NTT DATA Corporation

Our Group Vision

Global IT Innovator
Through our Group Vision, we continue to take on
challenges and leap forward to reach our vision
for the group.

Contents

1 Message from the President

2 Group Vision
4 Business Fields
6 Global Support
8 Case Study
12 Research & Development
13 CSR
Service, product and other names within this publication may be
trademarks, registered or otherwise, of NTT DATA Corporation
or other companies in Japan and / or other countries.
 Message from
the President

On behalf of the NTT DATA Group, I would like to take the opportunity to offer you our best wishes for your
continued success.
Formulating the Group Vision as “Global IT Innovator” in 2005, the NTT DATA Group has expanded globally
and increased its focus on services, enabling us to move away from a business model centered on large-scale
system integration (SI) in Japan. As a result, we have grown to a scale where our diverse array of employees can
deliver a broad range of IT services in many of the world’s countries and regions.
With our Group companies globally now integrated as Global One NTT DATA, we are again united under our
“Global IT Innovator” Group Vision and aim to join the ranks of the global top 5 players in the IT service industry.
Building long-term relationships with our clients, we work to help them realize their dreams and
hopes. Moreover, we boost the added value of our services by advancing leading-edge technologies and
creating “ecosystems” where various companies and services are aggregated and linked to each other.
Furthermore, we are nurturing a culture of creativity that is competitive globally through our respect for
the diversity of all Group employees as individuals.
Based on our new, refined Group Vision, we continue to meet challenges and take large strides towards
where we believe the NTT DATA Group should be ten years from now.

Toshio Iwamoto
President and Chief Executive Officer

1
 The NTT DATA Group continues to
Group Vision take on challenges and leap forward
towards the future.

Global
IT Innovator
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2
 We realize the dreams
of our clients around the
world through long-term
relationships.

We develop evolving
ecosystems with our clients
through leading-edge
technologies.

We enhance our creativity by

respecting diversity.

Values
Statements of the values we esteem and seek to share.

First, and above all else, we place the needs of our clients. We work continuously to under-

Clients First
stand your business and we strive to resolve every concern to your satisfaction. We feel
responsibility to ensure your success and we let this obligation set the direction of our work
and guide our actions.

We never settle for the status quo. Instead, with speed and foresight, we anticipate challenges

Foresight
that lay ahead. We consider the future of IT as well as the future of your business, work to en-
hance our ability to picture the future, and with our ecosystems, adapt to the changing business
environment. In this way, we help you to meet your goals and create a brighter future for society.

We put great importance on enabling our employees to achieve their best through their work

Teamwork
with each other. We believe that when a diverse group of individuals brings their unique world
views together, shares their wisdom, and works toward a common goal, the results are ex-
traordinary and far beyond what can be achieved by any one person.

3
 Business Business fields across
Fields diverse sectors
About NTT DATA
NTT DATA has played an instrumental role in establishing and advanc-
ing Japanese IT infrastructure since 1967 when it started out as the
Data Communications Bureau of Nippon Telegraph and Telephone
Public Corporation. Its origins help explain the importance NTT DATA
places on contributing to social benefits with a quality-first mindset.
Having spun-off from NTT in 1988 and gone public in 1995, NTT DATA
retains a hybrid culture of long-term commitment and challenge to in-
novation in order to contribute to the progress of business and society.
NTT Group consists of the following major companies.
Nippon Telegraph and Telephone
Corporation
Planning management strategies for
the NTT Group
Encouraging fundamental R&D efforts
Nippon Telegraph and Telephone
East Corporation
Regional Communications Businesses
Nippon Telegraph and Telephone
West Corporation
Regional Communications Businesses
NTT Communications Corporation
Long-Distance and International
Communications Businesses
Dimension Data plc
Long-Distance and International
Communications Businesses
NTT DATA Corporation
Data Communications Businesses
NTT DOCOMO, INC.
Mobile Communications Businesses
4
Public Sector and Education
We develop and manage informa-
tion systems that support com-
munities in fields such as taxation,
employment, labor, trade, transpor-
tation, and IT-based education ser-
vices. We provide systems and
services designed to make societ-
ies safe, convenient, and prosperous.
Healthcare and Life Sciences
We provide services that enable
more efficient and advanced health-
care administration including health-
care management systems and
regional health information network
systems. Our technology-enabled
systems help many health-related
organizations adjust rapidly and cost-effectively to dynamic
markets and regulation changes.
Banking, Financial Services, and Insurance
We provide systems that meet the
scale and purpose requirements of
financial institutions, including solu-
tions in shared-use and outsourcing
for banks, brokerages, and life and
non-life insurers. We also develop
payment-receipt systems to sup-
port Japan’s financial and economic infrastructure.
Media and Entertainment
We help media and entertainment
companies navigate the sweeping
changes in the field by offering the
most appropriate technological and
strategic solutions in line with new
business models, editorial needs, and
consumer and audience demands.
 The NTT DATA Group has provided information systems and services aligned
with the requirements and challenges of society, including systems for public
administration and businesses engaged in the financial, manufacturing, and
telecommunications sectors as well as cross-industry infrastructure services.
We intend to expand our scope globally and continue providing innovative
paradigms and value for years to come.

