Professional Documents
Culture Documents
ATKIN
she wanted to take in life. During those four him at an assistant and she learned from him and
years she started cutting her own hair, cutting from stylist Andy Lecompte. Andy was Madonna’s
and styling her friends’ hair and that is when hair stylist and took Jen with him in Madonna’s
the desire to be a stylist first came to Atkin’s “Confessions” tour with in 2006, which opened many
JEN ATKIN - THE ENTREPRENEUR mind, new doors and opportunities for Jen. After the tour
If you want to know about someone who is the tangible “I wanted to be a part of the glamorous Chris McMillan made Jen one of the official hair
definition of a young thriving entrepreneur, you can’t and fun world I saw in George Michael and stylists at his salon where she started building up her After being established at the salon, Jen still had
pass the chance to meet Jen Atkin. Jen is considered Madonna videos.” (J.Atkin, 2016) she says. own client list and everything started from there on. more to offer and one of her goals was to style at
an American celebrity stylist, who in the last ten years In the year 2000 she decided to pack up her “You start as the person who gets there early and stays the NYFW. Lorraine Schwartz, designer, introduced
has gone from being a simple receptionist to one of the things and move to L.A with only $300us late.” (J. Atkin, 2016) this she might say is the key to her to John Galliano and she did the hairstyling for
most high end hair stylists worldwide, with a net worth dollars in her purse; this is when her journey success, diligence, responsibility and perseverance. Galliano’s shows in New York, Paris and China. Since
of more than $800,000us, owner of her own brand, and began. then she decided to work both in NYC and LA.
traveling the world with celebrities such as Chrissy When in Los Angeles, she started from the In 2008, her stylist friend Andy Lecompte opened his “Working at the salon is something I haven’t been able
Teigen and the whole Kardashian - Jenner clan. bottom, doing all kinds of jobs like music own salon and Atkin went with him and still works to let go of. I’ve known these clients for the last nine to
supervisor, clerical, front-office jobs until she at this salon in between her personal businesses.. 10 years, and sometimes they wait six months to get
finally found a job as receptionist at Estilo Her first celebrity client was Minka Kelly and then a haircut. The salon is [also] the best place for me to
JEN’S STORY which was one of the top beauty salons in the started styling other celebrities like Amanda Bynes, shape and grow my team of assistants.”
Jen was born in 1980 and grew up in a small Mormon city; here she met Chris McMillan who was Lindsey Lohan and Nicole Richie. It is important to to see how even after Atkin was
community in Oahu, Hawaii. By the time she was in one of the most famous stylists at the time who “I’d work eight hours, then do someone for a red able to “triumph” in the business she still appreciates
high school she was living in St. George, Utah with would later on help her impulse her career. carpet from 4 p.m. to 7 p.m., and almost always her origins by working at the salon and how she can
her family and was surrounded by a group of young After a year at the salon she got promoted to worked on my days off. This is what separates the acknowledge that she need help, she needs a team
girls who were not thinking of going to college and manager where she learned the business of people who can really make it and those who can’t. to work with her and there is no better place to find
who’s only aspiration was to get married and become styling, how to run a salon and how to deal You have to be available at all times and change plans these people than at the salon, just as she started.
mothers. with clients. After three years she saved up at a moment’s notice.”
“I was the only one [in my community] obsessed with pop enough money to put herself through Abram She says how it is difficult to see how all your
culture from a very young age. I loved movies, and Paula Friedman Occupational Center beauty school friends might be on vacation and you have to
HAIR/BEAUTY BOSS and at the same time she started working as stay put and hustle in order to make your career
Abdul was a god to me. I loved the idea of dress-up and
an assistant to stylists in order to get hours for and how it is important to speak and meet the
changing my appearance and playing characters.”
her cosmetology license. She was working all right people such as the right publicist and
(J.Atkin, 2016) day, at the salon, hostess at night and went to getting along with them because you know there
school all at the same time. A year and a half is a client there. Jen also states that in the beauty
later she gained her degree and license and
business so much is “word of mouth”, which is
was officially a stylist.
why doing a good job always is key.
