Job Level: Leadership and Influence

M7 Provides direction, leadership and guidance to multiple complex

groups and individuals typically lead by other senior leadership.
M6 Provides
Represents direction,
the “face” leadership and guidance
of the institution to thetopublic
multiple groups
within area
and individuals
of expertise. in areaand
Coaches of responsibility.
developstoleaders. Typically manages
Generally manages
M5 Provides
multiple leadership
levels of and
managers guidance
and multiple groups
directors.Accountable and
for
multiple levels
individuals a of senoirordirectors,
in planning
college department. AVPs,May and/or vice multiple
manage
M4 performance
Provides leadership
presidents.Accountable andand evaluation,
guidance
for staffstructure
to individuals
organizational training
andandand
groups.
all
levels of
development,managers, directors
recruitment andandmayorganizational
contribute to pay decisions.
Typically
aspects manages
ofleads
people
contributors.Accountable individuals
management for and managers.
including
performance Coaches
staffing,
planning payandand
decisions,
M3 Plans
May
developsand
contribute
staff work
toinput of multiple
toand
enhance organization
functionalstaff members
structure
and in a college,
and staffing
leadership skillsand
andmay
performance
evaluation,
department, planning
staff
or training
major andevaluation,
development,
functional area. staff
May development
recruitment
manage and
supervisors
M2 requirements.
expertise.Accountable
Plans and
recruitment leads
withinworkownoffor planning
multiple
area(s), in and
staff evaluating
members
accordance in
with performance,
a college,
policies.
contribute
and
Level managers.to
Criteria pay decisions.
Provides May
guidance contribute
and training input to
onmay
workcontribute
staff
Level training
department,
Criteria
organization
standards or(Job
and major
(Job
andstructure
Family-Specific):
development,
functional
Family-Specific):
expected and recruitment
staffing
outcomes. area.Provides
requirements.
Accountable
and
training,
for planning
M1 Plans
to pay and
direction directs
recommendations,
and the
instructionday-to-day
subject
to staff work
to
and of staff toperformance
policies.
conducts meet job
Level
and
functionCriteria
evaluating
standards(Job Family-Specific):
performance,
and staff training
outcomes.Trains andestablishes
staff, development, and as
PC5 Level Criteria
evaluations.May (Job Family-Specific):
provide recommendations on pay decisions,
recruitment andperformance
communicates may contribute to pay recommendations
expectations and conducts
well as recruitment
recommending and
pay actions,development
subject opportunities.
to policy.
PC4 performance
Level Criteria evaluations.
(Job May provide input on pay decisions,
Level
as wellCriteria (Job Family-Specific):
as recruitment Family-Specific):
and development opportunities
PC3 Level Criteria (Job Family-Specific):
PC2
PC1
OC4
OC3
OC2
OC1
Complexity of Work Communication
Problems faced are strategic, complex, multi-faceted, and Requires communication and collaboration with individuals
often unprecedented. Makes decisions under conditions of and groups, across the institution and externally, to
Problems
uncertainty, faced are strategic,
sometimes complex, multi-faceted,
with incomplete information, and that Requires
understand theperspectives,
ability to negotiate,
affect change,compromisenegotiate and and
effectively
engage
often
producesunprecedented.
effective end Makes decisions under
results.Develops conditions new
and implements of communicate and influence
multiple constituents. Frequentlyseniornegotiates
leadership.May and be
Problems
uncertainty, faced are
sometimes both strategic
with and
incomplete operational,
information, and often
that Requires
required ability
to to
negotiate negotiate
and and
compromise compromise
with with
external multiple
parties
initiativeswithout
complex to address clear complex
precedent. problems and/or
Solutions capitalize on levels
require compromises to influence
of stakeholders across internal
the and external
institution parties who
to that
influence
produces
Problems
opportunitieseffective
faced are end
impacting results.Develops
primarily
the operational
entire and
univesrity. implements
in nature and maynew to accept
Works
may concepts,
to influence
have conflictingotherspractices and
in the
objectives approaches
university
to accept to accept
concepts, advance
new
practices
investigation
processes, and
standards,analysis
or to develop
operational multiple
plans or and/or
substantial decisions
the mission impacting
of the the
college,college
division or department.Typically
or university.