Telecommunications Retail, Wholesale, and Distribution

As our parent company is NTT, the
largest global telecommunication
organization in the world, NTT DATA
understands technology advance-
ments and dramatically changing
consumer demands in the telecom-
munications sector, and is capable
of offering solutions for clients’ key processes.
We deploy responsive services
and solutions that are well-suited
to the rapidly changing business
environment in the retail, whole-
sale, and distribution sectors. Our
solutions enable clients to reduce
costs, streamline processes, and
use new channels such as social media.

Energy, Utilities, and Natural Resources Service Providers

To build a sustainable society for We address professional firms’
future generations, we provide requirements via pre-configured
solutions that enable our clients industry solutions that enable proj-
and society to achieve a smaller ect activity planning, quotes based
environmental impact. Our sys- on activity planning, resource plan-
tems also help our clients to cope ning, time recording, approval pro-
with various challenges including cesses, billing, and reporting.
energy and risk management.

Manufacturing and Automotive Transportation and Logistics

We provide solutions that enable
leaner and more efficient operation-
al procedures for the entire lifecycle
of manufacturing, from new product
development, recipe management,
and production to cost, quality, and
regulatory management.
We specialize in providing innova-
tive business and IT solutions to
help clients compete on a local, re-
gional, and global scale. We also
help clients improve and optimize
all business functions, relating peo-
ple, process, data, and technology.

Electronic and High Tech Customer Products

Our technology-enabled services We specialize in innovative ap-
and solutions help optimize the proaches including mobile appli-
end-to-end processes for the en- cations that allow clients to create
tire lifecycle of production as well more convenient products and ser-
as react to rapidly changing mar- vices as well as to operate more
ket conditions. efficient and cost competitive pro-
cesses. These solutions lead to in-
creased customer loyalty and higher profit margins.

5
 Global Providing the best solutions as
Support Global One NTT DATA

Global Regions

EMEA
We are able to offer customers
distinctive solutions that meet
their specific needs. Using onsite,
offshore and near-shore capabili-
ties, we will provide applications
development and management,
business IT consulting, customer
management, infrastructure ser-
vices, IT security, and business
intelligence services.

China
We will continue reinforcing compe-
tence of the NTT DATA brand, and de-
velop local business activities. We also
increase competitiveness of our off-
shore resources in China.

APAC
We are strengthening support for both Jap-
anese and local corporations who operate
globally. We offer IT systems to local finan-
cial institutions and public organizations. In
addition, we provide total IT solutions with
hardware systems.
Japan
We have strong poposition in the public
private sector, we pro-
sector. In the priva
vide global consulting programs and
diverse solutions to a wide range of
industries including banks, life and
non-life insurance, manufacturing,
logistics, communications, transpor-
tation, and energy, etc. In particular,
we have expertise in cross-industry
and shared net-work systems.

6
 The NTT DATA Group is enhancing the effectiveness and efficiency of its global operations.
As a true “global business partner” that makes clients’ businesses succeed, we establish
capabilities to offer fast services both to local and global clients.

The Americas
Utilizing the resources in India and Canada, we offer total
solutions, ranging from applications development and man-
agement, enterprise resource planning (ERP) services, cloud-
computing services, business process outsourcing (BPO)
services to IT consulting and staffing solutions.

Business Solutions
With SAP solution provider itelligence as a major
force, we offer global scale support services from con-
sulting, sales of licenses, maintenance to outsourcing.