FROM KARDASHIANS TO A BRIGHT FUTURE
Many have come to know Jen as “the Kardashian’s hair
stylist”, this is the moment in her career that really gave
her the bump she needed. She first met Kim Kardashian in
2010 through different friends and Kim had seen Atkin’s
work on other celebrities like Sophia Vergara and she
asked Atkin to do her hair for a Cosmopolitan cover in MANE ADDICTS
Miami; this is when her relationship with the Kardashian In 2013, Jen really wanted to give young, regular girls a
bunch began and she started working with every one of the platform were they could find all information related
Kardashians from Khloe to Kendall Jenner. to beauty. A platform with video tutorials, product
suggestions, images,
Her relationship with the Kardashians grew to the
a website just about hair to give women real advice they
point of friendship because Jen believes in working
could use at home. In 2014 she made this idea reality with
with people who feel comfortable around her and the launch of her website titled “Mane Addicts”.
trust her work and her as a person. When developing this digital platform, Jen received help
“The success of hairstylists is 30 percent talent and the from several individuals like Hillary Kerr, Katherine Power
rest is our personality. We’re in people’s homes, in their and Jessica Alba and at the same time she learned about
face, starting the day off with them. We’re in such an online sales, and the idea of how in-store sales are time
intimate position. We know everyone’s secrets. If I were consuming and how a delivery service makes everything
in their shoes, I’d want somebody who was trustworthy easier and was going to be part of the future even in the
and somebody who had my back.” beauty sector. At this time when learning from her website,
(Atkin, 2016) the digital world and online sales is when Jen started to
think about the key ingredients that her idea of a line of
Today Atkin travels the world with celebrities like
hair products started developing.
Chrissy Teigan and John Legend, Kendall Jenner and
Bella Hadid, and styles in L.A, NYC, Dubai and more.
OUAI
“I put together a business plan with my ideas for Ouai Ouai launched in 2016 with only a couple of
Haircare. I detailed what I wanted the products to look like, products and at the time it was stocked in a
what ingredients I wanted to use, and the concept of hair small selection of Sephora stores and online.
For its initial 2016 launch, it was stocked in a
care supplements, which is what I feel was missing. I was small selection of Sephora stores and online.
lucky to find investors in people I already knew. The website Fast forward to 2017, and Ouai’s shampoos,
and subscription service launched in February 2016, and stylers and supplements are carried in 351 Atkin also realizes that she hasn’t
Sephora stores through the US, as well as in a done all of these based on her
the products are also available in Sephora.” variety of other retailers across the country. own knowledge, but also on the
(J. Atkin, 2016) It has become global and today extends to experiences and learning outcomes
Canada, the UK, Australia, France, the UAE, from those in the industry and
Singapore, Thailand and Malaysia. Though the those who mentored her and are
brand has not disclosed specific sales figures, part of her daily life.
experts estimated $15 million in net sales for
the year 2017. Then there’s the communication
and social media clout where Ouai has racked “ I would be an idiot if I wasn’t
”
learning from the
up 316,000 fans on Instagram, and Atkin
people around me ,
herself boasts 2.1 million followers on the
she states.
platform. Ouai took home the award for Best
Beauty Brand at Revolve’s Inaugural Influencer
Today Jen’s success has taken her
Awards and that’s all been achieved organically,
to be categorized by The New York
without paying influencers.
Times as “the most influential
The brand has focused on building its community,
hair stylist in the world”. She is
investing in tools to help shoppers feel even
an entrepreneur with her own
more connected to the product. In November
company of The OUAI hair
of 2016, Ouai launched an on-site consultation
products, celebrity stylist, married
service in which users can take a quiz that leads
to director and photographer Mike
them to product recommendations. To date, the
Rosenthal and simply thriving and
quiz has been taken approximately 70,000 times,
bumming in the beauty industry.
enabling the brand to collect first-person data
and feedback from customers while moving
product. Purchases from those who take the
quiz now account for approximately 20 percent
of the site’s total sales.
