\LDVPUI.LDVPUICtrl.1
\PatchWrap.PatchWrapper
\PatchWrap.PatchWrapper.1
\ProtectionUtil.ProtectionCollection
\ProtectionUtil.ProtectionCollection.1
\ProtectionUtil.ProtectionProviderColl.1
\ProtectionUtil.ProtectionProviderCollec
\ProtectionUtil.Protection_GUID_Contai.1
\ProtectionUtil.Protection_GUID_Containe
\ProtectionUtil.StatusFinder
\ProtectionUtil.StatusFinder.1
\ProtectionUtil.StatusProblem_Autoprot.1
\ProtectionUtil.StatusProblem_Autoprotec
\ProtectionUtil.StatusProblem_BashError
\ProtectionUtil.StatusProblem_BashError.1
\ProtectionUtil.StatusProblem_Containe.1
\ProtectionUtil.StatusProblem_Container
\ProtectionUtil.StatusProblem_DAError
\ProtectionUtil.StatusProblem_DAError.1
\ProtectionUtil.StatusProblem_DAOff
\ProtectionUtil.StatusProblem_DAOff.1
\ProtectionUtil.StatusProblem_Definiti.1
\ProtectionUtil.StatusProblem_Definition
\ProtectionUtil.StatusProblem_DefsCorr.1
\ProtectionUtil.StatusProblem_DefsCorrup
\ProtectionUtil.StatusProblem_HostInte.1
\ProtectionUtil.StatusProblem_HostIntegr
\ProtectionUtil.StatusProblem_NetworkA.1
\ProtectionUtil.StatusProblem_NetworkAcc
\ProtectionUtil.StatusProblem_NetworkQ.1
\ProtectionUtil.StatusProblem_NetworkQua
\ProtectionUtil.StatusProblem_Provider.1
\ProtectionUtil.StatusProblem_ProviderAu
\ProtectionUtil.StatusProblem_ProviderEr
\ProtectionUtil.StatusProblem_ProviderOf
\ProtectionUtil.StatusProblem_RebootPending
\ProtectionUtil.StatusProblem_RebootPending.1
\ProtectionUtil.StatusProblem_Trialwar.1
\ProtectionUtil.StatusProblem_TrialwareE
\Rtvscan.CSavInfo
\Rtvscan.CSavInfo.1
\Rtvscan.CSavQuarantine
\Rtvscan.CSavQuarantine.1
\Rtvscan.MailScanEngine
\Rtvscan.MailScanEngine.1
\Rtvscan.ResultsViewCOMCallback
\Rtvscan.ResultsViewCOMCallback.1
\Rtvscan.ScanManagerService
\Rtvscan.ScanManagerService.1
\Rtvscan.VirusFoundCOMCallback
\Rtvscan.VirusFoundCOMCallback.1
\SavMainUI.ConfigureableScanCollection
\SavMainUI.ConfigureableScanCollection.1
\SavMainUI.SavAutoprotectExchange
\SavMainUI.SavAutoprotectExchange.1
\SavMainUI.SavAutoprotectFilesystem
\SavMainUI.SavAutoprotectFilesystem.1
\SavMainUI.SavAutoprotectInternetEmail
\SavMainUI.SavAutoprotectInternetEmail.1
\SavMainUI.SavAutoprotectNotes
\SavMainUI.SavAutoprotectNotes.1
\SavMainUI.SavConfigureableScan
\SavMainUI.SavConfigureableScan.1
\SavMainUI.SavProtectionProvider
\SavMainUI.SavProtectionProvider.1
\SavMainUI.SavQuarantineItem
\SavMainUI.SavQuarantineItem.1
\SavMainUI.SavQuarantineItemCollection
\SavMainUI.SavQuarantineItemCollection.1
\SavMainUI.TamperProtectionProvider
\SavMainUI.TamperProtectionProvider.1
\SavMainUI.TamperProtectProcess
\SavMainUI.TamperProtectProcess.1
\SavUI.ActionableAlertCOMAdapter
\SavUI.ActionableAlertCOMAdapter.1
\SavUI.ResultsViewCOMAdapter
\SavUI.ResultsViewCOMAdapter.1
\SavUI.VirusFoundCOMAdapter
\SavUI.VirusFoundCOMAdapter.1
\SEP.AV.ScanDlgs
\SEPOutlookAddin.OutlookAddin
\SEPOutlookAddin.OutlookAddin.1
\Shelsel2.Shelsel2
\Shelsel2.Shelsel2.1
\Symantec.IPS.WebProtection
\Symantec.IPS.WebProtection.1
\SymNAPSHAgent.CSymNAPSHAgentComponentInfo
\TypeLib\{1708F2CA-DCD5-4492-8260-FC9F58358478}
\TypeLib\{1C68BD0A-0264-4D90-904E-69D63F9090FC}
\TypeLib\{2149B26D-55C9-4DC3-BD03-B982AAA1733A}
\TypeLib\{2707AAC2-C268-11D1-8263-00A0C95C0756}
\TypeLib\{2E76B2B4-C603-11D1-826C-00A0C95C0756}
\TypeLib\{536604BF-B82E-11D1-8252-00A0C95C0756}
\TypeLib\{592DC449-4977-11D1-818D-00A0C95C0756}
\TypeLib\{69A9E691-DD09-4DBD-BBE1-BB63B8BE2652}
\TypeLib\{6F952B50-BCEE-11D1-82D6-00A0C9749EEF}
\TypeLib\{7F1806A6-1864-4697-A06B-E36F41D75DEF}
\TypeLib\{9D75182B-19F7-469B-83CB-180FE3338F33}
\TypeLib\{A559E5DA-F585-4590-AAC4-E00737E19425}
\TypeLib\{C0155A1A-11F1-4178-BE82-32FA1BB6AA5D}
\TypeLib\{E8996CAF-8E36-4818-948E-5C627388056F}
\TypeLib\{F32F2023-8607-11D1-8892-0080C75FFCC4}
\TypeLib\{FAD5CC54-0E68-11D1-9D91-00A0C95C1762}
\TypeLib\{FF1C1AB5-C27D-11D1-8263-00A0C95C0756}
\VpshellEx.VpshellEx
\VpshellEx.VpshellEx.1
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Classes, and delete the keys listed in step 8.
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node, and delete the keys listed
in step 8.
Go to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432node\Classes, and delete the keys listed
in step 8.
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall, and
click the Uninstall registry key to select it.
On the Edit menu, click Find.
Type symantec, and click Find Next.
Look for any values that appear in the right pane that includes the word Symantec,
in a key that is still in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.
If the key that is selected is still in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall, delete the
key (in the left pane) � it will be an 24 letter/number alphanumeric �GUID�
surrounded by {} brackets. Repeat the search.
If the key that is selected is not in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall, continue to
the next step.
Remove any values with "Symantec" in the path from the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls

Use Edit > Find to search for any instances of the following strings, and delete
any registry values that contain them or have the string as the name:
Vpshell2
VpShellEx
VpshellRes

To find and remove the product GUID

In the Windows registry editor, go to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-
1-5-18\Products\
Click Products to highlight it.
On the Edit menu, click Find.
Type Symantec Endpoint Protection.
Click Find Next.
A value appears in the right pane that includes the words Symantec Endpoint
Protection, in a key named "InstallProperties". The "InstallProperties" key resides
within another key whose name is a hexadecimal string. This hexadecimal string is
the product GUID.
Use Edit > Find to search for any instances of the product GUID, and delete any
registry values that contain it or have the string as the name.

To restore default Windows network settings

Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetworkProvider\HwOrder.
Edit the ProviderOrder value to take out SnacNp from the list.
Repeat step 2 for
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetworkProvider\Order.
Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP.
In the 13 key, delete the following values:
ConfigUIPath
IdentityPath
InteractiveUIPath
Path
Rename the ConfigUIPathBackup, IdentityPathBackup, InteractiveUIPathBackup, and
PathBackup values to ConfigUIPath, IdentityPath, InteractiveUIPath, and Path
respectively.
Repeat steps 5 and 6 for the 25, 26, and 4 keys.
Delete the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\88.

To remove Symantec Endpoint Protection files and folders

Restart the computer into Safe Mode. To enter Safe Mode on Windows Vista and
Windows 7, read the Microsoft article Start your computer in safe mode.
In Safe Mode, log on as the Administrator account.
Delete the following files and folders. If a file or folder is not present, proceed
to the next one.
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection
If you installed Symantec Endpoint Protection in a different folder, delete that
folder instead.
C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Symantec Endpoint
Protection
C:\Users\All Users\Symantec
C:\ProgramData\Symantec
C:\Windows\System32\drivers\SEP
Go to %systemdrive%\System Volume Information.
Right-click EfaData, click Properties, and uncheck Read-only.
Delete EfaData.
Delete the following driver files in both C:\Windows\System32\drivers and
C:\Windows\SysWOW64\drivers. In all cases delete the files with the extensions
.sys, .cat, and .inf with the following prefixes:
SEP
SYMEVENT
SysPlant
Teefer
WGX
Delete the following driver files in both C:\Windows\System32 and
C:\Windows\SysWOW64:
FwsVpn.dll
SysFer.dll
snacnp.dll
SysFerThunk.dll
SymVPN.dll
Go to C:\Windows\Installer\.
For each file in C:\Windows\Installer, right-click the file and click Properties.
On the Summary tab, check to see whether the file was created by Symantec. If it
was, delete the file.
Repeat steps 10 and 11 for every file in the folder.

To remove the Teefer driver

Click Start > Search, type cmd, and press Ctrl+Shift+Enter to start a command
prompt with Administrator privileges.
Type pnputil -e to list the Symantec drivers in the driver store.
Type pnputil -f -d oem<n>.inf to remove Symantec drivers from driver store, where
<n> is a number corresponding to one of the Symantec drivers listed in the previous
step.
Type exit to close the command prompt.
In the Windows registry editor, navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-
08002bE10318}.
Delete any keys that have a value of ComponentId that is set to symc_teefer2.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceClasses\
{ad498944-762f-11d0-8dcb-00c04fc3358c}.
Delete any keys that have a name containing SYMC_TEEFERMP.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceClasses\
{cac88424-7515-4c03-82e6-71a87abac361}.
Delete any keys that have a name containing SYMC_TEEFERMP.
Close the Windows Registry Editor.
In the Device Manager (devmgmt.msc), go to Network Adapters, and delete all entries
with "teefer" in them.
Delete any network adapters to which teefer was attached.
This causes the adapters to be reinstalled. This step must be done in order for
there to be network connectivity after you restart the computer.
Restart the computer into normal mode.

Restart the computer

You must restart the computer again in order to ensure that all changes have been
made.