Global One Team Building a Global Delivery Model

NTT DATA is promoting the Global One Team initia-
tive to combine our resources and to expand business
supports to our clients. We have Global One Teams
in the areas such as SAP, cloud computing, business
intelligence, Oracle, and Testing. Through the Teams’
activities, we are building a powerful framework that
offers our clients one-stop and global services.
NTT DATA is building a global delivery model that
provides high-quality best-solutions for our customers.
We aim to realize high productivity in development
and simultaneously minimize costs by smooth coor-
dination among development centers in India, China,
Southeast Asia, and Eastern Europe, as well as by em-
ploying best practices.

7
 Case Study
Foreseeing the IT Society of Tomorrow:
Technology Foresight
Looking into the future, and creating new
businesses with our clients
Operating Environment
With the constant progress and advancement in infor-
mation technology, the business environment for to-
day’s corporations is changing at a frenetic pace. Here,
the term business environment refers to the emergence
of new technologies as well as all developments and
changes taking place in the political, economic, and so-
cial domains.
There are many recent examples of businesses having
difficulty surviving, irrespective of their size, because
they could not keep pace with these changes.
Businesses must be able to anticipate changes and
modify their activities accordingly.
Fostering lasting partnerships with clients
The NTT DATA Group identifies information society
trends that are likely to have considerable impacts on
our customers’ businesses over the medium and long
terms, and technology trends that will underpin the in-
formation society in our annual NTT DATA Technology
8
Foresight compilation and shares these trends with the
public. They contain a wide range of studies and inter-
views with experts and researchers on various social and
business issues.
One of the latest information society trends is “Increas-
ing demand for real-time responses to the ever-changing
environment and needs.” With advances in sensor tech-
nology, the provision of social infrastructure that can
immediately respond to changes in the environment and
social demands will become vital. One example of a tech-
nology that can do this is our Bridge Monitoring System
(see page 9).
Another cutting-edge technology trend is “Ultrahigh-
speed development for prompt delivery,” which includes
our automation tools for software development (see page
12). The fast delivery of information systems made pos-
sible by shorter system development timeframes will be
vital from here on.
We hope to create new businesses and establish last-
ing partnerships with our clients by showing them the
direction of medium- and long-term business innovation
through Technology Foresight.
An NTT DATA Initiative aimed at addressing
the Infrastructure Crisis
Real time detection of
defects via M2M solutions*
Aging infrastructure threatens countries
Recently in Japan, there have been some accidents caused
by deteriorating infrastructure which has drawn con-
cern. These include a highway tunnel where the ceiling
collapsed and fracturing sections of bridges. Much of Ja-
pan’s infrastructure was built all at once during a period
of rapid economic growth and the time for nationwide
renewal is now approaching. However, as a practical issue
it will be impossible for Japan to completely reconstruct
all of its built infrastructure. Against this backdrop, ma-
chine to machine (M2M) solutions like our Bridge Moni-
toring System have moved into the spotlight. Monitoring
the physical status of bridges using sensors, the system
aims to use the data it gathers to facilitate regular and
preventative maintenance.
Bridge Monitoring System
The Bridge Monitoring System monitors the physical sta-
tus of a bridge using sensors placed at key points of the
structure. The sensors collect thousands of units of data
every second on a range of factors such as changes in posi-
tion, stress, and vibration, and the system analyzes that
data in real time to provide an accurate snapshot of the
bridge’s condition. It can quickly detect signs of cumula-
tive degradation or anomalies caused by a natural disas-
ter. By monitoring the status of bridges, the system aims
to achieve effective maintenance as well as to enable ad-
vanced preventative maintenance through early detection
that allows repair of strained or damaged parts.
Introduction of the Bridge Monitoring
System into Vietnam
Our Bridge Monitoring System was installed in the Can
Tho Bridge, one of the longest bridges in Southeast Asia
and constructed on a tributary of the Mekong River. Since
the ground in the area is very loose, it was vital for plan-
ners to take steps against land subsidence. Our system
can monitor the cumulative strain and damage caused
over time by passing vehicles, so that it was adopted as
one measure to detect and forestall land subsidence.
We expect this Bridge Monitoring System, which now
helps to maintain the safety of the Vietnamese people,
to be adopted in other Southeast Asian countries, where
there are similar needs, and we look for adoption by
countries in other regions.
* Solutions in which machines exchange information with other ma-
chines through networks and work together.
9
 Overseas Rollout of an Integrated Credit Card
Settlement Solution: CAFIS
Offering reliability, security, and meticulous
payment service capabilities amassed in Japan
Overview of system
CAFIS is an integrated network system for credit card
transactions that connects credit card companies and
