VINOD RAJ

Mobile: 050-7462007 E-Mail: vinod2raj@gmail.com

~ Sales and Marketing ~ Business Development ~

SNAPSHOT

~ A competent
co professional with over 6 years of experience in ~

- Sales and Marketing - Key Account Management

- Channel Management - Client Servicing

» A proactive leader with expertise in, account management, pre-sales efforts with skills in competitor and
market analysis.
» Proficient at analyzing market trends to provide critical inputs & formulating selling & marketing strategies.
» Adroit at maintaining cordial relationship with customers, ensuring quality and service norms to achieve
customer satisfaction and business retention.
» Proven track record of increasing revenues, streamlining workflow and creating a team work environment to
enhance productivity.
» Excellent communicator with strong negotiation skills having leadership qualities & analytical power.

CORE COMPETENCIES

Sales and Marketing

» Developing marketing strategies to build consumer preference and driving volumes.
» Ensuring maximum brand visibility.
» Providing direction to execute promotions

Key Account Management

» Developing relationships with key decision makers in target organizations for business development.
» Understanding the client’s requirements & providing quality services.
» Identifying prospective clients from various sectors, generating business from the existing clients, thereby
achieving business targets.
» Evolving market segmentation & penetration strategies to achieve targets.

Channel Management
» Identifying financially strong and reliable dealers resulting in deeper market penetration and reach.

Client Servicing
» Assessing the customer feedback, evaluating areas of improvements.
» Maintaining excellent professional relations with clients to generate avenues for additional business.
EMPLOYMENT PROFILE

April’10 – with Imperial Technologies as Business Manager (Dubai)

Job role:
 Manage the Business operations of the company
 Identify & develop key product lines, solutions for the company
 Handle daily business activities of the company
 Develop vendor relationship with key product vendors
 Motivate the team to perform to their potential
 Develop business plan for the company
 Develop Marketing strategies for the company
 Plan & Execute Business Intelligence activities for the company
 Train the sales team on ‘client sales & servicing’

The Attainments
 Acquisition of Major International client through first export order worth 40,000 USD with 40% Profit
 Instrumental in setting up the company

May ’09 –Feb 10 with Pinnacle computer systems as Sales Account Manager (Dubai)

Job role:
 Accountable for Business development of Servers, Storage, Virtualization, Switches, Mobility solutions.
 Business development of Vehicle tracking solution to SMB clients
 Accountable for New client acquisition through different channels.
 Understanding customer needs and propose the right solution.
 Coordinating with principals, Distributors and resellers for pricing, support, delivery.
 Responsible for Vendor development and Brand relationship.
 Handling the complete sales cycle right from generating leads to sales closure.
 Managing existing accounts through proper client servicing relationship.
 Creating Brand awareness of the company through events, seminars etc.
 Responsible for developing mobility solutions as a separate business unit.
 Create and maintain good Vendor relations.
 Attend training and seminars.
 Update continually on new products and solution.

The Attainments

 Worked & Handled Major Enterprise deals of Private & Government sector
 Developed Excellent relationships with key stake holders in top corporate
 Generated Maximum leads through Gitex event and successfully converted in to deals.
 Gained Entry in to enterprise market through a major client acquisition.
 Initiated in starting Mobility solutions as a separate SBU by partnering with Motorola.
 Trained 4 CSD’s on Sales & Client servicing.
 Organized networking event for top business leaders a first event ever for the company.
Since July’07 –Jan09 at Blue com Technologies Pvt. Ltd. as Sales Manager

Job Role:
 Accountable for Business Development of IBM Servers, Storage, Back up, AV solutions, Desktops, Laptops,
Microsoft Licensing, VMware ,IP Phones, AMC/FMS,Networking, Firewall & Peripherals.
 Develop Virtualization business and position VM ware as the solution of choice for Infrastructure consolidation.
 Handling the sales team to develop channel business & manage inside sales.
 Managing the sales and marketing operations in the assigned territories.
 Driving sales initiatives to achieve business goals & managing the frontline sales team to achieve them
 Handling the entire sales cycle right from giving presentations, gathering requirements, propose solution,
prepare commercials, close the deal and payment follow up’s
 Developing relationships with key decision makers in target organizations for business development.
 Identifying prospective clients from various verticals and business segments and corporate;
 Generating business from the existing clients through proper account management
 Ensuring speedy resolution of queries & grievances to maximize client satisfaction levels.
 Maintaining excellent relations with clients to generate revenues for further business.
 Keeping and updating all required data and presenting the same to the top management for fine tuning
Business strategies and presenting it to the top management.