HAIR CARE
MARKET
IN THE USA
HAIR CARE MARKET DESCRIPTION
Hair care products are formulated to help nourish Beauty products can be also subdivided into
and prevent hair damage resulting from dryness, premium and mass production segments, according
pollution, and other factors. The hair care to the brand prestige, price and distribution channels
market is comprised of thousands of products, used. HAIR CARE SEGMENT USA
such as shampoo, conditioners, serums, Over the years to come, the cosmetics and personal The Hair Care segment is one of the largest in
colorants, sprays, etc., which are composed of care industry is predicted to record gains across the the Cosmetics and Personal Care market. The
both natural and synthetic ingredients in order board, with particularly strong growth expected for segment includes care products such as shampoo,
to maintain healthy, lustrous and well-groomed sun protection and anti-aging products as consumers conditioner, hair tonics as well as styling products
hair. In today’s culture, healthy hair is a staple become increasingly aware of the dangers of sun such as hair spray, gel and dyes. The main producers
that portrays the idea of maintaining a youthful exposure and more concerned with preserving a in this segment are L’Oréal, Henkel and Beiersdorf.
appearance, and this factor strongly influences youthful appearance. Emerging nations represent
purchase decisions among consumers. huge potential for international companies, offering • Revenue in the Hair Care segment amounts to
Hair care is continuously engaged in research better quality products than locally produced US$15,222m in 2018. The market is expected to
and development in order to formulate new, goods to populations with rising income levels. grow annually by -0.6% (CAGR 2018-2021).
more effective and safe products. Over the Multinational companies have begun establishing
past few years, herbal hair care products have a strong foothold in countries such as Russia, India • From an international perspective it is shown
been enjoying increased popularity because of and China. that most revenue is generated in the United States
consumers’ heightened awareness about the ill Rising income means that consumers are more (US$15,222m in 2018).
effects of harsh chemicals and substances. concerned with product effectiveness and ingredients
Growth in the hair care market has been used than cheap products. Manufacturers are • In relation to total population figures, per person
encouraging, which has prompted a number therefore focused on advertising their products as revenues of US$46.43 are generated in 2018.
of new entrants to gain a foothold in niche superior to those of rival companies, rather than
segments. In the coming years as well, this trend systematically seeking to undercut market prices.
is projected to continue, especially as millions Distribution channels are changing in that cosmetic
of consumers in developing economies are now brands are available not only in retail outlets like
becoming conscious about styling their hair, department stores, but also through internet
coloring grey hair, and maintaining a healthy purchasing, television infomercials, home shopping,
scalp. airport vending machines and in spas.
SIZE OF THE GLOBAL
HAIR CARE MARKET
FROM 2012 TO 2024 (IN
BILLION U.S. DOLLARS)*
01. than 160 people in worst ever Albanians in the province of missile defence shield, or
incident of its kind in US. Kosovo. “Son of Star Wars”.
POLITICAL SITUATION 1995 1999 2001
DEMOCRATS LOSE
US forces play dominant role Clinton re-elected, beating Scandal over Clinton’s November - Republican Party’s
Democratic Party candidate Bill Clinton SEPTEMBER 11 ATTACKS
in war against Iraq, which was Republican rival Bob Dole. purported sexual impropriety George W Bush wins presidency.
elected president.
triggered by Iraq’s invasion of with White House worker 11 September - Co-ordinated suicide October - USA Patriot Act
Kuwait and ended with the Monica Lewinsky dominates attacks on various high-profile targets, approved by the Senate, giving the
Congress passes North American Free
expulsion of Iraqi troops from domestic political agenda prompting the US to embark on a ‘’war government greater powers to detain
Trade Agreement, or Nafta, intended to
that country. and leads to impeachment on terror’’ which includes the invasion suspected terrorists, eavesdrop
create free-trade bloc among US, Canada
proceedings in Congress. of Afghanistan and Iraq. on communications and counter
and Mexico.
money-laundering. In November,
October - US leads massive campaign President Bush signs a directive to
of air strikes against Afghanistan try suspected terrorists in military
and helps opposition forces defeat tribunals rather than the courts.
the Taleban regime and find Saudi-
born dissident Osama Bin Laden, December - Energy giant Enron
who is suspected of masterminding declared bankrupt after massive
the September 11 attacks. false-accounting comes to light.