financial institutions with participating retailers nation-
wide via the Internet. The service enables retailers to con-
firm in real time whether or not a customer’s credit card
can be used—no matter what type of card it is—and per-
form settlement accordingly. It is the largest such service
in Japan with respect to the number of companies con-
nected and the transaction volume. In addition to credit
balance inquiries and cashing, “CAFIS” incorporates a va-
riety of settlement services, including debits, cash with-
drawals using convenience store ATMs, and electronic
money transactions.
Targeting global settlement services
CAFIS occupies around 70% of the domestic market for
integrated settlement services. Handling more than 300
million transactions per month, it is Japan’s largest reli-
able, secure, high-performance integrated credit card set-
10
tlement solution. Since launching “CAFIS” in 1984, NTT
DATA has continued to expand the scope of the service
with various new offerings and initiatives.
In this way, we have been expanding our interna-
tional business by deploying the business operational
knowhow and technical expertise amassed in Japan,
and more recently by forming alliances with overseas
corporations. In Asia, where the full-scale arrival of the
card-based society is imminent, we have formed allianc-
es with local partners in China, Vietnam and Thailand.
Through these alliances, we will launch various types
of innovative, competitive settlement services while
addressing the distinctive business customs of each na-
tion. Our aim is to roll out services that match local cir-
cumstances in the future.
Meanwhile, we are also pursuing alliances with busi-
ness operators in Europe and North America that are ad-
vancing their operations worldwide as we build a global
payment delivery system. Through the aforementioned
initiatives, we will aim to become a Global Top 5 player in
the payment sector as well, by providing reliable, secure,
high-performance settlement services around the world.
Strategic IT Partnership with Honda
Selected as strategic IT partner for
joint enhancement of IT value
Overview of system
“The Power of Dreams” is the force that inspires Honda to
provide new joy to the world. Honda recently chose NTT
DATA as its strategic IT partner in the business area of
after-sales service, which covers post-sale vehicle service
operations, and includes repairs. Accordingly, NTT DATA
will play a part in the transfer, operation, and mainte-
nance of Honda’s IT systems in this business area. As
Honda’s strategic IT partner, NTT DATA will provide on-
going support for the global automaker’s innovation.
Role of strategic IT partner
Previously, Honda relied on various outside IT vendors
for most of its IT systems service processes. As a result,
it did not retain IT know-how in its own IT department.
Therefore, instead of choosing vendors for each project,
Honda decided to select strategic IT partners for each
specific business area. Honda’s aim is to gradually in-
ternalize IT functions so that it no longer needs to de-
pend too heavily on outside vendors’ expertise. To this
end, Honda and NTT DATA will work together to estab-
lish mechanisms for accumulating know-how in-house
by building a collaborative system that will enhance the
value of Honda’s IT.
Joint design to optimize performance
throughout the system
In response to Honda’s request for support in the inter-
nalization of IT functions, NTT DATA has proposed a
framework by which IT staff can accumulate expertise
through operational improvements to systems mainte-
nance. Furthermore, NTT DATA has been able to reduce
operational costs by establishing maintenance and oper-
ational processes that maximize the utilization of NTT
DATA’s overseas resources, including an offshore base in
Beijing and other locations. In its role as a strategic IT
partner, NTT DATA will continue proposing solutions
that will optimize performance throughout Honda’s
entire IT system with an eye toward future needs, based
on a firm understanding of Honda’s medium- and long-
term management priorities.
11
 Research &
Development
The NTT DATA Group is developing cutting-edge services that anticipate trends in technology and strength-
ening system development capabilities for realizing customer innovation.
Developing Leading-edge Services that
Anticipates Trends in Technology
Big Data / M2M Solution
We see an increasing demand for tools to help clients
make the right decisions at appropriate times through
analyzing huge amount of information available in and
out of companies. Answering these demands, we offer
M2M cloud-computing services that effectively gather
and manage sensor data. We also established a Large-scale
Real-time Data Analysis service that monitors subjects,
detects signs of abnormalities and provides predictive in-
formation in a timely manner by collecting, analyzing,
and processing such data. Furthermore, we offer consult-
ing on big data analysis.
Cloud Services / Virtualization
We quickly moved on to technologies for establishing and
managing cloud systems through open-source and for
large-scale data processing (Hadoop) that generates new
added-value for cloud services. We have already helped
our clients apply these technologies to their systems.
Moreover, we work on network virtualization technology
(OpenFlow) and a virtualization platform (OpenStack) as
an active member of these development communities,
and we have developed technology to migrate clients’ ex-
isting systems to cloud models.
Mobile / Security
We have developed services including device manage-