be varied,
Level Criteria
innovative but generally
(Job
approaches, with some
Family-Specific):
requiring a precedent.
high degree Solutions
of innovation practices,
and approaches
negotiates concepts,
and and
that are of
compromises approaches
strategic
to in a major
importance
influence internalcollege
toandthe or
Problems
modification
require faced are varied
of thoseand
investigation and
thatanalysis complex, but generally have
exist. to develop multiple and/or division Communicates
Level Criteria
functional direction
(Job area. from
Family-Specific):
Recommends leadership and articulates
objectives, policies,
and
some creativity.Develops,
precedent. implements, andinvestigation
maintains plans, university.
external parties to accept concepts, practices andtoapproaches
Level
ProblemsCriteria
innovative (JobSolutions
approaches,
encountered are
may require
Family-Specific):
requiring
varied, abut
high degree
generally of
with
and
innovation impact
and on
plans
Communicates
Level
staff
for
Criteria the workarea
direction
(Job
objectives.Requires
of from
responsibility
Family-Specific): leadership
ability
with
and senior influence
functional,
articulates
programs,
analysis projects, or systems
of multiple alternatives, that meet
requiring major college,
significant of the
others functional
outside area(s).
oforown job arealeaders.on policies, practices and
and creativity.Develops,
precedent.
division orfaced Resolution
university implements,
may
goals. require and
some maintains
analysis and college,
impact division
on
Level Criteria staff work
(Job university
objectives.
Family-Specific): Sometimes requires ability to
innovation
Problems
operational and
plans,creativity.Contributes
may be
programsvaried and
and systems to the
solutions planning
are guidedandby procedures.Uses
Explains
impacting an entire influence policies,
Level Criteria (Job information
standards and
Family-Specific):exchange,
processes influence,
of the and
job active
area to
interpretation,
Level Criteria
development requiring
(Job
of innovation
Family-Specific):
programs, projects, and
or creativity.
systems impacting the persuasion others
to gain outside of ownofjob
cooperation area to
others onsupport
policies,college,
practices
policies
college,
Responsible and practices
division
for or major
reviewingbut university
may not have
thecomplex
effectiveness a prescribed
functional area. solution others
of programs, and within the institution.
procedures.May work to accept
justify and gain cooperation of
Issues faced
department,
and are often
college orhighly
division. andand uniquely Works
divisiontoorinfluence
department others to
objectives. job function's practices
Levelrequire
Criteria
projects,
challenging, or some(Jobanalysis
systems
requiring within to
own
extensive
understand
Family-Specific): group / function,
consideration
resolve.May
of and making
variables other
and parties
accept newon policies,
concepts, standards
practices, and
andprocesses.
approaches. Requires
Level
have
Issues Criteria
responsibility
are highly (Job Family-Specific):
for
complex reviewing
and effectiveness
without clear of current Level Criteria
Requires (Job
communication Family-Specific):
with executive leadership regarding
necessary
that impact
standards,
adjustments.
multiple
processes areas outside
ordevelopment
policies andofofthe jobprecedent.
suggesting area. Is Works
Level
the to influence
Criteria
ability
matters of to
others toand
(Job Family-Specific):
communicate
significant importance
accept job function's
influence
to the executivepractices
leadership
Problems
Level
expected require
Criteria
to (Jobthe
make Family-Specific):
improvements to new approaches,
existing professional and accept
regarding new concepts,
matters of strategic practices,
importance andinstitution.
approaches.
to the Requires
institution
Issues are
improvements,
methods orstrategic in nature,
requiringrequiring
techniques, are varied,
some innovation
anew and involve
and creativity.
highprofessional
degree of innovation Works to influence
communication within
with executive and outside
leadership of job function
regarding matters
standards
evaluation
Level or
Criteriaandprotocols,
(Joband and
interpretation. create
Family-Specific): Problems may require standards
the and beyond.
regarding
May work Frequently
policies, conducts
standards and briefings
processes. to senior
To perform leaders
partiesrole,
and
or creativity.