March - Democrats in
Congress succeed in passing
a bill on health care reform
OBAMA ELECTED
November - President Bush signs March - Missile attacks on Baghdad mark November - Presidential are killed when Hurricane over the September 11 international financial markets as Osama Bin Laden in an operation in the a revised defence strategy involving
into law a bill creating a Department the start of a US-led campaign to topple elections: George W Bush Katrina, the most destructive attacks, self-confessed al- major Wall Street investment bank Pakistani city of Abbottabad. budget cuts, but insists US will
of Homeland Security, the biggest the Iraqi leader Saddam Hussein. US wins a second term. storm to hit the US in Qaeda conspirator Zacarias Lehman Brothers collapses and maintain its military superiority.
reorganisation of federal government forces advance into central Baghdad in decades, sweeps through gulf other big US financial players face
Moussaoui, is sentenced to July - The final Space Shuttle mission
in more than 50 years. The large and early April coast states. Much of the city growing troubles as a result of the
of New Orleans is submerged
life in jail. is completed with the landing of
powerful department is tasked with “credit crunch”. With hundreds of
protecting the US against terrorist May - Speaking on the deck of the aircraft by flood waters. Atlantis on 21 July, bringing about
November - Democratic Party billions of dollars wiped out in bad
attacks. carrier Abraham Lincoln, President Bush the end of the 30-year programme.
loans and a prolonged property
declares that the main part of the war in wins control of the Senate and
slump, the US faces its worst
Iraq is over. House of Representatives in September - Anti-capitalist protesters
financial crisis since the Great
mid-term elections. Defence Depression. take to the streets of major cities,
Secretary Donald Rumsfeld marching under the slogan “Occupy
steps down. November - Democratic Senator Wall Street”, against “corporate
Barack Obama becomes the first greed” and increasing government
black president of the United debt.
States.
02.
INDUSTRIAL SITUATION
INDUSTRIAL SITUATION USA
“History shows that trade made easy, affordable
and fast...always begets more trade, more jobs,
more prosperity,” the founder and CEO of FedEx
wrote in a recent Wall Street Journal op-ed.
Manufacturing jobs in the U.S. actually increased
in the years after the North America Free Trade
Agreement with Mexico and Canada went into
effect in 1994.
But the story changed dramatically in 2000. Since
then, the U.S. has shed 5 million manufacturing
jobs, a fact opponents of free trade mention often.
The graph examines the service sector. Shows The output data look much like the employment
the distribution of the labor force. In terms data. Just like employment, the share of goods
of employment, the second largest sector was production (including manufacturing) in GDP
services, not industry. In fact, service employment has steadily declined while the share of services
exceeded industrial employment throughout in GDP has steadily risen.
American history. Looking at industry, the closest
that sector got to services was in 1880.
A similar story emerges when we look at output
produced in agriculture, industry and services.
Again, the agricultural sector originally accounted
for the largest share of output, but services caught
up and exceeded agriculture by the 1880s.
03.
DEMOGRAPHIC SITUATION
POPULATION
This graph shows the resident population of the This graph shows the resident population of the United States
United States of America. In 2017, the United from 1980 to 2016, by gender. As of July 1, 2016, there were 159.08
States had around 325.72 million inhabitants. million males and 164.05 million females living in the United
States.
RESIDENT POPULATION OF THE POPULATION PROJECTIONS FOR THE UNITED
UNITED STATES BY SEX AND AGE AS STATES FROM 2015 TO 2060 (IN MILLIONS)
OF JULY 1, 2016 (IN MILLIONS)
This graph shows the population estimates This graph shows population projections for
for the United States as of July 1, 2016, sorted the United States of America. The estimated
by sex and age. As of July 1, 2016, about 10.46 population of the USA in 2050 is 398 million
million males under 5 years were living in residents.
the United States. Total U.S. population was Population
estimated at 323.13 million.
The U.S. Census Bureau presents annual
projections for the growth of the U.S.
population up to the year 2060. By 2050, it is
estimated that the American population will
surpass 398 million citizens. The U.S. census
also projects a regressing annual growth rate,
starting at 0.8 percent in 2015 and decreasing
to 0.46 percent by 2060.