The Attainments:
 Achieved major client acquisitions at enterprise segment which includes:
o ICICI Bank.
o Schroder’s a 140$ Billion Asset Management Company.
o NSE IT.
 Acquired business contract worth 350,000 dirham’s with highest gross margin.
 Distinction of being the first employee from company to attain VSP certification (VM Ware Certified Sales
Professional). Reduced the cost of doing business in selling IP phones by 25%.
 Trained 4 Sales Trainees in presentation, market segmentation and customer service.
 Helped co. in unlocking old inventory by selling servers & desktops and helped company in selling stocks
worth 35,000 dirham’s
 Prepared a corporate strategy report showing the present state of the company ,what are the problems its
facing and what restructuring has to be done to become a growing organization
 Helped the company in payment collection of my accounts in the lowest period
 Acquired major business deal with highest gross margin of 20% more than the industry average of 10% and
also helped the company sell accessories at higher price
 Created brand awareness for the co by participating in various events organized by principals like IBM, HP.

May 03-July05 at Notes & Reports as Business Development Executive

Job Role:
 Selling customized web applications like ERP, CRM to corporate clients.
 Business development of AVL solutions like Vehicle tracking to corporate clients.
 Giving telephonic presentation to Prospective clients.
 Identifying new clients.
 Creating product awareness and perform product demonstration.
 Making cold calls & generating customer leads.
 Understanding customer technical requirements and propose solutions.
 Blasting E-Mails to prospects. Strategic planning & implementing business strategies for companies’ growth.

Projects Handled:
Title : Facility Management Services for Knight Frank
Modules Handled :
 Business Development
 Inventory Management
 Help Desk Management
 Purchase Management
Achievements :
 Identified, researched and recommended a new Internet service provider cutting company’s online cost by
15% and improving companies Internet speed.
 Acquisition of JWT account.
Planned and initiated market research that gave customer insights that helped the company to change business
model and market the product successfully

EDUCATION

P.G.D.B.M (Post Graduate Diploma in Business Management-Marketing) from N.L Dalmia Institute of
Management in 2007

B.SC (Bachelor in computer science) from S.R.N.M College, M.K.U University in 2003

PROFESSIONAL DEVELOPMENT COURSES

 Attended 3 days Sales Training (SPIN selling) conducted by EREWOHN consulting.

PROJECTS ASSIGNMENTS HANDLED

Conducted Market research for HR Johnson to understand the Customer perception on

 Brand equity
 Brand awareness
 Competitive position
The research was Conducted in 3 cities in Tamil nadu in India meeting builders, contractors, Interior designers

Cadburys Corporate Promotion

Selected among 300 candidates for corporate sales of cadburys gift hampers to corporate clients

PROFESSIONAL TRAINING & CERTIFICATIONS

 IBM certified System X Sales Specialist.

 VM Ware Certified Sales Specialist.
 Certification by HP on HP’s Mobility solutions.
 Attended HDPS Training on Storage solutions.
 Participated in 5 day sales training IBM system storage portfolio top gun sales training & passed the
certification exam.

ACHIEVEMENTS AND AWARDS

 Organized & Conducted Inter collegiate 'Quiz' &'Debate' competition

 Admission co-coordinator: Managed admission process for M.B.A admissions at N.L.Dalmia Management
Institute
 Placement co-coordinator: Successfully helped in placing 20 students in different companies
 First in State Level Inter Collegiate Competition in IT Paper Presentation.
 Second in National Level IT Paper Presentation.
 First in State Level Inter Collegiate Competition in IT Marketing.
 Second in National Level Case Study competition conducted by Nirma University (Live cases study on AZURE
a BPO).
PERSONAL DETAILS

Date of Birth : 15th August, 1977

Passport No. : G8285149
Address : Abushagara , Sharjah
Languages known :English, Hindi, Tamil, Telegu ,Marathi
Driving License : UAE License