ment and Bring Your Own Device (BYOD) solutions that
enable customers to safely and confidently use smart-
phones and tablets, drawing upon our security technol-
ogy and accumulated know-how in system development.
These services are provided under the BizSMA brand.
12
Strengthening System Development
Capabilities to Bring Innovation to Our Clients
Automated Software Development
Shorter life cycles of products and services and intensified
global competition have been quickly raising the priority
of accelerating IT processes as a vital management issue.
To respond to the concern, the NTT DATA Group suc-
cessfully developed technology for recovery by automati-
cally generating design documents from source codes of
existing systems as well as technology for development
by generating completely automatic source codes based
on design information. This automation technology not
only dramatically shortens development periods of new
systems but has also been widely used for maintenance
work. It achieved significant success and is changing the
prevailing paradigm of the conventional software de-
velopment and maintenance. The NTT DATA Group will
continue to pursue automation technology to help our
clients’ technological revolution.
Promotion of Agile Software Development
Amid the globally increasing trend that demands agile
software development, a method based on short cyclical
repetition of development, we have established a train-
ing platform for 1,000 employees during three years. By
mainly using overseas outlets, we promote the human
resource development as well as the training feedback
to projects.
Open Source Software
We are also enabling open source software (OSS), which
reduces licensing costs and eliminates dependence on spe-
cific vendors, to be used in mission-critical systems that
require reliable operations 24 hours a day, 365 days a year.
 CSR
Social Responsibility Initiatives
The NTT DATA Group believes it is responsible for contributing to the prosperity of clients and society by
creating new paradigms and value while at the same time achieving its own growth through sound, trans-
parent management. In line with our CSR message “We shall continue our innovations and contributions
utilizing IT to realize a prosperous, sustainable society,” we have set our priorities on society and regional
communities, people and the global environment.
Corporate Governance
To ensure the proper conduct of business operations,
the NTT DATA Group has established guidelines for mak-
ing and implementing decisions regarding business
operations, clearly delegated authority, and appropri-
ate controls. Our Internal Audit Department, which is
independent from our business execution sectors, will
maintain the soundness of the company by auditing busi-
ness operations to provide appropriate advice and recom-
mendations. In addition, we have established the Group
Internal Control Promotion Committee to reinforce gov-
ernance within the group.
Compliance
Global Compliance Policy is at the heart of our compli-
ance structure. We are reinforcing in-house systems
through the “Corporate Ethics Committee” and the
Compliance Promotion Section. We are also improving
corporate ethics and strengthening compliance through
training and educational activities that foster employee
awareness of compliance, among other efforts. In addi-
tion, we have set up a Whistleblower Line as an internal
reporting system.
Risk Management
Our risk management system is chaired by the Chief Risk
Officer and focuses on proactively preventing risks that
could affect management and reduces the impact of risks
that have already materialized. Every fiscal year, we priori-
tize major risks and implement various countermeasures.
For example, we set up the Disaster Response Office to
prepare for large-scale disasters such as earthquakes and
formulated a Business Continuity Plan. In terms of infor-
mation security, we created the NTT DATA Group Security
Policy and are training employees and thoroughly apply-
ing rules for operations and management.
The results of these efforts are compiled and published
in the Information Security Report.
Social Contribution and Environmental
Activities
Social Contribution Activities
As a good corporate citizen that seeks to contribute to
the formation and growth of a sound society, we set up
a Social Contribution Promotion Office to take the lead
in initiatives that utilize our core businesses and activi-
ties that emphasize employee participation. For example,
as a Valentine’s Day charity event, we conduct internal
sales of confectioneries made by people with disabilities
in welfare centers at prices that include a donation.
Another effort is a project in which elementary school
students enjoy hands-on experience with information
technology. We also accept junior high school students
for an on-site, work-study program as our way of support-
ing the education of next-generation IT professionals and
contributing to regional communities.
Environmental Activities
We are pursuing environment-oriented management
to not only reduce the company’s own environmental
impact but also to utilize IT to reduce the environmen-
tal impact of our customers and society. Based on our
environmental slogan, “Earth Solutions. Using IT to
solve environmental problems,” which declares our en-
vironmental stance, we have formulated a three-part Ac-
tion Plan: Contribute to the greening of our customers
and society through IT, contribute to the environment
through the greening of the NTT DATA, and promote
proactive environmental contributions and environ-
mental communications.
13
NTT DATA Corporation
www.nttdata.com

2013/08