Issues are varied,
innovations.
development of new involve somemethods
approaches, evaluation or and
techniques,
of
Obtains
both orto
significant
within
communication
justify
importance
provides
and occurs
and gain
oftothe
information
outside within
cooperation
the institution.
job
the requiring
function.
college,
of other
May
some
division
conduct
explanation
Represents
or the
on
Level Criteria
interpretation. (Job Family-Specific):
Problems are typically solved through drawing practices,
briefings
or policies
withexternally
interpretation. senior and
To procedures.
leaders.
perform role, most communication
Level
Issues Criteria
requiring (Job
aresignificant
routine Family-Specific):
andinnovation
involve andevaluation
little creativity. and organization
department and externallyas a thought
as well. leader
Requires in professional
the ability to
from
Level prior
Criteriaexperiences,
(Job with analysis
Family-Specific): of the issue, requiring Obtains Level
occurs
discipline
or provides
Criteria
within
communicate or or
(Job
the
specific
with
information
Family-Specific):
department
job area. or
management
requiring minimal
otherleadership.
work units within
interpretation.
innovation and Problems
creativity. are typically solved through drawing explanation college or division.interpretation. To and
perform role, most
Consistently
from works on highly complex problems requiring Frequently
Level Criteria interacts
(Job with direct
Family-Specific): and indirect management,
Level prior
Criteria
independent
experiences,
action
following established policies and
(Job Family-Specific):
and decision making. Must moderate
determine
communication
Level Criteria
external contacts
occurs
(Job within the department.
Family-Specific):
procedures
Works with
on complex analysis
problems of the
that issue, requiring
require significant Level Criteria
judgment Routinely interacts(Joband other work groups. Coordinates efforts
Family-Specific):
with peers and direct management.
best course
innovation of action
andExpected to
creativity. resolve problems and frequently with other departments for optimal efficiency. Acts as a point
and
makesinitiative.
recommendations to independently
for improvement. propose solutions Exchanges
of contactwith information
for many with
individuals other departments
in the organization or and
external
Performs
Level
to functions
Criteria
problems (Job
for(Job moderately
Family-Specific):
manager complex in nature
review, requiring innovation and and Interacts
contacts peers and direct management.
to perform role and achieve objectives. May Some exchange
Level Criteria
recognizes the need Family-Specific):
to apply various methods to accomplish externally.
of information with other internal departments or work
creativity.functions that are routine in nature with minimal
Performs coordinate
Interacts own
mostly
Level Criteria work
with
(Jobto with
immediatethat
Family-Specific): of other
peers work
within groups.
assigned work
tasks.
Level Work consists
Criteria of activities that are typically routine,
(Job Family-Specific): groups
Level is required
Criteria (Job perform role. Based on nature of the
Family-Specific):
complexity or variation. Work is typically routine with group. Limited
with some deviation from standard practice, requiring some role, may frequently field requests from others in theinteraction and information exchange with
decisions
innovationaligned to a set of prescribed processes/procedures, other
or creativity. work groups
organization may be required to perform role. Based on
or externally.
requiring little (Job
Level Criteria to noFamily-Specific):
innovation or creativity. nature of the role,
Level Criteria (Jobmay field requests from others in the
Family-Specific):
Level Criteria (Job Family-Specific): organization.