The UN population division publishes
population projections for the entire world
up to the year 2100. The United Nations also
projects a regressing annual growth rate of
the world population. Between 2015 and
2020, the population is expected to increase
by 1.04 percent annually. Around 2060, the
annual growth rate will have decreased to
0.34 percent.
IMMIGRATION
NUMBER OF PERSONS OBTAINING LEGAL PERMANENT RESIDENT
STATUS IN THE U.S. IN 2016, BY STATE OF RESIDENCE
2015
On January 9, President Barack Obama announces a
plan to allow two years of free community college for all
2009 American students.
The American Reinvestment and Recovery Act of 2009
provides more than 90-billion dollars for education, President Obama joins the “too-much-testing” movement
nearly half of which goes to local school districts to as his new plan calls for limiting “standardized testing to
prevent layoffs and for school modernization and repair. no more than 2% of class time.
UNEMPLOYMENT RATE IN THE UNITED STATES FROM 1990 TO 2017 UNEMPLOYMENT RATE IN THE UNITED STATES FROM 1992-2017, BY LEVEL OF EDUCATION
07. 08.
INFRASTRUCTURE TECHNOLOGIES
There has been a major advanced in
technology during the past decades
and it is no secret that today, all major PERCENTAGE OF POPULATION USING THE INTERNET IN THE UNITED STATES
The $18 trillion U.S. economy relies on a
technologies and changes started with the FROM 2000 TO 2016)
vast network of infrastructure from roads
creation and development of the internet.
and bridges to freight rail and ports to
The internet is a major key factor in our
electrical grids and internet provision.
The statistic reflects the total value of both society today and it is the basis of any
Economists argue that robust
public and private sector construction technology and new invention.
investment in infrastructure in the spending in the United States between The use of internet, online platforms,
twentieth century set the foundation 1993 and 2017. In 2017, private sector webpages, online shopping and social
for the nation’s strong growth in the construction spending is expected to total media are the most relevant tecnologies
aftermath of World War II. And as around 951 billion US dollars. within this project since it is based
engineer and historian Henry Petroski on a hair-care industry company
explains in his book The Road Taken: which basically the company and the
The History and Future of America’s entrepreneur itself made their way into
Infrastructure, poor infrastructure the public eye with the use of digital
TOTAL VALUE OF NEW PRIVATE CONSTRUCTION PUT IN PLACE IN THE U.S. media which has been part of the brand’s
can impose large costs on the U.S.
FROM 1999 TO 2016 (IN BILLION U.S. DOLLARS)* success.
economy. In addition to the threat to
With nearly 290 million internet users as
human safety of catastrophic failures
of 2016, the United States is one of largest
like bridge collapses or dam breaches, online markets worldwide. About 74.5
inadequately maintained roads, trains, percent of the U.S. population accessed
and waterways cost billions of dollars The statistic reflects the total value of new the internet as of 2015. While internet
in lost economic productivity. private construction put in place in the adoption in the U.S. is equal amongst both
United States between 1999 and 2016. Here, genders, online usage increases among
the total value of new private construction demographic groups with higher levels
put in place came to around 899 billion U.S. of education and income. The United
dollars in 2016. States are also one of the highest-ranked
This statistic gives information on the
countries in terms of internet freedom,
internet penetration in the United States
ranking fourth in the Freedom House
from 2000 to 2016. That year, 76.18 percent
Index of 2016 with 18 points.
of the U.S. population accessed the internet,
Online shopping is also a very popular
up from 75 percent in 2007.
online activity amongst internet users in
the U.S. In 2016, the number of digital
buyers in the United States stood at an
estimate of 179 million. Forecast shows
that this figure is expected to increase to
195 million by 2019.
MOST POPULAR DAILY ONLINE ACTIVITIES OF ADULT INTERNET USERS IN THE PERCENTAGE OF U.S. POPULATION WHO CURRENTLY USE ANY SOCIAL MEDIA
UNITED STATES AS OF FEBRUARY 2017, BY AGE GROUP FROM 2008 TO 2017
ANALYSIS
HAIR-CARE INDUSTRY (OUAI COMPETITORS)
is best known for her luscious, long hair
locks admired by her 4.6 million followers
on Instagram, Youtube, and namesake blog.
