27/11/2018 Document 2131740.

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Copyright (c) 2018, Oracle. All rights reserved. Oracle Confidential.

Cloud Fusion Financial Reporting Studio Error: "You Are Not Authorized To Use This
Functionality. Contact Your Administrator" (Doc ID 2131740.1)

In this Document

Symptoms
Cause
Solution
References

APPLIES TO:

Hyperion BI+ - Version 11.1.2.4.000 to 11.1.2.4.006 [Release 11.1]

Information in this document applies to any platform.
1. On Premise version of Financial Reporting hosted on Public Cloud.
2. SSL-enabled environment.

SYMPTOMS

You have recently downloaded Fusion Financial Reporting (FR) Studio from EPM Workspace and installed it on a client
machine. Your login attempts fail with the following error message: "You are not authorized to use this functionality. Contact
your administrator."

Trace-level entries in FRClientLogging.log file show the following "Bad Certificate" related error message:
"javax.naming.CommunicationException [Root exception is java.net.ConnectException:
https://<server_name>.oraclecloud.com:443: Destination unreachable; nested exception is: javax.net.ssl.SSLKeyException:
FATAL Alert:BAD_CERTIFICATE - A corrupt or unuseable certificate was received.; No available router to destination]".

CAUSE

The issue occurs due to Cloud SSL security. The FR Studio client machine's Windows system registry is missing a necessary
entry: "-Dweblogic.security.SSL.enableJSSE=true"

This is documented in unpublished Bug #22721776.

As per development Fixed version: 11.1.2.4.703

SOLUTION

Note: adding the registry key must be done every time after FR Studio is re-installed.

1. On the Financial Reporting Studio client machine, open Windows Registry Editor by clicking Start > Run. Type regedit.
2. Before making any changes, backup Windows Registry using the "Export" option.
3. Locate the following section:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Hyperion Solutions\Hyperion Reports\HReports\JVM

4. Create a new "String Value" entry with following name and value:
Name: JVMOptionY
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Value: -Dweblogic.security.SSL.enableJSSE=true
[Replace the 'Y' in JVMOptionY with a value equal to (current value of JVMOptionCount) + 1.]

5. Select the JVMOptionCount from list, click on Edit and under base select Decimal radio button.

6. Increase the value by 1.

7. Restart the machine for the new settings to take effect.

Another method is to use the attached FRRegClient.xml script.

1. Using Windows Explorer, navigate to<STUDIO_HOME>\products\financialreporting\install\scripts.

This folder is often
C:\Oracle\Middleware\EPMSystem11R1\products\FinancialReportingStudio\products\financialreporting\install\scripts.
2. Rename FRRegClient.xml to FRRegClient.xml.original for backup purposes.
3. Copy the replacement FRRegClient.xml to this folder.
4. From the Windows Start Menu, RUN as an ADMINISTRATOR,
All Programs > Oracle > Financial Reporting Studio 11.1.2.3.755 >
Register Financial Reporting Studio 11.1.2.3.755

REFERENCES

NOTE:2023740.1 - Can Multiple Versions of Financial Reporting (FR) Studio be Installed on the Same Laptop?

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