Level Criteria (Job Family-Specific):
Operational Latitude and Impact Knowledge
Leads the institution to achieve mission and values by serving as a Possesses extensive knowledge in discipline as well as management
senior strategic and operational leader with direct and significant and leadership expertise. Has obtained skills necessary to display
Accountable
impact on multiple for thecolleges,
strategicdivisions,
and operationalor major direction
functional of multiple
areas, Typically requires internally
broad leadership broad andand substantive
externallyknowledge and expertise
as a representative of
of the
colleges
and someorimpact departments,onstrategic or major
the entire functional areas.
institution.Focus is on long-term principles,
University. practices and theories of function and multiple related
Accountable for the and operational direction of a college, Typically requires
disciplines. Has broad
obtained and substantive knowledge and expertise
skills necessary to display broad leadership of
strategies
division or (e.g.,
major 5+functional
years) to achieve results. Establishes
area.Contributes to the and and
strategic Level Criteria
principles, (Job
practices Family-Specific):
and theories of function and multiple related
Typically
Accountable
implements a key contributor
for the
strategies strategic
and in decisions
and that
operational
operational plans have mid-
direction
with to long-term
of ahave a
a significant across
Requiresmultiple
broad teams within
knowledgeleadership.the University.
and expertise in principles, practices and
operational
consequences plansfor of
thethe overall
university. functional area. Decisions disciplines
Level Criteriaand advanced
program
impactand
direct onorthefunctional
institution's
significant area,long-term
impact often
on as the
college, top position
strategies,
division, within and
operations
orofmajor theories across(Job
Level Criteria (Job
Family-Specific):
multiple professional disciplines as well as experience
Family-Specific):
Accountable
immediate for
workand planning
area.Directs and directing
the execution all aspects
of strategies the operations
established Requires advanced knowledge and expertise of theories, concepts,
outcomes.
functional
of a program Decisions
area or usually
indirect
functional involve
impact
area.Decisions coordination
on related
have and impact
integration
areas.Oversees
direct on of in leading a team, project, program,
principles, and practices in professional
or function.
discipline and team
Decisions
by college
Accountable
other have
or
colleges, for a direct
department
developing
divisions, and
or significant
leadership.
and implementing
major impact
Develops,
functions. on the strategies,
implements,
operational
Decisions aand
haveplans Level Criteria
Requires (Job knowledge
practical Family-Specific):
and expertise of concepts, principles,
budgeting
operations
operations for
of
and aareas
programof responsibility.
outcomes or functional
offunctional
the area,
university, and
as often
well have indirect
asunit.Decisions
related areas. leadership.
maintains
and policies
significant
Level Criteria operational
for
impact a
(Job program,
on theplans, programs
institution's
Family-Specific): and
area,
strategies,systems
or work to ensure
operations, and practices of a single professional discipline or a broad
impact
Accountable onoperations
related
for areas.
setting May and
goals contribute
objectives to budget
for team process for own Level Criteria (Job Family-Specific):
effective
have a direct
outcomes
area. and impact
budgets. in
onarea
the of responsibility.
operational
Forecasts, develops areaand and maymembers
Decisions
manages have
have to Requires
indirect
budgets
knowledge
understanding of concepts,
of multiple relatedprinciples,
disciplinesand
andpractices
general in a
achieve
Contributes
significant standards
to budget
impact andthe
on outcomes
forecasts,
short- within
and
and functional
is responsible
mid-term area
for / work
program professional
of developing discipline or specific job area.
impact
for large
Works
Level on related
sectors
independently
Criteria
unit.May provide (Job areas.
ofsome
thetoward
instituion.
Family-Specific):
input long-range goalsplans the
and objectives. management.
Mastery knowledge of industry best practices and job functions. Is
and
Level managing
or function,
Criteria
Assignments and the
(Job
are budget
indirect for into
impact
Family-Specific):
often theon
self-initiated.
establishing
area.
related
Virtually areas functional
within the
self-supervisory.
work
college, Level
Level Criteria
Criteria
considered a
(Job
(Job Family-Specific):
renownedFamily-Specific):
subject matter expert within the organization
standards.Decisions
Level
Work Criteria
issupervise
division, performed (Job have
without
or department.Manages direct
Family-Specific): impact
appreciable
budget(s) on the
direction. operational
theExercises
fortactical area of plans Complete knowledge of all job functions and the broad industry best
Might
and outcomes of 1a-work
2 individuals
unit. who provide / operational and externally, and contributes to the development of new concepts,
considerable
responsibility.
support. latitude in determining objectives and approaches to practices, techniques techniques
and and standards.
standards within the Exhibits ability to transfer
profession.