The key ingredient in Gisou’s care line is honey
Mirsalehi is a six generation beekeeper. While
derived from the Mirsalehi bee garden, which
growing up in Amsterdam, she was introduced
contains a blend of minerals, vitamins, amino
by her family to the health and beauty benefits
acids and antioxidants. Honey is also known
of bees. She cofounded Gisou (ghee-zoo) with
as nature’s humectant, due to its moisture-
former PricewaterhouseCoopers consultant
retaining properties, perfect for maintaining
Maurits Stibbe in 2015. The brand is self-
the hair’s natural moisture balance. Resulting
funded from revenue Mirsalehi generates from
in deeply conditioned, strong, healthy hair with
work as a digital influencer.
luminous shine.
When Gisou originally launched with 10,000
01. hair oil bottles, it sold out in three months.
Gisou’s texture spray released in July and
COMPETITOR: Neghin Mirsalehi the Entrepreneur within 48 hours it had 2,000 orders. Company
GISOU by Neghin Mirsalehi sales projections are $3 million for 2017 and $5
million for 2018.
COMPANY NAME: GISOU
@Gisou PANTHONE
The power of social media is what has made this Editorial campaign images of both The company stays true to their
company succesfull by being constantly in touch the product and the entrepreneur corporrate colors where the pale pink
with consumers. are also part of the company’s predominates, along with the washed
The main communication and promotion outlets communication in social media yellow to emphasize the honey in the
for Gisou are online platforms, specially social and in the company’s official products and its relation to bees. Also
media Instagram. It focuses on promotion in website as well. the black and white are always present.
Gisou’s official instagram page and also through
Negin Mirsalehi’s personal insfluencer account.
Including instagram stories of the influencer
using the product and talking about it.
ABOUT MORROCANOIL
The founding story of Moroccanoil is the stuff
COMMUNICATION / PROMOTION
of beauty legend. Co-founder Carmen Tal was STRATEGY
visiting family in Israel when she experienced a Morrocanoil communication
hair colour service gone wrong. In an effort to strategies have begun to make
restore her fried locks, the Montrealer tried a their way into online channels
local oil treatment—made from the nuts of the and social media platforms.
Mediterranean argan tree—and was stunned by With good social media
the results. Realizing they had a game-changer presence, and constant daily
on their hands, Tal and her then husband posts on instagram in order to
secured North American distribution rights mantain costumers informed.
and, a decade later, Moroccanoil is now a multi- The company is also part of
Carmen Tal the Entrepreneur Langton Communications who
02.
million-dollar global brand.
Strategy: “Take the best of Africa to the rest of are their PR agency and take
the world”. care of everything concerning
COMPETITOR: the brand’s promotion.
COMPANY NAME: MORROCANOIL
MORROCANOIL
YEAR OF FOUNDATION: 2006
Of all the brands the oldest ones are Several factors have ensured Jen Atkin’s OUAI 3) Communications. Part of the brand’s success 5) The influence of social media. Atkin has not paid any influenser to
Morrocanoil and Original Mineral, yet the two products success. is their role in communications starting with the promote the products yet she uses the product herself and her celebrity
most recent ones Gisou, our main brand for this 1) First of all the products are good. The hair company’s catchy/weird/ difficult to pronounce clients too, therefore creating testimonials for the brand. At the same time
project analysis, and Gisou are both founded line supplements are produced without the use name which Atkin’s states was on purpose in the company is and will continue to be successful because of their brilliant
by influential women in social media therefore of parabens, phthalates or sulfates. order to start a conversation with the public use and advantage of social media platforms where they have gained the
making their companies more succesfull and 2) The products differenciation helps customers in order to make the name stick and remain in attention and trust of part of the most difficult markets to get in the hair-
giving even more brand awareness than their find the perfect product for them since they are people’s minds. care industry which are Generation Z amd Millenials as consumers. The
competitors. Again, showing the power of social divided in categories such as: daily care / styling 4) Atkin’s focus on creating products to fulfill use of influencer marketing, digital platforms and Atkin’s own persona as
media platforms, influencers and celebrities / supplement / treatment / travel the market’s need has also been key factor inher influencer of the brand are definitely the most important aspects of the
when it comes to product sales. success. company’s growing success.
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