Work is performed
Level Criteria
Criteria Work
assignments. independently
(Job Family-Specific):
Family-Specific): except for
may be reviewed at a high level. Might new assignments. Extensive
knowledge knowledge
and and
application application of principles, theories
of complex principles, theories and and
Level
Level Criteria
Work is reviewed (Job
(JobtoFamily-Specific):
ensurewho objectives were met. Level Criteria
concepts. (Job
Complete Family-Specific):
knowledge of all job functions and the broad
supervise
Work is 1 - 2 individuals
performed with moderate provide tactical
guidance. Work/ operational
is reviewed for concepts
General to peers. of
knowledge principles, theories and concepts. Is
Level Criteria (Job Family-Specific):
support. industry best practices,
Level Criteria (Job techniques
Family-Specific): and standards.
soundness of judgment and overall adequacy and accuracy. competent
Level Criteria in all
(Jobjob functions and has general understanding of the
Family-Specific):
Normally receives detailed
Level Criteria (Job Family-Specific): instructions to perform work. Work is Limited use and/or application of
industry practices, techniques and standards. basic principles, theories and
reviewed closely for accuracy. concepts.
Level Limited
Criteria (Job knowledge of job functions, industry practices and
Family-Specific):
Work is performed
Level Criteria under little or no guidance and assigned in the Mastery
(Job Family-Specific): standards. knowledge of the position and how it affects the
form of broad objectives. Significant creativity and ingenuity are organization.
Level Criteria Fully able to perform all of the job content, practices
(Job Family-Specific):
Work is performed under minimal guidance
expected to recommend solutions to complex problems and new and assigned in the Extensive knowledge
and procedures. of theprocess
Develops organization, job content,
improvement practices
on a wide andof
variety
form of
challenges. desired expectations.
Decisions Independent
directly impact operations judgment and is used
outcomes to procedures.
tasks. Has Has a
the abilitybreadth
to mentorof knowledge enabling
or organization, high
train junior employees level of
and is
Work is performed
determine best independently
approach and creativityunder isminimal
expected supervision Applies general knowledge ofofthe
the job content,
to train practices
within own
except for new job assignments.
function (generalists)
Sets or specific
priorities worktoarea
forDecisions
performing
achieve
work
contribution
frequently
and and procedures.
to all
expected aspects
Hasdoto do so.
acquired
job. Has the ability
the knowledge and skills necessary to
junior
maximum
Work is
(specialists) results
performed
andtohave and
underhandle
some impact new
supervision situations.
and receives
on the overall detailed
outcomes have some
ofown
the be employees
Acquiring
Level and
basic
Criteriain may
knowledge
(Job so. of job
Family-Specific): content, practices and procedures.
managing
impact on time
operations complete
and tasks.
outcomes Decisions
within owntypically
job impact
function proficient all aspects of job.
instructions
college
job to perform
or department.
function (generalists) tasks.
May Follows
act
or specific priorities
as informal
work area team provided
leader
(specialists). to coach Level
andthem Still Criteriaskills
Levellearning
(Job Family-Specific):
Criteria (Job necessary to fully perform all aspects of the job.
Family-Specific):
(generalists)
for performing
juniorCriteria or
team members. specific
work. work
Impact area
is (specialists).
focused on own job function Level Criteria (Job Family-Specific):
Level
Level (Job Family-Specific):
Level Criteria
Criteriaor(Job
(generalists) Family-Specific):
specific
(Job work area (specialists).
Family-Specific):
Level Criteria (Job Family-Specific):
Education
Generally requires a terminal degree or Master's degree with experience
comparable to attainment of terminal degree.
Generally requires
Level Criteria a Master's degree. Master's preferred.
(Job Family-Specific):
Level Criteria (Job Family-Specific): Terminal degree required.
Generally requires a Bachelor's degree. Master's preferred.
Level Criteria (Job Family-Specific): CPA required. Bachelor's degree or
Generally
equivalentrequires
advanced a Bachelor's degree.through
learning attained Master's preferred.required.
experience
Level Criteria
Master's (Job Family-Specific):
preferred.
Generally requires a Bachelor's degree.
Level Criteria (Job Family-Specific):
Generally requires a Bachelor's degree.
Level Criteria (Job Family-Specific):
Generally requires a Bachelor's degree.
Level Criteria (Job Family-Specific): Bachelor's degree or equivalent
Master's
advanceddegree
learningorattained
equivalent advanced
through learningrequired.
experience attained through
professional level experience required.
Bachelor's
Level degree
Criteria (Job or equivalent advanced learning attained through
Family-Specific):
professional level experience required.
Bachelor's degree or equivalent advanced learning attained through
Level Criteria (Job Family-Specific):
professional level experience required.
Bachelor's degree
Level Criteria (Job or equivalent advanced learning attained through
Family-Specific):
professional level experience required.
Bachelor's degree or equivalent advanced learning attained through
Level Criteria (Job Family-Specific):
experience required.
High
Levelschool
Criteriadiploma or equivalent, or equivalent learning attained
(Job Family-Specific):
through experience required.
High school diploma or equivalent, or equivalent learning attained
Level Criteria (Job Family-Specific):
through experience required.
High
Levelschool
Criteriadiploma or equivalent, or equivalent learning attained
(Job Family-Specific):
through experience required.
High school diploma or equivalent, or equivalent learning attained
Level Criteria (Job Family-Specific):
through experience required may be required.
Level Criteria (Job Family-Specific):
Experience
Minimum of 15 years of related work experience including 10 years of management
experience, typically in large, complex institutions. Requires broad and substantive
Minimum
experienceofacross
13 years
the of relateddisciplines
multiple work experience,
within aincluding 9 yearsorganization,
large, complex of managerialrequiring
experience, typically
the combination in large,
of theory, complex
past institutions,
practical experience orand
equivalent combination of
precedents.
Minimum
education of
and 11 years
work of related work
experience.Requires experience,
broad including
practical 7
and years of managerial
substantive expertise
Level Criteriapreferably
experience, (Job Family-Specific):
in large complex institutions or organizations, or equivalent
across
Minimummultiple related
of 9ofyears disciplines.
of related work experience.Requires
experience, includingexperience
5 years of managerial
combination education
Level Criteriaor(Job and work
Family-Specific): in leading multiple
experience,
teams, projects, equivalent
programs, combination
and/or of education and work experience. Experience
functions.
Minimum
leading a of
team,7 years of
project, related work
program, or experience,
function is including
typically 3 years of managerial
required.
Level Criteriaor(Job
experience, Family-Specific):
equivalent combination of education and work experience.
Level Criteria
Minimum of 5(Job Family-Specific):
years of related work experience, including 2 years of managerial
Level Criteria (Job Family-Specific):
experience, or equivalent combination of education and work experience.
Minimum of 3(Job
Level Criteria years of related work experience or equivalent combination of education
Family-Specific):
and work experience required.
Minimum of 12
Level Criteria years
(Job of relevant work experience is required.
Family-Specific):
Level Criteria (Job Family-Specific):
Minimum of 8 years of relevant work experience is required.
Level Criteria (Job Family-Specific):
Minimum of 5 years of relevant work experience is required.
Level Criteria (Job Family-Specific):
Minimum of 3 years of relevant work experience is required.
Level Criteria (Job Family-Specific):
Up to 1 year of relevant work experience may be required.
Level Criteria (Job Family-Specific):
Minimum of 7 years of relevant experience required.
Level Criteria (Job Family-Specific):
Minimum of 5 years of relevant experience required.
Level Criteria (Job Family-Specific):
Minimum of 3 years of relevant experience required.
Level Criteria (Job Family-Specific):
Prior work experience not required.
Level Criteria (Job Family-Specific):